Cisco Systems 813 User Manual

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Quick Start Guide

Cisco 811 and 813 Router Cabling and Setup

1Cisco One-Year Limited Hardware Warranty Terms

2Overview

3Parts List

4Verify the PC Setup

5Connect the Cisco 811 or 813 Router to a PC

6Connect the Cisco 811 or 813 Router to a Hub

7Connect an ISDN Line

8Connect Telephone, Fax Machine, or Modem

9Connect the Power and Turn On the Router

10Verifying the LEDs

11Obtaining Documentation

12Documentation Feedback

13Cisco Product Security Overview

14Obtaining Technical Assistance

15Obtaining Additional Publications and Information

1 CiscoOne-YearLimited Hardware Warranty Terms

There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.

1.Launch your browser, and go to this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears.

2.To read the Cisco Information Packet, follow these steps:

a.Click the Information Packet Number field, and make sure that the part number78-5235-03A0is highlighted.

b.Select the language in which you would like to read the document.

c.Click Go.

The Cisco Limited Warranty and Software License page from the Information Packet appears.

d.Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).

Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s website:http://www.adobe.com

3.To read translated and localized warranty information about your product, follow these steps:

a.Enter this part number in the Warranty Document Number field: 78-10747-01C0

b.Select the language in which you would like to view the document.

c.Click Go.

The Cisco warranty page appears.

d.Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).

You can also contact the Cisco service and support website for assistance:

http://www.cisco.com/public/Support_root.shtml.

Duration of Hardware Warranty

One (1) Year

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

2

Complete the information below, and keep it for reference.

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

2 Overview

This document describes the basic process of cabling and configuring the Internet access device, the Cisco 811 or 813 router. For advanced cabling information, refer to the Cisco 811 and 813 Router Hardware Installation Guide. For advanced configuration information, refer to theCisco 800 Series Router Software Configuration Guide. These documents are available on Cisco.com.

3 Parts List

The shipment of your Cisco 811 or 813 router includes the following items:

One Cisco 811 or 813 router

One yellow Ethernet cable

One red ISDN U cable

One blue console cable

One DB-9-to-RJ-45adapter (for use with the blue console cable)

One black power supply

One black power supply cord

Product Documentation

4 Verify the PC Setup

Before you begin, verify that each computer that will be connected to the router has a network interface card (NIC) installed and that Transmission Control Protocol/Internet Protocol (TCP/IP) has been loaded and configured. For more information on how to configure TCP/IP, refer to the PC Configuration Instructions to Establish Cisco Router-to-PC Communications, which is available on Cisco.com.

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5 Connect the Cisco 811 or 813 Router to a PC

Follow these steps to connect the Cisco 811 or 813 router to a PC:

Step 1 Connect the yellow Ethernet cable from the yellow Ethernet port (Cisco 811 router) or from any of the yellow Ethernet ports (Cisco 813 router) on the back panel of the router to the Ethernet port on the NIC on the computer.

Figure 1 Connecting a Cisco 811 or 813 Router to a PC

TO HUB TO PC

ETHERNET 10

BASE T

 

Model Cisco 813

NOR

RVS

DSU

ON

OFF

71 VDC

OK

LAN

AUX

Step 2 Verify that the TO HUB/TO PC switch on the left side of the back panel has been set to the TO PC position.

Note The TO HUB/TO PC button corresponds to the Ethernet port on the Cisco 811 router and to Ethernet port 1 on the Cisco 813 router.

Caution Always connect the yellow cable or Ethernet cable that you supply to the yellow ports on the router. Do not connect the cable to an ISDN S/T or U port or to a Network Termination 1 (NT1) device. Accidently connecting the cable to the wrong port can damage your router.

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6 Connect the Cisco 811 or 813 Router to a Hub

Follow these steps to connect the Cisco 811 or 813 router to a hub:

Step 1 Connect the yellow Ethernet cable from the yellow Ethernet port (Cisco 811 router) or from any of the yellow Ethernet ports (Cisco 813 router) on the back panel of the router to the hub.

Figure 2 Connecting a Cisco 811 or 813 Router to a Hub

TO HUB TO PC

ETHERNET 10

BASE T

 

Model Cisco 813

NOR

RVS

DSU

ON

OFF

2X

10/100

 

 

3X

 

 

4X

6X 7X 8X

MDI

MDI-X

micro hub 10/100

Step 2 Verify that the TO HUB switch on the left side of the back panel has been set to the TO HUB position.

Note The TO HUB/TO PC button corresponds to the Ethernet port on the Cisco 811 router and to Ethernet port 1 on the Cisco 813 router.

Caution Always connect the yellow cable or Ethernet cable that you supply to the yellow ports on the router. Do not connect the cable to an ISDN S/T or U port or to a Network Termination 1 (NT1) device. Accidently connecting the cable to the wrong port can damage your router.

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7 Connect an ISDN Line

Follow these steps to connect an ISDN U line to use the data service unit (DSU) features of the router.

Caution Always connect the red cable to the red ISDN U port on the router. Do not connect either cable to the yellow Ethernet port. Accidently connecting these cables to the wrong port can damage your router.

Figure 3 Connecting a Cisco 811 or 813 Router to an ISDN U Line

TO HUB

 

 

TO PC

ETHERNET 10

 

 

BASE T

 

 

 

1

 

 

2

3

 

 

4

Cisco 813

Model Cisco 813

CONSOLE ISDN S/T

NORRVS

DSU ON OFF

ISDN U

 

+5, -

-71

 

 

PHONE

24,

VDC

ISDN wall jack

Step 1 Connect the red cable with theRJ-11connector to the red ISDN U port.

Step 2 Connect the other end of the cable to the ISDN wall jack with anRJ-11connector.

Step 3 Verify that the DSU button is set to the ON position.

Step 4 Check the DSU LED on the front panel after routerpower-up.If the DSU LED is not on, try pressing the NOR/RVS button.

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8 Connect Telephone, Fax Machine, or Modem

If you have a Cisco 813 router, you can connect a touch-tonetelephone, fax machine, or modem. Use the cables provided with these devices.

The gray PHONE 1 and PHONE 2 ports are RJ-11connectors.

Caution Do not connect the router telephone ports to the telephone wall jack. These ports are not meant for direct connection to the public network. This connection can damage your router.

Figure 4 Connecting a Cisco 813 Router to a Telephone

TO HUB

 

ERNET 10 BASE

 

Model Cisco

 

 

TO PC

ETH

 

 

 

 

 

 

 

813

 

 

 

 

T

CO

 

 

 

 

 

 

 

 

 

 

 

NSOLE

 

 

 

 

 

 

ISDN S/T

NOR

 

1

 

 

 

 

RVS

 

 

 

 

 

 

 

2

 

 

 

DSU

 

 

3

4

 

 

ON

 

 

 

 

 

OFF

Cisco 813

ISDN U

 

+5, -

-71

 

 

PHONE

24,

VDC

 

 

 

Analog telephone

Step 1 Connect one end of the telephone cable to the gray PHONE 1 or PHONE 2 port. If you are connecting only one device, use the PHONE 1 port.

Step 2 Connect the other end of the cable to your device.

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9 Connect the Power and Turn On the Router

Follow these steps to connect power to the Cisco 811 or 813 router and turn it on.

Figure 5 Connecting the Power to a Cisco 811 or 813 Router

TO HUB

ETHERNET 10 BASE

 

Model Cisco

 

 

TO PC

 

 

 

 

 

T

CONSOLE

813

 

 

 

 

 

 

 

 

 

ISDN S/T

NOR

 

1

 

 

 

RVS

 

 

 

 

 

 

2

 

 

 

DSU

 

3

4

 

 

ON

 

 

 

 

OFF

Cisco 813 router

ISDN U

 

+5, -

-71

 

 

PHONE

24,

VDC

 

 

 

ISDN U

1

 

 

 

 

2

 

 

 

 

 

 

Desktop power supply

Step 1

Make sure the router power is off. Press the power switch to standby (

 

).

 

 

Step 2 Connect the desktop power supply cable to the8-pinconnector on the router.

Step 3

Connect the power cord to the desktop power supply.

 

 

Step 4

Attach the open loop connector of the ground conductor to the grounding terminal, then connect the power cord to an

 

electrical outlet.

 

 

Step 5

Turn ON the router. Press the power switch to on (|).

 

 

 

 

 

 

10 Verifying the LEDs

Verify the power connection and all other connections (links) by checking the LEDs in the table below. If the LEDs are not on, see the troubleshooting information in the Cisco 800 Series Router Hardware Installation Guide.

Power/Link

LEDs To Check

Normal Patterns

 

 

 

Power

OK

On

 

 

 

To hub, server, PC, or workstation

Cisco 811 front panel: ETHERNET 1

On

 

Cisco 813 front panel: ETHERNET 4,

 

 

3, 2, and 1

 

 

 

 

To ISDN network using ISDN U port

DSU, LINE, B1, or B2

On. B1 or B2 is on only when the router has

 

 

an active voice or data connection.

 

 

 

To ISDN network using ISDN S/T port

LINE, B1, or B2

On. B1 or B2 is on only when the router has

 

 

an active voice or data connection.

 

 

 

To telephone, fax, or modem

PHONE 1 or 2

On. PHONE 1 or 2 is on only when the

 

You can also pick up the handset and

telephone, fax, or modem is in use.

 

 

 

listen for a dial tone.

 

 

 

 

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11 Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=)from the Ordering tool or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool: http://www.cisco.com/en/US/partner/ordering/

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208or, elsewhere in North America, by calling 1 800553-NETS(6387).

12 Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

9

13 Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you can perform these tasks:

Report security vulnerabilities in Cisco products.

Obtain assistance with security incidents that involve Cisco products.

Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies—security-alert@cisco.com

Nonemergencies— psirt@cisco.com

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

14 Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day,award-winningtechnical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

10

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking theTools & Resources link under Documentation & Tools. ChooseCisco Product Identification Tool from the Alphabetical Indexdrop-downlist, or click theCisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pastingshow command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific:+61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Yournetwork is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operationof an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commitfull-timeresources during normal business hours to resolve the situation.

Severity 3 (S3)—Operationalperformance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—Yourequire information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

15 Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

11

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores ofin-depthonline resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, usingreal-worldcase studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

World-classnetworking training is available from Cisco. You can view current offerings at this URL:http://www.cisco.com/en/US/learning/index.html

12

13

14

15

Corporate Headquarters

European Headquarters

Americas Headquarters

Asia Pacific Headquarters

Cisco Systems, Inc.

Cisco Systems International BV

Cisco Systems, Inc.

Cisco Systems, Inc.

170 West Tasman Drive

Haarlerbergpark

170 West Tasman Drive

168 Robinson Road

San Jose, CA 95134-1706

Haarlerbergweg 13-19

San Jose, CA 95134-1706

#28-01Capital Tower

USA

 

1101 CH Amsterdam

USA

 

Singapore 068912

www.cisco.com

The Netherlands

www.cisco.com

www.cisco.com

 

Tel:

408 526-4000

www-europe.cisco.com

Tel:

408 526-7660

Tel:

+65 6317

7777

 

800 553-NETS(6387)

Tel:

31 0 20 357 1000

Fax:

408 527-0883

Fax:

+65 6317

7799

Fax:

408 526-4100

Fax:

31 0 20 357 1100

 

 

 

 

 

Cisco Systems has more than 200 offices in the following countries. Addresses, phone numbers, and fax numbers are listed on the

C i s c o W e b s i t e a t w w w . c i s c o . c o m / g o / o f f i c e s

Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Cyprus • Czech Republic • Denmark Dubai,UAE• Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore Slovakia•Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX,Post-Routing,Pre-Routing,ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)

© 2005 Cisco Systems, Inc. All rights reserved.

Printed in the USA on recycled paper containing 10% postconsumer waste.

OL-1470-05

DOC-78xxxxx=