Dell V715W, 5dw, 1dw User Manual 2

Dell V715w User's Guide

May 2009

www.dell.com | support.dell.com

Machine type(s):

4444

Model(s):

5dw, 1dw

Contents
Safety information.............................................................................	5
About your printer.............................................................................	6
Thank you for choosing this printer!...............................................................................................................................	6
Minimizing your printer's environmental impact......................................................................................................	6
Finding information about the printer...........................................................................................................................	7
Understanding the parts of the printer..........................................................................................................................	9
Ordering and replacing supplies...................................................	11
Ordering ink cartridges.....................................................................................................................................................	11
Replacing ink cartridges....................................................................................................................................................	11
Recycling Dell products.....................................................................................................................................................	12
Using the printer control panel buttons and menus................	13
Using the printer control panel......................................................................................................................................	13
Changing the Power Saver timeout.............................................................................................................................	15
Saving paper and energy with Eco-Mode..................................................................................................................	15
Changing temporary settings into new default settings......................................................................................	16
Resetting to factory settings............................................................................................................................................	17
Using the printer software.............................................................	18
Minimum system requirements.....................................................................................................................................	18
Using the Windows printer software............................................................................................................................	18
Updating the printer software (Windows only)........................................................................................................	20
Reinstalling the printer software...................................................................................................................................	20
Loading paper and original documents......................................	21
Loading the paper tray......................................................................................................................................................	21
Loading envelopes or photo paper..............................................................................................................................	24
Loading various paper types...........................................................................................................................................	27
Saving paper default settings.........................................................................................................................................	29
Loading original documents on the scanner glass.................................................................................................	30
Loading original documents into the ADF.................................................................................................................	30

Contents

2

Printing...............................................................................................	31
Tips for printing....................................................................................................................................................................	31
Printing basic documents.................................................................................................................................................	31
Printing specialty documents.........................................................................................................................................	33
Working with photos..........................................................................................................................................................	35
Printing from a Bluetooth-enabled device.................................................................................................................	41
Printing on both sides of the paper (duplexing)......................................................................................................	43
Managing print jobs...........................................................................................................................................................	44
Copying...............................................................................................	47
Tips for copying....................................................................................................................................................................	47
Making copies.......................................................................................................................................................................	47
Copying photos....................................................................................................................................................................	47
Copying an ID card..............................................................................................................................................................	48
Copying a two-sided document....................................................................................................................................	48
Enlarging or reducing images.........................................................................................................................................	48
Adjusting copy quality.......................................................................................................................................................	49
Making a copy lighter or darker.....................................................................................................................................	49
Collating copies using the printer control panel.....................................................................................................	50
Repeating an image on one page.................................................................................................................................	50
Copying multiple pages on one sheet ........................................................................................................................	50
Making a duplex copy........................................................................................................................................................	51
Canceling copy jobs...........................................................................................................................................................	52
Scanning.............................................................................................	53
Tips for scanning..................................................................................................................................................................	53
Scanning to a local or network computer..................................................................................................................	53
Scanning to a flash drive or memory card..................................................................................................................	54
Scanning photos into an editing application............................................................................................................	54
Scanning documents into an editing application...................................................................................................	55
Scanning directly to e-mail using the printer software.........................................................................................	56
Scanning to a PDF...............................................................................................................................................................	56
Scanning FAQ.......................................................................................................................................................................	56
Canceling scan jobs............................................................................................................................................................	57

Contents

3

Faxing.................................................................................................	58
Setting up the printer to fax............................................................................................................................................	58
Configuring the fax settings............................................................................................................................................	69
Creating a contact list........................................................................................................................................................	71
Sending faxes........................................................................................................................................................................	72
Receiving faxes.....................................................................................................................................................................	73
Faxing FAQ.............................................................................................................................................................................	74
Networking........................................................................................	82
Installing the printer on a wireless network..............................................................................................................	82
Advanced wireless setup..................................................................................................................................................	86
Installing the printer on an Ethernet network..........................................................................................................	92
Networking FAQ..................................................................................................................................................................	93
Maintaining the printer.................................................................	104
Maintaining ink cartridges.............................................................................................................................................	104
Cleaning the exterior of the printer............................................................................................................................	105
Cleaning the scanner glass............................................................................................................................................	106
Troubleshooting.............................................................................	107
Before you troubleshoot................................................................................................................................................	107
Using the Service Center to solve printer problems............................................................................................	107
If Troubleshooting does not solve your problem..................................................................................................	107
Setup troubleshooting....................................................................................................................................................	107
Jams and misfeeds troubleshooting..........................................................................................................................	113
Print troubleshooting......................................................................................................................................................	116
Copy and scan troubleshooting..................................................................................................................................	118
Fax troubleshooting.........................................................................................................................................................	120
Memory card troubleshooting.....................................................................................................................................	126
Network troubleshooting..............................................................................................................................................	128
Index.................................................................................................	144

Contents

4

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCKHAZARD:To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product ormake any electricalor cabling connections, such as thefax feature, power cord,ortelephone,during alightning storm.

CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam.

SAVE THESE INSTRUCTIONS.

Safety information

5

About your printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

Conserving energy

•Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes.

•Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby mode after the printer has been idle for a set amount of time (the Power Saver timeout).

•Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources.

Conserving paper

•Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs and for printing in Windows.

•Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.

•Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically (depending on your printer model).

•Preview print jobs before printing. Use the preview features found in the Print Preview dialog or the printer display (depending on your printer model).

•Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a computer program, application, or flash drive for presentation.

•Use recycled paper.

About your printer

6

Conserving ink

•Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text.

•Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges.

•Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.

Recycling

•Recycle the product packaging.

•Recycle your old printer instead of throwing it away.

•Recycle paper from discarded print jobs.

•Use recycled paper.

Finding information about the printer

Publications

What are you looking for?		Find it here
Initial setup instructions:		Setup documentation
•	Connecting the printer	The setup documentation came with the printer.
•	Installing the printer software

	Additional setup and instructions for using the printer:	User's Guide
	• Selecting and storing paper and specialty media	The User's Guide is available on the installation software
	• Loading paper	CD.
	• Performing printing, copying, scanning, and faxing tasks,
	depending on your printer model
	• Configuring printer settings
	• Viewing and printing documents and photos
	• Setting up and using printer software
	• Setting up and configuring the printer on a network,	For updates, check our Web site at support.dell.com.
	depending on your printer model
	• Caring for and maintaining the printer
	• Troubleshooting and solving problems

About your printer

7

	What are you looking for?		Find it here
	Help using the printer software		Windows Help
			Open a printer software program or application, and
			then click Help.
			Click		to view context-sensitive information.
			Notes:
			• The Help installs automatically with the printer
				software.
			• The printer software is located in the printer
				Program folder or on the desktop, depending on
				your operating system.
	The latest supplemental information, updates, and online		Dell Support Web site—support.dell.com
	technical support:		Note: Select your region, and then select your product
	• Troubleshooting hints and tips
			to view the appropriate support site.
	•	Frequently asked questions	Support telephone numbers and hours of operation for
	•	Documentation	your region or country can be found on the Support
	•	Driver downloads	Web site.
			Have the following information ready when you
	•	Live chat support
			contact support so that they may serve you faster:
	•	E-mail support
			•	Service Tag
	•	Telephone support
			•	Express Service Code
			Note: The Service Tag and Express Service Code appear
			on labels located on your printer.
	• Software and Drivers—Certified drivers for your printer and		Installation software CD
		installers for Dell printer software	Note: If you purchased your Dell computer and printer
	• Readme files—Last-minute technical changes, or advanced		at the same time, then documentation and drivers for
		technical reference material for experienced users or	your printer are already installed on your computer.
		technicians
	• Supplies and accessories for your printer		Dell Printer Supplies Web site–dell.com/supplies
	•	Replacement cartridges	You can purchase printer supplies online, by telephone,
			or in select retail stores.
	• Safety information for preparing to operate your printer		Product Information Guide

•Regulatory information

•Warranty information

Product Information Guide

Note: The Product Information Guide may not be available in your country or region.

About your printer

8

Understanding the parts of the printer

	1
		2
		3
		4
		5
			6
			7
		12	8
		11	9
		10
	Use the	To
1	Scanner lid	Access the scanner glass.
2	Scanner glass	Scan, copy, or fax photos and documents.
3	Automatic Document Feeder (ADF)	Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
4	ADF tray	Load original documents in the ADF. Recommended for scanning, copying,
		or faxing multiple-page documents.
		Note: Do not load postcards, photos, small items, or thin media (such as
		magazine clippings) into the ADF. Place these items on the scanner glass.
5	ADF paper guide	Keep paper straight when feeding into the ADF.
6	ADF output tray	Hold documents as they exit from the ADF.
7	Wi-Fi indicator	Check wireless status.
8	Memory card slot	Insert a memory card.
9	PictBridge and USB port	Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a
		flash drive to the printer.
10	Printer control panel	Operate the printer.
11	Paper tray	Load paper.
12	Paper exit tray	Hold paper as it exits.

About your printer

9

		4
	3	5
1	2	6

7

8

9

	Use the	To
1	Scanner unit	• Access the ink cartridges and printhead.
		• Remove paper jams.
2	Printhead	Install, replace, or remove the ink cartridges.
3	Ethernet port	Connect the printer to a computer, a local network, an external DSL, or a cable modem.
4	USB port	Connect the printer to a computer using a USB cable.
		Warning—Potential Damage: Do not touch the USB port except when plugging in or
		removing a USB cable or installation cable.
5	LINE Port	Connect the printer to an active telephone line (through a standard wall jack, DSL filter,
		or VoIP adapter) to send and receive faxes.
	LINE
6	EXT Port	Connect additional devices (telephone or answering machine) to the printer and the
		telephone line. Use this port if you do not have a dedicated fax line for the printer, and
		if this connection method is supported in your country or region.

Note: Remove the plug to access the port.

	EXT
7	Security slot	Install an anti-theft cable on your printer.
8	Power supply with port	Connect the printer to a power source using the power cord.
9	Duplex unit	•	Print on both sides of a sheet of paper.
		•	Remove paper jams.

About your printer

10

Ordering and replacing supplies

Ordering ink cartridges

Page yields available at www.dell.com/supplies. For best results, use only Dell ink cartridges.

	Item	Licensed cartridge1	Regular cartridge
	Black cartridge	Series 21	Series 21R
	Black cartridge, high yield2	Series 24	Series 24R
	Color cartridge	Series 21	Series 21R
	Color cartridge, high yield2	Series 24	Series 24R

1 Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. To learn more about recycling Dell products, visit www.dell.com/recycling.

2 Available only on the Dell Web site at www.dell.com/supplies.

Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out.

1 Turn on your printer.

2 Open the printer.

Note: The printhead moves to the cartridge installation position.

Ordering and replacing supplies

11

3 Press the release tab, and then remove the used ink cartridge or cartridges.

1

4 Use two hands to install each cartridge.

2

2

1

Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air.

5 Close the printer.

Recycling Dell products

To return Dell products to Dell for recycling:

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 From the Maintenance tab, click Order supplies.

6	Click	.
7	Follow the instructions on the computer screen.

Ordering and replacing supplies

12

Using the printer control panel buttons and menus

Using the printer control panel

The following diagrams explain the sections of the printer control panel:

1	2	3		4	5	6

		10		9	8	7
		Use			To
	1	Power			• Turn the printer on and off.
					• Switch to Power Saver mode.
					Note: When the printer is on, press				to switch to
					Power Saver mode. Press and hold				for three seconds
					to turn off the printer.
	2	Copy			Access the copy menu and make copies.
	3	Scan			Access the scan menu and scan documents.
	4	Fax			Access the fax menu and send faxes.
	5	Photo			Access the photo menu and print photos.
	6	Back			• Return to the previous screen.
					• Exit from one menu level to a higher one.

Using the printer control panel buttons and menus

13

	Use	To
7	Select	•	Select menu options.
		•	Save settings.
		• Feed or eject paper. Press and hold the button for 3
			seconds to feed or eject paper from the printer.
8	Arrow buttons	Navigate to menu or submenu items that appear on the
		display.
9	Display	View:

Note: The display is turned off in Power Saver mode. • Printer status

					•	Messages
					•	Menus
10 Setup					Access the setup menu and change printer settings.
					Note: The Copy, Scan, Fax, and Photo button lights are off
					when this button is selected.
1		2	3	4		5

6

8

7

Use

To

1Address Book Access fax numbers from a saved list of numbers.

2	Redial/Pause	In Fax mode:
		• Insert a three-second pause in a fax number to wait for an outside line or get through an
		automated answering system. Enter a pause only when you have already begun entering
		the number.
		• Display the last number dialed. Press the left or right arrow button to view the last five
		numbers dialed.
3	Dialtone	Dial the telephone number manually using the keypad before sending the fax.
4	Color/Black	Switch to color mode or black-and-white mode.
5	Start	Start a job, depending on which mode is selected.

Using the printer control panel buttons and menus

14

		Use	To
	6	2-Sided/Eco Mode	Activate 2-Sided to:
			• Print on both sides of the paper (duplex).
			Activate Eco-Mode to:
			• Print on both sides of the paper (duplex).
			• Change to Power Saver mode after the printer is left idle for ten minutes.
			• Set screen brightness to low.
	7	Cancel	• Cancel a print, copy, scan, or fax job in progress.
			• Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level
			of a menu.
			• Exit from a menu level of the Setup menu to the top level of the previous mode.
			• Clear current settings or error messages, and return to default settings.
	8	Keypad	In Copy mode or Photo mode: enter the number of copies or prints you want to make.
			In Fax mode:
			• Enter fax numbers.
			• Navigate an automated answering system.
			• Select letters when creating a Speed Dial list.
			• Type numbers to enter or edit the date and time shown on the display.

Changing the Power Saver timeout

The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power Saver timeout.

1	From the printer control panel, press .
2	Press the up or down arrow button to scroll to Device Setup, and then press .
3	Press the up or down arrow button to scroll to Power Saver, and then press .
4	Press the up or down arrow button to select a Power Saver timeout, and then press .

Saving paper and energy with Eco-Mode

The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money.

Note: If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode.

When Eco-Mode is enabled, the printer automatically switches to the following settings:

•The printer display is dimmed.

•The printer changes to Power Saver mode after ten minutes.

•The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows (selected models only).

Using the printer control panel buttons and menus

15

To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.

Changing temporary settings into new default settings

The following menus revert to default settings after two minutes of inactivity or after the printer is turned off:

Copy menu	•	Copies
	•	Quality
	•	Resize
	•	Lighter/Darker
	•	Collate
	•	Photo Reprint
	•	Pages per Sheet
	•	Original Size
	•	Copies per Sheet
	•	Content Type
Scan menu	•	Quality
	•	Original Size
Fax menu (selected models	•	Lighter/Darker
only)	•	Quality
Photo menu	The following Photo options will not time out after two minutes of inactivity or after you
	turn off the printer, but they will return to the factory default settings when a memory
	card or flash drive is removed.
	•	Layout
	•	Colorized Effect
	•	Photo Size
	•	Quality

To change the temporary settings into new default settings

1	From the printer control panel, press .
2	Press the up or down arrow button to scroll to Defaults, and then press .
3	Press the up or down arrow button to scroll to Set Defaults, and then press .
	Use Current appears on the display.
4	Press again to select Use Current.

Using the printer control panel buttons and menus

16

To disable the settings timeout feature

You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two minutes of inactivity or after the printer is turned off.

1	From the printer control panel, press .
2	Press the up or down arrow button to scroll to Device Setup, and then press .
3	Press the up or down arrow button to scroll to Clear Settings Timeout, and then press .
4	Press the up or down arrow button to scroll to Never, and then press .

Resetting to factory settings

Resetting to factory default settings will delete all the printer settings you have previously selected.

Using the printer control panel menus

1	From the printer control panel, press .
2	Press the up or down arrow button to scroll to Defaults, and then press .
3	Press the up or down arrow button to scroll to Set Defaults, and then press .
4	Press the up or down arrow button to scroll to Use Factory, and then press .

5When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Using a button combination (if you cannot read the current language)

1 Turn off the printer.

Note: If you have set the Power Saver timeout in the Setup menu, then press and holdfor three seconds to turn off the printer.

2 From the printer control panel, press and hold and , and then press and releaseto turn the printer on.

Note: Do not release and until Language appears on the display, indicating that the printer has been reset.

3When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Using the printer control panel buttons and menus

17

Using the printer software

Minimum system requirements

The printer software requires up to 500 MB of free disk space.

Supported operating systems

•Microsoft Windows 7 (Web only)1

•Microsoft Windows Vista (SP1)

•Microsoft Windows XP (SP3)

•Microsoft Windows 2000 (SP4 or greater)

•Linux Ubuntu 8.04 LTS and 8.10 (Web only)1

•Linux OpenSUSE 11.0 and 11.1 (Web only)1

•Linux Fedora 10 (Web only)1

1 The printer driver for this operating system is available only at support.dell.com.

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen.

Printer software

	Use the	To
	Dell Printer Home	•	Launch applications or programs.
	(referred to as Printer Home)	•	Access the Fax Solutions software.
		• Scan or e-mail a photo or document.
		•	Edit scanned documents.
		• Scan documents to PDF.
		• Adjust settings for the printer.
		•	Order supplies.
		•	Maintain ink cartridges.
		• Print a test page.
		•	Register the printer.
		•	Contact technical support.

Using the printer software

18

	Use the	To
	Dell Fast Pics	Manage, edit, transfer, and print photos and documents.
	(referred to as Fast Pics)
	AdobeTM Photo Album Starter Edition	View, manage, and edit photos.
	Dell Toolbar	Print, scan, or convert local files from Windows.
	(referred to as Toolbar)
	Dell Ink Management System	Order ink.
	Dell Fax Solutions	•	Send a fax.
	(referred to as Fax Solutions)	• Receive a fax in three-in-one printers.
		• Add, edit, or delete contacts in the built-in phone book.
		• Access the Dell Fax Setup Utility. Use the Fax Setup Utility to set the Speed
			Dial and Group Dial numbers, set Ringing and Answering, and print fax
			history and status reports.
	Abbyy Sprint OCR	Scan a document and produce text that you can edit with a word-processing
		program.
	Dell Wireless Setup Utility	• Set up the wireless printer on a wireless network.
	(referred to as Wireless Setup Utility)	• Change the wireless settings of the printer.
		Note: This program is installed automatically with the printer software if the
		printer has wireless capability.
	Dell Service Center	•	Troubleshoot the printer.
	(referred to as Service Center)	• Access the printer maintenance functions.
		•	Contact technical support.
		Notes:
		• This program is installed automatically with the printer software.
		• You may be prompted to install this program from the Web, depending on
			your printer model.
	Printing Preferences	When you select File Print with a document open and then click
		Properties, a Printing Preferences dialog appears. The dialog lets you select
		options for the print job, such as the following:
		• Select the number of copies to print.
		• Print two-sided copies.
		• Select the paper type.
		•	Add a watermark.
		•	Enhance images.
		•	Save settings.
		Note: Printing Preferences is installed automatically with the printer software.

Note: Your printermay not come withsome of these programsor some of thefunctions of theseprograms,depending on the features of the printer that you purchased.

Using the printer software

19

Updating the printer software (Windows only)

Checking for software updates

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 From the Support tab, select Check for updates.

6 Follow the instructions on the computer screen.

Reinstalling the printer software

When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer.

Uninstalling the printer software

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select the uninstall option.

4 Follow the instructions on the computer screen to remove the software.

5 Once the uninstall process in complete, restart your computer.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first.

1 Close all open software programs.

2Insert the installation software CD.

If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the Welcome screen.

Using the World Wide Web

Updated printer software may be available at support.dell.com.

Using the printer software

20

Loading paper and original documents

Loading the paper tray

Make sure:

•You use paper designed for inkjet printers.

•The paper is not used or damaged.

•If you are using specialty paper, you follow the instructions that came with it.

Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides.

1 Pull tray completely out of the printer.

2 Move the paper guides to the sides of tray.

Loading paper and original documents

21

3 If you are loading A4or legal-size paper, then squeeze the tab and pull to extend the tray.

Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper.

4 Load the paper.

Loading paper and original documents

22

5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper.

6 Insert the tray.

Note: If you extended the tray to accommodate A4or legal-size paper, then the tray sticks out from the front of the printer when inserted.

7 Flip up the paper stop to catch the paper as it exits.

Note: If you loaded A4or legal-size paper, then extend the paper stop. Use both extenders for A4 and legal.

Loading paper and original documents

23

Loading envelopes or photo paper

1 Pull tray completely out of the printer.

2 Move the paper guides to the sides of tray.

Loading paper and original documents

24

3Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper.

Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both.

4 Load envelopes or photo paper.

Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.)

Loading paper and original documents

25

5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper.

1 1

3 2

2

3

6 Insert the tray.

7 Flip up the paper stop to catch the envelopes or photos as they exit.

Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.

Loading paper and original documents

26

Loading various paper types

Load up to

Make sure

150 sheets of plain paper

• The paper is designed for use with inkjet printers.

• The paper guides rest against the left, right, and bottom edges of the

paper.

100 sheets of coated paper

• The glossy or printable side of the paper faces down. (If you are not sure

25 sheets of photo paper

which side is the printable side, then see the instructions that came with

25 sheets of glossy paper

the paper.)

• The paper guides rest against the left, right, and bottom edges of the

paper.

Notes:

• For best results, allow photos to dry at least 24 hours before stacking,

displaying, or storing.

• For best results, load more photo paper than needed but do not exceed

the maximum amount for your paper type.

10 envelopes

•The envelopes are designed for use with inkjet printers.

•The print side of the envelopes faces down with the flap to the left as shown.

•You load the envelopes in the center of the tray as indicated by the icon. Load them all the way to the back of the tray.

•You print the envelopes in landscape orientation.

•The paper guides rest against the left, right, and bottom edges of the envelopes.

•You select the correct envelope size. If the exact envelope size is not listed, select the next larger size. Set the left and right margins so that the envelope text will be correctly positioned on the envelope.

Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars.

Notes:

•Do not load envelopes with holes, perforations, cutouts, or deep embossing.

•Do not use envelopes that have exposed flap adhesive.

Loading paper and original documents

27

Load up to

Make sure

25 sheets of labels

• You use full label sheets. Partial sheets (with areas exposed by missing

labels) may cause labels to peel off during printing, resulting in a paper

jam.

• You load letteror A4-size label sheets.

• The print side of the labels faces down.

• The top of the labels feeds into the printer first.

• The paper guides rest against the left, right, and bottom edges of the

label sheets.

50 transparencies

• The rough side of the transparencies faces down.

• You load letteror A4-size transparencies.

• You remove any paper backing sheets from the transparencies before

loading.

• If the transparencies have a removable strip, each strip faces down.

• The paper guides rest against the left, right, and bottom edges of the

transparencies.

Note: Transparencies require more drying time. Remove each transparency

as it exits, and allow it to dry to avoid ink smudging.

10 iron-on transfers

• You follow the loading instructions that came with the iron-on transfers.

• The print side of the transfers faces down.

• The paper guides rest against the edges of the transfers.

Note: For best results, load transfers one at a time.

25 index cards, photo papers, or postcards

• The thickness does not exceed 0.025 inches (0.635 mm).

• The print side of the photo paper faces down.

• You load the photo paper in the center of the tray, as indicated by the

4 x 6 photo paper outline.

• The paper guides rest against the left, right, and bottom edges of the

paper.

Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing

Loading paper and original documents

28

Load up to

Make sure

20 sheets of banner paper

•

The print side of the banner faces down.

• The leading edge of the banner paper feeds into the printer first.

• If your printer has more than one paper tray, then load banner paper in

Tray 1.

To load banner paper:

1

Pull the tray completely out of the printer.

2

Remove all paper from the tray.

3

Move the paper guides as though you were loading legal-size paper.

4

Squeeze the lever and pull to extend the tray to legal size.

5

Tear off only the number of pages needed to print the banner.

6

Set the stack of pages in front of the printer.

7

Slide the first sheet from the stack of pages over the tray handle and all

the way into the back of tray.

Saving paper default settings

You can set the default paper size, paper type, and photo print size for the documents and photos that you print.

Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer.

1 From the printer control panel, press .

2 Choose the default settings:

• If you want to set the default paper size:

a	Press to select Paper Setup.
b	Press the up or down arrow button to scroll to Paper Size, and then press .

cPress the up or down arrow button to select the default paper size for the printer, and then press.

•If you want to set the default paper type:

a Pressto select Paper Setup.

b Press the up or down arrow button to scroll to Paper Type, and then press.

cPress the up or down arrow button to select the default paper type for the printer, and then press.

•If you want to set the default photo print size:

a Press the up or down arrow button to scroll to Defaults, and then press. b Pressto select Photo Print Size.

Loading paper and original documents

29

cPress the up or down arrow button to select the default photo print size for the printer, and then press .

Loading original documents on the scanner glass

1 Open the scanner lid and place the document facedown on the scanner glass.

2 Close the scanner lid.

Loading original documents into the ADF

You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF.

1 Adjust the paper guide on the ADF tray to the width of the original document.

2 Load the original document faceup and top edge first into the ADF until you hear a beep.

Loading paper and original documents

30