iDP3421
CITIZEN
Model : iDP-3420/3421/3423
User's Manual
Dot Matrix Printer
Rev 1.00 Newly Issued on 20.Oct.1998
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iDP-3420/3421/3423 User’s Manual
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Manufacturer’s Name : : Japan CBM Corporation
Manufacturer’s Address : CBM Bldg., 5-68-10, Nakano, Nakano-ku
Declare the Product
Product Name Dot Matrix Printer
Model Number(s) iDP-3420/3421/3423
(iDP-3421R/P, iDP-3421S/C, iDP-3421T/I)
(iDP-3423R/P, iDP-3423R/P, iDP-3423T/I)
Conform to the following Standards
LVD : EN60950 : A4: 1997
EMC : EN55022 : 1994 Class B
: EN61000-3-3 : 1995
Supplementary Information
“The product complies with the requirements of the Low Voltage Directive 73/23/EEC,
93/68/EEC and the E MC Directiv e 89/ 336EEC, 92/31/EEC, 93/ 68EEC”
: EN61000-4-4 : 1995
: EN61000-4-5 :
: EN61000-4-6 : 1996
: EN61000-4-8 : 1993
: EN61000-4-11 : 1994
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Tokyo, 164-0001, Japan
(iDP-3420R/P, iDP-3420S/C, iDP-3420T/I)
(S.NO.98X0001 - )
: EN61000-3-2 : 1995
: EN50082-1 : 1997
: EN61000-4-2 : 1995 ±4KV CD, ±8KV AD
: EN61000-4-3 : 1995
: ENV50204 : 1995
3V/m, 80MHz-1000MHz AM 1KHz 80%
3V/m, 895MHz-905MHz
(Pulse 200Hz, duty cycle 50%)
1.0KV(AC Mains),±0.5KV(Signal Lines)
±
1995 1KV Differential mode, 2KV Common mode
3V, 0.15MHz-80MHz AM 1KHz 80%
50Hz, 3A/m
-30%, 10ms / -60%, 100ms / -100%,5000ms
Place Tokyo, Ja pan Signature
Date September.1998
Full Name : Mikio Moriya
Posit ion : General Manage r
R & D Department
Europe Contact :
Norco Declaration AB
Box 7146 S-250 07 Helsingborg Sweden
This declaration is app lied only for 230V m o d e l.
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iDP-3420/3421/3423 User’s Manual
IIIIMMMMPPPPOOOORRRRTTTTAAAANNNNT
Read all of these instructions and sa ve them for future reference.
·
Follow all warnings and instructions marked on the product.
·
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
·
cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
·
Do not place this product on an un st able cart, stand or table. The product may f all, causing
·
serious damage to the product.
Slots and openings on the back or bottom of the case are provided for ventilation. T o e nsure
·
reliable operation of the product and to protect it from overheating, do not block or cover
these openings. The openings should never be blocked by placing the product on a bed,
sofa, rug of other similar surface. This product should never be placed near or over a
radiator or heater. This product should not be placed in an built-in installation unless
proper ventil at ion is provide d.
This product should be operated from the type of power source indicated on the marking
·
label. If you re not sure of the type of power available, consult your dealer or local power
company.
Do not allow anything to rest on the power cord. Do not place this product where the cord
·
will be walk ed on.
If an extension cord is used with this product, make sure that the total of the ampere ratings
·
of the products plugged into the extension cord does not exceed the extension cord ampere
rating. Also, mak e sur e that the tot al of all products plugged into the wall out let does not
exceed 15 amperes.
Never push objects of any kind into this product through cabinet slots as they may touch
·
dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spi ll l iquid of any kind on the product.
Except as explained elsewhere in this manual, do not attempt to service this product by
·
yourself. Opening and remov ing t he covers that are m ark e d “Do N ot R e mo ve” may ex po se
you to dangerous voltage points or other risks. Refer all servicing on those compartments
to service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel
·
under the follow ing conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or w at er.
D. If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered be the operating instructions since improper
adjustment of other controls may result in damage and will often require extensive
work by a qual if ied technician to restore the product to normal operation.
E. If the product has been dropped or t he cabinet has been damaged.
F. If the product exhibits a distinct change i n performance, indicating a need for service.
Please keep the poly bag which this equipment is packed in away from children or throw it
·
away to prevent c hildren from putting it on. Putting it on may cause suffocation.
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3 CITIZEN
iDP-3420/3421/3423 User’s Manual
WWWWIIIICCCCHHHHTTTTIIIIGGGGE
Lesen Sie die nac hf olgenden Anweis ungen sorgfältig durch und bewahren Sie sie auf.
·
Befolgen Sie alle auf dem Drucker vermerkten Hinweise und Anweisungen. Vor dem
·
Reinigen grundsätzlich Stecker aus der Steckdose ziehen. Keine Flüssigkeiten oder
Aerosolreiniger benutzen. Nut mit einem f e uchten Tuch a bwischen.
Der Drucker darf nicht in der Nähe von Wasser aufgestellt werden.
·
Drucker nicht auf einem unstabilen Wagen, Stand oder Tisch aufstellen. Der Drucker
·
könnte herunterfallen und dabel beschädigt werden.
Schlitze und Öffnungen im Gehäuse, in der Rückwand und im Boden dienen der Belüftung.
·
Sie dürfen keinesfalls zugedeckt oder blockiert werden, da sich der Drucker sonst
überhitzt. Drucker nicht auf ein Bett, Sofa, Teppich oder dergleichen stellen. Drucker
nicht in der Nähe eines Heizkörpers aufstellen. Dr ucker darf nicht eingebaut werden,
falls nicht für ausreichend e Belüftung gesorgt ist .
Drucker nur mit der auf dem Typschild angegebenen Spannung betreiben. Wenn Sie sich
·
nicht siche r sind, fragen Sie ihren Händler oder ihr zuständiges Elektrizitätswerk.
Nichts auf das Stromanschlußkabel stellen. Kabel muß so verlegt werden, daß man nicht
·
darauftreten kann.
Ein etwaiges Verlängerungskabel muß der Stromstärke aller daran angeschlossenen Geräte
·
entsprechen.
Keine Gegenstä nde in die Gehäuseschlitze schieben.
·
Drucker darf nur da gewartet werden, wo im Handbuch angegeben, Öffnen und.
·
Abnehmen von Abdeckungen, die mit “Do not remove” gekennzeichenet sind, könnte
gefährliche spannungführende Stellen oder sonstige Gefahrenpunkte freilegen. Die
Wartung solcher Stellen darf grundsätzlich nur von besonders ausgebildetem
Fachperson al vorgenommen werde n.
A. Wenn das Stromanschlußkabel oder der Steck er beschädigt oder durch-gescheuert ist.
B. Wenn Flüssigkeit auf dem Drucker verschüttet wurde.
C. Wenn der Drucker im Regen gestanden hat oder Wasser darauf verschüttet wurde.
D. Wenn der Drucker trotz genauer Befolgung der Betriebsvorschriften nicht richtig
arbeitet. Nur die in der Bedienungsanleitung angegebenen Einstellungen vornehmen.
Ein Verstellen anderer Bedienungselemente könnte den Drucker beschädigen und
macht umständliche Arbeiten eines qualifizierten Technikers erforderlich, um den
Drucker Wieder auf den normalen Betrieb ei nz ustellen.
E. Wenn der Drucker heruntergefallen ist oder das Gehäuse beschädigt w urde.
F. We nn der Drucker in seiner L eistung nachläßt .
Bitte halten Sie den Kunststoffbeutel, in den die Ware verpackt ist, von Kindern entfernt,
·
oder werfen Sie ihn weg, damit er nicht in die Hande von Kindern gerät. Das Überstülpen
des Beutels kann z um Ersticken führen.
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4 CITIZEN
iDP-3420/3421/3423 User’s Manual
IMPORTANT
if not installed and used in accordance with the instruction manual, may cause interference
to radio communications. It has been tested and found to comply with the limits for a Class
A computing device pursuant to Subpart J of Part 15 off FCC Rules, which are designed to
provide reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference, in which case the user at his own expense will be required to take whatever
measures may be necessary to correct the interference.
This equipment generates, uses, and can radiate radio frequency energy and
::::
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Grät angebracht und leicht
zugänglich sein.
For Uses in Canada
This digital apparatus do es not ex c eed the clas s A limits for rad io noise emiss ions f rom dig ital,
apparatus, as set out in the radio interference regulations of the Canadian department of
communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit
radio émanant d’appareils numériques, tel que prévu dans les réglements sur l’interférence
radio du départment Canadien des communications.
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iDP-3420/3421/3423 User’s Manual
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1. Prior to using the equipment, be sur e to rea d this User' s Manu al tho roughly. Please keep it handy
for reference whenever it may be needed.
2. The information contained herein may be changed without prior notice.
3. Reproduction of part or all of this User's Manual without permission is strictly prohibited.
4. Never service, disassemble, or repair parts that are not mentioned in this User' s Manual.
5. Note that we will not be responsible for damages attributable to a user's incorrect operation/
handling or an improper operating environment.
6. Operate the equipment only as described in this User's Manual; otherwise accidents or problems
may result.
7. Data are basically temporary; they cannot be stored or saved permanently or for a long time.
Please note that we will not be responsible for damages or losses of profit resulting from losses of
the data attributable to accidents, repairs, tests, and so on.
8. If you have any questions or notice any clerical errors or omissions regarding the information in
this manual, please contact our offic e.
9. Please note that, notwithstanding Item 8 above, we will not be re sp onsible for any effects resulting
from operation of the equipment.
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iDP-3420/3421/3423 User’s Manual
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In order to prevent hazards to a n operator or other persons a nd da mage to property, be sure to observe
the following precautions.
The following describes the degrees of hazard and damages that can occur if the given
·
instructions are neglected or the e quipment is incorrectly operated.
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This is an illustration m ark used to alert your att ention.
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Negligence of this precaution may result in death or serious
injury.
Negligence of this precaution may result in injury or damage to
property.
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This is an illustratio n mark u sed to indi cate suc h inf ormation as an i nstruction or t he lik e .
7 CITIZEN
iDP-3420/3421/3423 User’s Manual
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Never handle the equipment in the following manners, as it may break, become out of
·
order, or overheat causing smoke and res ulting in fire or electric shock.
If the equipment is used in an abnormal condition, such as when broken, then problems,
smoke emission, abnormal odor/no ise, and fire ca n result. If an abnormal condition exist s ,
be sure to turn off the power , disco nnect t he pow er plug from a pl ug sock et , and cont act our
dealer. Never repair t he equipment on yo ur own - it is very dangerous.
Do not allow the equipm ent to receiv e a strong impact or shock, such as kicking, stomping,
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hitting, dropping, and the like.
Install the equipment in a well-ventilated place. Do not use it in such a manner that its
·
ventilation port will be blocked.
Do not install the equipment in a place like a laboratory where chemical reactions are
·
expected, or in a place where salt or gases are contained in the air.
Do not connect/disconnect a power cord or a data cable, while holding the cable. Do not
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pull, install, use, or carry the equipment in such a manner that force will be applied to the
cables.
Do not drop or insert any foreign substances, such as clips or pins, int o t he equipment.
·
Do not spill any liqui d or spr ay any c hem ical- contai ning liq uid o v er the eq uipment. If any
·
liquid is spilled on it, turn off the power, disconnect the power cable and power cord from
the plug socket, and so on, an d contact our dealer.
Do not disassemble or remodel the equipment. Negligence of this may cause fire or
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electric shock.
Should you drop or break this AC adapter by any chance, unplug it immediately and
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contact our office. Using it in that condition may re sult in fire or electric shock.
Should water enter inside the equipment by any chance, unplug it and contact our office.
·
Using it in that condition may result in fire or electric shock.
Use the equipment only with the specified commercial power supply. Negligence of this
·
may result in fire, electric shock, or problems.
Do not damage, break, process, bend/pull by force, twist, or bundle an AC adapter cord.
·
Also, do not put a heavy substance on it or heat it. The AC adapter could be broken,
resulting in fire, electric shock, or trouble. If the AC a dapter cord is damaged, contact our
office.
Do not connect/disconnect the AC adapter with wet hands. It may result in electric shock
·
or other problems .
Do not ov erload a single electrical outlet, using a table tap or a current tap socket . It may
·
result in fire or electric shock.
An equipment packing bag must be discarded or kept away from children. A child can
·
suffocate if the bag is placed over the head.
8 CITIZEN
iDP-3420/3421/3423 User’s Manual
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Do not use or store the eq uipm e nt in a pl ace ex pose d to fir e , m oist ure, or dire ct su nlight , or
·
in a place near a heater or a thermal device where the prescribed operating temperature
and humidity are not met, or in a place exposed to much oil, iron powder, or dust. The
equipment may become out of order, emit smoke, or catch fire.
Do not install the equipment in a place like a laboratory where chemical reactions are
·
expected, or in a place where salt or gases are contained in the air. There is a danger of
fire or electric shock.
Do not put any object on the printer. It may cause trouble.
·
Do not use the equipment ne ar a radio or T V rece iver. Do not share the pow er from a plug
·
socket a radio or TV receiver is connected to. It may cause a reception problem.
Use the equipment only at the specified voltage and frequency. Otherwise, it may emit
·
smoke and catch fire or ca use other problems .
Confirm that a plug sock et used for connection has suf f icient capacity.
·
Do not overload a single electrical outlet in connecting the power cable. It may result in
·
the cable catching fire or a power outage. Also, do not stamp or put any object on the
cable.
Never connect a grounding cable to a gas pipe. There is a danger of explosion. When
·
connecting or discon nectin g the groun ding ca ble , be sure to disconne ct t he po w e r pl ug from
the plug socket.
When connecting/disconnect ing the cab les , be sure t o turn off the power first, including t he
·
connected side, an d the n con nect/d isc onnect them, hold ing a pl ug and a co nnect or. Do not
pull or carry the equipment with a load applied to the cable.
Connect a connector cable securely. If a reverse-polarity connection is made, internal
·
elements may be broken or a mating device may be adversely affected.
Use a shielding wire or twist ed pair w ire f or a sign a l line , in or der t o min imiz e no ise eff ect.
·
A void connecting to a device that is likely to generate noise.
When a drawer kick connector is provided, do not connect any device other than the
·
prescribed solenoid specifications. Negligence of this could cause trouble.
Use the equipment in a n en v ironm e nt wher e there is a plug socket near the main b ody a n d
·
you can easily di sconnect the pow er plug from it, to shut of f the power.
When the equipment will not be used for a long period of time, unplug it.
·
When transporting the equipment, remove the rolled paper from it.
·
Install the equipment on a flat, stable desk in a well-ventilated place free from vibrations.
·
(Do not block the v ent ilation port.)
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9 CITIZEN
iDP-3420/3421/3423 User’s Manual
PPPPRE
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RERE
Do not handle the equipment in the following manner s, because prob lems may result.
Do not use a pow e r supply other than the s pecified AC adapter.
·
Do not print when there is no recording paper or ink ribbon set in the equipment. The
·
print head may be damaged
Be careful not to drop foreign substances, such as clips, pins, and screws, into the main
·
body.
Do not spill any liqui d or spray any chemical-containing liquid over the equipment.
·
Do not stamp on, dro p, hit, or gi ve a strong shock to the equipm ent .
·
Never use a pointed object, such as a pen, to operate the operation panel.
·
Do not use Scotch tape to fasten paper together for continuo us use.
·
Never pull the set paper forcibly. When openin g/closing the printer cover, take care that
·
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the paper will not be caught.
To Prevent I njury and Spr eading of Damage
Do not touch the printing part of the print head.
·
When turning on the power, do not touch the moving parts, suc h as a cutter and gear inside
·
the main body, or electric parts.
Be careful to avoi d bodily injure or damaging other o bjects with an edge of sheet metal.
·
Should any error occur while operating the equipment, stop it immediately and disconnect
·
the power plug f r om the plug socket.
Should a problem occur, leave solving it to our serviceman. Do not disassemble the
·
equipment on your ow n.
When opening/closing the cover, and so on, be careful not to catch your hand or finger on
·
the equipment.
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iDP-3420/3421/3423 User’s Manual
DDDDAAAAIIIILLLLY
Prior to starting maintenance work, be sure to turn off the main body.
·
Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case.
·
For severe soiling, dip the cloth in water and wring it, for wiping off the soil. Never use
organic solvents, such as alcohol, thinner, tri chlene, benzene, ketone, or chemical dust ers.
If the equipment is contaminated with paper powder, use a soft brush to clean it.
·
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iDP-3420/3421/3423 User’s Manual
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1. OUTLINE ..............................................................................................................................................15
1.1 Features..............................................................................................................................................15
1.2 Unpacking...........................................................................................................................................15
2. BASIC SPECIFICATIONS...................................................................................................................16
2.1 Model Classifications .........................................................................................................................16
2.2 Basic Specifications............................................................................................................................17
2.3 Paper Specifications........................................................................................................ ...................18
2.3.1 Recommended Paper................................................................................................................
2.3.2 Printing Position......................................................................................................................
2.3.3 Cutter Layout...........................................................................................................................
18
18
18
3. OUTER APPEARANCE AND COMPONENT PARTS.......................................................................19
3.1 iDP-3420 .............................................................................................................................................19
3.2 iDP-3421 .............................................................................................................................................20
3.3 iDP-3423 .............................................................................................................................................21
4. OPERATION .........................................................................................................................................22
4.1 Connecting the Power Cord...............................................................................................................22
4.2 Connecting Interface Cable ...............................................................................................................23
4.3 Attaching the Ferrite Core to the Interface Cable...........................................................................24
4.4 Connecting Drawer Kick-Out Connector..........................................................................................25
4.5 Opening/Closing the Auto Cutter (iDP-3421/3423)..........................................................................25
4.6 Setting the Cassette Ribbon ..............................................................................................................26
4.7 Inserting the Paper............................................................................................................................27
4.7.1 Inserting the Paper (iDP-3420/3421)......................................................................................
4.7.2 Inserting the Paper Roll (Duplicable 2-sheet Paper)(iDP-3423)...........................................
4.7.3 Removing the Wound Paper Roll(iDP-3423) ..........................................................................
4.8 Adjusting the Paper Near End Sensor..............................................................................................30
4.9 How to Remove Remaining Paper Roll .............................................................................................31
4.10 Removing Paper Jam .........................................................................................................................31
4.11 Unlocking the Cutter(iDP-3421/3423) ..............................................................................................32
4.12 Operation Panel and Display of Error..............................................................................................33
4.13 Operation Flow at Power-on..............................................................................................................34
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iDP-3420/3421/3423 User’s Manual
5. DIP SWITCH SETTING.......................................................................................................................35
5.1 Location of DIP Switch......................................................................................................................35
5.2 DIP Switches Setting.........................................................................................................................36
6. PRESET JUMPER SETTING..............................................................................................................38
6.1 Location of Preset Jumper ................................................................................................................38
6.2 Preset Jumper Table..........................................................................................................................38
7. MODE SETTING METHOD................................................................................................................39
8. INPUT BUFFER BACKUP FUNCTION.............................................................................................40
8.1 Buffer Size..........................................................................................................................................40
8.2 Input Buffer Backup..........................................................................................................................40
8.3 Clearing the Input Buffer..................................................................................................................40
9. PARALLEL INTERFACE.....................................................................................................................41
9.1 Specifications......................................................................................................................................41
9.2 Connector's Pin Configuration ..........................................................................................................41
9.3 Input and Output Signals..................................................................................................................42
9.3.1 Input and Output Signals .......................................................................................................
9.3.2 Electrical Characteristics........................................................................................................
9.3.3 Timing Chart............................................................................................................................
9.3.4 Data Receiving Control............................................................................................................
42
43
44
44
10. SERIAL INTERFACE............................................................................................................ ..............45
10.1 Specifications......................................................................................................................................45
10.2 Connector's Pin Configuration ..........................................................................................................46
10.3 Input and Output Signals..................................................................................................................47
10.3.1 Input and Output Signals .......................................................................................................
10.3.2 Data Configuration..................................................................................................................
10.3.3 Error Detection ........................................................................................................................
10.3.4 Data Receiving Control............................................................................................................
47
49
50
50
10.3.5 Buffering...................................................................................................................................
10.3.6 Electrical Characteristics........................................................................................................
13 CITIZEN
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iDP-3420/3421/3423 User’s Manual
11. DRAWER KICK-OUT CONNECTOR................................................................................................52
11.1 Specifications of Drawer Kick-Out Connector .................................................................................52
11.2 Connector's Pin Configuration ..........................................................................................................52
11.3 Drive Circuit.......................................................................................................................................52
12. MAINTENANCE AND SERVICE......................................................................................................53
13 PRINT CONTROL FUNCTIONS.......................................................................................................54
13.1 CBM Mode................................................................................................................... .......................54
13.1.1 Command List..........................................................................................................................
13.1.2 Description of Items ...............................................................................................................
13.2 STAR Mode.........................................................................................................................................73
13.2.1 Command List..........................................................................................................................
13.3 ESC/POS Mode.................................................................................................................................104
13.3.1 Command List........................................................................................................................
54
55
73
104
14. CHARACTER CODES TABLE.........................................................................................................126
14.1 CBM (Domestic) ...............................................................................................................................126
14.2 CBM (International) ........................................................................................................................127
14.3 STAR (Domestic)..............................................................................................................................128
14.4 STAR (International) .......................................................................................................................129
14.5 Code Page 437 ..................................................................................................................................130
14.6 Katakana ..........................................................................................................................................131
14.7 Code Page 850 ..................................................................................................................................132
14.8 Code Page 860 ..................................................................................................................................133
14.9 Code Page 863 ..................................................................................................................................134
14.10 Code Page 865 ..................................................................................................................................135
14.11 Code Page 852 ..................................................................................................................................136
14.12 Code Page 866 ..................................................................................................................................137
14.13 Code Page 857 ..................................................................................................................................138
14.14 Windows Code...................................................................................................................................139
14.15 International Character Codes Table.............................................................................................140
APPENDIX 1. BLOCK DIAGRAM.......................................................................................................141
APPENDIX 2. OUTLINE DRA WING for iDP-3420 ............................................................................142
APPENDIX 3. OUTLINE DRA WING for iDP-3421 ............................................................................143
APPENDIX 4. OUTLINE DRA WING for iDP-3423 ............................................................................144
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iDP-3420/3421/3423 User’s Manual
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4. BETRIEB.............................................................................................................................................152
4.1 Anschluß des Netzkabels.................................................................................................................152
4.2 Anschluß des Schnittstellenkabels .................................................................................................153
4.3 Anbringen des Ferritkerns am Schnittstellenkabel ......................................................................154
4.4 Anschluß des Schubladenausschubsteckers...................................................................................155
4.5 Öffnen/Schließen des automatischen Schneidemechanismus.......................................................155
4.6 Einlegen der Farbbandkassette ......................................................................................................156
4.7 Einlegen des Papiers........................................................................................................................157
4.7.1 Das Papier (iDP-3420/3421) einlegen...................................................................................
4.7.2 Einlegen der Papierrolle (doppellagiges Durchschlagpapier) (iDP-3423)..........................
4.7.3 Herausnehmen der vollen Papierrolle (iDP-3423)...............................................................
4.8 Ausrichten des Papierrestsensors...................................................................................................160
4.9 Herausnehmen der Restpapierrolle................................................................................................161
4.10 Beseitigung von Papierstaus...........................................................................................................161
4.11 Initialisierung des Schneidemechanismus(iDP-3421/3423)..........................................................162
4.12 Bedienfeld und Fehleranzeigen.......................................................................................................163
4.13 Betriebsfluß beim Einschalten........................................................................................................165
157
159
160
5. DIP SCHALTER-EINSTELLUNG.....................................................................................................166
5.1 Lage der DIP-Schalter .....................................................................................................................166
5.2 DIP-Schalter-Einstellungen ............................................................................................................167
6. EINSTELLUNG DER VORWAHL-JUMPERSTECKER .................................................................169
6.1 Lage der Vorwahl-Jumperstecker...................................................................................................169
6.2 Vorwahl-Jumperstecker-Tabelle......................................................................................................169
7. METHODE FÜR MODUSEINSTELLUNG......................................................................................170
12. WARTUNG UND DIENST................................................................................................................171
NNNNooootttteeee::::
Citizen, Citize n logo are reg istered trademark of Citizen Watc h C o., Ltd.
ESC/POS and EPSON are a trademark and registered trademark of SEIKO EPSON Corporation.
STA R i s a reg i st ered trademark of Star Micronics Corporation.
Windows is a registered tradem ark of Microsoft Corporation.
15 CITIZEN
iDP-3420/3421/3423 User’s Manual
1111....O
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This is a small-size dot impact printer developed for various data communication terminals,
POS terminals, kitchen-use printers, bank card, t e rminals, and so on.
Its abundant built-in features allow you to widely use this printer for different applications.
Prior to using it, read and understand this manual thor oughly.
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(1) Small size, light w eight, and low price
(2) High-speed print (Bi-directional)
(3) Red and black print
(4) Very easy paper loading by the auto loading function
(5) Paper end detecting function
(6) Built-in auto cutter (ACS-230) (iDP-3421)
(7) Built-in auto cutter and winder (iDP-3423)
(8) Built-in power supply
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(1) When unpacking the printer, confirm that the following parts are provided.
Printer body -----1 unit
·
Cassette ribbon -----1 piece
·
Sample paper roll -----1 roll
·
User's manual -----1 copy
·
Power cord ---- 1 piece
·
s
g
Ferrite core ---- 1 piece
·
·Fastener ---- 1 piece
Install the printer on a flat and stable desk.
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·
Do not install the printer n ear a heater or in a plac e expose d to direct sunl ight.
·
Do not use the printer in a high-temperature, high-humidity, and
·
contaminated env ironment.
Do not allow dew condensation on the printer. If dew is condensed on it,
·
leave the power turned off until dew condensation is gone.
16 CITIZEN
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The printer model is classified by the following designation method.
iDP 3420 - R F 120
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iDP-3420/3421/3423 User’s Manual
Supply Voltage
120: For 120 V AC
230: For 230 V AC
Character Set
F: International
Interface
CBM Mode
·
R: Serial (RS-232C)
P: Paralle l ( CENTRONICS Compliant)
STAR Mode
·
S: Serial (RS-232C)
C: Paralle l ( CENTRONICS Compliant)
ESC/POS Mode
·
T: Serial (RS-232C)
I: Parallel (CENTRONICS Compliant)
Model Name
iDP-3420 Standard Model
·
iDP-3421 Wit h Auto Cutter
·
iDP-3423 With Auto Cutter and Winder
·
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iDP-3420/3421/3423 User’s Manual
2222....2222B
Item
Printer mechanism DP-410 series (CITIZEN)
Print method Serial dot impact method (Bidirectional print)
Print width 64 mm
Print head 9 pins
Print speed Approx. 3 line s/second (At single-color continuous print)
Print columns 40 or 42 columns (Selectable w ith the DIP switch)
Character size
Character types Alphanumeric, Katakana, International characters, Code page 850, 860,
Line spacing 4.23 mm(1/6 inch) or 2.82(1/9 inch)
Paper
Ink ribbon Special purpose ribbon cartridge red/black or single color(Black)
Interface Serial(RS-232C) , Parallel( C ENTRONICS compliant)
Command system
Print function Provided by operating the on-line, self-test, hex. dump print function
Input buffer 6 KB or 256 bytes (Selectable with the DIP switch)
Buffer bac kup fun ction Within 24 hours (After 10 minute s or more of printer operation)
Drawer function 2-drawer, 1-drawer switch
Auto loading f unction Automatically feeds the paper by several lines when it is inserted.
Paper en d det e c tion Stops printing w hen the paper has run out.
Paper near end detection
Auto cutter None ACS-230 (Capable of partial and full cut)
Winder None Special purpose winder
Supply voltage 120 V AC +/- 10 %, 50/60 Hz, 120 V AC special purpose cord set
Power consumptio n Not printing: A p prox. 10 W, Printing: Ap prox. 30 W
Weight Approx. 2.4 kg Approx. 2.6 kg Approx. 2.8 kg
Outer dimensions
Operating temperature
and humidity
Storage temperature
and humidity
Reliability Print head: 80,000,000 characters, Mechanism: MCBF 2,500,000 lines
EMI standard Domestic: Vcc l Class-A U.S .A.: Fcc Class-A
Safety standard U.S.A., Canada: UL, c-UL Europe: TUV, GS
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Model
iDP-3420 iDP-3421 iDP-3423
1.31 mm(W) ´ 3.1 mm(H)
863, 865, 852, 866, 857, Windows code
Minimum paper feed pitch: 1. 41 mm(1/18 inch)
Ordinary paper and non-carbon paper: 76 +/- 0.5 mm(W) ´ f83 mm(OD);
Single-sheet paper: 45 to 55 kg/1,000 sheets/ 1, 091 ´ 788 mm;
Copying paper: Non-carbo n pa per, 1 original + 1 copy, T ot a l thic kne ss 0.2
mm or less
CBM mode, STAR mode, ESC/POS mode
The user can select the mode with the DIP switc h a nd preset jumpers.
power switches and LF switch
Stops printing when the paper is running out.(Settable with a command)
230 V AC +/- 10 %, 50/60 Hz, 230 V AC special purpose cord set
164 (W) ´ 248 (D) ´ 140 (H) mm
0 to 40°C, 35 to 85 % RH (No dew condensation)
-20 to 60 °C, 10 to 90 % RH (No dew condensation)
(With single-sheet recommended paper), Auto cutter: 300,000 cuts
(With single-sheet recommended paper)
Europe: EN55022 Class-B C E Marking
164 (W) 280(D) 183(H)
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iDP-3420/3421/3423 User’s Manual
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Type : Normal paper and non-carbon paper
·
Paper width : 76 +/- 0.5 mm
·
Paper thickne ss : Single-sheet paper --- 45 to 55 kg/1,000 sheets/1,091 ´ 788 mm;
·
Roll diameter :f83 mm or less (f80 mm or less for the copying paper)
·
Core :f12 mm (Inner Diameter), f18 mm (Outer Diameter)
·
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Copying paper - - - Non-carbon paper, 1 original + 1 copy,
Total thickness 0.2 mm or less
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iDP-3420 tear bar position : Approx. 21 mm
iDP-3421/3423 auto cutter cutting p osi tion : Appro x. 22 mm
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Cutting position
iDP-3420 : Approx. 21 mm
iDP-3421/23 : Approx . 22 mm
19 CITIZEN
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Power Switch
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iDP-3420/3421/3423 User’s Manual
T PPPPAAAARRRRTTTTSSSS
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POWE R Lam p
ERROR Lamp
FEED Switch
Top Co ver
Drawer Kick-Out Connector
Interface Connector
20 CITIZEN
Grounding Terminal
Pow er C on nector
iDP-3420/3421/3423 User’s Manual
3333....2222i
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Power Switch
-342
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POWE R Lam p
ERROR Lamp
FEED Switch
Top Co ver
Grounding Terminal
Pow er C on nector
Drawer Kick-Out Connector
Interface Connector
21 CITIZEN
iDP-3420/3421/3423 User’s Manual
3333....3333i
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Power Switch
Top Co ver
POWE R Lam p
ERROR Lamp
FEED Switch
Pow er C on nector
Drawer Kick-Out Connector
Interface Connector
22 CITIZEN
Grounding Terminal
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1. Turn off the Power switch.
2. Connect a power cord connector to the power connector located on the back of the printer.
3. Connect a power cord plug to a plug socket where the specified voltage is available.
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iDP-3420/3421/3423 User’s Manual
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Use the AC power supply different from the one used for any noise-generating
·
device.
When disconnecting t he p ower cord, be sure t o hold its plug.
·
Pulling the power cord could damage it and result in a fire, electric shock, or
·
snapping of the wire.
If lightning has occurred in the nearby area, disconnect the power cord from
·
the plug socket and refrain from using the printer. A lightning strike could
result in a fire or electric shock.
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When the printer is not used for a long period of time, be sure to di sconnect
·
the power cord from the plug socket for safety.
Pow er Cord
Power
Connector
23 CITIZEN
iDP-3420/3421/3423 User’s Manual
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1. Turn off the power. (Mating side included)
2. Check the top and bottom of the cable terminals, and connect to the interface connector.
3. Secure the cable terminals.
4. Connect the interface cable to the computer.
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Serial interface : Tighten screws to secure .
Parallel interface : Turn clamps to secure.
Serial Interface Cable
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Serial Interface Connector
Clamp
Parallel Interface Connector
Parallel Interface
24 CITIZEN
iDP-3420/3421/3423 User’s Manual
4444....3333A
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1. Turn off the power.(Mating si de included)
2. With a regular screwdriver, unlatch and
open the ferrite core.
3. Attach the ferrite core to the interface
cable so that its end face will be within up
to 5 cm.
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Ferrite Core
Interface Cable
4. Secure the arm of the ferrite core onto the
cable with a fastener so that the ferrite
core will not move. Cut off the surplus
part of the fastener.
Ferrite Core
Within 5 cm
Fastener
Arm
25 CITIZEN
iDP-3420/3421/3423 User’s Manual
4444....4444C
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1. Turn off the power.
2. Check the top and bottom of the drawer kick-out cable connector and connect it to the
drawer kick- out connector located on the back of the printer.
3. Screw the grounding cable of the drawer to the grounding terminal of the printer.
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Drawer Kick-Out Cable Connector
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Connect only the prescribed drawer (Solenoid) to the drawer kick-out connector.
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Drawer Kick-Out Connector
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The auto cutter is secured by a magnet. Hold the auto cutter and turn it in the arrowindicated directi on t o open/close it.
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When closing the auto cutter, do so gently not to give a shock.
····
Auto Cutter
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26 CITIZEN
iDP-3420/3421/3423 User’s Manual
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(1)Open the printer cover.
(2)Open the auto cutter. (iDP-3421/3423)
(3)If the ribbon is slackened, turn the knob in the arrow-indicated direction to give the tension
to it before setting.
(4)W hile putting the ribbon in between the head cover and platen, push the locking claws into
the holder of the printer.
(5)T urn the knob of the cassette ribbon in the arrow-indicate d directi on to e lim inat e slac k ness
of the ribbon.
(6)To remove the cassette ribbon, lift it wh ile tilting the loc king claws o n both sides toward the
inside.
(7)Close the auto cutter. (iDP-3421/34 23)
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When closing the auto cutter, do so gently not to give a shock.
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Ribbon
Head Cover
Platen
Cassette Ribbon
Knob
Locking Claw
27 CITIZEN
iDP-3420/3421/3423 User’s Manual
4444....7777I
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(1) Put your hands in the conca v e parts o n both s ides of the printer cov er, and open it until it
(2) Cut the end of the paper roll at close to a right angle.
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comes to a stop.
Be sure to use the specifie d paper roll.
·
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Use of unspecified paper may adv ersely affect print qu ality, printer service life,
·
and so on.
The printer cover is not detachable. Do not apply an excessive force beyond
·
its stopping po sition.
Do not insert a frayed or bent end of paper into the printer.
·
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(3) Check the winding direction of the paper roll.
(4) Opening the paper holder, support the center of the paper roll correctly.
(5) Turn on the printer.
(6) Insert the end of the paper roll straight into the paper inlet slot (Indicated by an arrow
on the case).
(7) T he paper is automatically fed in and comes out the p aper outlet of the printer (Paper
outlet of the auto cutter for the iDP-3421).
(8) iDP-3420: Put the paper into the paper outlet of the printer cover, close the cover, and
cut the surplus paper by the tear bar .
iDP-3421: Cut the surplus paper by the tear bar at the paper outlet of the auto cutter
and close the printer cover.
If the paper is slack, rewind it, to remove the slack.
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·
If th e paper is s et sl antwise, operate the paper-free lever, to correct the paper
·
position.
While printing, do not hold the paper. This can cause a paper jam.
·
When closing the auto cutter, do so gently not to give a shock.
·
28 CITIZEN
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iDP-3420/3421/3423 User’s Manual
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No Good
29 CITIZEN
iDP-3420/3421/3423 User’s Manual
4444....7777....2222I
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1. See Steps 1 to 6 in 4.7.1 Inserting the P aper.
2. Press the FEED switch to feed the paper until the end of the paper comes out of the
3. Open the auto cutter and pull out the paper roll from it.
4. Thread the journal paper (Copying pa per) between the auto cutter an d p late n.
5. Thread the receipt paper (Original paper) tightly through the auto cutter, close the
6. Insert the end of the journal paper into the slot in the winding reel and set onto the reel
7. Tu rn the winding reel to tighten the receipt paper.
8. Close the printer cover.
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paper outlet port of the auto cutter by about 25 cm.
cutter, and cut the surplus receipt paper by the tear bar.
holder.
If the paper is still slackened, wind it back to eliminate slacknes s.
·
S ::::
S S
If the paper is set slantly, operate the paper free lever to correct a paper
·
position.
Do not hold the paper while printing. It could cause a paper jam.
·
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Winding
Direction
When closing the auto cutter, do so gently not to give a shock.
·
Winding R ee l
Journal Paper
Paper Roll
(Duplicable 2-sheet Paper)
Auto Cutter
Receipt Paper
Printer Mechanism
Paper Path (Duplicable 2-s heet Paper) Illu st rat ion Drawing
30 CITIZEN
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