BT 500 User Manual

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Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

User Guide

BT VERVE 500

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

Welcome…

to your BT Verve 500 Digital Cordless Telephone Answering Machine

Slim, elegantly designed digital cordless telephone.

Integrated answering machine with 28 minutes digital recording time.

1.5" 4K Colour display with helpful icons.

255 Name and number phonebook to store all your contact numbers for easy dialling.

Copy contacts from your mobile phone SIM card to the BT Verve 500 phonebook.

SMS – to send and receive text messages*.

Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls log*.

20 Last number redial.

Handsfree feature for greater flexibility when calling.

Register up to 5 handsets to the base without the need for additional wiring.

*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee may be payable.

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Verve 500 please contact the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Got everything?

BT Verve 500 handset

BT Verve 500 base

1 x MT-Li-ion3.7V 600mAH rechargeable battery pack

Mains power adaptor (item code 032214)

Telephone line cord

If you have purchased a BT Verve 500 multiple pack you will also have the following items for each handset:

BT Verve 500 handset

BT Verve 500 charger

1 x MT-Li-ion3.7V 600mAH rechargeable battery pack

Mains power adaptor for charger (item code 032216)

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

4

In this guide

 

 

 

 

 

 

 

 

 

 

Getting started

 

Redial list . . . . . . . . . . . . . . . . . . . . . . . . . .

.18

 

Location . . . . . . . . . . . . . . . . . . . . . . . . . . .

.7

Call a number from the redial list . . . . . . . .

18

 

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

Copy a number from the redial list

 

 

Set the time and date . . . . . . . . . . . . . . . . .

8

to the phonebook . . . . . . . . . . . . . . . . . . . .

19

 

 

 

 

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . .

19

 

Getting to know your phone

 

Paging handsets . . . . . . . . . . . . . . . . . . . . . .

20

 

Handset buttons . . . . . . . . . . . . . . . . . . . . . .

10

255 Name and number phonebook . . . . . .

20

 

Handset display icons . . . . . . . . . . . . . . . . .

11

Store a name and number . . . . . . . . . . . . . .

21

 

Standby display . . . . . . . . . . . . . . . . . . . . . .

12

Dial a number . . . . . . . . . . . . . . . . . . . . . . . .

21

 

Answering machine and base buttons . . . .

12

Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . .

22

 

Character map . . . . . . . . . . . . . . . . . . . . . . .

13

Delete an entry or all entries . . . . . . . . . . . .

22

 

Navigating the menus . . . . . . . . . . . . . . . . .

13

Copy an entry to another handset . . . . . . .

23

 

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Save a phonebook number to a

 

 

 

 

 

quick dial key . . . . . . . . . . . . . . . . . . . . . . . .

23

 

Using the phone

 

Dial a quickdial number . . . . . . . . . . . . . . . .

24

 

Switch the handset power on/off . . . . . . . .

15

Copy SIM card contacts to the

 

 

Make an external call . . . . . . . . . . . . . . . . . .

15

phonebook . . . . . . . . . . . . . . . . . . . . . . . . . .

24

 

Preparatory dialling . . . . . . . . . . . . . . . . . . .

15

 

 

 

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Display settings

 

 

Receive a call . . . . . . . . . . . . . . . . . . . . . . . .

16

Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

 

Earpiece/receiver volume . . . . . . . . . . . . . .

16

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

 

Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . .

17

 

 

 

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Alarm and time settings

 

 

Make a call in handsfree . . . . . . . . . . . . . . .

17

Set the time and date . . . . . . . . . . . . . . . . .

27

 

Answer a call in handsfree . . . . . . . . . . . . . .

18

Set the alarm . . . . . . . . . . . . . . . . . . . . . . . .

27

 

Switch to handsfree during a call . . . . . . . .

18

Silence the alarm . . . . . . . . . . . . . . . . . . . . .

28

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

 

 

In this guide

5

 

 

 

 

 

 

Sound settings

 

Incoming message record time . . . . .

. . . . .44

 

 

Handset earpiece/speaker volume . . . . . .

.29

Time stamp on/off . . . . . . . . . . . . . . .

. . . . .45

 

 

External call ringer melody and volume . . .

29

Monitoring/call screening . . . . . . . . .

. . . . .45

 

 

Internal call ringer melody and volume . . .

30

Recording quality . . . . . . . . . . . . . . . .

. . . . .46

 

 

Base ringer melody and volume . . . . . . . . .

31

Outgoing messages . . . . . . . . . . . . . .

. . . . .47

 

 

Handset tones . . . . . . . . . . . . . . . . . . . . . . .

32

Record your own outgoing message

. . . . .47

 

 

 

 

Check your outgoing message . . . . .

. . . . .48

 

 

Phone settings

 

Select the outgoing message

 

 

 

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . .

33

answer mode . . . . . . . . . . . . . . . . . . .

. . . . .48

 

 

Register a handset . . . . . . . . . . . . . . . . . . . .

33

Listening to your messages . . . . . . . .

. . . . .49

 

 

Dim mode . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

Record a memo . . . . . . . . . . . . . . . . .

. . . . .50

 

 

Handset name . . . . . . . . . . . . . . . . . . . . . . .

35

Answering machine settings

 

 

 

Reset your handset . . . . . . . . . . . . . . . . . . .

35

(via the base) . . . . . . . . . . . . . . . . . . .

. . . . .51

 

 

Room monitor . . . . . . . . . . . . . . . . . . . . . . .

36

Switch the answering machine ON/OFF

 

System PIN code . . . . . . . . . . . . . . . . . . . . .

37

and select the answer mode . . . . . . .

. . . . .51

 

 

De-registera handset . . . . . . . . . . . . . . . . .

38

Check/delete the outgoing message

. . . . .51

 

 

Reset your base . . . . . . . . . . . . . . . . . . . . . .

38

Record a new outgoing message . . .

. . . . .52

 

 

Recall time . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Listening to your messages . . . . . . . .

. . . . .52

 

 

Pause time . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Record a memo . . . . . . . . . . . . . . . . .

. . . . .53

 

 

Call log type . . . . . . . . . . . . . . . . . . . . . . . . .

40

Remote access . . . . . . . . . . . . . . . . . . .

. . . .53

 

 

Auto-delete . . . . . . . . . . . . . . . . . . . . . . . . .

41

Change the remote access PIN code . .

. . . .53

 

 

 

 

Switch remote control On/Off . . . . . . .

. . . .54

 

 

Answering machine

 

Switch your answering machine

 

 

 

Answering machine settings

 

on remotely . . . . . . . . . . . . . . . . . . . . .

. . . .55

 

 

(via the handset) . . . . . . . . . . . . . . . . . . . . .

43

Check your messages remotely . . . . . .

. . . .55

 

 

Switch the answering machine ON/OFF . . .

43

Operating your answering machine

 

 

 

Answer delay . . . . . . . . . . . . . . . . . . . . . . . .

43

remotely . . . . . . . . . . . . . . . . . . . . . . . .

. . . .55

 

 

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

6

In this guide

 

 

 

 

 

 

 

 

 

Caller Display

 

Using additional handsets

 

 

Calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.57

Internal calls . . . . . . . . . . . . . . . . . . . . . . . .

.72

 

View and dial from the Calls log . . . . . . . . .

57

Transferring calls . . . . . . . . . . . . . . . . . . . . .

73

 

Copy a Calls log number to the

 

3-WayCalls . . . . . . . . . . . . . . . . . . . . . . . . . .

73

 

phonebook . . . . . . . . . . . . . . . . . . . . . . . . . .

58

 

 

 

Delete a/all Calls log number(s) . . . . . . . . .

59

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

 

Text messaging

 

General information

 

 

Subscribe to the text messaging service . . .

60

Replacing the handset battery pack . . . . . .

81

 

Cost of the fixed line service . . . . . . . . . . . .

60

Safety information . . . . . . . . . . . . . . . . . . . .

81

 

Send a text message . . . . . . . . . . . . . . . . . .

61

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .

82

 

Entering text . . . . . . . . . . . . . . . . . . . . . . . . .

62

Environmental . . . . . . . . . . . . . . . . . . . . . . .

82

 

Writing tips for text entry . . . . . . . . . . . . . .

62

Product disposal instructions . . . . . . . . . . .

82

 

Receiving and reading text messages . . . . .

63

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . .

83

 

Read, edit and send messages stored

 

Returning your phone . . . . . . . . . . . . . . . . .

83

 

in the Drafts box . . . . . . . . . . . . . . . . . . . . . .

65

Technical information . . . . . . . . . . . . . . . . .

84

 

Delete messages stored in the

 

How many telephones can I have? . . . . . . .

84

 

Drafts box . . . . . . . . . . . . . . . . . . . . . . . . . . .

67

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

84

 

Read, edit, send or delete messages

 

Declaration of Conformance . . . . . . . . . . . .

84

 

stored in the Outbox . . . . . . . . . . . . . . . . . .

68

Connecting to a switchboard . . . . . . . . . . . .

85

 

Service Centre numbers . . . . . . . . . . . . . . . .

69

Inserting a pause . . . . . . . . . . . . . . . . . . . . .

85

 

Adding or changing Service

 

Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

85

 

Centre numbers . . . . . . . . . . . . . . . . . . . . . .

70

 

 

 

Select an SMS Centre to

 

 

 

 

send/receive from . . . . . . . . . . . . . . . . . . . .

71

 

 

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

Getting started

7

 

 

 

Location

You need to place your BT Verve 500 within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Verve 500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1.Plug the mains power cord into the round socket on the back of the base and connect the other end to the mains power wall socket. When correctly connected the red message counter will illuminate.

2.Remove the battery compartment cover, by sliding it downward and lifting off.

WARNING

Do not place your BT Verve 500 in the bathroom or other humid areas.

Handset range

The BT Verve 500 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly.

With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The on your handset indicates when you are in range.

When you move out of range of the base the icon will flash and the out of range tone (2 beeps) will sound. This tone is repeated until you move back into range. If you do not move back into range you risk your call being disconnected.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

8

Getting started

 

 

 

 

 

 

 

 

 

Talk/Standby time

 

Insert the MT Li-ion3.7V 600mAh rechargeable battery supplied

 

In ideal conditions, fully charged

 

by plugging the small battery connector plug into the socket

 

handset batteries should give about

 

12 hours talk time or 120 hours

inside the battery compartment. Make sure the battery wires are

 

standby time on a single charge. The

tucked in and then slide the battery compartment cover back on.

 

base must remain plugged in to the

 

mains and switched on at all times.

 

 

 

Note that a new battery pack will not

 

 

 

reach full capacity until it has been in

 

 

 

normal use for several days.

 

 

 

 

Battery low warning

 

 

 

 

If the handset has 15 minutes or less

 

 

 

talk-timeremaining the

symbol

 

 

 

will flash in the display. If you are on a

 

 

 

call, you will hear 2 warning beeps

 

 

 

every 30 seconds to alert you. You

 

 

 

will need to recharge the handset

3. Place the handset on the base to charge for at least 24 hours.

 

before you can use it again.

 

 

If the battery is completely flat, it will

You will hear a beep and the handset display will come on

 

briefly to confirm the handset is sitting correctly.

 

take several minutes to become active

 

again after being placed on the

4. After 24 hours, plug one end of the telephone line cord into

 

charger. You will need to charge the

 

batteries for 12 hours before they are

the socket on the back of the base and the other end into the

 

fully charged.

 

 

 

telephone wall socket.

 

 

Battery performance

 

 

 

 

 

 

 

To keep your battery pack in the best

 

 

 

condition, leave the handset off the

Set the date and time

 

 

base for a few hours at a time.

 

 

Running the battery right down at

We recommend that you set the date and time (as shown

 

least once a week will help it last as

below) so they can be recorded with each answering machine

 

long as possible.

 

 

 

 

message you receive.

 

 

 

 

1. Press Menu to open the main menu. Then use theNAVIGATION

 

 

 

buttons to highlight the

menu and press OK.

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Getting started

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Clock Setting is displayed, pressOK to select.

 

 

The charge capacity of rechargeable

 

 

 

batteries will reduce with time as they

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. The current time and date setting is displayed. Enter 2 digits

wear out, giving the handset less

 

talk/standby time. Eventually they

 

 

for the hour and 2 for the minute (e.g. for 2.15pm, enter

 

 

will need to be replaced. New battery

 

 

,

,

,

 

). The cursor moves across

 

 

packs are available from the BT Verve

 

 

 

 

 

 

 

automatically, now enter 2 digits each for the day, month and

500 Helpline on 0870 242 6652.

 

 

After charging your handset for the

 

 

year, e.g. for 6th May 2006 press

 

,

,

 

,

,

 

 

 

 

first time, subsequent charging time

 

 

 

 

,

then press OK to confirm.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is about 6–8hours a day.

 

 

 

 

 

 

 

 

 

 

4.

 

Press

to exit and return to standby.

 

 

 

 

The battery and handset may become

 

 

 

 

 

 

warm during charging. This is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you subscribe to a Caller Display

 

 

 

BT Verve 500 multiple pack owners

 

 

 

 

 

Service from your network provider

 

 

 

 

 

 

 

 

the time will be set when you receive

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For each additional handset:

 

 

 

 

 

 

 

your first call.

 

 

 

 

 

 

 

 

 

 

The default time setting is 12:01pm.

 

1.

Plug the power adaptor cable into the underside of the charger

 

The default time setting is 1st January

 

 

and plug the other end into the mains wall socket and switch

2006 (01/01/06).

 

 

 

 

 

 

 

the power on.

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Insert the batteries as described on page 7, point 2.

 

 

 

 

3. Place the handset in the charger and charge for at least

 

You need to place your BT Verve 500

 

 

 

24 hours.

 

 

 

 

 

 

 

 

 

 

 

charger close enough to a mains

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power socket so that the cable

 

4. Any additional handsets that came with your BT Verve 500

will reach.

 

 

 

 

 

 

are ready for immediate use and normally there is no need to

 

 

 

 

 

register them to the base. If you do need to register a

 

 

 

 

 

 

handset, please see page 33.

 

 

 

 

 

 

 

 

 

 

Your BT Verve 500 is ready for use.

 

 

 

 

 

 

 

 

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

10 Getting to know your phone

Handset buttons

Earpiece

4K Colour Display

Middle Soft Key

In standby mode, press to access the phonebook page 20.

Left Soft Key

In standby mode, press to access the redial list.

In talk mode, press to display the in-calloptions.

In menu mode, press to go back to the previous display.

Redial /Up/ Volume +

In standby mode, press to access the redial list, page 18.

Use to scroll up through menu options, phonebook entries and the calls list.

In talk mode, press to increase the handset receiver volume, page 16.

Scroll left/ Handsfree On/Off

In standby mode, press to make a handsfree call, page 17.

In talk mode, press to toggle between handsfree and handset modes.

In menu mode, press to view options to the left.

In text entry mode, press to move the cursor left through the text.

Talk

Press to make, receive or end a call, page 15.

In standby mode, press and hold to switch the handset

power off, page 15.

When switched off, press and hold to switch the handset power on, page 15.

In talk mode, press to end a call, page 15.

In menu mode, press to exit and return to standby.

*/ Key lock

Press and hold to lock/unlock the keypad, page 19.

Right Soft Key

In standby mode, press to open the main menu, page 13. In talk mode, press to switch secrecy on/off, page 17.

In menu mode, press to confirm a displayed option.

Scroll Right/Recall

In standby or talk mode, use to insert a Recall into the dialling sequence, R is displayed.

For use with a switchboard/PBX and certain BT Calling Features.

In menu mode, press to view options to the right.

In text entry mode, press to move the cursor right through the text.

Caller Display/ Down/Volume -

In standby mode, press to access the calls list, page 57.

Use to scroll up through menu options, phonebook entries and the calls list.

In talk mode, press to decrease the handset receiver volume, page 16.

In use/charging light (blue)

Flashes when new (unviewed) calls are received in the calls list or when new text messages are received.

Alphanumeric keypad

Use to enter characters/digits.

#/INT

Use to make internal calls, transfer calls and hold 3-waycalls, page 72.

Microphone

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com