Cisco Systems D14595.03 User Manual

Size:
1.09 Mb
Download

Cisco TelePresence

Content Server S4.1

Online help (printable format)

D14595.03

December 2010

Contents

 

Logging in to the web interface ......................................................................................

6

Supported browsers, plugins & platforms......................................................................

7

Supported browsers ..........................................................................................................................

7

Recommended player versions..........................................................................................................

7

Editing user preferences.................................................................................................

8

Understanding the conference lists..............................................................................

10

Live conferences list ........................................................................................................................

10

Pending queue ................................................................................................................................

10

Recorded conferences list ...............................................................................................................

10

Common features ............................................................................................................................

11

Watching a conference in the Content Server web interface .......................................

13

Watching a conference ....................................................................................................................

13

Using the Content Viewer .........................................................................................................

13

Using the Content Viewer with Silverlight ..................................................................................

15

Watching a conference on your computer ...................................................................

16

Watching a conference on a portable device (iPod or Zune) .......................................

17

Sending a link so others can watch a conference........................................................

17

Calling out to record .....................................................................................................

18

Using TMS to schedule conferences to be recorded on the Content Server ...............

22

Editing conferences - overview ....................................................................................

23

Editing conference information & permissions............................................................

24

Managing conference outputs......................................................................................

27

Indexing, cropping & concatenating conferences in the Content Editor .....................

33

The Content Editor window..............................................................................................................

33

Indexing a conference...............................................................................................................

34

Cropping a conference..............................................................................................................

34

Removing a section in the middle of a conference.....................................................................

34

Concatenating conferences ......................................................................................................

35

Understanding recording configurations .....................................................................

36

Storing recordings........................................................................................................

38

Changing the storage location to use Network Attached Storage......................................................

38

To change the media storage location from the default E: drive to a NAS..................................

38

Changing the storage location back to the default storage location...................................................

40

Changing the storage location from one NAS location to another .....................................................

40

Cisco TelePresence Content Server 4.1 printable online

Page 2 of 121

Displaying the Categories list.......................................................................................

41

Adding & editing Categories.........................................................................................

42

Displaying the Recording alias list ...............................................................................

43

Adding & editing Recording aliases .............................................................................

45

Displaying the Template list .........................................................................................

51

Adding & editing Templates .........................................................................................

52

Displaying the Media server configurations list ...........................................................

57

Adding & editing Media server configurations.............................................................

58

Media server configuration: Windows Media Streaming Server ........................................................

58

Media server configuration: QuickTime or Darwin Streaming Server ................................................

62

Media server configuration: Wowza Media Server for Flash .............................................................

65

Media server configuration: Real Media Streaming Server ...............................................................

68

Media server configuration: Podcast Producer Server ......................................................................

70

Media server configuration: iTunes U Server....................................................................................

71

Displaying the Call configurations list..........................................................................

72

Adding and editing Call configurations........................................................................

73

Understanding groups & users.....................................................................................

75

Access to view conferences.............................................................................................................

75

Group & user roles ..........................................................................................................................

75

Who can view or edit a conference ...........................................................................................

76

Group & user accounts and adding groups & users to the Content Server........................................

76

Active Directory but your Content Server is not on a domain, or is on a different domain from that

containing your groups and users .............................................................................................

76

Active Directory and your Content Server is in the same domain as your groups and users.......

77

You do not use Active Directory ................................................................................................

77

Displaying the Groups & users list...............................................................................

79

Adding & updating groups and users...........................................................................

80

Displaying the server overview.....................................................................................

82

Configuring site settings ..............................................................................................

85

Displaying gatekeeper registrations.............................................................................

93

Displaying SIP registrations .........................................................................................

94

Exporting and importing conferences..........................................................................

95

Exporting and downloading a conference.........................................................................................

95

Importing a conference ....................................................................................................................

96

Displaying the cluster overview....................................................................................

97

Cisco TelePresence Content Server 4.1 printable online

Page 3 of 121

Working with the logs...................................................................................................

98

Content Engine logs ........................................................................................................................

98

Transcode Engine logs....................................................................................................................

98

Helper logs ......................................................................................................................................

98

Content Library logs ........................................................................................................................

98

Backing up and restoring the Content Server............................................................

100

Backing up ....................................................................................................................................

100

Before backing up...................................................................................................................

100

Making an ad hoc backup.......................................................................................................

100

Configuring a scheduled backup .............................................................................................

101

Restoring from a backup................................................................................................................

102

Shutting down and restarting the Content Server......................................................

103

LCD panel operations....................................................................................................................

103

Restarting the Content Server using the LCD panel ................................................................

103

Shutting down the Content Server using the LCD panel ..........................................................

103

LCD status display and button functions ........................................................................................

103

Terminal emulator program operations...........................................................................................

104

Restarting the Content Server using a PC connected to the serial port....................................

104

Shutting down the Content Server using a PC connected to the serial port..............................

105

Terminal emulator session keys.....................................................................................................

105

Upgrading the Content Server....................................................................................

106

Downloading Content Server software releases .............................................................................

106

Upgrading the Content Server software .........................................................................................

106

Applying security updates..........................................................................................

107

Using the web interface for Windows Server administration .....................................

108

Using Windows Remote Desktop Connection............................................................

109

Using Remote Desktop..................................................................................................................

109

Using Remote Desktop via the Content Server web interface.........................................................

109

Setting the system date & time...................................................................................

110

Port information ..........................................................................................................

111

Ports used by the Content Server ..................................................................................................

111

Ports for streaming from the Content Server ..................................................................................

112

Ports for streaming from external streaming servers ......................................................................

112

Changing the local administrator account password.................................................

114

Changing the local administrator account password.......................................................................

114

Restoring to Content Server defaults .........................................................................

115

Restoring the default settings.........................................................................................................

115

LCD status display and button functions ........................................................................................

115

Restoring default settings using a PC connected to the Content Server serial port .........................

116

Terminal emulator session keys.....................................................................................................

117

Cisco TelePresence Content Server 4.1 printable online

Page 4 of 121

License, copyright and trademark information ..........................................................

118

Cisco TelePresence Content Server 4.1 printable online

Page 5 of 121

Logging in to the web interface

Logging in to the web interface

What you see when the Cisco TelePresence Content Server web interface opens depends on whether guest access is enabled:

If guest access is enabled, you see the list of recorded conferences that guest users have permission to see. As the guest user you can play some or all of these conferences.

If guest access is not enabled, you are prompted to log in (also called authenticating). After you have logged in, the list of recorded conferences is displayed.

To do more than watch conferences you need to log in, and what you can then do depends on your role. The local administrator and other users who are also site managers have full privileges. For more about roles, seeUnderstanding users and groups.

To log in:

1.Using a web browser, enter the host name or IP address of the Content Server.

2.Click Log in in the top right of the window.

3.Enter your user name and password. Contact your local site manager for more information.

The Recorded conferences list opens and the appropriate menus for yourrole are displayed at the top of the page.

Cisco TelePresence Content Server 4.1 printable online

Page 6 of 121

Supported browsers, plugins & platforms

Supported browsers, plugins & platforms

Cisco recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully.

Supported browsers

Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser.

The Conference play properties check determines the conference formats that you can watch on your

computer and displays this information in your Preferences. If you have installed/uninstalled a plugin, but the Content Server has not been automatically updated, go toPreferences and clickRecheck properties.

 

 

 

 

 

MPEG-4

 

 

MPEG-

 

Real

OS

 

Browser

Windows Media

for

4 for

 

 

 

 

 

Media

 

 

 

 

 

QuickTime

 

 

Flash

 

 

 

 

 

 

 

 

 

 

Mac

Mozilla Firefox 2 and higher

Yes (Silverlight) 2.0 or

 

Yes

 

 

Yes

 

No

v10.5 or

 

higher*

 

 

 

 

 

 

 

higher

 

 

 

 

 

 

 

 

 

Safari 2 and higher

Yes (Silverlight) 2.0 or

 

Yes

 

 

Yes

 

No

 

 

 

 

 

 

 

 

 

higher*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows

Mozilla Firefox 2 and higher

Yes**

 

Yes

 

 

Yes

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Internet Explorer 6 and

Yes

 

Yes

 

 

Yes

 

Yes

 

 

higher

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* (i) Microsoft Silverlight plugin for MacOS is available as a free download at the time of publishing from http://silverlight.net/

(ii) The Content Editor is not available on Apple Macintosh computers using Silverlight for conferences in Windows Media format.

** The following Microsoft Windows Media Player is required to display movies in Windows Media ® WMV format in Mozilla Firefox, and is available as a free download at the time of publishing from http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx

Recommended player versions

Content type

Recommended player

 

 

Windows Media Windows: Windows Media Player 9.x or higher

 

Mac OS 10.5 or higher: Silverlight 2.0 or higher

 

 

MPEG-4for

QuickTime 7.x

QuickTime

 

MPEG-4for

Flash Player 10

Flash

 

Real Media

RealPlayer™ 10.x

Cisco TelePresence Content Server 4.1 printable online

Page 7 of 121

Editing user preferences

Editing user preferences

After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role. Go toPreferences in the top right of the window.

To update your preferences, edit the fields using the table below and clickSave.

Note that the Conference play properties are available whether you have logged in or not, so that all users, including guests, can find out the speed of their internet connection and available players for playing conferences.

Field

Field description

Usage tips

 

Details

 

 

 

 

 

 

 

User name

The name of the user that you are logged

This cannot be changed.

 

 

in as.

 

 

 

 

 

 

Role

Whether the user has site manager,

This cannot be changed. To understand

 

 

creator or viewer privileges.

more about roles, see Understanding

 

 

 

groups & users.

 

 

 

 

Display name

The name of the user as displayed in the

 

 

 

 

bottom left of the window.

 

 

 

 

 

 

Preferences

 

 

 

 

 

 

 

Conferences

The number of conferences displayed per

The default is 20, but you can select 5,

per page

page in the View conferences pages.

10 or 20.

 

 

 

 

Conference

The conference Category displayed in the

See Displaying the Categories list for

Category on

View conferences pages when you log

more information.

login

in.

 

 

 

 

 

 

Recording

If you are a creator, select the number of

The default is 20, but you can select 5,

aliases per

Recording aliases displayed per page.

10, 20, 50 or 100.

page

 

 

 

Management

lf you are a site manager, select the

The default is 20, but you can select 5,

items per

number of Recording aliases, groups &

10, 20, 50 or 100.

page

users, Templates, Media server

 

 

 

 

configurations, Call configurations and

 

 

 

 

Categories displayed per page.

 

 

 

 

 

 

Conference play properties

 

 

 

 

 

 

Automatically

If you are logged in, you can select this

When you are updating your

determine

check box to have the Content Server

preferences:

internet

automatically calculate your internet

• If you are logged in, to manually

speed/ Speed

connection speed the first time you log in

choose your speed, deselect the

 

 

using a browser/computer combination or

 

 

check box and choose a speed

 

 

after re-checkingyour conference play

 

 

from the drop-downlist.

 

 

properties. It is selected by default.

 

 

Conferences with a bit rate greater

 

 

Automatically determine internet speed

 

 

than that automatically detected or

 

 

is always enabled for guests

manually selected have an

 

 

(unauthenticated users).

 

 

exclamation mark next to them in

 

 

 

the Conference list. These

 

 

 

conferences can be played but

 

 

 

you may experience playback

 

 

 

issues.

 

 

 

• To re-determinethe speed of your

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 8 of 121

Editing user preferences

Field

Field description

Usage tips

 

 

 

 

 

 

 

internet connection, select the

 

 

 

check box if necessary and click

 

 

 

Recheck properties.

 

 

 

 

Available

Whether Windows Media, QuickTime,

 

means that conferences using that

players

Flash and Real Media players are

 

 

available on your computer, and therefore

format cannot be viewed in your

 

whether you can view these conference

browser.

 

formats in the Content Viewer.

If you see 'player is not installed on your

 

 

computer', install the plugin and click

 

 

Recheck properties. If the red

 

 

exclamation mark is still displayed, then

 

 

see the Frequently asked questions or

 

 

Troubleshooter.

 

 

If you see 'player is installed on your

 

 

computer but cannot be used in this

 

 

web browser', see Supported browsers,

 

 

plugins & platforms.

 

 

If a

shows but you are having

 

 

problems playing conferences, see the

 

 

Frequently asked questions or

 

 

Troubleshooter.

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 9 of 121

Understanding the conference lists

Understanding the conference lists

Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role. Which conferences you see in the lists

depends on the permissions set on the conference. (Permissions determine who can view or edit the conference.) To display the Conference lists, go to View Conferences.

Live conferences list

This list shows calls that are currently being recorded. When the call completes, the resulting conference is transferred to the Recorded list. If there are outputs to transcode, the conference also appears in the Pending queue. This page refreshes automatically every 10 seconds.

Role

What you see

 

 

Guest (not logged

All live conferences that guests have permission to view are listed.

in)

 

Viewer

All live conferences that you have permission to view or edit are listed.

 

 

Creator

All live conferences that you have permission to view or edit are listed.

 

 

Site manager

All live conferences are listed. Site managers can edit all live conferences.

 

 

Pending queue

The Pending queue shows conferences for which the Content Server is currently processing (transcoding) the outputs. The number and types of output depend on the Recording alias used for the conference, or what outputs have been selected in theManage Outputs page. (Also seeUnderstanding recording configurations.) This page refreshes automatically every 10 seconds.

Role

What you see

 

 

Guest (not logged

All live conferences that guests have permission to view are listed.

in)

 

Viewer

All live conferences that you have permission to view or edit are listed.

 

 

Creator

All live conferences that you have permission to view or edit are listed.

 

 

Site manager

All live conferences are listed. Site managers can edit all live conferences.

 

 

Recorded conferences list

The Recorded conferences list shows conferences for which the call has completed. If the Content Server is still processing (transcoding) the outputs for a conference, then the conference is listed even

though it cannot be watched or downloaded, and the icon is displayed beside it. When processing is complete, the appropriate links are displayed - see below. This page does not refresh automatically.

Role

What you see

 

 

 

 

Guest (not

All recorded conferences that guests have permission to view are listed, both while

logged in)

they are being processed and after they have been processed.

 

Viewer

All conferences that you have permission to view or edit are listed, both while they

 

 

are being processed and after they have been processed.

 

 

 

Creator

All recorded conferences that you have permission to view or edit are listed, both

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 10 of 121

 

 

Understanding the conference lists

 

 

 

 

 

 

Role

What you see

 

 

 

 

 

 

 

while they are being processed and after they have been processed.

 

 

 

 

 

 

Site manager

All recorded conferences are listed. Site managers can edit all recorded

 

 

 

conferences.

 

 

 

 

 

Common features

These pages have a number of common features:

Category:

Select a Category from thedrop-downlist to only see conferences belonging to that Category. SelectingAll displays all the conferences that you have access to. The number of conferences that you can view in each Category is displayed in brackets after the name in thedrop-downlist.

Search:

Enter a conference name, description, speaker, location or keyword to search for a particular conference. (These are part of the conference information entered from the Recording alias used during the call, and can be edited by the conference editors at any time.)

Sort by (Not available for Pending conferences):

Select a sort to rearrange the conferences in the list. By default, conferences are sorted by date, with the most recent one at the top. (The Pending list shows the order in which conferences will be processed and their outputs produced. Conferences that are currently being processed are highlighted.)

Page: If the number of conferences is such that there is more than one page in the list, the Page links allow you to move between pages.

Show only conferences that I can edit: Displayed for conference editors only. This check box

allows you to display the list showing only conferences that you can edit, rather than including those that you can only play, download and share.

In addition, if the following links are displayed for a conference, you can:

Play/Play options: see Watching a conference in the Content Server web interface. Click Play

to have the Content Viewer choose the best stream for you to view based on your bandwidth. To manually choose a conference size or bit rate to play, choose a link under Play options.

o If these links do not appear, streaming outputs have not been created for the conference.

o If you see aicon beside thePlay button andPlay is disabled, you do not have the appropriate media players installed on your computer to watch the conference. Click on the icon to find out which players you are missing and see yourpreferences for more information. If you see theicon but you can still play the conference, then your

Cisco TelePresence Content Server 4.1 printable online

Page 11 of 121

Understanding the conference lists

bandwidth has been determined to be at a lower rate than the bandwidth of the conference. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see your preferences.

Download: see Watching a conference on your computer and Watching a conference on a portable device (iPod or Zune). The download link only appears if the appropriate download output formats have been produced for a conference.

Share: see Sending a link so others can watch a conference. The Share link only appears for conferences with streaming outputs because the link opens the Content Viewer (see Watching

a conference in the Content Server web interface). The link provided can be copied and pasted in to your email application or you can clickEmail to open a new email in your email application with the link to the conference included. If the conference requires a password for security, a prompt is displayed when the link is used.

Edit: see Editing conferences - overview.

Cisco TelePresence Content Server 4.1 printable online

Page 12 of 121

Watching a conference in the Content Server web interface

Watching a conference in the Content Server web interface

The Content Viewer is opened when you ask to stream/play a conference.

Watching a conference

To stream a conference using the Content Viewer: go to the appropriate View Conferences page and click the thumbnail, the conference name or thePlay button. The conference is displayed at the best quality for your connection, as determined automatically or entered manually inPreferences. The conference indexes are displayed, if there are any. For information about the controls, see the appropriate section below.

The availability of the Content Viewer depends on:

Whether the conference has outputs suitable for streaming. If no outputs are available, the Play button does not appear in the Conference list and the conference thumbnail and title are not links. Conference editors can change a conference's outputs using theManage Outputs page.

The format of the conference outputs (Windows Media, MPEG-4for QuickTime,MPEG-4for Flash or Real Media) and the correct player being installed on your computer. If you are missing the correct players, thePlay button is disabled andappears beside it. Click on the exclamation mark icon to find out which players are missing. For more information about your available players, see yourPreferences.

Your bandwidth (internet speed) and the bandwidth of the conference. If your bandwidth has

been determined to be at a lower rate than the bandwidth of the conference, then appears beside thePlay button. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see yourPreferences.

Notes:

Output formats depend on the Template used for the conference, and can be changed by conference editors in theManage Outputs page. PC users are able to view outputs in the following formats: Windows Media,MPEG-4for QuickTime,MPEG-4for Flash and Real Media. On an Apple Mac, Windows Media is supported with the Silverlight plugin, andMPEG-4for QuickTime andMPEG-4for Flash are also supported. SeeSupported browsers, plugins & platforms to check the supported formats for different browsers and platforms.

The Template allows a maximum of two bit rate/resolution combinations per format so that you can choose the bit rate to watch rather than having the Content Server chose it for you. Click Play options

and choose a conference bit rate to play in the Content Viewer. This may be useful for example if the same conference is watched by users on a fast network and as well as users with only a dial-up

connection.

Using the Content Viewer

If the conference includes a Dual video stream, the editor of the conference can choose how the main and dual video is displayed: as switching (main video steam then the dual video steam when it is activated), joined (main and dual video steams side by side as one stream), two videos (main and dual video steams separately) or picture-in-picture(big dual video steam with the main video steam in a corner). Otherwise, you just see the main video stream.

Cisco TelePresence Content Server 4.1 printable online

Page 13 of 121

Watching a conference in the Content Server web interface

The Content Viewer playing an example conference with only main video:

The Content Viewer playing an example conference with main and dual videos and an index:

The Next layout button changes where the Content Viewer shows the main and dual videos (if a separate dual video is available), and theindex (if a conference editor has added one). This button is not displayed if it is not possible to switch layouts.

The Slide list button displays the still images taken of the dual stream for conferences withAudio-onlyor Small outputs. Clicking on a slide in the list advances the conference to that point in the conference. Clicking the slide list icon again removes the slide list.

Cisco TelePresence Content Server 4.1 printable online

Page 14 of 121

Watching a conference in the Content Server web interface

Note: CheckPort information to make sure that the correct ports for streaming are not blocked; otherwise, the streaming media will fail to load.

Using the Content Viewer with Silverlight

The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them.

If the conference includes a dual video stream, the editor of the conference can choose how the main and dual video is displayed: as switching (main video steam then the dual video steam when it is activated), joined (main and dual video steams side by side as one stream), two videos (main and dual video steams separately) or picture-in-picture(big dual video steam with the main video steam in a corner). Otherwise, you just see the main video stream.

Conference indexes are displayed by clicking on theIndex buttondisplayed to the right of the conference duration. Clicking on an index advances to that point in the conference.

The Slide list icon displays the still images taken of the dual stream for conferences with audioonly or Small outputs. Clicking on a slide advances the conference to that point in the conference. Clicking the Slide list icon again removes the slide list.

Note: Microsoft Silverlight uses port 8080 for streaming from the Content Server. If that port is blocked, streaming media will fail to load. For more information, seePort information.

Cisco TelePresence Content Server 4.1 printable online

Page 15 of 121

Watching a conference on your computer

Watching a conference on your computer

If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet connection. After the conference has been saved on your computer, you can watch it as often as you like.

Site managers can specify that downloadable outputs should be created in the Template used for a

conference before the conference is created. After the conference has been recorded, site managers or conference editors can add outputs by clicking Edit and thenManage Outputs for the conference.

See Managing conference outputs.

Conferences without downloadable outputs do not have the Download link in theView Conferences > Recorded page.

To download the conference:

1.Go to View Conferences > Recorded page and clickDownload for the conference.

2.Select the required format and size of conference.

3.Click Save and browse to the directory in which you want to save the conference. ClickSave.

4.On your computer, go to the directory used in the previous step and double-clickon the conference to watch it.

The conference is displayed in the appropriate viewer for its format; that is, in the program that is the default to play that type of media file on your computer. For example, if QuickTime is set up to always play .mp4 files and you download an MPEG-4for Flash file, then it will play in QuickTime if youdouble-clickon the file.

Cisco TelePresence Content Server 4.1 printable online

Page 16 of 121

Watching a conference on a portable device (iPod or Zune)

Watching a conference on a portable device (iPod or Zune)

If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an intermediary device and then load the conference to the iPod/Zune as you would any other file. After the conference has been loaded on the device, you can watch it as often as you like.

Site managers can specify that downloadable outputs should be created in the Template used for a

conference before the conference is created. After the conference has been recorded, site managers or conference editors can add outputs by clicking Edit and thenManage Outputs for the conference.

See Managing conference outputs. To watch the conference:

1.Go to View Conferences > Recorded and clickDownload for the conference.

2.Select the required format: - one of iPod video, iPod audio, Zune video or Zune audio.

3.Browse to the directory on your computer in which you want to save the conference temporarily. Click Save.

4.From your computer, load the conference on to your portable device.

5.Play the conference on your portable device as you would any other file.

Sending a link so others can watch a conference

Click Share and thenEmail in the Recorded conferences page to share conferences with others. TheShare link only appears for conferences with streaming outputs. (Note that the fact that you can watch the conference does not automatically mean that the person you send the conference link to will be able to watch it: this depends on the conference permissions.)

If the conference requires a password for security, a prompt is displayed when the link is used.

Note: The link uses theFrontend address specified inSite settings, or if it was not defined, the URL you typed in to your browser to log in to the Content Server.

Cisco TelePresence Content Server 4.1 printable online

Page 17 of 121

Calling out to record

Calling out to record

If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference.

Scheduled - as opposed to ad hoc - conferences can be recorded using the Cisco TelePresence Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online help for more information. A maximum of five calls can be recorded (either scheduled or ad hoc) simultaneously and two of these can be streamed live.

To dial out and record a call:

1.Go to Conference setup > Create conference.

2.Complete the fields using the table below.

3.Click Place call.

4.To end the call, either hang up from the remote endpoint or system, or click End call.

Field

Field description

Usage tips

Create conference

 

 

 

 

Recording

Choose a Recording alias to be

You may have a Personal Recording alias or

alias

used for this call.

have been advised which System Recording

 

 

alias to use.

 

 

If the conference is to be watched live (i.e. while

 

 

it is recording), select a Recording alias that

 

 

allows this. Conferences recorded with "non-live

 

 

streaming" Recording aliases can only be

 

 

watched after their outputs have been

 

 

processed: how long this takes depends on the

 

 

length of the conference and how many other

 

 

conference outputs the Content Server is

 

 

processing when the call completes. You can

 

 

see whether outputs for your conference are in

 

 

the queue to be processed by going to View

 

 

Conferences > Pending.

 

 

Note that No live resources availableis

 

 

displayed if the Content Server is already

 

 

streaming the maximum number of live

 

 

conferences, and you will only be able to select

 

 

Recording aliases without live outputs.

 

 

 

Template

The outputs that will be produced if

Displays the outputs that the Template selected

outputs

the chosen Recording alias is used.

for this Recording alias produces. This includes:

 

 

• outputs that can be watched in the Content

 

 

Viewer - both live and on demand with

 

 

their layout, format and size.

 

 

• outputs to download for portable devices.

 

 

• outputs to download for playback on a

 

 

computer.

 

 

• outputs that will be distributed to Podcast

 

 

Producer or iTunes U.

 

 

If these are not what you want, select a different

 

 

Recording alias.

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 18 of 121

Calling out to record

Field

 

Field description

Usage tips

Dial number

 

Enter the address of the remote

The address can be:

 

 

endpoint or system to call.

• an IP address.

 

 

 

 

 

 

• an H.323 ID or E.164 alias, if the Content

 

 

 

Server is registered with a gatekeeper.

 

 

 

• a SIP URI, if the Content Server is

 

 

 

registered with a SIP registrar.

 

 

 

 

Advanced

 

Expand these setting to selects

By default, the Bandwidth is 768 kbps, if 768

call settings

 

your own bandwidth and call type.

kbps is selected in the Call configuration of the

 

 

 

selected Recording alias. This can be changed

 

 

 

to any of speeds selected in the Call

 

 

 

configuration used with the selected Recording

 

 

 

alias.

 

 

 

If you are dialing an IP address, H.323 ID or

 

 

 

E.164 alias, the Call type should be H.323. If

 

 

 

you are dialing a SIP URI, the Call type should

 

 

 

be SIP. SIP may not be an available option if

 

 

 

SIP settings are not enabled in Site settings.

 

 

 

 

Call information

 

 

 

 

 

 

Remote

 

The system in the call that the

These fields are displayed when the conference

System

 

conference is recording.

is live (that is, after you click Place call) and are

 

 

 

not editable.

Call Type

 

The call type used for this call:

 

 

 

 

either H.323 or SIP.

 

 

 

 

 

Call Speed

 

The total bit rate of the call

 

 

 

displayed in kbps (kilobits per

 

 

 

second).

 

Recording

 

The total bit rate of the call

 

alias Name

 

displayed in kbps (kilobits per

 

 

 

second).

 

 

 

 

 

Video

 

The video codec, data rate of the

 

Information

 

video stream in kbps (kilobits per

 

 

 

second), and the video resolution if

 

 

 

the conference is live streaming.

 

Audio

 

The audio codec and data rate of

 

Information

 

the audio stream in kbps (kilobits

 

 

 

per second).

 

Dual Stream

 

The current status of the dual

 

 

 

stream.

 

 

 

 

 

Encryption

 

The current encryption status. If

 

 

 

encryption is on, the encryption

 

 

 

algorithm in use is shown.

 

End Call

 

Select to end the call and finish

The call can also be ended by hanging up from

 

 

recording.

the remote endpoint or system.

 

 

 

Conference information

 

 

 

 

 

Name

 

The name for the conference to be

These optional fields can be used to make it

 

 

displayed in the View conferences

easier for users to find and search for the

 

 

pages.

conference.

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 19 of 121

Calling out to record

Field

Field description

Usage tips

Description

Details about the conference to be

 

 

displayed beneath the name.

 

Speaker

Name(s) of the conference

 

 

speaker(s).

 

Location

Where the conference takes place.

 

 

 

 

Copyright

Copyright information about the

 

 

conference.

 

 

 

 

Keywords

Keywords that can be used to

 

 

search for the conference.

 

 

 

 

Category

The Category that this conference

 

 

will be listed under in the View

 

 

conferences pages.

 

Conference permissions

Who can

Groups and users who will be able

view this

to view the conference. Use Check

conference

access list to validate your entries.

 

They are also checked when you

 

click Place call.

 

 

One of:

Allow access to all users, including guests: If Allow guest accessis selected in Site settings, this field is displayed. If selected, all users including guests can view the conference.

Allow access to all authenticated users: If Allow guest accessis not selected in Site settings, this field is displayed. If selected, all authenticated (logged in) users can view the conference.

Allow access to only these authenticated groups and users: If selected then only groups or users entered in the field below can view the conference. Enter all or part of the name or display name of the group or user - either one per line or separated by a semicolon. If only

part of a group or user name has been entered, then clicking Check access list orPlace call adds all matching groups and

users to the list.

Note: After clicking Check access listsor

Place call , the users entered will have the following formats:

oLocal authentication mode: MACHINENAME\user.name

oDomain authentication mode:

DOMAINNAME (optional)\user.name

oLDAP authentication mode: user.name

All groups will be in the format group.name where the group name is expanded to the full LDAP name (for example, “CN=group.name, OU=staff, DC=company, DC=com”).

Cisco TelePresence Content Server 4.1 printable online

Page 20 of 121

Calling out to record

Field

Field description

Usage tips

 

 

 

Note: Only enter groups and users that

 

 

 

have been added to the Groups and users

 

 

 

list on the Content Server (see Adding and

 

 

 

updating groups & users) in this field;

 

 

 

otherwise, the entry will be removed when

 

 

 

you click Check access listor Place call.

Password

If required, enter a password to

If no password is entered, then users who can

 

restrict streaming access to this

view the conference in the Conference list will

 

conference and the ability to

be able to play the conference and download

 

download content. The password

any available content. If a password is entered,

 

will be visible in clear text to editors

users will need to know the password to stream

 

of this conference and to site

or download the conference.

 

managers.

 

 

Automatically

Select to make the conference

When not selected, the groups and users

make

automatically available to the users

specified in Who can view this conference

recorded

specified in Who can view this

above cannot see the conference in the

conference

conference above after recording

Conference list until the conference is made

available

has finished.

available by an editor (see Who can edit this

 

 

conference below). This may be useful if

 

 

editors want to make changes to the conference

 

 

before making it available to others.

 

 

 

Who can edit

Groups and users who will be able

Enter all or part of the name or display name of

this

to edit conference information and

the group or user - either one per line or

conference

permissions, use the Content Editor

separated by a semicolon. If only part of a group

 

to change the conference, add

or user name has been entered, then clicking

 

further outputs to a completed

Check access list or Place calladds all

 

conference using the Manage

matching groups and users to the list.

 

Outputs page, and delete the

Note: After clicking Check access listor Place

 

conference. Use Check access list

call, the users entered will have the following

 

to validate your entries. They are

formats:

 

also checked when you click Place

Local authentication mode:

 

call.

 

MACHINENAME\user.name

 

 

 

 

 

Domain authentication mode:

 

 

 

DOMAINNAME (optional)\user.name

 

 

LDAP authentication mode:user.name

 

 

All groups will be in the format group.name

 

 

where the group name is expanded to the full

 

 

LDAP name (for example, “CN=group.name,

 

 

OU=staff, DC=company, DC=com”).

 

 

Note: Only enter groups and users that have

 

 

been added to the Groups and users list on the

 

 

Content Server (see Adding and updating

 

 

groups & users) in this field; otherwise, the entry

 

 

will be removed when you click Check access

 

 

list or Place call.

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 21 of 121

Using TMS to schedule conferences to be recorded on the Content Server

Using TMS to schedule conferences to be recorded on the Content Server

Cisco recommends that you use the Cisco TelePresence Management System (TMS) for scheduled calls that you want to record with the Content Server. This is because TMS is aware of the Content Server's capabilities so that resource conflicts are resolved at the time of the booking. This is in contrast to ad hoc calls, either calling out to an endpoint or calls in to the Content Server: there is no guarantee that those calls will be connected; it depends on the number and type of calls happening when you place the call. Therefore, Cisco recommends that a Content Server which is managed by TMS should not be used for ad hoc calls.

To add the Content Server to TMS:

These steps only need to be performed once for each Content Server that you add to TMS.

1.Enable the Content Server API:

a.Go to Management settings > Site settings.

b.In the API section select API enabled.

c.Cisco recommends that you change the API password from the default to a strong password.

2.Configure the Content Server:

oIf the Content Server is registered to a gatekeeper in Gateway mode, users booking a conference in TMS 11.8 and above can choose from a range of System Recording aliases and their Personal Recording aliases. No further special configuration is necessary on the Content Server side for standalone Content servers.

a.If the Content Server is part of a cluster, ensure that the Frontend address inSite settings is set to the network load balanced address for the cluster; otherwise links to conferences generated by TMS may not work.

oIf the Content Server is registered to a gatekeeper in Terminal mode, only System aliases and dedicated Personal Recording aliases (with the owner set toapi-admin)are available for recording conferences. On the Content Server:

a.Go to Management settings > Add Groups and Users, add a user with a site manager role and with the username api-admin.

b.Create a Personal Recording alias for example with the name TMS Alias and the owner set toapi-admin.

c.Create two live and three non-livededicatedTMS-onlyRecording aliases. Only those aliases will be available for booking by TMS.

3.Add the Content Server/Content Server cluster to TMS. For more information, read the TMS online help.

To use TMS to book conferences on the Content Server:

1.Go to Booking > New Conference.

2.In the Advanced settings section select a Recording alias.

3.Save the booking. TMS will provide a link to view the conference. For more information, read the TMS online help.

Cisco TelePresence Content Server 4.1 printable online

Page 22 of 121

Editing conferences - overview

Editing conferences - overview

After a conference has been recorded, conference editors can update the conference as follows:

Editing conference information and permissions: conference information is used to search for the conference in theRecorded conferences list. Conference permissions define who can view the conference and who can edit it.

Managing conference outputs: how the conference is made available to users - the format and size of outputs and whether it is viewable in the Content Server interface, downloadable or distributed to Podcast Producer or iTunes U.

Indexing, cropping & concatenating conferences in the Content Editor: delete unwanted portions of a conference or join two conferences together.

Site managers can edit all conferences.

Cisco TelePresence Content Server 4.1 printable online

Page 23 of 121

Editing conference information & permissions

Editing conference information & permissions

Conference editors can update the conference information and permissions of conferences that they are editors of at any time. Site managers can do this for any conference. (To change, add or delete conference outputs, see Managing conference outputs.)

To edit conference details:

1.Go to View Conferences > Recorded.

2.Click Editand then Edit conference.

3.Update the fields using the table below.

4.Click Save.

Field

Field description

Usage tips

Conference information

 

 

 

 

Name

The name for the conference to be

These optional fields can be used to help users

 

displayed in the View conferences

to search for the conference.

 

pages.

 

 

 

 

Description

Details about the conference to be

 

 

displayed beneath the name.

 

Speaker

Name(s) of the conference

 

 

speaker(s).

 

 

 

 

Location

Where the conference took place.

 

 

 

 

Copyright

Copyright information about the

 

 

conference.

 

 

 

 

Keywords

Keywords that can be used to

 

 

search for the conference.

 

 

 

 

Category

The Category that this conference

 

 

will be listed under in the View

 

 

conferences pages.

 

Date

The date and time at which the

These fields are for information only; you cannot

 

recording was started.

edit these fields.

 

 

 

Duration

The length of the conference both

 

 

rounded to the nearest minute and in

 

 

HH:MM:SS format.

 

URL

The link to the conference. Click

 

 

Play to watch the conference in the

 

 

Content Viewer and click Email to

 

 

send the link to another user.

 

Conference thumbnails

 

 

 

 

Thumbnails

Choose a thumbnail to represent the

A thumbnail is an image of the conference’s

 

conference on the Recorded

recorded video that helps users to identify the

 

conference page. Then refresh the

conference. They are taken at 5 seconds, 1

 

page or restart the browser to see

minute, 5 minutes, 30 minutes, and 1 hour into

 

the change in the Recorded

the conference. The 30 minute snapshot is the

 

conference page.

default, or the last one for conferences shorter

 

 

than 30 minutes.

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 24 of 121

 

 

 

 

 

Editing conference information & permissions

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Conference permissions

 

 

 

 

 

 

 

 

 

 

Who can

Groups and users who can view the

One of:

 

 

 

view this

conference. Use Check access list

Allow access to all users, including

 

 

conference

to validate your entries: they are also

 

 

 

 

checked when you Save.

guests: If Allow guest accessis selected

 

 

 

 

in Site settings, this field is displayed. If

 

 

 

 

 

 

 

 

 

 

selected, all users including guests can

 

 

 

 

 

view the conference.

 

 

 

 

 

Allow access to all authenticated users:

 

 

 

 

 

If Allow guest access is not selected in

 

 

 

 

 

Site settings, this field is displayed. If

 

 

 

 

 

selected, all authenticated (logged in) users

 

 

 

 

 

can view the conference.

 

 

 

 

 

Allow access to only these

 

 

 

 

 

authenticated groups and users: If

 

 

 

 

 

selected then only groups or users entered

 

 

 

 

 

in the field below can view the conference.

 

 

 

 

 

Enter all or part of the name or display

 

 

 

 

 

name of the group or user - either one per

 

 

 

 

 

line or separated by a semicolon. If only

 

 

 

 

 

part of a group or user name has been

 

 

 

 

 

entered, then clicking Check access list or

 

 

 

 

 

Save adds all matching groups and users

 

 

 

 

 

to the list.

 

 

 

 

 

Note: After clickingCheck access list or

 

 

 

 

 

Save, the users entered will have the

 

 

 

 

 

following formats:

 

 

 

 

 

o Local authentication mode:

 

 

 

 

 

 

MACHINENAME\user.name

 

 

 

 

 

o

Domain authentication mode:

 

 

 

 

 

 

DOMAINNAME (optional)\user.name

 

 

 

 

 

o

LDAP authentication mode:

 

 

 

 

 

 

user.name

 

 

 

 

 

All groups will be in the format group.name

 

 

 

 

 

where the group name is expanded to the

 

 

 

 

 

full LDAP name (for example,

 

 

 

 

 

“CN=group.name, OU=staff, DC=company,

 

 

 

 

 

DC=com”).

 

 

 

 

 

Note: Only enter groups and users that

 

 

 

 

 

have been added to the Groups and users

 

 

 

 

 

list on the Content Server (see Adding and

 

 

 

 

 

updating groups & users); otherwise, the

 

 

 

 

 

entry will be removed when you click

 

 

 

 

 

Check access list or Save.

 

 

Password

If required, enter a password to

If no password is entered, then users who can

 

 

 

 

restrict streaming access to this

view the conference in the Conference list, will

 

 

 

 

conference and the ability to

be able to play the conference and download any

 

 

 

 

download content. The password is

available content. If a password is entered, users

 

 

 

 

visible in clear text to editors of this

will need to know the password to stream or

 

 

 

 

conference and to site managers.

download the conference.

 

 

 

 

 

 

 

Make

Select to make the conference

When not selected, then the groups and users

 

 

recorded

available for groups and users

specified in Who can view this conference

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

 

Page 25 of 121

 

 

 

 

Editing conference information & permissions

 

 

 

 

 

Field

Field description

Usage tips

 

conference

specified in Who can view this

above do not see the conference in the

 

available for

conference above.

Conference list. This may be useful if editors

 

viewing

 

(see Who can edit this conferencebelow) want

 

 

 

to make changes to the conference before

 

 

 

making it available to others.

 

 

 

It is also possible to make a conference available

 

 

 

by selecting the conference in the Conference list

 

 

 

and clicking Edit, then selectingMake

 

 

 

conference available.

 

 

 

 

 

Who can

Groups and users who can edit

Enter all or part of the name or display name of

 

edit this

conference information and

the group or user - either one per line or

 

conference

permissions, use the Content Editor

separated by a semicolon. If only part of a group

 

 

to change the conference, add

or user name has been entered, clicking Check

 

 

further outputs to a completed

access list orSave adds all matching groups

 

 

conference using the Manage

and users to the list.

 

 

outputs page, and delete the

Note: After clicking Check access listor Save,

 

 

conference. Use Check access list

the users entered will have the following formats:

 

 

to validate your entries: they are also

Local authentication mode:

 

 

checked when you Save.

 

MACHINENAME\user.name

 

 

 

 

 

 

 

Domain authentication mode:

 

 

 

 

DOMAINNAME (optional)\user.name

 

 

 

LDAP authentication mode:user.name

 

 

 

All groups will be in the format group.name

 

 

 

where the group name is expanded to the full

 

 

 

LDAP name (for example, “CN=group.name,

 

 

 

OU=staff, DC=company, DC=com”).

 

 

 

Note: Only enter groups and users that have

 

 

 

been added to the Groups and users list on the

 

 

 

Content Server (see Adding and updating groups

 

 

 

& users); otherwise, the entry will be removed

 

 

 

when you click Check access listor Save.

 

 

 

 

 

 

Export conference

 

 

 

 

 

 

 

See Importing & exporting conferences.

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 26 of 121

Managing conference outputs

Managing conference outputs

Site managers and editors of the conference can:

Add new on demand outputs for that conference. The conference outputs will be added into the Offline Transcoding Queue for processing and transcoding will start when all the conferences higher in the queue have been processed. Note that the total number of outputs can now exceed the six permitted when a conference is created; however, adding outputs puts an added transcoding load on the Content Server and uses more disk space.

Delete outputs that are no longer needed by deselecting them and clicking Save. Note that files sent to external servers, for example, Podcast Producer or QuickTime Streaming Server, are not deleted off those servers but this can be done manually, if required.

Change previously chosen layouts, formats and sizes.

To manage outputs:

1.Go to View Conferences > Recorded conferences.

2.Click Edit and then selectManage outputs.

3.Update how you want to make the conference available by selecting the appropriate check boxes. Selecting a check box opens a section of the page:

o Outputs to view in the Content Server web interface o Outputs to download for portable devices

o Outputs to download for general purpose

o Outputs for distribution to Podcast Producer or iTunes U

4.Edit the fields for each opened section using the table below.

5.Click Save.

Field

 

Field description

Usage tips

Manage outputs

 

 

 

 

 

 

Conference

 

The bit rate at which the

This number may affect the bit rate of Medium

call speed

 

conference was recorded in kbps

and Large outputs.

(kbps)

 

(kilobits per second).

 

Recorded

 

Whether this conference was

This affects the layouts available for outputs.

with dual

 

recorded with a dual video stream

Only the single video layout will be available if

stream

 

or not.

the conference was recorded without a dual

 

 

 

 

video stream.

Viewable in

 

Select to open the Outputs to view

 

the Content

 

in the Content Server web interface

 

Server web

 

section where you can edit output

 

interface

 

settings for the Content Viewer.

 

Downloadable

 

Select to open the Outputs to

 

for portable

 

download for portable devices

 

devices (iPod

 

section where you can edit output

 

and Zune)

 

settings for Downloadable for

 

 

 

 

portable devices (iPod and Zune).

 

Downloadable

 

Select to open the Outputs to

 

for general

 

download for general purpose

 

purpose

 

section.

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 27 of 121

Managing conference outputs

Field

Field description

Usage tips

Distributed to

Select to open the Outputs for

 

Podcast

distribution to Podcast Producer or

 

Producer or

iTunes U section where you can

 

iTunes U

edit output settings for Podcast

 

 

Producer and iTunes U.

 

 

 

 

Outputs to view in the Content Server web interface

Output layout

Select the layout to use.

If the conference was recorded without a dual

 

 

 

video stream, this will be the single video layout

 

 

 

where one stream is created showing the main

 

 

 

video source.

 

 

 

If the conference was recorded with a dual

 

 

 

video stream, then this is one of:

 

 

 

Switching: creates one stream. The main video

 

 

 

stream is replaced by the dual video stream

 

 

 

when the dual video stream is activated. The

 

 

 

main video stream is displayed again when the

 

 

 

dual video stream stops.

 

 

 

Joined: creates one stream consisting of the

 

 

 

main video stream on the left and the dual video

 

 

 

stream to the right. For Live broadcasts, the

 

 

 

image shown above is displayed instead of the

 

 

 

dual video stream while there is no dual video

 

 

 

stream in the conference.

 

 

 

Two videos: creates one stream for the main

 

 

 

video stream and one for the dual video stream

 

 

 

to be displayed in the Content Viewer. If the

 

 

 

dual video stream is not used during the call,

 

 

 

then only the main video is shown during on

 

 

 

demand playback. Two streams are displayed

 

 

 

for live conferences irrespective of whether the

 

 

 

dual video steam is being used (that is; a

 

 

 

portion of the Content Viewer shows the default

 

 

 

Content Server image shown while there is no

 

 

 

dual video stream in the conference).

 

 

 

Picture in picture: creates one stream with the

 

 

 

main video stream inserted into the dual video

 

 

 

stream. When the dual video stream is

 

 

 

activated, the main video stream transitions to

 

 

 

the selected location, displaying the dual video

 

 

 

stream as the larger picture. On turning off the

 

 

 

dual video stream, the main video stream

 

 

 

transitions to take up the entire picture again.

 

 

 

On demand

Select up to three of the four

All these formats can be viewed on a PC so

formats

formats:

long as the correct plugins have been

 

 

• Windows Media for playback

downloaded and installed.

 

 

MPEG-4for QuickTime,MPEG-4for Flash, and

 

 

using Windows Media Player

 

 

Windows Media (played using Silverlight) are

 

 

on a PC or using Silverlight on

 

 

available for Apple Mac when the correct

 

 

an Apple Mac.

plugins have been downloaded and installed.

 

 

MPEG-4for playback using

 

 

 

 

 

QuickTime.

 

 

 

MPEG-4for playback using

 

 

 

Flash player.

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 28 of 121

Managing conference outputs

Field

Field description

Usage tips

 

 

 

Real Media for playback using

Real Media Player.

On demand

Select up to two conference sizes

Audio only: For use when users have very poor

sizes

based on your users' streaming

quality internet access. Audio will be recorded

 

environment and internet

and played back, and, if the dual video stream

 

connection

is activated during the call, it will be displayed

 

 

as still images.

 

 

Small: For use when users have modem

 

 

access. The target bit rate for Small outputs for

 

 

this conference is displayed in Bit rates below.

 

 

In the Two videos layout, the dual video stream

 

 

is displayed as still images.

 

 

Medium: For use with broadband access to the

 

 

internet. The target bit rate for Medium outputs

 

 

for this conference is displayed in Bit rates

 

 

below.

 

 

Large. For access to ahigh-speedLAN. This

 

 

format takes the longest to transcode. The

 

 

target bit rate for Large outputs for this

 

 

conference is displayed in Bit rates below.

 

 

 

Bit rates

Displays the target bit rate for the

 

(kbps)

Small, Medium and Large sizes.

 

 

The number displayed depends on

 

 

the target bit rates set in Site

 

 

settings, and the call speed at

 

 

which the conference was

 

 

recorded.

 

 

 

 

On demand

Select the Media server

The Media servers configurations shown in the

Media server

configurations for on demand

drop-downlists by default are those selected in

configuration

viewing of the conferences

the System defaults section of Site settings.

settings

recorded using this template.

 

 

Formats not selected above are

 

 

grayed out.

 

 

 

 

Outputs to download for portable devices

 

 

 

 

Output layout

Select the layout to use.

If the conference was recorded without a dual

 

 

video stream, this will be the single video layout

 

 

where one movie file is created showing the

 

 

main video stream.

 

 

If the conference was recorded with a dual

 

 

video stream, then this is one of:

 

 

Switching: creates one movie file. The main

 

 

video stream is replaced by the dual video

 

 

stream when the dual video stream is activated.

 

 

The main video stream is displayed again when

 

 

the dual video stream stops.

 

 

Picture in picture: creates one movie file with

 

 

the main video stream inserted into the dual

 

 

video stream. When the dual video stream is

 

 

activated, the main video stream transitions to

 

 

the selected location, displaying the dual video

 

 

stream as the larger picture. On turning off the

 

 

dual video stream, the main video stream

 

 

transitions to take up the entire picture again.

 

 

This layout can be restrictive when viewing on a

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 29 of 121

 

 

 

 

 

Managing conference outputs

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

 

low resolution monitor.

 

 

 

 

 

 

 

Portable

Select your choice of portable

These outputs are available using the

 

 

devices

device(s) and whether you want

Download link on the Recorded Conference

 

 

 

 

audio and video, or audio-only:

page. Download the files to the correct folder for

 

 

 

 

iPod Video

synchronizing with your portable device.

 

 

 

 

iPod formats are optimized for 5th generation

 

 

 

 

 

 

 

 

 

 

iPod Audio

Apple iPod (and compatible) devices. Zune

 

 

 

 

Zune (Microsoft compatible)

formats are optimized for 1st generation

 

 

 

 

Microsoft Zune (and compatible) devices.

 

 

 

 

 

Video

 

 

 

 

 

Zune (Microsoft compatible)

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

 

Outputs to download for general purpose

 

 

 

 

 

 

 

 

Output layout

Select the layout to use.

If the conference was recorded without a dual

 

 

 

 

 

 

video stream, this will be the single video layout

 

 

 

 

 

 

where one movie file is created showing the

 

 

 

 

 

 

main video.

 

 

 

 

 

 

If the conference was recorded with a dual

 

 

 

 

 

 

video stream, then this is one of:

 

 

 

 

 

 

Switching: creates one movie file. The main

 

 

 

 

 

 

video stream is replaced by the dual video

 

 

 

 

 

 

stream when the dual video stream is activated.

 

 

 

 

 

 

The main video stream is displayed again when

 

 

 

 

 

 

the dual video stream stops.

 

 

 

 

 

 

Joined: creates one movie file consisting of the

 

 

 

 

 

 

main video source on the left and the dual video

 

 

 

 

 

 

source to the right. For Live broadcasts, the

 

 

 

 

 

 

image shown above is displayed in the video

 

 

 

 

 

 

instead of the dual video stream while there is

 

 

 

 

 

 

no dual video stream in the conference.

 

 

 

 

 

 

Picture in picture: creates one movie file with

 

 

 

 

 

 

the main video stream inserted into the dual

 

 

 

 

 

 

video stream. When the dual video stream is

 

 

 

 

 

 

activated, the main video stream transitions to

 

 

 

 

 

 

the selected location, displaying the dual video

 

 

 

 

 

 

stream as the larger picture. On turning off the

 

 

 

 

 

 

dual video stream, the main video stream

 

 

 

 

 

 

transitions to take up the entire picture again.

 

 

 

 

 

 

 

Formats

Select up to three formats.

 

 

 

 

 

 

 

 

Sizes

Select up to two sizes.

Because the outputs will be downloaded and

 

 

 

 

 

 

viewed on a computer, the quality of the internet

 

 

 

 

 

 

connection is not an issue, other than the time it

 

 

 

 

 

 

takes to download. After downloading, users

 

 

 

 

 

 

with poor internet connections can watch the

 

 

 

 

 

 

conferences without being connected to the

 

 

 

 

 

 

internet.

 

 

 

 

 

 

 

Outputs for distribution to Podcast Producer or iTunes U

 

 

 

 

 

 

Output layout

Select the layout to use.

If the conference was recorded without a dual

 

 

 

 

 

 

video stream, this will be the single video layout

 

 

 

 

 

 

where one movie file is created showing the

 

 

 

 

 

 

main video.

 

 

 

 

 

 

If the conference was recorded with a dual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 30 of 121

 

Managing conference outputs

Field

Field description

Usage tips

 

 

 

video stream, then this is one of:

 

 

 

Switching: creates one movie file. The main

 

 

 

video stream is replaced by the dual video

 

 

 

stream when the dual video stream is activated.

 

 

 

The main video stream is displayed again when

 

 

 

the dual video stream stops.

 

 

 

Joined: creates one movie file consisting of the

 

 

 

main video source on the left and the dual video

 

 

 

source to the right. For Live broadcasts, the

 

 

 

image shown above is displayed in the video

 

 

 

instead of the dual video stream while there is

 

 

 

no dual video stream in the conference.

 

 

 

Picture in picture: creates one movie file with

 

 

 

the main video stream inserted into the dual

 

 

 

video stream. When the dual video stream is

 

 

 

activated, the main video stream transitions to

 

 

 

the selected location, displaying the dual video

 

 

 

stream as the larger picture. On turning off the

 

 

 

dual video stream, the main video stream

 

 

 

transitions to take up the entire picture again.

 

 

 

Podcast

Select this option and a Media

The size of the output for Podcast Producer is

Producer

server configuration for Podcast

always Large.

 

 

Producer to automate the process

 

 

 

of uploading recorded content to

 

 

 

your Podcast Producer server.

 

iTunes U

Select this option and a Media

Choose the size (Small, Medium or Large) of

 

 

server configuration for iTunes U to

the output to upload to iTunes U. You can also

 

 

automate the process of uploading

specify an additional audio-onlyoutput.

 

 

recorded content to an iTunes U

 

 

 

account.

 

Summary

 

 

 

 

 

Outputs to

Displays information about the

The following information is shown for each

view in the

outputs created viewing in the

output:

Content

Content Viewer by the selections

• a description: the format, layout and size

Server web

above.

 

interface

 

• the status

 

 

 

• the physical path and file name if the

 

 

 

output’s Media server configuration writes

 

 

 

movies to the default media location

 

 

 

• how the output was transcoded (live or

 

 

 

offline). If the output was live transcoded

 

 

 

and there is no offline transcoded output,

 

 

 

there is an option to Re-transcode.

 

 

 

• the system name of the Content Server

 

 

 

that did the transcoding (this may be a

 

 

 

different Content Server if the Content

 

 

 

Server is in a cluster)

 

 

 

• the on demand URL

 

 

 

• the bandwidth in kbps (kilobits per second)

 

 

 

and dimensions

 

 

 

If the layout selected is Two videos, then there

 

 

 

will be two movie files – one for the main video

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 31 of 121

 

 

 

 

Managing conference outputs

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

stream and one for the dual video stream.

 

 

 

 

 

 

 

Outputs to

Displays information about the

The following information is shown for each

 

 

download for

outputs created for Portable

output:

 

 

portable

Devices by the selections above.

• a description: the format and layout

 

 

devices

 

 

 

 

the status

 

 

 

 

 

 

 

 

• the physical path and file name

 

 

 

 

• how the output was transcoded (offline)

 

 

 

 

• the system name of the Content Server

 

 

 

 

 

that did the transcoding (this may be a

 

 

 

 

 

different Content Server if the Content

 

 

 

 

 

Server is in a cluster)

 

 

 

 

• the bandwidth in kbps (kilobits per second)

 

 

 

 

 

and dimensions

 

 

 

 

 

 

 

Outputs to

Displays information about the

The following information is shown for each

 

 

download for

outputs created for download to

output:

 

 

general

users' computers by the selections

• a description: the format and layout

 

 

purpose

above.

the status

 

 

 

 

 

 

 

 

• the physical path and file name

 

 

 

 

• how the output was transcoded (offline)

 

 

 

 

• the system name of the Content Server

 

 

 

 

 

that did the transcoding (this may be a

 

 

 

 

 

different Content Server if the Content

 

 

 

 

 

Server is in a cluster)

 

 

 

 

• the bandwidth in kbps (kilobits per second)

 

 

 

 

 

and dimensions

 

 

 

 

 

 

 

Outputs for

Displays information about the

The following information is shown for each

 

 

distribution to

outputs created for distribution to

output:

 

 

Podcast

Podcast Producer or iTunes U by

• a description: the format and layout

 

 

Producer or

the selections above.

 

 

 

 

 

 

iTunes U

 

the status

 

 

 

 

• how the output was transcoded (offline)

 

 

 

 

• the system name of the Content Server

 

 

 

 

 

that did the transcoding (this may be a

 

 

 

 

 

different Content Server if the Content

 

 

 

 

 

Server is in a cluster)

 

 

 

 

• the bandwidth in kbps (kilobits per second)

 

 

 

 

 

and dimensions

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 32 of 121

Indexing, cropping & concatenating conferences in the Content Editor

Indexing, cropping & concatenating conferences in the Content Editor

You can use the Content Editor to edit conferences that you are an editor of. Site managers can edit any conference. The Content Editor can:

Add indexes and manage index points.

Crop the conference by changing its start (in point) and/or end (out point).

Concatenate conferences: that is, join another conference to the one already open in the editor. One example use of this is toremove a section in the middle of a conference by opening the same conference twice.

All changes are non-destructive;therefore you can change the in and out points for a conference, for

example, many times. Viewing the conference in the Content Viewer reflects the changes straight away. However, downloads need to be re-transcoded:clickSave and close. This removes existing

downloadable outputs and replaces them with new ones when they have been transcoded.

Notes:

To open a conference in the Content Editor, the conference must have outputs that can be viewed in the Content Viewer.

You can use the Content Editor on an Apple Mac using MPEG-4for QuickTime orMPEG-4for Flash. The Content Editor is not available on the Mac for Windows Media conferences using Silverlight.

The Content Editor window

Open the Content Editor by going to View conferences > Recorded, clickingEdit for the appropriate conference and selectingOpen content editor.

The top section displays the movies on the left and the Index options on the right with previously created Indexes displayed. Indexes are used to progress the conference to a specific point in the conference, making it easier for users to find where they want to watch in the conference. By clicking an item in the Index, the conference will start playing at that reference point.

Note: Indexes can only be added, deleted or renamed in the Content Editor, but they are displayed and can be used in the Content Viewer when watching the conference.

Cisco TelePresence Content Server 4.1 printable online

Page 33 of 121

Indexing, cropping & concatenating conferences in the Content Editor

the conference

 

volume, play and

The bottom section of the Content Editor has:

pause controls.

in

and out

 

 

sliders to

change the start and end points.

• a Join recordingbutton to append another conference to this one.

Indexing a conference

Play the conference and pause it where you want an index, or click on the seek bar to jump to a point in the video, then click Add index. Type in a name and clickSave and close.

Cropping a conference

To crop a conference, move the sliders to where you want the conference to start and stop and click

Save and close.

Removing a section in the middle of a conference

You may have recorded a conference that you are an editor of that has a break in the middle that you want to remove. This is how it is done:

1.Open the conference in the Content Editor as described above.

2.Click Join recording to show the list of conferences that can be joined to this one. Add the same conference again by clickingJoin recording next to the conference name.

3.Click on the first thumbnail and then adjust the Out point of the original conference to the beginning of the section you want to remove.

When you join a recording, the conference thumbnails appear next to the conference controls. In the example image, the highlighted thumbnail is the original conference and the thumbnail of the joined conference is beside it.

4.Click on the second thumbnail and then adjust the In point of the 'joined' copy of the conference to the end of the section that you want to remove.

5.If required, add indexes to each conference and click Save and close.

6.Check the result in the Content Viewer.

7.If necessary, repeat the steps to make any final adjustments.

Cisco TelePresence Content Server 4.1 printable online

Page 34 of 121

Indexing, cropping & concatenating conferences in the Content Editor

Concatenating conferences

To be able to join conferences, you must have edit access to both conferences (or have the site manager role) and the conferences must have streaming outputs in the same format and size (for example, Windows Media, Medium) and the samedual video status: it is not possible to join two conferences if only one of them has adual video stream.

To join two conferences:

1.Open the conference in the Content Editor as described above.

2.Click Join recording to show the list of conferences that can be joined to this one. Add a different conference by clickingJoin recording next to the required conference.

3.If required, crop each conference.

4.If required, add indexes to each conference.

5.Click Save and close.

6.Check the result in the Content Viewer.

7.If necessary, repeat the steps to make any final adjustments.

Cisco TelePresence Content Server 4.1 printable online

Page 35 of 121

Understanding recording configurations

Understanding recording configurations

The Content Server records calls and can produce the resulting conferences in a range of formats and sizes for users to watch or download. Conferences can be made available to all or selected users, and given information to make them easier for users to find. All this is controlled by a configuration called a Recording alias. SeeDisplaying the Recording alias list.

If the system defaults are not suitable, then you can configure the following.

Recording aliases are created by the site manager. There are two types of Recording alias:

System Recording aliases, which can be used by any user with a creator or site manager role.

Personal Recording aliases, which have an owner. Recording alias owners must have a creator role and can edit certain parts of their Recording alias.

Cisco recommends that site managers create one or more Personal Recording aliases for each group or user with the creator role. SeeAdding & editing Recording aliases.

To record a call, users can:

Use the Cisco TelePresence Management Suite (TMS), specifying a Recording alias to use to record a scheduled conference.

Dial an address (H.323 ID, E.164 alias or SIP URI) of a Recording alias from an endpoint or remote system to create an ad hoc conference.

Go to Conference setup > Create conference, select a Recording alias and dial out to create an ad hoc conference. SeeCalling out to record.

A Recording alias is used to create a conference: it defines several properties (see the diagram below):

The Recording alias name that can be selected when scheduling a conference in TMS, or dialing out from the Content Server web interface.

An owner. The owner must have a creator role and be added to theGroups & users list first. Owners can edit certain parts of their Recording alias. SeeAdding & editing Recording aliases for details of the properties that can be edited.

Dialing addresses (H.323 ID, E.164 alias or SIP URI depending on how the gatekeeper and SIP settings are configured in Site settings) used to call to Content Server and record using this Recording alias.

A Template which determines output sizes and formats. Recording alias owners can select which Template they want to use in a Recording alias. Only site managers can add, edit or delete Templates. Templates may also containMedia server configurations which contain settings for where conference media is stored, and how it is streamed or distributed.

A Call configuration that specifies call settings such as dual video stream support, supported call speeds, maximum call length, encryption, and advertised video and audio codecs. Only site managers can select a Call configuration for a Recording alias.

Default conference information and a Category that is copied to conferences created with this Recording alias. The Category must be added to the Categories list first. Site managers and Recording alias owners should add as much default conference information as possible to make conferences created with this Recording alias easy to find.

Cisco TelePresence Content Server 4.1 printable online

Page 36 of 121

Understanding recording configurations

Default conference permissions that specify who can view and edit conferences created with this Recording alias. The groups and users specified must be added to the Groups & users list first.

When a conference is created, the following properties are copied from the Recording alias used to create it to the new conference:

Live and on demand outputs from the Template. On demand outputs can be changed by conference editors or site managers in Manage Outputs after the conference has finished recording.

Conference information and a Category that users can use to search and sort conferences. Conference editors or site managers can change the conference information at any time. The Category must be added to the Categories list first.

Permissions that specify who can view and edit the conference. Conference editors or site managers can change the conference permissions at any time. The groups and users specified must be added to the Groups and users list first.

Cisco TelePresence Content Server 4.1 printable online

Page 37 of 121

Storing recordings

Storing recordings

The default location for media files is drive E:. You can change this to store files on a Network Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the Content Server. Then media will be recorded to a temporary directory on the Content Server before automatically being moved to the NAS. The Content Server streams the media from the NAS.

Cisco recommends using a NAS device built on the Windows Storage server that is also Windows Hardware Quality Lab certified. The file sharing protocol used by the Content Server to the NAS is Microsoft SMB.

Notes: For best performance, Cisco recommends that the NAS used is a device dedicated to media storage. Running applications such as domain controllers, databases or external streaming servers on the same device may result in errors.

The Content Server must be added to the same domain as the NAS.

Changing the storage location to use Network Attached Storage

Ensure you have enough time to complete the operation. The TCS Wizard copies all media files referenced by the Content Server database from the local E: drive to the external storage location. This takes several minutes, depending on how much media is recorded.

To change the media storage location from the default E: drive to a NAS

WARNING: Using the wizard to move media from the local E: drive to the external storage location does not move any media files which are not associated with the Content Server’s database. That

includes orphaned temporary files not used in any conferences, .tcb import or export files, and files placed in the data folder by users. These files will not be moved andwill be deleted. However when

you use the TCS Wizard to move media between one NAS location and another, or from the NAS back to a local Content Server disk drive, these files will not be moved, and the TCS Wizard will not

delete them from the NAS.

1.Back up the Content Server.

2.Add the Content Server to the same domain as the NAS. If you add the Content Server to an existing domain, you need to define a separate security policy for the Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact your authorized Cisco reseller for details of the recommended security policy settings.

3.Choose or create an account in the domain that IIS (Microsoft's Internet Information Server) on the Content Server will use to access the share on the NAS. This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share. It can have any name - in this topic we use MYDOMAIN\TCSNASUSER.

Note: The TCS Wizard can run under the following user accounts:

a domain administrator account

the special domain account, MYDOMAIN\TCSNASUSER

the local administrator account

Cisco TelePresence Content Server 4.1 printable online

Page 38 of 121

Storing recordings

4.Configure the NAS, if you have not already done so.

a.Log on to your NAS using Windows Remote Desktop Connection.

b.Set up a shared folder.

c.Set permissions on the share to allow the Content Server and the shared account (MYDOMAIN\TCSNASUSER in this example) full control over the share. Right-clickon the share and select Sharing and Security... Click Permissions. Click Add.

d.Click Object Types. Select Computers and click OK.

e.Enter <Content Server Server Name> (as registered in the domain). Click Check Names and OK.

f.Enter the shared account name (MYDOMAIN\TCSNASUSER). Click Check Names and OK.

g.Give the Content Server and the shared account (MYDOMAIN\TCSNASUSER) full control over the share.

h.Click the Security tab. Click Add. Repeat steps d to g to give the Content Server and MYDOMAIN\TCSNASUSER full control of the NAS share.

5.Log in to the Content Server using Windows Remote Desktop Connection.

6.Run the TCS Wizard.

7.Click Alternate Storage [NAS] Wizard.

If there are live calls, the wizard prompts you to end all calls. It also puts the Content Server in Idle mode, so that no new calls or transcoding jobs are accepted while the wizard is running. The wizard must complete (or be cancelled) in order to return the Content Server to normal operation (Online mode). This happens automatically.

8.Follow the on-screeninstructions.

a.Enter the remote server information for the new NAS location in the format: \\ServerName\ShareName\. ServerName must be entered as the DNS name, not IP address, otherwise the wizard will fail.

b.At the Content Server Checks step, confirm that the Content Server has been backed up and that anti-virussoftware has been stopped (if any has been installed). If this is not the case, cancel the wizard and complete those actions, then run the wizard again. Your system will not have changed if you cancel.

c.The NAS: Test Result step displays information about your intended setup. If all the tests have been successful, click Configure to configure the Content Server and move existing

media files from the NAS back to the E: drive. This may take several minutes depending on how much media has to be moved. You may also click Finish to exit the wizard without making any changes at this step. If any tests failed, you cannot continue. Check the external NAS configuration and the information you entered and try again.

9.When the process is complete, click Finish. No server restart is necessary. TCS Wizard logs are available in E:\logs\SetupUtility. To check your new media location, go toManagement Settings > Server Overview.

Note: If the password for the domain account that the Content Server uses to access the NAS share changes subsequently, complete step 4 below. If you want to use another domain account, complete all the steps:

1.Add the new domain account to the Administrators group first: go to Start> Administrative

Tools> Computer Management.

2.Select System Tools > Local Usersand Groups > Groups.

3.Double-clickAdministrators and add the new domain account to the Administrators group (see step 3 above).

4.In the TCS wizard select the NAS wizard and then use the Update user account option to update the Content Server. Follow theon-screeninstructions.

Cisco TelePresence Content Server 4.1 printable online

Page 39 of 121

Storing recordings

Changing the storage location back to the default storage location

You will not be able to complete this process if the media size on the NAS is larger than the space available on the E: drive. Check the data folder size on the NAS first and, if you want to proceed, delete some conferences using the Content Server web interface if your NAS data folder is larger than space available on the E: drive.

Follow the steps in the previous section (Changing the storage location to use a Network Attached Storage) from step 5 onwards but select Return media to local storage in the wizard and enter the

new location in which to store media.

Changing the storage location from one NAS location to another

You will not be able to complete this process if the media size on the original NAS location is larger than the space available on the destination drive. Check the data folder size on the NAS first and delete some conferences if necessary.

Follow the steps in the previous section (Changing the storage location to use Network Attached Storage) from step 5 onwards but select Move media to a different network location in the wizard and enter the new location in which to store media.

Cisco TelePresence Content Server 4.1 printable online

Page 40 of 121

Displaying the Categories list

Displaying the Categories list

A conference can be assigned a Category to make searching for conferences faster. Six Categories come with the Content Server: Announcements, Education, General, Meetings, News and Training. Each Category has a name and can have a description.

Site managers can display the Categories list: go to Management settings > Categories. From the Categories list, they can:

Edit existing Categories: clickEdit for the Category that you want to change.

Delete Categories: select the Category and click Delete selected. (If you delete a Category that is in use in a conference or Recording alias, the conference or Recording alias then has no Category.)

Add new Categories: clickAdd category. There is no limit on the number of Categories that can be added.

Recording aliases can be assigned a Category so that any conference created using the Recording alias is assigned that Category.

Note: In theView Conferences pages, guests (unauthenticated users) and users with the viewer or creatorrole who have logged in only see a Category in thedrop-downlist if there is a conference in that Category that they have permissions to see. The number of conferences in each Category is

displayed in brackets. All Categories are displayed to site managers.

Cisco TelePresence Content Server 4.1 printable online

Page 41 of 121

Adding & editing Categories

Adding & editing Categories

Administrators can add and edit Categories. A conference can be assigned a Category to make searching for conferences faster in the View conferences pages.

To add a new Category:

1.Go to Management settings > Categories.

2.Click Add category.

3.Enter a Name and, if required, aDescription. (Descriptions are optional and are displayed only in theCategories list.)

4.Click Save.

To update a Category:

1.Go to Management settings > Categories.

2.Click Edit for the Category that you want to update.

3.Update the Name and/or theDescription.

4.Click Save.

Cisco TelePresence Content Server 4.1 printable online

Page 42 of 121

Displaying the Recording alias list

Displaying the Recording alias list

Recording aliases are used to record calls and contain all the information about how the new conference is created. The Content Server is delivered with a number of default Recording aliases called:

Default Live and OnDemand: conferences created using this Recording alias can be streamed while the call is ongoing, and also watched after the conference completes and has been transcoded.

Default OnDemand only: conferences created using this Recording alias can be watched after the conference completes and has been transcoded.

The Recording alias determines:

What to dial to record using this Recording alias.

How the Content Server communicates with the remote endpoint or system while recording, based on the Call configuration specified.

How conferences created with this Recoding alias are streamed or played back, and whether they can be played live (while recording is in progress) or only on demand. This is specified by the Template.

What conference information will be copied to conferences created with this Recording alias.

Who has access to view or edit conferences created with this Recording alias and whether they have a password which must be entered before users can watch or download them.

For more information see Understanding recording configurations.

Conference information (such as the name, description, speaker, location, copyright and Category), conference permissions and outputs specified in the Recording alias are automatically copied to a conference that is created using that Recording alias. This information can be edited before the call is placed, during the call and also after the call has finished.

Only site managers can add new Recording aliases. Site managers can see and edit all the properties of all Recording aliases, deciding whether a Recording alias is a System or Personal Recording alias. Creators who own a personal Recording alias can only see and edit selected properties.

Note: Conferences made with the same Recording alias have the same default settings but different conference URLs.

Displaying the Recording alias list

To display the list of current Recording aliases, go to Conference setup > Recording aliases. From the Recording alias list you can:

Edit a Recording alias: click the appropriateEdit button.

Add new Recording aliases: clickAdd Recording alias. Site managers can also use an existing Recording alias, change its name and dialing properties, and then clickSave as.

Select a Recording alias and then click Delete selected to delete it. If you cannot delete a Recording alias, its check box is grayed. Only site managers can delete Recording aliases.

Cisco TelePresence Content Server 4.1 printable online

Page 43 of 121

Displaying the Recording alias list

The following information is displayed for each Recording alias.

Field

Field description

Usage tips

Name

The name of the Recording alias.

 

 

 

 

H.323 ID

The unique H.323 ID to be dialed to

The Content Server must be registered with a

 

record using this Recording alias.

gatekeeper to use an H.323 ID (that is, a

 

 

gatekeeper is enabled in Site settings). If the

 

 

Content Server is registered as a Gateway, the

 

 

H.323 ID must be prefixed by the H.323 gateway

 

 

prefix specified inSite settings as displayed

 

 

here.

 

 

 

E.164 alias

The E.164 alias to be dialed to

The Content Server must be registered with a

 

record using this Recording alias.

gatekeeper to use an E.164 alias. If the Content

 

 

Server is registered as a Gateway, the E.164

 

 

alias must be prefixed by the E.164 gateway

 

 

prefix specified inSite settings as displayed

 

 

here.

 

 

 

SIP URI

The SIP address (URI) to be dialed

The Content Server must be registered with a

 

to record using this Recording alias.

SIP registrar to use a SIP URI (that is, a SIP

 

 

registrar is enabled in Site settings).

 

 

 

Owner

The owner of this Recording alias.

For System Recording aliases the owner is

 

 

<machine-name>\Administrator.

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 44 of 121

Adding & editing Recording aliases

Adding & editing Recording aliases

Site managers can create and update Recording aliases which define several recording properties. One of these is theRecording alias type which determines whether it is a System Recording alias or a Personal Recording alias. Personal Recording aliases have anOwner other than the local administrator and theOwner of a Personal Recording alias can edit some of the properties of that Recording alias - as explained in thetable below.

A Recording alias is selected when selecting to record scheduled conferences using the Cisco TelePresence Management Suite (TMS), by dialing an address of a Recording alias or when creating an ad hoc conference by calling out. For more information about using the Content Server with TMS, seeUsing TMS to schedule conferences to be recorded on the Content Server and the TMS online help.

When using:

A gatekeeper, up to twenty four Recording aliases can be created when the Content Server is registered to the gatekeeper in Terminal mode. There is no limit on the number of Recording aliases when the Content Server is registered to the gatekeeper inGateway mode

A SIP registrar, up to twenty four SIP registrations can be used.

Neither a gatekeeper or SIP registrar, only IP dialing is supported.

To add a new Recording alias:

1.Go to Conference Setup > Recording aliases.

2.Click Add Recording alias.

3.Complete the fields using the table below.

4.Click Save.

You can also use an existing Recording alias, change its fields (see below) and then click Save as.

To edit an existing Recording alias:

1.Go to Conference Setup > Recording aliases.

2.Click Edit for the Recording alias that you want to update.

3.Change any fields as appropriate using the table below.

4.Click Save.

Cisco TelePresence Content Server 4.1 printable online

Page 45 of 121

 

 

 

 

Adding & editing Recording aliases

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Recording alias

 

 

 

 

 

 

 

 

 

Name

Enter a meaningful name for the

This helps TMS users to choose the correct

 

 

 

 

Recording alias.

Recording alias when they choose to record

 

 

 

 

 

scheduled conferences, and users who are

 

 

 

 

 

creating ad hoc conferences by calling out.

 

 

 

 

 

 

 

Recording alias

Select either Personal or

Personal Recording aliases can only be used

 

 

type

System.

by the Owner (see the next field). Owners of

 

 

 

 

 

Personal Recording aliases can edit some

 

 

 

 

 

properties of their Personal Recording aliases

 

 

 

 

 

but cannot change the Recording alias type,

 

 

 

 

 

owner, dialing properties or Call

 

 

 

 

 

configuration.

 

 

 

 

 

System Recording aliases are available to all

 

 

 

 

 

users with a creator or site manager role. By

 

 

 

 

 

default, only site managers can edit System

 

 

 

 

 

Recording aliases. Conferences recorded

 

 

 

 

 

with a System Recording alias are

 

 

 

 

 

automatically made available when the

 

 

 

 

 

conference finishes.

 

 

 

 

 

 

 

Personal

For Personal Recording aliases,

The owner automatically becomes an editor

 

 

Recording alias

select the owner from the drop-

of any conference created using the

 

 

owner

down list. The list displays users

Recording alias: see Editing conferences -

 

 

 

 

and groups whose role is either

overview. The owner can also edit some

 

 

 

 

site manager or creator.

properties of the Recording alias.

 

 

 

 

 

The owner of all System Recording aliases is

 

 

 

 

 

the local administrator and this cannot be

 

 

 

 

 

changed. For information about roles, see

 

 

 

 

 

Adding and updating groups & users.

 

 

 

 

 

 

 

Dialing properties

 

 

 

 

 

 

 

 

 

H.323 ID

A unique H.323 ID: calling the

The Content Server must be registered with a

 

 

 

 

Content Server with this H.323

gatekeeper to use an H.323 ID (this field only

 

 

 

 

ID creates a conference using

displays if a gatekeeper is enabled in Site

 

 

 

 

this Recording alias.

settings). If the Content Server is registered

 

 

 

 

 

to the gatekeeper as a Gateway, this H.323

 

 

 

 

 

ID must be prefixed by the H.323 Gateway

 

 

 

 

 

prefix specified inSite settings when dialing.

 

 

 

 

 

Only site managers can see the Site settings

 

 

 

 

 

page; therefore the prefix is displayed in this

 

 

 

 

 

field before the H.323 ID so thatOwners can

 

 

 

 

 

see the complete string to dial.

 

 

 

 

 

 

 

E.164 alias

An E.164 alias: calling the

The Content Server must be registered with a

 

 

 

 

Content Server with this E.164

gatekeeper to use an E.164 alias (this field

 

 

 

 

alias creates a conference using

only displays if a gatekeeper is enabled in

 

 

 

 

this Recording alias.

Site settings). If the Content Server is

 

 

 

 

 

registered to the gatekeeper as a Gateway,

 

 

 

 

 

this E.164 alias must be prefixed by the

 

 

 

 

 

E.164 Gateway prefix specified in Site

 

 

 

 

 

settings when dialing. Only site managers

 

 

 

 

 

can see the Site settings page; therefore the

 

 

 

 

 

prefix is displayed in this field before the

 

 

 

 

 

E.164 alias so that Ownerscan see the

 

 

 

 

 

complete string to dial.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 46 of 121

 

 

 

 

Adding & editing Recording aliases

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

SIP address (URI)

A SIP address (URI) calling the

The Content Server must be registered with a

 

 

 

Content Server with this SIP

SIP registrar to use a SIP URI (this field only

 

 

 

address creates a conference

displays if a SIP registrar is enabled in Site

 

 

 

using this Recording alias.

settings).

 

 

 

 

 

 

 

SIP display name

If you entered a SIP URI, enter a

The SIP display name is presented to other

 

 

 

name for it.

systems as a description of the SIP URI by

 

 

 

 

the SIP registrar. (This field only displays if a

 

 

 

 

SIP registrar is enabled in Site settings).

 

 

 

 

 

 

 

Recording settings

 

 

 

 

 

 

 

 

 

Template/Template

Select a Template to use with

Templates can be created or edited (and

 

 

outputs

this Recording alias.

deleted) by site managers: click Add orEdit.

 

 

 

Check the Template Outputsto

Clicking Return in the Template page returns

 

 

 

ensure that appropriate outputs

you to this page.

 

 

 

will be generated when a

The Recording alias Owner cannot add or

 

 

 

conference is created using this

edit Templates, but they can select a different

 

 

 

Recording alias.

one to use with their Recording alias.

 

 

 

 

 

 

 

Call configuration

Select the Call configuration to

Call configurations can be created or edited

 

 

 

use with this Recording alias.

(and deleted) by site managers: click Add or

 

 

 

 

Edit. ClickingReturn in the Call configuration

 

 

 

 

page returns you to this page.

 

 

 

 

 

 

 

Show countdown

Select to show a five second

The Recording alias Owner can change this

 

 

before recording

countdown on the remote

field.

 

 

 

endpoint(s) before recording

 

 

 

 

starts so that the speaker has

 

 

 

 

time to prepare before recording

 

 

 

 

starts.

 

 

 

 

 

 

 

 

Send email after

Select to send an email

Cannot be selected in a System Recording

 

 

conference

containing a link to the

alias.

 

 

finishes

conference to the To email

Note that Send email when conference

 

 

 

address when a conference

finishes must be selected and an SMTP

 

 

 

created using this Recording

server configured in Site settings for the

 

 

 

alias completes.

email to be sent.

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

field.

 

 

 

 

 

 

 

To email address

The email address to which

You can test the email address by clicking

 

 

 

emails will be sent if Send email

Send test email. The Recording aliasOwner

 

 

 

after conference finishes is

can change this field.

 

 

 

selected.

 

 

 

Default conference information

 

 

 

 

 

 

 

 

Name

The conference name used

The conference name can be searched in the

 

 

 

when a conference is created by

View conferences pages to help users find

 

 

 

an incoming call or displayed as

the conference.

 

 

 

the default when you go to

If no name is entered here, one will be

 

 

 

Conference setup > Create

created at time of recording using the

 

 

 

conference.

Recording alias Name and the date/time of

 

 

 

 

the call.

 

 

 

 

For outgoing calls, you can overwrite the

 

 

 

 

default in Conference setup > Create

 

 

 

 

conference.

 

 

 

 

The Recording alias Owner can change this

 

Cisco TelePresence Content Server 4.1 printable online

Page 47 of 121

 

 

 

 

Adding & editing Recording aliases

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

field.

 

 

 

 

 

 

 

Description

The description used when a

The information entered in these fields can

 

 

 

 

conference is created by an

be searched in the View conferences pages

 

 

 

 

incoming call or displayed as the

to help users find the conference.

 

 

 

 

default when you go to

If no information is entered in these fields, the

 

 

 

 

Conference setup > Create

conference will not have that information.

 

 

 

 

conference.

For outgoing calls, you can overwrite the

 

 

 

 

 

default in Conference setup > Create

 

 

Speaker

The speaker used when a

 

 

conference.

 

 

 

 

conference is created by an

 

 

 

 

The Recording alias Owner can change

 

 

 

 

incoming call or displayed as the

 

 

 

 

these fields.

 

 

 

 

default when you go to

 

 

 

 

 

Conference setup > Create

 

 

 

 

 

conference.

 

 

 

Location

The location of the conference

 

 

 

 

 

used when a conference is

 

 

 

 

 

created by an incoming call or

 

 

 

 

 

displayed as the default when

 

 

 

 

 

you go to Conference setup >

 

 

 

 

 

Create conference.

 

 

 

Copyright

Any applicable copyright

 

 

 

 

 

information to be used when a

 

 

 

 

 

conference is created by an

 

 

 

 

 

incoming call or displayed as the

 

 

 

 

 

default when you go to

 

 

 

 

 

Conference setup > Create

 

 

 

 

 

conference.

 

 

 

Keywords

Keywords to be used when a

 

 

 

 

 

conference is created by an

 

 

 

 

 

incoming call or displayed as the

 

 

 

 

 

default when you go to

 

 

 

 

 

Conference setup > Create

 

 

 

 

 

conference.

 

 

 

Category

Select a Category to be used

The Category can be used in the View

 

 

 

 

when a conference is created by

conferences pages to help users sort

 

 

 

 

an incoming call or displayed as

conferences.

 

 

 

 

the default when you go to

For incoming calls, if no Category is selected

 

 

 

 

Conference setup > Create

here, the conference will not belong to a

 

 

 

 

conference.

Category and will only be listed when all

 

 

 

 

 

Categories are displayed.

 

 

 

 

 

For outgoing calls you can overwrite the

 

 

 

 

 

default in Conference setup > Create

 

 

 

 

 

conference.

 

 

 

 

 

Categories can be created or edited (and

 

 

 

 

 

deleted) by site managers: click Add orEdit.

 

 

 

 

 

Clicking Return in the Categories page

 

 

 

 

 

returns you to this page.

 

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

 

field.

 

 

 

 

 

 

 

Default conference permissions

 

 

 

 

 

 

 

Who can view this

Groups and users to be copied

One of:

 

 

conference

to the conference when it is

Allow access to all users, including

 

 

 

 

created by an incoming call or

 

 

 

 

guests: If Allow guest accessis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 48 of 121

 

 

 

 

 

 

Adding & editing Recording aliases

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

displayed as the default when

selected in Site settings, this field is

 

 

 

 

you go to Conference setup >

displayed. If selected, all users including

 

 

 

 

Create conference. Use Check

guests can view the conference.

 

 

 

 

access list to validate your

Allow access to all authenticated

 

 

 

 

entries: it is also checked when

 

 

 

 

users: If Allow guest accessis not

 

 

 

 

you Save.

 

 

 

 

selected in Site settings, this field is

 

 

 

 

 

 

 

 

 

 

displayed. If selected, all authenticated

 

 

 

 

 

(logged in) users can view the

 

 

 

 

 

conference.

 

 

 

 

 

Allow access to only these

 

 

 

 

 

authenticated groups and users: If

 

 

 

 

 

selected then only groups or users

 

 

 

 

 

entered in the field below can view the

 

 

 

 

 

conference. Enter all or part of the

 

 

 

 

 

name or display name of the group or

 

 

 

 

 

user - either one per line or separated

 

 

 

 

 

by a semicolon. If only part of a group or

 

 

 

 

 

user name has been entered, then

 

 

 

 

 

clicking Check access listor Save

 

 

 

 

 

adds all matching groups and users to

 

 

 

 

 

the list.

 

 

 

 

 

Note: After clickingCheck access list

 

 

 

 

 

or Save, the users entered will have the

 

 

 

 

 

following formats:

 

 

 

 

 

o Local authentication mode:

 

 

 

 

 

 

MACHINENAME\user.name

 

 

 

 

 

o

Domain authentication mode:

 

 

 

 

 

 

DOMAINNAME

 

 

 

 

 

 

(optional)\user.name

 

 

 

 

 

o

LDAP authentication mode:

 

 

 

 

 

 

user.name

 

 

 

 

 

All groups will be in the format

 

 

 

 

 

group.name where the group name is

 

 

 

 

 

expanded to the full LDAP name (for

 

 

 

 

 

example, “CN=group.name, OU=staff,

 

 

 

 

 

DC=company, DC=com”).

 

 

 

 

 

Note: Only enter groups and users that

 

 

 

 

 

have been added to the Groups and

 

 

 

 

 

users list on the Content Server (see

 

 

 

 

 

Adding and updating groups & users);

 

 

 

 

 

otherwise, the entry will be removed

 

 

 

 

 

when you click Check access listor

 

 

 

 

 

Save.

 

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

 

field.

 

 

 

Password

If required, enter a password to

If no password is entered, then users who

 

 

(optional)

restrict streaming access to this

can see the conference in the Conference

 

 

 

 

conference and the ability to

list, will be able to view the conference and

 

 

 

 

download content. The password

download any available content. If a

 

 

 

 

is visible in clear text to the

password is entered, users will need to know

 

 

 

 

Recording alias owner and to

the password to stream or download the

 

 

 

 

site managers.

conference.

 

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

 

Page 49 of 121

 

 

 

 

 

Adding & editing Recording aliases

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

field.

 

 

 

 

 

 

 

 

Automatically

Select to make the conference

When not selected, the groups and users

 

 

make recorded

automatically available to the

specified in Who can view this conference

 

 

conference

groups and users specified in

above cannot see the conference in the

 

 

available

Who can view this conference

Conference list until the conference is made

 

 

 

above.

available by an editor (see Who can edit this

 

 

 

 

conference below). This may be useful if

 

 

 

 

editors want to make changes to the

 

 

 

 

conference before making it available to

 

 

 

 

others.

 

 

 

 

This option is always enabled for System

 

 

 

 

Recording aliases.

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

field.

 

 

 

 

 

 

 

 

Who can edit this

Groups and users to be

Enter all or part of the name or display name

 

 

conference

displayed copied to the

of the group or user - either one per line or

 

 

 

conference when it is created by

separated by a semicolon. If only part of a

 

 

 

an incoming call or as the default

group or user name has been entered,

 

 

 

editors when you go to

clicking Check access listor Saveadds all

 

 

 

Conference setup > Create

matching groups and users to the list.

 

 

 

conference. Conference editors

Note: After clickingCheck access list or

 

 

 

can edit conference information

Save, the users entered will have the

 

 

 

and permissions, use the

following formats:

 

 

 

Content Editor to change the

Local authentication mode:

 

 

 

conference, add further outputs

 

 

 

 

MACHINENAME\user.name

 

 

 

to a completed conference using

 

 

 

 

 

 

 

 

 

the Manage outputs page, and

Domain authentication mode:

 

 

 

delete the conference. Use

 

DOMAINNAME (optional)\user.name

 

 

 

Check access list to validate

LDAP authentication mode:

 

 

 

your entries: it is also checked

 

 

 

when you Save.

 

user.name

 

 

 

 

All groups will be in the format group.name

 

 

 

 

where the group name is expanded to the full

 

 

 

 

LDAP name (for example, “CN=group.name,

 

 

 

 

OU=staff, DC=company, DC=com”).

 

 

 

 

Note: Only enter groups and users that have

 

 

 

 

been added to the Groups and users list on

 

 

 

 

the Content Server (see Adding and updating

 

 

 

 

groups & users); otherwise, the entry will be

 

 

 

 

removed when you click Check access list

 

 

 

 

or Save.

 

 

 

 

The Recording alias Owner can change this

 

 

 

 

field.

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 50 of 121

Displaying the Template list

Displaying the Template list

A Template determines how a conference is recorded, streamed and played back:

Whether the conference can be streamed live or only on demand or both.

Formats supported: for example, Windows Media, MPEG-4for QuickTime,MPEG-4for Flash or Real Media.

The sizes for the outputs.

Outputs for playback in portable devices (iPod or Zune).

Outputs for uploading to your iTunes U account or your Podcast Producer server.

Outputs for downloading to your computer.

The Template forms part of the definition of a Recording alias - see Understanding recording configurations.

There are a number of pre-definedTemplates. Equally, site managers can create Templates and these can be updated, saved as a new Template and deleted if they are not being used in a Recording alias (when their check box is grayed). When deciding whether to edit an existing Template as the basis for a new one, or start again, look at how close the settings you require are to those in an existing Template.

Displaying the Template list

To display the list of current Templates, go to Management settings > Templates. From the list site managers can:

Edit a Template by clicking Edit, either to update it or save it as a new Template. SeeAdding & editing Templates. Note that any changes will not be used in current calls but only for new calls.

Delete Templates that are not in use: select the Template and click Delete selected.

Create a new Template by clicking Add template. SeeAdding & editing Templates. You can also use an existing Template, change its settings and then clickSave as.

Cisco TelePresence Content Server 4.1 printable online

Page 51 of 121

Adding & editing Templates

Adding & editing Templates

Site managers can add new Templates and update existing ones:

To edit a Template, go to Management settings > Templates and clickEdit for the appropriate Template. Then update the fields as required using thetable below and clickSave.

To create a new Template either:

oGo to Management settings > Templates and clickAdd Template. Then complete the fields using thetable below and clickSave.

oGo to Management settings > Templates, clickEdit for the Template that is to be the

basis of the new one. Then update the fields as required using the table below and click

Save as.

Note: There is a maximum of six outputs per Template to reduce the processing time and disk space used by each conference when it is first created. If you exceed this, a message is displayed and you must reduce the number of outputs before you can save the Template. If no outputs are selected, conferences using this Template are recorded but cannot be watched or downloaded (see

Understanding recording configurations). Site managers and the editors of a conference can create additional outputs after the conference has been recorded by going toView conferences > Recorded, and clickingEdit and thenManage Outputs for the conference. SeeManaging

conference outputs.

Field

Field description

Usage tips

Template

 

 

 

 

 

Name

The name of the Template.

Use a meaningful name to help users select a

 

 

Template for their Personal Recording alias. The

 

 

name does not need to detail the outputs that the

 

 

Template creates because this information is

 

 

displayed when you select a Template for a

 

 

Recording alias and when you select a

 

 

Recording alias to use when calling out to record.

 

 

 

Viewable in

Select to open the Outputs to view

 

the Content

in the Content Server web

 

Server web

interface section where you can

 

interface

edit output settings for the Content

 

 

Viewer.

 

 

 

 

Downloadable

Select to open the Outputs to

 

for portable

download for portable devices

 

devices (iPod

section where you can edit output

 

and Zune)

settings for Downloadable for

 

 

portable devices (iPod and Zune).

 

Downloadable

Select to open the Outputs to

 

for general

download for general purpose

 

purpose

section.

 

Distributed to

Select to open the Outputs for

 

Podcast

distribution to Podcast Producer or

 

Producer or

iTunes U section where you can

 

iTunes U

edit output settings for Podcast

 

 

Producer and iTunes U.

 

 

 

 

Outputs to view in the Content Server web interface

Cisco TelePresence Content Server 4.1 printable online

Page 52 of 121

Adding & editing Templates

Field

Field description

Usage tips

Output layout

Select the layout to use.

One of:

 

 

 

Switching: creates one stream. The main video

 

 

 

stream is replaced by the dual video stream

 

 

 

when the dual video stream is activated. The

 

 

 

main video stream is displayed again when the

 

 

 

dual video stream stops.

 

 

 

Joined: creates one stream consisting of the

 

 

 

main video stream on the left and the dual video

 

 

 

stream to the right. For Live broadcasts, the

 

 

 

image shown above is displayed in the video

 

 

 

instead of the dual video stream while there is no

 

 

 

dual video stream in the conference.

 

 

 

Two videos: creates one stream for the main

 

 

 

video stream and one for the Dual video stream

 

 

 

to be displayed in the Content Viewer. If the dual

 

 

 

video stream is not used during the call, then

 

 

 

only the main video stream is shown during on

 

 

 

demand playback. Two streams are displayed for

 

 

 

live conferences irrespective of whether the dual

 

 

 

video stream is being used (that is; a portion of

 

 

 

the Content Viewer shows the default Content

 

 

 

Server image while there is no dual video stream

 

 

 

in the conference).

 

 

 

Picture in picture: creates one stream with the

 

 

 

main video stream inserted into the dual video

 

 

 

stream. When the dual video stream is activated,

 

 

 

the main video stream transitions to the selected

 

 

 

location, displaying the dual video stream as the

 

 

 

larger picture. On turning off the dual video

 

 

 

stream, the main video stream transitions to take

 

 

 

up the entire picture again.

 

 

 

On demand

Select up to three of the four

All these formats can be viewed on a PC so long

formats

formats:

as the correct plugins have been downloaded

 

 

• Windows Media for playback

and installed.

 

 

MPEG-4for QuickTime,MPEG-4for Flash, and

 

 

using Windows Media Player

Windows Media (played using Silverlight) are

 

 

on a PC or using Silverlight

available for Apple Mac when the correct plugins

 

 

on an Apple Mac.

 

 

have been downloaded and installed.

 

 

MPEG-4for playback using

 

 

 

 

 

QuickTime player.

 

 

 

MPEG-4for playback using

 

 

 

Flash player.

 

 

 

• Real Media for playback

 

 

 

using Real Media Player.

 

 

 

 

On demand

Select up to two conference sizes

Audio only: For use when users have very poor

sizes

based on your users' streaming

quality internet access. Audio will be recorded

 

 

environment and internet

and played back, and if dual video stream is

 

 

connection

activated during the call, it will be displayed as

 

 

 

still images.

 

 

 

Small: For use when users have modem access.

 

 

 

(By default, the maximum bit rate is 56 kbps –

 

 

 

see Maximum target bit ratebelow for the

 

 

 

actual bit rate.) In the Two videos layout, the dual

 

 

 

video stream is displayed as still images.

 

 

 

Medium: For use with broadband access to the

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 53 of 121

Adding & editing Templates

Field

Field description

Usage tips

 

 

 

internet (by default, the maximum is 512 kbps –

 

 

 

see Maximum target bit ratebelow for the

 

 

 

actual bit rate).

 

 

 

Large: For access to ahigh-speedLAN. This

 

 

 

format takes the longest to transcode.

 

 

 

Maximum

Displays the maximum target bit

These bit rates are configured in the Advanced

target bit

rate in kbps (kilobits per second)

streaming options section of Site settings.

rates (kbps)

for each size. The actual bit rate of

 

 

 

outputs will depend on the bit rate

 

 

 

at which the conference is

 

 

 

recorded.

 

 

 

 

On demand

Select the Media server

The Media server configurations shown in the

Media server

configurations for on demand

drop-downlists by default are those selected in

configuration

viewing of the conferences

the System defaults section of Site settings.

settings

recorded using this Template.

 

 

 

Formats not selected above are

 

 

 

grayed out.

 

Live stream

Select to allow the conference to

Select the Format andSize if more than one

 

 

be streamed while it is in

was selected above. Only one live stream is

 

 

progress.

available per conference: the other formats and

 

 

 

sizes that you selected above are transcoded

 

 

 

after the conference has finished.

 

 

 

Select Re-transcoderealtime moviesto have

 

 

 

the live transcoded movies be transcoded again

 

 

 

after the conference has completed. This can

 

 

 

result in better quality viewing but also adds extra

 

 

 

processing load on the Content Server. If Re-

 

 

 

transcode realtime movies is not selected and

 

 

 

play back of the conference on demand is not

 

 

 

satisfactory, the live transcoded movies can be

 

 

 

re-transcodedfrom the Summary section of the

 

 

 

Managing conference outputs page.

 

 

 

For Live Media server configuration settings

 

 

 

select the Media server configuration to use for

 

 

 

live streaming. If none are configured, you see:

 

 

 

Your movie(s) will not be broadcast live until you

 

 

 

have a live enabled Media server configuration

 

 

 

set up.

 

 

 

Outputs to download for portable devices

 

 

 

Output layout

Select the layout to use.

One of:

 

 

 

Switching: creates one movie file. The main

 

 

 

video stream is replaced by the dual video

 

 

 

stream when the dual video stream is activated.

 

 

 

The main video stream is displayed again when

 

 

 

the dual video stream stops.

 

 

 

Picture in picture: creates one movie file with the

 

 

 

main video stream inserted into the dual video

 

 

 

stream. When the dual video stream is activated,

 

 

 

the main video stream transitions to the selected

 

 

 

location, displaying the dual video stream as the

 

 

 

larger picture. On turning off the dual video

 

 

 

stream, the main video stream transitions to take

 

 

 

up the entire picture again. This layout can be

 

 

 

restrictive when viewing on a low resolution

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 54 of 121

 

 

 

 

 

Adding & editing Templates

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

 

monitor.

 

 

 

 

 

 

 

Portable

Select your choice of portable

After the conference completes and the outputs

 

 

devices

device(s) and whether you want

have been created, they are available using the

 

 

 

 

audio and video, or audio-only:

Download link on the Recorded Conference

 

 

 

 

iPod Video

page. Download the files to the correct folder for

 

 

 

 

synchronizing with your portable device.

 

 

 

 

 

 

 

 

 

 

iPod Audio

iPod formats are optimized for 5th generation

 

 

 

 

Zune (Microsoft compatible)

Apple iPod (and compatible) devices. Zune

 

 

 

 

formats are optimized for 1st generation

 

 

 

 

 

Video

Microsoft Zune (and compatible) devices.

 

 

 

 

Zune (Microsoft compatible)

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

 

Outputs to download for general purpose

 

 

 

 

 

 

 

 

Output layout

Select the layout to use.

One of:

 

 

 

 

 

 

Switching: creates one movie file. The main

 

 

 

 

 

 

video stream is replaced by the dual video

 

 

 

 

 

 

stream when the dual video stream is activated.

 

 

 

 

 

 

The main video stream is displayed again when

 

 

 

 

 

 

the dual video stream stops.

 

 

 

 

 

 

Joined: creates one movie file consisting of the

 

 

 

 

 

 

main video stream on the left and the dual video

 

 

 

 

 

 

stream to the right. For Live broadcasts, the

 

 

 

 

 

 

image shown above is displayed in the video

 

 

 

 

 

 

instead of the dual video stream while there is no

 

 

 

 

 

 

dual video stream in the conference.

 

 

 

 

 

 

Picture in picture: creates one movie file with the

 

 

 

 

 

 

main video stream inserted into the dual video

 

 

 

 

 

 

stream. When the dual video stream is activated,

 

 

 

 

 

 

the main video stream transitions to the selected

 

 

 

 

 

 

location, displaying the dual video stream as the

 

 

 

 

 

 

larger picture. On turning off the dual video

 

 

 

 

 

 

stream, the main video stream transitions to take

 

 

 

 

 

 

up the entire picture again.

 

 

 

 

 

 

 

Formats

Select up to three formats.

 

 

 

 

 

 

 

 

Sizes

Select up to two sizes.

Because the outputs will be downloaded and

 

 

 

 

 

 

viewed on a computer, the quality of the internet

 

 

 

 

 

 

connection is not an issue, other than the time it

 

 

 

 

 

 

takes to download. After downloading, users with

 

 

 

 

 

 

poor internet connections can watch the

 

 

 

 

 

 

conferences without being connected to the

 

 

 

 

 

 

internet.

 

 

 

 

 

 

 

Outputs for distribution to Podcast Producer or iTunes U

 

 

 

 

 

 

Output layout

Select the layout to use.

One of:

 

 

 

 

 

 

Switching: creates one movie file. The main

 

 

 

 

 

 

video stream is replaced by the dual video

 

 

 

 

 

 

stream when the dual video stream is activated.

 

 

 

 

 

 

The main video stream is displayed again when

 

 

 

 

 

 

the dual video stream stops.

 

 

 

 

 

 

Joined: creates one movie file consisting of the

 

 

 

 

 

 

main video stream on the left and the dual video

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 55 of 121

 

Adding & editing Templates

Field

Field description

Usage tips

 

 

stream to the right. For Live broadcasts, the

 

 

image shown above is displayed in the video

 

 

instead of the dual video stream while there is no

 

 

dual video stream in the conference.

 

 

Picture in picture: creates one movie file with the

 

 

main video stream inserted into the dual video

 

 

stream. When the dual video stream is activated,

 

 

the main video stream transitions to the selected

 

 

location, displaying the dual video stream as the

 

 

larger picture. On turning off the dual video

 

 

stream, the main video stream transitions to take

 

 

up the entire picture again.

 

 

 

Podcast

Select this option and a Media

The size of the output for Podcast Producer is

Producer

server configuration for Podcast

always Large.

 

Producer to automate the process

 

 

of uploading recorded content to

 

 

your Podcast Producer server.

 

 

 

 

iTunes U

Select this option and a Media

Choose the Size (Small, Medium or Large) of the

 

server configuration for iTunes U

output to upload to iTunes U. You can also

 

to automate the process of

specify an additional audio-onlyoutput.

 

uploading recorded content to an

 

 

iTunes U account.

 

 

 

 

Summary

 

 

 

 

 

Outputs to

Displays information about the

 

view in the

outputs that will be created by this

 

Content

Template for viewing in the

 

Server web

Content Viewer.

 

interface

 

 

Outputs to

Displays information about the

 

download for

outputs that will be created by this

 

portable

Template for Portable Devices.

 

devices

 

 

Outputs to

Displays information about the

 

download for

outputs that will be created by this

 

general

Template for download to users'

 

purpose

computers.

 

Outputs for

Displays information about the

 

distribution to

outputs that will be created by this

 

Podcast

Template for distribution to

 

Producer or

Podcast Producer or iTunes U.

 

iTunes U

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 56 of 121

Displaying the Media server configurations list

Displaying the Media server configurations list

Media server configurations tell the Content Server where the media for a conference is stored and how it is streamed. Media server configurations can also be used to automate the process of uploading recorded content to Apple’s Podcast Producer server for completion and publishing using a Podcast Producer workflow or to Apple's iTunes U for content distribution.

By default, the Content Server can stream Windows Media live and on demand using the local Windows Media Streaming Server. MPEG-4for QuickTime,MPEG-4for Flash and Real Media can be delivered on demand as a progressive download (HTTP streaming) using the local web server (IIS). This is specified by the two preconfigured Media server configurations which cannot be deleted:

Local IIS Web Server: can be used to deliverMPEG-4for QuickTime,MPEG-4for Flash and Real Media for on demand playback as a progressive download (HTTP orpseudo-streaming).It also delivers still images, if available.

Local Windows Media Streaming Server: can be used for streaming Windows Media live and on demand.

External streaming servers for Windows Media, MPEG-4for QuickTime,MPEG-4for Flash and Real Media can also be used to stream conferences. Site managers set up the streaming server, and then add a Media server configuration to the Content Server that specifies how the Content Server puts the media files on the external streaming server and how the media is streamed. These Media server configurations can then be selected in aTemplate, or when creating outputs using theManage outputs page. If this Media server configuration is used often, it can be set as a default inSite settings so that it will appear at the top of Media server configurations lists in the Templates and Manage outputs pages.

To display the list of Media server configurations, go to Management settings > Media servers. From the list, site managers can:

Edit the Media server configurations by clicking Edit for the appropriate entry. SeeAdding & editing Media server configurations.

Delete a Media server configuration that was added previously: select the entry and click Delete selected. Note that you cannot delete a Media server configuration that is used by a Template or conference’sManage outputs page.

Add new Media server configurations. Click the appropriate link for the type of server and see Adding & editing Media server configurations.

Cisco TelePresence Content Server 4.1 printable online

Page 57 of 121

Adding & editing Media server configurations

Adding & editing Media server configurations

Site managers can add new Media server configurations and update existing ones:

To edit a Media server, go to Management settings > Media servers and clickEdit for the

appropriate entry. Then update the fields as required using the table in the appropriate section below and click Save.

Note: If you have existing conferences that use a Media server configuration and you edit that Media server configuration, the streaming URLs for the outputs viewable in the Content Server web interface may also be updated. For example, if the server address of an external streaming server has changed, update the address in the Media server configuration; then conferences that use that Media

server configuration will still be playable.

To create a new Media server configuration either:

o Go toManagement settings > Media servers and click the appropriate link for the type of

server that you want to add. Then complete the fields using the table in the appropriate section below and click Save.

o Go to Management settings > Media servers, click Edit for the Media server

configuration that is to be the basis of the new one. Then update the fields as required using the table in the appropriate section below and click Save as.

See the appropriate section for the type of Media server configuration that you are updating or adding:

Windows Media Streaming Server

QuickTime or Darwin Streaming Server

Wowza Media Server for Flash

Real Media Streaming Server

Podcast Producer Server

iTunes U Server

Media server configuration: Windows Media Streaming Server

Only Windows Media Streaming Servers are supported for streaming Windows Media content. Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available.

You can set up a Media server configuration for a Windows Media Streaming Server to do live and/or on demand streaming. Live streams can be sent to the Windows Media player using either a unicast or a multicast connection. Note that unicast streaming can be configured for either the local or an external Windows Media Streaming Server, but multicast streaming can only be configured with the local Windows Media Streaming Server.

Note: Before you start delivering your live content as a multicast stream, check with your network administrator that the network is multicast enabled.

Cisco TelePresence Content Server 4.1 printable online

Page 58 of 121

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

Server settings

 

 

 

 

 

 

 

 

 

 

 

Name

A descriptive name for the

The name will be used in the Template and

 

 

 

 

Media server configuration.

Manage outputs pages when selecting a

 

 

 

 

 

Media server configuration. This is a

 

 

 

 

 

required field.

 

 

 

 

 

 

 

 

Support live unicast

Whether the server is to support

If selected, enter the Server address.

 

 

streaming

live unicast streaming and to

Unicast connections are one-toone

 

 

 

 

display the Live unicast

connections between each Windows Media

 

 

 

 

streaming settings section.

Player client and the server: therefore, each

 

 

 

 

 

unicast client that connects to the server

 

 

 

 

 

takes up additional bandwidth.

 

 

 

 

 

 

 

 

Support live

Whether the server is to support

If selected, enter the Server address. In

 

 

multicast streaming

live multicast streaming and to

multicast delivery, the server sends only one

 

 

 

 

display the Live multicast

stream which reaches all player clients

 

 

 

 

streaming settings section. If

simultaneously. There is no additional

 

 

 

 

you select this option, the

overhead for the server regardless of

 

 

 

 

Unicast and On Demand

whether one or more clients are connected.

 

 

 

 

options are unavailable: you

Multicast delivery is generally used for

 

 

 

 

cannot create a multicast and

broadcasting live streams on a corporate

 

 

 

 

on demand streaming server as

network and only works if all routers on the

 

 

 

 

one Media server configuration.

network are multicast enabled.

 

 

 

 

 

 

 

 

Support on demand

Whether the server is to support

If selected, enter the Server address.

 

 

 

 

on demand streaming and to

 

 

 

 

 

 

display the Live on demand

 

 

 

 

 

 

settings section.

 

 

 

 

Server address

The IP address or DNS name of

 

 

 

 

 

 

the server.

 

 

 

 

 

 

 

 

 

 

Live unicast streaming settings

 

 

 

 

 

 

 

 

 

 

User name

The user name to authenticate

 

 

 

 

 

 

to the streaming server.

 

 

 

 

 

 

 

 

 

 

Password/password

The password used to

 

 

 

 

confirm

authenticate to the streaming

 

 

 

 

 

 

server.

 

 

 

 

 

 

 

 

 

 

Server push

Select to push the live stream to

If selected, complete the other fields in this

 

 

 

 

the streaming server.

section.

 

 

 

 

 

 

 

 

Port

The HTTP port of the streaming

 

 

 

 

 

 

server. If you are using the

 

 

 

 

 

 

Content Server' s Windows

 

 

 

 

 

 

Media Streaming Server, the

 

 

 

 

 

 

port is 8080.

 

 

 

 

 

 

 

 

 

 

Publishing points:

Select to have the Content

A publishing point is the means by which

 

 

Create new

Server create new publishing

media is distributed from the Windows

 

 

 

 

points on the streaming server.

Media streaming server.

 

 

 

 

 

 

 

 

Publishing points:

Select to have the Content

 

 

 

 

Create new using

Server create new publishing

 

 

 

 

settings from

points on the streaming server,

 

 

 

 

existing

using the settings from existing

 

 

 

 

 

 

publishing points. Enter the

 

 

 

 

 

 

name of the existing publishing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 59 of 121

 

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

points for the Main andDual

 

 

 

 

 

 

video streams (they can be the

 

 

 

 

 

 

same publishing point, if

 

 

 

 

 

 

required).

 

 

 

 

 

 

 

 

 

 

Publishing points:

Select this option if you have

If you are using a Two Videos layout there

 

 

Use existing

created publishing points on the

must be two different publishing points to

 

 

 

 

streaming server that you wish

stream one video stream off each. If you are

 

 

 

 

to use. Enter the name of the

using Switching, Joined or Picture in Picture

 

 

 

 

existing publishing points for the

layouts, you need to specify only one

 

 

 

 

Main andDual video streams.

publishing point, for Main.

 

 

 

 

 

 

 

 

Network pull port(s)

Select to have the streaming

The ports used by the Content Server are

 

 

 

 

server request the stream from

listed in Port Information.

 

 

 

 

the Content Server. A network

 

 

 

 

 

 

publishing point must be

 

 

 

 

 

 

created on the Windows Media

 

 

 

 

 

 

Streaming Server to use this

 

 

 

 

 

 

functionality. Enter the ports for

 

 

 

 

 

 

network pull of the Main and

 

 

 

 

 

 

Dual video streams — select

 

 

 

 

 

 

ports that are NOT being used

 

 

 

 

 

 

by the Content Server.

 

 

 

 

 

 

 

 

 

 

Use default live

Select to use live URLs

 

 

 

 

URLs

generated by the Content

 

 

 

 

 

 

Server.

 

 

 

 

 

 

 

 

 

 

Use alternate live

Select to supply your own URLs

Enter alternate live URLs if you have

 

 

URLs

for live streaming. Enter the

selected network pull. You may also want to

 

 

 

 

URLs for Main andDual video

use them in other situations.

 

 

 

 

streams and choose whether

 

 

 

 

 

 

you wish the filename (in this

 

 

 

 

 

 

case the publishing point name)

 

 

 

 

 

 

to be appended to the alternate

 

 

 

 

 

 

URL(s).

 

 

 

 

 

 

 

 

 

 

Live multicast streaming settings

 

 

 

 

 

 

 

 

 

 

Server push port

The HTTP port of the streaming

 

 

 

 

 

 

server. The port for the local

 

 

 

 

 

 

Content Server’s Windows

 

 

 

 

 

 

Media streaming server is 8080.

 

 

 

 

Publishing points:

Select to have the Content

The default multicast enabled publishing

 

 

Create new using

Server to create new publishing

point on the Content Server is called

 

 

settings from

points using the settings from

TCSmulticastTemplate.

 

 

existing

existing publishing points. Enter

 

 

 

 

 

 

the name of the existing

 

 

 

 

 

 

publishing points for the Main

 

 

 

 

 

 

and Dual video streams (they

 

 

 

 

 

 

can be the same publishing

 

 

 

 

 

 

point if required).

 

 

 

 

 

 

 

 

 

 

Multicast IP address

The destination multicast IP

If you do not enter an address, the Content

 

 

 

 

address that the Content Server

Server uses the first two octets of the IP

 

 

 

 

will stream to. The range of

address specified in the Destination

 

 

 

 

allowable IP addresses is from

multicast IP address of the WMS Multicast

 

 

 

 

224.0.0.1 to 239.255.255.255.

Data Writer properties of the multicast

 

 

 

 

The multicast address you need

publishing point, but it dynamically assigns

 

 

 

 

to enter depends on the

the last two octets; for example, if 10.0.1.1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 60 of 121

 

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

configuration of your network.

is specified at the publishing point, the

 

 

 

 

 

Content Server can use any address in the

 

 

 

 

 

10.0 range for multicast streaming.

 

 

 

 

 

 

 

 

Streaming port

The port number for the start of

If you do not enter a port range, the Content

 

 

range start

the live streaming port range

Server will use the Destination multicast port

 

 

 

 

between 10000 and 65000.

of the WMS Multicast Data Writer properties

 

 

 

 

 

of the multicast publishing point.

 

 

 

 

 

 

 

 

TTL

The multicast time to live (TTL)

This value tells the network how far

 

 

 

 

threshold.

multicast packets should be allowed to

 

 

 

 

 

travel across the network. The value

 

 

 

 

 

“Subnet” (TTL=1) means that packets do

 

 

 

 

 

not pass the first network router and should

 

 

 

 

 

mean a multicast stream is viewable on any

 

 

 

 

 

network, even those not enabled for

 

 

 

 

 

multicast, where the client is on the same

 

 

 

 

 

subnet as the Content Server.

 

 

 

 

 

The efficacy of higher values: LAN

 

 

 

 

 

(TTL=32), WAN (64), Internet (128),

 

 

 

 

 

Unrestricted (255) depends on the network

 

 

 

 

 

configuration.

 

 

 

 

 

If you do not enter a TTL, the Content

 

 

 

 

 

Server will use the Destination multicast

 

 

 

 

 

Time-to-live(TTL) of the WMS Multicast

 

 

 

 

 

Data Writer properties of the multicast

 

 

 

 

 

publishing point.

 

 

 

 

 

 

 

 

Publishing points:

Select this option if you have

If you are using a Two Videos layout there

 

 

Use existing

created publishing points on the

must be two different publishing points to

 

 

 

 

streaming server that you wish

stream one video stream off each. If you are

 

 

 

 

to use. Enter the name of the

using Switching, Joined or Picture in Picture

 

 

 

 

existing publishing points for the

layouts, you need to specify only one

 

 

 

 

Main andDual video streams.

publishing point, for Main.

 

 

 

 

 

 

 

 

Live URLs

The alternate URLs are set to

 

 

 

 

 

 

(http://(local)/tcs/data), Append

 

 

 

 

 

 

filename to URL is selected

 

 

 

 

 

 

and those options are grayed

 

 

 

 

 

 

out in the interface.

 

 

 

 

 

 

 

 

 

 

On demand settings

 

 

 

 

 

 

 

 

 

 

 

Write movies to the

Select to have media to be

Do not select this option if you are

 

 

default media

written to the Content Server’s

streaming from an external streaming

 

 

location

default media location: this will

server.

 

 

 

 

be either the E drive of the

You can check the default media storage

 

 

 

 

Content Server or an alternate

location in the Server overview. The default

 

 

 

 

storage location if you have a

media location for Windows Media files is

 

 

 

 

NAS configured.

(media location)\data\media.

 

 

 

 

 

 

 

 

Write movies to an

Select to write media to an

Choose this option if the streaming server is

 

 

alternate location

external streaming server using

on an external server which has a shared

 

 

 

 

a shared drive or UNC path.

drive accessible to the Content Server.

 

 

 

 

 

Enter the shared drive or UNC path, e.g.

 

 

 

 

 

\\servername\share in the Alternate path

 

 

 

 

 

field.

 

 

 

 

 

 

 

 

FTP movies to

Select to use FTP to transfer

Choose this option if the streaming server is

 

 

location

media files to an external

on, or can access a shared drive on, an

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 61 of 121

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

streaming server.

external server that is running an FTP

 

 

 

service.

 

 

 

If you select this option, complete the other

 

 

 

fields in this section. Then check the FTP

 

 

 

upload functionality by clicking Test FTP.

 

 

 

FTP upload is also tested every time the

 

 

 

Media server configuration is saved.

 

 

 

 

 

 

Server address

The IP address or DNS name of

 

 

 

 

the FTP server.

 

 

 

 

 

 

 

 

Port

The port number of the FTP

 

 

 

 

service. Most FTP servers use

 

 

 

 

port 21.

 

 

 

 

 

 

 

 

Directory

The directory relative to the root

If left blank, files will be uploaded to the root

 

 

FTP directory on the FTP

FTP directory.

 

 

server. The directory should be

 

 

 

 

specified using forward slashes

 

 

 

 

for example /movies/.

 

 

 

 

 

 

 

 

User name

The username to authenticate

 

 

 

 

to the FTP server.

 

 

 

Password/password

The password to authenticate to

 

 

 

confirm

the FTP server.

 

 

 

Use default on

Select to use on demand URLs

 

 

 

demand URLs

generated by the Content

 

 

 

 

Server.

 

 

 

 

 

 

 

 

Use alternate on

Select to supply your own URLs

 

 

 

demand URLs

for on demand streaming; that

 

 

 

 

is, if the on demand URLs

 

 

 

 

require different path or

 

 

 

 

filename information from that

 

 

 

 

generated by the Content

 

 

 

 

Server. Enter the URLs for the

 

 

 

 

Main andDual video streams

 

 

 

 

and choose whether the

 

 

 

 

filename will be appended to

 

 

 

 

the alternate URLs.

 

 

 

 

 

 

 

Media server configuration: QuickTime or Darwin Streaming Server

The Content Server default installation supports only HTTP-basedon demand streaming ofMPEG-4for QuickTime from its local IIS web server. An external server must be set up for live unicast and true (RTSP)on-demandstreaming ofMPEG-4for QuickTime. Only QuickTime and Darwin Streaming Servers are supported for streamingMPEG-4for QuickTime content.

Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available. Unicast live streaming from QuickTime or Darwin servers (RTSP announce) is also tested when the Media server configuration is saved.

You can set up a Media server configuration for a QuickTime or Darwin Streaming Server to do live and/or on demand streaming. There are two options for configuring the Media server for live MPEG-4for QuickTime streaming:

Live unicast streaming: This requires an external QuickTime or Darwin Streaming Server to relay streams to clients.

Cisco TelePresence Content Server 4.1 printable online

Page 62 of 121

Adding & editing Media server configurations

Live multicast streaming: This does not require an external QuickTime or Darwin Streaming Server to relay streams to clients - the multicast stream is sent directly from the Content Server.

Field

Field description

Usage tips

Server settings

 

 

 

 

 

Name

A descriptive name for the

The server name is used in the Template

 

 

Media server configuration.

and Manage outputs pages when selecting a

 

 

 

Media server configuration. This is a

 

 

 

required field.

 

 

 

Support live unicast

Whether the server is to support

If selected, enter the Server address.

streaming

live unicast streaming and to

Unicast connections are one-toone

 

 

display the Live unicast

connections between each client and the

 

 

streaming settings section.

server: therefore, each unicast client that

 

 

 

connects to the server takes up additional

 

 

 

bandwidth.

 

 

 

Support live

Whether the server is to support

In multicast delivery, the server sends only

multicast streaming

live multicast streaming and to

one stream which reaches all player clients

 

 

display the Live multicast

simultaneously. There is no additional

 

 

streaming settings section.

overhead for the server regardless of

 

 

 

whether one or more clients are connected.

 

 

 

Multicast delivery is generally used for

 

 

 

broadcasting live streams on a corporate

 

 

 

network and only works if all routers on the

 

 

 

network are multicast enabled.

 

 

 

Support On Demand

Whether the server is to support

If selected, enter the Server address.

 

 

on demand streaming and to

 

 

 

display the Live on demand

 

 

 

settings section.

 

 

 

 

Server address

The IP address or DNS name of

 

 

 

the server.

 

 

 

 

Live unicast streaming settings

 

 

 

 

Streaming port

The port number for the start of

The ports used by the Content Server are

range start

the streaming port range, e.g.

listed in Port Information.

 

 

30000. The start port must be

 

 

 

an even number. The Content

 

 

 

Server will use the streaming

 

 

 

start port + 30 for streaming live

 

 

 

calls; for example, a port range

 

 

 

from 30000 to 30030. Ensure

 

 

 

that you select ports that are

 

 

 

NOT being used by the Content

 

 

 

Server.

 

User name

The user name to authenticate

 

 

 

to the streaming server.

 

Password/Password

The password to authenticate to

 

confirm

the streaming server.

 

Use default live

Select to use live URLs

 

URLs

generated by the Content

 

 

 

Server.

 

Use alternate live

Select to supply your own URLs

(A Session Description Protocol or sdp file is

URLs

for live streaming. Enter the

automatically generated by the Content

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 63 of 121

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

URLs for Main andDual video

Server. The QuickTime or Darwin Streaming

 

 

 

streams and choose whether

Server uses this file to know how to stream

 

 

 

you want the filename (in this

the media.)

 

 

 

case the sdp filename) to be

 

 

 

 

appended to the alternate URL.

 

 

 

 

 

 

 

Live multicast streaming settings

Multicast IP address A destination multicast IP address in the range 224.0.0.1 to 239.255.255.255. The multicast address depends on the network configuration.

Streaming port

The port number for the start

 

range start

streaming port range between

 

 

10000 and 65000. It must be an

 

 

even number.

 

TTL

The multicast time to live (TTL)

This value tells the network how far multicast

 

threshold.

packets should be allowed to travel across

 

 

the network. The default threshold is LAN

 

 

(TTL=32). The value “Subnet” (TTL=1)

 

 

means that packets do not pass the first

 

 

network router and should mean a multicast

 

 

stream is viewable on any network, even

 

 

those not enabled for multicast, where the

 

 

client is on the same subnet as the Content

 

 

Server.

 

 

The efficacy of higher values: LAN

 

 

(TTL=32), WAN (64), Internet (128),

 

 

Unrestricted (255) depends on the network

 

 

configuration.

 

 

 

On demand settings

 

 

 

 

 

Write movies to the

Select to have media to be

Do not select this option if you are streaming

default media

written to the Content Server’s

from an external streaming server.

location

default media location: this will

You can check the default media storage

 

either be the E drive of the

location in the Server overview. The default

 

Content Server or an alternate

media location for MPEG-4for QuickTime

 

storage location if you have a

files is (media location)\data\www.

 

NAS configured.

 

Write movies to an

Select to write media to an

Choose this option if the streaming server is

alternate location

external streaming server using

on an external server which has a shared

 

a shared drive or UNC path.

drive accessible to the Content Server.

 

 

Enter the shared drive or UNC path, e.g.

 

 

\\server name\shared in the Alternate path

 

 

field.

 

 

 

FTP movies to

Select to use FTP to transfer

Choose this option if the streaming server is

location

media files to the external

on, or can access a shared drive on, an

 

streaming server after the call

external server that is running an FTP

 

has ended.

service.

 

 

If you select this option, complete the other

 

 

fields in this section. Then check the FTP

 

 

upload functionality by clicking Test FTP.

 

 

FTP upload is also tested every time the

 

 

Media server configuration is saved.

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 64 of 121

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Server address

The IP address or DNS name of

 

 

 

 

the FTP server.

 

 

 

Port

The port number of the FTP

 

 

 

 

service. Most FTP servers will

 

 

 

 

use port 21.

 

 

 

 

 

 

 

 

Directory

The directory relative to the root

If left blank, files will be uploaded to the root

 

 

 

FTP directory on the FTP

FTP directory.

 

 

 

server. The directory should be

 

 

 

 

specified using forward slashes

 

 

 

 

as in a URL, e.g. /movies/.

 

 

 

 

 

 

 

 

User name

The username to authenticate to

 

 

 

 

the FTP server.

 

 

 

Password/Password

The password to authenticate to

 

 

 

confirm

the FTP server.

 

 

 

Use default on

Select to use on demand URLs

 

 

 

demand URLs

generated by the Content

 

 

 

 

Server.

 

 

 

 

 

 

 

 

Use alternate on

Select to supply your own URLs

 

 

 

demand URLs

for on demand streaming; that

 

 

 

 

is, if the on demand URLs

 

 

 

 

require different path or

 

 

 

 

filename information from that

 

 

 

 

generated by the Content

 

 

 

 

Server. Enter the URLs for the

 

 

 

 

Main andDual video streams

 

 

 

 

and choose whether the

 

 

 

 

filename will be appended to the

 

 

 

 

alternate URLs.

 

 

 

 

 

 

 

Media server configuration: Wowza Media Server for Flash

The Content Server default installation supports only HTTP-basedon demand streaming ofMPEG-4for Flash from its local IIS web server. An external media server must be set up for live unicast and true (RTMP)on-demandstreaming ofMPEG-4for Flash. Only the Wowza Media Server for Flash is supported for streamingMPEG-4for Flash content.

Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available. Unicast live streaming from the Wowza Media Server for Flash (RTSP announce) is also tested when the Media server configuration is saved.

You can set up a Media server configuration for a Wowza Media Server for Flash to do live and/or on demand streaming.

Cisco TelePresence Content Server 4.1 printable online

Page 65 of 121

Adding & editing Media server configurations

Field

Field description

Usage tips

Server settings

 

 

 

 

 

Name

A descriptive name for the

The server name is used in the Template

 

Media server configuration.

and Manage outputs pages when selecting a

 

 

Media server configuration. This is a

 

 

required field.

 

 

 

Server address

The IP address or DNS name of

 

 

the server.

 

 

 

 

Support live unicast

Select whether the server is to

Unicast connections are one-toone

streaming

support live unicast streaming

connections between each client and the

 

and to display the Live unicast

server: therefore, each unicast client that

 

streaming settings section.

connects to the server takes up additional

 

 

bandwidth.

 

 

 

Support On Demand

Select whether the server is to

 

 

support on demand streaming

 

 

and to display the Live on

 

 

demand settings section.

 

 

 

 

Live unicast streaming settings

 

 

 

 

Streaming port

The port number for the start of

The ports used by the Content Server are

range start

the streaming port range, e.g.

listed in Port Information.

 

30000. The start port must be

 

 

an even number. The Content

 

 

Server will use the streaming

 

 

start port + 30 for streaming live

 

 

calls; for example, a port range

 

 

from 30000 to 30030. Ensure

 

 

that you select ports that are

 

 

NOT being used by the Content

 

 

Server.

 

 

 

 

User name

The user name to authenticate

 

 

to the streaming server.

 

Password/Password

The password to authenticate to

 

confirm

the streaming server.

 

Use default live

Select to use the default live

If you select this option, also enter the

URLs

URL for this Media server.

Application directory.

 

 

 

Application

The name of the directory

If the Wowza Media server has been set up

directory

created under applications on

following Cisco recommendations, this

 

the Wowza Media Server to

directory is called live.

 

stream live. This directory is

 

 

used in the default live URL.

 

 

 

 

Use alternate live

Select to supply your own URLs

 

URLs

for live streaming. Enter the

 

 

URLs for Main andDual video

 

 

streams and choose whether

 

 

you wish the filename to be

 

 

appended to the alternate URL.

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 66 of 121

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

On demand settings

 

 

 

 

 

 

 

 

 

Write movies to the

Select to have media written to

Do not choose this option if you are

 

 

default media

the Content Server’s default

streaming from an external streaming server.

 

 

location

media location: this will either be

You can check the default media storage

 

 

 

 

the E drive of the Content

location in the Server overview. The default

 

 

 

 

Server or an alternate storage

media location for MPEG-4for Flash files is

 

 

 

 

location if you have a NAS

(media location)\data\www.

 

 

 

 

configured.

 

 

 

Write movies to an

Select to write media to an

Choose this option if the streaming server is

 

 

alternate location

external streaming server using

on an external server which has a shared

 

 

 

 

a shared drive or UNC path.

drive accessible to the Content Server.

 

 

 

 

 

Enter the shared drive or UNC path, e.g.

 

 

 

 

 

\\servername\shared in the Alternate path

 

 

 

 

 

field.

 

 

 

 

 

 

 

FTP movies to

Select to use FTP to transfer

Choose this option if the streaming server is

 

 

location

media files to the external

on, or can access a shared drive on, an

 

 

 

 

streaming server after the call

external server that is running an FTP

 

 

 

 

has ended.

service.

 

 

 

 

 

If you select this option, complete the other

 

 

 

 

 

fields in this section. Then check the FTP

 

 

 

 

 

upload functionality by clicking Test FTP.

 

 

 

 

 

FTP upload is also tested every time the

 

 

 

 

 

Media server configuration is saved.

 

 

 

 

 

 

 

Server address

The IP address or DNS name of

 

 

 

 

 

the FTP server.

 

 

 

Port

The port number of the FTP

 

 

 

 

 

service. Most FTP servers will

 

 

 

 

 

use port 21.

 

 

 

 

 

 

 

 

Directory

The directory relative to the root

If left blank, files will be uploaded to the root

 

 

 

 

FTP directory on the FTP

FTP directory.

 

 

 

 

server. The directory should be

 

 

 

 

 

specified using forward slashes

 

 

 

 

 

as in a URL, e.g. /movies/.

 

 

 

 

 

 

 

 

User name

The username to authenticate to

 

 

 

 

 

the FTP server.

 

 

 

Password/Password

The password to authenticate to

 

 

 

confirm

the FTP server.

 

 

 

Use default on

Select to use on demand URLs

If you select this option, also enter the

 

 

demand URLs

generated by the Content

Application directory.

 

 

 

 

Server.

 

 

 

Application

The name of the directory

If the Wowza Media server has been set up

 

 

directory

created under applications on

following Cisco recommendations, this

 

 

 

 

the Wowza Media Server to

directory is called vod.

 

 

 

 

stream on demand. This

 

 

 

 

 

directory is used in the default

 

 

 

 

 

on demand URL.

 

 

 

 

 

 

 

 

Use alternate on

Select to supply your own URLs

 

 

 

demand URLs

for on demand streaming; that

 

 

 

 

 

is, if the On Demand URLs for

 

 

 

 

 

this Media server require

 

 

 

 

 

different path or filename

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 67 of 121

 

Adding & editing Media server configurations

Field

Field description

Usage tips

 

 

 

information from that generated by the Content Server. Enter the URLs for the Main andDual video streams and choose whether the filename will be appended to the alternate URLs.

Media server configuration: Real Media Streaming Server

Only the Helix Streaming Server is supported for streaming Real Media content. Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available.

You can set up a Media server configuration for a Real Media Streaming Server to do live and/or on demand streaming.

Field

 

Field description

Usage tips

Server settings

 

 

 

 

 

 

Name

 

A descriptive name for the

The server name is used in the Template

 

 

 

Media server configuration.

and Manage outputs pages when selecting a

 

 

 

 

Media server configuration. This is a

 

 

 

 

required field.

 

 

 

 

Server address

 

The IP address or DNS name of

 

 

 

 

the server.

 

Support live

 

Select whether the server is to

 

streaming

 

support live streaming and to

 

 

 

 

display the Live streaming

 

 

 

 

settings section.

 

 

 

 

Support On Demand

Select whether the server is to

 

 

 

 

support on demand streaming

 

 

 

 

and to display the Live on

 

 

 

 

demand settings section.

 

 

 

 

 

Live streaming settings

 

 

 

 

 

Server type

 

Either Server G2or Server 90.

 

 

 

 

 

Port

 

The port used for live streaming

The ports used by the Content Server are

 

 

 

off your Real Media server.

listed in Port Information.

 

 

 

Ensure that you select ports that

 

 

 

 

are NOT being used by the

 

 

 

 

Content Server.

 

 

 

 

 

User name

 

The user name to authenticate

 

 

 

 

to the streaming server.

 

 

 

 

Password/Password

The password to authenticate to

 

confirm

 

the streaming server.

 

Use default live

 

Select to use live URLs

If you select this option, also enter the

URLs

 

generated by the Content

Broadcast point.

 

 

 

Server.

 

Broadcast point

 

The Broadcast point for the

If you have not manually changed it on your

 

 

 

streaming server. This is used in

external server, the broadcast mount point

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 68 of 121

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

the default live URL.

for Server G2 is "encoder", and for Server 90

 

 

 

 

 

is "broadcast".

 

 

Use alternate live

Select to supply your own URLs

 

 

 

URLs

for live streaming. Enter the

 

 

 

 

 

URLs for Main andDual video

 

 

 

 

 

streams and choose whether

 

 

 

 

 

you wish the filename to be

 

 

 

 

 

appended to the alternate URL.

 

 

 

 

 

 

 

 

On demand settings

 

 

 

 

 

 

 

 

 

Write movies to the

Select this to write media to the

Do not choose this option if you are

 

 

default media

Content Server’s default media

streaming from an external streaming server.

 

 

location

location: this will either be the E

You can check the default media storage

 

 

 

 

drive of the Content Server or

location in the Server overview. The default

 

 

 

 

an alternate storage location if

media location for Real Media files is (media

 

 

 

 

you have a NAS configured.

location)\data\www.

 

 

 

 

 

 

 

Write movies to an

Select to write media to an

Choose this option if the streaming server is

 

 

alternate location

external streaming server using

on an external server which has a shared

 

 

 

 

a shared drive or UNC path.

drive accessible to the Content Server.

 

 

 

 

 

Enter the shared drive or UNC path, e.g.

 

 

 

 

 

\\servername\share in the Alternate path

 

 

 

 

 

field.

 

 

 

 

 

 

 

FTP movies to

Choose to use FTP to transfer

Choose this option if the streaming server is

 

 

location

media files to the external

on, or can access a shared drive on, an

 

 

 

 

streaming server after the call

external server that is running an FTP

 

 

 

 

has ended.

service.

 

 

 

 

 

If you select this option, complete the other

 

 

 

 

 

fields in this section. Then check the FTP

 

 

 

 

 

upload functionality by clicking Test FTP.

 

 

 

 

 

FTP upload is also tested every time the

 

 

 

 

 

Media server configuration is saved.

 

 

 

 

 

 

 

Server address

The IP address or DNS name of

 

 

 

 

 

the FTP server.

 

 

 

 

 

 

 

 

Port

The port number of the FTP

 

 

 

 

 

service. Most FTP servers will

 

 

 

 

 

use port 21.

 

 

 

 

 

 

 

 

Directory

The directory relative to the root

If left blank, files will be uploaded to the root

 

 

 

 

FTP directory on the FTP

FTP directory.

 

 

 

 

server. The directory should be

 

 

 

 

 

specified using forward slashes

 

 

 

 

 

as in a URL, e.g. /movies/.

 

 

 

User name

The username to authenticate to

 

 

 

 

 

the FTP server.

 

 

 

 

 

 

 

 

Password/Password

The password to authenticate to

 

 

 

confirm

the FTP server.

 

 

 

Use default on

Select to use the default on

If you select this option, also enter the

 

 

demand URLs

demand URLs generated by the

Broadcast point.

 

 

 

 

Content Server.

 

 

 

Broadcast point

The Broadcast point for the

If you have not manually changed it on your

 

 

 

 

streaming server. This is used in

external server, the broadcast mount point

 

 

 

 

the default live URL.

for Server G2 is "encoder", and for Server 90

 

 

 

 

 

is "broadcast".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 69 of 121

 

 

 

 

Adding & editing Media server configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Use alternate on

Select to supply your own URLs

 

 

 

demand URLs

for on demand streaming; that

 

 

 

 

is, if the on demand URLs

 

 

 

 

require different path or

 

 

 

 

filename information from that

 

 

 

 

generated by the Content

 

 

 

 

Server. Enter the URLs for the

 

 

 

 

Main andDual video streams

 

 

 

 

and choose whether the

 

 

 

 

filename will be appended to the

 

 

 

 

alternate URLs.

 

 

 

 

 

 

 

Media server configuration: Podcast Producer Server

Podcast Producer is a third-partyproduct provided by Apple. For setup and support information on Podcast Producer, go to:http://www.apple.com/support/macosxserver/podcastproducer/.

Field

Field description

Usage tips

Server settings

 

 

 

 

 

Name

A descriptive name for the

The server name is used in the Template

 

Media server configuration.

and Manage outputs pages when selecting a

 

 

Media server configuration. This is a

 

 

required field.

 

 

 

Server address

The IP address or DNS name of

 

 

the server.

 

User name

The user name to authenticate

 

 

to the Podcast Producer server.

 

 

 

 

Password/Password

The password to authenticate to

 

confirm

the Podcast Producer server.

 

Get workflows

Click to connect to the Podcast

 

 

Producer server and display a

 

 

list of all available workflows.

 

 

 

 

Workflow name

Select a workflow name from

 

 

the drop-downlist. The workflow

 

 

defines the set of encoding and

 

 

publishing tasks to be

 

 

performed by Podcast Producer.

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 70 of 121

Adding & editing Media server configurations

Media server configuration: iTunes U Server

iTunes U is a third-partyproduct provided by Apple. For setup and support information on iTunes U, go to:http://www.apple.com/support/itunes_u/.

Field

Field description

Usage tips

Server settings

 

 

 

 

 

Name

A descriptive name for the Media

The server name is used in the Template and

 

server configuration.

Manage outputs pages when selecting a Media

 

 

server configuration. This is a required field.

 

 

 

Site URL

The Site URL provided by Apple

 

 

which identifies this iTunes U

 

 

account.

 

Shared

Enter and confirm the Shared

 

secret/Shared

Secret provided by Apple for this

 

secret

iTunes U account.

 

confirm

 

 

Administrator

The credential string provided by

 

credentials

Apple specifying administrator

 

 

access permissions.

 

 

 

 

Display name

The actual name of the account

 

 

used to upload content to iTunes U.

 

User name

The username of the account used

 

 

to upload content to iTunes U.

 

Email

The email address of the account

 

address

used to upload content to iTunes U.

 

User

The user identifier for the account

 

identifier

used to upload content to iTunes U.

 

Tab ID

The iTunes U upload location, for

This ID is the suffix of the URL found by

 

example:

dragging a tab within iTunes while browsing

 

1234567890.01498307570.

your iTunes U account.

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 71 of 121

Displaying the Call configurations list

Displaying the Call configurations list

To display the Call configurations list, go to Management settings > Call configurations. The Content Server is delivered with a default System Call configuration. It is used in thepre-installedRecording aliases - Default OnDemand Only and Default Live and OnDemand.

From the list, site managers can:

Add new Call configurations: clickAdd Call configuration. These Call configurations can then

be selected in a Recording alias. You can also edit an existing Call configuration, change its fields and then clickSave orSave as.

Edit a Call configuration: click the appropriateEdit button.

Delete a Call configuration: select it and then click Delete selected. You cannot delete a Call configuration that is used by a Recording alias: its check box is grayed.

The Call configuration determines:

Dual video support and resolutions

Supported call speeds

Maximum call length

Encryption support

Supported video and audio codecs

Cisco TelePresence Content Server 4.1 printable online

Page 72 of 121

Adding and editing Call configurations

Adding and editing Call configurations

Site managers can add and edit Call configurations. The Call configuration is used by a Recording alias. See Understanding recording configurations.

To add a new Call configuration:

1.Go to Management settings > Call configurations.

2.Click Add Call configuration.

3.Complete the fields using the table below.

4.Click Save.

You can also use an existing Call configuration, change its fields (see below) and then click Save as.

To edit an existing Call configuration

1.Go to Management settings > Call configurations.

2.Click Edit for the Call configuration that you want to update.

3.Change any fields as appropriate using the table below.

4.Click Save.

Field

Field description

Usage tips

Call configuration

 

 

 

 

Name

A name/short description for this Call

A meaningful name helps site managers to select

 

 

configuration.

the correct Call configuration when creating or

 

 

 

editing Recording aliases.

 

 

 

Dual video capabilities

 

 

 

 

Dual video

Dual video capabilities are enabled

Dual video is often used so that everyone in a

enabled

by default. If dual video is not

call can see what is displayed on a computer

 

 

required, this capability can be

(such as a PowerPoint presentation), as well as

 

 

disabled.

seeing the main video (other participants). Dual

 

 

 

video is also known as "extended video", a

 

 

 

"content channel", H.239 capabilities when using

 

 

 

H.323, or BFCP capabilities when using SIP.

 

 

 

Call options

 

 

 

 

 

Supported

Select the call speeds to be

This determines the range of available call

call speeds

supported in this Call configuration.

bandwidths when dialing out to create a

(kbps)

 

conference using a Recording alias with this Call

 

 

 

configuration.

 

 

 

Maximum

Calls using this Call configuration

The default setting is 0, which means that the call

time in call

are terminated automatically after

will never be ended automatically. Zero is also

(mins)

the specified number of minutes.

the default value for new Call configurations.

 

 

 

Support

Select to allow calls using this Call

The Content Server will negotiate the level of

encryption

configuration to be encrypted.

encryption with the remote endpoint.

 

 

 

Advertized codecs

 

 

 

 

Video

Select the video codecs to be

H.261 must be enabled for standards

codecs

advertized for calls using this Call

compliance.

 

 

configuration.

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 73 of 121

 

 

 

Adding and editing Call configurations

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Audio

Select the audio codecs to be

G.711 must be enabled for standards

 

 

codecs

advertized for calls using this Call

compliance.

 

 

 

configuration.

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 74 of 121

Understanding groups & users

Understanding groups & users

Access to view conferences

Who can view conferences can be configured:

Content Server wide with the Allow Guest Access field in Site settings.

o When guest access is selected, entering the Content Server’s address in a web browser displays theView conferences menu: you do not need to authenticate (log in).

o If guest access is not selected in Site settings, then every user has to log in.

For individual conferences:

o All users can be allowed access to a conference. If guest access is enabled inSite settings, the option inConference permissions isAllow access to all users, including guests and this means that all users, including guests, can view the conference. If guest access is not enabled, then the option in Conference permissions isAllow access to all authenticated users. This means that all authenticated users can view the conference after they have logged in.

o Only certain groups and users can be given access by selectingAllow access to only these authenticated groups and users inConference permissions and entering which groups or users can view the conference after they have logged in.

Group & user roles

A group or user with access to the Content Server can have one of three roles. See Adding and updating groups & users for a full explanation but briefly:

Viewer: groups/users who can view the conferences they have been given access to.

Creator: groups/users who can create conferences.

Site manager: groups/users who can use all the Content Server's functionality.

The role also determines which menus are displayed when you log in.

Role

Menus displayed

Viewer (also for

View conferences

guest users)

 

Creator

View conferences and Conference setup

 

 

Site manager

View conferences, Conference setup and Management settings

 

 

Site managers can give individual users in a group a higher role than that inherited from the group. For example, to have most members of a group be viewers or creators, but have some members be site managers, set the group role to be viewer or creator, then individually add the users you want to be a site manager (see Adding and updating groups & users) and set theirRole toSite manager. The

higher role (group role or individual user role) is applied. A user can find out their role when they have logged in by going to their Preferences. SeeEditing user preferences.

Cisco TelePresence Content Server 4.1 printable online

Page 75 of 121

Understanding groups & users

Who can view or edit a conference

A conference specifies who can view it and who can edit it. Users who can view a conference see the conference in the listing and are able to watch and download it. Editors of a conference can edit conference permissions and metadata, use theContent Editor to change the conference, addfurther outputs to a completed conference using the Manage outputs page, and delete the conference.

Group & user accounts and adding groups & users to the Content Server

Groups and users have to be Windows group or user accounts before they can be added to the Content Server. Adding users to the Content Server may happen automatically: it depends whether guest access is enabled in Site settings. You also need to consider the authentication mode set in Site settings (LDAP, Domain or Local): the correct authentication mode depends on how user accounts are organized within your company:

You use Active Directory but your Content Server is not on a domain, or is on a different domain from that containing your groups and users.

You use Active Directory and your Content Server is in the same domain as your groups and users. This is the recommended option for a cluster.

You do not use Active Directory. This is the least preferred option because it is more time consuming to configure and maintain. This option is not recommended for a cluster.

Each of these options is detailed below.

Active Directory but your Content Server is not on a domain, or is on a different domain from that containing your groups and users

1.Go to Management settings > Site settings. See Configuring site settings.

2.For Authentication mode selectLDAP - but see the note below.

3.Enter the details of your LDAP server or servers.

4.Go to Management settings > Groups and users. See Adding and updating groups & users.

5.Add the LDAP groups or users to the Content Server in the format group.name or user.name, and assign the correct Role (Viewer,Creator orSite manager).

o IfAllow Guest Access is enabled inSite settings, you need to manually add all the groups and users who you want to log in. If a user does not exist on the Content Server before they attempt to log in for the first time, but a group to which they belong does, their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

o IfAllow Guest Access is turned off inSite settings, you only need to add the groups and users who need a role higher than viewer (that is, creators or site managers). If a user does not exist on the Content Server before they attempt to log in for the first time (regardless of whether there is a group added to the Content Server that they are a member of), their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

6.All users and all members of the added groups now automatically have access to the Content Server using their normal Active Directory username and password. Groups and users who

have been added to the Content Server are listed in the Displaying the Groups & users list: go toManagement settings > Groups and users. Their role is displayed next to the name. Note

that users may have inherited a higher role from their group membership than the one displayed but they can find out their role after they have logged in by going to their Preferences. SeeEditing user preferences.

Cisco TelePresence Content Server 4.1 printable online

Page 76 of 121

Understanding groups & users

Note: Before changing authentication mode to LDAP, a site manager must add at least one LDAP group or user with the site manager role to the Content Server. Under LDAP authentication, local users (that is user accounts set up through the web interface forWindows Server administration on

the Content Server machine) including the local administrator cannot log in using the login dialog. However, the local administrator can log in by adding #page:login&rescue:true to the end of the

Content Server URL in the browser: http://<ContentServerIPaddress>/tcs/#page:login&rescue:true.

Active Directory and your Content Server is in the same domain as your groups and users

1.Go to Management settings > Site settings. See Configuring site settings.

2.For Authentication modeselect Domain.

3.So that the Content Server can obtain group information, enter the details of your LDAP server or servers.

4.Go to Management settings > Groups and users. See Adding and updating groups & users.

5.Add the domain groups or users to the Content Server in the format group.name or DOMAINNAME (optional)\user.name: Display Name(optional)>, and assign the correct Role

(Viewer, Creatoror Site manager).

o IfAllow Guest Access is enabled inSite settings, you need to manually add all the groups and users who you want to log in. If a user does not exist on the Content Server before they attempt to log in for the first time, but a group to which they belong does, their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

o IfAllow Guest Access is turned off inSite settings, you only need to add the groups and users who need a role higher than viewer (that is, creators or site managers). If a user does not exist on the Content Server before they attempt to log in for the first time (regardless of whether there is a group added to the Content Server that they are a member of), their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

6.All users and all members of the added groups now automatically have access to the Content Server using their normal Active Directory username and password. Groups and users who have been added to the Content Server are listed in the Displaying the Groups & users list: go toManagement settings > Groups and users. Their role is displayed next to the name. Note

that users may have inherited a higher role from their group membership than the one displayed but they can find out their role after they have logged in by going to their Preferences. SeeEditing user preferences.

You do not use Active Directory

1.Create local user accounts on the Content Server for every user individually: go to Management settings >Windows server and create the accounts in the normal way.

2.Go to Management settings > Site settings. See Configuring site settings.

3.For Authentication modeselect Local.

4.Go to Management settings > Groups and users. See Adding and updating groups & users.

5.Add every user individually to the Content Server in the Add groups or users page with the correct role (viewer, creator or site manager). See Adding and updating groups & users. Local users must be entered in the format: MACHINENAME\user.name:Display Name (optional). Note that local authentication does not support groups.

6.All users now have access to the Content Server using the username and password of their local account. Their role is the one assigned to them individually.

Users who have been added to the Content Server are listed in the Displaying the Groups &

Cisco TelePresence Content Server 4.1 printable online

Page 77 of 121

Understanding groups & users

users list: go toManagement settings > Groups and users. Their role is displayed next to the name.

Cisco TelePresence Content Server 4.1 printable online

Page 78 of 121

Displaying the Groups & users list

Displaying the Groups & users list

The Content Server has one predefined user - the local administrator with the default password TANDBERG. We strongly recommend that you change this password - seeChanging the local administrator account password. Users can access the Content Server either as a guest - without the need to log in (if this is allowed inSite settings) or by logging in (authenticating). To understand more about groups and users, seeUnderstanding groups & users.

Displaying the Groups & users list

To display the list of current groups and users, go to Management settings > Groups and users. When the list opens, it shows both groups and users alphabetically by name. The icon for an entry

tells you whether it is a group or a user. You can display only groups or only users with theShow drop-downlist.

From the Groups & users list a site manager can:

Edit a group or user by clicking Edit. SeeAdding & updating groups & users.

Delete groups and users: select the group or user and click Delete selected. You cannot delete the local administrator or the user you are logged in as.

Add a new group or user by clicking Add groups or users. Whether you need to do this

manually depends on a number of factors - see Understanding groups & users. Then for instructions, seeAdding & updating groups & users.

Field

Field description

Usage tips

Groups and Users List

 

 

 

 

Name

The name of the user or the Base

 

 

DN of the group.

 

Display

The user's display name or the

For users, the name shown in the bottom left

name

group's name.

hand corner of the screen when you log in.

 

 

 

Role

One of Site manager, Creatoror

If this is a user who is a member of a group and

 

Viewer. Viewers can browse and

has been added automatically to the Content

 

view conferences. Creators can

Server, the role displayed isViewer even though

 

create conferences and can have

their group may have higher privileges. Site

 

Personal Recording aliases. Site

managers can change the user's role.

 

managers have access to all

If this is a group or user who has been added

 

functions in order to configure and

manually the role displayed is the one set by a

 

manage the Content Server.

site manager.

 

 

Users can find out their role after they have

 

 

logged in by going to Preferences. SeeEditing

 

 

user preferences.

 

 

 

Recording

The number of Recording aliases

 

aliases

belonging to this group or user.

 

owned

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 79 of 121

Adding & updating groups and users

Adding & updating groups and users

Site managers can add new groups or users to give them a role (see below), and update existing ones. Cisco recommends working with groups where possible and then users can be added automatically: if you have not already done so, read the topicUnderstanding groups & users before continuing:

To add a new group or user, go to Management settings > Groups and users and clickAdd Groups or Users. Then complete the fields using thetable below, if necessary, and the naming format displayed in the web interface, then clickAdd Groups or Users.

To edit a group or user, go to Management settings > Groups and users and clickEdit for the appropriate entry in theGroups & users list. You are taken to the Edit group or user page. Change the fields using thetable below, if necessary.

Table for adding groups and users

Field

Field description

Usage tips

Add groups/Add users

 

 

 

 

Site

Groups/users entered here have site

Users who are members of a group will

manager

management privileges.

automatically have the role assigned to the

role

 

group. Users who are members of more than one

 

 

group have the 'highest' role of any group that

Creator role

Groups/users entered here can

they belong to: for example, if a user is a

 

create conferences using their

 

member of two groups, one with a viewer role

 

Personal Recording aliases, or

 

and the other with creator privileges; then that

 

System Recording aliases. Creators

 

user account has creator privileges.

 

can edit parts of their own Personal

Site managers can change the role of individual

 

Recording aliases and edit

 

users by editing them: see the table below.

 

conferences recorded with a

 

 

 

Recording alias which gives them

 

 

editor privileges.

 

 

 

 

Viewer role

Groups/users entered here can view

 

 

conferences they have access to.

 

 

These users only see the View

 

 

Conferences menu.

 

Table for editing groups and users

Field

Field description

Usage tips

Details

 

 

 

 

 

Name

The name of the user or the Base DN of the

 

 

 

group selected from the Groups & users list.

 

 

 

 

Role

Whether the group or user has viewer,

 

 

 

creator or site manager privileges.

 

 

 

 

Display name

The name of the group or user as displayed

 

 

 

in the bottom left of the window.

 

 

 

 

Preferences

 

 

 

 

 

Conferences

The number of conferences displayed per

The default is 20, but you can select 5,

per page

page in the View conferences pages.

10 or 20.

 

 

 

Conference

The conference Category displayed in the

See Displaying the Categories list for

Category on

View conferences pages when you log in.

more information.

login

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 80 of 121

 

 

 

Adding & updating groups and users

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

Recording

Only displayed if the group or user has a

The default is 20, but you can select 5,

 

 

aliases per

creator role: the number of Recording aliases

10, 20, 50 or 100.

 

 

page

displayed per page.

 

 

 

Management

Only displayed if the group or user has a site

The default is 20, but you can select 5,

 

 

items per

manager role: the number of Recording

10, 20, 50 or 100.

 

 

page

aliases, groups and users, Templates, Media

 

 

 

 

server configurations, Call configurations and

 

 

 

 

Categories displayed per page.

 

 

 

 

 

 

 

 

Conference play properties

 

 

 

 

 

 

 

 

Automatically

Select this check box to have the Content

 

 

 

determine

Server automatically calculate the internet

 

 

 

internet

connection speed the first time a user logs in

 

 

 

speed

using a browser/computer combination, or

 

 

 

 

after users re-checktheir conference play

 

 

 

 

properties. It is selected by default.

 

 

 

 

 

 

 

 

Recording aliases owned by this group or user

 

 

 

 

 

 

 

 

Recording

The Recording aliases belonging to the

Click on a name to open the Edit

 

 

aliases

group or user.

Recording alias page for the selected

 

 

 

 

Recording alias.

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 81 of 121

Displaying the server overview

Displaying the server overview

To display the Server overviewpage go to go to Management settings > Server overview. This page displays the status of the Content Server and is automatically updated every ten seconds. On a standalone Content Server, apart from adding option keys to activate features, you cannot update any fields on this page. For a Content Server in a cluster, this page is also used to set the System name, H.323 IDs and E.164 aliases.

The following information is displayed.

Field

Field description

Usage tips

System information

 

 

 

 

System

The name for the Content Server

This section is only displayed for Content

name

that is unique in the cluster.

Servers in a cluster and therefore you can only

 

 

set the System name, H.323 IDand E.164 alias

H.323 ID

The system non-liveand live H.323

here for Content Servers in a cluster. On a

 

IDs for this Content Server to

 

standalone Content Server, go to Site settings to

 

register to the gatekeeper. It is not

 

complete those fields.

 

recommended to call the Content

 

If the Content Server is in a call when these

 

Server using these H.323 IDs while

 

in a cluster.

fields change, it enters Configuration Reload

 

 

mode and the changes will not take effect until

E.164 alias

The system non-liveand live E.164

all calls have ended.

 

aliases for this Content Server to

 

 

register to the gatekeeper. It is not

 

 

recommended to call the Content

 

 

Server using these E.164 aliases

 

 

while in a cluster.

 

Content Server status

 

 

 

 

Server

The current status of the Content

Online: The Content Server can accept calls and

mode

Server.

transcode outputs.

 

 

Reloading Configurations: One or more of

 

 

System name, Gatekeeper settings, Advanced

 

 

H.323 settings, SIP settings or Email settings

 

 

have been saved in Site settings while the

 

 

Content Server was in a call: the Content Server

 

 

is not accepting new calls and when current calls

 

 

complete, settings will be updated and Server

 

 

mode will automatically change toOnline.

 

 

Maintenance: If the Content Server is in a

 

 

cluster, then the site manager can place it in

 

 

Maintenance mode, which means that no new

 

 

calls or offline transcoding jobs are accepted.

 

 

Entering Maintenance mode or Rejoining to the

 

 

cluster is done on the Cluster overview page.

 

 

Idle: The TCS wizard is running. The Content

 

 

Server is not accepting new calls or processing

 

 

new offline transcoding jobs. To exit Idle mode,

 

 

complete or cancel the wizard.

 

 

Offline: The Content Engine service is not

 

 

running. Current calls are dropped and new calls

 

 

are not accepted. To exit Offline mode, start the

 

 

Content Engine service, for example by

 

 

restarting the Content Server: in the web

 

 

interface for Windows Server administration: go

 

 

to Maintenance > Shutdown > Restart.

Cisco TelePresence Content Server 4.1 printable online

Page 82 of 121

Displaying the server overview

Field

Field description

Usage tips

 

 

 

Error: The Content Server is out of disk space -

 

 

less than 5% disk space remains free on the C:

 

 

or E: drive, or on the network attached storage

 

 

(NAS), or the Content Server has lost connection

 

 

to the NAS. Current calls are dropped, and new

 

 

calls or offline transcoding jobs are not accepted.

 

 

To exit Error mode, free up disk space, or, if the

 

 

storage location is on a NAS (see below), check

 

 

the NAS, the share permissions and the network.

 

 

For more information, see Storing recordings.

 

 

 

 

 

Content

The current Content Engine service

A

means that the service is running. If the

Engine

status.

status

 

service is not running, a

is displayed with

Transcode

The current Transcode Engine

the last time and date that the service contacted

Engine

service status.

the database.

 

status

 

 

 

 

Current

A pictorial representation of the

An orange bar represents a call with live

calls

number of current calls.

streaming outputs.

 

 

 

A brown bar represents a call with on demand

 

 

outputs only.

 

 

 

 

Call list

A list of active conferences is

Click on a conference name to display the Edit

 

displayed when there are live calls.

conference page for that conference.

Currently

Whether the Content Server is

 

or No.

 

transcoding

currently transcoding.

 

 

If the Content Server is currently transcoding, the

 

 

 

 

Transcoding job list displays a list of conference

 

 

names that are currently being transcoded, the

 

 

outputs being produced and the percentage

 

 

complete.

 

Transcoding

The list of conferences currently

Shows the outputs being produced and the

job list

being transcoded is displayed when

percentage completed. Click on a conference

 

processing occurs.

name to display the Edit conference page for

 

 

that conference.

 

End all calls

Click to terminate all current calls.

The End all calls button is displayed when there

 

 

are live calls.

 

Content Server information

 

 

 

 

 

 

 

 

IP address

The Content Server's IP address.

 

 

 

 

 

 

Device

The Content Server's serial number.

This is used to generate keys required to

serial

 

upgrade the Content Server.

 

number

 

 

 

 

Software

The currently installed software

This is also displayed at the bottom of every

version

version.

page.

 

 

 

 

Installed

The option keys and a description of

To install new option keys see below.

option keys

what they allow.

 

 

 

 

 

 

 

 

Server disk space

 

 

 

 

 

 

Path/disk

The total available disk space, free

The graphic space indicators turn red if free disk

space

disk space and the free disk space

space is less than 10%. When free disk space is

 

as a percentage of the total for the

less than 5%, the Content Server drops current

 

C: and E: drives. If the media

calls and enters Error mode (does not accept

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 83 of 121

 

 

 

Displaying the server overview

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

storage location is on a NAS (see

any new calls or new offline transcoding jobs).

 

 

 

below), disk space on the NAS is

 

 

 

 

also displayed.

 

 

 

Database location

 

 

 

 

 

 

 

 

Database

Displays the server address, port

On a standalone Content Server, this will always

 

 

data source

and instance to the database for this

be Local Content Server. For Content Servers in

 

 

 

Content Server.

a cluster, the database will be located on an

 

 

 

 

external server.

 

 

 

 

 

 

 

Database

The name of the Content Server's

 

 

 

name

database.

 

 

 

 

 

 

 

 

Media storage location

 

 

 

 

 

 

 

 

Media

Where media is currently stored.

The default media storage location is on the local

 

 

storage

 

E: drive in which case this field displays Local

 

 

location

 

Content Server. For more information, see

 

 

 

 

Storing recordings.

 

 

 

 

 

 

 

Software option

 

 

 

 

 

 

 

 

Add option

Content Server features can be

After adding the option key, click Restart

 

 

key / Restart

activated by adding option keys

service for the installed option key to take effect.

 

 

service

provided by authorized Cisco

This only restarts the Content Engine; therefore

 

 

 

resellers or partners; for example

all current calls are dropped, but it does not

 

 

 

the clustering option key.

affect transcoding or displaying web pages.

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 84 of 121

Configuring site settings

Configuring site settings

Site settings must be configured before using the Content Server. To open Site settings, go to

Management Settings > Site settings.

Most settings in the Site settings page can be applied while the Content Server is in a call without affecting current calls; however, if you change a setting that requires all calls to have ended before it takes effect, the Content Server automatically enters Configuration Reload mode and will not accept new incoming calls or make outgoing calls. When the call or calls currently in progress are completed, the new settings are applied and the Content Server is then able to receive and make calls. In Configuration Reload mode:

The Site settings page displays: "The Content Engine is currently in X calls. The Cisco TelePresence Content Server is in configuration reload mode and will not accept any further calls or apply the new settings until all current calls have ended. To apply new settings now, click End all calls."

The Create conference page displays ‘There are no resources available to make a call, please try again later’.

The Server overview page and the LCD panel displays: ‘Reloading configurations’.

Site managers can override Configuration Reload mode and apply changes immediately by clicking End All Calls in the Site settings page, which terminates calls on the Content Server and applies the new settings.

The settings that trigger Configuration Reload mode are: System name, Cluster name (if in a cluster), Gatekeeper settings, Advanced H.323 settings, SIP settings and Email settings.

(The Site settings page automatically refreshes every 10 seconds.)

Field

Field description

Usage tips

 

System information

 

 

 

 

 

 

System name

The name for the Content Server.

Used in the Cisco TelePresence

 

 

 

Management Suite to identify Content

 

 

 

Servers. Can also be displayed in the

 

 

 

browser title 9bar when using the web

 

 

 

interface (see Show in browser title)

 

 

 

If the Content Server is in a cluster, its

 

 

 

System name is not set here but in the

 

 

 

server overview page.

 

 

 

 

Cluster name

The name for the cluster.

Can only be set when the Content

 

 

 

Server is in a cluster. Used in the Cisco

 

 

 

TelePresence Management Suite to

 

 

 

identify the cluster. Can also be

 

 

 

displayed in the browser title bar when

 

 

 

using the web interface (see Show in

 

 

 

browser title).

 

Show in

When selected displays the System name

Refresh the page to show changes to

browser title

or Cluster name in the browser’s title bar.

the browser title.

 

 

Can be used to brand or identify the

For a cluster, if you go to the web

 

 

Content Server or cluster when using the

interface via the Frontend address,

 

 

web interface.

then the Cluster name is shown in the

 

 

 

title bar; otherwise it displays the

 

 

 

System name of the Content Server.

 

 

 

 

Frontend

The IP address or DNS name of the

If specified, this address is used for the

address

Content Server. Clicking Save checks the

Share link displayed on theRecorded

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 85 of 121

 

 

 

 

Configuring site settings

 

 

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

address. Changes to this page are not

conferences page and the conference

 

 

 

 

saved if a connection cannot be made to

URL displayed on the Edit conference

 

 

 

 

the specified address or it is not that of this

page. Otherwise links to conferences

 

 

 

 

Content Server.

use the address that you typed in the

 

 

 

 

 

browser URL to log in to the Content

 

 

 

 

 

Server.

 

 

 

 

 

 

 

 

 

Gatekeeper

 

 

 

 

 

settings

 

 

 

 

 

 

 

 

 

 

 

Registration

Displays the status of Content Server

Click View all gatekeeper

 

 

 

status

registration with the gatekeeper (registered

registrations to display a page showing

 

 

 

 

or not registered).

all the system and Recording alias

 

 

 

 

 

registration details. See Displaying

 

 

 

 

 

gatekeeper registrations.

 

 

 

 

 

 

 

 

 

Gatekeeper

Select to register with the gatekeeper.

Enter the Gatekeeper address, an

 

 

 

enabled

 

H.323 ID and/or an E.164 aliasand

 

 

 

 

 

choose the Registration mode.

 

 

 

 

 

The gatekeeper must be enabled for a

 

 

 

 

 

cluster – it is not possible to disable the

 

 

 

 

 

gatekeeper functionality.

 

 

 

 

 

 

 

 

 

Gatekeeper

Always Manual.

Manual gatekeeper discovery means

 

 

 

discovery

 

that the Content Server registers with

 

 

 

 

 

one specific gatekeeper, identified by its

 

 

 

 

 

IP address or fully qualified domain

 

 

 

 

 

name.

 

 

 

 

 

 

 

 

 

Gatekeeper

The IP address or DNS name of the

 

 

 

 

address

gatekeeper.

 

 

 

 

H.323 ID

Other systems can call the Content Server

If the Content Server is in a cluster, its

 

 

 

 

using the H.323 ID if the Content Server is

H.323 ID is not set here but in the

 

 

 

 

registered to the gatekeeper. The

server overview page.

 

 

 

 

Recording alias specified in the Default

 

 

 

 

 

Recording aliases below is used for the

 

 

 

 

 

call.

 

 

 

 

 

 

 

 

 

 

E.164 alias

Other systems can call the Content Server

If the Content Server is in a cluster, its

 

 

 

 

using the E.164 alias if the Content Server

E.164 alias is not set here but in the

 

 

 

 

is registered to the gatekeeper. The

server overview page.

 

 

 

 

Recording alias specified in the Default

 

 

 

 

 

Recording aliases below is used for the

 

 

 

 

 

call.

 

 

 

 

Registration

Choose to register the Content Server as a

If you select Gateway enter theH.323

 

 

 

 

Terminal or as a Gateway.

gateway prefix and the E.164 gateway

 

 

 

 

 

prefix. The registration mode for a

 

 

 

 

 

cluster must be Gateway.

 

 

 

 

 

 

 

 

 

H.323 gateway

If registered as a gateway, this prefix must

For a cluster, enter non-liveand live

 

 

 

prefix

be entered before the H.323 ID of a

H.323 and E.164 gateway prefixes. The

 

 

 

 

Recording alias when calling the Content

prefixes you enter cannot be subsets of

 

 

 

 

Server.

each other; make sure they are unique

 

 

 

 

 

and that they follow the dialing plan set

 

 

 

E.164 gateway

If registered as a gateway, this prefix must

 

 

 

up on your VCS. The non-livegateway

 

 

 

prefix

be entered before the E.164 alias of a

prefix will be used for Recording aliases

 

 

 

 

Recording alias when calling the Content

 

 

 

 

with no live streaming outputs; the live

 

 

 

 

Server.

 

 

 

 

gateway prefix will be used for

 

 

 

 

 

 

 

 

 

 

Recording aliases with live streaming

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 86 of 121

 

 

 

 

 

Configuring site settings

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

outputs. For more information, see

 

 

 

Displaying the cluster overview.

 

 

 

 

 

Q.931 port

If in a cluster, the non-liveand live Q.931

Leave as the default, or select ports that

 

 

ports used for H.323 call setup can be

are not being used by the Content

 

 

changed.

Server (see Port information).

 

 

 

 

 

RAS port

If in a cluster, the non-liveand live RAS

Leave as the default, or select ports that

 

 

ports used for gatekeeper registration can

are not being used by the Content

 

 

be changed.

Server (see Port information).

 

 

 

 

 

Authentication

By default, authentication is Off.

If the gatekeeper requires systems to

 

 

 

authenticate with it before they are

 

 

 

allowed to register, select Auto and

 

 

 

supply the User nameand Password

 

 

 

to be used by the Content Server.

 

 

 

 

 

 

User name

The user name to authenticate to the

 

 

 

 

gatekeeper.

 

 

 

 

 

 

 

 

Password/Pas

The password to authenticate to the

 

 

 

sword confirm

gatekeeper.

 

 

 

Advanced

 

 

 

 

H.323 settings

 

 

 

 

 

 

 

 

 

Use static

Deselected by default. This means that the

Static ports can be enabled by selecting

 

ports

ports to use are allocated dynamically

the check box and specifying the

 

 

when opening a TCP/UDP connection.

required Port range. This may be

 

 

 

necessary if the Content Server is to

 

 

 

make calls through a firewall.

 

 

 

 

 

 

Port range

3230 to 3270 is the standard firewall port

 

 

 

 

range: select the range appropriate to your

 

 

 

 

local firewall settings.

 

 

 

 

 

 

 

NAT

Network Address Translation (NAT) is

If On, the Content Server uses the

 

 

used when the Content Server is

specified NAT address in place of its

 

 

connected to a router with NAT support.

own IP address within Q.931 and

 

 

The default setting is Off.

H.245.

 

 

 

If set to Auto, the Content Server tries to

 

 

 

determine whether the NAT address or

 

 

 

the real IP address should be used.

 

 

 

This makes it possible to call endpoints

 

 

 

on both sides of the NAT router.

 

 

 

If you select either On orAuto, enter the

 

 

 

NAT address.

 

 

 

 

 

NAT address

The global, external address to a router

In the router, the following ports must be

 

 

with NAT support.

routed to the system’s IP address:

 

 

 

Port 1720 for a standalone

 

 

 

 

Content Server. If the Content

 

 

 

 

Server is in a cluster, the ports

 

 

 

 

specified as the non-liveand live

 

 

 

 

Q.931 ports in the Gatekeeper

 

 

 

 

settings section above.

 

 

 

The port range specified in Port

 

 

 

 

Range, above for example 3230

 

 

 

 

to 3270. Contact your Cisco

Cisco TelePresence Content Server 4.1 printable online

Page 87 of 121

 

 

 

 

Configuring site settings

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

reseller for more information.

 

 

 

 

 

 

 

SIP settings

 

 

 

 

 

 

 

 

 

 

Registration

Displays the status of Content Server’s

Click View all SIP registrationsto

 

 

status

registration with the SIP registrar.

display a page showing all the system

 

 

 

 

 

and Recording alias registration details.

 

 

 

 

 

See Displaying SIP registrations.

 

 

 

 

 

 

 

SIP enabled

Select to enable registration with a SIP

Enter the SIP display name, SIP

 

 

 

 

registrar. SIP is not available for a cluster.

address (URI), Server address and

 

 

 

 

 

choose the Transport.

 

 

 

 

 

 

 

SIP display

The Content Server’s SIP display name.

This is presented as a description of the

 

 

name

 

SIP URI by the SIP registrar to other

 

 

 

 

 

systems.

 

 

 

 

 

 

 

SIP address

Other systems can call the Content Server

 

 

 

(URI)

using the SIP Address or URI (Uniform

 

 

 

 

 

Resource Identifier) if the Content Server

 

 

 

 

 

is registered to a SIP registrar. The

 

 

 

 

 

Recording alias specified in the Default

 

 

 

 

 

Recording aliases below is used for the

 

 

 

 

 

call.

 

 

 

 

 

 

 

 

Server

Always Manual.

 

 

 

discovery

 

 

 

 

Server

The IP address or DNS name of the SIP

When changing the address of the SIP

 

 

address

registrar.

registrar, you need to change the server

 

 

 

 

 

address in all SIP URIs of Recording

 

 

 

 

 

aliases; for example, from

 

 

 

 

 

SIPalias@SIP.registrar.1 to

 

 

 

 

 

SIPalias@SIP.registrar.2.

 

 

 

 

 

 

 

Server type

Always Auto, which supports registering to

 

 

 

 

 

standard SIP registrars such as

 

 

 

 

 

OpenSIPS.

 

 

 

Transport

The transport protocol for SIP. The default

 

 

 

 

 

is TCP (Transmission Control Protocol).

 

 

 

 

 

UDP (User Datagram Protocol) can also

 

 

 

 

 

be used.

 

 

 

 

 

 

 

 

User name

The user name to authenticate to the SIP

 

 

 

 

 

registrar.

 

 

 

Password/Pas

The password to authenticate to the SIP

 

 

 

sword confirm

registrar.

 

 

 

Authentication

 

 

 

 

 

 

 

 

 

 

Authentication

Choose the authentication method for the

There are three modes of authentication

 

 

 

 

Content Server.

(for more information see

 

 

 

 

If you select either Domain orLDAP

Understanding groups and users):

 

 

 

 

authentication, expand the LDAP server

Local: Only users with valid local

 

 

 

 

section and enter the details of a Microsoft

accounts added through the Groups &

 

 

 

 

Active Directory server. To enter details for

users page can log in. Local groups are

 

 

 

 

more than one LDAP server, click Add

not supported.

 

 

 

 

LDAP server. Currently, only Microsoft

Domain: Users with domain accounts

 

 

 

 

Active Directory Server is supported.

and local users are able to log in. The

 

 

 

 

Clicking Save checks the LDAP server

local administrator account can be used

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 88 of 121

 

 

 

 

 

Configuring site settings

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

settings because the Content Server

to configure the Content Server, or

 

 

 

 

attempts to bind to the LDAP server.

other local or domain users can be

 

 

 

 

Changes to this page are not saved if the

given a site manager role. Domain

 

 

 

 

LDAP server settings are incorrect.

authentication can only be used if the

 

 

 

 

 

Content Server has been added to a

 

 

 

 

 

domain. If you add the Content Server

 

 

 

 

 

to an existing domain, you need to

 

 

 

 

 

define a separate security policy for the

 

 

 

 

 

Content Server, otherwise the existing

 

 

 

 

 

security policies may prevent it from

 

 

 

 

 

functioning correctly. Contact your

 

 

 

 

 

authorized Cisco reseller or partner for

 

 

 

 

 

details of the recommended security

 

 

 

 

 

policy settings. The recommended

 

 

 

 

 

authentication mode for a cluster is

 

 

 

 

 

domain authentication.

 

 

 

 

 

LDAP: LDAP authentication does not

 

 

 

 

 

require the Content Server to be added

 

 

 

 

 

to a domain. Before changing

 

 

 

 

 

authentication from Local toLDAP, the

 

 

 

 

 

site manager must add at least one

 

 

 

 

 

LDAP user with the site manager role to

 

 

 

 

 

the Content Server. To do this, go to

 

 

 

 

 

Management Settings > Groups and

 

 

 

 

 

users and select Add groups or

 

 

 

 

 

users. Enter at least one valid

 

 

 

 

 

username in Site manager role. Under

 

 

 

 

 

LDAP authentication local users cannot

 

 

 

 

 

log in using the standard login method.

 

 

 

 

 

However, the local administrator can log

 

 

 

 

 

in by adding #page:login&rescue:true to

 

 

 

 

 

the end of the Content Server URL in

 

 

 

 

 

the browser.

 

 

 

 

 

 

 

Add LDAP

You can add up to five servers that the

Only active if you have selected Domain

 

 

server

Content Server will look up to authenticate

or LDAP as theAuthentication mode.

 

 

 

 

users.

 

 

 

Server

The IP address or DNS name of your

Only Microsoft Active Directory Server

 

 

address

LDAP server.

is currently supported.

 

 

 

 

 

 

 

Port

Port 389 is the default port for most

 

 

 

 

 

Domain Controllers. Global Catalog

 

 

 

 

 

Servers may use port 389 or 3268.

 

 

 

 

 

 

 

 

Base DN

The search base which the Content Server

The Content Server searches the object

 

 

 

 

uses to search for user records. (DN =

specified and any objects beneath it.

 

 

 

 

Distinguished Name)

The Base DN is a unique name for this

 

 

 

 

 

container. It typically consists of OU,

 

 

 

 

 

CN, and DC components.

 

 

 

 

 

Base DN examples:

 

 

 

 

 

OU=employees,DC=company,DC=com

 

 

 

 

 

OU=marketing,OU=employees,DC=co

 

 

 

 

 

mpany,DC=com

 

 

 

 

 

In this example, OU ‘marketing’ is

 

 

 

 

 

contained within the OU ‘employees’;

 

 

 

 

 

therefore,

 

 

 

 

 

OU=employees,DC=company,DC=com

 

 

 

 

 

identifies all employees including the

 

 

 

 

 

Marketing department and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 89 of 121

 

 

 

 

 

Configuring site settings

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

 

 

 

OU=marketing,OU=employees,DC=co

 

 

 

 

 

mpany,DC=com identifies users from

 

 

 

 

 

the Marketing department only.

 

 

 

 

 

 

 

User DN

The LDAP identifier of the account in your

This account must have read

 

 

 

 

domain which the Content Server uses to

membership privileges, that is,

 

 

 

 

identify who is trying to log in. The User

privileges to retrieve users’ ‘memberOf’

 

 

 

 

DN (Distinguished name) is a unique

attributes from Active Directory using

 

 

 

 

name for this account comprising:

LDAP. You can use an existing account

 

 

 

 

• CN (Common Name) of the special

or create a new special account with

 

 

 

 

those privileges. This account does not

 

 

 

 

account

 

 

 

 

need to be inside the search tree

 

 

 

 

 

 

 

 

 

• OU (Organizational Unit)

specified in the Base DN.

 

 

 

 

• DC (Domain Object Class)

 

 

 

 

 

User DN examples:

 

 

 

 

 

CN=user_account,OU=employees,DC=co

 

 

 

 

 

mpany,DC=com

 

 

 

 

 

CN=user_account,OU=marketing,DC=com

 

 

 

 

 

pany,DC=com

 

 

 

 

 

Note that DNs can have many more than

 

 

 

 

 

four parts.

 

 

 

 

 

 

 

 

 

 

Password/Pas

The password for the account identified

 

 

 

 

sword confirm

above.

 

 

 

User properties

 

 

 

 

 

 

 

 

 

 

Allow guest

Select to enable unauthenticated access

When selected:

 

 

access

to the Content Server as a "guest" user;

• Users do not have to authenticate

 

 

 

 

that is, without logging in.

 

 

 

 

to view conferences. Guest users

 

 

 

 

 

 

 

 

 

 

can view all conferences that have

 

 

 

 

 

Allow access to all users

 

 

 

 

 

selected in the Conference

 

 

 

 

 

permissions.

 

 

 

 

 

• The RSS feeds icon is displayed

 

 

 

 

 

in the Recorded conferences page

 

 

 

 

 

for all users. Conferences which

 

 

 

 

 

allow access to all users and

 

 

 

 

 

which is not password-protected

 

 

 

 

 

can be viewed from an RSS

 

 

 

 

 

reader.

 

 

 

 

 

 

 

Email settings

 

 

 

 

 

 

 

 

 

 

Send email

Select to send an email when a

The email is sent to the address

 

 

after

conference finishes and then complete the

specified in the Recording alias used to

 

 

conference

other fields in this section. Clicking Save

make the conference. The email

 

 

has finished

checks the email SMTP settings and a

contains a link to find the conference in

 

 

 

 

warning is displayed if a connection to the

the Recorded conferences page.

 

 

 

 

SMPT server fails. However, changes to

 

 

 

 

 

the page are still saved, even if the email

 

 

 

 

 

settings are incorrect.

 

 

 

 

 

 

 

 

From email

The email address that emails will be sent

 

 

 

address

from.

 

 

 

SMTP server

The address of the mail server to use to

 

 

 

address

send email.

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 90 of 121

 

Configuring site settings

 

Field

Field description

Usage tips

 

 

User name

Enter a user name if the SMTP server

 

 

 

 

requires authentication.

 

 

 

Password/Pas

Enter a password if the SMTP server

 

 

 

sword confirm

requires authentication.

 

 

 

API

 

 

 

 

 

 

 

 

 

API enabled

The Content Server includes an

The API has been designed for

 

 

Application Programmer Interface (API)

integration with the Cisco TelePresence

 

 

which has been designed to provide

Management Suite (TMS) but can also

 

 

mechanisms for external systems and

be used with other management

 

 

services to get information from, and add

systems.

 

 

information to, the Content Server. The

The API is enabled by default and must

 

 

API must be enabled for a cluster.

stay enabled:

 

 

 

• If integration with TMS is required.

 

 

 

• If the API is used for customized

 

 

 

integration with other systems.

 

 

 

Refer to the Cisco TelePresence

 

 

 

Content Server API Guide on

 

 

 

www.tandberg.com for details of

 

 

 

available API calls.

 

 

 

If neither applies, the API can be

 

 

 

disabled.

 

 

 

 

 

 

User name

The Content Server API user name is

 

 

 

 

admin: this cannot be changed.

 

 

 

Password/Pas

The password for accessing the Content

The default API password is TANDBERG.

 

sword confirm

Server API.

Cisco strongly recommends that you

 

 

 

change this password if you want the

 

 

 

API to remain enabled. If you clear the

 

 

 

password and the password field is

 

 

 

empty, API clients will not receive an

 

 

 

authentication challenge.

 

 

 

 

 

 

System

 

 

 

 

defaults

 

 

 

 

 

 

 

 

 

Default

Must be a System Recording alias.

For more information about Recording

 

Recording

If the system H.323 ID, E.164 alias, SIP

aliases, see Adding & editing Recording

 

alias

URI or Content Server's IP address is

aliases.

 

 

called from an endpoint, the selected

 

 

 

 

Recording alias is used for recording

 

 

 

 

and/or streaming the call.

 

 

 

 

 

 

 

 

Default Media

Specify which Media server configuration

 

 

 

server

is shown by default in the Media server

 

 

 

configurations

configurations lists when adding or editing

 

 

 

 

a Template, or in the Manage outputs

 

 

 

 

page of a conference.

 

 

 

 

 

 

 

 

Live Windows

The preconfigured Media server

A Media server configuration for the

 

Media

configuration, Local Windows Media

local or an external Windows Media

 

 

Streaming Server, is used by default.

streaming server can be added and

 

Non-Live

 

 

then selected instead.

 

Windows

 

 

 

 

 

 

Media

 

 

 

 

 

 

 

 

 

Live MPEG-4

By default, it is not possible to stream

A Media server configuration for an

 

 

MPEG-4for QuickTime live from the

external Darwin or QuickTime streaming

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 91 of 121

 

 

 

 

Configuring site settings

 

 

 

 

 

 

 

Field

Field description

Usage tips

 

 

for QuickTime

Content Server.

server can be added and then selected

 

 

 

 

here.

 

 

 

 

 

 

 

Non-Live

The preconfigured Media server

 

 

 

MPEG-4for

configuration, Local IIS Web Server, is

 

 

 

QuickTime

used by default. This delivers MPEG-4for

 

 

 

 

QuickTime as a progressive download

 

 

 

 

(HTTP streaming).

 

 

 

 

 

 

 

 

Live MPEG-4

By default, it is not possible to stream

A Media server configuration for an

 

 

for Flash

MPEG-4for Flash live from the Content

external Wowza Media Server for Flash

 

 

 

Server.

can be added and then selected here.

 

 

 

 

 

 

 

Non-Live

The preconfigured Media server

 

 

 

MPEG-4for

configuration, Local IIS Web Server, is

 

 

 

Flash

used by default. This will deliver MPEG-4

 

 

 

 

for Flash as a progressive download

 

 

 

 

(HTTP streaming).

 

 

 

Live Real

By default, it is not possible to stream Real

A Media server configuration for an

 

 

Media

Media live from the Content Server.

external Helix streaming server can be

 

 

 

 

added and then selected here.

 

 

Non-LiveReal

The preconfigured Media server

 

 

 

 

 

configuration, Local IIS Web Server, is

 

 

 

Media

used by default. This will deliver Real

 

 

 

 

Media as a progressive download (HTTP

 

 

 

 

streaming).

 

 

 

 

 

 

 

 

Advanced

 

 

 

 

streaming

 

 

 

 

options: Target

 

 

 

 

bit rates

 

 

 

 

 

 

 

 

 

Small

The target bit rate for small outputs in the

Choose the maximum output bit rates

 

 

 

range 56 - 200 kbps. The recommended

for each output size. These changes

 

 

 

value is 56 kbps.

affect the bit rates of outputs created by

 

 

 

 

the Template editor and Manage

 

 

Medium

The target bit rate for Medium outputs in

 

 

outputs pages.

 

 

 

the range 200 - 700 kbps. The

 

 

 

 

 

 

 

recommended value is 512 kbps.

 

 

 

 

 

 

 

 

Large

You cannot edit this field.

This target bit rate is always the call

 

 

 

 

speed of the call when the conference is

 

 

 

 

created.

 

 

 

 

 

Cisco TelePresence Content Server 4.1 printable online

Page 92 of 121

Displaying gatekeeper registrations

Displaying gatekeeper registrations

To display detailed information about gatekeeper registrations, go to Management settings > Site settings and clickView all gatekeeper registrations. This is a status page: you cannot edit any

fields. The following information is displayed.

Field

Field description

 

Usage tips

Gatekeeper registration status

 

 

 

 

 

 

Registered

The IP address or DNS name of the

A

means that Content Server is registered

to

H.323 gatekeeper that the Content

 

Server is currently registered to.

to the gatekeeper.

 

 

 

 

System registrations

 

 

 

 

 

 

Alias

The name of the H.323 ID or E.164

 

 

 

alias that is registered. This is

 

 

 

configured in Site settings.

 

 

 

 

 

 

Current

The current status of the registration

A

means that there is a problem and the

status

with the gatekeeper. If the status is

 

'Not Registered', then check that the

error message explains why.

 

alias is not a duplicate of another

 

 

 

system registered to this

 

 

 

gatekeeper.

 

 

Alias type

Either H.323 IDor E.164 Alias.

 

 

 

 

 

 

Recording alias registrations