BT BT DIVERSE 6410 User Manual

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BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

User Guide

BT DIVERSE 6410

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Welcome…

to your BT Diverse 6410 digital cordless telephone

Directory lets you store up to 200 names and numbers for easy dialling.

Copy the whole directory or individual entries to and from your mobile phone SIM card.

Headset lets you keep your hands free for other tasks while making and receiving calls.

Send and receive SMS text messages.

Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list (feature requires subscription to a Caller Display service).

Expandable system. You can have up to 6 GAP compatible handsets registered to your BT Diverse 6410 base. Make internal calls between two handsets while a third is on an external call.

Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions).

2 x AAA rechargeable batteries
If you have purchased a BT Diverse 6410 multiple pack you will also have the following for each additional handset:
BT Diverse 6400 charger
2 x AAA NiMH rechargeable batteries
Mains power adaptor for the charger

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your

BT Diverse 6410, contact the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Hearing aid?

Please note that the BT Diverse 6410 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Section

Got everything?

BT Diverse 6400 handset

BT Diverse 6410 base

Mains power adaptor

Telephone line cord

Belt clip

Headset

USB cable

BT Picture and Ringtone Manager application CD

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

4In this guide

Getting started . . . . . . . . . . . . . . . . . .7 Location . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . .7 Battery low warning . . . . . . . . . . . . . . .8

Getting to know your phone . . . . . . .11 Handset . . . . . . . . . . . . . . . . . . . . . . .11 Main display icons . . . . . . . . . . . . . . . .12 Base . . . . . . . . . . . . . . . . . . . . . . . . . .12 Navigating the menus . . . . . . . . . . . . .13 Menu map . . . . . . . . . . . . . . . . . . . . . .14

Using your phone . . . . . . . . . . . . . . . .15 Switch handset on and off . . . . . . . . . .15 Handset ringer on/off . . . . . . . . . . . . .15 Making calls . . . . . . . . . . . . . . . . . . . .15 Handsfree . . . . . . . . . . . . . . . . . . . . . .16 Volume . . . . . . . . . . . . . . . . . . . . . . . .16 Headset . . . . . . . . . . . . . . . . . . . . . . .16 Secrecy . . . . . . . . . . . . . . . . . . . . . . . .17 Redial . . . . . . . . . . . . . . . . . . . . . . . . .17 Keypad lock . . . . . . . . . . . . . . . . . . . . .19 Quick access to Messages . . . . . . . . . .19

SMS texts . . . . . . . . . . . . . . . . . . . .19 Calls . . . . . . . . . . . . . . . . . . . . . . . .20 Directory . . . . . . . . . . . . . . . . . . . . . . .20 Open the directory . . . . . . . . . . . . . . .20

Entering names . . . . . . . . . . . . . . . . . .20 Writing tips . . . . . . . . . . . . . . . . . . . . .21 Character map . . . . . . . . . . . . . . . . . .21 New directory entry . . . . . . . . . . . . . . .22 Insert a pause into a directory entry . . .22 Dial from the directory . . . . . . . . . . . .23 View a directory entry . . . . . . . . . . . . .23 Copy an entry to another handset . . . .23 Copy the entire directory

to another handset . . . . . . . . . . . . . . .24 Edit an entry . . . . . . . . . . . . . . . . . . . .25 Delete an entry . . . . . . . . . . . . . . . . . .25 Delete the entire directory . . . . . . . . . .26 Copy to/from SIM card . . . . . . . . . . . . .26 Internal calls . . . . . . . . . . . . . . . . . . . .27 Call another handset . . . . . . . . . . . . . .27 Transfer a call to another handset . . . .28 Put a caller on hold and

call another handset . . . . . . . . . . . . . .28 Conference call . . . . . . . . . . . . . . . . . .29

Caller Display . . . . . . . . . . . . . . . . . .30 Calls list . . . . . . . . . . . . . . . . . . . . . . .30 New calls . . . . . . . . . . . . . . . . . . . . . . .30 View the Calls list . . . . . . . . . . . . . . . .31 Dial from the Calls list . . . . . . . . . . . . .31

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

 

 

 

In this guide

5

 

 

 

 

 

 

Copy a number to the directory . . . . .

.31

Read, edit and send draft

 

 

 

Delete an entry in the Calls list . . . . . .

32

SMS messages . . . . . . . . . . .

. . . . . . .42

 

 

Delete the entire Calls list . . . . . . . . . .

32

Reading SMS text messages .

. . . . . . .43

 

 

 

 

SMS Alert . . . . . . . . . . . . . . .

. . . . . . .44

 

 

BT Calling Features . . . . . . . . . . . . . .

33

SMS Service Centre numbers .

. . . . . . .44

 

 

BT Directory Enquiries . . . . . . . . . . . . .

33

Adding or changing

 

 

 

Call Divert On . . . . . . . . . . . . . . . . . . .

34

SMS Service Centre numbers .

. . . . . . .45

 

 

Call Divert Off . . . . . . . . . . . . . . . . . . .

34

Select a Send Service Centre

 

 

 

Check Divert . . . . . . . . . . . . . . . . . . . .

34

number . . . . . . . . . . . . . . . . .

. . . . . . .45

 

 

Call Waiting On . . . . . . . . . . . . . . . . . .

34

SMS User Areas . . . . . . . . . . .

. . . . . . .46

 

 

Call Waiting Off . . . . . . . . . . . . . . . . . .

34

Set user area . . . . . . . . . . . . .

. . . . . . .46

 

 

Check Call Waiting . . . . . . . . . . . . . . .

35

How callers send a text to a

 

 

 

BT Helpdesk . . . . . . . . . . . . . . . . . . . .

35

user area . . . . . . . . . . . . . . . .

. . . . . . .47

 

 

 

 

Open a user area . . . . . . . . . .

. . . . . . .47

 

 

SMS text messages . . . . . . . . . . . . . .

36

 

 

 

 

Subscribe to SMS service . . . . . . . . . . .

36

Sounds & Pictures . . . . . . . .

. . . . . . .48

 

 

Cost of fixed line service . . . . . . . . . . .

37

Supported File Formats . . . . .

. . . . . . .48

 

 

Send an SMS text message . . . . . . . . .

37

Install the BT Picture and Ringtone

 

Receiving a call while

 

Manager . . . . . . . . . . . . . . . .

. . . . . . .48

 

 

writing a text . . . . . . . . . . . . . . . . . . . .

38

Pictures . . . . . . . . . . . . . . . . .

. . . . . . .49

 

 

Entering text . . . . . . . . . . . . . . . . . . . .

39

Download a picture . . . . . . . .

. . . . . . .49

 

 

Special characters . . . . . . . . . . . . . . . .

39

Edit a picture . . . . . . . . . . . . .

. . . . . . .50

 

 

Writing tips . . . . . . . . . . . . . . . . . . . . .

40

Save an image file on your PC

. . . . . . .52

 

 

SMS templates . . . . . . . . . . . . . . . . . .

40

Set, rename or delete a

 

 

 

Edit SMS templates . . . . . . . . . . . . . . .

41

handset picture . . . . . . . . . . .

. . . . . . .52

 

 

Delete SMS templates . . . . . . . . . . . . .

41

Ringtones . . . . . . . . . . . . . . .

. . . . . . .53

 

 

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

6In this guide

Download a ringtone . . . . . . . . . . . . . .53 Set, rename or delete a ringtone . . . . .54 Record a ringtone . . . . . . . . . . . . . . . .55 Uninstall . . . . . . . . . . . . . . . . . . . . . . .55 Repair . . . . . . . . . . . . . . . . . . . . . . . . .56

Handset settings . . . . . . . . . . . . . . . .57 Ringer melody and volume . . . . . . . . .57 Screen font and contrast . . . . . . . . . . .57 Battery save mode . . . . . . . . . . . . . . . .58 Handset name . . . . . . . . . . . . . . . . . .59 Handset backlight beeps . . . . . . . . . . .59 Auto talk . . . . . . . . . . . . . . . . . . . . . . .60 Select base . . . . . . . . . . . . . . . . . . . . .61

Base settings . . . . . . . . . . . . . . . . . . .62 Ringer melody and volume . . . . . . . . .62 Dialling mode . . . . . . . . . . . . . . . . . . .62 Music on hold . . . . . . . . . . . . . . . . . . .63 System PIN . . . . . . . . . . . . . . . . . . . . .63 Repeater mode . . . . . . . . . . . . . . . . . .64

Calendar/Clock . . . . . . . . . . . . . . . . . .65 Appointment reminder . . . . . . . . . . . .65 Alarm . . . . . . . . . . . . . . . . . . . . . . . . .66 Time & Date . . . . . . . . . . . . . . . . . . . .67

Additional handsets and bases . . . . . .68 Register additional handsets . . . . . . . .68 Register a new Diverse 6400

handset to your Diverse 6410 base . . .68 Register your handset to

another base . . . . . . . . . . . . . . . . . . . .69 Select a base . . . . . . . . . . . . . . . . . . . .70 De-registerhandset . . . . . . . . . . . . . . .70

Help . . . . . . . . . . . . . . . . . . . . . . . . . .71 Possible problems with SMS . . . . . . . . .72 Helpline . . . . . . . . . . . . . . . . . . . . . . .75 For your records . . . . . . . . . . . . . . . . .76

General information . . . . . . . . . . . . . .77 Safety . . . . . . . . . . . . . . . . . . . . . . . . .77 Cleaning . . . . . . . . . . . . . . . . . . . . . . .78 Environmental . . . . . . . . . . . . . . . . . . .78 Connecting to a switchboard . . . . . . . .79 Guarantee . . . . . . . . . . . . . . . . . . . . . .79 Additional/Replacement items . . . . . . .81 How many telephones can you have? . .81 R&TTE . . . . . . . . . . . . . . . . . . . . . . . .81

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

Getting started

7

 

 

 

 

 

 

 

 

Location

You need to place your BT Diverse 6410 base close enough to a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Diverse 6410 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1.Plug the mains power adaptor into the power socket on the underside of the base. Plug the other end into the mains socket. The Power/In Use and message indicators light up.

Power adaptor cable

WARNING

Do not place your BT Diverse 6410 in the bathroom or other humid areas.

Handset range

The BT Diverse 6410 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the base and the handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The symbol on your handset screen indicates when you are in range. When you are out of range, it flashes and the screen displays SEARCHING and there is a beep, you are out of range.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Which socket?

Power socket

Telephone line socket

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

8

Getting started

 

 

 

 

 

 

 

 

 

Battery low warning

 

2. Batteries will come inserted in the battery compartment.

 

When the batteries need

 

Pull the plastic tag as instructed to activate the batteries.

 

recharging, the handset beeps and

 

the display shows

 

 

.

 

 

 

 

 

Battery level

The battery symbol shows the current level.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

Running the batteries right down at least once a week will help them last as long as possible.

On a full charge, your BT Diverse 6410 handset gives you up to 10 hours talk time or up to 30 hours standby. Standby time is increased if set to battery save mode, see page 58 for details.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.

Batteries and handset may become warm during charging. This is normal.

3.Charge the handset batteries for at least 16 hours by placing the handset on the base. The screen shows the battery icon filling up.

4.Connect the telephone line cord to the base and plug the other end into the wall socket.

Telephone line cord

Your BT Diverse 6410 is ready for use.

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

 

Getting started

9

 

 

 

 

Providing you have subscribed to your network’s Caller

Under no circumstances use non-

 

rechargeable batteries. Only use

 

Display service, the day and time is automatically set

 

NiMH rechargeable batteries with

 

when you receive your first incoming call.

a recommended capacity of

 

750mAh. Using inappropriate

 

 

 

However, you can also set the day and time manually,

batteries will invalidate your

 

guarantee and may damage the

 

see page 67.

 

telephone.

 

BT Diverse 6410 multiple pack

Helpline

 

If you are having any difficulties

 

owners only

setting up or using your BT Diverse

 

6410, please call the BT Diverse

 

 

Helpline on 0870 240 3962 or email

 

 

bt.helpdesk@vtecheurope.com

 

Location

You need to place your BT Diverse 6410 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1.Plug the power adaptor cable into the underside of the charger.

Power adaptor cable

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260

10 Getting started

2.Plug the power adaptor into the mains wall socket and switch the power on.

3.The batteries are already inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

4.Place the handset in the charger and charge the handset for at least 16 hours.

Follow instructions on page 68 for registering additional handsets to the BT Diverse 6410 base.