BT 400 User Manual

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Payphone Contour 400

User guide

answering an incoming call pre-funded accounts
checking the cost of your call
checks
checking a number before you call
the big red button

Calls and cash

Features

Troubleshooting

pages 4 – 17

pages 18 – 27

pages 28 – 29

Calls and cash pages 4 – 17

find out:

how to make calls

about the different types of calls you can make

about pre-funding

about more call functions

how to check your cash

calls

making a call using the handset . . . . . . . . . . . . . .04 making a loudspeaker call . . . . . . . . . . . . . . . . . . . .04 making a call using a headset . . . . . . . . . . . . . . . . .05

calling a memory number . . . . . . . . . . . . . . . . . . . . . . .6

changing the speech volume . . . . . . . . . . . . . . . . . . .6

making another call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . 9

switching pre-funding on . . . . . . . . . . . . . . . . . . . . .10 to change a pre-funded phone number . . . . .11 to add money to an account . . . . . . . . . . . . . . . . . .12

to delete an account . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

making a pre-funded call . . . . . . . . . . . . . . . . . . . . . .13

more call functions

using a text phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

redialling the last number you called . . . . . . . 15 transferring a call from an extension. . . . . . . 15

using the owner mode . . . . . . . . . . . . . . . . . . . . . . . . .16 using the control port . . . . . . . . . . . . . . . . . . . . . . . . . .16

cash

checking your takings . . . . . . . . . . . . . . . . . . . . . . . . .17 emptying the cash tray . . . . . . . . . . . . . . . . . . . . . . . .17

2

Subject to your contract with BT Payphones, you may not be able to change some of these features.

Features pages 18 – 27

find out how to get the most from your payphone

If you’d like to change the way any of these features work, you can contact us using the details on page 34, or follow the instructions in this section.

PIN change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

call back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

minimum fee . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

memory buttons and the

 

big red button . . . . . . . . . . . . . . . . . . . . . . . . . .

22

new call types . . . . . . . . . . . . . . . . . . . . . . . . . .

23

display languages . . . . . . . . . . . . . . . . . . . . .

23

fake coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

old coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

new coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

caller display . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

incoming operator call barring . . . . . .

26

time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

dialling types . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

incoming call barring . . . . . . . . . . . . . . . . .

27

switchboards . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

This payphone is mains powered, please refer to page 18 to see how your payphone may be affected if power is disconnected.

Troubleshooting pages 28 – 29

how to solve some of the more common problems

17 – 4 pages

27 – 18 pages

29 – 28 pages

cash and Calls

Features

Troubleshooting

3

Calls and cash

Features

Troubleshooting

pages 4 – 17

pages 18 – 27

pages 28 – 29

Making calls and managing your cash

Making a call using the handset

1 Lift the handset and insert your money

eg INSERT 20p

2Dial the number

When you’ve dialled, the payphone will check that there’s enough money to start the call. If there isn’t, it will eject the first coin and request one of a higher value.

eg 020 7123 4567

You can check how many seconds you’ll get for 10p or the minimum fee for this call. Check your notice for details.

3Watch the display for information

The display shows how much time is left during the call. When 20 seconds of call time is left, you’ll hear the pips. If you don’t add any coins, the call will end.

Remember the payphone doesn’t return unused coins.

Making a loudspeaker call

1Press the green LOUDSPEAKER button and insert your money

eg INSERT 20p

2 Dial the number and wait for an answer

eg 020 7123 4567

3Speak towards the payphone when your call is answered

4Press the green LOUDSPEAKER button when you’re ready to end your call

4

Making a call using a headset

1Plug your headset into the headset lead and press the blue HEADSET button

The light will come on.

INSERT 20p

2 Insert your money

3 Dial the number

eg 020 7123 4567

4Press the blue HEADSET button when you’re ready to end your call

17 – 4 pages

27 – 18 pages

29 – 28 pages

cash and Calls

Features

Troubleshooting

5

Calls and cash

Features

Troubleshooting

pages 4 – 17

pages 18 – 27

pages 28 – 29

6

Calling a memory number

1Lift the handset, press the green LOUDSPEAKER button or plug in your headset and press the blueHEADSET button to start your call

eg INSERT 20p

2Press the Memory button you want and wait for the call to be answered

Any more coins you put in while the payphone is dialling will be ejected.

eg TAXI

Changing the speech volume

Press VOLUME up to four times to increase the volume

Press VOLUME again to return to the initial volume

The Payphone Contour 400 is fitted with an

inductive coupler handset that makes calls easier

to hear when used with a suitable hearing aid. This is a legal requirement. If you use a behind-the-earhearing aid, move the switch to the ‘T’ position and

hold the handset earpiece next to the hearing aid.

Making another call

1Don’t hang up at the end of the first call

As long as you have the minimum fee left, you can make another call.

2 Press the orangeNEXT CALL button

please dial

3 Dial the next number you want

eg 020 7123 4567

4 Watch the display for information

17 – 4 pages

27 – 18 pages

29 – 28 pages

cash and Calls

Features

Troubleshooting

7

Calls and cash

Features

Troubleshooting

pages 4 – 17

pages 18 – 27

pages 28 – 29

The BIG RED BUTTON

 

Checking a number before you call

Callers can press the big red button to call for local

 

 

 

 

 

1

 

 

 

assistance in an emergency.

Do not start the call

You will need to programme the local assistance number

 

 

 

 

 

2

 

 

 

(see page 22).

Press H

 

 

 

 

 

 

 

 

 

KEy number

 

1 Press the big red button and wait for an answer

 

 

The LOUDSPEAKERand HEADSETlights

 

 

 

 

 

come on. You can use the loudspeaker or the

2 Press the big red button again to end the call

3Dial the phone number you want and check the number on the display

If you make a mistake as you dial, you can press

REDIAL & DELETE to delete the last number you dialled.

4Lift the handset, press HEADSET or pressLOUDSPEAKER to start your call

eg INSERT 20P

5Insert your money

The payphone will dial the number.

8

Checking the cost of your call

1 Start the call and pressH

KEy number

2Dial the phone number you want

The display will switch between the number you dial and the charge for your call.

eg £2.50

3 PressH

eg INSERT 20P

4Insert your money

The payphone will dial the number.

Answering an incoming call

The headset and loudspeaker lights will flash when the payphone rings.

1Lift the handset, press the green LOUDSPEAKER button or plug in your headset and press the blue

HEADSET button

17 – 4 pages

27 – 18 pages

29 – 28 pages

cash and Calls

Features

Troubleshooting

9

Calls and cash

Features

Troubleshooting

pages 4 – 17

pages 18 – 27

pages 28 – 29

Switching pre-fundingon

With a pre-fundedaccount, callers don’t need to use coins for calls to the four numbers they call most often. They just need to enter their own PIN and press a memory button.

The cost of the call will be charged to their account.

You can have up to 30 pre-fundedaccounts.

The account holders will need to ask you to pay money into their account before they can start making calls. They can pay more money into their account during calls.

There’s a limit of £10 for each account. This can be increased to £15, £20 or £25 subject to your contract with BT. For more information, contact us using the details on page 34.

1Lift the handset, unlock the top cover, enter your owner PIN and relock the top cover

money

2Dial S76H

prefunding x

3Press Memory 3 to switchpre-fundingon

prefunding

4Press H

acc pin 01

5Press H

pin

6Enter the PIN that the account holder wants to use and make a note of thePIN on page 30

This can be between 1 and 6 characters.

eg 1639

7Press H

ENTER COINS

8Enter up to £10 of coins to fund the account

eg £9.50

9Press H

ENTER TEL

10