Cisco Systems 7925G, 7926G, 7925G-EX User Manual

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Cisco Systems 7925G, 7926G, 7925G-EX User Manual

C H A P T E R 8

Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

This chapter describes how to use the Settings menus on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G to view the Security Configuration menu, Device Information menu, Model Information menu, Status menu, and the Call Statistics screen. This chapter includes the following sections:

Viewing Security Information, page 8-1

Viewing Device Information, page 8-4

Viewing Model Information, page 8-7

Viewing the Phone Status Menu, page 8-8

For more information, see Chapter 9, “Monitoring the Cisco Unified Wireless IP Phone Remotely.” For more information about troubleshooting the Cisco Unified IP Phone, Chapter 10, “Troubleshooting the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.”

Viewing Security Information

To view the Security Configuration screen on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G and see information about the security settings, follow these steps:

Procedure

Step 1 Choose the SETTINGS > System Configuration > Security.

Step 2 Use the Navigation button to scroll through the items in the Security Configuration screen. Table 8-1 describes the items that appear in this screen.

Step 3 To exit the Security Configuration screen, press the Back softkey.

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Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing Security Information

Table 8-1

Security Configuration Screen Items

 

 

 

Item

 

Description

 

 

 

Web Access

 

Indicates web access capability for the phone.

 

 

Disabled—No user options web page access

 

 

ReadOnly—Can view information

 

 

Full—Can use configuration pages

 

 

You configure web access in Cisco Unified Communications

 

 

Manager Administration.

 

 

 

Security Mode

 

Displays the security mode that is set for the phone. You configure

 

 

the device security mode in Cisco Unified Communications

 

 

Manager Administration.

 

 

Note If you choose PEAP as your security mode, you can enable

 

 

the validation of the server certificate on the phone.

 

 

 

MIC

 

Indicates whether a manufacturing installed certificate (used for the

 

 

security features) is installed on the phone (Yes) or is not installed

 

 

on the phone (No). For information about how to manage the MIC

 

 

for your phone, see the “Using the Certificate Authority Proxy

 

 

Function” chapter in Cisco Unified Communications Manager

 

 

Security Guide.

 

 

 

LSC

 

Indicates whether a locally significant certificate (used for the

 

 

security features) is installed on the phone or is not installed on the

 

 

phone. For information about how to manage the LSC for your

 

 

phone, see the “Using the Certificate Authority Proxy Function”

 

 

chapter in Cisco Unified Communications Manager Security Guide.

 

 

 

CTL File

 

Displays the MD5 hash of the certificate trust list (CTL) file that is

 

 

installed in the phone. If no CTL file is installed on the phone, this

 

 

field displays Not Installed.

 

 

If security is configured for the phone, the CTL file installs

 

 

automatically when the phone reboots or resets. For more

 

 

information about this file, see the “Configuring the Cisco CTL

 

 

Client” chapter in Cisco Unified Communications Manager

 

 

Security Guide.

 

 

If a CTL file is installed on the phone, provides access to the CTL

 

 

File screen. For more information, see “Accessing the CTL File

 

 

Screen” section on page 8-2.

 

 

 

Trust List

 

If a CTL file is installed on the phone, provides access to the Trust

 

 

List screen. For more information, see “Trust List Screen” section

 

 

on page 8-3.

 

 

 

CAPF Server

 

Displays the IP address or host name and the port of the CAPF that

 

 

the phone uses.

 

 

 

Accessing the CTL File Screen

The CTL File screen contains these options:

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Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing Security Information

CTL File—Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone, and provides access to the CTL File menu. If no CTL file is installed on the phone, this field displays Not Installed. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, see

Cisco Unified Communications Manager Security Guide.)

A locked padlock

icon in this option indicates that the CTL file is locked.

An unlocked padlock

icon indicates that the CTL file is unlocked.

CAPF Server—IP address of the CAPF server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

Communications Manager/TFTP Server—IP address of a Cisco Unified Communications Manager

and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

If neither the primary TFTP (TFTP Server 1) server nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu. (For information about changing these options, see “Configuring DHCP Settings” section on page 5-5.)

Note When the wireless IP phone is connected to a Cisco Unified Communications Manager Release 5.0 or later, you can have multiple security profiles assigned to a phone. When the phone has more than one security profile using different secure Cisco Unified Communications Manager clusters, you must delete the CTL file from the current profile before enabling another profile. See “Understanding Security Profiles” section on page 1-13.

To unlock the CTL file, follow these steps:

Procedure

Step 1 If a CTL file is installed on the phone, choose Settings > System Configuration > Security > CTL File.

Step 2 Scroll to the CTL File menu and press Select.

Step 3 Press **# to unlock options on the CTL File menu.

Step 4 If you decide not to continue, press **# again to lock options on this menu.

Step 5 Scroll to the CTL option that you want to change and press Erase.

After you make the change, the CTL file locks automatically.

Step 6 To exit the CTL File screen, press the Exit softkey.

Trust List Screen

The Trust List screen displays information about all of the servers that the phone trusts.

Accessing the Trust List Screen

To access the trust list screen on a phone with a CTL file,

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Viewing Device Information

Step 1 Choosing Settings > Security Configuration > Trust List.

Step 2 To exit the Trust List screen, press the Exit softkey.

The Trust List screen contains these options:

CAPF Server—IP address of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.

Communications Manager / TFPT Server—IP address of a Cisco Unified Communications Manager

and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.

SRST Router—IP address of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified Communications Manager Administration. Also displays a certificate icon if a certificate is installed for this server.

Related Topics

Viewing the Status Messages, page 8-9

Viewing Call Statistics, page 8-13

Viewing Firmware Versions, page 8-16

Viewing Device Information

You can access the Device Information screen on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G and to view information about the current configuration:

Cisco Unified Communications Manager servers

Network settings

WLAN information

HTTP information

Locale information

Security settings

QoS information

To view the Device Information screen, follow these steps:

Procedure

Step 1 Choose Settings menu> Device Information.

Step 2 Use the Navigation button to scroll to one of the categories in the Device Information screen and press

Select.

The list of items under the category displays.

Table 8-2 describes the categories and items that appear in this screen.

Step 3 To exit the Device Information screen, press the Back softkey.

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Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone

Viewing Device Information

Table 8-2 Device Information Categories and Items

Item

 

Description

 

 

 

 

 

CallManager Information

 

 

 

 

 

 

 

CallManager 1–5

 

Host names or IP addresses, in prioritized order, of the

 

 

Cisco Unified Communications Manager servers with which the

 

 

phone can register. An item can also show the IP address of an SRST

 

 

router that is capable of providing limited

 

 

Cisco Unified Communications Manager functionality.

 

 

Each available server displays the Cisco Unified Communications

 

 

Manager server IP address and one of the following states:

 

 

Active—Cisco Unified Communications Manager server from

 

 

which the phone is currently receiving call-processing services.

 

 

Standby—Cisco Unified Communications Manager server to

 

 

which the phone switches if the current server becomes

 

 

unavailable.

 

 

Blank—No current connection to this

 

 

Cisco Unified Communications Manager server.

 

 

 

 

 

Network Information

 

 

 

 

 

 

 

DHCP Server

 

IP address of the DHCP server from which the phone obtains its IP

 

 

address.

 

 

 

MAC Address

 

MAC address of the phone.

 

 

 

Host Name

 

Unique, fixed name that is automatically assigned to the phone based

 

 

on the MAC address.

 

 

 

Domain Name

 

Name of the DNS in which the phone resides.

 

 

 

IP Address

 

IP address of the phone.

 

 

 

Subnet Mask

 

Subnet mask used by the phone.

 

 

 

TFTP Server 1

 

Primary TFTP server used by the phone.

 

 

 

TFTP Server 2

 

Secondary TFTP server used by the phone.

 

 

 

Default Router 1

 

IP address for the default gateway used by the phone.

 

 

 

DNS Server 1

 

Primary DNS server used by the phone.

 

 

 

DNS Server 2

 

Backup DNS server used by the phone.

 

 

 

Load Server

 

Host name or IP address for the alternate server that the phone uses for

 

 

firmware upgrades.

 

 

 

CDP Enabled

 

Indicates whether the network is using Cisco Discovery Protocol

 

 

(CDP).

 

 

 

DHCP Enabled

 

Indicates whether this phone is using DHCP for its IP address

 

 

assignment or not.

 

 

 

Alternate TFTP

 

Indicates whether this phone uses a TFTP server other than the one

 

 

assigned by DHCP.

 

 

 

 

 

WLAN Information

 

 

 

 

 

 

 

Profile Name

 

Name of the network profile that the phone is currently using.

 

 

 

SSID

 

Service Set ID that the phone is currently using.

 

 

 

 

 

 

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