Cisco Systems WSAS170K9, WSA S170 User Manual

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Cisco 170 Series Hardware Installation

Guide

For Cisco C170 Email Security Appliance, Cisco M170 Content Security Management Appliance, and Cisco S170 Web Security Appliance

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 527-0883

Text Part Number: OL-28365-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

Cisco 170 Series Hardware Installation Guide

C O N T E N T S

Preface vii

Contents

vii

Document Objectives

vii

Audience

vii

Document Organization

viii

Document Conventions

viii

Installation Warnings

Where to Find Safety and Warning Information

xiii

Preface

This preface includes the following sections:

•Document Objectives, page vii

•Audience, page vii

•Document Organization, page viii

•Document Conventions, page viii

•Installation Warnings, page ix

•Where to Find Safety and Warning Information, page xiii

•Related Documentation, page xiii

•Obtaining Documentation and Submitting a Service Request, page xiii

Document Objectives

This guide describes how to install and maintain the Cisco 170 series appliance. The information in this guide applies to the following Cisco 170 series (Cisco 170 series) appliance models:

•Cisco C170 Email Security Appliance (Cisco C170)

•Cisco M170 Content Security Management Appliance (Cisco M170)

•Cisco S170 Web Security Appliance (Cisco S170)

References to “Cisco 170 series” and “appliance” applies to the listed models, unless specifically noted otherwise.

Audience

This guide is for experienced network security administrators who install, configure, and maintain Cisco content security appliances in their networks.

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Document Organization

This guide includes the following sections:

Section	Title	Description

1	“Cisco 170 Series Appliance”	Describes the Cisco 170 series appliance and its
		specifications.

2	“Preparing for Installation”	Describes steps to follow before installing the
		Cisco 170 series appliance.

3	“Installing and Connecting the Cisco	Describes how to install the Cisco 170 series
	170 Series Appliance”	appliance in a rack and provides information
		about how to connect interface cables.

4	“Maintaining the Cisco 170 Series	Describes the power supply provided with the
	Appliance”	Cisco 170 series appliance and how to remove and
		replace hard disk drives (HDDs).

A	“Identifying Cable Pinouts”	Describes the cable pinouts.

Document Conventions

Command descriptions use these conventions:

•Braces ({ }) indicate a required choice.

•Square brackets ([ ]) indicate optional elements.

•Vertical bars (|) separate alternative, mutually exclusive elements.

•Boldface indicates commands and keywords that are entered literally as shown.

•Italics indicate arguments for which you supply values.

Examples use these conventions:

•Examples depict screen displays and the command line in screen font.

•Information you need to enter in examples is shown in boldface screen font.

•Variables for which you must supply a value are shown in italic screen font. Graphical user interface examples uses these conventions:

•Boldface indicates buttons and menu items.

•Selecting a menu item (or pane) is indicated by the following convention: Choose Start > Settings > Control Panel.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

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Installation Warnings

Before installing the appliance, be sure to read the Safety and Compliance Guide for the Cisco Content Security Appliances document at: http://www.cisco.com/en/US/docs/security/esa/hw/SafetyAndComplianceGuide.pdf. This document contains important safety information. This section includes the following warnings:

•Power Supply Disconnection Warning, page ix

•Jewelry Removal Warning, page ix

•Wrist Strap Warning, page x

•Work During Lightning Activity Warning, page x

•Installation Instructions Warning, page x

•Chassis Warning for Rack-Mounting and Servicing, page x

•SELV Circuit Warning, page x

•Ground Conductor Warning, page x

•Blank Faceplates and Cover Panels Warning, page xi

•Product Disposal Warning, page xi

•Short-Circuit Protection Warning, page xi

•Compliance with Local and National Electrical Codes Warning, page xi

•TN Power Warning, page xi

•Multiple Power Cord, page xi

•Circuit Breaker (15A) Warning, page xi

•Grounded Equipment Warning, page xii

•Safety Cover Requirement, page xii

•Faceplates and Cover Panel Requirement, page xii

Power Supply Disconnection Warning

Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units.

Statement 12

Jewelry Removal Warning

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43

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Wrist Strap Warning

Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself. Statement 94

Work During Lightning Activity Warning

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Installation Instructions Warning

Warning Read the installation instructions before connecting the system to the power source. Statement 1004

Chassis Warning for Rack-Mounting and Servicing

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: This unit should be mounted at the bottom of the rack if it is the only unit in the rack.When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006

SELV Circuit Warning

Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021

Ground Conductor Warning

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

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Blank Faceplates and Cover Panels Warning

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029

Product Disposal Warning

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Short-Circuit Protection Warning

Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045

Compliance with Local and National Electrical Codes Warning

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

TN Power Warning

Warning The device is designed to work with TN power systems. Statement 19

Multiple Power Cord

Warning This unit has more than one power cord. To reduce the risk of electric shock when servicing a unit, disconnect the power cord of the power strip that the unit is plugged into. Statement 137

Circuit Breaker (15A) Warning

Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Statement 13

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Grounded Equipment Warning

Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use. Statement 39

Safety Cover Requirement

Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards. Statement 117

Faceplates and Cover Panel Requirement

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Where to Find Safety and Warning Information

For safety and warning information, see the Safety and Compliance Guide for the Cisco Content Security Appliances document at the following URL:

http://www.cisco.com/en/US/docs/security/esa/hw/SafetyAndComplianceGuide.pdf

This document describes the international agency compliance and safety information for the Cisco 170 series. It also includes translations of the safety warnings used in this guide.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

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C H A P T E R 1

Cisco 170 Series Appliance

We recommend that you read the entire guide before beginning any of the procedures contained herein.

Warning Only trained and qualified personnel should install, replace, or service this equipment. Statement 49

Caution Read the safety warnings in the Safety and Compliance Guide for the Cisco Content Security Appliances and follow proper safety procedures when performing any tasks in this document. See: http://www.cisco.com/en/US/docs/security/esa/hw/SafetyAndComplianceGuide.pdf.

This chapter describes the Cisco 170 series appliance, including the front and rear panels, LEDs, rear panel ports, and the hardware and technical specifications of the product.

This chapter includes the following sections:

•Cisco 170 Series Overview, page 1-1

•Cisco 170 Series Appliance Panels, page 1-3

•Alarm LED, page 1-8

•Management Interface, page 1-8

•Hard Disk Drives, page 1-8

•Hardware and Technical Specifications, page 1-9

Cisco 170 Series Overview

The Cisco 170 series is a family of next-generation content security appliances capable of providing the following features and functionality for small businesses, branch offices, and organizations:

•Simplified and automated email security

•Web traffic and application visibility and control

•Flexible, comprehensive security control and management

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Chapter

Cisco C170 Email Security Appliance

Cisco C170 Email Security Appliance (Cisco C170) automatically stops spam, viruses, and other anomalies. It prevents and responds to multilevel threats and includes capabilities such as: spam and virus defense, policy enforcement, email authentication, and centralized and built-in GUI management tools. For information on Cisco C170, see: http://www.cisco.com/en/US/products/ps10154/tsd_products_support_series_home.html

Figure 1-1 shows the Cisco C170 front panel view.

Figure 1-1 Cisco C170 Email Security Appliance

Cisco M170 Content Security Management Appliance

Cisco M170 Content Security Management Appliance (Cisco M170) is a central platform for managing all policy, integrated reporting on traffic data, and email auditing information for the Cisco 170 series appliances. For information on Cisco M170, see: http://www.cisco.com/en/US/partner/products/ps10155/tsd_products_support_series_home.html

Figure 1-2 shows the Cisco M170 front panel view.

Figure 1-2 Cisco M170 Content Security Management Appliance

Cisco S170 Web Security Appliance

Cisco S170 Web Security Appliance (Cisco S170) is a secure web gateway that combines advanced malware protection, application visibility and control (AVC), acceptable use policy controls, insightful reporting, and secure mobility on a single platform. It is a single platform for administrators to set security policy, control applications at a granular level, and get visibility into web traffic trends at organizations and for remote and mobile users. For information on Cisco S170, see: http://www.cisco.com/en/US/partner/products/ps10164/tsd_products_support_series_home.html

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Cisco Systems WSAS170K9, WSA S170 User Manual

Chapter

Figure 1-3 shows the Cisco S170 front panel view.

Figure 1-3 Cisco S170 Web Security Appliance

Cisco 170 Series Appliance Panels

This section describes the front and rear Cisco 170 series appliance panels. It includes the following topics:

•Front Panel LEDs, page 1-3

•Rear Panel LEDs, page 1-5

•Rear Panel Ports, page 1-6

Front Panel LEDs

This section describes the front panel LEDs for the Cisco 170 series appliance.

Figure 4 shows the front panel LEDs that are available for the Cisco C170, Cisco M170 and Cisco S170 models (graphic shows the Cisco S170 bezel).

Figure 4

Front Panel LEDs for Cisco C170, Cisco M170 and Cisco S170

Cisco S170
Web Security Appliance
!	1
	2
2	3
	4

		1
Cisco S170
Web Security Appliance
!	1	0
!	1
	2

303134

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Chapter



	LED	Description

1	Power button	A hard switch that turns the system on and off. Once depressed, the
		button stays in the “on” position:
		• On—The power symbol on the button illuminates.
		• Off—The power symbol on the button is dark.

2	Alarm	Indicates system operating status:
		• Off—Normal operating system function.
		• Solid amber—Critical Alarm indicating one or more of the
		following:
		– A major failure of a hardware or software component.
		– An over-temperature condition.
		– The power voltage is outside of the tolerance range.
		See the “Alarm LED” section on page 1-8.

3	HD1	Indicates Hard Disk Drive 1 status:
		• Flashing green—Proportioned to read/write activity.
		• Solid amber—Hard disk drive failure.
		• Flashing amber—Hard disk drive being rebuilt.
		• Off—No hard disk drive present.

4	HD0	Indicates Hard Disk Drive 0 status:
		• Flashing green—Proportioned to read/write activity.
		• Solid amber—Hard disk drive failure.
		• Flashing amber—Hard disk drive being rebuilt.
		• Off—No hard disk drive present.

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+ 36 hidden pages

Preventive Site Configuration	2-4
Power Supply Considerations	2-5
Configuring Equipment Racks	2-7

C H A P T E R 3	Installing and Connecting the Cisco 170 Series Appliance			3--1
	Installing the Cisco 170 Series Appliance with Slide Rails			3--1
	Verifying the Box Contents		3--1
	Disassembling the Slide Rail		3-0
	Attaching Inner Rails to the Appliance 3-1
	Verifying the Rack Type	3-2
	Securing Round Hole Racks		3-3
	Securing Threaded Hole Racks 3-3
	Attaching the Outer Slide Rail to Round and Square Hole Racks 3-4
	Attaching the Outer Slide Rail to Threaded Hole Racks			3-5
	Installing the Appliance	3-6
	Securing the Appliance	3-7

	Rack Mounting the Cisco 170 Series Appliance		3-8
	Guidelines and Recommendations	3-8
	Rack Mounting the Cisco C170, Cisco M170, or Cisco S170 Appliances 3-8
	Connecting the Interface Cables and Verifying Connectivity 3-10
	Maintaining the Cisco 170 Series Appliance
C H A P T E R 4	Maintaining the Cisco 170 Series Appliance		4-1
	Fixed AC Power Supply 4-1
	Removing and Installing Hard Disk Drives	4-1
	Maintenance Scenarios 4-2
	Replacing the Hard Disk Drives 4-2

	Contacting Service and Support	4-3
	Identifying Cable Pinouts A-1
A P P E N D I X A	Identifying Cable Pinouts A-1
	10/100/1000BaseT Connectors	A-1
	Console Port (RJ-45) A-2
	RJ-45 to DB-9 A-3