Cisco Systems 6945 User Manual

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Preface

Overview

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) provides the information you need to understand, install, configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager (Cisco Unified CM) or other network devices. See the “Obtaining Documentation, Obtaining Support, and Security Guidelines” section on page xi.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are administration-leveltasks and are not intended forend-usersof the phones. Many of the tasks involve configuring network settings and affect the phone’s ability to function in the network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified CM, many of the tasks in this manual require familiarity with Cisco Unified CM.

Organization

This manual is organized as follows.

Chapter

Description

 

 

Chapter 1, “An Overview of the Cisco

Provides a conceptual overview and description of the Cisco

Unified IP Phone”

Unified IP Phone.

 

 

Chapter 2, “Preparing to Install the Cisco Unified IP

Describes how the Cisco Unified IP Phone interacts with other key

Phone on Your Network”

IP telephony components, and provides an overview of the tasks

 

required prior to installation.

 

 

Chapter 3, “Setting Up the Cisco Unified IP Phone”

Describes how to install and configure the Cisco Unified IP Phone on

 

your network properly and safely.

 

 

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Chapter 4, “Configuring Settings on the Cisco

Describes how to configure network settings, verify status, and make

Unified IP Phone”

global changes to the Cisco Unified IP Phone.

 

 

 

Chapter 5, “Configuring Features, Templates,

Provides an overview of procedures for configuring telephony

Services, and Users”

features, configuring directories, configuring phone button and

 

 

softkey templates, setting up services, and adding users to Cisco

 

 

Unified Communications Manager.

 

 

 

Chapter 6, “Customizing the Cisco

Explains how to customize phone ring sounds and the phone idle

Unified IP Phone”

display at your site.

 

 

 

Chapter 7, “Viewing Model Information, Status, and

Explains how to view model information, status messages, network

Statistics on the Cisco Unified IP Phone”

statistics, and firmware information from the Cisco Unified

 

 

IP Phone.

 

 

 

Chapter 8, “Monitoring the Cisco Unified IP Phone

Describes the information that you can obtain from the phone’s web

Remotely”

page to remotely monitor the operation of a phone and to assist with

 

 

troubleshooting.

 

 

 

Chapter 9, “Troubleshooting and Maintenance”

Provides tips for troubleshooting the Cisco Unified IP Phone and the

 

 

Cisco Unified IP Phone Expansion Modules.

 

 

 

Appendix A, “Providing Information to Users Via a

Provides suggestions for setting up a website for providing users

Website”

with important information about their Cisco Unified IP Phones.

 

 

 

Appendix B, “Supporting International Users”

Provides information about setting up phones in non–English

 

 

environments.

 

 

 

Appendix C, “Technical Specifications”

Provides technical specifications of the Cisco Unified IP Phone.

 

 

 

Appendix D, “Basic Phone Administration Steps”

Provides procedures for basic administration tasks such as adding a

 

 

user and phone to Cisco Unified CM and then associating the user to

 

 

the phone.

 

 

 

Appendix E, “Installing the Wall Mount Kit for the

Contains instructions for installing the wall mount for the

Cisco Unified IP Phones 6921, 6941, 6945, and

Cisco Unified IP Phone.

6961”

 

 

 

 

 

 

Related Documentation

For more information about Cisco Unified IP Phones or Cisco Unified CM, refer to the following publications.

Cisco Unified IP Phone 6900 Series

These publications are available at the following URL:

http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Quick Start Guide for the Cisco Unified IP Phone 6921

Quick Start Guide for the Cisco Unified IP Phone 6941 for Administrative Assistants

Regulatory Compliance and Safety Information for Cisco Unified IP Phones

Cisco Unified Communications Manager Administration

Related publications are available at the following URL:

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

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http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified Communications Manager Business Edition

Related publications are available at the following URL:

http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html

Obtaining Documentation, Obtaining Support, and Security

Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-partyauthority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at

http://www.access.gpo.gov/bis/ear/ear_data.html.

Document Conventions

This document uses the following conventions:

Convention

Description

 

 

boldface font

Commands and keywords are in boldface.

 

 

italic font

Arguments for which you supply values are in italics.

 

 

[ ]

Elements in square brackets are optional.

 

 

{ x | y | z }

Alternative keywords are grouped in braces and separated by vertical bars.

 

 

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by

 

vertical bars.

 

 

string

A nonquoted set of characters. Do not use quotation marks around the string

 

or the string will include the quotation marks.

 

 

screen font

Terminal sessions and information the system displays are in screen font.

 

 

boldface screen font

Information you must enter is in boldface screen font.

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Convention

Description

 

 

 

 

 

 

 

 

italic screen font

Arguments for which you supply values are in italic screen font.

 

 

 

 

 

^

The symbol ^ represents the key labeled Control—forexample, the key

 

 

 

 

combination ^D in a screen display means hold down the Control key while

 

 

 

 

you press the D key.

 

 

 

 

 

< >

Nonprinting characters, such as passwords are in angle brackets.

 

 

 

 

 

 

Note Meansreader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Caution Meansreader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warnings use the following convention:

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

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