Canon 08011-41-UD2-003 User Manual

Size:
2.92 Mb
Download

Canon

Authorized Send

Installation and Configuration

Guide

for imageRUNNER Machines

Version 4.1

08011-41-UD2-003

This page is intentionally left blank.

2

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

Contents

Preface ........................................................................................................

 

7

How to Use This Manual...............................................................................................

7

Symbols Used in This Manual ...................................................................................

7

Keys and Buttons Used in This Manual .....................................................................

8

Displays Used in This Manual....................................................................................

9

Abbreviations and Terms Used in This Manual .......................................................

10

Hyperlinks ................................................................................................................

10

Legal Notices..............................................................................................................

11

Trademarks..............................................................................................................

11

Copyright

.................................................................................................................

11

Disclaimers ..............................................................................................................

11

Chapter 1

Overview ...............................................................................

13

1.1

System Requirements......................................................................................

15

1.1.1

Hardware Requirements ...............................................................................

15

1.1.2

Server Requirements ....................................................................................

16

1.1.3

Software Requirements.................................................................................

17

1.1.4

Home Directory Requirements ......................................................................

17

1.1.5 Distributed File System Requirements ..........................................................

19

1.1.6

Communication Interfaces.............................................................................

20

1.1.7

Supported Authentication Protocols ..............................................................

21

1.1.8 MEAP Application Coexistence Support .......................................................

21

1.2

Communication Environment...........................................................................

22

1.2.1

Communication Diagrams.............................................................................

26

1.2.1.1

Authentication Communication Diagrams................................................

26

1.2.1.2 Address Book Communication Diagrams ................................................

27

Chapter 2 Installing Authorized Send ..................................................

29

Chapter 3 Configuring Authorized Send..............................................

35

3.1

Flow of Configuration Operations ....................................................................

35

3.2

Creating an Authentication Server ...................................................................

49

3.3

Editing an Authentication Server......................................................................

62

3.4

Deleting an Authentication Server ...................................................................

64

3.5

Configuring the E-Mail Service Settings...........................................................

65

3.6

Creating an Address Book Server ...................................................................

67

3.7

Editing an Address Book Server ......................................................................

90

3.8

Deleting an Address Book Server....................................................................

92

3.9

Configuring Scan to E-Mail Settings ................................................................

93

3.10

Configuring Scan to Fax Settings ....................................................................

97

3.11

Configuring Scan to Folder Settings ..............................................................

100

3.12

Creating a Preset Share ................................................................................

103

3.13

Editing a Preset Share ...................................................................................

106

3.14

Deleting a Preset Share.................................................................................

107

 

 

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

3

3.15

Configuring Scan Settings .............................................................................

108

3.16

Configuring Optional Settings ........................................................................

113

3.17

Configuring Log Settings................................................................................

117

3.18 Changing the Login ID and Password............................................................

122

3.19 Using the Brand Configuration Tool (Optional) ..............................................

124

Chapter 4 Configuring the MEAP Device...........................................

135

4.1 Setting DNS Server Settings..........................................................................

135

4.2 Specifying the Auto Clear Mode for Auto Log Off ..........................................

140

4.3 Synchronizing the Device and Server Time ...................................................

142

4.3.1 Specifying Automatic Time Synchronization ...............................................

142

4.3.2 Manually Adjusting the Device Time ...........................................................

147

Chapter 5 Troubleshooting .................................................................

149

Chapter 6 List of Error Messages.......................................................

151

6.1 Configuration Screen Error Messages ...........................................................

152

6.1.1 Authentication Servers Screen Error Message ...........................................

152

6.1.2 Create/Update Authentication Server Screen Error Messages ...................

152

6.1.3 E-Mail Service Configuration Screen Error Messages ................................

155

6.1.4 Address Book Servers Screen Error Message............................................

156

6.1.5 Create/Update Address Book Server Screen Error Messages....................

156

6.1.6 Scan to E-Mail Configuration Screen Error Messages ................................

157

6.1.7 Scan to Fax Configuration Screen Error Messages ....................................

158

6.1.8 Scan to Folder Configuration Screen Error Messages ................................

158

6.1.9 Create/Update Share Name Screen Error Messages .................................

159

6.1.10 Options Screen Error Messages .................................................................

160

6.1.11 Logs Screen Error Messages......................................................................

161

6.1.12 Change Login ID & Password Screen Error Messages...............................

162

6.1.13 Brand Configuration Servlet Screen Error Message ...................................

162

6.1.14 Authorized Send Configuration Servlet Log On Screen Error Messages ....

163

6.2 SIGN IN Screen Notification Messages .........................................................

164

6.2.1 General Authentication Notification Messages............................................

164

6.2.2 Kerberos Authentication Notification Messages ..........................................

165

6.2.3 NTLM Authentication Notification Messages...............................................

166

6.2.4 Simple Authentication Notification Messages..............................................

167

6.3 MAIN Screen Notification Messages..............................................................

168

6.3.1 LDAP Failure Notification Messages...........................................................

168

6.3.2

Configuration Notification Message.............................................................

170

6.3.3

Warning Notification Message.....................................................................

170

6.4 SCAN TO EMAIL Screen Notification Messages...........................................

171

6.4.1 SCAN TO EMAIL Warning Message...........................................................

171

6.4.2 SCAN TO EMAIL Input Request Messages................................................

171

6.4.3 SCAN TO EMAIL Notification Messages.....................................................

172

6.4.4 SCAN TO EMAIL Error Messages ..............................................................

172

6.5 SCAN TO FAX Screen Notification Messages...............................................

173

6.5.1 SCAN TO FAX Warning Message ..............................................................

173

4

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

6.5.2 SCAN TO FAX Input Request Messages....................................................

173

6.5.3 SCAN TO FAX Notification Messages ........................................................

174

6.5.4 SCAN TO FAX Error Messages ..................................................................

174

6.6 SCAN TO FOLDER Screen Notification Messages .......................................

175

6.6.1 SCAN TO FOLDER Warning Message.......................................................

175

6.6.2 SCAN TO FOLDER Input Request Messages ............................................

175

6.6.3 SCAN TO FOLDER Notification Messages.................................................

176

6.6.4 SCAN TO FOLDER Error Messages ..........................................................

176

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

5

This page is intentionally left blank.

6

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

Preface

Thank you for purchasing the Authorized Send software application. Please read this manual thoroughly before operating the product on your MEAP-enabledmachine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

How to Use This Manual

This manual assumes that the reader has a good understanding of MEAP (Multifunctional Embedded Application Platform). This manual does not provide instructions for using or operating the Authorized Send application. For instructions on using the Authorized Send application, see the Authorized Send User’s Guide for imageRUNNER Machines.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, and instructions that should be observed for safety.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these

 

items carefully to operate the machine correctly, and avoid damaging the

 

machine.

NOTE

Indicates a clarification of an operation, or contains additional explanations

 

for a procedure. Reading these notes is highly recommended.

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

7

Keys and Buttons Used in This Manual

Keys for using the machine’s main functions are located on the top of the touch panel display. To use any of the desired function’s features, you must first press the key or application tab for the desired function. Press [] (arrow key) to access installed MEAP applications.

On the MEAP Application screen, there may be several application tabs that you can select. Select only the proper tab for the application that you want to use.

The default application tab for Authorized Send is:

NOTE

The default tab name can be customized, and therefore the Authorized Send tab could have a different name.

8

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

The following key and button names are a few examples of how keys and buttons to be pressed and clicked are represented in this manual:

Touch Panel Display Keys:

[Key Name]

Examples:

[Scan]

 

[Cancel]

Control Panel Keys:

Key Icon (Key Name)

Examples:

~ (Start)

 

(Stop)

Buttons on Computer Operations Screens:

[Key Name]

Examples:

[Install]

 

[OK]

Displays Used in This Manual

Most screen shots used in this manual are those taken when Authorized Send is being installed using MEAP SMS (Service Management Service), or when Authorized Send is running on the Color imageRUNNER C5185, unless otherwise specified.

The keys/buttons you should select or click are marked with a circle, as shown below. When multiple keys/buttons can be selected on the screen, all keys/buttons are circled.

Example:

1. Select the [Authorized Send] radio button click [Start].

Select these buttons for operation

Authorized Send Installation and Configuration Guide for imageRUNNER Machines

9

Abbreviations and Terms Used in This Manual

The following abbreviations are used in this manual.

Abbreviation

Definition

AD

Active Directory

ADF

Automatic Document Feeder

DFS

Distributed File System

DN

Distinguished Name

FQDN

Fully Qualified Domain Name

HID

Human Interface Device

HTTP

Hypertext Transfer Protocol

HTTPS

Hypertext Transfer Protocol Secure

IP

Internet Protocol

KDC

Key Distribution Center

LAN

Local Area Network

LDAP

Lightweight Directory Access Protocol

LMS

License Management System

MEAP

Multifunctional Embedded Application Platform

MEAP device

Supported Canon imagePRESS, imageRUNNER, or

Color imageRUNNER multifunctional machine featuring

 

embedded MEAP technology.

NTLM

NT LAN Manager

Printable ASCII

These characters are from ‘ ’ (space) up to and including

‘~’ (tilde) on the ASCII table (the decimal values for the

 

characters, x , are: 32 (space) ≤ x ≤ 126 (tilde)).

SMS

Service Management Service

SMTP

Simple Mail Transfer Protocol

SSL

Secure Sockets Layer

STRING

A set of consecutive characters that the user is able to

input into a text box. If input into a text box is required, a

 

string consisting of all spaces is not valid.

UDP

User Datagram Protocol

UI

User Interface

URL

Uniform Resource Locator

Hyperlinks

When this manual is in its native PDF form, the blue underlined text represents a hyperlink to the corresponding sections of this manual or to external Web sites.

For example: See Chapter 1, “Overview,” on p.13.

Likewise, all entries in the Table of Contents are hyperlinks.

10

Authorized Send Installation and Configuration Guide for imageRUNNER Machines