BT 4000 Classic User Manual

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Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

 

 

MUSTTO

A

AND

4000

YOU

 

 

 

 

 

 

SERVICE

THIS

 

 

 

DISPLAY

 

DISPLAYQUARTERLY

SUBSCRIBE

 

 

 

 

 

 

 

 

 

DIVERSE

.

*

 

 

WAITING

 

 

 

 

 

CALLER YOUR .

PAYABLE

 

CALL

 

WILL

 

 

INFORMATION

 

 

BEFORE

FEE IS

 

 

 

CLASSIC

 

 

 

 

 

 

 

The Art of Communication

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 4000 range.

It may also be registered to other GAP compatible bases, with possible limited availability of some functions

Diverse 4000

Handset &

User

Guide

Digital Cordless Telephone

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Please open this page for an ‘At a glance’ guide to your Diverse 4000 Classic.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

At a glance

In use light

Lights up to indicate an incoming call, an alarm call or when the handset is in use.

Directory

Used to store and dial numbers in the directory.

One button

Apart from being the number one button, hold down to access your Voice Mail service or answering machine.

Star/Bell

Switches the handset ringer on and off.

R

For use with switchboards and certain Network Services.

Microphone

1

2ABC

3DEF

4 GHI

5JKL

6MNO

7PQRS

8 TUV

9WXYZ

 

0

 

R

 

 

 

 

Display

Displays the status of your handset.

Option buttons

Lets you select from the menu options shown on the display.

Red phone

To end a call, return to idle and turn the power off and on.

Green phone

For making and answering calls.

Keypad

Hash/Keyguard

Switches the keypad guard on and off.

Extra Directory

Used to store

10 additional names and numbers.

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Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Handset display

 

Idle Screen

->->

INT MENU

Press the left side of the

Press the left side of the

button for and the

button for INT or the

right side of the button

right side of the button

for when going

for MENU.

through menu options

 

Display option buttons

The OPTION buttons allow you to select options within each menu that are shown on the display.

Charger

Contact points

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Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

In this guide

At a glance

1

Menu structure

4

Quick guide (functions)

6

Quick guide to handset

 

display icons

7

Introduction

8

Unpacking your Diverse 4000

 

Classic handset & charger

8

For your records

8

Safety information

9

Setting up

10

Plan the location

10

Connect to the power supply

10

Register and charge

 

the handset

11

Set the date and time

13

Using the telephone

15

Making and ending calls

15

Name and number directory

16

Extra directory

19

Redial

19

Secrecy

20

Internal calls

21

Alarm clock

22

Caller Display and other

 

Select Services

23

Caller Display

23

Calls list

23

Call Waiting

26

Call Divert

27

Withhold number

28

Ring Back

28

Voice Mail

29

Handset settings

31

Keyguard

33

Help

36

General information

38

Guarantee

38

Technical information

39

Switchboard compatibility

39

Setting pauses

41

Index

43

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

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Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

 

 

 

Menu Structure

 

 

 

1 Sel Services

 

 

1-1Withhold No.

 

 

 

 

 

 

 

 

 

 

1-2Call Waiting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-3Ringback Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-4Call Divert

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 Alarm Clock

 

 

Enter alarm call time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3 Audio Set

 

 

3-1H/Set Vol

 

 

set

 

 

 

 

 

 

3-2Ringer

 

 

set

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-3Melody

 

 

set

 

 

 

 

 

 

 

 

 

 

 

5 Base Set

 

 

5-1Audio Set up

 

 

5-1-2Ringer Vol

 

 

set

 

 

 

 

 

 

5-1-3Melody

 

 

set

 

 

 

 

 

 

 

 

 

 

 

5-2Date/Time

 

 

5-2-1Date Set

 

 

 

 

 

 

 

 

 

5-2-2Clock Set

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-2-3Clock Mode

 

 

5-2-3-124H

 

 

 

5-3System PIN

 

 

enter

 

 

 

5-2-3-212H

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-4Base Reset

 

 

default

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-5Add Features

 

 

5-5-1Dial Mode

 

 

5-5-1-1Tone

 

 

 

 

 

 

 

 

 

 

5-5-1-2Pulse

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-5-1-3DTMF-EARTH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-5-2tbr

 

 

100 MS

 

 

 

 

 

 

 

 

 

 

120 MS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

180 MS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

250 MS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

300 MS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

600 MS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-5-3Repeater

 

 

on/off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-5-4Barge In

 

 

on/off

 

 

 

 

 

 

 

 

6 Voice Mail

 

 

6-1Set key 1

 

 

6-1-1Mailbox

 

 

Input No.

 

 

 

 

 

 

7 Register hs

 

 

PIN

 

 

enter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please note

If your handset is registered to a Diverse 4000 answering machine base, you will have additional menus in No.6 Voice Mail. Please refer to your Diverse 4016 guide to see what further menus are now available.

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Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Menu structure for directory, redial list, extra directory

Opens directory

 

 

Opens extra directory

2.

New entry

 

3.

Show entry

 

4.

Del entry

Menu structure for message handling

1 Ans M 01 / 02

 

 

(If handset is registered to an answering machine base)

 

 

Press

to open list

 

 

 

 

 

 

2 Mailbox

 

 

Takes you into your network messaging service

 

 

Press

to open list

 

e.g Call Minder (requires subscription)

3 Calls 02 / 06

 

 

3-1Delete

 

 

delete entry

Press

to open list

 

3-2Copy To Dir

 

 

copy no. to directory

 

 

 

 

 

 

 

3-3

Time

 

 

display date/time

 

 

 

 

 

 

 

 

 

 

3-4

Status

 

 

indicate new/old

 

 

 

 

 

 

 

 

3-4-1Missed

 

 

 

 

 

 

 

 

 

 

 

 

3-5

List Mode

 

3-4-2All

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-6

Delete List

 

 

 

 

 

 

 

 

IMPORTANT

If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing theRED PHONE button you will return to the idle screen.

5

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Quick guide

Commonly used handset functions and settings

Switch handset on/off

Hold down

 

 

 

 

 

 

 

 

Switch keyguard on/off

Hold down

 

 

 

 

 

 

 

 

Switch handset

Hold down

 

 

 

 

 

 

 

 

ringer on/off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make an external call

 

 

 

 

 

 

 

 

 

 

To end a call

 

 

 

 

 

 

 

 

 

 

Redial a number

 

 

Select one of last 5 numbers

 

 

 

To store a number in

 

MENU

COPY TO DIR

OK

OK Add number

SAVE

the directory

 

 

 

 

 

 

 

 

 

 

 

Dial from the directory

 

 

 

 

 

 

 

 

 

 

Dial from the Calls list

 

 

 

 

 

 

 

 

 

 

Handset volume

MENU

 

AUDIO SET

OK

H/SET VOL

 

OK

Make internal call

INT

Call all, or

 

 

 

 

 

 

Transfer call to handset

INT

Handset number (eg. 2)

 

 

 

 

Set date

MENU

BASE SET

OK

DATE/TIME

OK

DATE SET

 

Enter the date

OK

 

 

 

 

 

 

Set time

MENU

BASE SET

OK

DATE/TIME

OK

CLOCK SET

 

OK

Enter time OK

 

 

 

 

 

 

Set the alarm

MENU

ALARM CLOCK

OK Enter the alarm time

OK

Cancel the alarm

MENU

ALARM CLOCK

OK

 

 

 

 

6

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Quick guide to handset display icons

 

 

 

Redial, lists up to the last 5 dialled number.

 

 

 

 

 

 

Indicates messages in the Calls list.

 

 

 

 

 

 

Flashes to indicate new messages.

 

 

 

 

 

 

 

 

 

For calling other handsets.

 

 

 

 

 

 

 

 

 

 

 

 

Opens the menu.

 

 

 

 

 

 

 

 

 

Shows the status of the handset battery.

 

 

 

 

 

 

 

 

 

Scroll through the menu.

 

 

 

 

 

 

 

 

 

Confirms the function displayed.

 

 

 

 

 

 

 

 

 

Scroll left and right when entering numbers or messages.

 

 

 

 

 

 

 

 

 

Deletes numbers/characters (from left to right).

 

 

 

 

 

 

 

 

 

 

 

 

Do not disturb/No tones.

 

 

 

 

 

 

 

 

 

Handset locked.

 

 

 

 

 

 

 

 

 

Displayed when the Alarm clock is set.

 

 

 

 

 

 

 

 

 

Shows the number of the handset and is displayed in top left hand corner.

 

 

 

eg.

 

 

 

 

7

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Introduction

INTRODUCTION

Unpacking your Diverse 4000 Classic handset & charger

If anything is missing, please contact your place of purchase immediately.

One Diverse 4000

 

 

 

Classic handset

47

58

9

 

 

2

3

 

 

 

6

 

 

0

 

 

 

R

 

One Diverse 4000

Classic charger

One power supply for the charger

Two AA rechargeable batteries

One belt clip

One battery compartment cover

Please note

Your Diverse 4000 Classic handset and charger can be used with any product in the Diverse range, (apart from the Diverse 1000). Please refer to your main user guide for a complete list of product features.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes proof of purchase is required so please keep your receipt.

8

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F.

For the handset use only approved nickelcadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the

Diverse Helpline 08457 908070.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-staticwipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

INFORMATION SAFETY

9

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Setting up

SETTING UP

IMPORTANT

Please note that your handset is NOT registered to a base station. The Diverse 4000 Classic handset will be easily registered once you complete steps 1 to 3.

Plan the location

Situate your product close enough to a mains power socket so that the cable will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

1Plug the power supply unit cable into the charger

Plug the power supply unit cable into the power socket on the underside of your Diverse 4000 Classic charger.

2Plug the power supply unit into the wall socket

10

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

3Registering and charging the handset

The display is protected by a plastic film. You can remove this protective film from the display.

Insert the batteries

Insert the two batteries supplied, as indicated on the label inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

WARNING

Under no circumstances should nonrechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

To register your handset, place it in the main Diverse 4000 base station with the display facing upward.

After approx. one minute, the handset’s internal number is displayed (eg: INT2). Successful registration is signalled by a confirmation tone.

Replace the newly registered handset into the Classic Charger Unit and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.

When the handset is registered the display will show:

If the icons on the display flash continuously…

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above.

All additional handsets you purchase will need to be individually registered with the base station before they will work.

UP SETTING

11

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

SETTING UP

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The charging status icon flashes on the handset to indicate that the batteries are being charged.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery performance

After charging your handset batteries for the first time, subsequent charging time is approximately 4–5hours.

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 10 hours talktime or 200 hours standby time on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline 08457 908070.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

12

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

4Fit the belt clip (optional)

Fit the belt clip onto the back of the handset.

Slot

Helpline

Your Diverse 4000 Classic handset & charger is now ready for use. However, if you expereince any difficulties please call the BT Diverse Helpline on 08457 908 070.

5Setting the date and time

MENU Press theMENU options button.

Press the DOWN button until the display shows

BASE SET.

OK Press theOK button.The display showsAUDIO SET UP.

Press the DOWN button until the display shows

DATE/TIME.

OK Press theOK button. The display will show

DATE SET.

OK Press theOK button.

Use the keypad to enter the date (DD/MM/YY).

OK Press theOK button.

Press the DOWN button until the display shows

CLOCK SET.

OK Press theOK button.

Use the keypad to enter the time in 12-hourclock format (HH/MM).

OK After entering the time, press theOK button.

Press the DOWN button to chooseAM orPM.

OK Press theOK button.

Press the RED PHONE button until you return to the idle screen.

UP SETTING

13

SETTING UP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Note

If you subscribe to a Caller Display Service the time and date will be set with the first incoming call.

To set the time mode (12 or 24-hourclock)

The handset’s default setting is 12-hourclock. To change the clock to the24-hoursetting:

MENU Press theMENU options button.

Press the DOWN button until the display shows

BASE SET.

OK Press theOK button.

Press the DOWN button until the display shows

DATE/TIME.

OK Press theOK button.

Press the DOWN button until the display shows

CLOCK MODE.

OK Press theOK button.

Press the DOWN button to switch between24 H and12 H settings.

OK Press theOK button to confirm the setting you want.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Using the telephone

Your Diverse 4010 Classic has a menu driven display. The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press theMENU button to enter the main menu. During a call, if you press theMENU button it will open the menu for that particular situation.

Note

To quit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing theRED PHONE button to get back to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the handset off.

Press and hold the PHONE button to the handset on again.

Making and ending calls

To make an external call

Ensure the handset is switched ON.

Press the GREEN PHONEbutton. You will hear the dial tone.

Dial the number.

Preparatory dialling

Enter the phone number first. If you make a mistake press the DELETE button to remove any incorrect digits.

Press the GREEN PHONEbutton to dial the number.

To end a call

Press the RED PHONE button.

USING

15

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

Name and number directory

You can store up to 20 of your most frequently used names (up to 12 letters) and numbers (up to 22 digits long).

USING

To receive an external call

When the phone rings, the In use light on top of the handset will flash.

Press the GREEN PHONEbutton to answer the call.

Or

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called auto-talk.You can switch autotalk off so you always have to press theGREEN PHONE button to answer a call, see page 32.

To store a name and number in the directory

MENU

OK

OK

8 TUV

6MNO

6MNO

Press the DIRECTORY button.

Press the MENU options button.

Press the DOWN button until the display shows

NEW ENTRY.

Press OK to confirm.

Enter the telephone number you want to store.

Press OK to confirm.

The display shows <NAME>.

Enter the name using the letters on the keypad. (See ‘Character map’ opposite for how to enter special characters).

For example, to enter the name TOM:

Press the 8 button untilT appears on the display.

Press the 6 button until the display showsO.

Then press 6 until the

16

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

OK

.

idle screen.

map

as the standard letters and you can include special

Press

1

0

 

#

1st

2nd

3rd

4th

5th

6th

To dial a number from the directory

 

Press the DIRECTORY

 

button.

A B C

If you wish, you can use

 

the keypad to enter the

 

first letter of the name, for

 

example to find TOM, press

8 TUV

the 8 button.

 

Press the DOWN button to

 

scroll to the entry you want.

 

Press the GREEN PHONE

 

button to dial the number.

To edit a directory entry

Press the DIRECTORY button.

A B C Use the keypad to enter the first letter of the name you want to edit.

MENU Press theMENU options button.EDIT ENTRY is displayed.

OK Press theOK button.

Edit the number, if necessary, using the

LEFT/RIGHT and DELETEbuttons .

MENU Press theMENU options button.COPY TO DIR is displayed.

USING

17

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

OK

OK

OK

OK

USING

To delete an entry from the directory

 

Press the DIRECTORY

 

button.

A B C

Use the keypad to enter

 

the first letter of the name.

 

Or

 

Use the DOWN button to

 

find the entry you want.

MENU

Press the MENU options

 

button.

Press the DOWN button to displayDEL ENTRY.

OK Press theOK button to confirm. The number is deleted.

Press the RED PHONE button until you reach the idle screen.

Note

any procedure, press the PHONE button until the

returns to the idle screen.

 

 

delete all entries from

 

 

directory

 

 

Press the DIRECTORY

 

 

button.

MENU

Press the MENU options

 

 

button.

6MNO

Press the 6 button,

 

 

DEL ENTRY? is displayed.

OK

Press the OK button to

 

 

confirm. All directory

 

 

numbers are deleted.

 

 

Press the RED PHONE

 

 

 

 

button until you reach the

 

 

idle screen.

18

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Extra

Redial

This is an additional directory where you are able to store up to 10 names and numbers. It can be used for special numbers, i.e. Doctor, Dentist, take-awaynumbers etc.

To store names and numbers in the Extra directory

Press the EXTRA

DIRECTORY button.

MENU Press theMENU button.

The structure for this directory menu is the same as the main name and number directory.

You can follow the instructions starting on page 16 for storing, dialling, editing and deleting numbers in this directory.

Note

This Extra directory does not ‘name and number match’ when used with Caller Display.

Your handset automatically saves the last five telephone numbers dialled into a redial list.

To dial a number in the redial list

dialled will be displayed.

Press the DOWN button to scroll through the redial list.

Press the GREEN PHONEbutton to dial the number.

copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the DOWN button until the number you want to copy is displayed.

MENU Press theMENU button.

Press the DOWN button until the display shows

COPY TO DIR.

OK Press theOK button. The number is shown on the display.

OK PressOK to confirm.<NAME> is displayed.

USING

19

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

OK

USING

MENU

6MNO

OK

the redial list

Press the REDIAL options button.

Press the MENU options button. The display shows

EDIT ENTRY.

Press the 6 button. The display showsDEL ENTRY?.

Press OK to delete the list. You will hear a confirmation tone.

Press the RED PHONE button until you reach the idle screen.

Note

To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.

 

can talk to

 

room, without

 

on/off

INT

options

 

button.

 

The call is put on hold and

 

your caller will hear music.

 

To resume the call:

MENU

Press the MENU options

 

button. The display shows

 

GO BACK.

OK

Press OK to confirm.

 

You can now speak to your

 

caller again.

20

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Internal calls

If you have multiple handsets registered to the base you can make internal calls between handsets.

To make an internal call to another handset

INT Press theINT options

MENU

OK

To call all handsets press the button. The display shows CALL ALL.

Press the RED PHONE button to end the call.

To transfer an external call between handsets

You can transfer an external call to another handset registered to the base.

INT Press theINT options button.

Enter the number of the handset to which you wish to transfer the call.

are and

trans-

IN USE.

handset does not or you wish to return to

caller:

Press the Menu button. The display will show

GO BACK.

Press the OK option button. You can speak to your caller again.

a 3-wayconversation

You can talk to one external caller and another internal caller at the same time on your Diverse 4000 Classic handset.

While another handset user is talking to an external caller the display shows LINE IN USE.

Press the GREEN PHONEbutton to join the conversation. Display shows LISTENING IN.

USING

21

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

three

.

Alarm clock

You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off.

To set the alarm

MENU

Press the MENU options

USING

button.

Press the DOWN button to

 

 

display ALARM CLOCK.

OK

Press the OK button.

 

 

Enter the time you want

 

 

the alarm to go off, e.g.

 

 

0535 (12-hourclock).

OK

Press the OK button.

 

 

Select AM orPM using the

 

 

DOWN button.

OK

Press the OK button to

 

 

confirm.

 

 

Press the RED PHONE

 

 

 

 

button to return to the idle

 

 

screen. An asterisk appears

 

 

in front of the time to

 

 

indicate that the alarm has

 

 

been set.

When the alarm goes off, the In use light will flash. To stop the alarm ringing, press any button on the keypad.

To cancel the alarm setting

MENU Press theMENU button.

Press the DOWN button to highlightALARM CLOCK.

OK Press theOK button to confirm. The alarm is switched off and the asterisk disappears from the display.

Press the RED PHONE button to return to the idle screen.

To stop the alarm ringing

When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds.

Press any button to switch the alarm off.

22

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Caller Display and other Select Services

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the services from your Network Provider. For more information on

BT’s Select Services call BT free on 0800 800 150.

If you subscribe to a Caller Display service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD.

If you call from another handset, the display shows the handset number and INT.

If you have a new call in your Calls list, the icon and In use light will flash.

Please note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the network

Calls list

The Calls list contains the telephone numbers of your last 30 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

DISPLAY CALLER

CALLER DISPLAY

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To view the Calls list

Press the ENVELOPE options button. A flashing envelope indicates new (missed) calls. New calls are displayed immediately.

If there are no new entries, open the Calls list.

Press the DOWN button to highlightCALLS.

The display will show the type of calls you have received in your Calls list, e.g. CALLS 02/06 means you have received 2 new calls and have 6 old calls.

OK Press theOK button to display the most recent number to call you.

Use the UP andDOWN buttons to scroll through the Calls list.

When you have found the entry you want, you have the option to:

Display the time of the call:

MENU Press theMENU options button.

Press the DOWN button to highlightTIME.

OK Press theOK options button. The date and time of the call are displayed.

To return to the beginning of the calls list, press the

RED PHONE button repeatedly until it is displayed.

Display the status of the call:

OK Press theOK button.

MENU Press theMENU options button.

Press the DOWN button to highlightSTATUS.

OK Press theOK button.

NEW

New call.

OLD

Call already in list.

Call a number from the Calls list:

When the number you wish to call is displayed, press the GREEN PHONE button. The number will be dialled automatically.

ANSWERED

The call was answered.

Remember

If you have missed a call, the icon will flash on the display.

24

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

OK

MENU

OK

OK

OK

MENU

 

DELETE.

OK

OK button to

 

The display shows

Delete the whole Calls list:

When any number is OK displayed, press theOK

button.

MENU Press theMENU options button.

Press the DOWN button to highlightDELETE LIST.

OK Press theOK button. The display showsNO CALLS.

To set the Calls list to contain all calls or missed calls only

Press the ENVELOPE options button.

Use the DOWN button to highlightCALLS.

OK Press theOK button.

MENU Press theMENU options.

Press the DOWN button to highlightLIST MODE.

OK Press theOK button.

Press the DOWN button to highlightMISSED orALL.

OK PressOK to confirm. The display showsSAVED.

IMPORTANT

Changing your Calls list from one setting to the other will automatically delete any entries in the current Calls list.

DISPLAY CALLER

25

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

CALL WAITING

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

MENU Press theMENU options button. The display shows

ACCEPT.

Either

OK Press theOK options button. Your current call is put on hold and you are connected to the second caller.

RPress the RECALL button to toggle between callers.

Or

OK Press theOK button to continue your conversation with your first caller.

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing, e.g. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

MENU Press theMENU options button,SEL SERVICES is displayed.

OK Press theOK options button.

Press the DOWN until the display showsCALL WAITING.

OK Press theOK options button.

Use the UP orDOWN button to select whether you want the service on or off.

OK Press theOK options button.

Press the RED PHONE button until you reach the idle display.

26

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Call

You another reached

Call from may

To

MENU

OK

button.

Use the DOWN arrow on the options button untilCALL DIVERT is highlighted.

OK Press theOK options button.

You now have a choice of when you want calls to be diverted:

AUTOMATIC – calls are put straight through to the number you have set.

NO ANSWER – calls are diverted if your phone is not answered.

OK

OK

OK

IF BUSY – calls are forwarded if your phone is engaged.

Select your required option and press the OK options button,ON is displayed.

Press the OK options button again.

Enter the phone number where you want the calls to be diverted to.

Press the OK options button.

You will hear a Network message confirming your divert request.

Press the RED PHONE button until you reach the idle display.

SERVICES SELECT

27

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Withhold number

Ring Back

SELECT SERVICES

Your number appears on the display of the person you call if they subscribe to a Caller Display service. You are able to withold your telephone number from the next call you make if you wish.

To withhold your number from being sent

MENU Press theMENU options button,SEL SERVICES is displayed.

OK Press theOK options button,WITHHOLD NO is displayed.

OK Press theOK options button.

Enter the telephone number you want to call.

OK Press theOK options button, the number will be dialled but your number will not be sent to your caller.

If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call. To switch this service off before your call is returned i.e. if you have to go out before your caller has returned your call.

To switch Ring Back off if set

MENU Press theMENU options button,SEL SERVICES is highlighted.

OK Press theOK options button.

Use the DOWN arrow on the options buttton until

RINGBACK OFF is highlighted.

OK Press theOK options button. This will cancel your ringback call.

Press the RED PHONE button until you reach the idle display.

28

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Voice Mail

If you service Mail set

MENU

OK

OK

OK

OK

To set up quick access to your Voice Mail service when behind a switchboard eg. Meridian Mail.

Follow the steps on the previous page, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

eg. 7000

Enter the access number for your messaging service.

P

RPress and hold theRECALL button to enter a pause in the dialling sequence.

eg. 1234 #

Enter your extension number, followed by a hash.

P

Press and hold theRECALL

Rbutton to enter a another pause in the dialling sequence.

eg. 000000 #

Enter your PIN followed by a hash.

The entire number should look like this:

7000P1234nP000000n

SERVICES SELECT

29

VOICE MAIL

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Please note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

To retrieve messages from your Voice Mail service

Press and hold down the

11 button.

When set up as opposite this will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now.

OK Press theOK button.

You will be taken into your messages.

Please note

If your handset is registered to an answering machine base i.e. Diverse 4016 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your Diverse 4016 user guide for further information.

30

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Handset settings

To adjust the handset ringer volume

You can choose from 5 levels (1–5),a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0).

MENU Press theMENU options button.

Use the DOWN button to highlightAUDIO SET.

OK Press theOK button.

Press the DOWN button to highlightRINGER.

OK Press theOK button.

You hear the current volume level and the level is shown on the display.

Press the DOWN button to select the level you want.

OK Press theOK button to confirm.

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. Theicon will be displayed. To turn the handset ringer back on press and hold down thebutton again and the symbol will disappear.

To adjust the handset ringer melody

There are 10 melodies to choose from (1–10).

MENU Press theMENU options button.

Press the DOWN button to highlightAUDIO SET.

OK Press theOK button.

Press the DOWN button to highlightMELODY.

OK Press theOK button.

You hear the current melody and its number is shown on the display.

Press the DOWN button to select the melody you want.

OK Press theOK button.

SETTINGS HANDSET

31

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

HANDSET SETTINGS

To adjust the earpiece volume

 

There are 3 volume levels

 

to choose from and you can

 

even adjust the volume

 

during a call.

MENU

Press the MENU options

 

button.

 

Press the DOWN button to

 

highlight AUDIO SET.

OK

Press OK to confirm. The

 

display show H/SET VOL.

OK

Press OK to confirm.

 

You hear the current

 

volume and the level is

 

displayed.

 

Select the required level.

OK

Press OK to confirm.

To switch autotalk on and off

MENU

9WXYZ

1

1

9WXYZ

1

0

If autotalk is switched on you do not need to press the GREEN PHONE button to answer a call you can simply pick the handset up from the base station.

If you switch autotalk off you always have to press the GREEN PHONE button to answer a call.

Press the MENU options button.

To switch autotalk on:

Press the 9 button.

Press the 1 button.

Press the 1 button again.

To switch autotalk off:

Press the 9 button.

Press the 1 button.

Press the 0 button.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To reset your handset to the original settings

MENU

9WXYZ

3DEF

OK

Press the MENU options button.

Press the 9 button.

Press the 3 button.

The display shows RESET?.

Press OK to confirm.

This will reset:

 

Earpiece volume

1

Ringer volume

3

Ringer melody

1

Autotalk

ON

Battery low beep

ON

Redial list DELETED

This will not delete the directory or Calls list.

This will not reset:

Handset PIN

Registration to the base station.

Keyguard

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To switch keyguard on

Press and hold the# button to switch keyguard on. You hear a confirmation tone.

The keypad is now locked and you cannot dial out. You can answer calls as normal by pressing the

GREEN PHONE button.

To switch keyguard off, press and hold the# button again. You will hear a confirmation tone. The handset is now unlocked.

IMPORTANT

If the keyguard is active, the emergency numbers 999 and112 CANNOT be dialled.

SETTINGS HANDSET

33

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

HANDSET SETTINGS

To de-registera handset

INT Press theINT options button.

Press the UP orDOWN button to select the handset to bede-registered(1-6).

MENU Press theMENU options button.

Press the DOWN button until the display showsDEREG H/SET.

OK Press theOK button. Display will showPIN ****.

Enter your 4-digitPIN (original setting0000).

OK Press theOK button. Display showsDEREGISTER?

OK Press theOK button to confirm.

To change the name of a handset

You can personalise the name of a handset. For example, you can change handset 1 to ANNE or OFFICE.

INT Press theINT button.

Press the UP andDOWN button to display the handset number you want.

MENU Press theMENU option button.

Press the DOWN button until the display showsEDIT NAME.

OK Press theOK button.

Enter the name you want.

OK Press theOK button to confirm.

Please note

On the classic handset the name is not displayed, only the internal number. However, the name is sent and displayed on internal calls.

34

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To change the internal number of a handset

INT Press theINT button.

MENU Press theMENU option button.

Press the DOWN button until the display shows

RE-ASSIGNNO.

OK Press theOK button.

Press the DOWN button to display the handset number you want.

OK Press theOK button.

Enter an available number (1–6).

OK Press theOK button to confirm.

SETTINGS HANDSET

35

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Help

 

 

Problem

Possible cause

Solution

 

 

Handset not registering

The batteries in the handset

Check that you have fitted

 

 

 

are fitted incorrectly.

the batteries correctly.

 

 

No display

Handset not switched on

Hold down the RED PHONE

 

 

 

 

button for 1 second

 

 

 

Batteries exhausted

Charge or replace

 

 

 

 

batteries

 

 

When you press a button,

Keyguard may be

Hold down the #

 

 

 

 

nothing happens

switched on

button for 1 second

HELP

 

No radio signal to

Handset out of range

Move closer to the base

 

the base – all displays

Handset not registered

Register the handset

 

 

 

 

flashing

 

(see page 11)

 

 

 

Base not switched on

Check the base is

 

 

 

 

connected properly

 

 

 

 

(see page 10)

 

 

Handset/base does

Ringer is switched off

Switch ringer back on,

 

 

not ring

 

(see page 31)

 

 

Your caller cannot

The INT button has been,

Press the GO BACK

 

 

hear you

pressed, muting the

options button to switch

 

 

 

microphone

the microphone back on

 

 

Caller’s number is not

The number has been

Callers can stop their

 

 

displayed even though

withheld

number being sent over

 

 

you have subscribed

 

the network

 

 

to Caller Display

 

 

 

 

The error beep –

You have pressed the

Retry. If necessary, check

 

 

a descending tone is

wrong button

the instructions

 

 

played

 

 

 

 

 

 

 

36

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Compatibility

The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.

4000 Classic handset

4010/4016 Executive

3010 Executive

Caller Display/Call Waiting

Yes

Yes

Time displayed in idle mode

Yes

No

Language selection

No

No

SMS

No

No

Loudspeaker via the base

No

Yes

Room monitor

No

No

Walk and Talk mode

No

No

 

 

 

 

 

 

4000 Executive handset

4010/4016 Classic

3010/3016 Classic

Caller Display/Call Waiting

Yes

Yes*

Time/date displayed in idle mode

Yes

Yes

Language selection

No

No

SMS

No

No

Loudspeaker via the base

Yes

Yes

Directory transfer

Yes

No

Room monitor

Yes

Yes

Walk and Talk mode

Yes

Yes

Call Barring

No

Yes

 

 

 

It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting caller will not be shown on the handset display.

HELP

37

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

General information

Guarantee

Your BT Diverse 4000 Classic handset and charger are guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 4000 Classic handset and charger, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is provided.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at

adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

Within the 12-monthguarantee period:

If you experience a problem with your product you should contact the Helpline on08457 908070. Calls are charged at local rates.

If the problem is not remedied, you will be advised to return your product to the point of purchase.

Outside the 12-monthguarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on08457 908070 and ask for details of our recommended repair agents.

38

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Technical information

How many telephones can you have on the line?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.

The BT Diverse 4000/4010 base stations (with up to 6 handsets) have a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. For example: if the BT Diverse 4000 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4.

Only use approved power supply item code C39 280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Helpline

If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

INFORMATION GENERAL

39

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To set the dialling mode

To set the recall time

GENERAL INFORMATION

You need only adjust this setting if your switchboard does not operate with the pre-settone dialling. You can change the dial mode to pulse dialling.

MENU

OK

OK

OK

OK

You need only adjust this setting if your switchboard requires a different recall time to the pre-setrecall time of 100 MS.

MENU

Press the MENU button.

 

 

 

button

 

 

 

shows

OK

button.

 

 

 

button

 

 

 

shows ADD

OK

button.

 

 

 

button

 

 

 

shows TBR.

OK

button.

 

 

 

button to

 

 

 

time 80,

 

 

 

250 or 300ms.

OK

button to

 

 

 

display

 

 

 

PHONE

 

 

 

you reach the

setting for

most UK switchboards.

40

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To switch temporarily from to tone dialling

using pulse dialling with but need tone

to use certain functions on 4010 you can switch to during the call.

MENU

OK

Please note

This setting is only for the duration of the call.

Setting pauses

Please note

If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed, press and hold the R button. A‘P’ will appear in the number.

before dialling

 

to allow your

GENERAL

 

 

switchboard time to get a line

INFORMATION

before your Diverse 4010 dials the

 

number.

 

 

MENU

Press the MENU button.

 

8 TUV

Press the 8 button.

 

 

9WXYZ

Press the 9 button.

 

1

Press the 1 button.

 

6MNO

Press the 6 button.

 

Enter the pause length:

1 = 1 second

2 = 3 seconds

3 = 7 seconds

4 = 2.5 seconds

41

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

GENERAL INFORMATION

To set a pause after pressing Recall

You can set the length of a pause that is inserted after

Rpressing the RECALL button.

MENU

Press the

MENU button.

8 TUV

Press the

8 button.

9WXYZ

Press the

9 button.

1

 

Press the

1 button.

2ABC

Press the

2 button.

 

 

 

Enter the pause length:

 

 

 

 

 

 

1

= None

 

 

 

 

2

= 800ms

 

 

 

3

= 1600ms

 

 

 

4

= 32ms

 

42

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Index

Alarm

22

Date set

13

Autotalk on/off

32

Delete

 

Batteries

 

all directory entries

18

 

calls list

25

charging

11

directory entry

18

installing

11

redial list

20

performance

12

De-registera handset

34

replacing

11

Dialling mode

40

warning beeps

12

temporary setting

41

Belt clip

13

Directory

16

Call timer

16

copy redial number

19

delete an entry

18

Call Waiting

26

delete all entries

18

Caller Display

23

dial a number

17

Call Divert

27

edit an entry

17

Calls list

23

extra directory

19

call a number

24

store name and number

16

delete

25

Display icons

7

display status of call

24

 

 

display time of call

24

Ending calls

15

view

24

External calls

15

settings

25

Extra directory

19

store number to directory

25

 

 

Calls

 

Guarantee

38

end

15

 

 

external

15

Handset

 

internal

21

change internal number

35

making

15

change name

34

receiving

16

de-register

34

redial

19

display

2

secrecy

20

display icons

7

three-way

21

on/off

15

transferring

21

register

11

INDEX

43

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

INDEX

ringer melody

31

Reset

 

ringer volume

31

handset settings

33

Handset quick guide

6

Ringer on/off

31

Help

36

Safety information

9

Internal calls

21

Secrecy

20

Keyguard

33

Setting up

10

Switchboard compatibility

39

Making calls

15

Technical information

39

Menu structure

4

Three-waycall

21

On/off

 

Time set

13, 14

 

Tone dialling

40

alarm

22

Transferring calls

21

autotalk

32

Voice Mail

29

handset power

15

keyguard

33

Volume

 

secrecy

20

earpiece

32

Pause

41

handset ringer

31

 

 

Power connection

10

 

 

Preparatory dialling

15

 

 

Pulse dialling

40

 

 

Quick guide

 

 

 

display icons

7

 

 

handset

6

 

 

Range Warning

12

 

 

Recall time

40

 

 

Receiving calls

16

 

 

Redial

19

 

 

copy to directory

19

 

 

delete

20

 

 

dial number in redial list

19

 

 

Registration

11

 

 

Ring Back

28

 

 

Ringer Equivalence Number

39

 

 

44

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2001.

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.

Diverse 4000 Classic Handset & Charger (09/01) 10 Designed by The Art & Design Partnership Limited.

Siemens number: A31008-G4000-P001-4-7619

0682

CE compliant to R&TTE Directive (1999/5/EC)