Cisco Systems MD-110 User Manual
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Ericsson MD-110Serial Integration

Guide

Cisco Unity

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Cisco Systems, Inc. 170 West Tasman Drive

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800 553-NETS(6387) Fax: 408526-4100

Text Part Number: OL-1290-01

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Ericsson MD-110Serial Integration Guide

Copyright © 2001, Cisco Systems, Inc.

All rights reserved.

C O N T E N T S

Preface v

 

 

Purpose

v

 

 

 

 

 

 

 

 

 

Audience

v

 

 

 

 

 

 

 

 

 

Organization

vi

 

 

 

 

 

 

 

 

Conventions

vi

 

 

 

 

 

 

 

 

Cisco Unity Documentation

vii

 

 

 

 

 

 

Obtaining Documentation

viii

 

 

 

 

 

 

Obtaining Technical Assistance

x

 

 

 

 

Ericsson MD-110 Serial Integration 1-1

 

 

 

C H A P T E R 1

 

 

 

 

 

Integration Overview 1-1

 

 

 

 

 

 

 

Integration Description

1-3

 

 

 

 

 

 

Configuring Cisco Unity for the Integration

1-5

 

 

 

 

Programming the Phone System

1-7

 

 

 

 

 

Testing the Integration

1-9

 

 

 

 

 

Dual Phone System Integration 2-1

 

 

 

C H A P T E R 2

 

 

 

 

 

Dual Phone System Integration Overview

2-1

 

 

 

 

Changing Cisco Unity Administrator Settings 2-3

 

 

Changing the Number of Installed Ports 2-8

 

Exiting and Starting the Cisco Unity Software and Server A-1

A P P E N D I X A

 

 

Exiting the Cisco Unity Software

A-1

 

 

 

 

 

 

 

 

 

 

Ericsson MD-110Serial Integration Guide

 

 

 

 

 

 

 

 

 

 

 

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Contents

 

Shutting Down or Restarting the Cisco Unity Server A-2

 

Starting the Cisco Unity Software A-2

 

Assigning Dialogic Ports for a Dual Phone System Integration B-1

A P P E N D I X B

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Preface

This preface describes the purpose, audience, organization, and conventions of the

Ericsson MD-110 Serial Integration Guide. It also provides information on how to obtain related documentation.

Purpose

The EricssonMD-110Serial Integration Guideprovides instructions for integrating the phone system with the Cisco Unity voice messaging system. This guide includes:

An overview of the process.

The requirements for setting up the integration.

A description of how the integration works.

The features supported by the integration.

Descriptions of procedural tasks.

Audience

The EricssonMD-110Serial Integration Guideis written for technicians who configure the phone system and Cisco Unity to work with each other. This guide requires knowledge of and access to both the phone system and the voice messaging system.

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Preface

Organization

Organization

Chapter 1 of the EricssonMD-110Serial Integration Guidedescribes the steps needed to integrate the phone system and the voice messaging system.

Chapter 2 describes the steps needed for a “dual phone system integration”anintegration of the voice messaging system with both Cisco CallManager and a traditional,circuit-switchedphone system at the same time.

Conventions

The EricssonMD-110Serial Integration Guideuses the following conventions.

Table 1 Ericsson MD-110Serial Integration Guide conventions

Convention

Description

 

 

boldfaced text

Boldfaced text is used for:

 

Key and button names. (Example: ClickOK.)

 

Information that you enter. (Example: Enter

 

Administrator in the User Name box.)

 

 

< >

Angle brackets are used around parameters for which you

(angle brackets)

supply a value. (Example: In the Command Prompt

 

window, enter ping <IP address>.)

 

 

-

Hyphens separate keys that must be pressed

(hyphen)

simultaneously (for example, Ctrl-Alt-Delete).

 

 

>

A right angle bracket is used to separate selections that

(right angle

you make:

bracket)

On menus. (Example: On the Windows Start menu,

 

 

click Settings > Control Panel > Phone and

 

Modem Options.)

 

In the navigation bar of the Cisco Unity

 

Administrator. (Example: Go to System >

 

Configuration > Settings.)

 

 

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Preface

Cisco Unity Documentation

The EricssonMD-110Serial Integration Guidealso uses the following convention:

Caution Meansreader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Cisco Unity Documentation

Table 2

Cisco Unity Documentation Set

 

 

 

 

Document

 

Location

 

 

Cisco Unity Customization Worksheets

Available in PDF format on the Cisco Unity

 

 

Documentation compact disc and on Cisco.com at

 

 

http://www.cisco.com/univercd/cc/td/doc/product/

 

 

voice/c_unity/index.htm.

 

 

Cisco Unity Release Notes

Available in print and on Cisco.com at

 

 

http://www.cisco.com/univercd/cc/td/doc/product/

 

 

voice/c_unity/index.htm.

 

 

AV-CiscoTSP Release Notes

Available on Cisco.com at http://www.cisco.com/

 

 

univercd/cc/td/doc/product/voice/c_unity/index.htm.

 

 

Cisco Unity Installation Guide

Available in print, and in HTML and PDF formats on

 

 

the Cisco Unity Documentation compact disc and on

 

 

Cisco.com at http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

Cisco Unity System Administration Guide

Available in HTML and PDF formats on the

 

 

Cisco Unity Documentation compact disc and on

 

 

Cisco.com at http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

Also available in the Cisco Unity Administrator Help.

 

 

 

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Preface

Obtaining Documentation

Table 2

Cisco Unity Documentation Set

 

 

 

 

Document

 

Location

 

 

Cisco Unity Troubleshooting Guide

Available in HTML and PDF formats on the

 

 

Cisco Unity Documentation compact disc and on

 

 

Cisco.com at http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

Also available in the Cisco Unity Administrator Help.

 

 

Cisco Unity User Guide

Available in print and PDF formats on the Cisco Unity

 

 

Documentation compact disc and on Cisco.com at

 

 

http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

Cisco Unity at a Glance for Standard

Available in print and PDF formats on the Cisco Unity

Conversation card

Documentation compact disc and on Cisco.com at

 

 

http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

Cisco Unity at a Glance for Optional

Available in print and PDF formats on the Cisco Unity

Conversation card

Documentation compact disc and on Cisco.com at

 

 

http://www.cisco.com/univercd/

 

 

cc/td/doc/product/voice/c_unity/index.htm.

 

 

 

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

 

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Obtaining Documentation

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROMpackage, which ships with your product. The DocumentationCD-ROMis updated monthly and may be more current than printed documentation. TheCD-ROMpackage is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROMthrough the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208or, in North America, by calling 800553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and selectDocumentation. After you complete the form, clickSubmit to send it to Cisco.

You can e-mailyour comments tobug-doc@cisco.com.

To submit your comments by mail, write to the following address:

Attn Document Resource Connection

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

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