BT 3205 User Manual

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5980 BT Synergy 3205 UG [2-2]23/3/04 2:08 pm Page 51

BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

To delete all messages

1.Press untilSMS is displayed.

2.Press to selectDelete All, then press.Confirm? is displayed.

3.Press to confirm. All Inbox and Outbox messages are deleted.

SMS Service Centre numbers

To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre.

These numbers have been pre-loadedinto the BT Synergy 3205.

Messages

:9

Send

Receive

Terminal nr.

If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re-enterthem in order for your SMS Service to work.

The SEND SMS Service number is: 1470P17094009 The RECEIVE SMS Service number is: 0800 587 529

SMS Text Messaging

51

If you have no unread messages

 

you can press

SMS

as a short cut

 

to the SMS menu.

 

 

To exit and return to idle mode at

 

any time, press

SMS

.

 

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BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

52

 

 

 

 

 

 

 

 

 

SMS Text Messaging

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

phone numbers

 

 

 

 

 

 

 

 

 

 

 

for sending and

 

 

 

 

 

 

 

 

 

.

 

 

 

 

1.

 

 

 

 

 

 

 

ayed.

 

 

Make sure you understand the

2.

 

 

 

 

 

 

 

, then press

.

 

special features and services

 

 

 

 

 

 

 

 

 

 

 

offered by the SMS Service

 

 

 

 

 

 

 

 

 

 

 

Provider before you change the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pre-setnumbers.

 

 

 

 

 

 

 

 

 

 

 

 

 

Messages

:9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Send

 

 

 

 

 

 

 

 

 

 

Receive

 

 

 

 

 

 

 

 

 

Terminal nr.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In case of difficulty please call

3. Press

to select Send orReceive, then press

.

the BT Synergy 3205 Helpline

4. Press

to delete any incorrect digits, enter the new

0870 605 8047.

 

 

 

number, then press

 

to confirm.

 

 

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BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

Help

53

Replacing the handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

For spare AAA rechargeable batteries, please contact the BT Synergy Helpline 0870 605 8047.

Remove the battery compartment cover and remove the existing batteries. Insert new batteries and replace the compartment cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

 

No display

The batteries may be flat or dead. Recharge or replace

 

the batteries.

 

Is the handset switched off? To switch on, see page 14.

 

 

 

 

 

 

No dial tone

Check that the telephone line cord is plugged into the

 

phone socket.

 

Check that the base is connected to the mains power

 

and switched on.

 

 

 

 

 

 

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54

Help

 

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

You cannot link up

Is

flashing in the display? You may be out of

 

with the base station

range, move closer to the base.

 

 

Check that the base is connected to the mains power

 

 

and switched on.

 

 

Are the batteries low or flat? If so, charge the batteries

 

 

or replace them if necessary.

 

 

If using more than one base, check that you are

 

 

connected to the correct base. See page 29.

 

 

 

 

No ring on the handset

Check that the ringer volume is switched on, see page 25.

 

 

Check that the base is plugged into the phone socket

 

 

and that it is also connected to the mains power and

 

 

switched on.

 

 

 

 

Buzzing noise on my

Sometimes, your BT Synergy 3205 SMS and other

 

radio, TV, computer

DECT GAP compatible handsets can interfere with other

 

or hearing aid

electrical equipment if placed too close. Try moving at

 

 

least one metre away from such appliances.

 

 

 

 

The handset is not

Check that the base is plugged into the mains socket

 

charging properly

and switched on.

 

 

 

 

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BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

 

 

Help

55

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

 

Check that you are using the correct power adaptor plug.

 

 

BT Synergy 3205 SMS base – Item Code 872260.

 

 

BT Synergy 3205 charger – Item Code 003313.

 

 

Check that the handset is sitting correctly in the base.

 

 

Check that the handset batteries have been correctly

 

 

fitted.

 

 

 

 

 

Cannot adjust an

Someone else might be making changes using another

 

option in the base

handset. Try again when the other handset user has

 

station

finished.

 

 

 

Have you pressed

to confirm your selection?

 

 

 

 

 

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BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

56 Help

Possible problems with SMS

Problems

Possible cause

 

 

SMS messages cannot

The base station power supply or telephone line cord

be sent and screen

might not be properly connected. Check that the base

displays unable to send.

station power supply is plugged into the mains socket

 

and switched on and that the telephone is plugged into

 

the telephone wall socket.

 

There might be a fault on the line. Check your telephone

 

line is working properly.

 

You might have deleted the server number in error.

 

Refer to pages 51-52for instructions on how to

 

enter the number.

 

Your SMS memory might be full. Delete unwanted text

 

messages, see page 50-51.

 

More than one SMS product plugged into the line.

 

Remove other products.

 

 

Cannot send text

Check service centre number is correct including

 

1470 prefix.

 

Check call barring (option 4) is not activated on your line

 

if you have the call barring service rented from BT.

 

 

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Help

57

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

Cannot receive text

Check service centre number is correct.

 

 

Ensure you have subscribed to a Caller Display service

 

 

and that it is active. You can check this by noting if your

 

 

phone displays data regarding your caller’s number when

 

 

you receive an incoming call.

 

Handset is registered to the SMS service and text has been previously sent and received but you are now only receiving incoming messages as voice text

This may be due to your handset being de-registered.All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line.

Note: Messages sent to 00000 are not charged for.

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58 Help

Further help and advice for phones on BT lines:

BT Residential line faults – call 151.

BT Business line faults – call 154.

For other telephone service providers please contact their customer services.

General sales enquiries:

BT Residential lines – call 150.

BT Business lines – call 152.

For other telephone service providers please contact their customer services.

Billing enquiries:

Refer to the telephone number shown on your telephone bill.

Other functions and services available from the SMS service

By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled.

To send commands you need to dial 00000 first. You then have the following options:

1 This will enable you to opt out from receiving voice text messages.

1 Turns off the opt out option.

2 Turns on permanent voice text message delivery to your phone. This meansall incoming text is delivered as voice text.

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Help 59

2 Turns off permanent voice text message delivery.

3 Forces a message sent to be delivered as voice text even though the recipient may have an SMS enabled phone.

This command is inserted at the start of the message and applies only to

that message, e.g.

3

Hello I will be home late”.

Note: If you are sending a message from a mobile to a fixed line that receives text, then insert TTSat the start of the message to enable the message to be delivered as voice text.

0

Will allow a status report to be send back to you when you have sent a

 

message to confirm delivery. Place

0

at the start of your text

message. Write the message and send it. You will receive a reply text back to your phone giving the status report for that message.

BT Synergy 3205 SMS Helpline

0870 605 8047

Call the dedicated BT Synergy Helpline

if you are having difficulties using your BT Synergy 3205 SMS.

if you need replacement batteries or a mains power lead

Lines open 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm Saturday.

BT accessories and replacement items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

5980 BT Synergy 3205 UG [2-2]23/3/04 2:08 pm Page 60

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60 General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base is 872260.

Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Synergy Helpline 0870 605 8047.

Do not open the handset (except to replace the handset batteries) or the base.

This could expose you to high voltages or other risks. Contact the Helpline for all repairs.

Radio signal transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.