Cisco Systems 3911 User Manual

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USER GUIDE

Cisco Unified IP Phone Guide 3911 (SIP)

Cisco Unified Communications Manager Express 7.1

1Overview, page 2

2Operating Your Phone, page 5

3Phone Features and Functions List, page 13

1 Overview

This guide provides phone layout and feature descriptions for the Cisco Unified IP Phone 3911.

Physical Layout

The Cisco Unified IP phone 3911 is a single-line phone. Buttons near the handset provide direct access to several features.

	1	2	3
17	CISCO		Cisco SIP Phone
	CISCO		3911
			3911

				6
	1			7
16	1	2	3
16		ABC	DEF
		ABC	DEF
15	4	5	6	8
15	4	5	6
	GHI	JKL	MNO
14	7	8	9	9
	7	8	9
13	PQRS	TUV	WXYZ
13				10
		0	#	10
		0	#

12 11

184399

	Item	Description

1	Phone screen	Displays phone menus and call activity including caller ID (phone number), call duration, and
1		call state.

2	Message waiting	Indicates new voice message (steady red) or an incoming call (blinking).
2	indicator

3	Phone model	The Cisco Unified IP Phone model.

	Cancel button	Cancels an action, exits a menu, or hangs up a call.
4

	OK button	Displays menus, selects or confirms a menu option, answers a call, or resumes a call.
5

	Navigation button	Allows you to scroll through menu items and highlight items. When the phone is on-hook,
		displays the call logs (Missed Calls, Received Calls, Placed Calls) and your Speed Dials.
	6

	Line buttons	Allows you to select a line for making a call or to answer a call on the line.
	2	• A fast blink indicates an incoming call.
	2	• A slow blink indicates a held call.
	7	• A slow blink indicates a held call.

	Volume button	Controls the handset, headset, speakerphone, and ringer volume.

8
	Speaker button	Selects the speakerphone. When the speakerphone is on, the button is lit.
9

	Mute button	Mutes the speakerphone and handset. If the button is lit, the speaker and handset are muted.
10

11	Keypad	Allows you to dial phone numbers, and enter numbers or letters.

	Message button	Connects to your voice mail box. If the button is lit, you have a message waiting.
12

	Hold button	Places the current call on hold, resumes a call that was held, and switches between an active
		call and a call on hold.
13		If the button is lit, you have a call on hold.

	Transfer button	Transfers a call to another number.
14

	Conference button	Starts a standard (ad hoc) conference call. If the button is lit, a conference call is taking place.
15

	New Call/Redial button	Makes a new call or redials the last called number.
16

17	Handset	Phone handset.

Connecting Your Phone

This section shows and explains the connectors on your Cisco IP phone.

180259

1	Network port (10/100 SW)

2	Handset port

3	DC adapter port (DC48V)

4	AC-to-DC power supply

5	AC power cord

Adjusting the Handset Rest

When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. Use the following method to adjust the handset:

1.Set the handset aside and pull the square plastic tab from the handset rest.

2.Rotate the tab 180 degrees.

3.Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest.

120521

2 Operating Your Phone

This section describes how to operate your Cisco Unified IP phone. Because of differences in phone and site configuration, not all features and procedures described here might apply to your phone. Consult your system administrator for more information.

Note In the following procedures, you might require to enter information using the keypad. Press the backspace (<<) soft key to erase digits that you enter incorrectly.