Cisco Systems CPMICWIREDS User Manual
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C H A P T E R 3

Applications

Services, page 19

Call History, page 19

Preferences, page 22

Linked Mode, page 23

IP Phone Information, page 24

Administrator Settings, page 25

Services

Conference Station services can include special telephony features, network data, and web-basedinformation. The services available for your phone depend on the system configuration and the services you are subscribed to. For more information, contact your system administrator.

Access Services

Procedure

Step 1 Press Apps.

Step 2 Use the Navigation bar and Select button to scroll and select the service you want to access.

Step 3 Press theSelect softkey, or pressExit to return to the Applications screen.

Call History

Call History allows you to view information about calls made to and from the conference station. A call state icon is displayed to indicate the type of call:

Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0

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Applications

View call history

Received

Placed

Missed

The history stores a maximum of 50 records for each history type.

The caller ID displays with the call icon. If the caller ID is unavailable, then the phone number displays. If the phone number is unavailable, then the message Unknown displays. All Call History items are integrated into one list and are ordered by time (latest to oldest).

You can dial a number directly from the Call History list.

If set up by your administrator, the Call History logs the received and placed calls from shared lines. To view the call history logs, open the Call History screen.

View call history

Procedure

Step 1 Press Apps.

Step 2 Use the Navigation bar and Select button to scroll and selectCall History.

View call record details

Step 1

Step 2

Step 3

Step 4

Procedure

Press Apps.

Use the Navigation bar and Select button to scroll and select Call History.

Select a call record and press Details.

If the Details softkey is not visible on the screen, pressMore first.

Press to return to the Call History list.

Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0

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