Cisco Systems LightStream 1010 Series User Manual

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Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series

Read this document before installing or servicing the following Catalyst 8500 and LightStream 1010 series switches:

Catalyst 8540 MSR

Catalyst 8510 MSR

Catalyst 8540 CSR

Catalyst 8510 CSR

LightStream 1010 ATM switch

Note Only trained and qualified service personnel (as defined in IEC 60950 and AS/NZS 3260) should install, replace, or service the equipment. Install the system in accordance with the U.S. National Electric Code if you are in the United States.

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Note The following guidelines are applicable for products intended for use in Australia:

Only trained and qualified service personnel should install, replace, or service the equipment, as defined by AS/NZS 3260.

Incorrect connection of this or connected equipment to a general purpose outlet could result in a hazardous situation.

This document includes the following sections:

Site Preparation, page 2

Regulatory Standards Compliance, page 9

Translated Safety Warnings, page 16

Corporate Headquarters:

Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706USA

Copyright © 2003 Cisco Systems, Inc. All rights reserved.

Site Preparation

Related Documentation, page 26

Obtaining Documentation, page 27

Obtaining Technical Assistance, page 28

Obtaining Additional Publications and Information, page 30

Site Preparation

This section describes the site requirements for installing the Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switches. To ensure normal system operation, plan your site configuration and prepare your site before installation.

Follow these guidelines when choosing a site for installation:

Install the system in a restricted access area, where access can be gained only by service personnel through the use of a special tool, lock and key, or other means of security.

Choose a site with a dry, clean, well-ventilated,andair-conditionedarea.

Choose a site that maintains an ambient temperature of 32 to 104°F (0 to 40°C).

Ensuring Overcurrent Protection

The system relies on the protective devices in the building installation for protection against short-circuit,overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes.

Grounding the System

Follow these guidelines when grounding the system:

Do not defeat the ground conductor on an AC plug.

Connect AC-poweredsystems to grounded power outlets.

Connect the system to earth (ground).

Creating a Safe Environment

Follow these guidelines to create a safe environment:

Keep tools and chassis components off the floor and away from foot traffic.

Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and missing safety grounds.

Keep the area around the chassis free from dust and foreign conductive material (such as metal flakes from nearby construction activity).

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Site Preparation

Rack-Mountingthe System

A rack-mountkit and cable guides come with the system. The kit is not suitable for racks with obstructions (such as a power strip) that could impair access to system components. Allow sufficient clearance around the rack for system maintenance.

Ensuring Proper Airflow

Follow these guidelines to ensure proper airflow:

Install the system in an open rack whenever possible. If installation in an enclosed rack is unavoidable, ensure that the rack has adequate ventilation.

Maintain ambient airflow to ensure normal operation. If the airflow is blocked or restricted, or if the intake air is too warm, an overtemperature condition can occur.

Allow at least 6 inches (15.24 cm) of clearance around the ventilation openings of the chassis.

Avoid placing the system in an overly congested rack or directly next to another equipment rack. Heat exhaust from other equipment can enter the inlet air vents and cause an overtemperature condition.

Equipment near the bottom of a rack might generate excessive heat that is drawn upward and into the intake ports of the equipment above. The warm air can cause an overtemperature condition in the equipment above.

Ensure that cables from other equipment do not obstruct the airflow through the chassis or impair access to the power supplies or cards. Route cables away from field-replaceablecomponents to avoid disconnecting cables unnecessarily for equipment maintenance or upgrades.

Stabilizing the System

Follow these guidelines to stabilize the system:

Install any stabilizers that came with your equipment rack before mounting or servicing the system in the rack.

Load the rack from the bottom to the top, with the heaviest system at the bottom.

Do not stack the system on top of any other equipment. If the system falls, it can cause severe bodily injury and damage the equipment.

Ensure that the shelf is constructed to support the weight and dimensions of the chassis if you are using an equipment shelf. See Figure 1 andFigure 2.

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Site Preparation

Figure 1 Catalyst 8540 Chassis Standard Equipment Rack Dimensions

17.25 "

(45.09 cm)

19.25 "

(48.09 cm)

79100

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Site Preparation

Figure 2 Catalyst 8510 and LightStream 1010 Chassis Standard Equipment Rack Dimensions

19.25 "

(48.09 cm)

17.25 "

(45.09 cm)

79099

Ensure that the weight of the chassis does not make the rack unstable. Secure telco racks with ceiling brackets if the rack is populated with heavy equipment.

Bolt the rack to the floor for stability.

Lifting the System

Follow these guidelines when lifting the system:

Disconnect all power and external cables before lifting the system.

Ensure that your footing is solid and the weight of the system is evenly distributed between your feet.

Lift the system slowly, keeping your back straight. Lift with your legs, not with your back. Bend at the knees, not at the waist.

Do not attempt to lift the system with the handles on the power supplies or on any of the cards. These handles are not designed to support the weight of the system.

Depending on the weight of the system, more than one person might be required to lift it.

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Site Preparation

Figure 3 shows the number of people needed to lift the system by weight.

Figure 3 Safely Lifting the System

 

 

 

 

 

 

<40 lb

40 to 70 lb

70 to 121 lb

>121 lb

(<18 kg)

(18 to 32 kg)

(32 to 55 kg)

(>55 kg)

18986

Power Considerations

AC and DC power supplies, and an optional redundant (second) power supply, are available for most systems. Be careful when connecting systems to the supply circuit so that wiring is not overloaded.

Note Refer to your hardware installation guide for AC and DC power specifications and for redundant power supply availability.

AC Power

The system is designed for connection to TN power systems. A TN power system is a power distribution system with one point connected directly to earth (ground). The exposed conductive parts of the installation are connected to that point by protective earth conductors.

Ensure that the plug-socketcombination is accessible at all times, because it serves as the main disconnecting device.

DC Power

Follow these guidelines for DC power supplies:

Connect DC-inputpower supplies only to a DC power source that complies with the safetyextra-lowvoltage (SELV) requirements in the UL 1950, CSA 950, EN 60950, and IEC 60950 standards.

Ensure that there is a readily accessible disconnect device incorporated in the building's installation wiring.

Ensure that power is removed from the DC circuit before installing or removing power supplies. Tape the switch handle of the DC circuit breaker in the off position.

Use only copper conductors to connect to a DC terminal block.

Use approved wiring terminations, such as closed-looporspade-typewith upturned lugs, when stranded wiring is required. These terminations should be the appropriate size for the wires and should clamp both the insulation and the conductor.

Ensure that no exposed portion of the DC-inputpower source wire extends from the terminal block plug. An exposed wire can conduct a harmful level of electricity.

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Site Preparation

Using Redundant Power

If your system includes an optional redundant (second) power supply, connect each of the two power supplies to different input power sources. Failure to do so makes the system susceptible to total power failure in the event that one of the power supplies fails.

Preventing ESD

Electrostatic discharge (ESD) damage occurs when electronic cards or components are mishandled and can result in complete or intermittent failures. Note the following guidelines before you install or service the system:

Always wear an ESD-preventivewrist or ankle strap when handling electronic components. Connect one end of the strap to an ESD jack or an unpainted metal component on the system (such as a captive installation screw).

Handle cards by the faceplates and edges only; avoid touching the printed circuit board and connector pins.

Place any removed component on an antistatic surface or in a static shielding bag.

Avoid contact between the cards and clothing. The wrist strap only protects the card from ESD voltages on the body; ESD voltages on clothing can still cause damage.

Note For safety, periodically check the resistance value of the antistatic strap. The measurement should be between 1 and 10 megohms (Mohms).

Installing and Servicing the System

Follow these guidelines when installing and servicing the system:

Disconnect all power and external cables before installing the system.

Install the system in compliance with your local and national electrical codes:

United States: National Fire Protection Association (NFPA) 70; United States National Electrical Code.

Canada: Canadian Electrical Code, Part I, CSA C22.1.

Other countries: If local and national electrical codes are not available, refer to IEC 364, Part 1 through Part 7.

Do not work alone under potentially hazardous conditions.

Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.

Do not touch the backplane or midplane with your hand or metal tools.

Remove all jewelry (including rings and chains) or other items that could get caught in the system or heat up and cause serious burns.

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Disconnecting Power

Follow these guidelines when disconnecting power:

Locate the emergency power-offswitch for the room before working with the system.

Turn off the power and disconnect the power from the circuit when working with components that are not hot-swappableor when working near the system backplane or midplane. If the system does not have an on/off switch, unplug the power cord.

De-energizethe system completely by disconnecting the power connection to all power supplies.

For DC power supplies, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the off position, and tape the switch handle of the circuit breaker in the off position.

Do not touch the power supply when the power cord is connected. Line voltages are present within the power supply even when the power switch is off and the power cord is connected.

Working with Lasers

The following laser safety standards classify the Catalyst 8500 MSR, Catalyst 8500 CSR, and

LightSteam 1010 series switches:

Class 1 LASER PRODUCT (IEC 60825-12001-01)

Class I LASER PRODUCT (21CFR 1040.10 and 1040.11)

Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Invisible laser radiation may be emitted from one end of the fiber or connector. Do not stare into the beam or view directly with optical instruments.

Preventing EMI

When you run wires for any significant distance in an electromagnetic field, electromagnetic interference (EMI) can occur between the field and the signals on the wires. Be aware of the following:

Bad plant wiring can result in RFI (radio frequency interference).

Strong EMI, especially when it is caused by lightning or radio transmitters, can destroy the signal drivers and receivers in the system, and can even create an electrical hazard by conducting power surges through lines and into the system.

To predict and remedy strong EMI, consult RFI experts.

Covering Empty Slots

Ensure that all cards, faceplates, and covers are in place. Filler motherboards and filler modules and cover panels are used to:

Prevent exposure to hazardous voltages and currents inside the chassis

Help contain EMI (electromagnetic interference) that might disrupt other equipment

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Regulatory Standards Compliance

Direct the flow of cooling air through the chassis

Protect the backplane from dust

Disposing of the System

Dispose of the system and its components (including batteries) as specified by all national laws and regulations.

Regulatory Standards Compliance

This section includes the regulatory compliance, safety, and EMC standards. It also lists the warnings applicable to different countries.

Table 1 lists the regulatory standards compliance specifications.

Table 1

Regulatory Standards Compliance

 

 

Specification

Description

 

 

Regulatory Compliance

Products bearing a CE Mark indicate compliance with the

 

 

89/336/EEC and 73/23/EEC directives, which include the

 

 

following safety and EMC standards in this table.

 

 

 

Safety

 

UL 1950

 

 

CAN/CSA-C22.2No. 950

 

 

EN 60950

 

 

IEC 60950

 

 

TS 001

 

 

AS/NZS 3260

 

 

IEC 60825-1

 

 

IEC 60825-2

 

 

EN 60825-1

 

 

EN 60825-2

 

 

21CFR 1040

 

 

 

EMC

 

FCC Part 15 (CFR 47) Class A

 

 

ICES-003Class A

 

 

EN 55022 Class A with UTP cable

 

 

CISPR22 Class A with UTP cable

 

 

AS/NZS 3548 Class A with UTP cable

 

 

VCCI Class A with UTP cable

 

 

EN 55022 Class B with FTP cable

 

 

CISPR22 Class B with FTP cable

 

 

AS/NZS 3548 Class B with FTP cable

 

 

VCCI Class B with FTP cable

 

 

EN 55024

 

 

ETS 300 386

 

 

EN 50082-1

 

 

EN 61000-3-2

 

 

EN 61000-3-3

 

 

 

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Regulatory Standards Compliance

Table 2 lists the NEBS and ETSI specifications that the Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switches are designed to meet.

Table 2

NEBS and ETSI Specifications

 

 

 

Specification

Description

 

 

 

 

NEBS1

 

GR-63-CoreNEBS Level 3 Requirements

 

 

GR-1089-CoreNEBS Level 3 Requirements

 

 

 

 

ETSI2

 

ETS 300 019

Storage Class 1.1

 

 

ETS 300 019

Transportation Class 2.3

 

 

ETS 300 019

Stationary Use Class 3.1

 

 

 

 

1.NEBS = Network Equipment Building Systems

2.ETSI = European Telecommunication Standards Institute

FCC Part 68 Notice

The T1 IMA (Model C85MS-8T1-IMA)and CES T1 (ModelWAI-T1C-4RJ48)interface modules used in the ATM switch router comply with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number. If requested, this information must be provided to the telephone company.

This equipment cannot be used on telephone company-providedcoin services. Connection to the Party Line Service is subject to state tariffs.

If this equipment causes harm to the telephone network, the telephone company notifies you in advance that temporary discontinuance of service might be required. If advance notice is not practical, the telephone company notifies you as soon as possible. Also, you are advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company can make changes in its facilities, equipment, operations, or procedures that might affect the operation of the equipment. If this happens, the telephone company provides advance notice so you can make the necessary modifications to maintain uninterrupted service.

If you experience trouble with this equipment, please contact us for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company can request that you remove the equipment from the network until the problem is resolved.

We recommend that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid equipment damage caused by local lightning strikes and other electrical surges.

This equipment uses Uniform Service Order Code (USOC) jacks as listed in Table 3.

 

 

 

 

Table 3

USOC Jacks for CES Port Adapters

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Facility Interface

Service Order

 

 

 

 

 

 

 

Model No.

 

Code

Code

Jack Type

 

 

 

 

 

 

 

 

 

 

 

 

 

C85MS-8T1-IMA

04DU9-BN

6.0N

RJ48c

 

 

 

 

 

 

 

 

 

 

 

 

 

C85MS-8T1-IMA

04DU9-DN

6.0N

RJ48c

 

 

 

 

 

 

 

 

 

 

 

 

 

C85MS-8T1-IMA

04DU9-IKN

6.0N

RJ48c

 

 

 

 

 

 

 

 

 

 

 

 

 

C85MS-8T1-IMA

04DU9-ISN

6.0N

RJ48c

 

 

 

 

 

 

 

 

 

 

 

 

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Regulatory Standards Compliance

Table 3

USOC Jacks for CES Port Adapters (continued)

 

 

 

 

 

 

 

 

Facility Interface

Service Order

 

Model No.

 

Code

Code

Jack Type

 

 

 

 

WAI-T1C-4RJ48

04DU9-BN

6.0N

 

 

 

 

WAI-T1C-4RJ48

04DU9-DN

6.0N

 

 

 

 

WAI-T1C-4RJ48

04DU9-1KN

6.0N

 

 

 

 

WAI-T1C-4RJ48

04DU9-1SN

6.0N

 

 

 

 

WAI-T1C-4RJ48

04DU9-1ZN

6.0N

 

 

 

 

 

CS-03Certification

The T1 IMA interface module is CS-03certified. SeeTable 4 forCS-03approval details for the equipment. Observe the following general information and safety precautions:

The industry Canada label identifies CS-03certified equipment. This certification means that the equipment meets certain telecommunications network protection, operation, and safety requirements as described in the appropriate terminal equipment requirements document(s). The department does not guarantee the equipment will operate to the user's satisfaction.

Before installing the equipment, check that you have permission to connect it to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or any equipment malfunctions, may cause the telecommunications company to request that the user disconnect the equipment.

Ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Warning Do not attempt to make such connections yourself. Contact the appropriate electric inspection authority or electrician as appropriate.

Table 4

CS-03Approval

 

 

 

 

 

Model Number

Approval Number

Date

 

 

 

C85MS-8T1-IMA

2461 9805 A

March 31, 1999

 

 

 

 

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Regulatory Standards Compliance

JATE

The T1 IMA interface module meets the requirements of the Japan Approvals Institute for Telecommunications Equipment (JATE). Table 5 provides the JATE approval details for modules.

Table 5

JATE Approval

 

 

 

 

 

Applicant Name

Model Number

Approval Number

 

 

 

Nihon Cisco Systems

C85MS-8T1-IMA

D99-0386-JP

 

 

 

 

European Community, Switzerland, Norway, Iceland and Liechtenstein

Declaration of Conformity with Regard to the Directives 73/23/EEC and 89/336/EEC as amended by Directive 93/68/EEC

Deutsch: Dieses Gerät entspricht den wesentlichen Anforderungen und weiteren Bestimmungen der Richtlinien 73/23/EWG und 89/336/EWG mit der Ergänzung durch Richtlinie 93/68/EWG.

Dansk: Dette udstyr er i overensstemmelse med de ufravigelige hensyn og andre bestemmelser i direktiv 73/23/EEC og 89/336/EEC som ændred i direktiv 93/68/EEC.

English: This equipment is in compliance with the essential requirements and other provisions of Directives 73/23/EEC and 89/336/EEC as amended by Directive 93/68/EEC.

Español: Este equipo cumple con los requisitos esenciales y otras disposiciones de las Directrices 73/23/EEC y 89/336/EEC de acuerdo a las modificaciones de la Directriz 93/68/EEC.

Français: Cet appareil remplit les principales conditions requises et autres dispositions des Directives 73/23/EEC et 89/336/EEC, modifiées par la Directive 93/68/EEC.

Íslenska: essir búna ur samr mist lögbo num kröfum og ö rum ákvæ um tilskipana 73/23/EBE og 89/336/EBE, me breytingum skv. tilskipun 93/68/EBE.

Italiano: Questa apparecchiatura è conforme ai requisiti essenziali e altre disposizioni delle Direttive 73/23/EEC e 89/336/EEC modificate con la Direttiva 93/68/EEC.

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Regulatory Standards Compliance

Nederlands: Deze apparatuur voldoet aan de belangrijkste eisen en andere voorzieningen van richtlijnen 73/23/EEC en 89/336/EEC zoals gewijzigd door richtlijn 93/68/EEC.

Norsk: Dette utstyret samsvarer med de vesentligste kravene og andre regler i direktivene 73/23/EEC og 89/336/EEC samt i tilleggsdirektiv 93/68/EEC.

Português: Este equipamento satisfaz os requisitos essenciais e outras provisões das Directivas 73/23/EEC e 89/336/EEC, conforme amendados pela Directiva 93/68/EEC.

Suomalainen: Tämä laite on direktiivien 73/23/ETY ja 89/336/ETY (kuten muutettu direktiivissä 93/68/ETY) keskeisten vaatimusten ja määräysten mukainen.

Svenska: Denna utrustning uppfyller de väsentliga kraven och andra villkor i direktiven 73/23/EEC och 89/336/EEC enligt ändringarna i direktiv 93/68/EEC.

Romania: Prin prezenta, noi Cisco Systems România SRL, declarãm pe propria rãspundere cã produsul Catalyst 8500 Series/LightStream 1010, îndeplineste principalele cerin e de conformitate cu Directiva Europeanã 89/336/EEC, 73/23/EEC.

EMC Environmental Conditions in the European Union

This equipment is intended to operate under the following environmental conditions with respect to EMC:

A separate defined location under the user’s control.

Earthing and bonding shall meet the requirements of ETS 300 253 or CCITT K27.

Where applicable, AC power distribution shall be one of the following types: TN-SandTN-Cas defined in IEC364-3.

In addition, if equipment is operated in a domestic environment, interference may occur.

FCC Class A warning

Warning Modifying the equipment without Cisco's authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense.

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Regulatory Standards Compliance

Canada Class A Warning

Warning This Class A digital apparatus complies with CanadianICES-003.

Cet appareil numè rique de la classe A est conforme á la normeNMB-003du Canada.

CISPR 22 Class A Warning

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Japan VCCI Class A Warning

Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Taiwan (BSMI) Class A Warning

Warning This is a Class A information product. It may cause radio frequency interference in residential environments. Under such circumstances, the user may be requested to take appropriate countermeasures.

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Regulatory Standards Compliance

Class A Notice for Hungary

Warning

This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used.

Korean Class A Warning

Warning This is a Class A Device and is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with aresidential-usetype.

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Translated Safety Warnings

Translated Safety Warnings

This section includes translations in multiple languages of the warnings that may appear in the Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switch product documents.

Warning Definition

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vousavec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,référez-vousau numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

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Translated Safety Warnings

Warnung WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-secom as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

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Varning! VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

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Backplane Voltage

Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

Waarschuwing Er is gevaarlijke spanning of energie aanwezig op de achterplaat wanneer het systeem bediend wordt. Wees voorzichtig bij het onderhoud.

Varoitus Kun laite on toiminnassa, taustalevyyn muodostuu vaarallista jännitettä. Ole varovainen huoltaessasi laitetta.

Attention Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier. Prendre des précautions lors de la maintenance.

Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf. Vorsicht bei der Wartung.

Avvertenza Quando il sistema è in funzione, il pannello posteriore è sotto tensione pericolosa. Prestare attenzione quando si lavora sul sistema.

Advarsel Farlig spenning er til stede på bakpanelet når systemet kjøres. Utvis forsiktighet under service.

Aviso Há presença de voltagem perigosa ou de energia na placa traseira quando o sistema está em operação. Tenha cuidado ao fazer a manutenção.

¡Advertencia! Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado cuando lo revise.

Varning! Farlig spänning föreligger på bakplattan när systemet körs. Var försiktig vid service.

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Ground Conductor

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Waarschuwing Deze apparatuur dient geaard te zijn. De aardingsleiding mag nooit buiten werking worden gesteld en de apparatuur mag nooit bediend worden zonder dat er een op de juiste wijze geïnstalleerde aardingsleiding aanwezig is. Neem contact op met de bevoegde instantie voor elektrische inspecties of met een elektricien als u er niet zeker van bent dat er voor passende aarding gezorgd is.

Varoitus Laitteiden on oltava maadoitettuja. Älä koskaan ohita maajohdinta tai käytä laitteita ilman oikein asennettua maajohdinta. Ota yhteys sähkötarkastusviranomaiseen tai sähköasentajaan, jos olet epävarma maadoituksen sopivuudesta.

Attention Cet équipement doit être mis à la masse. Ne jamais rendre inopérant le conducteur de masse ni utiliser l'équipement sans un conducteur de masse adéquatement installé. En cas de doute sur la mise à la masse appropriée disponible, s'adresser à l'organisme responsable de la sécurité électrique ou à un électricien.

Warnung Dieses Gerät muss geerdet sein. Auf keinen Fall den Erdungsleiter unwirksam machen oder das Gerät ohne einen sachgerecht installierten Erdungsleiter verwenden. Wenn Sie sich nicht sicher sind, ob eine sachgerechte Erdung vorhanden ist, wenden Sie sich an die zuständige Inspektionsbehörde oder einen Elektriker.

Avvertenza Questa apparecchiatura deve essere dotata di messa a terra. Non escludere mai il conduttore di protezione né usare l'apparecchiatura in assenza di un conduttore di protezione installato in modo corretto. Se non si è certi della disponibilità di un adeguato collegamento di messa a terra, richiedere un controllo elettrico presso le autorità competenti o rivolgersi a un elettricista.

Advarsel Dette utstyret må jordes. Omgå aldri jordingslederen og bruk aldri utstyret uten riktig montert jordingsleder. Ta kontakt med fagfolk innen elektrisk inspeksjon eller med en elektriker hvis du er usikker på om det finnes velegnet jordning.

Aviso Este equipamento deve ser aterrado. Nunca anule o fio terra nem opere o equipamento sem um aterramento adequadamente instalado. Em caso de dúvida com relação ao sistema de aterramento disponível, entre em contato com os serviços locais de inspeção elétrica ou um eletricista qualificado.

¡Advertencia! Este equipo debe estar conectado a tierra. No inhabilite el conductor de tierra ni haga funcionar el equipo si no hay un conductor de tierra instalado correctamente. Póngase en contacto con la autoridad correspondiente de inspección eléctrica o con un electricista si no está seguro de que haya una conexión a tierra adecuada.

Varning! Denna utrustning måste jordas. Koppla aldrig från jordledningen och använd aldrig utrustningen utan en på lämpligt sätt installerad jordledning. Om det föreligger osäkerhet huruvida lämplig jordning finns skall elektrisk besiktningsauktoritet eller elektriker kontaktas.

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Restricted Area Warning

Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

Waarschuwing Dit toestel is bedoeld voor installatie op plaatsen met beperkte toegang. Een plaats met beperkte toegang is een plaats waar toegang slechts door servicepersoneel verkregen kan worden door middel van een speciaal instrument, een slot en sleutel, of een ander veiligheidsmiddel, en welke beheerd wordt door de overheidsinstantie die verantwoordelijk is voor de locatie.

Varoitus Tämä laite on tarkoitettu asennettavaksi paikkaan, johon pääsy on rajoitettua. Paikka, johon pääsy on rajoitettua, tarkoittaa paikkaa, johon vain huoltohenkilöstö pääsee jonkin erikoistyökalun, lukkoon sopivan avaimen tai jonkin muun turvalaitteen avulla ja joka on paikasta vastuussa olevien toimivaltaisten henkilöiden valvoma.

Attention Cet appareil est à installer dans des zones d’accès réservé. Ces dernières sont des zones auxquelles seul le personnel de service peut accéder en utilisant un outil spécial, un mécanisme de verrouillage et une clé, ou tout autre moyen de sécurité. L’accès aux zones de sécurité est sous le contrôle de l’autorité responsable de l’emplacement.

Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Ein Bereich mit beschränktem Zutritt ist ein Bereich, zu dem nur Wartungspersonal mit einem Spezialwerkzeugs, Schloß und Schlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der von dem für die Anlage zuständigen Gremium kontrolliert wird.

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Avvertenza Questa unità deve essere installata in un'area ad accesso limitato. Un'area ad accesso limitato è un'area accessibile solo a personale di assistenza tramite un'attrezzo speciale, lucchetto, o altri dispositivi di sicurezza, ed è controllata dall'autorità responsabile della zona.

Advarsel Denne enheten er laget for installasjon i områder med begrenset adgang. Et område med begrenset adgang gir kun adgang til servicepersonale som bruker et spesielt verktøy, lås og nøkkel, eller en annen sikkerhetsanordning, og det kontrolleres av den autoriteten som er ansvarlig for området.

Aviso Esta unidade foi concebida para instalação em áreas de acesso restrito. Uma área de acesso restrito é uma área à qual apenas tem acesso o pessoal de serviço autorizado, que possua uma ferramenta, chave e fechadura especial, ou qualquer outra forma de segurança. Esta área é controlada pela autoridade responsável pelo local.

¡Advertencia! Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido. Área de acceso restringido significa un área a la que solamente tiene acceso el personal de servicio mediante la utilización de una herramienta especial, cerradura con llave, o algún otro medio de seguridad, y que está bajo el control de la autoridad responsable del local.

Varning! Denna enhet är avsedd för installation i områden med begränsat tillträde. Ett område med begränsat tillträde får endast tillträdas av servicepersonal med ett speciellt verktyg, lås och nyckel, eller annan säkerhetsanordning, och kontrolleras av den auktoritet som ansvarar för området.

Qualified Personnel Warning

Warning Only trained and qualified personnel should be allowed to install or replace this equipment.

Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden.

Varoitus Ainoastaan koulutettu ja pätevä henkilökunta saa asentaa tai vaihtaa tämän laitteen.

Avertissement Tout installation ou remplacement de l'appareil doit être réalisé par du personnel qualifié et compétent.

Achtung Gerät nur von geschultem, qualifiziertem Personal installieren oder auswechseln lassen.

Avvertenza Solo personale addestrato e qualificato deve essere autorizzato ad installare o sostituire questo apparecchio.

Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette utstyret.

Aviso Este equipamento deverá ser instalado ou substituído apenas por pessoal devidamente treinado e qualificado.

¡Atención! Estos equipos deben ser instalados y reemplazados exclusivamente por personal técnico adecuadamente preparado y capacitado.

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Varning Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal.

Warning Definition

Warning This warning symbol meansdanger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to theRegulatory Compliance and Safety Information document that accompanied this device.

Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het documentRegulatory Compliance and Safety Information

(Informatie over naleving van veiligheidsen andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevastaRegulatory Compliance and Safety Information

-kirjasesta(määräysten noudattaminen ja tietoa turvallisuudesta).

Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques etfamiliarisez-vousavec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d’avertissements figurant dans cette publication, consultez le documentRegulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

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Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im DokumentRegulatory Compliance and Safety Information

(Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documentoRegulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentetRegulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso Este símbolo de aviso indica perigo.Encontra-senuma situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento,familiarize-secom os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documentoRegulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia! Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento tituladoRegulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentetRegulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.

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Disconnect Device Warning

Warning A readily accessibletwo-poleddisconnect device must be incorporated in the fixed wiring.

Waarschuwing Er moet een gemakkelijk toegankelijke, tweepolige stroomverbreker opgenomen zijn in de vaste bedrading.

Varoitus Kiinteään johdotukseen on liitettävä kaksinapainen kytkinlaite, johon on helppo päästä käsiksi.

Attention Un disjoncteur bipolaire facile d’accès doit être intégré dans le câblage fixe.

Warnung Die feste Verdrahtung muß eine leicht zugängliche, zweipolige Trennvorrichtung enthalten.

Avvertenza Nei cablaggi fissi va incorporato un sezionatore a due poli facilmente accessibile.

Advarsel En lett tilgjengelig, topolet frakoblingsenhet må være innebygd i det faste ledningsnettet.

Aviso Deveráincorporar-seum dispositivo de desconexão de dois pólos de acesso fácil, na instalação eléctrica fixa.

¡Advertencia! El cableado fijo debe incorporar un dispositivo de desconexión de dos polos y de acceso fácil.

Varning! En lättillgänglig tvåpolig frånkopplingsenhet måste ingå i den fasta kopplingen.

Laser Radiation Warning

Warning Because invisible laser radiation may be emitted from the aperture of theOC-3typeNI-2optical interface port when no cable is connected, avoid exposure to laser radiation and do not stare into an open aperture.

Waarschuwing Omdat er onzichtbare laserstraling uit de opening van deOC-3typeNI-2optischeinterface-poortgeëmitteerd kan worden wanneer er geen kabel aangesloten is, dient men om blootstelling aan laserstraling te vermijden niet in de open openingen te kijken.

Varoitus KunOC-3-tyyppiseenoptiseenNI-2-porttiinei ole kytketty kaapelia, portin aukosta voi vuotaa näkymätöntä lasersäteilyä. Älä katso avoimeen aukkoon, jotta et altistu lasersäteilylle.

Attention Etant donné qu'un rayonnement laser invisible peut être émis par l'ouverture du port d'interface optiqueOC-3typeNI-2quand aucun câble n'est connecté, ne pas regarder dans les ouvertures béantes afin d'éviter tout risque d'exposition au rayonnement laser.

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Related Documentation

Warnung Aus der Öffnung des optischenOC-3TypNI-2Schnittstellenanschlusses kann unsichtbare Laserstrahlung austreten, wenn kein Kabel angeschlossen ist. Kontakt mit Laserstrahlung vermeiden und nicht in offene Öffnungen blicken.

Avvertenza Poiché quando nessun cavo è collegato alla porta dell'interfaccia otticaNI-2,del tipoOC-3,da quest'ultima potrebbe essere emessa radiazione laser invisibile, evitare l'esposizione a tale radiazione e non fissare con gli occhi porte a cui non siano collegati cavi.

Advarsel Usynlige laserstråler kan sendes ut fra åpningen til den optiskeOC-3typeNI-2grensesnittporten når ingen kabel er tilkoblet. Unngå utsettelse for laserstråling og se ikke inn i åpninger som ikke er tildekket.

Aviso Evite uma exposição à radiação laser e não olhe através de aberturas expostas, porque poderá ocorrer emissão de radiação laser invisível a partir da abertura da porta de interface ópticaOC-3tipoNI-2,quando não estiver qualquer cabo conectado.

¡Advertencia! Cuando no esté conectado ningún cable, pueden emitirse radiaciones láser invisibles por el orificio del puerto de interfaz ópticaNI-2de tipoOC-3.Evitar la exposición a radiaciones láser y no mirar fijamente los orificios abiertos.

Varning! Osynliga laserstrålar kan sändas ut från öppningen i denOC-3typNI-2optiska gränssnittsporten när ingen kabel är ansluten. Undvik exponering för laserstrålning och titta inte in i ej täckta öppningar.

Related Documentation

The following sections describe the documentation available for the Catalyst 8510 and the LightStream 1010 ATM switch. Typically, these documents consist of hardware installation guides, software installation guides, Cisco IOS configuration and command references, system error messages, and feature modules, which are updates to the Cisco IOS documentation. Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online only.

The most up-to-datedocumentation can be found on the Web through Cisco.com and the DocumentationCD-ROM.These electronic documents might contain updates and modifications made after thehard-copydocuments were printed.

Table 6 lists hardware documentation you should reference before installing, cabling, or troubleshooting the Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switches.

Table 6

Catalyst 8500 and LightStream 1010 Hardware Related Documentation

 

 

 

 

 

 

 

 

 

Document Title

Description

Order Number1

 

 

Hardware Installation Guides:

Provides information specific to installing and cabling the

 

 

 

 

Catalyst 8540 Chassis Installation

Catalyst 8500 series and LightStream 1010 ATM switch

DOC-786134=

 

chassis.

 

 

 

 

Guide

 

 

 

 

 

 

 

 

 

 

 

Hardware Installation Guide

 

DOC-785547=

 

 

 

 

 

 

ATM and Layer 3 Module Installation Guide

Provides information about the hardware interface

DOC-781089=

 

 

 

 

modules that can be installed in the ATM and Layer 3

 

 

 

 

 

 

 

systems.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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26

 

 

 

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Obtaining Documentation

1.You can order printed versions of documents with DOC numbers. Documents with OL numbers are available online only, but they can be printed from PDF.

This document should be used in conjunction with the documents listed in the following sections:

Platform Documents, page 27

Software Documents, page 27

Platform Documents

The following is a list of the platform-specificdocumentation available for the Catalyst 8510 and the LightStream 1010 ATM switch:

Quick Reference Catalyst 8510 and LightStream 1010 Hardware Information

ATM and Layer 3 Module Installation Guide

Software Documents

The following is a list of the software documentation available for the Catalyst 8510 and the

LightStream 1010 ATM switch:

ATM and Layer 3 Switch Router Command Reference

ATM and Layer 3 Quick Software Configuration Guide

ATM Switch Router Configuration Guide

Layer 3 Switching Software and Feature Configuration Guide

Troubleshooting Guide

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

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Obtaining Technical Assistance

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROMpackage, which may have shipped with your product. The DocumentationCD-ROMis updated regularly and may be more current than printed documentation. TheCD-ROMpackage is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM(product number

DOC-CONDOCCD=)through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html

All users can order annual or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208or, elsewhere in North America, by calling 800553-NETS(6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mailtobug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour,award-winningtechnical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

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Obtaining Technical Assistance

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific:+61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Yournetwork is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operationof an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commitfull-timeresources during normal business hours to resolve the situation.

Priority 3 (P3)—Operationalperformance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—Yourequire information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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Obtaining Additional Publications and Information

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access theCisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depthonline resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Ciscooffersworld-classnetworking training. Current offerings in network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar,Packet, PIX,Post-Routing,Pre-Routing,RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)

Copyright © 2003 Cisco Systems, Inc. All rights reserved.

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