BT BT MANGO User Manual

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Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

User Guide

BT MANGO

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

Section

Welcome…

to your BT Mango Digital Cordless Telephone Answering Machine

State-of-the-artdesign – a fusion of fashion and functionality.

Black and white, full graphic, inverse display.

Answering machine with 11 minutes digital recording time.

255 Name and number phonebook to store all your contact numbers for easy dialling.

Copy the whole phonebook or individual entries to and from your mobile phone SIM card.

Send and receive text messages.*

Caller Display lets you see who’s calling and your phone stores details of the last 50 callers in a Calls list.*

With Call Waiting, when you are on a call a soft beep alerts you to another waiting call.*

Register up to 5 handsets to the base without the need for additional wiring.

Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions).

*You must subscribe to your network provider’s Caller Display or Call Waiting service for these features to work. A quarterly fee may be payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your

BT Mango please call the Helpline on 0870 605 8047, or email bt.helpdesk@suncorptech.com

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

Section

Got everything?

BT Mango handset

BT Mango base

2 x AAA NiMH rechargeable batteries

Mains power adaptor (item code 028090 for white product and 021604 for black product)

Telephone line cord

If you have purchased a

BT Mango multiple pack you will also have the following items for each handset:

BT Mango additional handset

BT Mango charger

2 x AAA NiMH rechargeable batteries

Small mains power adaptor for charger (item code 015124 for white product and 021299 for black product)

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

4 In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . 7 Setting up for multiple packs . . . . . . . . 8 Set the date and time . . . . . . . . . . . . . 9

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . . . 11 Handset display icons . . . . . . . . . . . . . 12 Base buttons and LEDs . . . . . . . . . . . . 13 Navigating the menus . . . . . . . . . . . . . 14 Character map . . . . . . . . . . . . . . . . . . 14 Menu map. . . . . . . . . . . . . . . . . . . . . . 15

Using the phone

Make an external call. . . . . . . . . . . . . . 16 Preparatory dialling . . . . . . . . . . . . . . . 16 End a call . . . . . . . . . . . . . . . . . . . . . . 16 Receive a call. . . . . . . . . . . . . . . . . . . . 17 Earpiece/receiver volume . . . . . . . . . . . 17 Secrecy . . . . . . . . . . . . . . . . . . . . . . . . 17 Handsfree . . . . . . . . . . . . . . . . . . . . . . 18 Redial the last number called. . . . . . . . 19 Redial a number from the redial list . . . 19 Copy a number from the redial list. . . . 19 Delete a redial number . . . . . . . . . . . . 20 Delete all redial numbers . . . . . . . . . . . 20

Keypad lock. . . . . . . . . . . . . . . . . . . . . 21 Paging. . . . . . . . . . . . . . . . . . . . . . . . . 21 255 Name and number phonebook . . . 22 Store a name and number . . . . . . . . . . 22 View/check details for an entry . . . . . . 23 Dial an entry . . . . . . . . . . . . . . . . . . . . 23 Edit a name and number . . . . . . . . . . . 24 Delete a name and number . . . . . . . . . 24 Copy an entry to another handset . . . . 25 Copy the entire phonebook to

another handset . . . . . . . . . . . . . . . . . 26 Copy to or from a SIM card . . . . . . . . . 27 Access code. . . . . . . . . . . . . . . . . . . . . 28 Change the SIM code . . . . . . . . . . . . . 28

Handset settings

Handset ringer volume . . . . . . . . . . . . 29 Handset ringer melody . . . . . . . . . . . . 29 Handset earpiece volume . . . . . . . . . . 30 Auto answer . . . . . . . . . . . . . . . . . . . . 30 Handset name. . . . . . . . . . . . . . . . . . . 31 Display language. . . . . . . . . . . . . . . . . 31 Warning tones. . . . . . . . . . . . . . . . . . . 32

Base settings

Base ringer volume . . . . . . . . . . . . . . . 33 Base ringer melody . . . . . . . . . . . . . . . 33

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

 

 

In this guide

5

 

 

 

 

 

 

PIN code . . . . . . . . . . . . . . . . . . . . . . .

34

Remote access . . . . . . . . . . . . . . . . . .

47

 

 

Dial mode . . . . . . . . . . . . . . . . . . . . . .

35

Change the remote access PIN code . .

47

 

 

Restore default settings. . . . . . . . . . . .

35

Switch your answering machine

 

 

 

Default settings. . . . . . . . . . . . . . . . . .

36

on remotely. . . . . . . . . . . . . . . . . . . . .

48

 

 

 

 

To check for messages. . . . . . . . . . . . .

48

 

 

Date and time settings

 

Operating your answering machine

 

 

 

Set/cancel an alarm . . . . . . . . . . . . . . .

37

remotely . . . . . . . . . . . . . . . . . . . . . . .

49

 

 

Silence the alarm. . . . . . . . . . . . . . . . .

38

 

 

 

 

 

 

BT Calling Features

 

 

 

Answering machine

 

Caller Display . . . . . . . . . . . . . . . . . . .

50

 

 

Setting up the answering machine . . . .

39

Call list . . . . . . . . . . . . . . . . . . . . . . . .

50

 

 

Switch the answering machine on/off . .

39

View and dial from the Calls list . . . . . .

50

 

 

Answer delay . . . . . . . . . . . . . . . . . . . .

40

Copy a Calls list number to

 

 

 

To change the answer delay setting . . .

40

the phonebook . . . . . . . . . . . . . . . . . .

51

 

 

Audible message alert . . . . . . . . . . . . .

41

Delete a Calls list number . . . . . . . . . .

52

 

 

To set the audible message alert . . . . .

41

Delete the whole Calls list . . . . . . . . . .

52

 

 

Outgoing messages. . . . . . . . . . . . . . .

42

Call Waiting. . . . . . . . . . . . . . . . . . . . .

53

 

 

Record your own outgoing message. . .

42

Voice Mail/Message Waiting . . . . . . . .

54

 

 

Check your outgoing message . . . . . . .

43

 

 

 

 

Select the outgoing message

 

BT Services

 

 

 

answer mode. . . . . . . . . . . . . . . . . . . .

43

Helpline . . . . . . . . . . . . . . . . . . . . . . .

55

 

 

Re-instatethepre-recorded

 

BT 118500 . . . . . . . . . . . . . . . . . . . . .

55

 

 

outgoing message . . . . . . . . . . . . . . . .

44

Divert On/Off/Check . . . . . . . . . . . . . .

56

 

 

Using the answering machine . . . . . . .

44

Call Waiting On/Off/Check. . . . . . . . . .

56

 

 

Message playback . . . . . . . . . . . . . . . .

44

 

 

 

 

Record a memo . . . . . . . . . . . . . . . . . .

46

 

 

 

 

Call screening . . . . . . . . . . . . . . . . . . .

46

 

 

 

 

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

6

In this guide

 

 

 

 

 

 

 

 

 

Text Messaging

 

Using additional handsets

 

 

Subscribe to the text

 

Registering your handset . . . . . . . . . . .

75

 

messaging service . . . . . . . . . . . . . . . .

57

Select a base . . . . . . . . . . . . . . . . . . . .

76

 

Cost of the fixed line service . . . . . . . .

57

De-registera handset . . . . . . . . . . . . .

77

 

Send a text message . . . . . . . . . . . . . .

58

Internal calls . . . . . . . . . . . . . . . . . . . .

77

 

Entering text . . . . . . . . . . . . . . . . . . . .

60

Transferring calls . . . . . . . . . . . . . . . . .

78

 

Standard text entry . . . . . . . . . . . . . . .

61

3-WayCall. . . . . . . . . . . . . . . . . . . . . .

79

 

Receiving and reading text messages . .

61

 

 

 

Writing tips for standard text entry . . .

62

Help . . . . . . . . . . . . . . . . . . . . . . . . . .

80

 

Read, edit, send texts stored

 

 

 

 

in the outbox. . . . . . . . . . . . . . . . . . . .

64

General information

 

 

Service Centre numbers. . . . . . . . . . . .

65

Replacing the handset batteries. . . . . .

87

 

Adding or changing Service

 

Safety information. . . . . . . . . . . . . . . .

87

 

Centre numbers. . . . . . . . . . . . . . . . . .

66

Cleaning . . . . . . . . . . . . . . . . . . . . . . .

88

 

Select a Send Service Centre number. .

67

Environmental . . . . . . . . . . . . . . . . . . .

88

 

Message alert beeps . . . . . . . . . . . . . .

67

Product disposal instructions . . . . . . . .

88

 

User Areas. . . . . . . . . . . . . . . . . . . . . .

68

Guarantee . . . . . . . . . . . . . . . . . . . . . .

89

 

Set a user area . . . . . . . . . . . . . . . . . .

68

Returning your phone . . . . . . . . . . . . .

89

 

How callers send a text to

 

How many telephones can I have? . . . .

90

 

a user area . . . . . . . . . . . . . . . . . . . . .

69

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .

90

 

Open a user area. . . . . . . . . . . . . . . . .

70

Declaration of Conformance . . . . . . . .

90

 

Edit a user area . . . . . . . . . . . . . . . . . .

70

Connecting to a switchboard . . . . . . . .

91

 

Delete a user area . . . . . . . . . . . . . . . .

71

Inserting a pause . . . . . . . . . . . . . . . . .

91

 

Check the list of sub addresses . . . . . .

72

Recall . . . . . . . . . . . . . . . . . . . . . . . . .

91

 

Check the common box sub address . .

72

 

 

 

Change the auto save setting . . . . . . .

73

 

 

 

Change the notification setting . . . . . .

74

 

 

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

Getting started

7

 

 

 

 

Location

You need to place your BT Mango within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Mango works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1.Plug the mains power cable into the socket marked on the underside of the base and plug the other end into

the mains power wall socket and switch the power on. The green Power/In use light on the base comes on.

WARNING

Do not place your BT Mango in the bathroom or other humid areas.

Handset range

The BT Mango has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range.

When out of range of the base, the out-of-rangetone will sound every minute. This tone is repeated until you move back into range.

Which power adaptor?

If you have purchased a multiple pack, you should use the larger mains power adaptor for the base.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

8

Getting started

 

 

 

 

 

 

Battery low warning

2. Insert the 2 x AAA NiMH batteries supplied into the

 

If the icon flashes in the display

handset. Then slide the compartment cover into place.

 

and you hear a warning beep every

 

 

 

10–15seconds, you will need to

3. Place the handset on the base to charge for at least

 

recharge the handset before you

 

24 hours. You will hear a double beep to confirm the

 

can use it again.

 

During charging, the icon will

handset is sitting correctly on the base. When the

 

handset is fully charged the

icon will be displayed.

 

scroll in the display.

 

Battery performance

4. After 24 hours, plug one end of the telephone line cord

 

into the socket marked

on the underside of the base

 

In ideal conditions, fully charged

 

and the other end into the telephone wall socket.

 

batteries should give about 9 hours

 

talk time or 72 hours standby time

 

 

 

on a single charge.

 

 

Note that new batteries do not reach full capacity until they have been in normal use for several days.

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Mango Helpline on 0870 605 8047.

Setting up for multiple packs

If you have purchased a BT Mango multiple pack, you will need to complete the following instructions to prepare any additional handsets and chargers for use.

For each additional handset and charger:

1.Connect the small power adaptor to the charger and switch on.

2.Insert the 2 x AAA NiMH batteries supplied into the handset. Then slide the compartment cover into place.

3.Place the handset on the charger and charge for at least 24 hours.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

 

 

 

Getting started

9

 

 

 

 

Your BT Mango additional handset is pre-registeredto

Battery performance (continued)

 

the base so, once charged, is ready for use. The handset

For instructions on how to install

 

number will be shown in the display.

new batteries, see page 87.

 

After charging your handset for the

 

 

 

 

 

 

 

 

first time, subsequent charging

 

Set the date and time

time is about 6–8hours a day.

 

Batteries and handset may become

 

We recommend that you now set the day and time so

warm during charging. This is

 

normal.

 

they can be recorded with each answering machine

 

 

 

message you receive.

 

 

 

Set the time

 

 

 

 

1. Press

or

until Date & Time Settingsis displayed

If you subscribe to a Caller Display

 

then select the OK option.

service from your network provider

 

 

 

 

the time will be set when you

 

2. Press

or

until Set Time is displayed, select the

receive your first call.

 

 

 

 

OK option. The first digit is highlighted.

 

 

 

3.Enter the current time in 24-hourformat, e.g. for 9:24pm press2,1,2,4, then select theOK option. You will hear a confirmation tone.

4.Press and hold to exit and return to standby.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Mango – Issue 2 – Edition 2 – 28.06.06 – 7677

10 Getting started

Set the date

1.Press oruntilDate & Time Settings is displayed then select theOK option.

2.Set Date is displayed, select theOK option. The first digit is highlighted.

3.Enter the current date (dd/mm/yy) e.g. for 15th February 2006, press 1,5,0,2,0,6 then selectOK option. You will hear a confirmation tone.

4.Press and hold to exit and return to standby.

Your BT Mango is ready for use.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com