Cisco Systems DPC3208 User Manual

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Cisco Model DPC3208 and EPC3208

8x4 DOCSIS 3.0 Cable Modem

User Guide

Please Read

Important

Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.

Notices

Trademark Acknowledgments

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. EuroDOCSIS, EuroPacketCable, and PacketCable are trademarks of Cable Television Laboratories, Inc. TheWi-FiProtected Setup mark is a mark of theWi-FiAlliance.Wi-FiProtected Setup is a trademark of theWi-FiAlliance.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1009R)

Publication Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this publication. We reserve the right to change this publication at any time without notice. This document is not to be construed as conferring by implication, estoppel, or otherwise any license or right under any copyright or patent, whether or not the use of any information in this document employs an invention claimed in any existing or later issued patent.

Disclaimer

The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.

Software and Firmware Use

The software described in this document is protected by copyright law and furnished to you under a license agreement. You may only use or copy this software in accordance with the terms of your license agreement.

The firmware in this equipment is protected by copyright law. You may only use the firmware in the equipment in which it is provided. Any reproduction or distribution of this firmware, or any portion of it, without our express written consent is prohibited.

Copyright

© 2011 Cisco and/or its affiliates. All rights reserved. Printed in the United States of

America.

Information in this publication is subject to change without notice. No part of this publication may be reproduced or transmitted in any form, by photocopy, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mechanical, for any purpose, without the express permission of Cisco Systems, Inc.

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

Mitteilung für CATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

Contents

 

IMPORTANT SAFETY INSTRUCTIONS

v

United States FCC Compliance

x

CE Compliance

xiv

About This Guide

xviii

Chapter 1 Introducing the DOCSIS Cable Modem

1

Introduction ..............................................................................................................................

2

What's In the Carton? ..............................................................................................................

4

Front Panel Description ..........................................................................................................

5

Back Panel Description............................................................................................................

7

Chapter 2 Installing the DOCSIS Cable Modem

9

Installation Preparations.......................................................................................................

10

Install the Cable Modem.......................................................................................................

18

Chapter 3 Operation of Front Panel Indicators

21

Initial Power Up, Calibration, and Registration (AC Power applied)............................

22

Normal Operations (AC Power Applied) ..........................................................................

24

Special Conditions .................................................................................................................

25

Chapter 4 Maintaining the Battery

27

Location of the Battery ..........................................................................................................

28

Battery Maintenance..............................................................................................................

29

Chapter 5 Troubleshooting the DOCSIS Cable Modem

31

Frequently Asked Questions ................................................................................................

32

Common Troubleshooting Issues........................................................................................

37

Tips for Improved Performance ..........................................................................................

39

4027620 Rev A

iii

Contents

Chapter 6 Customer Information

41

Customer Support..................................................................................................................

42

Index

45

iv

4027620 Rev A