Casio 2420 User Manual

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DC-NetAvaya Phone User Guide

For Phone Models:

Avaya 2420 Digital Phone

Avaya 4620/4621 SW IP Phone

DC-NetCitywide Information Network Office of the Chief Technology Officer Government of the District of Columbia v 1.0 4/22/09

2009

Adrian Fenty, Mayor

Setting up and Accessing Voicemail

Set up a New Voice Mail Box

1.From your office phone, press the envelope button. At the prompt, enter “1000” (your temporary password).

The system begins the new user tutorial (“Hello, this voice message system…”).

2.At the prompt, press 1. Enter your new password (at least four digits, no consecutive numbers, no repeated numbers, and not your phone number). Then press #.

At the prompt, re-enterthe password. Then press # again.

3.Record your name. At the prompt, press 1 and speak your first and last name and then press #. You will hear your recorded name. You can accept or re-recordit.

4.Record a personal greeting. Press 1 and record your greeting (this must comply with your agency’s and the

District’s standard). Press # when you are finished. The recording plays back. You can accept or re-recordyour greeting.

After completing setup, the Main Menu of your mailbox is displayed.

Access Voicemail Remotely

1.Call your 10 digit office telephone number.

2.When the greeting comes on press * (star) and press * again.

3.At the prompt, enter your password.

Keys to Using Your DC-NetPhone

Always dial seven digits for network calls.

Always dial 9 before placing an out-of-network call.

Always dial 9 1 before placing a long distance call.

Where to Get Help

DC-NetHelp Desk

(202) 715-3733

DC-NetCustomer Care (202)715-3801

DC-NetE Fax

(202) 715-3757

DC-NetWebsite

http://dcnet.in.dc.gov

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4620/4621 SW IP Telephone Quick Reference

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Adding a Speed Dial Button

1.Press the SpDial softkey.

2.Press the Add softkey.

3.Enter the Name & press the Done softkey.

4.Press the Line/Feature button next to either the Number or URI field.

5.Enter the Phone Number or URI as applicable.

6.Press the Done softkey and then press the Save softkey.

Updating a Speed Dial Button

1.Press the SpDial softkey and use the Page Left or Page Right buttons to locate the applicable Speed Dial button.

2.Press the Edit softkey, then press the Line/Feature button next to the button you want to update.

3.Press the Line/Feature button next to the field you want to update. Use the Left and/or Right Arrow softkey to move the cursor and the Backspace Line/Feature button to remove characters if needed.

4.Press the Done softkey, then press the Save softkey.

Deleting a Speed Dial Button

1.Press the SpDial softkey and use the Page Left or Page Right buttons to locate the applicable Speed Dial button.

2.Press the Delete softkey, then press the Line/Feature button next to the button you want to remove.

3.Press the Delete softkey again to confirm the deletion.

Making Calls

With the phone onor off-hook,press an available session (call) appearance, or pick up the handset, activate the Speaker or Headset. Dial a telephone number or press the URI softkey and enter a URI and dial your party.

To redial, press the phone's dedicated Redial button.

To speed dial, press the SpDial softkey, press Page Right or Page Left to locate the party you want to call, then press the Line/Feature button next to that entry.

From the Call Log, press the Log softkey.

Use the Page Right or Page Left button to locate the party to be called in any of the three logs (Missed, Incoming Answered or Outgoing), press the Line/Feature button next to the desired entry, then press the Call softkey.

From a Web Page phone link, select the link.

Call Log Navigation

1.Press the Log softkey to display the Call Log for missed (unanswered) calls.

2.Navigate to either the Incoming Answered Call Log or the Outgoing Calls Log by pressing the InAns or Outgo softkey, respectively.

Note: (All logs have the same fields, characteristics and softkeys.)

To review calls, press the Page Right button (to review the next 6 calls) or Page Left button (to review the previous 6 calls).

To view call detail, press the Line/ Feature button next to the applicable call, then press the Return softkey to re-displaythe Call Log screen.

Accessing Voicemail

1.Press the Voicemail button on the right hand side of your phone.

2.Enter the pass code. The default is 1000.

3.Follow the system prompts to set up your greeting.

To access voicemail remotely dial 202- 299-3349.

If you have problems accessing voicemail, call the DC-NetHelp Desk at202-715-3733.

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