Cisco Systems 4500E User Manual

Size:
2.88 Mb
Download

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706USAhttp://www.cisco.com Tel: 408526-4000

800 553-NETS(6387) Fax: 408527-0883

Text Part Number: OL-25230-02

NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMEDSUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

Copyright © 2009–2011Cisco Systems, Inc. All rights reserved.

 

 

 

 

 

 

 

 

 

 

C O N T E N T S

 

 

Preface

v

 

 

 

 

 

 

 

 

 

 

Overview v

 

 

 

 

 

 

 

 

 

 

Organization

v

 

 

 

 

 

 

 

 

 

Obtaining Documentation, Obtaining Support, and Security Guidelines

v

 

 

Overview

 

 

 

 

 

 

 

 

 

C H A P T E R

1

1-1

 

 

 

 

 

 

 

 

 

 

IP Camera Features

1-1

 

 

 

 

 

 

 

 

IP Camera Physical Details

1-3

 

 

 

 

 

 

DC Auto Iris Lens Connector Pinouts

1-6

 

 

 

 

 

Package Contents

1-6

 

 

 

 

 

 

 

 

Getting Started

 

 

 

 

 

 

 

 

C H A P T E R

2

2-1

 

 

 

 

 

 

 

 

 

Installing the IP Camera

2-1

 

 

 

 

 

 

 

Performing the Initial Setup of the IP Camera

2-5

 

 

 

Accessing the IP Camera

2-6

 

 

 

 

 

 

 

Understanding the IP Camera User Interface

2-8

 

 

 

IP Camera Window Links

2-8

 

 

 

 

 

 

IP Camera Windows

2-9

 

 

 

 

 

 

 

Adjusting Back Focus on the IP Camera

2-10

 

 

 

 

Powering the IP Camera On or Off 2-11

 

 

 

 

 

Resetting the IP Camera

2-11

 

 

 

 

 

 

 

Managing the Local Storage

2-11

 

 

 

 

 

 

Downloading and Installing the USB Download Decryption Utility

2-12

 

 

Formatting the USB Flash Drive

2-12

 

 

 

 

Downloading Encrypted Video Files from the USB Flash Drive 2-13

 

 

 

Deleting Encrypted Video Files from the USB Flash Drive 2-13

 

 

 

Decrypting Encrypted Video Files

2-14

 

 

 

 

Configuring and Managing the IP Camera

 

 

C H A P T E R

3

3-1

 

 

 

Accessing Navigating the Configuration Windows 3-1

 

 

 

Feature Setup Windows

3-2

 

 

 

 

 

 

Streaming Settings Window

3-3

 

 

 

 

Camera Settings Window

3-6

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

iii

 

 

 

 

 

Contents

Video Overlay Settings Window 3-8

IO Ports Settings Window

3-9

Pan Tilt Settings Window

3-10

Event Notification Window

3-11

Patrol Sequence Window

3-16

Analytics Windows 3-18

 

Network Setup Windows

3-18

 

Basic Settings Window

 

3-18

 

IP Addressing Window

 

3-19

 

Time Settings Window

 

3-20

 

Discovery Settings Window

3-22

SNMP Settings Window

3-23

802.1x Settings Window

3-25

IP Filter Settings Window

3-26

QoS Settings Window

3-27

 

Administration Windows

3-28

 

Account Initialization Window

3-28

User Settings Window

 

3-30

 

Maintenance Settings Window 3-31

Firmware Settings Window

3-33

Device Processes Window 3-34

Password Complexity Window

3-35

Log Windows 3-35

 

 

 

Log Setup Settings Window

3-36

Local Log Window 3-38

 

 

C H A P T E R

4

Viewing Live Video 4-1

 

 

Troubleshooting 5-1

C H A P T E R

5

 

 

 

I N D E X

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

iv

OL-25230-02

 

 

 

Preface

Overview

This document, Cisco Video Surveillance 4300E and 4500EHigh-DefinitionIP Camera User Guide, provides information about installing, configuring, using, managing, and troubleshooting the Cisco 4300E and 4500E Video Surveillance High-Definition IP Cameras.

Organization

This manual is organized as follows:

Chapter 1, “Overview”

Provides an overview of the IP camera and its features

 

 

Chapter 2, “Getting Started”

Provides instructions for installing and performing the initial

 

setup of the IP camera, accessing and understanding the IP

 

camera user interface, adjusting its back focus, powering the IP

 

camera on and off, resetting the IP camera, and managing the

 

local storage.

 

 

Chapter 3, “Configuring and

Explains how to configure, manage, and administer the IP camera

Managing the IP Camera”

through the web-basedconfiguration pages

 

 

Chapter 4, “Viewing Live Video”

Explains how to view live video from the IP camera

 

 

Chapter 5, “Troubleshooting”

Provides basic troubleshooting information

 

 

Obtaining Documentation, Obtaining Support, and Security

Guidelines

For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

v

 

Preface

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

vi

OL-25230-02

 

 

 

C H A P T E R 1

Overview

This chapter provides an overview of the Cisco 4000E Series Video Surveillance High-DefinitionIP Cameras and their features. These IP cameras include:

CIVS-IPC-4300E—High-definitiondigital camera that is suitable for a wide range of video surveillance applications

CIVS-IPC-4500E—Identicalfeatures to theCIVS-IPC-4300Emodel with the addition of digital signal processor (DSP) capabilities that are used for the Cisco video analytics feature

Note TheCIVS-IPC-4300Emodel is not designed to be upgraded with a DSP.

This chapter includes these topics:

IP Camera Features, page 1-1

IP Camera Physical Details, page 1-3

DC Auto Iris Lens Connector Pinouts, page 1-6

Package Contents, page 1-6

IP Camera Features

The Cisco Video Surveillance IP Camera offers a feature-richdigital camera solution for a video surveillance system. The camera provideshigh-definition(HD) video and simultaneous H.264 and MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and 60 fps at 720p (1280 x 720) resolution. Contact closures andtwo-wayaudio allow integration with microphones, speakers, and access control systems.

In addition, the IP camera provides networking and security capabilities, including multicast support, hardware-basedAdvanced Encryption Standard (AES), andhardware-basedData Encryption Standard/Triple Data Encryption Standard (DES/3DES) encryption. The camera can be powered through an external power supply or by integrated Power over Ethernet (PoE).

The IP camera includes the following key features:

H.264 and MJPEG compression—TheIP camera can generate H.264 and MJPEG streams simultaneously.

Progressive scan video—TheIP camera captures each frame at its entire resolution using progressive scan rather than interlaced video capture, which captures each field of video.

Analog video output—Supportsanalog video at 720p or lower resolution for installation purposes.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

1-1

 

 

 

Chapter 1 Overview

IP Camera Features

Video analytics (CIVS-IPC-4500Eonly)—Providesan intuitive interface and tools for video analysis.

Medianet—TheIP camera supports the Auto Smartports feature of the Media Services Interface (MSI). MSI enables a camera to participate as an endpoint in the Cisco medianet architecture when connected to a medianet enabled switch.

Local Storage—Supportsup to 8 GB of USB flash storage of video data when the camera loses network connectivity.

Day/night switch support—AnIR-cutfilter provides increased sensitivity inlow-lightconditions.

Two-way audio communication—Audiocan be encoded with the video. With the internal or optional external microphone and optional external speaker, you can communicate with people at the IP camera location while you are in a remote location and viewing images from the IP camera.

Multi-protocol support—Supportsthese protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP, SMTP, SNMP v2 and v3, SSL/TLS, and TCP/IP.

Web-based management—Youperform ongoing administration and management of the IP camera throughweb-basedconfiguration menus.

Motion detection—TheIP camera can detect motion inuser-designatedfields of view by analyzing changes in pixels and generate an alert if motion is detected.

Flexible scheduling—Youcan configure the IP camera to respond to events that occur within a designated schedule.

Syslog support—TheIP camera can send log data to a Syslog server.

IP address filter—Youcan designate IP addresses that can access the IP camera and IP addresses that cannot access the IP camera.

User-definable HTTP/ HTTPS port number—Allowsyou to define the port that is used to connect to the camera through the Internet.

DHCP support—TheIP camera can automatically obtain its IP addresses in a network in which DHCP is enabled.

Network Time Protocol (NTP) support—Allowsthe IP camera to calibrate its internal clock with a local or Internet time server.

Support for C and CS mount lenses—TheIP camera supports a variety of C and CS mount lenses.

PTZ support—TheIP camera supports Pelco D protocol, which enables PTZ functions when used with a supported motorized zoom lens, external pan/tilt mount, and control device.

Power options—TheIP camera can be powered with 12 volts DC or 24 volts AC, which is provided through an optional external power adapter, or through PoE (802.3af), which is provided through a supported switch.

Camera access control—Youcan control access to IP camera configuration windows and live video by configuring various user types and log in credentials.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

1-2

OL-25230-02

 

 

Chapter 1 Overview

IP Camera Physical Details

IP Camera Physical Details

The IP camera includes a reset button, built-inmicrophone, status LEDs, several ports for connecting external devices, and two threaded mounting holes, one on the bottom and one on the top.

Note The IP camera casing serves as a heatsink for the internal electronics and may be warm to the touch. This is normal and indicates that the heatsink property of the casing is working as designed.

Figure 1-1 and the table that follows describe the items on the front of the IP camera.

Figure 1-1Front of IP Camera

1

Lens opening

The IP camera supports a variety of C and CS mount lenses, which

 

 

attach here.

 

 

For best performance, Cisco recommends that you use a DC auto

 

 

iris lens.

 

 

 

2

Focus ring

Allows you to adjust the back focus of the IP camera.

 

 

You must loosen the focus ring hex screw on the bottom of the IP

 

 

camera before you can rotate the focus ring. For instructions, see

 

 

the “Adjusting Back Focus on the IP Camera” section on

 

 

page 2-10.

 

 

 

3

Microphone

Captures audio.

 

 

There also is a connection for an optional external microphone on

 

 

the rear of the IP camera.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

1-3

 

 

 

Chapter 1 Overview

IP Camera Physical Details

Figure 1-2 and the table that follows describe the items on the rear of the IP camera.

Figure 1-2Rear of IP Camera

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Power LED

Lights bright when the IP camera is powering up. Lights dim when

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the camera is IP operating

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Analog Audio/Video Port

Allows the connection of an optional Y cable or mini cable with

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BNC connector. You can connect an optional external speaker or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

microphone to the Y cable, or an optional video monitor to the mini

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cable with BNC connector. Both cables are included in the optional

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

audio/video cables accessory kit can be purchased from Cisco

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Cisco part number CIVS-IPCA-1021=).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

PoE LED

Indicates information about PoE as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Litgreen—PoEconnection is detected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off—PoEconnection is not detected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

LAN port

Accepts a standard LAN cable to connect the IP camera to a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10/100BaseT router or switch.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Network Activity LED

Indicates information about the network connections as follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Litamber—LANconnection is detected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off—LANconnection is not detected

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blinking—Datais being transmitted or received via the LAN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

1-4

OL-25230-02

 

 

Chapter 1 Overview

IP Camera Physical Details

6

Power input

Provides for the connection of an optional 12 V, 1 amp DC power

 

 

 

adapter or 24 VAC power adapter.

 

 

 

 

 

 

 

 

 

 

Caution Use only the Cisco specified power supply adapter.

 

 

 

 

 

 

 

 

 

 

7

Reset button

Recessed button that reboots the IP camera or resets it to a default

 

 

 

state. You can use a pin or paper clip to depress it. It can be used

 

 

 

any time that the IP camera is on and can have various effects, as

 

 

 

described in the “Resetting the IP Camera” section on page 2-11.

 

 

 

 

 

8

GPIO ports

General purpose input/output (GPIO) terminal block that includes

 

 

 

2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,

 

 

 

DO2), a grounding port (labeled GND), and a 5-pinRS-232port.

 

 

 

 

 

9

USB port

Supports up to 8 GB of USB flash storage of video data when the

 

 

 

camera loses network connectivity.

 

 

 

 

 

 

 

 

Figure 1-3 and the table that follows describe the item on the side of the IP camera.

Figure 1-3Side of IP Camera

 

 

 

 

 

 

 

 

 

 

1

DC auto iris lens connector

Connection for cable from DC auto iris lens

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

1-5

 

 

 

Chapter 1 Overview

DC Auto Iris Lens Connector Pinouts

DC Auto Iris Lens Connector Pinouts

Figure 1-4 describes the pinouts of the DC auto iris lens connector on the IP camera.

Figure 1-4DC Auto Iris Lens Connector Pinouts

Pin

Function

 

 

1

Damp –

 

 

2

Damp +

 

 

3

Drive +

 

 

4

Drive –

 

 

Package Contents

The the Cisco Video Surveillance IP Camera package includes these items:

Camera

Lens opening dust cap

USB port cover

Terminal block for power connection

C mount lens adaptor ring

0.9 mm Allen wrench for unlocking and locking the focus ring

Quick Start Guide

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

1-6

OL-25230-02

 

 

C H A P T E R 2

Getting Started

This chapter provides instructions for installing and performing the initial setup of the Cisco Video Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you can configure it or view video from it, and how to perform other important tasks.

This chapter includes these topics:

Installing the IP Camera, page 2-1

Performing the Initial Setup of the IP Camera, page 2-5

Accessing the IP Camera, page 2-6

Understanding the IP Camera User Interface, page 2-8

Adjusting Back Focus on the IP Camera, page 2-10

Powering the IP Camera On or Off, page 2-11

Resetting the IP Camera, page 2-11

Managing the Local Storage, page 2-11

Installing the IP Camera

This section describes how to install the IP camera. Before installing, review these guidelines:

The IP camera requires a network cable and a connection to a standard 10/100BaseT router or switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af compliant.

If you are using the IP camera on a network connection that does not provide PoE, you must use a Cisco 12 VDC power adapter (Cisco part number CIVS-PWRPAC-12V)or athird-party24 VAC power adapter.

If you are using an external speaker, microphone, input device, output device, or pan/tilt control device, you must configure additional settings after installing and performing the initial set up of the IP camera before the external device can fully operate. For detailed information about these settings, see Chapter 3, “Configuring and Managing the IP Camera.”

If you do not connect an external device (speaker, microphone, input, output, or pan/tilt control) when you perform the following installation procedure, you can install any of these devices later.

The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you must complete the procedure in the “Adjusting Back Focus on the IP Camera” section on page 2-10 before you install the camera using the procedure in this section.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

2-1

 

 

 

Chapter 2 Getting Started

Installing the IP Camera

Warning Installation of the equipment must comply with local and national electrical codes.Statement 1074

Warning The power supply must be placed indoors.Statement 331

Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA enclosure.

Warning This product must be connected to apower-over-ethernet(PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source.Statement 353

Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or a minimum 24AWG communication cable.

Note The power adapter that you use with the IP camera must provide power that is within+/–10%of the required power.

Note The equipment is to be connected to a Listed class 2, limited power source.

To install the IP camera, follow the steps in Table 2-1.For illustrations of the connectors and ports that the steps refer to, see the“IP Camera Physical Details” section on page 1-3.

.

 

 

Table 2-1

Installing the IP Camera

 

 

 

 

 

Action

Explanation

 

 

 

Step 1

Attach a lens to the lens opening on the IP camera.

If you are using a CS mount lens, screw the lens into

 

 

the lens opening. The IP camera accepts CS-mount

 

 

lenses with a lens protrusion of up to 5 mm.

 

 

If you are using a C mount lens, screw the C mount

 

 

lens adapter that is supplied with the IP camera into

 

 

the lens opening, then screw the lens into the adapter.

 

 

Ensure that the lens is clean because any dirt may degrade

 

 

the quality of video images.

 

 

Note Save the lens opening dust cap and replace the dust

 

 

cap if you remove the lens.

 

 

 

Step 2

If you are using a DC auto iris lens, connect its cable to

For best performance, Cisco recommends that you use a

 

the DC auto iris lens connector on the IP camera.

DC auto iris lens.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-2

OL-25230-02

 

 

Chapter 2 Getting Started

Installing the IP Camera

Table 2-1

Installing the IP Camera (continued)

 

 

 

 

 

 

Action

Explanation

 

 

 

Step 3

Optional. Use the audio Y cable to connect a speaker,

Each device connects to the audio Y cable through a

 

microphone, or both devices to the audio port on the rear

standard 3.5 mm mini phone jack. A speaker connects to

 

of the IP camera.

the red jack (speaker out) and a microphone connects to

 

 

the black jack (mic in). The Y cable that is included in the

 

 

optional audio/video cables accessory kit can be

 

 

purchased from Cisco (Cisco part number

 

 

CIVS-IPCA-1021=).

 

 

A speaker plays audio that is captured by a microphone

 

 

that is attached to the PC on which you view video from

 

 

the camera.

 

 

Place the external microphone in a location that allows it

 

 

to capture the audio that you want.

 

 

Note By default, the IP camera does not transmit or

 

 

 

receive audio. To enable and configure audio, see

 

 

 

the “Streaming Settings Window” procedure on

 

 

 

page 3-3.

 

 

 

Step 4

Optional. Use the mini cable with BNC connector to

The analog video device displays video from the

 

temporarily attach an NTSC or PAL compliant analog

IP camera. The display does not include the time stamp or

 

video display device to the analog video out port on the

text that are configured for the camera.

 

rear of the IP camera for installation purposes.

Connect the monitor BNC connector to the mini cable

 

 

 

 

with BNC adapter, then plug the cable into the analog

 

 

video out port. The mini cable with BNC adapter is

 

 

included in the audio/video cables accessory kit, which

 

 

you can purchase from Cisco (Cisco part number

 

 

CIVS-IPCA-1021=).

 

 

Analog video is enabled by default to allow you to adjust

 

 

the camera field of view during installation. However, it is

 

 

not supported as a normal camera feed and is

 

 

automatically disabled when any of the following camera

 

 

settings are made:

 

 

Audio is enabled

 

 

Resolution is set to 1080p

 

 

Framerate is set to 60 fps

 

 

Mjpeg is enabled

 

 

H.264 and mjpeg are both enabled

 

 

Note We recommend that you disable analog video after

 

 

 

installation. To disable analog video, see the

 

 

 

“Streaming Settings Window” procedure on

 

 

 

page 3-3.

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

2-3

 

 

 

Chapter 2 Getting Started

Installing the IP Camera

Table 2-1

 

Installing the IP Camera (continued)

 

 

 

 

 

 

 

 

Action

Explanation

 

 

 

 

 

Step 5

Optional. Use the GPIO ports on the rear of the IP

You can connect up to two input devices and two output

 

 

camera to connect external devices that trigger alarms

devices to these ports:

 

 

(connect through input ports) or respond to alarms

DI1—Alarminput 1

 

 

(connect through output ports).

 

 

DI2—Alarminput 2

 

 

 

 

 

 

 

 

DO1—Alarmoutput 1

 

 

 

 

DO2—Alarmoutput 2

 

 

 

 

GND—Ground(for use if needed)

 

 

 

 

 

Step 6

Optional. Use theRS-232ports on the rear of the IP

A RS-232cable fits into the ports in one way. Make sure

 

 

camera to connect a control device (motorized housing)

to insert it properly.

 

 

that supports the Pelco D protocol.

 

 

 

 

 

 

 

Step 7

Connect an STP (shielded twisted pair) Category 5 or

If your network provides PoE, the IP camera powers on.

 

 

higher network cable to the LAN port on the back of the

Skip to Step 9.

 

 

camera and to a 10/100/BaseT router or switch.

 

 

 

 

 

 

 

Step 8

If you are using the IP camera on a network connection

First, connect the bare wires at the end of the power

 

 

that does not provide PoE, connect the optional 12 VDC

adapter to the terminal block that is provided with the IP

 

 

or 24 VAC power adapter.

camera:

 

 

 

 

With the screws on the terminal block facing down,

 

 

 

 

take either of these actions:

 

 

 

 

For a 12 VDC poweradapter—Putthe positive

 

 

 

 

wire into the slot at the right rear of the terminal

 

 

 

 

block, put the negative wire into the middle slot

 

 

 

 

and put the ground wire in the left slot. (On the

 

 

 

 

Cisco power adapters, the positive wire has a

 

 

 

 

white stripe and the negative wire has no stripe.)

 

 

 

 

For a 24 VAC poweradapter—Putone wire into

 

 

 

 

the into the slot at the right rear of the terminal

 

 

 

 

block and put the other wire into the middle slot.

 

 

 

 

There is polarity, so either wire can go into either

 

 

 

 

slot.

 

 

 

 

Use a smallflat-headscrewdriver to tighten the

 

 

 

 

screws on the bottom of the terminal block so that the

 

 

 

 

power adapter wires are attached securely.

 

 

 

 

Note The power adapter may include an attached

 

 

 

 

terminal block that does not fit the IP camera. If

 

 

 

 

so, remove that terminal block and replace it with

 

 

 

 

the one that is provided with the IP camera.

 

 

 

 

Next, plug the terminal block into the power input port on

 

 

 

 

back of the IP camera. The terminal block fits into the

 

 

 

 

input port in one way. Make sure that the tabs on the

 

 

 

 

terminal block face the bottom of the IP camera.

 

 

 

 

Finally, plug the power adapter into an electrical outlet.

 

 

 

 

The IP camera powers up.

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

2-4

 

 

OL-25230-02

 

 

 

 

 

Chapter 2 Getting Started

Performing the Initial Setup of the IP Camera

Table 2-1

Installing the IP Camera (continued)

 

 

 

 

 

Action

Explanation

 

 

 

Step 9

Check the LEDs on the IP camera.

The Ready LED lights brightly while the IP camera

 

 

starts up. After a few minutes, the Ready LED flashes

 

 

briefly then dims.

 

 

The Network LED should be on.

 

 

 

Step 10

Mount the IP camera in the desired location.

Connect the mounting device to the threaded mounting

 

 

hole on the bottom or top of the IP camera, depending on

 

 

your installation requirement.

 

 

 

After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP Camera” section on page 2-5 to access and configure the camera.

Performing the Initial Setup of the IP Camera

After you install IP camera as described in the “Installing the IP Camera” section on page 2-1,or after you perform a factory reset procedure, you must access the IP camera and make initial configuration settings. These settings include administrator and root passwords, and whether the IP camera can be accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection.

To make these configuration settings, you connect to the IP camera from any PC that is on the same network as the IP camera. The PC must meet these requirements:

Operating system—MicrosoftWindows XP with Service Pack 2 or higher, or Microsoft Windows 7 Enterprise x64

Browser—InternetExplorer 8.0(32-bitonly)

In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on, it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.

To connect to the IP camera for the first time and make initial configuration settings, perform the following steps. You can change these configuration settings in the future as described in Chapter 3, “Configuring and Managing the IP Camera.”

Before you Begin

The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect to the IP camera. You can download the .NET Framework from the Microsoft website.

Procedure

Step 1 Start Internet Explorer, enterHTTPS://ip_address in the address field, and pressEnter.

Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was unable to obtain this IP address, enter192.168.0.100.

The Account window appears.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

2-5

 

 

 

Chapter 2 Getting Started

Accessing the IP Camera

Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera administrator.

You must enter the same password in both fields. The password is case sensitive and must contain at least eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters are: ! " # $ % & ' ( ) * + , - . :; < = > ? @ [ \ ] ^ _ ` { | } ~.

Step 3 In the Set Password and Verify Password fields in the Root column, enter a password that is used when accessing the IP camera through a Secure Shell (SSH) connection.

You must enter the same password in both fields. The password is case sensitive and must contain at least eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters are: ! " # $ % & ' ( ) * + , - . :; < = > ? @ [ \ ] ^ _ ` { | } ~.

You use the root password if you need to troubleshoot the IP camera through a SSH connection with the assistance of the Cisco Technical Assistance Center.

Step 4 In the HTTP area, click theHTTP radio button if you want to allow both HTTP and HTTPS connections to the IP camera.

The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.

Step 5 Click Apply.

The IP camera reboots.

Step 6 After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:

protocol://ip_address

where:

protocol isHTTPS orHTTP. (You can use HTTP only if you enabled it inStep 4.)

ip_address is the IP address that you used inStep 1.

Step 7 If you are prompted to install ActiveX controls, which are required to view video from the IP camera, follow theon-screenprompts to do so.

The Home window for the IP Camera appears. For information about this window, see the “Understanding the IP Camera User Interface” procedure on page 2-8.

Accessing the IP Camera

After you perform the initial configuration as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,follow the steps in this section each time that you want to access the IP camera windows to make configuration settings, view live video, or perform other activities.

You access these windows by connecting to the IP camera from any PC that is on the same network as the IP camera and that meets these requirements:

Operating system—MicrosoftWindows XP with Service Pack 2 or higher, or Microsoft Windows 7 Enterprise x64

Browser—InternetExplorer 8.0(32-bitonly)

You need this information to access the IP camera windows:

IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP server in your network. If the IP camera cannot obtain an IP address through DHCP within 90 seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-6

OL-25230-02

 

 

Chapter 2 Getting Started

Accessing the IP Camera

Port number, if other than the default value. Default port numbers for the IP camera are 443 for HTTPS and 80 for HTTP. The IP camera administrator can configure an HTTPS port and an HTTP port as described in the “Account Initialization Window” section on page 3-28.

Your user name and password for the IP camera. The IP camera administrator configures user names and passwords as described in the “User Settings Window” section on page 3-30.

To access the IP camera windows, perform the following these steps.

Before you Begin

The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect to the IP camera. You can download the .NET Framework from the Microsoft website.

Procedure

Step 1 Start Internet Explorer and enter the following in the address field:

protocol://ip_address:port_number

where:

protocol isHTTPS for a secure connection orHTTP for anon-secureconnection. You can use HTTP only if you configure the camera to acceptnon-secureHTTP connections as described in the“Performing the Initial Setup of the IP Camera” section on page 2-5.

ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.

port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.

For example,

Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port number is 443:

https://192.168.0.100

Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port number is 1024:

https://203.70.212.52:1024

Enter the following for a non-secureconnection if the IP address is 203.70.212.52 and the HTTP port number is 80:

http://203.70.212.52

Enter the following for a non-secureconnection if the IP address is 203.70.212.52 and the HTTP port number is 1024:

http://203.70.212.52:1024

Step 2 Enter your IP camera user name and password in the Username and Password fields, then clickLogin.

To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the password that is configured for the administrator. To log in as a user, enter the user name and password that are configured for the user.

The Home window for the IP Camera appears.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

2-7

 

 

 

Chapter 2 Getting Started

Understanding the IP Camera User Interface

Understanding the IP Camera User Interface

After you log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6,you can access the IP camera windows and perform a variety of administrative and user procedures.

The links and activities that you can see and access in the IP camera windows depend on your IP camera privilege level. Privilege levels are configured as described in the “User Settings Window” section on page 3-30 and include the following:

Administrator—Canaccess all IP camera windows, features, and functions.

Viewer—Canaccess the Camera Video/Control window with limited controls, and can access theRefresh,Logout,About, andHelp links from that window.

IP Camera Window Links

The IP Camera user interface includes links that you use to access various windows and perform other activities. Table 2-2 describes each link and lists the IP camera privilege level that you must have to access the link.

Table 2-2

Links in the IP Camera Windows

 

 

 

 

 

Link

 

Description

Privilege Level

 

 

 

 

Refresh

 

Updates the information in the window that is currently displayed.

Administrator

 

 

 

User

 

 

 

 

Home

 

Displays the Home window.

Administrator

 

 

 

 

View Video

 

Displays the Camera Video/Control window.

Administrator

 

 

You may be prompted to install ActiveX controls when trying to

User

 

 

access this window for the first time. ActiveX controls are required

 

 

 

to view video from the IP camera. Follow the on-screenprompts to

 

 

 

install ActiveX controls.

 

 

 

 

 

Setup

 

Provides access to the configuration menus for the IP camera.

Administrator

 

 

 

 

Logout

 

Logs you out from the IP camera.

Administrator

 

 

 

User

 

 

 

 

About

 

Displays a pop-upwindow with model, version, and copyright

Administrator

 

 

information for the IP camera.

User

 

 

 

 

 

 

 

Help

 

Displays reference information for the window that is currently

Administrator

 

 

displayed.

User

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-8

OL-25230-02

 

 

Chapter 2 Getting Started

Understanding the IP Camera User Interface

IP Camera Windows

The IP camera user interface includes these main windows:

Home window—Displaysthe information that is described inTable 2-3.

Setup window—Providesaccess to the IP camera configuration windows. For detailed information, seeChapter 3, “Configuring and Managing the IP Camera.”

Camera Video/Control window—Displayslive video from the camera and lets you control a variety of camera and display functions. For detailed information, seeChapter 4, “Viewing Live Video.”

 

 

Table 2-3

Home Window Information

 

 

 

 

 

 

 

Field

 

Description

 

 

 

 

 

 

 

 

 

General Information

 

 

 

 

 

 

 

 

 

 

 

ID

 

Identifier of the IP camera. To configure the ID, see the “Basic Settings

 

 

 

 

Window” section on page 3-18.

 

 

 

 

 

 

 

Name

 

Name of the IP camera. To configure the name, see the “Basic Settings

 

 

 

 

Window” section on page 3-18.

 

 

 

 

 

 

 

Current Time

 

Current date and time of the IP camera. To set the date and time, see the

 

 

 

 

“Time Settings Window” section on page 3-20

 

 

 

 

 

 

 

S/N

 

Serial number of the IP camera.

 

 

 

 

 

 

 

Firmware

 

Version of the firmware that is installed on the IP camera.

 

 

 

 

 

 

 

Codec

 

Version of the codec that is running on the IP camera.

 

 

 

 

 

 

 

Part Number

 

Cisco manufacturing part number of the IP camera.

 

 

 

 

 

 

Top Assembly Revision

Cisco assembly revision number.

 

 

 

 

 

 

 

 

 

Network Status

 

 

 

 

 

 

 

 

 

 

 

MAC Address

 

MAC address of the IP camera.

 

 

 

 

 

 

Configuration Type

Method by which the IP camera obtains its IP address. To configure this

 

 

 

 

method, see the “IP Addressing Window” section on page 3-19.

 

 

 

 

 

 

 

LAN IP

 

IP address of the LAN to which the IP camera is connected. To configure this

 

 

 

 

IP address, see the “IP Addressing Window” section on page 3-19.

 

 

 

 

 

 

 

Subnet Mask

 

Subnet mask of the LAN to which the IP camera is connected. To configure

 

 

 

 

the subnet mask, see the “IP Addressing Window” section on page 3-19.

 

 

 

 

 

 

Gateway Address

IP address of the gateway through which the IP camera is connected. To

 

 

 

 

configure this IP address, see the “IP Addressing Window” section on

 

 

 

 

page 3-19.

 

 

 

 

 

 

 

Primary DNS

 

IP address of the primary DNS server, if configured for the IP camera. To

 

 

 

 

configure a primary DNS server, see the “IP Addressing Window” section on

 

 

 

 

page 3-19.

 

 

 

 

 

 

Secondary DNS

IP address of the secondary DNS server, if configured for the IP camera. To

 

 

 

 

configure a secondary DNS server, see the “IP Addressing Window” section

 

 

 

 

on page 3-19.

 

 

 

 

 

 

 

 

 

 

IO Port Status

 

 

 

 

 

 

 

 

 

 

 

 

Input Port 1

 

Current state of input port 1 on the IP camera.

 

 

 

 

 

 

 

Input Port 2

 

Current state of input port 2 on the IP camera.

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

2-9

 

 

 

 

 

 

Chapter 2 Getting Started

Adjusting Back Focus on the IP Camera

Table 2-3

Home Window Information (continued)

 

 

 

Field

 

Description

 

 

 

Output Port 1

 

Current state of output port 1 on the IP camera.

 

 

 

Output Port 1

 

Current state of output port 2 on the IP camera.

 

 

Channel 1 and Channel 2

 

 

 

User

 

IP camera user name of each user who is accessing the primary video stream

 

 

(Channel 1) or the secondary video stream (Channel 2) through a client PC

 

 

or a third-partydevice.

 

 

Be default, users appear in order of start time. To displays users in ascending

 

 

order of any information in any corresponding column, click the column

 

 

heading. Click a column heading again to reverse the display order.

 

 

 

IP Address

 

IP address of the client device.

 

 

 

Start Time

 

Time and date that the client accessed the video stream for this session.

 

 

 

Elapsed Time

 

Length of time that the client has been accessing the video stream.

 

 

 

Adjusting Back Focus on the IP Camera

To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is useful if the focus control on a lens does not allow you to obtain a sharp enough image.

Note The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you must complete the procedure in this section before completing the procedure in the“Installing the IP Camera” section on page 2-1.

To adjust the back focus, perform the following steps while viewing video from the camera. For information about viewing video, see Chapter 4, “Viewing Live Video.”

Procedure

Step 1 With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera to loosen the focus ring hex screw.

This screw is on the bottom of the camera just behind the focus ring.

Step 2 Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and rotating the focus ring to obtain a clear image as follows:

For a variable-focuslens, obtain a sharp picture in bothwide-angleand telephoto positions.

For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range of the lens.

Step 3 Use the Allen wrench to tighten the focus ring hex screw.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-10

OL-25230-02

Chapter 2 Getting Started

Powering the IP Camera On or Off

Powering the IP Camera On or Off

The IP camera does not include an on/off switch. You power it on or off by connecting it to or disconnecting it from a power source. When you power off the IP camera, configuration settings are retained.

To power on the IP camera, take either of these actions:

Use an STP (shielded twisted pair) Category 5 or higher network cable to connect the IP camera to a network switch that provides 802.3af compliant PoE

Use an optional 12 VDC or 24VAC power adapter to connect the IP camera to a wall outlet

To power off the IP camera, take either of these actions:

If the IP camera is receiving PoE, disconnect the network cable

If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or disconnect it from the camera

Resetting the IP Camera

You reset the IP camera by pressing the Reset button on the rear of the device (see Figure 1-3 on page 1-5).There are various reset types, as described inTable 2-4.

You also can also perform these reset operations from the Maintenance Settings window as described in the “Maintenance Settings Window” section on page 3-31.

Table 2-4

Resetting the IP Camera

 

 

 

 

 

Reset Type

 

Procedure

Remarks

 

 

 

 

Reboot.

 

Press and immediately release

This action is equivalent to

 

 

the Reset button.

powering the IP camera down

 

 

 

and then powering it up. Settings

 

 

 

that are configured for the IP

 

 

 

camera are retained.

 

 

 

 

Factory reset.

 

Press and hold the button for at

Sets all IP camera options to

 

 

least 15 seconds.

their default values. After you

 

 

 

perform this procedure, follow

 

 

 

the steps in the “Performing the

 

 

 

Initial Setup of the IP Camera”

 

 

 

section on page 2-5.

 

 

 

 

Managing the Local Storage

The 4000E Series IP cameras have a USB port that can support an optional USB flash drive (up to 8 GB) for local storage purposes. If local storage is available on an IP camera and the camera loses network connectivity, video data storage switches to the local USB flash drive.

For security purposes, video data stored on the USB flash drive is encrypted. To view the encrypted video, you must decrypt it to H.264 format. Encrypted files cannot be decrypted directly from a USB flash drive on an IP camera; before they can be decrypted, they must either be downloaded to your PC, or the USB flash drive must be moved from the IP camera to your PC.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

2-11

 

 

 

 

 

Chapter 2 Getting Started

Managing the Local Storage

The USB Download Decryption Utility allows you to manage the USB flash drive and to decrypt the encrypted video data on the flash drive. The utility can be downloaded from Cisco.com and installed on your PC. For more information see the “Downloading and Installing the USB Download Decryption Utility” section on page 2-12

Note You cannot manage a USB flash drive using the camera firmware or Cisco Video Surveillance Manager (VSM); you must use the USB Download Decryption utility.

This section includes the following local storage management topics:

Downloading and Installing the USB Download Decryption Utility, page 2-12

Formatting the USB Flash Drive, page 2-12

Downloading Encrypted Video Files from the USB Flash Drive, page 2-13

Deleting Encrypted Video Files from the USB Flash Drive, page 2-13

Decrypting Encrypted Video Files, page 2-14

Downloading and Installing the USB Download Decryption Utility

Procedure

Step 1 Perform the following steps to obtain the USB Download Decryption Utility:

a.Go to this URL: http://www.cisco.com/cisco/software/type.html?mdfid=282582478&flowid=7145

b.Click the Video Surveillance IP Camera Utilitylink.

c.Locate and choose the USB download decryption utility file, which is named USBDownloadandDecryptionUtility2.4.0.msi, and click Download Now.

d.Log in and follow the on-screenprompts to download the file to your PC.

e.Close Internet Explorer.

Step 2 Double-clicktheUSBDownloadandDecryptionUtility2.4.0.msi file that you downloaded in Step 1 and follow theon-screenprompts to install the utility on your PC.

During the installation process, the installer adds the USB Download Decryption Utility icon to your desktop.

Formatting the USB Flash Drive

Before you begin

Obtain and insert a USB flash drive into the USB port on the back of the IP camera. USB flash drives up to 8 GB in size are supported.

Note You can purchase an 8 GB USB flash drive for the IP camera from Cisco using part numberCIVS-IPC-USB-8GB.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-12

OL-25230-02

Chapter 2 Getting Started

Managing the Local Storage

Procedure

Step 1 Double-clicktheUSB Download Decryption Utility icon to open the utility.

Step 2 Enter the IP address and root password for the IP camera and clickConnect.

Step 3 Click Format USB.

Step 4 ClickYes twice to verify that you are sure that you want to format the USB flash drive.

The USB flash drive is formatted using a FAT32 partition. If the USB flash drive was previously formatted using a different partition type, such as NTFS, you are prompted to verify that you want to format the USB flash drive using the FAT32 partition.

Downloading Encrypted Video Files from the USB Flash Drive

Procedure

Step 1 Double-clicktheUSB Download Decryption Utility icon to open the utility.

Step 2 Enter the IP address and root password for the IP camera and clickConnect.

When the utility successfully connects to the IP camera, USB flash drive capacity information and a list of the encrypted video files are displayed.

Step 3 Do one of the following to choose the encrypted files that are to be downloaded to your PC:

To choose all encrypted video files on the USB flash drive, click Select all.

To choose some of the encrypted video files on the USB flash drive, click on the ones you want to download from the file list.

Step 4 Click Save.

The selected files are copied to the specified directory, leaving the original files on the USB flash drive.

What to Do Next

To view the encrypted video files that have been downloaded, you must decrypt them. For more information, see the “Decrypting Encrypted Video Files” section on page 2-14

Deleting Encrypted Video Files from the USB Flash Drive

Procedure

Step 1 Double-clicktheUSB Download Decryption Utility icon to open the utility.

Step 2 Enter the IP address and root password for the IP camera and clickConnect.

When the utility successfully connects to the IP camera, USB flash drive capacity information and a list of the encrypted video files are displayed.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

2-13

 

 

 

 

 

Chapter 2 Getting Started

Managing the Local Storage

Step 3 Do one of the following to choose the encrypted files that are to be deleted from the USB flash drive:

To choose all encrypted video files on the USB flash drive, click Select all.

To choose some of the encrypted video files on the USB flash drive, click on the ones you want to delete from the file list.

Step 4 Click Delete.

The selected files are deleted from the USB flash drive.

Decrypting Encrypted Video Files

Before you begin

Download the encrypted video files to your PC, or move the USB flash drive containing the encrypted video files from the IP camera to your PC. For more information about downloading the encrypted video files, see the “Downloading Encrypted Video Files from the USB Flash Drive” section on page 2-13.

Note the root password of the IP camera that created the encrypted video files.

Procedure

Step 1 Double-clicktheUSB Download Decryption Utility icon to open the utility.

Step 2 Click theDecrypt tab.

Step 3 Do one of the following to specify the encrypted files that are to be decrypted:

In the Input files(s) text box, enter the full path and filename for each file to be encrypted. Separate multiple entries with a semicolon.

Click the Browse button for the Input files(s) field, navigate to and choose the files to be encrypted, and clickOpen.

Step 4 Do one of the following to specify the output directory where the decrypted files are to be saved:

In the Output directory text box, enter the full path for the output directory.

Click the Browse button for the Output directory field, navigate to and choose the output directory, and clickOpen.

Step 5 In the password text box, enter the root password for the IP camera that created the encrypted files.

The selected files are decrypted, and for each file, the Status text box indicates whether the decryption process failed or succeeded.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

2-14

OL-25230-02

C H A P T E R 3

Configuring and Managing the IP Camera

The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and manage the IP camera. This chapter explains how to access the configuration windows, describes each window, and provides detailed information about the options that are available in each window.

When configuring the IP camera, be aware of these guidelines:

You must install and set up the Cisco Video Surveillance IP camera as described in Chapter 2, “Getting Started,” before you can access the configuration menus.

You must be an IP camera user with administrator privileges to access the configuration windows.

For security, the configuration windows time out after 30 minutes of no activity. If a time out occurs, you are prompted to log back in by entering your user name and password when you next press a key or click an item. When you log back in, the home window appears.

This chapter includes these topics:

Accessing Navigating the Configuration Windows, page 3-1

Feature Setup Windows, page 3-2

Network Setup Windows, page 3-18

Administration Windows, page 3-28

Log Windows, page 3-35

Accessing Navigating the Configuration Windows

When you are logged in to the IP camera as a user with administrator privileges, you can access the configuration windows at any time by clicking the Setup link at the top of an IP camera window. (For information about logging in to the IP camera, see the“Accessing the IP Camera” section on page 2-6).

When you click Setup, a window appears that includes these components:

Navigation tree—Appearsat the left of the window and provides links to each configuration window

Configuration area—Appearsto the right of the navigation tree

The navigation tree always appears. The right area varies depending on the configuration window that you choose from the navigation tree. Use the Navigation Tree to access each configuration window. To do so, click the link or right arrow next to the link for the group of configuration windows that you want. The name of each associated window appears as a link. Then click the link for the desired window.

To collapse a set of links, click the down-arrownext to thetop-levellink.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

3-1

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

The configuration windows are organized as follows:

Feature Setup

Streaming

Camera

Video Overlay

IO Ports

Pan/Tilt

Event

Patrol Sequence

Analytics (available for the CIVS-IPC-4500Emodel only)

Network Setup

Basic

IP Addressing

Time

Discovery

SNMP

802.1x

IP Filtering

QoS

Administration

Initialization

Users

Maintenance

Firmware

Device Processes

Password Complexity

Log

Setup

Local Log

Feature Setup Windows

The Feature Setup windows let you configure a variety of IP camera features and functions. The following sections describe the Feature Setup windows in detail:

Streaming Settings Window, page 3-3

Camera Settings Window, page 3-6

Video Overlay Settings Window, page 3-8

IO Ports Settings Window, page 3-9

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-2

OL-25230-02

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Pan Tilt Settings Window, page 3-10

Event Notification Window, page 3-11

Patrol Sequence Window, page 3-16

Analytics Windows, page 3-18

Streaming Settings Window

The Streaming Settings window provides options for configuring audio and video streams from the IP camera. You can configure settings for the primary and an optional secondary video stream.

Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than the primary stream to third-partydevices or software.

The primary stream supports H.264 for video and G.711 A-law,G.711u-law,and AAC for audio. The secondary stream supports MJPEG for video and does not support audio.

When configuring video streams, be aware of the following guidelines:

You cannot configure a secondary stream (channel 2) if you configure the resolution for the primary stream (channel 1) to 1920 x 1080

You cannot configure the resolution for the primary stream to 1920 x 1080 if a secondary stream is enabled

The resolution of the primary stream must be higher than the resolution of the secondary stream

You cannot configure a maximum frame rate of 60 for the primary stream if the secondary stream is enabled.

Multiple secondary frame rates are now supported for MJPEG. Table 3-1 shows the frame rate combinations of primary (H.264) and secondary (MJPEG) streams. If a secondary frame rate that is not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the closest available frame rate.

Table 3-1

Stream Support for Cisco Video Surveillance 4000 Series IP Camera Video

 

 

 

 

 

 

 

 

 

 

Resolution

 

Primary (fps)

Secondary (fps)

 

 

 

 

 

 

 

 

 

 

 

 

1080p

 

30 or lower

Not supported

 

 

 

 

 

 

 

 

 

 

 

 

720p or lower

 

60

Not supported

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

30

30

15

10

5

3

1

 

 

 

 

 

 

 

 

 

 

 

25

25

13

5

1

 

 

 

 

 

 

 

 

 

 

 

20

20

10

5

1

 

 

 

 

 

 

 

 

 

 

 

15

15

8

5

3

1

 

 

 

 

 

 

 

 

 

 

 

10

10

5

1

 

 

 

 

 

 

 

 

 

 

 

8

8

 

 

 

 

 

 

 

 

 

 

 

6

6

 

 

 

 

 

 

 

 

 

To display the Streaming Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Streaming.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

3-3

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-2 describes the options in the Streaming Settings window.

Table 3-2Streaming Settings Window Options

Option

Description

 

 

Current Channel Area

 

 

 

Channel

Choose the video stream (Channel 1 or Channel 2) to which the

 

configuration settings in the Streaming Settings window apply. Channel 1 is

 

the primary stream and Channel 2 is the secondary stream.

 

 

Enable Channel

Check this check box to cause the IP camera to send audio/video data on the

 

selected stream.

 

Note Channel 2 can be enabled only if Channel 1 is set to a video

 

resolution lower than 1920 x 1080.

 

 

Channel Name

Name of the video stream.

 

The name can contain up to 16 characters, which can be letters, numbers, and

 

special characters, but no spaces. Special characters are: ! % ( ) + , - := @ _ ~

 

 

Streaming Setup Area

 

Note Each video stream uses its own set of streaming options. The settings shown in theStreaming Setup Area apply to the currently selected stream only.

Enable SRTP

Check this check box to enable Secure Real-timeTransport Protocol (SRTP),

 

which provides encryption for the audio/video stream from the IP camera.

 

 

RTSP Port

Transmission Control Protocol (TCP) port on which the IP camera receives

 

Real-TimeStreaming Protocol (RTSP) commands. You must configure this

 

port if you want to allow third-partydevices or software to access video

 

streams from the IP camera.

 

RTSP is a standard for connecting a client to control streaming data over the

 

web.

 

Valid values are 554 and 1024 through 65535. The default port is 554.

 

 

Video Source Port

Universal Datagram Protocol (UDP) port on which the IP camera transmits

 

Video Real-TimeTransport Protocol (RTP) data.

 

Valid values are even numbers 1024 through 65534. The default port is 1024.

 

 

Audio Source Port

UDP port on which the IP camera transmits audio RTP data

 

Valid values even numbers 1024 through 65534. The default value is 1026.

 

 

Max RTP Packet Size

Maximum number of bytes per data packets that are sent in each RTP

 

request.

 

Configure a lower number if you are streaming video to a cell phone that

 

requires smaller data packets.

 

Valid values are 400 through 1400. The default value is 1400.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-4

OL-25230-02

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-2

Streaming Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Enable Multicast

Check this check box to send video and audio data as a multicast stream.

 

 

When multicast is enabled, the IP camera sends video and audio to the

 

 

multicast addresses that you designate. Multicast enables several devices to

 

 

receive the video signal from the IP camera simultaneously.

 

 

Multicast Address

Enter the multicast IP address on which the IP camera sends a multicast

 

 

audio/video stream.

 

 

Multicast Video Port

Enter the port on which the IP camera sends a multicast video stream.

 

 

Valid values are even numbers 1024 through 65532.

 

 

Multicast Audio Port

Enter the port on which the IP camera sends a multicast audio stream.

 

 

Valid values are even numbers 1024 through 65532.

 

 

 

Time to Live

 

Enter the number of hops, which specifies the number of network devices

 

 

that an audio/video stream can pass before arriving at its destination or being

 

 

dropped.

 

 

Valid values are 1 through 255.

 

 

 

Video Area

Note Each video stream uses its own set of video options. The settings shown in theVideo Area apply to the currently selected stream only.

Video Standard

Choose the system for video transmission: NTSC or PAL.

 

The setting that you make affects each channel that is enabled.

 

 

Video Codec

Display only: Shows the codec for video transmission: H.264 for the primary

 

stream and MJPEG for the secondary stream.

 

 

Video Resolution

Choose the resolution for video transmission. The resolutions in this

 

drop-downlist depend on the video standard that you selected.

 

You can also change the resolution for video transmission by using the Video

 

Resolution drop-downlist in the Camera Video/Control window, as

 

described in Table 4-1.

 

 

Maximum Frame Rate

Choose the maximum frame rate of the video stream.

 

 

Video Quality

Choose an option for the video quality of the video stream from the IP

 

camera:

 

Constant Bit Rate—Availablefor the primary stream only. Specifies

 

that the video stream is output at or close to the constant bit rate that you

 

choose. The default value is 4 Mbps. A higher bit rate provides better

 

video quality but consumes more bandwidth.

 

Fixed Quality—Specifiesthat video is output at a fixed quality, which

 

ranges from Very High to Low. The bit rate may vary to maintain this

 

quality. The default fixed quality is Normal. A higher fixed quality

 

provides better video quality but consumes more bandwidth.

 

You can use these options to help manage bandwidth use in your network.

 

For example, if the IP camera is focused on an area with little movement,

 

such as an emergency exit, you can configure it with a low fixed quality.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

3-5

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-2Streaming Settings Window Options (continued)

Option

Description

 

 

Analog Video Area

Note This option applies to the primary stream only.

Enable Analog Video

Check this check box if you if you want the IP camera to enable analog video

Port

for installation purposes. To enable analog video, the following settings are

 

required:

 

The primary video stream resolution must be set to 720p or lower.

 

The primary video stream frame rate must be set to 30 fps or lower.

 

The secondary video stream must be disabled.

 

Audio output must be disabled.

 

 

Audio Area

Note These options apply to the primary stream only.

Enable Audio

Check this check box if you if you want the IP camera to transmit and receive

 

audio.

 

 

Audio Codec

Choose the codec (G.711 A-Law,G.711u-Law,or AAC) for audio that is

 

transmitted from the IP camera.

 

AAC provides highest quality audio and consumes the least bandwidth.

 

The default value is G.711 A-law.

 

 

Audio Sampling Rate

Display only. Displays the sampling rate for audio from the IP camera.

 

 

Audio Resolution

Display only. Displays the resolution for audio from the IP camera.

 

 

Camera Settings Window

The Camera Settings window provides options for selecting a microphone, making certain video adjustments, and configuring the operation of the IP camera day and night filters.

A microphone captures audio at the camera location. This audio is sent to the PC that you use to view video from the IP camera. You can listen to the audio when viewing video in the Camera Video/Control window.

The IP camera day and night filters allow the IP camera to optimize its video image for various lighting conditions. When the IP camera uses its day filter, it is operating in day mode. In this mode, the camera displays video images in color. When the IP camera uses its night filter, it is innight mode. In this mode, the camera displays video images in black and white.

To display the Camera Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Camera.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-6

OL-25230-02

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-3 describes the options in the Camera Settings window.

Table 3-3Camera Settings Window Options

Option

Description

 

 

Microphone Area

 

 

 

Microphone Type

Choose the type of microphone that you are using.

 

Internal Microphone—Audiois captured by the internal microphone

 

on the IP camera.

 

External Microphone—Audiois captured by an optional external

 

microphone, available from third-parties.Choosing this option disables

 

the internal microphone.

 

 

Video Adjustments Area

Auto Iris Mode

Choose whether auto iris mode is enabled or disabled:

 

On—Autoiris mode is enabled. With this setting, the iris opening in the

 

IP camera lens adjusts automatically based on light conditions. This

 

setting is the default and recommended choice.

 

Off - Auto iris mode is disabled. With this setting, the iris opening in the

 

IP camera lens remains fully open.

 

 

Sensitivity

Designates how the iris opening in the IP camera lens adjusts when auto iris

 

mode is enabled. As sensitivity increases, the auto iris closes more to reduce

 

the light level and increase the depth of field in bright environments.

 

However, a high sensitivity may cause the image to oscillate between bright

 

and dim. In this situation, reduce the sensitivity to improve the image quality.

 

 

White Balance Mode

Choose one the following white balance modes from the drop-downlist:

 

Manual—Choosethis option if you want to set the white balance by

 

using the White Balance slider in the Camera Video/Control window as

 

described in Chapter 4, “Viewing Live Video.”

 

Auto—Suitablefor most conditions that do not have special lighting

 

Indoor (incandescent)—Suitablefor indoor conditions

 

Fluorescent (white light)—Suitablefor indoor conditions with

 

fluorescent white lighting

 

Fluorescent (yellow light)—Suitablefor indoor conditions with

 

fluorescent yellow lighting

 

Outdoor—Suitablefor outdoor conditions.

 

The default setting is Auto.

 

 

Day Night Filter Area

 

 

 

Filter Type

Choose the day/night mode for the IP camera:

 

Day—IPcamera always remains in day mode.

 

Night—IPcamera always remains in night mode.

 

Auto—IPcamera automatically switches between day and night mode

 

based on the lighting condition threshold that you specify.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

3-7

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-3

Camera Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Day to Night Threshold

If the Switch Mode option is set to Auto, choose the value that specifies the

 

 

relative light threshold at which the IP camera switches from day to night

 

 

mode. A lower value designates that the IP camera switches from day to

 

 

night mode in brighter conditions. A higher value designated that the IP

 

 

camera switches modes in darker conditions.

 

 

The default value is 10.

 

 

Night to Day Threshold

If the Switch Mode option is set to Auto, choose the value that specifies the

 

 

relative light threshold at which the IP camera switches from night to day

 

 

mode. A lower value designates that the IP camera switches from night to

 

 

day mode in darker conditions. A higher value designated that the IP camera

 

 

switches modes in lighter conditions.

 

 

The default value is 15.

 

 

Enable Night Vision

Check this check box if you want to configure the times that the camera

Schedule

 

switches to and from night mode.

 

 

Enabling this schedule disables the Filter Type option.

 

 

Note If you configure a schedule, make sure that the time on the IP camera

 

 

is set correctly.

 

 

 

Start Time

 

Enter the time, in 24 hour format, that the camera enables its night filter.

 

 

 

End Time

 

Enter the time, in 24 hour format, that the camera disables its night filter.

 

 

 

Video Overlay Settings Window

The Video Overlay Settings window provides options for configuring overlay information that appears on the video image in the Camera Video/Control window.

To display the Video Overlay Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Video Overlay.

If you change any options in this window, you must click the Save Settings button to save the change. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-4 describes the option in the Video Overlay Settings window.

Table 3-4Video Overlay Settings Window Options

 

 

 

 

Option

Description

 

 

 

 

 

 

 

 

 

 

 

Text Overlay Area

 

 

 

 

 

 

 

 

 

 

 

 

Enable Time Stamp

Check this check box to display the time from the internal clock of the IP

 

 

 

 

 

camera as an overlay on the video image from the IP camera.

 

 

 

 

 

 

 

 

 

 

Enable Text Display

Check this check box to display the text that you enter in the Display Text

 

 

 

 

 

field as an overlay on the video image from the IP camera.

 

 

 

 

 

This option can be useful for identifying this IP camera in an installation

 

 

 

 

 

with several IP cameras.

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

3-8

 

 

 

OL-25230-02

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-4

Video Overlay Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

 

Display Text

 

If you check the Enable Text Display check box, the text that you enter in

 

 

this field appears as an overlay on the video image from the IP camera.

 

 

The text can contain up to 26 characters, which can include letters, numbers,

 

 

spaces, and these characters: ! $ % ( ) + , - . / := @ ^ _ ` { } ~

 

 

 

IO Ports Settings Window

The IO Ports Settings window lets you configure various options for the two input and two output ports on the IP camera. A state change of an input ports triggers a camera to take configured actions. Output ports send signals that can control external devices, such as alarms or door switches.

The IP camera can trigger an action only when the input that is received on an input port comes from a contact that is in a normally closed condition. The camera triggers the action when the contact changes to an open condition.

To display the IO Ports Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

IO Ports.

If you change the option in this window, you must click the Save Settings button to save the change. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-5 describes the option in the IO Ports Settings window.

 

 

Table 3-5

IO Ports Settings Window Options

 

 

 

 

 

 

 

Option

 

Description

 

 

 

 

 

 

Input Ports Area

 

 

 

 

 

 

 

Port #

 

Display only. Indicates input port 1 and input port 2.

 

 

 

 

 

 

 

Current State

 

Display only. Indicates the current state (high or low) of the corresponding

 

 

 

 

port.

 

 

 

 

 

 

 

Event Trigger

 

Choose the state (Rising or Falling) that triggers designated camera actions.

 

 

 

 

When an input port changes to the configured state, the camera determines

 

 

 

 

that an event has occurred and takes the actions that you have configured.

 

 

 

 

 

 

 

 

 

 

Output Ports

 

 

 

 

 

 

 

 

 

 

 

 

Port #

 

Display only. Indicates output port 1 and output port 2.

 

 

 

 

 

 

 

Current State

 

Display only. Indicates the current state (high or low) of the corresponding

 

 

 

 

port.

 

 

 

 

 

 

 

Default State

 

Choose the state (low or high) that the corresponding port is set to when the

 

 

 

 

IP camera powers on or resets.

 

 

 

 

The port changes to this state when you click Save Settings.

 

 

 

 

The default setting is High.

 

 

 

 

 

 

 

Event Action

 

Display only. Indicates the current state (high or low) that the output port

 

 

 

 

changes to when an event occurs.

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

3-9

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-5

IO Ports Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Automatic Reset

Check this check box if you want the corresponding output port to go back

 

 

to its default state after an event occurs.

 

 

 

Duration

 

If you checked the Automatic Reset check box, enter the amount of time, in

 

 

milliseconds, that elapses before the port goes back to its default state after

 

 

an event changes it from the default state.

 

 

 

Pan Tilt Settings Window

The Pan Tilt Settings window provides options for configuring pan and tilt functions for the IP camera. These functions require that the IP camera be installed with a pan/tilt mount that supports the Pelco D protocol.

If you use a pan/tilt mount that requires RS-422orRS-485connections, you must connect the mount to the IP camera through a Cisco data converter (part numberCIVS-KYBD22232-B).

To display the Pan Tilt Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Pan/Tilt.

If you change any options in this window, you must click the Save Settings button to save the change. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-6 describes the option in the Pan Tilt Settings window.

Table 3-6

Pan Tilt Settings Window Options

 

 

 

Option

 

Description

 

 

 

Pan/Tilt Area

 

 

 

 

Pan and Tilt Enabled

Check this check box to enable pan and tilt operation for the IP camera.

 

 

 

Protocol

 

Display only. Indicates the protocol for the pan/tilt functionality.

 

 

 

Address

 

Enter the logical address of the external PTZ device.

 

 

To determine this address, refer to the documentation for that device.

 

 

RS-232Settings

 

 

 

 

Baud Rate

 

Choose the Baud rate value that is configured on the device that controls the

 

 

pan and tilt functions of the IP camera.

 

 

The default setting is 4800 bps.

 

 

 

Data Bits

 

Display only. Indicates the data bits configuration for the serial port on the

 

 

IP camera.

 

 

 

Parity

 

Display only. Indicates the parity configuration for the serial port on the IP

 

 

camera.

 

 

 

Stop Bits

 

Display only. Indicates the stop bits configuration for the serial port on the

 

 

IP camera.

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-10

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Event Notification Window

The Event Notification window provides options for how the IP camera handles events. An event is any of the following:

A change of state from low to high or from high to low on an input port of the IP camera. For related information about input ports, see the “IO Ports Settings Window” section on page 3-9.

Motion that the IP camera detects. For related information about motion detection, see the “Motion detection controls” rows inTable 4-1.

Loss of video signal.

When an event occurs, it triggers the IP camera to take certain configured actions:

HTTP notification—IPcamera sends notification to a remote system via HTTP. This information includes the following:

Device ID—IDof the IP camera

Device name—Nameof the IP camera

IP address—IPaddress of the IP camera

MAC address—MACaddress of the IP camera

Channel ID—Channelidentification number (1 for primary stream or 2 for secondary stream)

Channel name—Namethat is configured for the channel

Date and time—Dateand time that the event occurred

Active post Count—Sequencenumber of the notification for this event

Event type—Typeof event

Event state—Indicateswhether the event is active or inactive at the time that the event was detected for this notification

Event description—Descriptionof the event.

Input port ID—Ifthe event was triggered by an input port state change, port ID of the port

Region index—Ifthe event was triggered by motion detection, identification number of the region in which the IP camera detected motion

Sensitivity level—Ifthe event was triggered by motion detection, sensitivity that is configured for the region in which motion was detected

Detection threshold—Ifthe event was triggered by motion detection, threshold that is configured for the region in which motion was detected

Email notification—Anevent can cause the IP camera to send a notificatione-mailmessage to designated recipients. The message can include a video clip or a snapshot of the activity that triggered the event.

This message includes the same information that is provided with HTTP notification.

FTP notification—Anevent can cause the IP camera to upload a video clip or a snapshot of the activity that triggered the event to an FTP server.

Output port state change—Changesthe state of an IP camera output port from low to high or from high to low.

Syslog server message—Sendsa notification message to the designated Syslog server.

The Event Notification window also allows you to designate schedules. If an event takes place within a designated schedule, the IP camera takes the actions that you configure.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-11

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

To display the Event Notification window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Event.

If you change any options in this window, you must click the Save Settings button to save the change. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-7 describes the option in the Event Notification window.

Table 3-7Event Notification Window Options

Option

Description

 

 

Event Triggering Area

 

 

 

Triggered by

Check the desired check boxes to designate the events that trigger actions:

 

Input 1—Eventis triggered when input port 1 on the IP camera changes

 

state from high to low.

 

Input 2—Eventis triggered when input port 2 on the IP camera changes

 

state from high to low.

 

Motion Detection—Eventis triggered when the camera detects motion, if

 

motion detection is configured as described the “Motion detection controls”

 

rows in Table 4-1.

 

Video Loss—Eventis triggered if the IP camera loses input to its codec

 

sensor module.

 

 

Actions

Check the desired check boxes to designate that actions that the IP camera

 

takes when the corresponding trigger occurs.

 

Email—Sendsinformation about the event in ane-mailmessage to the

 

designated recipient. You design the recipient and configure other

 

e-mailoptions in other fields in this window.

 

Output 1—Changesthe state of the output 1 port on the IP camera as

 

defined in the Port Settings window.

 

Output 2—Changesthe state of the output 2 port on the IP camera as

 

defined in the Port Settings window.

 

Syslog—Sendsinformation about the event to a designated Syslog

 

server.

 

HTTP—Sendsinformation about the event as an HTTP stream to a

 

remote system.

 

FTP—Uploadsa snapshot or video clip of the event to an FTP server.

 

 

Interval

Choose the time interval (in minutes) from the drop-downlist to wait after

 

an event occurs before detecting the next event.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-12

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-7

Event Notification Window Options (continued)

 

 

 

 

Option

 

 

Description

 

 

 

Event Scheduling Area

 

 

 

Scheduling Grid

 

Designate the times at which an event causes the IP camera to take the

 

 

 

designed actions. If an event occurs during a time that is not designated, the

 

 

 

IP camera does not take any action.

 

 

 

Each cell in this grid represents one hour on the corresponding day, starting

 

 

 

at 12:00 a.m. (0:00). To designate times, click the desired cells. Selected

 

 

 

cells appear shaded.

 

 

 

To select all times, click the Set All button.

 

 

 

To deselect all times, click the Clear All button.

 

 

 

To change the scheduling settings to the last saved configuration, click

 

 

 

Undo.

 

 

 

 

Set All button

 

 

Selects all cells in the scheduling grid.

 

 

 

Clear All button

 

Deselects all cells in the scheduling grid.

 

 

 

Undo All button

 

Deselects cells in the scheduling grid that you selected since last saving

 

 

 

Event Notification window settings.

 

 

 

HTTP Notification Area

 

 

 

Primary HTTP Server

 

Identify the primary server to which HTTP messages are sent by choosing

 

 

 

IP Address orHostname from thedrop-downlist and entering the IP

 

 

 

address or host name in the corresponding field.

 

 

 

 

URL Base

 

 

Enter a string to be used as the prefix in the HTTP URL. The HTTP URL is

 

 

 

sent in this format:

 

 

 

http://<IP address>/<URLBase>?<system-provided-name-value-pairs>

 

 

 

where IP address is the IP address of the destination server,URL Base is the

 

 

 

string that you enter, and system-provided-name-value-pairs is information

 

 

 

about the event.

 

 

 

 

Port Number

 

 

Enter the port number that receives messages on the primary server to which

 

 

 

HTTP messages are sent.

 

 

 

 

User Name

 

 

If authentication is required on the primary server to which HTTP messages

 

 

 

are sent, enter the user name.

 

 

 

 

Password

 

 

If authentication is required on the primary server to which HTTP messages

 

 

 

are sent, enter the password.

 

 

 

HTTP Authentication

 

If authentication is required on the primary server to which HTTP messages

 

 

 

are sent, choose the authentication method from the drop-downlist.

 

 

 

Secondary HTTP Server

 

Identify an optional secondary server to which HTTP messages are sent by

 

 

 

choosing IP Address orHostname from thedrop-downlist and entering the

 

 

 

IP address or host name in the corresponding field.

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-13

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-7

Event Notification Window Options (continued)

 

 

 

 

Option

 

 

Description

 

 

 

 

URL Base

 

 

Enter a string to be used as the prefix in the HTTP URL for the secondary

 

 

 

server. The HTTP URL is sent in this format:

 

 

 

http://<IP address>/<URLBase>?<system-provided-name-value-pairs>

 

 

 

where IP address is the IP address of the destination server,URL Base is the

 

 

 

string that you enter, and system-provided-name-value-pairs is information

 

 

 

about the event.

 

 

 

 

Port Number

 

 

Enter the port number that receives messages on the secondary server to

 

 

 

which HTTP messages are sent.

 

 

 

 

User Name

 

 

If authentication is required on the secondary server to which HTTP

 

 

 

messages are sent, enter the user name.

 

 

 

 

Password

 

 

If authentication is required on the secondary server to which HTTP

 

 

 

messages are sent, enter the password.

 

 

 

HTTP Authentication

 

If authentication is required on the secondary server to which HTTP

 

 

 

messages are sent, choose the authentication method from the drop-down

 

 

 

list.

 

 

 

Email Notification Area

 

 

 

Primary SMTP Server

 

Identify the primary SMTP server that is used for sending e-mailby

 

 

 

choosing IP Address orHostname from thedrop-downlist and entering the

 

 

 

IP address or host name in the corresponding field.

 

 

 

Primary SMTP Port

 

Enter the port number for the primary SMTP server. The default SMTP port

 

 

 

number is 25.

 

 

 

 

POP Server

 

 

Identify the primary POP server that is used for sending e-mailby choosing

 

 

 

IP Address orHostname from thedrop-downlist and entering the IP

 

 

 

address or host name in the corresponding field.

 

 

 

This field is dimmed if you do not choose Requires POP Before SMTP in

 

 

 

the Authentication field that follows.

 

 

 

 

Authentication

 

 

If the primary SMTP server requires authentication to send e-mail,choose

 

 

 

the appropriate authentication type from the drop-downlist. The

 

 

 

authentication type typically is the same as that for the POP3 server that you

 

 

 

use to receive e-mail.

 

 

 

 

Account Name

 

 

If the primary SMTP server requires authentication, enter the account name

 

 

 

for the server.

 

 

 

 

Password

 

 

If the primary SMTP server requires authentication, enter the account

 

 

 

password for the server.

 

 

 

Secondary SMTP

 

Identify an optional secondary SMTP server that is used for sending e-mail

Server

 

 

by choosing IP Address orHostname from thedrop-downlist and entering

 

 

 

the IP address or host name in the corresponding field.

 

 

 

Secondary SMTP Port

 

Enter the port number for the secondary SMTP server. The default SMTP

 

 

 

port number is 25.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-14

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

 

 

Table 3-7

Event Notification Window Options (continued)

 

 

 

 

 

 

 

Option

 

Description

 

 

 

 

 

 

 

POP Server

 

Identify an optional secondary POP server that is used for sending e-mailby

 

 

 

 

choosing IP Address orHostname from thedrop-downlist and entering the

 

 

 

 

IP address or host name in the corresponding field.

 

 

 

 

This field is dimmed if you do not choose Requires POP Before SMTP in

 

 

 

 

the Authentication field that follows.

 

 

 

 

 

 

 

Authentication

 

If the secondary SMTP server requires authentication to send e-mail,choose

 

 

 

 

the appropriate authentication type from the drop-downlist. The

 

 

 

 

authentication type typically is the same as that for the POP3 server that you

 

 

 

 

use to receive e-mail.

 

 

 

 

 

 

 

Account Name

 

If the secondary SMTP server requires authentication, enter the account

 

 

 

 

name for the server.

 

 

 

 

 

 

 

Password

 

If the secondary SMTP server requires authentication, enter the account

 

 

 

 

password for the server.

 

 

 

 

 

 

 

Send To

 

Enter an e-mailaddress to which ane-mailmessage is sent when an event

 

 

 

 

occurs.

 

 

 

 

 

 

Show From Address As

Enter the e-mailaddress to be shown in the From field for thee-mailmessage

 

 

 

 

that is sent when an event occurs.

 

 

 

 

 

 

 

Subject

 

Enter the text to be shown in the Subject field for the e-mailmessages that

 

 

 

 

the IP camera sends when events occur. The subject can contain up to 118

 

 

 

 

characters, including spaces.

 

 

 

 

 

 

Attach Video Streaming

Check this check box to include in the e-mailmessage body the URL from

 

 

URL Address

 

which the recipient can access the live video stream from the camera on

 

 

 

 

which the event was detected.

 

 

 

 

 

 

Attach Snapshot

Check this check box to include with the e-mailmessage a still picture from

 

 

 

 

the beginning of the event. This snapshot is stored on the IP camera until the

 

 

 

 

message is sent.

 

 

 

 

This functionality is available only when the secondary video stream is

 

 

 

 

enabled.

 

 

 

 

 

 

Attach Video Clip

Check this check box and enter the following values to include with the

 

 

 

 

e-mailmessage a video clip of the event:

 

 

 

 

Pre-Capture Length—Enterthe amount of video (in seconds) before

 

 

 

 

the event to include in the video clip.

 

 

 

 

Post-Capture Length—Enterthe amount of video (in seconds) after the

 

 

 

 

event to include in the video clip.

 

 

 

 

This video clip is stored on the IP camera until the message is sent.

 

 

 

 

 

 

 

 

 

FTP Notification Area

 

 

 

 

 

 

 

 

 

 

Primary FTP Server

Identify the primary FTP server to which snapshots or video clips are

 

 

 

 

uploaded by choosing IP Address orHostname from thedrop-downlist and

 

 

 

 

entering the IP address or host name in the corresponding field.

 

 

 

 

 

 

Primary FTP Port

Enter the port number that receives messages on the primary FTP server. The

 

 

 

 

default FTP port number is 21.

 

 

 

 

 

 

 

User Name

 

Enter the primary FTP server login user name.

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

3-15

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-7

Event Notification Window Options (continued)

 

 

 

Option

 

Description

 

 

 

Password

 

Enter the primary FTP server login password.

 

 

Enable Passive Mode

Check this check box to enable the passive mode feature of the primary FTP

 

 

server.

 

 

Secondary FTP Server

Identify an optional secondary FTP server to which snapshots or video clips

 

 

are uploaded by choosing IP Address orHostname from thedrop-downlist

 

 

and entering the IP address or host name in the corresponding field.

 

 

Secondary FTP Port

Enter the port number that receives messages on the secondary FTP server.

 

 

The default FTP port number is 21.

 

 

 

User Name

 

Enter the secondary FTP server login user name.

 

 

 

Password

 

Enter the secondary FTP server login password.

 

 

Enable Passive Mode

Check this check box to enable the passive mode feature of the secondary

 

 

FTP server.

 

 

Upload Snapshot

Check this check box to upload a snapshot of the activity that triggered the

 

 

event.

 

 

This functionality is available only when the secondary video stream is

 

 

enabled.

 

 

Upload Video Clip

Check this check box and enter the following values to upload a video clip

 

 

of the activity that triggered the event:

 

 

Pre-Capture Length—Enterthe amount of video (in seconds) before

 

 

the event to include in the video clip. The default pre-capturelength is

 

 

0 seconds (no pre-capturevideo).

 

 

Post-Capture Length—Enterthe amount of video (in seconds) after the

 

 

event to include in the video clip. The default post-capturelength is 5

 

 

seconds.

 

 

 

Patrol Sequence Window

The Patrol Sequence window provides options for configuring a patrol sequence for the IP camera. A patrol sequence consists of up to eight steps, each of which causes the camera to move to a designated preset position and remain in the position for a designated time.

When you create a patrol sequence, you define the order of the steps. When the patrol sequence runs, the IP camera goes to the preset position that is defined by the first step, then moves through each preset position in the configured order. It stops at the preset position that is defined by the last step.

Before you can configure a patrol sequence, you must define preset positions as described in the “Presets controls” rows inTable 4-1.These rows also explain how to start and stop the execution of a patrol sequence.

To display the Patrol Sequence window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then click

Patrol Sequence.

If you change any options in this window, you must click the Save Settings button to save the change. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-16

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Feature Setup Windows

Table 3-8 describes the option in the Patrol Sequence window.

Table 3-8Patrol Sequence Window Options

Option

Description

 

 

 

 

Patrol Sequence Area

 

 

 

 

 

 

 

Dwell Time

Choose the length of time in seconds that the camera remains in each preset

 

position when a patrol sequence runs.

 

 

 

 

Available list

Configure the order in which the IP camera executes up to 8 steps in a patrol

Selected list

sequence. The Available list displays preset positions that you can use in the

patrol sequence. You define these preset positions in the Camera

 

 

Video/Control window. The Selected list displays the steps in the patrol

 

sequence.

 

When the patrol sequence executes, the IP camera goes to the first preset

 

position in the Selected list, then moves through each position in the list in

 

order. It remains in each position for the time that is defined in the Time

 

Delay field. It stops at the last position in the list.

 

To move preset positions between the Available list and the Selected list, use

 

the following buttons. Buttons become highlighted when they are available.

 

 

 

—Movethe selected preset position or positions from the Available

 

 

 

list to the Selected list. To select a preset position, click it to

 

 

 

highlight it. To select more than one preset positions, Ctrl-click

 

 

 

each one.

 

 

 

—Movethe selected preset position or positions from the Selected

 

 

 

list to the Available list. To select a preset position, click it to

 

 

 

highlight it. To select more than one preset positions, Ctrl-click

 

 

 

each one.

 

 

 

—Moveall preset positions from the Available list to the Selected

 

 

 

list.

 

 

 

—Moveall preset positions from the Selected list to the Available

 

 

 

list.

 

To configure the order of steps in the Selected list, use the following buttons.

 

Buttons become highlighted when they are available. To select a preset

 

position, click it to highlight it.

 

 

 

—Movethe selected preset position to the top of the list.

 

 

 

—Movethe selected preset position up one position.

 

 

 

 

 

 

—Movethe selected preset position down one position.

 

 

 

 

 

 

—Movethe selected preset position to the bottom of the list.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-17

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Analytics Windows

The Analytics windows provide access to options for configuring the Cisco video analytics feature.

Note The Analytics window is available only for theCIVS-IPC-4500Emodel, which has the digital signal processor (DSP) capabilities that are used for the Cisco video analytics feature. TheCIVS-IPC-4300Emodel does not have the DSP capabilities.

Note Even though the Cisco video analytics feature is supported by Cisco Video Surveillance Manager (VSM) 6.3.1 or later, theCIVS-IPC-4500Emodel is supported only by VSM 6.3.2 or later. For related information, see the current version ofCisco Video Surveillance Manager User Guide.

To display the Analytics windows, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickFeature Setup, then clickAnalytics. A new browser session starts and the Analytics Home window appears. This window displays video from the IP camera and provides access to other windows that contain information and configuration options.

For detailed information about Cisco video analytics and the Analytics windows, see Cisco Video Analytics User Guide.

Network Setup Windows

The Network Setup windows let you configure various network-relatedsettings for the IP camera.

The following sections describe the Network Setup windows in detail:

Basic Settings Window, page 3-18

IP Addressing Window, page 3-19

Time Settings Window, page 3-20

Discovery Settings Window, page 3-22

SNMP Settings Window, page 3-23

802.1x Settings Window, page 3-25

IP Filter Settings Window, page 3-26

QoS Settings Window, page 3-27

Basic Settings Window

The Basic Settings window provides options for identifying the IP camera and controlling basic operations.

To display the Basic Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickBasic.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-18

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-9 describes the options in the Basic Settings window.

Table 3-9Basic Settings Window Options

Option

Description

 

 

Basic Settings Area

 

 

 

ID

Enter a unique identification for the IP camera, which is used to identify the

 

IP camera to various external applications.

 

The ID can contain up to 64 numbers.

 

 

Name

Enter a name for the IP camera. This name appears in the IP camera log file

 

for information that is associated with this IP camera.

 

The name can contain up to 64 characters, which can include letters,

 

numbers, spaces, and these characters: ! $ % ( ) + , - . /= @ ^ _ ` { } ~. Cisco

 

recommends that you give each IP camera a unique name so that you can

 

identify it easily.

 

 

Description

Enter a description of the IP camera. For example, enter the IP camera

 

location, such as “North Entrance Camera 1.”

 

The description can contain up to 128 characters, which can include letters,

 

numbers, spaces, and these characters: ! $ % ( ) + , - . /= @ ^ _ ` { } ~

 

 

Location

Enter the physical location of the IP camera, such as “North Entrance.”

 

The location can contain up to 64 characters, which can include letters,

 

numbers, spaces, and these characters: ! $ % ( ) + , - . /= @ ^ _ ` { } ~

 

 

Contact

Enter system contact information for someone such as the system

 

administrator. For example, enter the e-mailaddress of the system

 

administrator.

 

The contact can contain up to 64 characters, which can include letters,

 

numbers, spaces, and these characters: ! $ % ( ) + , - . /= @ ^ _ ` { } ~

 

 

Basic Device Operations Area

 

 

Enable Power LED

Check this check box if you want the Power LED on the back of the IP

 

camera to light.

 

If you do not check this check box, this LED does not light.

 

 

IP Addressing Window

The IP Addressing window provides options for configuring the IP address of the IP camera.

To display the IP Addressing window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickIP Addressing.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-19

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-10 describes the options in the IP Addressing window.

Table 3-10IP Addressing Window Options

Option

Description

 

 

IP Addressing Area

 

 

 

IP Version

Choose the IP version from the pull-downlist. Currently, only IPv4 is

 

supported.

 

 

Configuration Type

Choose the method by which the IP camera obtains its IP address:

 

Dynamic—Ifyour network includes a DHCP server for dynamic

 

allocation of IP addresses, choose this option if you want DHCP to

 

assign an IP address and subnet mask to the IP camera. Depending on

 

your router, the default gateway, primary DNS server, and secondary

 

DNS server may also be assigned. The DHCP server must be configured

 

to allocate static IP addresses based on MAC addresses so that the IP

 

camera always receives the same address.

 

Static—Choosethis option if you want to manually enter an IP address,

 

subnet mask, default gateway, and DNS server IP addresses for the

 

camera.

 

 

IP Address

If you configured the IP camera for a static IP address, enter that IP address.

 

 

Subnet Mask

If you configured the IP camera for a static IP address, enter the subnet mask

 

for the IP camera. Use the same value that is configured for the PCs on your

 

network.

 

 

Gateway Address

If you configured the IP camera for a static IP address, enter the gateway for

 

the IP camera. Use the same value that is configured for the PCs on your

 

network.

 

 

Primary DNS

Optional. Enter the IP address of the primary the DNS server that is used in

 

your network. Use the same value that is used for the PCs on your LAN.

 

Typically, your ISP provides this address.

 

This address is required if you use a host name instead of an IP address in

 

any configuration field in the IP camera configuration windows.

 

 

Secondary DNS

Optional. Enter the IP address of a secondary (backup) DNS server to use if

 

the primary DNS server is unavailable. Enter the DNS server to be used if

 

the primary DNS server is unavailable.

 

This address is required if you have a secondary DNS server an you use a

 

host name instead of an IP address in any configuration field in the IP camera

 

configuration windows.

 

 

Time Settings Window

The Time Settings window provides options for setting and maintaining the time of the IP camera.

To display the Time Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickTime.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-20

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-11 describes the options in the Time Settings window.

Table 3-11Time Settings Window Options

Option

Description

 

 

Set Time Mode Area

 

 

 

Manually Configure

Choose this option if you want to set the time for the IP camera manually.

Time

 

 

 

Use NTP Server to

Choose this option if you want the IP camera to obtain its time from a

Update Time

network time protocol (NTP) server.

 

If you check this check box, the camera contacts the designated NTP server

 

every 64 seconds and synchronizes its internal clock with the time of that

 

server.

 

 

Local Time Area

 

Note These options do not apply if you choose the Use NTP Server to Update Time option.

Set Local Date

Enter a date for the IP camera. The camera is updated with this date when

 

you click Save Settings.

 

 

Set Local Time

Enter a time for the IP camera. The camera is updated with this time when

 

you click Save Settings.

 

 

Clone PC Time button

Click this button to update the IP camera date and time with the date and time

 

of the PC that you are using.

 

 

Time Zone and Daylight Saving Area

 

 

Time Zone

Choose the time zone in which the IP camera is located.

 

The time that appears when you view video from this IP camera reflects this

 

time zone.

 

 

Adjust for Daylight

Check this check box if you want the time of the IP camera to adjust

Saving Time

automatically for daylight saving time.

 

 

Edit Default Daylight

Check this check box if you want the daylight saving time adjustment of the

Saving Configuration

IP camera to be different than the default adjustment for the selected time

for Time Zone

zone.

 

 

Time Offset

If you choose to overwrite the default time zone configuration, enter the

 

number of minutes that the time of the camera adjusts when daylight saving

 

time starts.

 

The camera automatically adjusts its time back by this number of minutes

 

when daylight saving time ends.

 

 

Start Date

If you choose to overwrite the default time zone configuration, enter the day

Start Time

and time (in 24 hour format) that daylight saving time begins. At this day and

time, the time of the IP camera adjusts by the value in the Time Offset field.

 

 

 

End Date

If you choose to overwrite the default time zone configuration, enter the day

End Time

and time (in 24 hour format) that daylight saving time ends. At this day and

time, the time of the IP camera adjusts to the non-daylightsaving time.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-21

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-11Time Settings Window Options (continued)

Option

Description

 

 

NTP Server Settings Area

Note These options do not apply if you choose the Manually Configure Time option.

Primary NTP Server

If you configured the IP camera to obtain its time from an NTP server,

 

identify the primary NTP server by choosing IP Address orHostname from

 

the drop-downlist and entering the IP address or host name in the

 

corresponding field.

 

 

Primary NTP Server

If you configured the IP camera to obtain its time from an NTP server, enter

Port

the primary NTP server port number.

 

Valid values are 123 and 1024 through 65535. The default port is 123.

 

 

Secondary NTP Server

If you configured the IP camera to obtain its time from an NTP server,

 

identify the secondary NTP server by choosing IP Address orHostname

 

from the drop-downlist and entering the IP address or host name in the

 

corresponding field.

 

 

Secondary NTP Server

If you configured the IP camera to obtain its time from an NTP server, enter

Port

the optional secondary NTP server port number.

 

Valid values are 123 and 1024 through 65535. The default port is 123.

 

 

Discovery Settings Window

The Discovery Settings window provides options for configuring the IP camera to work with Cisco Discovery Protocol or Bonjour. These applications facilitate monitoring and management of your network.

To display the Discovery window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickDiscovery.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-12 describes the options in the Discovery Settings window.

Table 3-12Discovery Settings Window Options

Option

Description

 

 

Cisco Discovery Protocol (CDP) Area

 

 

Enable CDP

Check this check box if CDP is enabled in your network and you want the

 

IP camera to broadcast CDP discovery messages.

 

 

Show Neighbors button

Displays a new window with information about CDP-enableddevice

 

neighbors in your network.

 

 

Bonjour Area

 

 

 

Enable Bonjour

Check this check box if Bonjour is enabled in your network and you want the

 

IP camera to broadcast Bonjour discovery messages.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-22

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

SNMP Settings Window

The SNMP Settings window provides options for configuring Simple Network Management Protocol (SNMP) settings for the IP camera. These settings can help you manage complex networks by sending messages to different devices on the network.

To display the SNMP window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickSNMP.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-13 describes the options in the SNMP Settings window.

Table 3-13

SNMP Settings Window Options

 

 

 

Option

 

Description

 

 

SNMP v2c Area

 

 

 

Enable SNMP v2c

Check this check box to enable SNMP v2c.

 

 

Read Community String

Enter the SNMP read community string, which identifies the valid read

 

 

community.

 

 

Trap Community String

Enter the SNMP trap community string.

 

 

Primary Trap Receiver

Identify the primary trap receiver of the SNMP v2c manager by choosing IP

 

 

Address orHostname from thedrop-downlist and entering the IP address

 

 

or host name in the corresponding field.

 

 

 

Secondary Trap

 

Identify an optional secondary trap receiver of the SNMP v2c manager by

Receiver

 

choosing IP Address orHostname from thedrop-downlist and entering the

 

 

IP address or host name in the corresponding field.

 

 

 

SNMP v3 Area

 

 

 

 

Enable SNMP v3

Check this check box to enable SNMP v3.

 

 

Use Default Local

Click this radio button if you want to use the default local engine ID for

Engine ID

 

SNMP.

 

 

The default local engine ID is 8000000903<MAC>, where <MAC> is the

 

 

MAC address of the IP camera.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-23

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-13

SNMP Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Manually Configure

Click this radio button if you want to enter a local engine ID manually, then

Local Engine ID

enter a unique local engine ID.

 

 

Enter this information in a standard format as defined in RFC3411. Valid

 

 

formats include (but are not limited to) the following:

 

 

8000000903<MAC>

 

 

 

where <MAC> is the MAC address of the IP camera. For example, if the

 

 

 

IP camera MAC address is 00:04:9F:11:22:33, enter

 

 

 

800000090300049F112233. This format is the default.

 

 

8000000901<IPv4_address_hex>

 

 

 

where <IPv4_address_hex> is the IPv4 address of the IP camera in

 

 

 

hexadecimal format. For example, if the IP camera IPv4 address is

 

 

 

192.168.0.100, enter 8000000901C0A80064.

 

 

8000000904<text>

 

 

 

where <text> is a string of up to 54 characters.

 

 

Primary Trap Receiver

Identify the primary trap receiver of the SNMP v3 manager by choosing IP

 

 

Address orHostname from thedrop-downlist and entering the IP address

 

 

or host name in the corresponding field.

 

 

 

Secondary Trap

 

Identify an optional secondary trap receiver of the SNMP v3 manager by

Receiver

 

choosing IP Address orHostname from thedrop-downlist and entering the

 

 

IP address or host name in the corresponding field.

 

 

 

User #

 

Display only. Lists the user number of each IP camera user who is configured

 

 

with the administrator privilege level.

 

 

 

User Name

 

Display only. Displays the name that is associated with the corresponding

 

 

user number

 

 

Authentication Method

Choose the authentication protocol for SNMP v3 messages that are sent on

 

 

behalf of the corresponding user.

 

 

 

Authentication

 

Enter a password for the authentication protocol for SNMP v3 messages that

Password

 

are sent on behalf of the corresponding user.

 

 

This password can contain from 8 to 63 characters, which can be letters,

 

 

numbers, and special characters, but no spaces. Special characters are: ! $ (

 

 

) - .@ ^ _ ` { } ~

 

 

 

Privacy Method

 

Choose DES if you want to use this privacy method for SNMP v3 messages

 

 

that are sent on behalf of the corresponding user.

 

 

If you do not want to use a privacy method, choose None.

 

 

Privacy Password

If you choose a privacy method, enter a password for SNMP v3 messages

 

 

that are sent on behalf of the corresponding user.

 

 

This password can contain from 8 to 63 characters, which can be letters,

 

 

numbers, and special characters, but no spaces. Special characters are: ! $ (

 

 

) - .@ ^ _ ` { } ~

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-24

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

802.1x Settings Window

The 802.1x Settings window provides options for configuring 802.1x authentication for the IP camera. These settings require that RADIUS be configured on your network to provide the client authentication.

To display the 802.1x Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then click

802.1x (RADIUS).

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-14 describes the options in the 802.1x Settings window.

 

 

Table 3-14

802.1x Settings Window Options

 

 

 

 

 

 

 

Option

 

Description

 

 

 

 

 

 

 

 

 

802.1x Settings Area

 

 

 

 

 

 

 

 

 

 

 

Enable 802.1x

 

Check this check box to enable 802.1x authentication for the IP camera.

 

 

 

 

 

 

 

Protocol Type

 

Choose the protocol for 802.1x authentication. Options are EAP-TLS,

 

 

 

 

EAP-TTLS, EAP-PEAP, and EAP-FAST.

 

 

 

 

The remaining fields in this window change depending on the protocol type

 

 

 

 

that you choose.

 

 

 

 

 

 

EAP-TLSConfiguration Options

 

 

Note These options appear if you select the protocol typeEAP-TLS.

 

 

 

 

 

 

 

User Name

 

Enter the user name that the IP camera uses to access the RADIUS server.

 

 

 

 

 

 

 

Device (Client)

 

Path and folder where the device certificate for the IP camera is stored. You

 

 

Certificate

 

can click Browse to find this location.

 

 

 

 

After you enter this information, click Upload to upload the certificate to the

 

 

 

 

IP camera.

 

 

 

 

 

 

Password (for Private

If the private key in the device certificate is password protected, enter the

 

 

Key)

 

password that is required to unlock the private key.

 

 

 

 

 

 

Root CA Certificate

Path and folder where the root certificate that is required for 802.1x

 

 

 

 

authentication is stored. You can click Browse to find this location.

 

 

 

 

After you enter this information, click Upload to upload the certificate to the

 

 

 

 

IP camera.

 

 

 

 

 

 

EAP-TTLSConfiguration Options

 

 

Note These options appear if you select the protocol typeEAP-TTLS.

 

 

 

 

 

 

Inner Authentication

Choose an inner authentication method for EAP-TTLS.Options are

 

 

 

 

MS-CHAP, MS-CHAPv2, PEAP, and EAP-MDS.

 

 

 

 

 

 

 

User Name

 

Enter the user name that the IP camera uses to access the RADIUS server.

 

 

 

 

 

 

 

Password

 

Enter the password that the IP camera uses to access the RADIUS server.

 

 

 

 

 

 

 

Anonymous ID

 

Optional. Unsigned public identifier to be used instead of a user name for

 

 

 

 

logging in to the RADIUS server.

 

 

 

 

 

 

 

Validate Server

 

Check this check box if you want the identity of the RADIUS server to be

 

 

Certificate

 

validated.

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

3-25

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

Table 3-14

802.1x Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Root CA Certificate

Path and folder where the root certificate that is required for 802.1x

 

 

authentication is stored. You can click Browse to find this location.

 

 

After you enter this information, click Upload to upload the certificate to the

 

 

IP camera.

 

 

EAP-PEAPConfiguration Options

Note These options appear if you select the protocol typeEAP-PEAP.

 

 

Inner EAP Protocol

Choose an inner authentication method for EAP-PEAP.

 

 

 

User Name

 

Enter the user name that the IP camera uses to access the RADIUS server.

 

 

 

Password

 

Enter the password that the IP camera uses to access the RADIUS server.

 

 

 

Anonymous ID

 

Optional. Anonymous identifier to be used instead of a user name for

 

 

logging in to the RADIUS server.

 

 

 

Validate Server

 

Check this check box if you want the identity of the RADIUS server to be

Certificate

 

validated.

 

 

Root CA Certificate

Path and folder where the root certificate that is required for 802.1x

 

 

authentication is stored. You can click Browse to find this location.

 

 

After you enter this information, click Upload to upload the certificate to the

 

 

IP camera.

 

 

EAP-FASTConfiguration Options

Note These options appear if you select the protocol typeEAP-FAST.

 

 

Inner EAP Protocol

Choose an inner authentication method for EAP-FAST.

 

 

 

User Name

 

Enter the user name that the IP camera uses to access the RADIUS server.

 

 

 

Password

 

Enter the password that the IP camera uses to access the RADIUS server.

 

 

 

Anonymous ID

 

Optional. Anonymous identifier to be used instead of a user name for

 

 

logging in to the RADIUS server.

 

 

Allow Automatic PAC

Check this check box if you want to allow authentication servers to establish

Provisioning

 

a secure connection with the IP camera so that they can provide the IP

 

 

camera with new Protected Access Credentials (PACs).

 

 

 

PAC file

 

Path and folder where the PAC file is stored. You can click Browse to find

 

 

this location.

 

 

After you enter this information, click Upload to upload the certificate to the

 

 

IP camera.

 

 

 

IP Filter Settings Window

The IP Filter Settings window provides options for controlling access to the IP camera by designating up to 10 IP addresses or address ranges that are allowed or denied access to the IP camera.

To display the IP Filtering window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickIP Filtering.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-26

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Network Setup Windows

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-15 describes the options in the IP Filter Settings window.

Table 3-15

IP Filter Settings Window Options

 

 

 

Option

 

Description

 

 

 

IP Filter Area

 

 

 

 

Enable IP Filtering

Check this check box to cause the IP camera to allow or deny access to IP

 

 

addresses as configured in the IP Filtering window.

 

 

Filter Entries Area

 

 

 

 

#

 

Display only. Filter number.

 

 

 

Action

 

Choose an action for the corresponding IP address or address range:

 

 

Deny—IPaddress or address range cannot access the IP camera

 

 

Allow—IPaddress or address range can access the IP camera

 

 

IP Address/Bit Mask

Enter the IP address and bit mask to which the corresponding action applies.

 

 

Make these entries in Classless Inter-DomainRouting (CIDR) notation.

 

 

CIDR is defined in RFC 4632.

 

 

 

QoS Settings Window

The QoS Settings window provides options for configuring quality of service (QoS) settings for audio/video streams.

To display the QoS Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickNetwork Setup, then clickIP Filtering.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-16 describes the options in the QoS Settings window.

Table 3-16QoS Settings Window Options

 

 

Option

Description

 

 

 

 

 

 

Class of Service (CoS) Area

 

 

 

 

 

 

Enable CoS for Video

Check this check box to enable class of service (CoS) control for video

 

 

Streaming

streams.

 

 

 

If you enable this option, the IP camera specifies a VLAN tag that appends

 

 

 

to an Ethernet MAC frame for video streaming data.

 

 

 

 

 

 

Video Priority

Value from 0 (lowest priority) through 7 (highest priority) that specifies the

 

 

 

CoS priority value for steaming video data.

 

 

 

 

 

 

Video VLAN ID

Enter the ID of the video VLAN to which CoS packets are directed.

 

 

 

 

 

 

Enable CoS for Audio

Check this check box to enable class of service (CoS) control for audio

 

 

Streaming

streams.

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

3-27

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

Table 3-16

QoS Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

 

Audio Priority

 

Value from 0 (lowest priority) through 7 (highest priority) that specifies the

 

 

CoS priority value for steaming audio data.

 

 

Audio VLAN ID

Enter the ID of the audio VLAN to which CoS packets are directed.

 

 

Differentiated Services (DiffServ) Area

 

 

Enable DiffServ for

Check this check box to enable Differentiated Services (DiffServ) for video

Video Streaming

streams.

 

 

If you enable this option, the IP camera specifies the DSCP priority value

 

 

that appends to an IP header for video streaming packets.

 

 

Video DSCP Priority

Value from 0 (lowest priority) through 63 (highest priority) that specifies the

Value

 

DSCP priority value for steaming video data.

 

 

Enable DiffServ for

Check this check box to enable Differentiated Services (DiffServ) for audio

Audio Streaming

streams.

 

 

Audio DSCP Priority

Value from 0 (lowest priority) through 63 (highest priority) that specifies the

Value

 

DSCP priority value for steaming audio data.

 

 

 

Administration Windows

The Administrator windows lets you perform several general administrative operations, including enabling HTTP and HTTPS access to the IP camera, configuring users, resetting or rebooting the IP camera, and updating firmware.

The following sections describe the Administration windows in detail:

Account Initialization Window, page 3-28

User Settings Window, page 3-30

Maintenance Settings Window, page 3-31

Firmware Settings Window, page 3-33

Device Processes Window, page 3-34

Password Complexity Window, page 3-35

Account Initialization Window

The Account Initialization window provides options for configuring passwords for the IP camera default administrator accounts, and for configuring which protocols can be used to access the IP camera.

The IP camera always has an HTTP/HTTPS administrator who can access the IP camera through an HTTP or HTTPS connection. The name of this administrator is admin. The password is configurable.

If you want to access the IP camera through SSH, you must configure a password for an SSH administrator. The name of this administrator is root. The password is configurable.

To display the Account Initialization window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then click

Initialization.

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-28

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-17 describes the options in the Account Initialization window.

Table 3-17

Account Initialization Window Options

 

 

 

Option

 

Description

 

 

Administrator Accounts Area

 

 

 

Protocol

 

Display only. Indicates the protocol that the corresponding administrator can

 

 

use to access the IP camera: HTTP/HTTPS or SSH.

 

 

 

User Name

 

Display only. Indicates the default user name for the corresponding

 

 

administrator: admin or root

 

 

 

Password

 

Enter a password for the corresponding administrator. The password is case

 

 

sensitive and must contain from 8 to 32 characters, which can be letters,

 

 

numbers, and special characters, but no spaces. Special characters are: ! $ (

 

 

) - .@ ^ _ ` { } ~

 

 

Confirm password

Re-enterthe password for the corresponding administrator.

 

 

Access Protocols Area

 

 

 

 

Enable HTTP

 

Check this check box if you want to allow HTTP connections to the IP

 

 

camera.

 

 

 

HTTP Port

 

Enter the HTTP port that is used to access the IP camera. Valid port numbers

 

 

are 80 and 1024 through 32767. The default port is 80.

 

 

If you configure the HTTP port to a value other than 80, you must specify

 

 

the port number in the URL for the IP camera when you access it through an

 

 

HTTP connection. For example, if the IP address of the IP camera is

 

 

192.168.1.100 and the HTTP port is 1024, enter this URL for the IP camera:

 

 

http://192.168.1.100:1024.

 

 

 

Enable HTTPS

 

Check this check box if you want to allow HTTPS connections to the IP

 

 

camera.

 

 

 

HTTPS Port

 

Enter the HTTPS port that is used to access the IP camera. Valid port

 

 

numbers are 443 and 1024 through 65535. The default port is 443.

 

 

If you configure the HTTPS port to a value other than 443, you must specify

 

 

the port number in the URL for the IP camera when you access it through an

 

 

HTTPS connection. For example, if the IP address of the IP camera is

 

 

192.168.1.100 and the HTTPS port is 1024, enter this URL for the IP

 

 

camera: https://192.168.1.100:1024.

 

 

Enable Secure Shell

Check this check box if you want to allow access to the camera through a

(SSH)

 

SSH connection.

 

 

Secure Shell (SSH) Port

Enter the SSH port that is used to access the IP camera. Valid port numbers

 

 

are 22 and 1024 through 65535. The default port is 22.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-29

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

User Settings Window

The User Settings window lets you configure the following types of IP camera users:

Administrator—Canaccess all IP camera windows, features, and functions.

Viewer—Canaccess only the Camera Video/Control window and all features in that window except:

Video image controls

Set Current Preset as Home button

Add Preset Position button

Deleted Selected Preset button

Pan/tilt speed controls

Motion detection controls

There is always at least one user with Administrator privileges configured. The user name of this user is “admin.” You can configure up to four additional users and assign privilege levels to each one.

When you configure users, follow these guidelines:

After you enter a name, password, and privilege level for a user, click Add next to the user information to save your changes.

To change the password for an existing user, click Change next to the user name.

To remove a user, click Delete next to the user. If you delete a user who is logged into the IP camera, the user remains logged in and can continue access the IP camera.

To change the name of a user, you must delete the user then create a new user.

To display the User Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then clickUsers.

Table 3-18 describes the options in the User Settings window.

Table 3-18User Settings Window Options

Option

Description

 

 

User List Area

 

 

 

User Name

Enter a unique name for the user.

 

The user name is case sensitive and can include up to 64 letters, numbers,

 

and special characters, but no spaces. Special characters are: ! % ( ) + , - =

 

@ _ ~

 

There is always one user named admin (all lower case), which cannot be

 

deleted.

 

 

Password

Enter a password for the user.

 

The password is case sensitive and must contain from 8 to 32 characters,

 

which can be letters, numbers, and special characters, but no spaces. Special

 

characters are: ! $ ( ) - .@ ^ _ ` { } ~

 

 

Confirm Password

Re-enterthe password for the user.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-30

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

Table 3-18User Settings Window Options (continued)

Option

Description

 

 

Privilege Level

Select the desired privilege level for the user:

 

Administrator—Canaccess all IP camera windows, features, and

 

functions.

 

Viewer—Canaccess the Camera Video/Control window with limited

 

controls, and can access the Refresh,Logout,About, andHelp links

 

from that window.

 

 

Change button

Click this button to change the password of the corresponding user.

 

 

Add button

Click this button to add the corresponding user. That user can then log in to

 

the IP camera.

 

 

Delete button

Click this button to remove the corresponding user. This user can no longer

 

log in to the IP camera.

 

 

Maintenance Settings Window

The Maintenance Settings window provides options for setting or restarting the IP camera, saving configuration information from the IP camera, and uploading the configuration information to the IP camera.

Saving and uploading configuration is useful for these activities:

Configuring multiple IP cameras—Ifyour network includes several IP cameras that should have similar configurations, you can configure one IP camera, save that configuration, and upload it to other IP cameras. Then, instead of manually configuring all options on each IP camera, you manually configure only the options that are unique, such as the IP address, if not obtained from DHCP.

Backing up configuration—Ifyou save the configuration from the IP camera, you can upload it to the IP camera to restore the configuration if it is lost, or if you can upload it to a replacement IP camera, if needed.

To display the Maintenance Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then click

Maintenance.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-31

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

Table 3-19 describes the options in the Maintenance Settings window.

Table 3-19Maintenance Settings Window Options

Option

Description

 

 

Factory Default Area

 

 

 

Restore button

Click the Restore button to reset all IP camera settings to their factory

 

default values.

 

To confirm the restore procedure, click OK in the confirmationpop-up

 

window. Otherwise, click Cancel.

 

This action has the same effect as pressing and holding the Reset button on

 

the IP camera for at least 15 seconds. After you perform this procedure,

 

follow the steps in the “Performing the Initial Setup of the IP Camera”

 

section on page 2-5.

 

 

Reset button

Click the Reset button to reset all IP camera settings except the static IP

 

address, gateway IP address, and log in credentials (user name and

 

password) to their factory default values.

 

To confirm the restore procedure, click OK in the confirmationpop-up

 

window. Otherwise, click Cancel.

 

 

Reboot Area

 

 

 

Reboot button

Click the Reboot button to reboot the software on IP camera.

 

To confirm the reboot procedure, click OK in the confirmationpop-up

 

window. Otherwise, click Cancel.

 

This action has the same effect as pressing and immediately releasing the

 

Reset button on the IP camera, or powering the IP camera down and then

 

powering it up.

 

 

Device Configuration Area

 

 

Export Configuration

Click the Export button to save the current IP camera configuration

from Camera

information to a binary file.

 

When you click this button, the File Download window appears. Use this

 

window to save the configuration file.

 

You can then load this configuration information to any same-modelIP

 

camera in the network. This feature is useful for creating a backup of this

 

configuration and for configuring other IP cameras based on this

 

configuration.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-32

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

Table 3-19

Maintenance Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Import configuration to

Path and folder where a configuration file is stored. You can click Browse to

camera

 

find this location. After you enter this information, click Import to load the

 

 

configuration file to the IP camera.

 

 

After you upload a configuration file to the IP camera, the IP camera restarts

 

 

automatically.

 

 

If you upload configuration from another IP camera that is active in your

 

 

network, make sure to configure this IP camera with a name, description, and

 

 

unique IP address (if not obtained through DHCP). To change these options,

 

 

see the “Basic Settings Window” section on page 3-18 and the “IP

 

 

Addressing Window” section on page 3-19.

 

 

A configuration file that you upload includes the passwords that are

 

 

configured for the administrator and for users. If you change any passwords

 

 

after saving the configuration file, be aware that uploading the file overwrites

 

 

the new passwords with the saved ones.

 

 

 

Firmware Settings Window

The Firmware Settings window lets you view information about the firmware that is installed on the IP camera and upgrade the firmware.

Before you upgrade firmware, download the firmware file to a PC that is accessible on your network and unzip the file if it is zipped. To download firmware, go to this web page:

http://www.cisco.com/en/US/products/ps6918/Products_Sub_Category_Home.html

After you upgrade firmware, the IP camera restarts automatically. It retains all configuration information.

To display the Firmware Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then click

Firmware.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-20 describes the options in the Firmware Settings window.

Table 3-20

Firmware Settings Window Options

 

 

 

Option

 

Description

 

 

Device Information Area

 

 

 

IP Address

 

Display only. IP address of the IP camera

 

 

 

MAC Address

 

Display only. MAC address of the IP camera.

 

 

 

Device Name

 

Display only. ID of the IP camera, as configured in the Basic Settings

 

 

window. For more information, see the “Basic Settings Window” section on

 

 

page 3-18.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-33

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Administration Windows

Table 3-20

Firmware Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

Firmware Maintenance Area

 

 

Firmware Version

Version of the firmware that is installed on the IP camera.

 

 

Firmware Released

Release date of the current firmware.

Date

 

 

 

 

 

Details button

 

Click this button to display a pop-upwindow with additional information

 

 

about the firmware on the IP camera.

 

 

Firmware Upgrade

To upgrade the firmware on the IP camera, begin by entering the path and

 

 

folder where new firmware file for the IP camera is stored. The upgrade file

 

 

may be stored on another PC. You can click Browse to find this location.

 

 

Upgrade button

After entering the path and folder for the firmware file, click this button to

 

 

load the firmware upgrade on the IP camera.

 

 

Do not power down the IP camera during the upgrade procedure.

 

 

 

Device Processes Window

The Device Processes window displays the processes that occupy TCP or UDP ports, and lets you stop any of these processes.

Take care when stopping processes because some processes are required for the camera to operate properly. Processes that you stop in this window can restart the next time that you log in to the IP camera. If you delete a required process and the camera stops functioning, exit your web browser and then log back in to the IP camera to restart the process. If the process does not restart, power the IP camera off and then back on.

To display the Device Processes window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then click

Device Processes.

To stop any process, click the Delete button that appears to the right of the process in the window.

Table 3-21 describes the options in the Product Process window. All options are for display only.

Table 3-21

Device Process Window Options

 

 

 

Option

 

Description

 

 

 

Protocol

 

Port (tcp or udp) that the process occupies

 

 

 

Local Address

 

IP address of the device that the process is listening to

 

 

Foreign Address

IP address and port number of the client device that is connected for the

 

 

process

 

 

 

State

 

State of the process

 

 

 

Program Name

 

Name of the process

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-34

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Password Complexity Window

IP camera administrator and user passwords must always meet the requirements that are described in the “User Settings Window” section on page 3-30.The Password Complexity window provides options for configuring additional requirements for the IP camera passwords.

To display the Password Complexity window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickAdministration, then click

Password Complexity.

Table 3-22 describes the options in the Password Complexity window.

Table 3-22Password Complexity Window Options

Option

Description

 

 

Password must contain

Password must contain characters from at least 3 of these categories:

at least three of the

Lower case letters (a through z)

following: lower case

Upper case letters (A through Z)

letters, upper case

letters, digits, and

Digits (0 through 9)

special characters

Special characters: ! " # $ % & ' ( ) * + ,- . :; < = > ? @ [ \ ] ^ _ ` { | } ~

 

 

 

Password cannot

Administrator password cannot include any character that occurs 3 or more

include any character

times in a row.

that occurs three or

 

more times

 

consecutively

 

 

 

Password cannot be a

Password cannot be the same as the user name either forward of reversed

repeat or reverse of the

 

user name

 

 

 

Log Windows

The Log windows let you set up and view the IP camera log file, which captures information about the IP camera and its activities.

The IP camera stores the log file in its internal SDRAM. If the SDRAM becomes full, the IP camera begins to overwrite existing information. To avoid losing log information, you can configure the IP camera to send log information to a Syslog server.

Caution Because the logs are stored in the internal camera SDRAM, all existing logs in the camera will be lost after a camera reboot,power-up,orpower-down.

The following sections describe the Log windows in detail:

Log Setup Settings Window, page 3-36

Local Log Window, page 3-38

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-35

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Log Setup Settings Window

The Log Setup Settings window provides options for configuring the log file and an optional syslog server on which to store log files.

To display the Log Setup Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickLog, then clickSetup.

If you change any options in this window, you must click the Save Settings button to save the changes. If you do not click this button, changes are not retained when you exit the window.Save Settings appears at the bottom of the window. You may need to scroll down to it.

Table 3-23 describes the options in the Log Setup Settings window.

 

 

 

 

Table 3-23

Log Setup Settings Window Options

 

 

 

 

 

 

 

 

 

 

 

 

Option

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Local Log Settings Area

 

 

 

 

 

 

 

 

 

 

 

 

Minimum Log Severity

 

Choose the minimum severity of messages that the appear in the log file. The

 

 

 

 

 

 

 

system logs all messages of this severity and higher. Message severities,

 

 

 

 

 

 

 

from highest to lowest, are:

 

 

 

 

 

 

 

Emergency—Thesystem is unusable.

 

 

 

 

 

 

 

Alert—Asituation occurred that requires immediate action.

 

 

 

 

 

 

 

Critical—Asituation occurred that requires action soon.

 

 

 

 

 

 

 

Error—Anerror occurred, but it does not necessarily affects the ability

 

 

 

 

 

 

 

of the system to function.

 

 

 

 

 

 

 

Warning—Aundesirable condition occurred.

 

 

 

 

 

 

 

Notice—Notificationabout a system condition that is not necessarily an

 

 

 

 

 

 

 

error condition.

 

 

 

 

 

 

 

Informational—Informationabout a system activity.

 

 

 

 

 

 

 

Debug—Informationabout a system activity with detailed technical

 

 

 

 

 

 

 

information. Includes messages of every other severity.

 

 

 

 

 

 

 

The default severity is Informational.

 

 

 

 

 

 

 

 

 

 

 

Maximum Log Entries

 

Maximum number of entries that the log file maintains. When the log file

 

 

 

 

 

 

 

reaches this limit, it begins overwriting entries, starting with the oldest one.

 

 

 

 

 

 

 

The default value is 100.

 

 

 

 

 

 

 

 

 

 

 

 

Syslog Settings Area

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enable Syslog

 

 

Check this check box to send the log information to a designated Syslog

 

 

 

 

 

 

 

server. The selected information also is maintained on the IP camera until it

 

 

 

 

 

 

 

is overwritten.

 

 

 

 

 

 

 

This option is useful for consolidating logs in deployments with several

 

 

 

 

 

 

 

IP cameras and for retaining logs.

 

 

 

 

 

 

 

 

 

 

 

Primary Syslog Server

 

Identify the primary Syslog server by choosing IP Address orHostname

 

 

 

 

 

 

 

from the drop-downlist and entering the IP address or host name in the

 

 

 

 

 

 

 

corresponding field.

 

 

 

 

 

 

 

 

 

 

 

Primary Syslog Server

 

Enter the primary Syslog server port number that receives the logs.

 

 

 

 

Port

 

 

Valid values are 514 and 1024 through 65535. The default Syslog port is 514.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

3-36

 

 

 

 

 

OL-25230-02

 

 

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Table 3-23

Log Setup Settings Window Options (continued)

 

 

 

Option

 

Description

 

 

 

Facility

 

Enter the system facility that receives logs on the Syslog server.

 

 

Minimum Log Severity

Choose the minimum severity of messages that are sent to the Syslog server.

 

 

The system sends all messages of this severity and higher. Message

 

 

severities, from highest to lowest, are:

 

 

Emergency—Thesystem is unusable.

 

 

Alert—Asituation occurred that requires immediate action.

 

 

Critical—Asituation occurred that requires action soon.

 

 

Error—Anerror occurred, but it does not necessarily affects the ability

 

 

of the system to function.

 

 

Warning—Aundesirable condition occurred.

 

 

Notice—Notificationabout a system condition that is not an error

 

 

condition.

 

 

Informational—Informationabout a system activity.

 

 

Debug—Informationabout a system activity with detailed technical

 

 

information. Includes messages of every other severity.

 

 

The default severity is Informational.

 

 

Secondary Syslog

Identify an optional secondary Syslog server by choosing IP Address or

Server

 

Hostname from thedrop-downlist and entering the IP address or host name

 

 

in the corresponding field.

 

 

Secondary Syslog

Enter the port number that receives the logs on the secondary Syslog server.

Server Port

 

Valid values are 514 and 1024 through 65535. The default Syslog port is 514.

 

 

 

 

 

Facility

 

Enter the system facility that receives logs on the Syslog server.

 

 

Minimum Log Severity

Choose the minimum severity of messages that are sent to the secondary

 

 

Syslog server. The system sends all messages of this severity and higher.

 

 

Message severities, from highest to lowest, are:

 

 

Emergency—Thesystem is unusable.

 

 

Alert—Asituation occurred that requires immediate action.

 

 

Critical—Asituation occurred that requires action soon.

 

 

Error—Anerror occurred, but it does not necessarily affect the ability

 

 

of the system to function.

 

 

Warning—Anundesirable condition occurred.

 

 

Notice—Notificationabout a system condition that is not an error

 

 

condition.

 

 

Informational—Informationabout a system activity.

 

 

Debug—Informationabout a system activity with detailed technical

 

 

information. Includes messages of every other severity.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

OL-25230-02

 

 

3-37

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Local Log Window

The Local Log window lets you view the log file that is stored on the IP camera.

To display the Local Log window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5,clickLog, then clickLocal Log.

Table 3-24 describes the options in the Local Log window.

Table 3-24Local Log Window Options

Option

Description

 

 

Log List Area

 

 

 

Rows per page

Choose the number of log entry rows to display per page and click the Go

 

button to the right of this option to update the display.

 

 

Filter

Choose the type of log message to include in the display.

 

To include messages of every severity, choose All.

 

 

Since

Choose the time period for which you want to view log messages.

 

 

Go button

Update the log display based on the values in the Filter and Since fields.

 

 

Severity

An icon in this column indicates the severity of the corresponding log

 

message:

 

—Emergencymessage

 

—Alertmessage

 

—Criticalmessage

 

—Errormessage

 

—Warningmessage

 

—Noticemessage

 

—Informationalmessage

 

—Debugmessage

 

To display log messages in order of severity with the least severity first, click

 

the Severity column heading. Click the heading again to reverse the display

 

order.

 

 

Date/Time

Date and time that the logged activity occurred.

 

By default, log messages appear in the order that the activity occurred with

 

the oldest message first. To reverse this display order, click the Date/Time

 

column heading.

 

 

Description

Message that describes the logged activity. For detailed information about

 

log messages, see Table 3-25 on page 3-39.

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

3-38

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Table 3-24

Local Log Window Options (continued)

 

 

 

 

 

Option

 

Description

 

 

 

 

 

Page controls

 

Let you move through the log file entries:

 

 

Page field—Entera page number and press Enter.

 

 

 

 

—Goto first page

 

 

 

 

—Goto previous page

 

 

 

 

 

 

 

 

—Goto next page

 

 

 

 

—Goto last page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 3-25 describes the messages that can appear in the IP camera log file. When you view the log file, each message includes the date and time that it was logged. In this table:

Messages appear in alphabetical order

Angle brackets (<>) indicate items that are replaced by appropriate information when the message appears. Italic text describes these items.

Severity indicates the severity of the message:

0—Emergency(the system is unusable)

1—Alert(a situation occurred that requires immediate action)

2—Critical(a situation occurred that requires action soon)

3—Error(an error occurred, but it does not necessarily affect the ability of the system to function)

4—Warning(an undesirable condition occurred)

5—Notice(notification about a system condition that is not an error condition)

6—Informational(information about a system activity)

7—Debug(information about a system activity with detailed technical information)

Table 3-25

Log Messages

 

 

 

 

 

 

 

 

 

 

 

 

Message Name

 

Description that Appears in Log File

Explanation

Severity

 

 

 

 

 

 

 

AUTHENTICATION_FAILED

Access authentication to <web server,

An attempt to log in or authenticate to

3

 

 

 

 

streaming server, or SSH server> by

the IP camera failed.

 

 

 

 

 

user <user> <IP address or

 

 

 

 

 

 

 

hostname> failed.

 

 

 

 

 

 

 

 

 

 

 

AUTHENTICATION_FAILED

Access authentication to <server type>

The IP camera was unable to access an

4

 

 

 

 

server <server IP address or

SNTP, Syslog, DNS, SMTP, HTTP, or

 

 

 

 

 

hostname> failed.

802.1x server.

 

 

 

 

 

 

 

 

 

AUTHORIZATION_FAILED

Unauthorized address <IP address or

An attempt was made to access the IP

3

 

 

 

 

hostname> attempted to access camera.

camera by using invalid user

 

 

 

 

 

 

credentials for from an IP address that

 

 

 

 

 

 

has been configured for no access.

 

 

 

 

 

 

 

 

 

 

CODEC_LOST

 

Connection to Codec/Sensor module

The IP camera codec/sensor module is

4

 

 

 

 

was lost. Internal module is either down

not responding.

 

 

 

 

 

or not responding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

 

3-39

 

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Table 3-25

Log Messages

 

 

 

 

 

 

 

 

 

 

 

Message Name

 

Description that Appears in Log File

Explanation

Severity

 

 

 

 

 

 

 

CONFIG_SAVE_FAILED

Saving configuration to user <user>

A user attempt to save the IP camera

3

 

 

 

 

 

 

<IP address or hostname> failed.

configuration failed.

 

 

 

 

 

 

 

 

 

CONFIG_SAVED

Configuration saved by user <user>

The IP camera configuration was saved

5

 

 

 

 

 

 

<IP address or hostname>.

by a user.

 

 

 

 

 

 

 

 

 

CONFIG_UPLOAD_FAILED

Uploading configuration failed from

A user attempt to import the IP camera

3

 

 

 

 

 

 

user <user> <IP address or hostname>.

configuration failed.

 

 

 

 

 

 

 

 

 

CONFIG_UPLOADED

Configuration uploaded from user

The IP camera configuration was

5

 

 

 

 

 

 

<user> <IP address or hostname>.

imported by a user.

 

 

 

 

 

 

 

 

 

DEFAULTS_FAILED

Restoring factory defaults failed for

An attempt to reset the IP camera to its

3

 

 

 

 

 

 

user <user> <IP address or hostname>.

factory default configuration failed.

 

 

 

 

 

 

 

 

 

DEFAULTS_RESTORED

Factory defaults restored successfully

The IP camera was reset to its factory

5

 

 

 

 

 

 

by user <user> <IP address or

default configuration.

 

 

 

 

 

 

 

hostname>.

 

 

 

 

 

 

 

 

 

 

DEVICE_REBOOT_AUTO

Device rebooted.

The IP camera rebooted automatically.

5

 

 

 

 

 

 

 

 

DEVICE_REBOOT_MANUAL

Device was rebooted manually by user

The IP camera was rebooted by a user.

5

 

 

 

 

 

 

<user> <IP address or hostname>.

 

 

 

 

 

 

 

 

 

 

 

DHCP_LEASE

 

DHCP lease renewal was successful.

The IP camera renewed its DHCP

6

 

 

 

 

 

 

 

lease.

 

 

 

 

 

 

 

 

 

DSP_ENCODING_HALTED

The Codec/Sensor module’s DSP

The DSP of the IP camera codec/sensor

2

 

 

 

 

 

 

encoding was halted. Either the analog

module DSP stopped encoding. The

 

 

 

 

 

 

 

image signal from the sensor has been

analog image signal from the sensor

 

 

 

 

 

 

 

lost, or an internal encoding error has

may be lost or an internal encoding

 

 

 

 

 

 

 

occurred.

error may have occurred.

 

 

 

 

 

 

 

 

 

EMAIL_TRIGGERED

Event triggered: email sent to <e-mail

An event occurred and e-mail

5

 

 

 

 

 

 

address>.

notification of the event was sent.

 

 

 

 

 

 

 

 

 

 

ETH_BER

 

Bit Error Rate (BER) exceeded

The bit error rate (BER) exceeded the

4

 

 

 

 

 

 

specified threshold of <threshold>.

specified threshold.

 

 

 

 

 

 

 

 

 

ETH_SIGNAL_DEGRADE

Ethernet signal degrading.

The IP camera detected a degrading

4

 

 

 

 

 

 

 

Ethernet signal.

 

 

 

 

 

 

 

 

 

FRAMES_DROPPED

Output frame rate does not match the

The IP camera is sending video at a

3

 

 

 

 

 

 

camera’s configured frame rate.

frame rate that does not match the

 

 

 

 

 

 

 

 

configured frame rate.

 

 

 

 

 

 

 

 

 

FW_UPGRADE_FAILED

Upgrading firmware failed from user

An attempt to upgrade the IP camera

0

 

 

 

 

 

 

<user> <IP address or hostname>.

firmware failed.

 

 

 

 

 

 

 

 

 

FW_UPGRADED

Firmware upgraded successfully from

The IP camera firmware was updated.

5

 

 

 

 

 

 

user <user> <IP address or hostname>.

 

 

 

 

 

 

 

 

 

 

HTTP_TRIGGERED

Event triggered: notification sent to

An event occurred and HTTP

5

 

 

 

 

 

 

HTTP server <IP address or

notification of the event was sent.

 

 

 

 

 

 

 

hostname>.

 

 

 

 

 

 

 

 

 

 

INPUT_ONE_CHANGED

Input port one changed to <high/low>.

Input port 1 on the IP camera changed

5

 

 

 

 

 

 

 

state.

 

 

 

 

 

 

 

 

 

INPUT_ONE_RESET

Input port one reset to <high/low>.

Input port 1 on the IP camera reset to

5

 

 

 

 

 

 

 

its default state.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-40

 

 

 

 

OL-25230-02

 

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Table 3-25

Log Messages

 

 

 

 

 

 

 

 

 

 

 

 

Message Name

 

Description that Appears in Log File

Explanation

Severity

 

 

 

 

 

 

 

INPUT_TWO_CHANGED

Input port two changed to <high/low>.

Input port 1 on the IP camera changed

5

 

 

 

 

 

state.

 

 

 

 

 

 

 

 

 

INPUT_TWO_RESET

Input port two reset to <high/low>.

Input port 1 on the IP camera reset to

5

 

 

 

 

 

its default state.

 

 

 

 

 

 

 

 

 

 

IP_CONFLICT

 

IP Address conflict for <IP address>.

IP camera experienced an IP address

4

 

 

 

 

 

conflict.

 

 

 

 

 

 

 

 

 

IR_FILTER_DAY_AUTO

IR filter changed to day automatically.

The IP camera enabled its day filter

6

 

 

 

 

 

automatically.

 

 

 

 

 

 

 

 

 

IR_FILTER_DAY_MANUAL

IR filter manually changed to day by

The IP camera day filter was enabled

6

 

 

 

 

user <user> <IP address or hostname>.

by a user.

 

 

 

 

 

 

 

 

 

IR_FILTER_NIGHT_AUTO

IR filter changed to night

The IP camera enabled its night filter

6

 

 

 

 

automatically.

automatically.

 

 

 

 

 

 

 

 

 

IR_FILTER_NIGHT_MANUAL

IR filter changed to night by user

The IP camera night filter was enabled

6

 

 

 

 

<user> <IP address or hostname>.

by a user.

 

 

 

 

 

 

 

 

 

 

LOG_IN

 

User <user> <IP address or hostname>

A user logged in to the IP camera.

5

 

 

 

 

logged in to <web server or SSH

 

 

 

 

 

 

 

server>.

 

 

 

 

 

 

 

 

 

 

 

 

LOG_OUT

 

User <user> <IP address or hostname>

A user logged out of the IP camera.

5

 

 

 

 

logged out of <web server or SSH

 

 

 

 

 

 

 

server>.

 

 

 

 

 

 

 

 

 

 

 

MOTION_DETECTED

Motion detected in region <region

The IP camera detected motion in its

5

 

 

 

 

index>.

video field.

 

 

 

 

 

 

 

 

 

MOTION_STOPPED

Motion in region <region index>

The IP camera stopped detecting

5

 

 

 

 

stopped.

motion in its video field.

 

 

 

 

 

 

 

 

 

OUTPUT_ONE_RESET

Output port one reset to <high/low>.

Output port 1 on the IP camera reset to

5

 

 

 

 

 

its default state.

 

 

 

 

 

 

 

 

 

OUTPUT_ONE_TRIGGERED

Output port one triggered to

Output port 1 on the IP camera

5

 

 

 

 

<high/low>.

changed state.

 

 

 

 

 

 

 

 

 

OUTPUT_TWO_RESET

Output port two reset to <high/low>.

Output port 2 on the IP camera reset to

5

 

 

 

 

 

its default state.

 

 

 

 

 

 

 

 

 

OUTPUT_TWO_TRIGGERED

Output port two triggered to

Output port 2 on the IP camera

5

 

 

 

 

<high/low>.

changed state.

 

 

 

 

 

 

 

 

 

 

PAN

 

Pan <left/right> by user <user>

The IP camera was panned by a user.

6

 

 

 

 

<IP address or hostname>.

 

 

 

 

 

 

 

 

 

 

 

PATROL_START

Patrol started by user <user> <IP

A patrol sequence was started by a

6

 

 

 

 

address or hostname>.

user.

 

 

 

 

 

 

 

 

 

 

PATROL_STOP

 

Patrol stopped by user <user> <IP

A patrol sequence was stopped by a

6

 

 

 

 

address or hostname>.

user.

 

 

 

 

 

 

 

 

 

POWER_SUPPLY_FAILURE

DC power supply failure.

The DC power for the IP camera failed.

2

 

 

 

 

 

 

 

 

 

PTZ_LOST

 

Connection to PTZ device was lost.

The pan/tilt device that the IP camera

4

 

 

 

 

Device is either down or not

is connected to is not responding.

 

 

 

 

 

responding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-25230-02

 

 

 

 

3-41

 

 

 

 

 

 

 

Chapter 3 Configuring and Managing the IP Camera

Log Windows

Table 3-25

Log Messages

 

 

 

 

 

 

 

 

 

 

 

 

 

Message Name

 

Description that Appears in Log File

Explanation

 

Severity

 

 

 

 

 

 

 

 

SERVER_CONTACTED

Communication established with

The IP camera established

 

6

 

 

 

 

 

 

<server type> server <server or

communication with an SNTP, DHCP,

 

 

 

 

 

 

 

 

IP address>.

Syslog, DNS, SMTP, HTTP, or 802.1x

 

 

 

 

 

 

 

 

 

server.

 

 

 

 

 

 

 

 

 

 

 

 

SERVER_LOST

 

Communication lost with <server

The IP camera lost communication

 

4

 

 

 

 

 

 

type> server <server or IP address>.

with an SNTP, DHCP, Syslog, DNS,

 

 

 

 

 

 

 

 

 

SMTP, HTTP, or 802.1x server.

 

 

 

 

 

 

 

 

 

 

 

SERVER_UNREACHABLE

Failed to contact <server type> server

The IP camera was unable to contact an

 

4

 

 

 

 

 

 

<server or IP address>.

SNTP, DHCP, Syslog, DNS, SMTP,

 

 

 

 

 

 

 

 

 

HTTP, or 802.1x server or a gateway.

 

 

 

 

 

 

 

 

 

 

 

START_STREAM

Channel <channel ID> started

The IP camera began streaming video

 

6

 

 

 

 

 

 

streaming to user <user> <IP address

to a user device.

 

 

 

 

 

 

 

 

or hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

STOP_STREAM

Channel <channel ID> stopped

The IP camera stopped streaming

 

6

 

 

 

 

 

 

streaming to user <user> <IP address

video to a user device.

 

 

 

 

 

 

 

 

or hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

TEMP_THRESHOLD_T1

Current temperature, <temperature>,

The internal temperature of the IP

 

2

 

 

 

 

 

 

<exceeds/is below> <high temperature/

camera is lower than 59°F (15°C) or

 

 

 

 

 

 

 

 

low_temperature> threshold.

higher than 149°F (65°C).

 

 

 

 

 

 

 

 

 

 

 

TEMP_THRESHOLD_T2

Current temperature, <temperature>,

The internal temperature of the IP

 

4

 

 

 

 

 

 

<exceeds/is below> <high temperature/

camera is lower than 32°F (0°C) or

 

 

 

 

 

 

 

 

low_temperature> threshold.

higher than 176°F (80°C).

 

 

 

 

 

 

 

 

 

 

 

TEMP_THRESHOLD_T3

Current temperature, <temperature>,

The internal temperature of the IP

 

5

 

 

 

 

 

 

<exceeds/is below> <high temperature/

camera is lower than 5°F (–15°C)or

 

 

 

 

 

 

 

 

low_temperature> threshold.

higher than 194°F (90°C).

 

 

 

 

 

 

 

 

 

 

 

 

TILT

 

Tilt <up/down> by user<user>

The IP camera was tilted by a user.

 

6

 

 

 

 

 

 

<IP address or hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

TIME_DST_SWITCH

Time switched to Daylight Savings

The IP camera internal clock switched

 

6

 

 

 

 

 

 

time with an offset of <offset> minutes.

to daylight saving time.

 

 

 

 

 

 

 

 

 

 

 

TIME_REG_SWITCH

Time switched from Daylight Savings

The IP camera internal clock switched

 

6

 

 

 

 

 

 

time with an offset of <offset> minutes.

to standard time.

 

 

 

 

 

 

 

 

 

 

 

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Pan

An attempt by a user to pan the IP

 

1

 

 

 

 

 

 

<left/right> failed by user <user> <IP

camera failed.

 

 

 

 

 

 

 

 

address or hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Tilt

An attempt by a user to tilt the IP

 

1

 

 

 

 

 

 

<up/down> failed by user<user>

camera failed.

 

 

 

 

 

 

 

 

<IP address or hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Patrol

An attempt by a user to start a patrol

 

1

 

 

 

 

 

 

failed by user <user> <IP address or

sequence failed.

 

 

 

 

 

 

 

 

hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Could

IP camera could not read or write

 

2

 

 

 

 

 

 

not <read/write> <to/from> repository

information to its internal repository.

 

 

 

 

 

 

 

 

by user <user> <IP address or

 

 

 

 

 

 

 

 

 

hostname>.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-42

 

 

 

 

 

OL-25230-02

 

 

 

 

 

 

 

 

C H A P T E R 4

Viewing Live Video

After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting Started,” users can connect to the IP camera through Internet Explorer and access the Camera Video/Control window to view live video from the IP camera.

The Camera Video/Control window also provides for controlling the video display, configuring preset positions, and controlling certain IP camera functions. Available controls depend on the privilege level of the user.

To view live video, log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6,then clickView Video in the IP camera Main window menu bar. The Camera Video/Control window appears. This window displays live video from the camera and lets you control a variety of camera and display functions.

The controls that you see in the Camera Video/Control window depend on your IP camera privilege level and the configurations settings for the IP camera. Users with the Administrator privilege can access all controls. Users with the Viewer privilege do not have access to the following controls:

Video image controls

Set Current Preset as Home button

Add Preset Position button

Deleted Selected Preset button

Pan/tilt speed controls

Motion detection controls

Table 4-1 describes the controls in the Camera Video/Control window.

Table 4-1Camera Video/Control Window Controls

Control

Description

 

 

Video controls

Video Codec drop-downlist

Choose the codec for video transmission (H.264 or MJPEG).

You can choose H.264 only if the primary video stream (channel 1) is enabled. You can choose MJPEG only if the secondary video stream (channel 2) is enabled.

For information about enabling and disabling video streams, see the “Streaming Settings Window” section on page 3-3.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

4-1

 

 

 

Chapter 4 Viewing Live Video

Table 4-1Camera Video/Control Window Controls (continued)

Control

Description

 

 

Video Resolution

Choose the resolution for video transmission. The resolutions in this

drop-downlist

drop-downlist depend on the video standard that you selected.

 

The default value for H.264 is 1920 x 1080. The default value for MJPEG is

 

704 x 480.

 

You cannot configure a secondary stream if you configure this resolution for

 

1920 x 1080.

 

Note You can also change the resolution for video transmission by changing

 

the value in the Video Resolution Type field, as described in the

 

“Streaming Settings Window” section on page 3-3.

 

 

Right Arrow toggle

Click the Right Arrow to display the video image controls. The button changes

button

to the Left Arrow button.

 

Click the Left Arrow button to hide the video image controls. The button

 

changes to the Right Arrow button.

Left Arrow toggle

 

button

 

 

 

Video image controls

Note These controls appear when you click the Right Arrow in the Video Control area.

White Balance slider

To control the white balance of the video image, drag the slider, or enter a

 

value from 1 through 100 and press the Enter key. A higher value increases

 

white balance and a lower value decreases white balance.

 

If the White Balance Mode option is not set to Manual as described in the

 

“Camera Settings Window” section on page 3-6, changing the white balance

 

value sets that option to Manual automatically.

 

The default value is 50.

 

 

Brightness slider

To control the brightness of the video image, drag the slider, or enter a value

 

from 1 through 100 and press the Enter key. A higher value increases the

 

brightness and a lower value decreases the brightness. For example, if the IP

 

camera is facing a bright light and the video appears too dark, you can increase

 

the brightness.

 

The default value is 50.

 

 

Contrast slider

To control contrast of the video image, drag the slider, or enter a value from 1

 

through 100 and press the Enter key. A higher value increases the contrast and

 

a lower value decreases the contrast.

 

The default value is 50.

 

 

Sharpness slider

To control the sharpness of the video from the IP camera, drag the slider, or

 

enter a value from 1 through 100 and press the Enter key. A higher value

 

increases the sharpness and a lower value decreases the sharpness.

 

The default value is 50.

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

4-2

OL-25230-02

 

 

Chapter 4 Viewing Live Video

 

 

 

 

Table 4-1

Camera Video/Control Window Controls (continued)

 

 

 

Control

 

Description

 

 

Saturation slider

To control the saturation of the video from the IP camera, drag the slider, or

 

 

enter a value from 1 through 100 and press the Enter key. A higher value

 

 

increases the saturation and a lower value decreases the saturation.

 

 

High saturation provides a vivid, intense color for a video image. With less

 

 

saturation, the video image appears more muted and gray.

 

 

The default value is 50.

 

 

 

Hue slider

 

To control the hue of the video from the IP camera, drag the slider, or enter a

 

 

value from 1 through 100 and press the Enter key. A higher value increases

 

 

the hue and a lower value decreases the hue.

 

 

Hue is the relative balance of primary colors.

 

 

The default value is 50.

 

 

 

Restore button

 

Resets white balance, brightness, contrast, sharpness, saturation, and hue to

 

 

their default values.

 

 

 

 

Image tools

 

 

 

 

 

Hotspot Zoom button

Click this latch button to enables the digital zoom feature, which provides

 

 

five-stepdigital zooming in for the normal (not full screen) video display.

 

 

Click this button again to disable the digital zoom feature.

 

 

To perform a digital zoom, engage the Hotspot Zoom button and click the

 

 

video display. The first five clicks zoom the display. The sixth click returns to

 

 

unzoomed display.

 

 

Hotspot Pan/Tilt

Click this latch button to enable the hotspot pan/tilt feature, which lets you pan

button

 

and tilt the IP camera toward a point that you click in the video display.

 

 

To perform a hotspot pan/tilt action, engage the Hotspot Pan/Tilt button, then

 

 

click the video image at the location toward which you want the IP camera to

 

 

pan and tilt.

 

 

This feature require that the IP camera be installed with a pan/tilt mount that

 

 

supports the Pelco D protocol and that pan and tilt functions are enabled. For

 

 

more information, see the “Pan Tilt Settings Window” section on page 3-10.

 

 

Save Snapshot button

Captures and saves a the current video image as a .gif file or a .jpg file in the

 

 

location of your choice and with the file name of your choice.

 

 

When you click this button, the Snapshot window appears. Click Save and

 

 

follow the on-screenprompts to save the image with the name and in the

 

 

location that you want.

 

 

 

Flip button

 

Rotates the video image by 180 degrees.

Mirror button

Reverses the video image.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

4-3

 

 

 

Chapter 4 Viewing Live Video

 

 

Table 4-1

Camera Video/Control Window Controls (continued)

 

 

 

 

 

 

 

 

Control

Description

 

 

 

 

 

 

Restore button

Displays the default video image, which is not rotated and not reversed.

Full Screen button

Displays the video image in full screen mode.

 

To return to normal display mode, click the full screen image.

 

 

Audio controls

 

 

 

Disable Speaker

Click the Disable Speaker button to mute audio that is sent from the IP camera

toggle button

to the PC that you are using. The button changes to the Enable Speaker button.

 

Click the Enable Speaker button to unmute audio. The button changes to the

 

Disable button.

 

 

Enable Speaker toggle

 

button

 

Mute Microphone

Click the Mute Microphone button to mute the audio stream that is captured

toggle button

and sent to the IP camera from the internal or external microphone of the PC

 

that you are using. When you click this button, the speaker that is attached to

 

the IP camera does not play audio that is transmitted from your PC.

 

Note If you are simultaneously accessing other IP cameras in different

Unmute Microphone

browser sessions on the same PC, clicking this button in one browser

toggle button

session does not mute the audio that the PC sends to the other IP

 

cameras.

 

When you click the Mute Microphone button, it changes to the Unmute

 

Microphone button. Click the Unmute Microphone button to unmute audio

 

that is sent to the IP camera. The button changes to the Mute Microphone

 

button.

 

 

Restore button

Resets audio controls to their default values.

Speaker Volume slider

When the speaker is unmuted, drag this slider to adjust the volume at which

and field

your PC speakers play the audio from the IP camera, or enter a value from 0

 

through 100 and press the Enter key.

 

The default value is 50.

 

 

Microphone

Drag this slider to adjust the gain of the PC microphone (that is, how sensitive

Sensitivity slider and

it is to the audio that it picks up and that is sent to the IP camera), or enter a

field

value from 0 through 100 and press the Enter key.

 

The default value is 50.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

4-4

OL-25230-02

 

 

Chapter 4 Viewing Live Video

Table 4-1

Camera Video/Control Window Controls (continued)

 

 

 

 

 

 

Control

 

Description

 

 

 

 

Presets controls

 

 

 

 

 

Preset drop-downlist

Displays a list of preset positions that you have set for the IP camera. When

 

 

 

you choose a preset position from this list, the IP camera moves to that

 

 

 

position.

 

 

 

 

Set Current Preset as

Click this button to define the current IP pan and tilt camera position as its

 

Home button

 

home position.

 

Start Auto-Patrol

Click the Start Auto-Patrol button to start the patrol sequence. The button

toggle button

changes to the Stop Auto-Patrolbutton. Click theStop Auto-Patrol button to

 

stop a sequence that is executing. The button changes to the Start Auto-Patrol

 

button.

 

You define a patrol sequence as described in the “Patrol Sequence Window”

Stop Auto-Patrol

section on page 3-16.

toggle button

 

Add Preset Position

Click this button to add the current IP camera position as a preset position.

button

In the pop-upbox, enter a unique name for this position and clickSave. The

 

 

name can contain from 1 to 64characters, which can be letters, numbers, and

 

special characters, but no spaces. Special characters are: ! % ( ) , - = @ _ ~

 

You can create up to 8 preset positions.

 

 

Delete Selected

Click this button then click OK in the confirmation dialog box to delete the

Preset button

preset position that appears in the Preset drop-downlist.

Pan/tilt controls

IP camera control buttons

To pan the IP camera, use the left or right arrow buttons.

To tilt the IP camera, use the up or down arrow buttons.

To move the IP camera to its home position, click the Go to Home Position button, which is located in the middle of the group of arrow keys.

Pan and tilt functions require that the IP camera be installed with a pan/tilt mount that supports the Pelco D protocol and that pan and tilt functions are enabled. For more information, see the “Pan Tilt Settings Window” section on page 3-10.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

4-5

 

 

 

Chapter 4 Viewing Live Video

 

 

Table 4-1

Camera Video/Control Window Controls (continued)

 

 

 

 

 

 

 

 

 

Control

 

Description

 

 

 

 

 

 

Right Arrow toggle

Click the Right Arrow to display the pan/tilt speed controls. The button

 

 

button

 

changes to the Left Arrow button.

 

 

 

 

Click the Left Arrow button to hide the pan/tilt speed controls. The button

 

 

 

 

changes to the Right Arrow button.

 

 

Left Arrow toggle

 

 

 

 

 

button

 

 

 

 

 

 

 

Pan/tilt speed controls

Note These controls appear when you click the Right Arrow in the Pan/Tilt area.

Pan Speed slider

To control the relative speed of panning for the IP camera, drag the slider, or

 

enter a value from 1 through 100 and press the Enter key. A higher value

 

increases pan speed and a lower value decreases pan speed.

 

The default value is 50.

 

 

Tilt Speed slider

To control the relative speed of tilting for the IP camera, drag the slider, or

 

enter a value from 1 through 100 and press the Enter key. A higher value

 

increases tilt speed and a lower value decreases tilt speed.

 

The default value is 50.

 

 

Restore button

Click this button to set the pan speed and tilt speed to their default values.

 

 

Motion detection

 

Note If you configure MJPEG for video control, the motion detection functions are available only if you disable the primary video stream (channel 1). For information about enabling and disabling video streams, see the“Streaming Settings Window” section on page 3-3.

Up Arrow toggle button

Down Arrow toggle button

Click the Up Arrow to display the motion detection controls. The button changes to the Down Arrow button.

Click the Down Arrow button to hide the motion detection controls. The button changes to the Up Arrow button.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

4-6

OL-25230-02

 

 

Chapter 4 Viewing Live Video

Table 4-1Camera Video/Control Window Controls (continued)

Control

Description

 

 

Motion detection controls

Note These controls appear when you click the Up Arrow in the Motion Detection area and are available only viewing the primary (H.264) stream.

Enable Motion Detection check box

Enables the motion detection feature and displays a grid over the video image.

When motion detection is enabled, the IP camera monitors activity in the video field areas that you specify. If activity at a defined level occurs in any of these areas, the IP camera generates an alert and takes the actions that are configured as described in the “Event Notification Window” section on page 3-11.

To designate specific areas that the IP camera monitors for activity, select the areas by clicking each grid cell over the area. A red border indicates a selected area. To deselect an area, click it again.

You can configure the following levels for areas that the IP camera monitors for activity:

Sensitivity—Designatesthe relative amount of activity that the IP camera must detect in the area before it generates an alert. A lower value means that more, or faster, activity is required to trigger an alert. A higher value means that less, or slower, activity is required. The default value is 50.

Threshold—Designatesthe percentage of pixels that the IP camera must identify as changed in the area before it generates an alert. The camera detects pixel changes at the defined sensitivity level. The default threshold value is 50.

To configure sensitivity or threshold, right-clicka grid cell that has a red border and then drag the Sensitivity and Threshold sliders to the desired values. Alternatively, enter a value from 1 through 100 for an option and press theEnter key. To reset the sensitivity and threshold to their default values of 50, clickRestore. These configuration settings affect the cell that you select. If the cell is part of a group of horizontally or vertically (but not diagonally) adjacent cells, the settings affect all cells in the group.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

4-7

 

 

 

Chapter 4 Viewing Live Video

 

 

Table 4-1

Camera Video/Control Window Controls (continued)

 

 

 

 

 

 

 

 

 

Control

 

Description

 

 

 

 

 

 

Full Screen check

Becomes available when you click check Enable Motion Detection check box.

 

 

box

 

Check the Full Screen check box to cause the IP camera to examine the entire

 

 

 

 

video field for activity.

 

 

 

 

You can configure the following items for this video field:

 

 

 

 

Sensitivity—Designatesthe relative amount of activity that the IP camera

 

 

 

 

must detect in the area before it generates an alert. A lower value means

 

 

 

 

that more, or faster, activity is required to trigger an alert. A higher value

 

 

 

 

means that less, or slower, activity is required. The default value is 50.

 

 

 

 

Threshold—Designatesthe percentage of pixels that the IP camera must

 

 

 

 

identify as changed in the area before it generates an alert. The camera

 

 

 

 

monitors for pixel changes at the defined sensitivity level. The default

 

 

 

 

threshold value is 50.

 

 

 

 

To configure sensitivity or threshold, right-clickanywhere in the video field

 

 

 

 

border and then drag the Sensitivity and Threshold sliders to the desired

 

 

 

 

values. Alternatively, enter a value from 1 through 100 for an option and press

 

 

 

 

the Enter key. To reset the sensitivity and threshold to their default values of

 

 

 

 

50, click Restore.

 

 

 

 

 

 

 

Restore button

 

Deselects all areas in the video field that you have selected for motion

 

 

 

 

detection monitoring.

 

 

 

 

 

 

Save Settings button

Save the current motion detection configuration.

 

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

4-8

OL-25230-02

 

 

C H A P T E R 5

Troubleshooting

This chapter describes some common problems that may be encountered while using the IP camera and provides possible solutions.

Symptom Cannot connect to an IP camera through a web browser.

Possible Cause You are not using a supported PC operating system or web browser, you entered an incorrect IP address for the IP camera, the PC that you are using is not on the same LAN as the IP camera, you are entering an invalid port number for an HTTP or HTTPS connection, or you are trying to access the IP camera from a device with an IP address that is restricted from access.

Recommended Action Make sure that you are using a PC that is running Microsoft Windows XP with Service Pack 2 or higher, or Microsoft Windows 7 Enterprise x64, and that you are using Internet Explorer 8.0(32-bitonly). Make sure that you enter the correct IP address. If you are connecting through a LAN, make sure that the PC is on the same network as the IP camera. If you are connecting through the Internet, make sure to enter the correct port number. Make sure that the device does not have an IP address that is restricted from access (see the“IP Addressing Window” section on page 3-19.)

Symptom Cannot log in to the IP camera as the administrator.

Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator password.

Recommended Action The administrator user name isadmin and the password is the one that you configured. Both credentials are case sensitive, so make sure to enter them exactly as they are configured. If you forget the administrator password, you must perform a factory reset as described in the“Resetting the IP Camera” procedure on page 2-11,then reconfigure the IP camera. If you take these actions, do not use the Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

5-1

 

 

 

Chapter 5 Troubleshooting

Symptom The motion detection feature does not sende-mailalerts.

Possible Cause Thee-mailalert feature is not properly configured or the SMTP server that the IP camera uses to send thee-mailmay be filteringe-mailto prevent spam from being sent from your server.

Recommended Action Configuree-mailalerts as described in the“Event Notification Window” section on page 3-11.Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked.

Symptom The motion detection feature is configured but video files that are provided ine-mailalerts do not show moving objects.

Possible Cause The motion detection feature does not actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects, but the motion detector can also be triggered by sudden changes in light level or movement of the IP camera itself.

Recommended Action Try to avoid situations with sudden changes in light level and do not bump or move the IP camera. The motion detection feature works best when the IP camera is mounted securely in locations where there is steady. This feature may not work properly if the IP camera is outdoors.

Symptom Blurry images when viewing video.

Possible Cause The lens may be dirty, back focus may not be adjusted properly, or video settings may not be configured for optimal clarity.

Recommended Action Clean the lens on the IP camera. Adjust the back focus as described in the“Adjusting Back Focus on the IP Camera” section on page 2-10.Configure options for video as described in the“Streaming Settings Window” section on page 3-3.

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

5-2

OL-25230-02

 

 

Numerics

802.1x Settings window options 3-25 overview3-25

A

About link 2-8

Account Initialization window

options

3-29

 

overview

3-28

 

action

 

 

triggered by event

3-11

ActiveX controls 2-8

 

Administration windows

3-28, 3-35

Administrator user type

5-1

Analytics

 

 

See Cisco video analytics

audio

 

 

controls in Camera Video/Control window 4-4

settings

3-6

 

Available list

3-17

 

B

back focus adjusting 2-10 focus ring 2-10

backing up, configuration of IP camera 3-31

Basic Settings window

options 3-19 overview3-18

I N D E X

Baud rate, for pan/tilt device

3-10

bit rate, of video 3-5

 

Bonjour, enabling on camera

3-22

brightness 4-2

 

C

camera

See IP camera

Camera Settings window

options 3-7 overview3-6

Camera Video/Control window accessing 4-1

description 2-9 displaying2-8

CDP (Cisco Discovery Protocol), enabling on camera 3-22

Cisco video analytics

 

 

configuration windows

3-18

supported camera model

1-1

Cisco Video Surveillance IP Camera

See IP camera

 

 

C mount lens

1-3, 2-2

 

 

configuration, guidelines

3-1

configuration windows

 

 

802.1x Settings window

3-25

accessing

2-6, 3-1

 

 

Account Initialization window 3-28

Administration windows

3-28

Analytics window

3-18

 

Basic Settings window

3-18

Camera Settings window

3-6

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

IN-1

 

Index

Device Processes window

3-34

 

Discovery Settings window

3-22

Event Notification window

3-11

Feature Setup windows

 

3-2

 

Firmware Settings window

3-33

IO Ports Settings window

3-9

 

IP Addressing window

 

3-19

 

IP Filter Settings window

3-26

 

Local Log window

3-38

 

 

 

Log Setup Settings window

3-36

Log windows 3-35

 

 

 

 

 

Maintenance Settings window

3-31

Network Setup windows

3-18

 

options

3-2

 

 

 

 

 

overview

3-1

 

 

 

 

 

Pan Tilt Settings window

3-10

 

Password Complexity window

3-35

Patrol Sequence window

3-16

 

QoS Settings window

3-27

 

 

SNMP Settings window

 

3-23

 

Streaming Settings window

3-3

time out

3-1

 

 

 

 

 

Time Settings window

 

3-20

 

User Settings window

3-30

 

Video Overlay Settings window

3-8

connecting, to the IP camera

 

 

 

 

after the first time

2-6

 

 

 

 

for the first time 2-5

 

 

 

 

PC requirements for

2-5, 2-6

 

secure connection

2-7

 

 

 

 

contrast 4-2

 

 

 

 

 

 

CS mount lens 1-3, 2-2

 

 

 

 

 

D

data bits, for pan/tilt device

3-10

date and time

 

configuring manually

3-21

updating through NTP server 3-21

day

 

 

 

 

filter 3-6

 

 

 

mode

3-6

 

 

 

daylight saving time, adjustment for

3-21

DC auto iris lens

 

 

connecting

1-3

 

 

connector pinouts

1-6

 

decrypting video files

2-14

 

Device Processes window

 

options

3-34

 

 

overview

3-34

 

 

DHCP, obtaining IP address through

2-5, 3-20

Differentiated Services (DiffServ)

3-28

Discovery Settings window

 

options

3-22

 

 

overview

3-22

 

 

DNS server

 

 

 

 

primary

3-20

 

 

secondary

3-20

 

 

download decryption utility 2-12

 

dual streaming

3-3

 

 

dwell time

3-17

 

 

E

e-mailnotification

 

 

configuring

3-13, 3-14

 

 

From field

3-15

 

 

recipients

3-15

 

 

event

 

 

 

actions

 

 

 

email notification

3-11

 

FTP notification

3-11

 

HTTP notification

3-11

 

output port state change

3-11

syslog server message

3-11

overview

3-11

 

 

trigger types 3-12

Event Notification window

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

IN-2

OL-25230-02

 

 

 

2-6, 2-7, 2-9

Index

options 3-12 overview3-11

F

factory default configurations, resetting

3-32

factory default configurations, restoring

3-32

factory reset

2-11

 

 

 

Feature Setup windows

3-2

 

 

firmware

 

 

 

 

 

upgrading

3-33, 3-34

 

 

 

version in IP camera

3-34

 

Firmware Settings window

 

 

options 3-33

 

 

 

 

overview

3-33

 

 

 

flash drive

 

 

 

 

 

deleting files from

2-13

 

 

downloading files from

2-13

 

formatting

2-12

 

 

 

focus, back focus

2-10

 

 

 

formatting USB flash drive

2-12

 

FTP notification

 

 

 

 

configuring

3-15

 

 

 

G

gateway, for IP camera 3-20

General purpose input/output (GPIO) port 1-5

H

help, for IP camera windows 2-8

home position, moving IP camera to 4-5

Home window accessing 2-6 description displaying2-8

HTTP

accessing camera through

2-7

allowing access through

2-6, 3-29

default port

3-29

 

port

3-29

 

 

HTTPS

 

 

 

accessing camera through

2-7

allowing access through

3-29

default port

3-29

 

port

3-29

 

 

hue 4-3

 

 

 

I

input device, connecting

2-4

 

input ports

 

 

 

 

 

connecting devices to

2-4

 

on IP camera

1-5

 

 

state change

3-11

 

 

installing

 

 

 

 

 

IP camera 2-1

 

 

speaker

 

2-3

 

 

 

IO Ports Settings window

 

 

options

 

3-9

 

 

 

overview

3-9

 

 

 

IP address

 

 

 

 

 

controlling access by

3-26

 

default for IP camera

2-5, 2-6, 2-7

fixed

3-20

 

 

 

obtaining from DCHP server 2-5

obtaining through DHCP 3-20

 

static

3-20

 

 

 

IP Addressing window

 

 

options

 

3-20

 

 

 

overview

3-19

 

 

IP camera

 

 

 

 

 

accessing through a web browser

2-5, 2-6

back focus of

2-10

 

 

connecting to after the first time

2-6

connecting to for the first time

2-5

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

IN-3

 

Index

controlling access to 3-26

day mode

 

3-6

 

 

DC auto iris lens connector pinouts 1-6

description

1-3

 

focus

2-10

 

 

General purpose input/output (GPIO) port 1-5

installation

2-1

 

LAN port on

1-4

 

lens 1-3, 2-2

 

 

local storage, managing 2-11

logging in to

2-7

 

logging out of

2-8

MAC address

3-33

mounting

 

2-5

 

 

name

3-19

 

 

night mode

3-6

 

overview

 

1-1

 

 

package contents

1-6

panning

4-3, 4-5

 

power connection

1-5

powering off

2-11

powering on

2-11

rebooting

 

3-32

 

resetting

1-5

 

 

restarting

 

3-32

 

restoring factory default configurations 3-32

tilting

4-3, 4-5

 

 

time zone

 

3-21

 

troubleshooting

5-1

windows

 

2-6, 2-9

 

IP Filter Settings window

options

 

3-27

 

 

overview

 

3-26

 

PoE

1-4

 

 

 

 

 

power

1-4

 

 

 

 

lens

 

 

 

 

 

 

 

attaching to IP camera

2-2

 

C mount

 

2-2

 

 

 

 

CS mount

2-2

 

 

 

DC auto iris

1-3, 2-2

 

 

for IP camera

1-3

 

 

type

1-3

 

 

 

 

 

live video

 

 

 

 

 

 

viewing

 

 

 

 

 

 

 

through home window

4-1

 

through third-partydevice or software4-1

See also video

 

 

 

 

Local Log window

 

 

 

 

options

3-38

 

 

 

 

overview

3-38

 

 

 

local storage

 

 

 

 

 

 

decrypting video files

2-14

 

managing

2-11

 

 

 

USB download decryption utility 2-12

USB flash drive

 

 

 

 

deleting files from

2-13

 

 

downloading files from

2-13

 

formatting

2-12

 

 

log file

 

 

 

 

 

 

 

sending to Syslog server 3-36

storage of

3-35

 

 

 

viewing

 

3-38

 

 

 

 

log in, to IP camera

2-7

 

 

log out, of IP camera

2-8

 

 

Log Setup Settings window

 

 

options

3-36

 

 

 

 

overview

3-36

 

 

 

L

LAN port 1-4

M

 

 

LED

MAC address, of IP camera 3-33

 

Network Activity 1-4

Maintenance Settings window

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

 

 

 

 

 

 

 

 

 

IN-4

 

 

OL-25230-02

 

 

 

 

 

Index

options

3-32

overview

 

3-31

microphone

 

 

external

3-7

internal

1-3, 3-7

muting PC

4-4

on camera

1-3

PC

4-4

 

 

sensitivity

4-4

use

3-6

 

 

motion detection

accessing controls 4-6

enabling

 

4-7

sensitivity

4-7, 4-8

threshold

 

4-7, 4-8

Motion detection controls 4-7

mounting, IP camera

2-5

multicast

 

 

address

3-5

 

enabling

3-5

 

port 3-5

 

 

muting

 

 

PC microphone

4-4

PC speaker 4-4

 

N

name, of IP camera

3-19, 3-33

network, activity

1-4

 

Network Activity LED

1-4

Network Setup windows

3-18

night

 

 

 

filter

3-6

 

 

mode

3-6

 

 

O

output device, connecting 2-4

output ports

connecting devices to 2-4

on IP camera

1-5

power on state

3-9

P

package contents

1-6

 

pan, tilt, zoom

 

 

 

See PTZ

 

 

 

 

panning

4-3, 4-5

 

 

Pan Tilt Settings window

 

options

3-10

 

 

overview

 

3-10

 

parity, for pan/tilt device 3-10

 

password

 

 

 

 

 

complexity

 

3-35

 

configuring requirements for 3-35

for primary SMTP server

3-14

for secondary SMTP server

3-15

for user

3-30

 

hardening

3-35

 

recovering

5-1

 

requirements for 2-6, 3-30

 

Password Complexity window

 

options

3-35

 

 

overview

 

3-35

 

patrol sequence

 

 

 

dwell time

3-17

 

maximum number of steps

3-16

overview

 

3-16

 

Selected list

3-17

 

steps

3-17

 

 

 

Patrol Sequence window

 

options

3-17

 

 

overview

 

3-16

 

pinouts, for DC auto iris lens connector 1-6 port number2-7

power

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

IN-5

 

Index

port for power adapter

1-5

 

powering off the IP camera

2-11

powering on the IP camera

2-11

Power over Ethernet (PoE)

2-1

terminal block 2-4

 

 

power adapter

 

 

 

connecting

2-4

 

 

supported

2-1

 

 

Power over Ethernet (PoE)

1-4, 2-1

processes

 

 

 

descriptions

3-34

 

 

stopping 3-34

 

 

Q

QoS Settings window

options

3-27

overview

3-27

quality of service 3-27

R

rebooting, IP camera

2-11, 3-32

 

Refresh link

2-8

 

 

reset

 

 

 

factory default values 2-11

 

reboot

2-11

 

 

Reset button

1-5

 

 

resetting, factory default configurations

3-32

resetting the IP camera

1-5

 

restarting, IP camera

3-32

 

restoring, factory default configurations

3-32

RS-232ports, connecting devices to2-4

 

S

saturation 4-3

secure connection 2-7

security

 

 

 

 

 

 

controlling processes

 

3-34

 

password hardening

3-35

 

stopping processes

3-34

 

Selected list

3-17

 

 

 

 

sensitivity, for motion detection

4-7, 4-8

Setup window

 

 

 

 

 

description

2-9

 

 

 

 

displaying

2-8

 

 

 

 

sharpness 4-2

 

 

 

 

 

SNMP, configuring

3-23

 

 

SNMP Settings window

 

 

 

options

3-23

 

 

 

 

overview

 

3-23

 

 

 

 

speaker

 

 

 

 

 

 

external

1-4

 

 

 

 

installing

 

2-3

 

 

 

 

volume

4-4

 

 

 

 

SSH

 

 

 

 

 

 

allowing access through 3-29

alternative port

3-29

 

 

default port

3-29

 

 

 

steps, in a patrol sequence

3-17

 

stop bits, for pan/tilt device

3-10

 

storage

 

 

 

 

 

 

decrypting video files

2-14

 

managing

 

2-11

 

 

 

 

USB download decryption utility 2-12

USB flash drive

 

 

 

 

deleting files from

2-13

 

downloading files from

2-13

formatting

2-12

 

 

 

Streaming Settings window

 

 

options

3-4

 

 

 

 

overview

 

3-3

 

 

 

 

subnet mask, of IP camera

3-20

 

Syslog server

 

3-36

 

 

 

 

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

IN-6

OL-25230-02

 

 

 

T

terminal block

2-4

 

 

text overlay, on video

3-8

 

threshold, for motion detection 4-7, 4-8

tilting 4-3, 4-5

 

 

 

time out, of configuration windows

3-1

Time Settings window

 

 

options

3-21

 

 

overview

3-20

 

 

time stamp, on video

3-8

 

time zone, of IP camera 3-21

 

trigger, for event 3-12

 

 

troubleshooting

 

 

 

administrator password recovery

5-1

alerts

5-2

 

 

 

cannot access IP camera through browser 5-1

motion detection

5-2

 

U

USB download decryption utility

2-12

USB storage

 

 

 

decrypting video files

2-14

 

managing

2-11

 

 

USB download decryption utility 2-12

USB flash drive

 

 

deleting files from

2-13

 

downloading files from

2-13

formatting 2-12

 

 

user, password

3-30

 

 

user name, requirements for

3-30

 

User Settings window

 

 

options 3-30

 

 

overview

3-30

 

 

Index

bit rate

3-5

 

 

 

primary stream

3-3

 

quality

3-5

 

 

 

secondary stream

3-3

 

text overlay

3-8

 

 

time stamp on

3-8

 

viewing live

 

 

 

through Home window 4-1

 

through third-partydevice or software

4-1

See also live video

 

video codec

 

 

 

 

controls in Camera Video/Control window

4-1

display in Streaming Settings window 3-5

 

video image

 

 

 

 

controls in Camera Video/Control window

4-2

optimizing for lighting condition 3-6

 

Video Overlay Settings window

 

options

3-8

 

 

 

overview

3-8

 

 

 

video resolution

 

 

 

configuration guidelines 3-3

 

controls in Camera Video/Control window

4-2

View Video link

2-8

 

 

W

white balance 4-2

V

video

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

OL-25230-02

IN-7

 

Index

Cisco Video Surveillance 4300E and 4500E High-DefinitionIP Camera User Guide

 

IN-8

OL-25230-02