USER GUIDE
Cisco Small Business Pro
SPA 500 Series IP Phones
Model SPA 525G
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference, and
2.This device must accept any interference received, including interference that may cause undesired operation.
CCDE, CCENT, CCSI, Cisco Eos, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0910R)
© 2009 Cisco Systems, Inc. All rights reserved. |
OL-18193-03 |
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference, and
2.This device must accept any interference received, including interference that may cause undesired operation.
© 2009 Cisco Systems, Inc. All rights reserved. |
OL-18193-03 |
Contents
FCC and IC Statement |
2 |
Federal Communication Commission Interference Statement |
2 |
IMPORTANT NOTE |
3 |
Industry Canada Statement |
3 |
Chapter 1: Getting Started |
6 |
Overview of the Cisco SPA 525G IP Phone |
7 |
Caring for Your Phone |
8 |
Understanding Your Phone’s Lines and Buttons |
9 |
Phone Components |
9 |
Softkey Buttons |
11 |
Using the Keypad and Buttons with Menus |
14 |
Using Keypad Shortcuts |
14 |
Using the Navigation Button |
14 |
Entering Numbers and Text in Fields |
15 |
Using Phone Hardware and Accessories |
16 |
Using the Speakerphone |
16 |
Using Wired and Wireless Headsets |
16 |
Connecting the Headset |
16 |
Connecting Bluetooth Headsets |
17 |
Using a Headset with Your IP Phone |
18 |
Switching Between the Handset/Headset/Speakerphone |
|
During a Call |
18 |
Chapter 2: Installing Your Phone |
20 |
Before You Begin |
21 |
Connecting the Handset |
21 |
(Optional) Attaching the Desk Stand |
23 |
(Optional) Mounting the Phone to the Wall |
24 |
Connecting Your Phone’s Power |
26 |
Cisco Small Business Pro IP Phone SPA 525G (SIP) |
1 |
Contents
Connecting Your Phone to the Computer Network |
27 |
Connecting Your Phone to the Wired Network |
27 |
Connecting Your Phone to the Wireless Network |
27 |
Determining Your Wireless Router Security Type |
28 |
Using Wi-Fi Protected Setup with the Cisco SPA 525G |
31 |
Manually Adding a Wireless Profile on the Cisco SPA 525G |
32 |
Uploading Security Certificates to the Phone |
34 |
Verifying Phone Startup |
35 |
Upgrading Your Phone’s Firmware |
35 |
Chapter 3: Using Basic Phone Functions |
37 |
Placing or Answering a Call |
38 |
Using Dial Assistance |
39 |
Adjusting Call Volume and Muting |
39 |
Adjusting Call Volume |
39 |
Using Mute |
39 |
Putting a Call on Hold |
39 |
Resuming a Call |
40 |
Ending a Call |
40 |
Transferring Calls |
40 |
Performing an Attended Transfer |
40 |
Performing an Unattended (Blind) Transfer |
41 |
Redialing |
41 |
Viewing and Returning Missed Calls |
42 |
Returning a Missed Call |
42 |
Viewing a List of Missed Calls |
42 |
Turning the Missed Calls Shortcut On and Off |
43 |
Forwarding Calls |
43 |
Forwarding Calls to a Single Number |
44 |
Forwarding Calls When Your Phone is Busy |
44 |
Forwarding Calls When You Don’t Answer the Phone |
45 |
Cisco Small Business Pro IP Phone SPA 525G (SIP) |
2 |
Contents
Delaying Call Forwarding When You Don’t Answer the Phone |
45 |
Stopping Call Forwarding |
45 |
Setting Do Not Disturb |
45 |
Configuring Call Waiting |
46 |
Picking Up a Call |
47 |
Parking a Call |
48 |
Placing a Three-Way Conference Call |
49 |
Using the Phone Directories |
50 |
Using Your Personal Address Book |
50 |
Adding a New Contact |
51 |
Copying a Contact |
52 |
Searching for a Contact |
52 |
Deleting a Contact |
52 |
Editing a Contact |
53 |
Using the Corporate Directory |
53 |
Using the Call History Lists |
54 |
Viewing the Call History Lists |
54 |
Deleting a Call History List |
55 |
Calling from the Call History Lists |
55 |
Deleting an Entry from the Call History Lists |
55 |
Saving a Call History List Number to Your Directory |
56 |
Setting or Changing a Phone Password |
56 |
Logging In and Logging Out of Your Phone |
57 |
Accessing Voicemail |
57 |
Chapter 4: Using Advanced Phone Features |
59 |
Configuring Privacy and Security Features |
60 |
Blocking Caller ID |
60 |
Blocking Anonymous Calls |
60 |
Using Secure Call |
61 |
Enabling Dial Assistance |
61 |
Connecting to a Virtual Private Network (VPN) |
62 |
Cisco Small Business Pro IP Phone SPA 525G (SIP) |
3 |
Contents
Creating and Using Speed Dials |
63 |
Creating Speed Dials on Unused Line Buttons |
64 |
Creating Numerical Speed Dials |
64 |
Playing MP3 Files on Your Phone |
65 |
Creating the Playlist |
65 |
Playing Songs |
66 |
Changing the Left and Right Channel for Stereo Headsets |
67 |
Using the Paging Feature |
68 |
Paging Another Phone |
68 |
Paging a Group of Phones |
68 |
Configuring Auto Answer |
68 |
Customizing Your LCD Screen |
69 |
Changing the LCD Screen Contrast |
69 |
Setting the Screen Backlight Timer |
69 |
Configuring the Phone Screen Saver |
70 |
Changing the Phone Wallpaper |
70 |
Using Ring Tones |
71 |
Accessing Weather and News on Your Phone |
72 |
Accessing Weather Information |
72 |
Accessing News |
73 |
Configuring Date and Time Parameters on Your Phone |
74 |
Using Star Codes |
75 |
Restarting Your Phone |
77 |
Viewing Phone, Network, and Call Information |
77 |
Viewing Phone Information |
77 |
Viewing Network Information |
78 |
Viewing Phone Line and Extension Information |
78 |
Viewing Peripheral Status |
79 |
Viewing the Wireless Connection Status |
79 |
Advanced Menus for Technical Support Personnel |
80 |
Cisco Small Business Pro IP Phone SPA 525G (SIP) |
4 |
Contents
Chapter 5: Using the Web Interface |
81 |
Logging in to the Web Interface |
82 |
Configuring Your Address Book |
82 |
Setting Do Not Disturb |
83 |
Configuring Call Forwarding |
84 |
Configuring Call Waiting |
85 |
Blocking Caller ID |
85 |
Blocking Anonymous Calls |
86 |
Viewing Call History Lists |
86 |
Creating Speed Dials |
87 |
Configuring Wi-Fi |
87 |
Configuring Bluetooth |
88 |
Upgrading Firmware |
89 |
Chapter 6: Using the Cisco SPA 500S Attendant Console |
90 |
Connecting the Cisco SPA 500S Attendant Console to the |
|
Cisco SPA 525G IP Phone |
91 |
Connecting a Single Cisco SPA 500S |
92 |
Connecting a Second Cisco SPA 500S |
96 |
Configuring the Cisco SPA 500S |
98 |
Using the Cisco SPA 500S |
99 |
Monitoring the Cisco SPA 500S |
99 |
Appendix A: Where to Go From Here |
100 |
Cisco Small Business Pro IP Phone SPA 525G (SIP) |
5 |
1
This chapter provides an overview of your Cisco SPA 525G IP phone. It contains the following sections:
•
•
•
•
•
Overview of the Cisco SPA 525G IP Phone, page 7
Understanding Your Phone’s Lines and Buttons, page 9
Using the Keypad and Buttons with Menus, page14
Entering Numbers and Text in Fields, page15
Using Phone Hardware and Accessories, page16
NOTE The Cisco SPA 525G features vary, depending on the type of call control system you are using. This document describes using the Cisco SPA 525G with a SIP phone system, such as the Cisco SPA 9000 Voice System or a Broadsoft or Asterisk system. If you are using the Cisco SPA 525G with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA 525G User Guide.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
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Getting Started |
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Overview of the Cisco SPA 525G IP Phone |
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Overview of the Cisco SPA 525G IP Phone
The Cisco SPA 525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or speaker.
The Cisco SPA 525G phone is connected to the network through its Ethernet connection or the built-in Wireless-G connection. If you are using the Wireless-G connection, a separate power adapter (PA-100) is required. The Cisco SPA 525G provides an additional Ethernet port that allows a computer to be connected to the network through the IP phone. (This option is only available when phone is connected to the network via the wired Ethernet connection).
Unlike traditional phones, the Cisco SPA 525G requires a separate power source. Either connect your phone to an Ethernet switch that provides Power over Ethernet (PoE), or use a separate power adapter (PA-100).
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
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Getting Started |
1 |
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Overview of the Cisco SPA 525G IP Phone |
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The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features:
•
•
•
2 Ethernet 10/100 Mbps ports
802.3af Power over Ethernet support
USB 2.0 host port for connecting a USB memory device to play MP3 music files
•
•
•
•
•
AUX port (to attach a Cisco SPA 500S attendant console)
Bluetooth capability for headset support
2.5mm stereo earphone jack for headset
Wireless-G client support
Kensington security slot support
The Cisco Small Business Pro IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
8 |
Getting Started |
1 |
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Understanding Your Phone’s Lines and Buttons |
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Understanding Your Phone’s Lines and Buttons
Use the following graphic and table to identify the parts of your phone.
# |
Phone Feature |
Description |
|
|
|
1 |
Handset |
Pick up to answer or place calls. |
|
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|
2 |
Speaker |
Speaker for phone. |
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|
3 |
Message Waiting |
When lit: |
|
Indicator |
• Red—You have a new voice mail message. |
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|
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• Flashing Red—You have an incoming call. |
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Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
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Getting Started |
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Understanding Your Phone’s Lines and Buttons |
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Table 1 IP Phone Components
# |
Phone Feature |
Description |
|
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|
|
|
4 |
LCD Screen |
Your phone may vary, but typically displays: |
|
|
|
• |
Date and time |
|
|
• |
Phone station name |
|
|
• |
Line extensions |
|
|
• |
Softkey options |
|
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• Startup logo, screen saver, background photo, and |
|
|
|
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photo album |
|
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5 |
Line keys |
Indicates phone line status. Your phone may vary, but |
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|
|
typically, when lit: |
|
|
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• Green: Line is idle. |
|
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• Red (steady): Line is active or in use. |
|
|
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• Red (blinking): Line is on hold. |
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• Orange: Line is unregistered (cannot be used). |
|
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• Flashing Orange: The phone is not connected to |
|
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|
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the network. |
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6 |
Softkey buttons |
Press a softkey button to perform the action on the |
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|
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label on the LCD screen above. |
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7 |
Navigation button |
Press in each direction to scroll through items on the |
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LCD screen. |
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8 |
Center Select button |
Press this button to select the option or menu that is |
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|
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highlighted on the LCD screen. |
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9 |
Messages button |
Press to access voice mail (must be set up by your |
|
|
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phone administrator). |
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10 |
Hold button |
Press to place a call on hold. |
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11 |
Setup button |
Press to access the phone’s configuration menu to |
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configure features and preferences (such as your |
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directory and speed dials), access your call history, |
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and set up functions (such as call forwarding). |
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12 |
Mute button |
Press to mute or unmute the phone. When the phone is |
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muted, the button glows red. A flashing red mute |
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button indicates that the phone has no network |
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connectivity. |
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Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
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Getting Started |
1 |
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Understanding Your Phone’s Lines and Buttons |
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Table 1 IP Phone Components
# |
Phone Feature |
Description |
|
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|
13 |
Volume button |
Press + to increase the volume and press - to lower |
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the volume of the handset, headset, speaker (when |
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the handset is off hook), or ringer (when the handset is |
|
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on hook). |
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14 |
Headset button |
Press to turn the headset on or off. When the headset |
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is on, the button glows green. |
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15 |
Speaker button |
Press to turn the speaker on or off. When the speaker |
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is on, the button glows green. |
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16 |
Keypad |
Press keys to dial phone numbers, enter letters, and |
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choose menu items. |
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The phone displays four softkey buttons at a time on the LCD screen. Different softkey buttons display depending on the phone screen or menu that is shown. Press the Right Arrow or Left Arrow keys to see additional softkeys.
The following table shows some of the typical Cisco SPA 525G softkey buttons that are available (in alphabetical order). You may not have all of these softkey buttons on your phone, and you may have additional buttons that are not listed here. For example, your phone administrator may also provide custom softkey buttons on your phone, such as buttons that provide a speed dial to a company number, or that access a specialized program that runs on your phone. Contact your phone administrator for more information.
Button |
Function |
|
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Add |
Adds a new item (for example, a new directory entry). |
|
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AddList |
Creates a list (for example, of MP3 files to play). |
|
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Alpha |
Press to enter alphabetic characters in a data entry field. |
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Answer |
Answers an incoming call. |
|
|
Back |
Returns you to the previous screen. |
|
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Barge |
Press to interrupt a call on a shared extension. |
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Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
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Getting Started |
1 |
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Understanding Your Phone’s Lines and Buttons |
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Table 2 Cisco SPA 525G Softkey Buttons
Button |
Function |
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BXfer |
Performs a blind call transfer. See “Performing an Unattended |
|
(Blind) Transfer,” on page 41. |
|
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Call Rtn |
Returns the last missed call by dialing the number that called you. |
|
See “Viewing and Returning Missed Calls,” on page 42. |
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Clear |
Deletes an entire text/number field. |
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Clr DND |
Clears Do Not Disturb. |
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Clr Fwd |
Clears Call Forward. |
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Conf |
Initiates a conference call. See “Placing a Three-Way Conference |
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Call,” on page 49. |
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ConfLx |
Conferences existing active calls on the phone together. |
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Connect |
Connects to the selected item (for example, to the wireless |
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network or Bluetooth device). |
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Copy |
Copies the selected item (for example, a contact in the Address |
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Book). |
|
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delChar |
Deletes the last number or letter. |
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Delete |
Deletes an entire item (for example, a number from the Call History |
|
list). |
|
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Dial |
Dials the string of numbers that you have entered, or the number |
|
that you have highlighted in a list such as the Missed Calls screen. |
|
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Directory |
Access your personal address book. See “Using Your Personal |
|
Address Book,” on page 50. |
|
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DND |
Do Not Disturb; prevents incoming calls from ringing your phone. |
|
See “Setting Do Not Disturb,” on page 45. |
|
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Edit |
Opens an item so that you can edit numbers or letters, or enable or |
|
disable a feature. |
|
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EditDial |
Edits a number before dialing. |
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End Call |
Disconnects a call. |
|
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Forward |
Forwards calls coming to your phone. See “Forwarding Calls,” on |
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page 43. |
|
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GrPickup |
Allows you to pick up (answer) a call at that is ringing at another |
|
extension in your group. See “Picking Up a Call,” on page 47. |
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Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
12 |
Getting Started |
1 |
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Understanding Your Phone’s Lines and Buttons |
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Table 2 Cisco SPA 525G Softkey Buttons
Button |
Function |
|
|
Hold |
Places a call on hold. See “Putting a Call on Hold,” on page 39. |
|
|
Ignore |
Ignores an incoming call. |
|
|
Join |
Connects a conference call. |
|
|
List |
In some menus, shows a list of configured items (for example, a list |
|
of locations for weather or news). |
|
|
Miss |
Displays the list of missed calls. |
|
|
More |
Access additional softkeys. |
|
|
Next |
Moves to the next item in a list (for example, a song in the MP3 |
|
Playlist). |
|
|
Option |
Enters a sub-menu. |
|
|
Park |
Parks a call at a designated “park” number. The call is active until |
|
you unpark it, or the caller disconnects. See “Parking a Call,” on |
|
page 48. |
|
|
Paste |
Pastes the item you copied into a list or field. |
|
|
Pickup |
Allows you to pick up (answer) a call that is ringing at another |
|
extension. See “Picking Up a Call,” on page 47. |
|
|
Play |
Plays a selected item such as a song or a ringtone. |
|
|
Previous |
Moves to a previous item in a list (for example, a song in the MP3 |
|
Playlist). |
|
|
PrivHold |
Puts a call on hold on an active shared line. |
|
|
Redial |
Brings up the list of recently dialed numbers. See “Redialing,” on |
|
page 41. |
|
|
Refresh |
Refreshes the screen. Useful after changing a configuration or |
|
when you want to update information (such as weather). |
|
|
Resume |
Resumes a call that is on hold. |
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|
Save |
Saves your changes. |
|
|
Scan |
Scans for wireless networks or Bluetooth devices. |
|
|
Select |
Selects the highlighted item on the LCD screen. |
|
|
Transfer |
Performs a call transfer. See “Transferring Calls,” on page 40. |
|
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Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
13 |
Getting Started |
1 |
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Using the Keypad and Buttons with Menus |
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Table 2 |
Cisco SPA 525G Softkey Buttons |
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|
Button |
|
Function |
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|
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Unpark |
Connects to a parked call. See “Parking a Call,” on page 48. |
|
|
|
|
View |
|
Displays more information about a selected item. |
|
|
|
XferLX |
|
Transfers existing active calls on the phone. |
|
|
|
Using the Keypad and Buttons with Menus
You press a softkey button or other buttons to enter menus on the LCD screen.
Use the keypad to enter the number of the menu or sub-menu item. For example, to reach the Call History menu, press the Setup button and press 2.
NOTE Menus and options can change depending on the software release.
Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
14 |
Getting Started |
1 |
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Entering Numbers and Text in Fields |
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Entering Numbers and Text in Fields
Some fields on the IP phones require you to enter numbers and text using the keypad and/or softkey buttons. In general, the following guidelines apply:
•Use the keypad to enter numbers and characters, pressing the key multiple times to select the correct number or letter.
•Press the number key multiple times to move to a different letter under that number. (For example, to enter “Mary,” you would press 6 five times rapidly and then pause (for M); press 2 and then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for y).
Available characters are shown in the following table:
Key |
Character Set |
|
|
1 |
1 / : \ , ! ; $ ^ | |
|
|
2 |
abc2ABC |
|
|
3 |
def3DEF |
|
|
4 |
ghi4GHI |
|
|
5 |
jkl5JKL |
|
|
6 |
mno6MNO |
|
|
7 |
pqrs7PQRS |
|
|
8 |
tuv8TUV |
|
|
9 |
wxyz9WXYZ |
|
|
0 |
Space 0 ~ ? > ‘ < “ |
|
|
* |
. @ * & % [ ] _ |
|
|
#/P |
# + - = ( ) { } |
|
|
Use the delChar softkey button to backspace and delete the last character.
Use the Option > Clear softkey button to remove the entire entry.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
15 |
Getting Started |
1 |
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Using Phone Hardware and Accessories |
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Using Phone Hardware and Accessories
The SPA IP Phones provide a speakerphone. To use the speakerphone, press the Speaker button (the handset can be either on or off hook).
The SPA IP Phones support headsets from different manufacturers. For the latest supported models, contact your reseller. Additional information can be found at the manufacturer’s websites:
http://www.plantronics.com
http://www.jabra.com
Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information. In general, to connect a headset:
•For Bluetooth headsets: See the ”Connecting Bluetooth Headsets” section on page17.
•For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your product to connect the phone to the wireless headset base.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide |
16 |
Getting Started |
1 |
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Using Phone Hardware and Accessories |
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•For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic:
Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets.
To configure the phone to work with your headset, first enable Bluetooth:
After enabling Bluetooth, create a profile for your headset:
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Using Phone Hardware and Accessories |
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NOTE: Steps to use your headset with the SPA IP Phone may vary. Consult the user documentation for your headset for more information.
•To use a wired headset, press the Headset button on your phone and dial the number to place a call, or press the headset button to answer a ringing call.
•To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), you may need to lift the receiver off hook before speaking or listening through the headset.
•To use a Bluetooth headset, make sure your headset is powered on. Press the Headset button on your phone (or, if supported, press the Answer button on your Bluetooth headset twice) and dial the number to place a call. Press the Answer button on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information.
Switching Between the Handset/Headset/Speakerphone
During a Call
Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function.
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To switch from the handset to the speakerphone, press the Speakerphone button and place the handset back on the hook.
To switch from the speakerphone to a headset, press the Headset button.
To switch from the speakerphone to the handset, pick up the handset.
To switch from the headset to the speakerphone, press the Speakerphone button.
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This chapter describes how to install and connect your Cisco SPA 525G IP Phone. It contains the following sections:
•Before You Begin, page 21
•Connecting the Handset, page 21
•(Optional) Attaching the Desk Stand, page 23
•(Optional) Mounting the Phone to the Wall, page 24
•Connecting Your Phone’s Power, page 26
•Connecting Your Phone to the Computer Network, page 27
•Verifying Phone Startup, page 35
•Upgrading Your Phone’s Firmware, page 35
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Before You Begin
Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available.
NOTE: The RJ-11 port marked “AUX” is reserved for connection with the Cisco SPA 500S Attendant Console that works with the Cisco SPA 525G. It is not for use as a telephone line port.
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CAUTION: Do not plug a telephone line cord |
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Auxiliary port. Only for use with the Cisco SPA 500S attendant console. |
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Power port. Insert the power adapter plug into this port. |
3Additional Ethernet port. Connect an Ethernet cable to this port to provide network connectivity to a PC. (This port cannot be used when the phone is connected to the network via the built-in Wireless-G client.)
4Switch (Ethernet) port. Connect the network cable to this port.
5Phone cord slot. Insert one end of the phone cord into this slot and the other into the jack at the bottom of the phone handset.
6USB port. For use with an external USB memory device (optional).
(Optional) Attaching the Desk Stand
NOTE: Do not attach the desk stand if you want to mount the phone to the wall. If you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand.
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(Optional) Mounting the Phone to the Wall
To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit.
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Installing Your Phone |
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Connecting Your Phone’s Power
If you are using an external power source, plug it into the building’s power source, and plug the power supply into the phone base. See Figure 1 on page 22, item #2.
NOTE: The Cisco SPA 525G does not ship with a power supply. If you are not using Power over Ethernet (PoE), you must order the PA-100 power supply separately from Cisco.
If you are using Power over Ethernet (PoE) to power the phone, the phone will receive power when you connect an Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the ”Connecting Your Phone to the Wired Network” section on page 27.
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Installing Your Phone |
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Connecting Your Phone to the Computer Network |
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Connecting Your Phone to the Computer Network
You connect your phone to the local network by using an Ethernet cable:
NOTE: The Cisco SPA 525G provides a second Ethernet port. You can connect a PC to this port to provide network access to the PC. This port is labeled #3 in the Cisco SPA 525G IP Phone Connections graphic. This port cannot be used when the phone is connected to the network via the built-in Wireless-G client.
NOTE The PC port is not supported in wireless operation. The PC port is only supported in a wired operation.
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