BT BT DIVERSE 6410 User Manual

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
User Guide
BT DIVERSE 6410

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
Welcome…
to your BT Diverse 6410 digital cordless telephone
■Directory lets you store up to 200 names and numbers for easy dialling.
■Copy the whole directory or individual entries to and from your mobile phone SIM card.
■Headset lets you keep your hands free for other tasks while making and receiving calls.
■Send and receive SMS text messages.
■Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list (feature requires subscription to a Caller Display service).
■Expandable system. You can have up to 6 GAP compatible handsets registered to your BT Diverse 6410 base. Make internal calls between two handsets while a third is on an external call.
■Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions).

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
This User Guide provides you with all the information you need to get the most from your phone.
You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.
■Need help?
If you have any problems setting up or using your
BT Diverse 6410, contact the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Alternatively, you may find the answer in ‘Help’ at the back of this guide.
■Hearing aid?
Please note that the BT Diverse 6410 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.
Section
Got everything?
■BT Diverse 6400 handset
■BT Diverse 6410 base
■Mains power adaptor
■Telephone line cord
■Belt clip
■Headset
■USB cable
■BT Picture and Ringtone Manager application CD

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
4In this guide
Getting started . . . . . . . . . . . . . . . . . .7 Location . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . .7 Battery low warning . . . . . . . . . . . . . . .8
Getting to know your phone . . . . . . .11 Handset . . . . . . . . . . . . . . . . . . . . . . .11 Main display icons . . . . . . . . . . . . . . . .12 Base . . . . . . . . . . . . . . . . . . . . . . . . . .12 Navigating the menus . . . . . . . . . . . . .13 Menu map . . . . . . . . . . . . . . . . . . . . . .14
Using your phone . . . . . . . . . . . . . . . .15 Switch handset on and off . . . . . . . . . .15 Handset ringer on/off . . . . . . . . . . . . .15 Making calls . . . . . . . . . . . . . . . . . . . .15 Handsfree . . . . . . . . . . . . . . . . . . . . . .16 Volume . . . . . . . . . . . . . . . . . . . . . . . .16 Headset . . . . . . . . . . . . . . . . . . . . . . .16 Secrecy . . . . . . . . . . . . . . . . . . . . . . . .17 Redial . . . . . . . . . . . . . . . . . . . . . . . . .17 Keypad lock . . . . . . . . . . . . . . . . . . . . .19 Quick access to Messages . . . . . . . . . .19
SMS texts . . . . . . . . . . . . . . . . . . . .19 Calls . . . . . . . . . . . . . . . . . . . . . . . .20 Directory . . . . . . . . . . . . . . . . . . . . . . .20 Open the directory . . . . . . . . . . . . . . .20
Entering names . . . . . . . . . . . . . . . . . .20 Writing tips . . . . . . . . . . . . . . . . . . . . .21 Character map . . . . . . . . . . . . . . . . . .21 New directory entry . . . . . . . . . . . . . . .22 Insert a pause into a directory entry . . .22 Dial from the directory . . . . . . . . . . . .23 View a directory entry . . . . . . . . . . . . .23 Copy an entry to another handset . . . .23 Copy the entire directory
to another handset . . . . . . . . . . . . . . .24 Edit an entry . . . . . . . . . . . . . . . . . . . .25 Delete an entry . . . . . . . . . . . . . . . . . .25 Delete the entire directory . . . . . . . . . .26 Copy to/from SIM card . . . . . . . . . . . . .26 Internal calls . . . . . . . . . . . . . . . . . . . .27 Call another handset . . . . . . . . . . . . . .27 Transfer a call to another handset . . . .28 Put a caller on hold and
call another handset . . . . . . . . . . . . . .28 Conference call . . . . . . . . . . . . . . . . . .29
Caller Display . . . . . . . . . . . . . . . . . .30 Calls list . . . . . . . . . . . . . . . . . . . . . . .30 New calls . . . . . . . . . . . . . . . . . . . . . . .30 View the Calls list . . . . . . . . . . . . . . . .31 Dial from the Calls list . . . . . . . . . . . . .31
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Copy a number to the directory . . . . . | .31 | Read, edit and send draft |
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Delete an entry in the Calls list . . . . . . | 32 | SMS messages . . . . . . . . . . . | . . . . . . .42 |
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Delete the entire Calls list . . . . . . . . . . | 32 | Reading SMS text messages . | . . . . . . .43 |
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| SMS Alert . . . . . . . . . . . . . . . | . . . . . . .44 |
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BT Calling Features . . . . . . . . . . . . . . | 33 | SMS Service Centre numbers . | . . . . . . .44 |
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BT Directory Enquiries . . . . . . . . . . . . . | 33 | Adding or changing |
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Call Divert On . . . . . . . . . . . . . . . . . . . | 34 | SMS Service Centre numbers . | . . . . . . .45 |
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Call Divert Off . . . . . . . . . . . . . . . . . . . | 34 | Select a Send Service Centre |
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Check Divert . . . . . . . . . . . . . . . . . . . . | 34 | number . . . . . . . . . . . . . . . . . | . . . . . . .45 |
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Call Waiting On . . . . . . . . . . . . . . . . . . | 34 | SMS User Areas . . . . . . . . . . . | . . . . . . .46 |
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Call Waiting Off . . . . . . . . . . . . . . . . . . | 34 | Set user area . . . . . . . . . . . . . | . . . . . . .46 |
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Check Call Waiting . . . . . . . . . . . . . . . | 35 | How callers send a text to a |
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BT Helpdesk . . . . . . . . . . . . . . . . . . . . | 35 | user area . . . . . . . . . . . . . . . . | . . . . . . .47 |
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| Open a user area . . . . . . . . . . | . . . . . . .47 |
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SMS text messages . . . . . . . . . . . . . . | 36 |
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Subscribe to SMS service . . . . . . . . . . . | 36 | Sounds & Pictures . . . . . . . . | . . . . . . .48 |
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Cost of fixed line service . . . . . . . . . . . | 37 | Supported File Formats . . . . . | . . . . . . .48 |
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Send an SMS text message . . . . . . . . . | 37 | Install the BT Picture and Ringtone |
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| Manager . . . . . . . . . . . . . . . . | . . . . . . .48 |
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writing a text . . . . . . . . . . . . . . . . . . . . | 38 | Pictures . . . . . . . . . . . . . . . . . | . . . . . . .49 |
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Entering text . . . . . . . . . . . . . . . . . . . . | 39 | Download a picture . . . . . . . . | . . . . . . .49 |
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Special characters . . . . . . . . . . . . . . . . | 39 | Edit a picture . . . . . . . . . . . . . | . . . . . . .50 |
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Writing tips . . . . . . . . . . . . . . . . . . . . . | 40 | Save an image file on your PC | . . . . . . .52 |
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SMS templates . . . . . . . . . . . . . . . . . . | 40 | Set, rename or delete a |
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Edit SMS templates . . . . . . . . . . . . . . . | 41 | handset picture . . . . . . . . . . . | . . . . . . .52 |
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Delete SMS templates . . . . . . . . . . . . . | 41 | Ringtones . . . . . . . . . . . . . . . | . . . . . . .53 |
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BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
6In this guide
Download a ringtone . . . . . . . . . . . . . .53 Set, rename or delete a ringtone . . . . .54 Record a ringtone . . . . . . . . . . . . . . . .55 Uninstall . . . . . . . . . . . . . . . . . . . . . . .55 Repair . . . . . . . . . . . . . . . . . . . . . . . . .56
Handset settings . . . . . . . . . . . . . . . .57 Ringer melody and volume . . . . . . . . .57 Screen font and contrast . . . . . . . . . . .57 Battery save mode . . . . . . . . . . . . . . . .58 Handset name . . . . . . . . . . . . . . . . . .59 Handset backlight beeps . . . . . . . . . . .59 Auto talk . . . . . . . . . . . . . . . . . . . . . . .60 Select base . . . . . . . . . . . . . . . . . . . . .61
Base settings . . . . . . . . . . . . . . . . . . .62 Ringer melody and volume . . . . . . . . .62 Dialling mode . . . . . . . . . . . . . . . . . . .62 Music on hold . . . . . . . . . . . . . . . . . . .63 System PIN . . . . . . . . . . . . . . . . . . . . .63 Repeater mode . . . . . . . . . . . . . . . . . .64
Calendar/Clock . . . . . . . . . . . . . . . . . .65 Appointment reminder . . . . . . . . . . . .65 Alarm . . . . . . . . . . . . . . . . . . . . . . . . .66 Time & Date . . . . . . . . . . . . . . . . . . . .67
Additional handsets and bases . . . . . .68 Register additional handsets . . . . . . . .68 Register a new Diverse 6400
handset to your Diverse 6410 base . . .68 Register your handset to
another base . . . . . . . . . . . . . . . . . . . .69 Select a base . . . . . . . . . . . . . . . . . . . .70
Help . . . . . . . . . . . . . . . . . . . . . . . . . .71 Possible problems with SMS . . . . . . . . .72 Helpline . . . . . . . . . . . . . . . . . . . . . . .75 For your records . . . . . . . . . . . . . . . . .76
General information . . . . . . . . . . . . . .77 Safety . . . . . . . . . . . . . . . . . . . . . . . . .77 Cleaning . . . . . . . . . . . . . . . . . . . . . . .78 Environmental . . . . . . . . . . . . . . . . . . .78 Connecting to a switchboard . . . . . . . .79 Guarantee . . . . . . . . . . . . . . . . . . . . . .79 Additional/Replacement items . . . . . . .81 How many telephones can you have? . .81 R&TTE . . . . . . . . . . . . . . . . . . . . . . . .81

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
Getting started | 7 | ||
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Location
You need to place your BT Diverse 6410 base close enough to a mains power and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference.
Your BT Diverse 6410 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Setting up
1.Plug the mains power adaptor into the power socket on the underside of the base. Plug the other end into the mains socket. The Power/In Use and message indicators light up.
Power adaptor cable
WARNING
Do not place your BT Diverse 6410 in the bathroom or other humid areas.
Handset range
The BT Diverse 6410 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the base and the handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.
Signal strength
The symbol on your handset screen indicates when you are in range. When you are out of range, it flashes and the screen displays SEARCHING and there is a beep, you are out of range.
IMPORTANT
Do not connect the telephone line until at least one of the handsets is fully charged.
The base station must be plugged into the mains power at all times.
Which socket?
Power socket
Telephone line socket

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
8 | Getting started |
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| Battery low warning |
| 2. Batteries will come inserted in the battery compartment. | ||
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| Pull the plastic tag as instructed to activate the batteries. | ||||
| recharging, the handset beeps and | ||||
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Battery level
The battery symbol shows the current level.
Battery performance
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).
Running the batteries right down at least once a week will help them last as long as possible.
On a full charge, your BT Diverse 6410 handset gives you up to 10 hours talk time or up to 30 hours standby. Standby time is increased if set to battery save mode, see page 58 for details.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.
Batteries and handset may become warm during charging. This is normal.
3.Charge the handset batteries for at least 16 hours by placing the handset on the base. The screen shows the battery icon filling up.
4.Connect the telephone line cord to the base and plug the other end into the wall socket.
Telephone line cord
Your BT Diverse 6410 is ready for use.

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
| Getting started | 9 | |
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Providing you have subscribed to your network’s Caller | Under no circumstances use non- |
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rechargeable batteries. Only use |
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Display service, the day and time is automatically set |
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NiMH rechargeable batteries with |
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when you receive your first incoming call. | a recommended capacity of |
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750mAh. Using inappropriate |
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However, you can also set the day and time manually, | batteries will invalidate your |
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guarantee and may damage the |
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see page 67. |
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telephone. |
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BT Diverse 6410 multiple pack | Helpline |
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If you are having any difficulties |
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owners only | setting up or using your BT Diverse |
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6410, please call the BT Diverse |
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| Helpline on 0870 240 3962 or email |
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| bt.helpdesk@vtecheurope.com |
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Location
You need to place your BT Diverse 6410 charger close enough to a mains power socket so that the cable will reach.
Setting up the charger
1.Plug the power adaptor cable into the underside of the charger.
Power adaptor cable

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
10 Getting started
2.Plug the power adaptor into the mains wall socket and switch the power on.
3.The batteries are already inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.
4.Place the handset in the charger and charge the handset for at least 16 hours.
Follow instructions on page 68 for registering additional handsets to the BT Diverse 6410 base.