BT 3205 User Manual

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5980 BT Synergy 3205 UG [2-2]23/3/04 2:03 pm Page 1

BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

User Guide

BT SYNERGY 3205 SMS

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BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

Section

Welcome…

to your BT Synergy 3205 SMS digital cordless telephone

outdoors and up to 50 metres indoors (in ideal conditions).

40 Name and number phonebook.

Use Caller Display to see who is calling and keep track of unanswered calls*.

Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.

The BT Synergy 3205 SMS is a Digitally Enhanced Cordless Telecommunications (DECT) product and is GAP compatible.

*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee is payable.

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This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it.

This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using

your BT Synergy 3205 SMS, contact the Helpline on 0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Section

Got everything?

BT Synergy 3205 SMS base

BT Synergy 3205 SMS handset

2 x NiMH AAA rechargeable batteries Battery compartment cover

Mains power adaptor (Item code: 872260) Belt clip

Telephone line cord

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4In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . .6 Setting up . . . . . . . . . . . . . . . . . . . . .6 Attach belt clips (optional) . . . . . . . . .8

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . .9 Base . . . . . . . . . . . . . . . . . . . . . . . . .10 Display icons . . . . . . . . . . . . . . . . . . .11 Navigating the menu . . . . . . . . . . . . .12 Menu map . . . . . . . . . . . . . . . . . . . . .13

Using the phone

Switch handset on/off . . . . . . . . . . . . .14 Make an external call . . . . . . . . . . . . .14 Preparatory dialling . . . . . . . . . . . . . .14 End a call . . . . . . . . . . . . . . . . . . . . . .14 Receiving calls . . . . . . . . . . . . . . . . . .15 Earpiece volume . . . . . . . . . . . . . . . .15 Handsfree . . . . . . . . . . . . . . . . . . . . .16 Redial . . . . . . . . . . . . . . . . . . . . . . . .17 Secrecy . . . . . . . . . . . . . . . . . . . . . . .17 Paging . . . . . . . . . . . . . . . . . . . . . . .18 Phonebook . . . . . . . . . . . . . . . . . . . .18 Store a name and number . . . . . . . . .18 Dial from phonebook . . . . . . . . . . . . .19 Edit an entry . . . . . . . . . . . . . . . . . . .19 Delete entries . . . . . . . . . . . . . . . . . .20

Baby call . . . . . . . . . . . . . . . . . . . . . .21 Room monitor mode . . . . . . . . . . . . .22

Handset settings

Set time and date . . . . . . . . . . . . . . .24 Keypad and warning beeps . . . . . . . . .24 Ringer volume . . . . . . . . . . . . . . . . . .25 External/Internal ringer melody . . . . . .25 Keypad lock . . . . . . . . . . . . . . . . . . . .26 Auto talk . . . . . . . . . . . . . . . . . . . . . .26 Name handset . . . . . . . . . . . . . . . . . .27 Language . . . . . . . . . . . . . . . . . . . . .27

Base settings

Ringer volume . . . . . . . . . . . . . . . . . .28 Ringer melody . . . . . . . . . . . . . . . . . .28 Select base . . . . . . . . . . . . . . . . . . . .29 Change base PIN . . . . . . . . . . . . . . . .29 Default settings . . . . . . . . . . . . . . . . .30

Caller Display & Call Waiting

Caller Display . . . . . . . . . . . . . . . . . . .32 Missed Calls list . . . . . . . . . . . . . . . . .32 View the Calls list . . . . . . . . . . . . . . . .32 Dial a Calls list number . . . . . . . . . . . .33 Copy to phonebook . . . . . . . . . . . . . .33 Delete an entry . . . . . . . . . . . . . . . . .33 Call Waiting . . . . . . . . . . . . . . . . . . . .34 Accept call . . . . . . . . . . . . . . . . . . . . .34

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In this guide

5

Additional handset settings

Register handset to base . . . . . . . . . .35 De-registerhandsets . . . . . . . . . . . . .36 Register to different make

of base station . . . . . . . . . . . . . . . . . .37 Internal calls . . . . . . . . . . . . . . . . . . .38 Transferring calls . . . . . . . . . . . . . . . .38 3-wayconversation . . . . . . . . . . . . . .39 Handset priority . . . . . . . . . . . . . . . . .39

SMS Text messaging

 

To subscribe to the SMS

 

text messaging service . . . . . . . . . .

. .41

Using SMS . . . . . . . . . . . . . . . . . . .

. .42

FasTxT (predictive texting) . . . . . . .

. .42

Character map . . . . . . . . . . . . . . . . .

.43

To write and send a message . . . . . .

.44

To send a message from the outbox

. .45

Receiving an SMS message . . . . . . . .

.46

Delivery of SMS messages . . . . . . . .

.46

To read new SMS messages . . . . . . .

.47

To read old SMS messages . . . . . . . .

.47

To forward a message . . . . . . . . . . . .

.48

To reply to a message . . . . . . . . . . . .

.49

SMS message memory full . . . . . . . .

.50

To delete individual messages . . . . . .

.50

To delete all messages . . . . . . . . . . .

.51

SMS Service Centre numbers . . . . . . .51 To change the SMS Centre

phone numbers . . . . . . . . . . . . . . . . .52

Help

Replacing handset batteries . . . . . . . .53 Helpline . . . . . . . . . . . . . . . . . . . . . .59

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . .60 General . . . . . . . . . . . . . . . . . . . . . . .60 Cleaning . . . . . . . . . . . . . . . . . . . . . .61 Environmental . . . . . . . . . . . . . . . . . .61 Guarantee . . . . . . . . . . . . . . . . . . . . .62 Returning your phone . . . . . . . . . . . . .63 How many telephones can you have? . .64 R&TTE . . . . . . . . . . . . . . . . . . . . . . .64 Declaration of Conformance . . . . . . . .65 Connecting to a switchboard . . . . . . . .65 Switchboard external line access code .65 Recall . . . . . . . . . . . . . . . . . . . . . . . .65 Dialling mode . . . . . . . . . . . . . . . . . .66 Insert a pause . . . . . . . . . . . . . . . . . .66 For your records . . . . . . . . . . . . . . . . .67

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6Getting started

WARNING

Do not place your BT Synergy 3205 SMS in the bathroom or other humid areas.

Handset range

The BT Synergy 3205 SMS has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. When there is no clear line of sight between the base and handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The symbol on your handset display indicates when you are in range. When you are out of range, it flashes andBASE 1 is displayed.

IMPORTANT

Do not connect the telephone line until the handset is fully charged.

The base station must be plugged into the mains power at all times.

You must charge your handset for 16 hours before you can use it.

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Synergy 3205 SMS within

2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Synergy 3205 SMS works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1.Plug the mains power cable into the base. Use the power supply with the clear plastic end.

The green Power/In use light comes on.

2.Plug the telephone line cord into the base.

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Getting started

7

3.Insert the 2 x AAA NiMH batteries supplied. Then slide the battery compartment cover into place.

4.Place the handset on the base to charge for at least 16 hours. The red Charging light comes on (the red Charging light stays on even when the batteries are full charged). The handset is pre-registeredto the base as SYNERGY 1. This is shown on the display. When the handset is fully charged the display shows a full battery symbol.

5.After 16 hours, plug one end of the telephone line cord into your BT Synergy 3205 SMS base and the other end into the telephone wall socket.

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 12 hours talk time or 300 hours standby time on a single charge.

BATTERY LOW WARNING

If the handset battery symbol is empty and flashing, and you hear a warning beep every minute, you will need to recharge your handset before you can use it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/ standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Synergy Helpline 0870 605 8047.

Under no circumstances should non-rechargeablebatteries be used. Use only approved Nickel Metal Hydride batteries (NiMH) size AAA capacity 550mAL 1.2V. Using unapproved batteries will invalidate your guarantee and may damage the telephone

Your BT Synergy 3205 SMS is now ready for use.

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8Getting started

Range indicator

Attaching the belt clip (optional)

The

symbol on your handset

 

display indicates when you are in

 

range of the base. If the symbol

 

flashes and you hear a warning

 

beep, you are out of range and will

 

need to move closer to the base.

 

Helpline

SLOT

If you have any difficulties setting

 

up your BT Synergy 3205 SMS,

 

please call the BT Synergy Helpline

 

on 08706 058 047.

 

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Getting to know your phone

9

Handset buttons

 

Volume/Scroll/Redial/Calls list

Adjust earpiece volume page 15; handset and base ringer volume,pages 25 and 28.

Open redial list, page 17. Open Calls list,page 32.

Scroll through the directory, menu options, redial and Calls list.

Digital C larity

Display

Shows caller’s details, name and/or number you have dialled and the status of the handset. Also used to display SMS text messages.

Secrecy/Power

During a call, press to stop your caller hearing you, page 17.

Switches handset On and Off, page 14.

Also used as a delete, edit and exit button.

Talk

Press to make, receive and end calls, page 14.

Handsfree

Make and receive calls using the handsfree mode, page 16.

S

 

 

enu

 

ecre

 

 

 

cy

Redial

M

 

 

 

 

 

 

 

Vol

S

 

 

 

 

 

 

 

 

SM

 

 

 

Calls

D

 

 

 

1

 

A

3

EF

 

BC

 

 

2

 

 

G

M

N

4

HI

J

6

 

O

 

KL

 

 

5

 

 

P

W

 

 

Q

 

X

7

R

T

9

Y

S

Z

 

UV

 

 

 

8

C

 

 

 

 

on

 

 

0

 

f

 

 

I

 

 

 

 

nt

 

R

Menu

Use to access and select the options in the menu, see page 12.

SMS

Press to enter SMS menu or

if you have new SMS messages press to access messages directory, see page 47.

Conf/#

Lets you select FasTxT (predictive text).

Also enables you to hold a

3-wayconversation, see page 39.

Recall/Int

For use with switchboards,

page 65 and BT Calling Features.

Also lets you make internal calls, see page 38.

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10Getting to know your phone

Base

Page

Press to page the handset, page 18.

Page

Also used to register

 

handsets.

BT Synergy 3205 SMS

Red charging light)

Comes on when the handset is on the base.

DECT

Digital Clarity

Charging

P

se

ower/Inu

Green Power/In use light

On when the power is on.

Flashes when the handset is in use, when the phone rings and to indicate new SMS messages.

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Getting to know your phone

11

Display icons – This is where the icons will appear.

Battery level

 

Standby screen

 

To change the name of

 

your handset, e.g.

SYNERGY

BEDROOM, see page 27.

Date

 

HS1

The handset number is

1displayed at all times when in standby mode (even if you change the handset name).

 

15 AUG

18:55

 

 

Time

Icon

Steady

Flashing

EXT

External line in use

Incoming call

 

INT

Internal call

Internal call from another handset

New SMS messages received

EXT

INT

3 way conversation in progress

Battery weak

Battery half full

Battery full

Phonebook

Menu in use

Handset linked to base

Out of range or searching for base

In handsfree mode

* For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.

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12 Getting to know your phone

Navigating the menus

Exit or go back one level in the menu

Press . Or pressand hold to return to standby.

If no buttons are pressed for 15 seconds, the handset reverts to standby automatically.

Your BT Synergy 3205 SMS handset has a menu system which is easy to use. Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1.Press to open the main menu then pressandto scroll to the menu option you want.

2.Press to view thesub-menusfor the displayed menu, then useandto select further menu

options and

confirm any settings.

For example to change the handset ringer volume:

1.scrolltoHANDSET scrollto

RING VOL .

2.Scroll andto select volumeto confirm.

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Getting to know your phone

13

Menu map

SMS

New message •Inbox •Outbox •Delete All •Settings

Phonebook

Ed Phonebook

Keypad lock

Babycall

Monitor mode

Handset Menu

Warning tones •Ring Volume •Earpiece Volume •Int Melody •Ext Melody •Auto Answer •Handset name •Language

Setup

Time settings •Base Volume •Base Melody •Select Base •Remove Handset •PIN Code •Ring Priority •Dialling Mode

Recall •PABX Setup •Default

Registration

Base 1 2 3 4

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14 Using the phone

When the handset is off and it is placed back on the base it will switch back on automatically.

If you make a mistake when preparatory dialling, press to delete.

Call timer

The display shows the duration of all external calls, both during the call and for a few seconds after you hang up.

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. See page 32 for more information.

Switch handset on/off

1.Press and hold to switch the handset off. Or

Press button to switch the handset on.

Make an external call

1.Press then dial the number you want.

Preparatory dialling

Preparatory dialling allows you to enter the number before pressing the button. You can correct any mistakes before you actually make the call.

1.Enter the number to be dialled.

2.Press to dial the number.

End a call

1. Press or place the handset back on the base.

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Using the phone

15

Receiving calls

When the phone rings, the display shows EXTERNAL CALL and the EXT symbol flashes.

1.Press or if the handset is on the base, simply lift it up and speak.

Earpiece volume

During a call:

1.Press orto select volume 1 to 5.

In standby:

1.Press thento displayHANDSET MENU.

2.Press thento displayEAR VOL.

3.Press thenorto select volume 1 to 5.

4.Press to confirm.

5.Press and hold to return to standby.

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16 Using the phone

To switch back to the handset at any time, press again.

During a handsfree call, press orto change the volume.

The icon is displayed when handsfree is switched on.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1.Dial the number then press .

2.Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1.Press . The call is transferred to the loudspeaker.

2.Press to end the call.

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Using the phone

17

 

 

 

 

 

 

 

 

 

 

Redial

Any number entered during a

 

The last 5 numbers called are stored in the redial list for

call after a

 

or

 

 

 

 

 

will not be

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

stored in the redial list.

 

quick and easy redialling. The name will be displayed

 

 

 

 

 

 

 

 

 

 

 

instead of the number, if a name/number match is found

 

 

 

 

 

 

 

 

 

 

 

in the phonebook (see page 18). The most recent

 

 

 

 

 

 

 

 

 

 

 

number will be shown first.

 

 

 

 

 

 

 

 

 

 

 

To dial a number from the redial list

 

 

 

 

 

 

 

 

 

 

 

1. Press

repeatedly to display and scroll through the

 

 

 

 

 

 

 

 

 

 

 

redial .

 

 

 

 

 

 

 

 

 

 

 

2. With the number you want displayed, press to dial.

Secrecy

Use secrecy during a call to mute your voice so that you can talk to someone nearby without your caller hearing you.

1.Press ,SECRECY ON is displayed. Your caller cannot hear you now.

2.Press again to return to your caller.

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18

Using the phone

 

 

Paging calls cannot be answered

Paging

 

by a handset.

 

You can alert handset users that they are wanted or locate a missing handset.

1. Press Page on the base. The handsets will ring and the displays will showPaging.

Entering names

Use the keypad letters to enter names, e.g. to store TOM:

Press

8

once to enterT.

Press

6

three times to enter O.

Press

6

once to enterM.

Writing tips

If you make a mistake, press to delete the last character or digit.

Press 1 once to insert a space, ortwice to insert a hyphen(-).Pressthree times to enter 1.

2. Press Page to stop the paging ring

Or

Press any button on the handset.

Phonebook

You can store up to 40 names and numbers in the Phonebook. Names can be up to 8 characters long and numbers up to 20 digits.

Store a name and number

1.Press .

2.Press to scroll toEd. Phonebook and press.

3.Press to selectAdd Entry.

4.NAME is displayed. Use the keypad to enter a name

(8 characters max).

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Using the phone

19

 

 

 

 

 

5. Press

. NUMBER is displayed, enter the telephone

Phonebook with Caller Display

 

number and press

. Display will show Stored.

If you subscribe to a Caller Display

 

 

 

 

 

 

service, and want the names in

 

Now either press

to enter another entry or press

your Phonebook displayed instead

 

of the phone numbers, you must

 

and hold

 

to return to standby.

 

 

 

 

store the full telephone number

 

 

 

 

 

 

including the full dialling code.

 

Dial from the phonebook

 

Insert a ‘pause’ in a stored

 

 

 

 

 

 

number

 

1. Press

.

 

 

 

You may need to enter a pause

 

 

 

 

 

 

when storing international

 

2. Press

to scroll to Phonebook and press

.

numbers, charge card numbers or

 

 

 

 

 

 

if you connect your telephone to a

 

3. Press

or

to scroll to the entry you want.

 

switchboard. (For more information

 

 

on use with a switchboard, see

 

 

 

 

 

 

 

Or

 

 

 

 

page 65)

 

 

 

 

 

 

 

 

To search alphabetically, enter the first letter of the name you want, e.g. for Tom, press 8 to search for names beginning withT.

4. Press to dial.

Edit an entry

1.Press .

2.Press to scroll to Ed.Phonebook and press.

3. Press

to scroll to Edit Entry and press

.

4.Press orto scroll to the entry you want to edit and press.

When storing a number, at the point you want to insert a pause, press and hold untilP is displayed.

You may enter as many pauses as required.

If you want phonebook entries to be recognised by Caller Display and to display the name of the person calling then you must enter the full telephone number including dialling code.

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20 Using the phone

5.Edit the name, using to delete characters and the keypad to enter new ones then press.

The number is displayed.

6.Edit the number, using to delete digits and the keypad to enter new ones then press.

7.Press and hold to return to standby.

Delete entries

1.Press .

2.Press to scroll to Ed.Phonebook and press.

3.Press to scroll toDelete Entry? and press.

4.Press orto scroll to the name of the entry you

want delete and press

.

5.The number for the entry is displayed and Delete Entry?, pressagain to confirm.

6.Press and hold to return to standby.

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Using the phone

21

Baby call

Baby call allows you to enter a telephone number which can be used as an emergency quick dial number. When baby call is switched on, you can press any button on the handset (except ) and your baby call telephone number will be automatically dialled.

This could be used, for example by a babysitter.

To set your baby call telephone number

1.Press .

2.Press to scroll toBabycall and press.

3.Press to scroll toNumber and press.

4.Enter the telephone number and press .

5.Press and hold to return to standby.

To switch baby call on

1.Press .

2.Press to scroll toBabycall and press.

3.Press to scroll toon and press.

The display will show Babycall until you switch it off.

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22 Using the phone

To switch baby call off

1.Press twice.

2.Press to scroll toOff.

3.Press .

Room monitor mode

If you have at least two handsets registered to your BT Synergy 3205 SMS base station you can leave one handset in a room and monitor the noise by making an internal call to the handset.

This could be used, for example in a child’s bedroom.

To switch room monitor on or off

1.Press .

2.Press to scroll toMonitor mode and press.

3.Press orto select eitherOff orOn and press.

If you selected On, the display will showMonitor mode until you switch it off.

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Using the phone

23

To use room monitor

1.Enter the handset number of the handset you want to monitor the room.

2. Press and hold theR button.

To exit monitor mode, press .

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24 Handset settings

If you have subscribed to your network provider’s Caller Display Service, the date and time is set automatically when your BT Synergy 3205 SMS receives its first call. When new handsets are registered to the base, they will also receive the current date and time.

If the base station power is cut, the date and time is saved on the handset.

You can also adjust the date and time automatically.

Set time and date

 

1. Press

and then

to display Setup and press

again.

 

 

2.Press to selectTime Setting.

Display shows the date setting.

3.Enter the day and month, e.g. 17 June = 17 06 and press .

4.Display shows the time setting. Enter the time using the 24 hour clock, e.g. 4.30pm = 16.30 and press .

Keypad and warning beeps

When you press a button on your handset, you hear a beep. You can switch the beeps on and off.

1.Press thento displayHandset Menu.

2.Press . Display showsWarning Tones, press again.

3.Press orto select eitherKeypress,Low Battery

or Out

range and press

.

4.Press orto selectOn orOff and press.

5.Press and hold to return to standby.

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Handset settings

25

 

Ringer volume

 

 

 

Select from volumes 1 to 5 or turn the ringer off

 

 

completely if you do not want to be disturbed.

 

1.

Press

then

to display Handset Menu.

 

2.

Press

then

to display Ring Vol then press

.

 

The current ring volume is displayed and played.

 

3.

Press

or

to select Volume 1to 5or Vol Off

 

 

(you

hear a sample ring) and press

to confirm.

4.Press and hold to return to standby.

External/Internal ringer melody

You can set different melodies for internal and external calls. There are 5 melodies to choose from.

1.Press thento displayHandset Menu and press

again.

2.Press to display eitherInt. Melody orExt. Melody and press.

The current ringer melody is displayed and played.

3.Press orto select the melody you want (you will hear a sample melody) and pressto confirm.

4. Press and hold to return to standby.

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26 Handset settings

Keypad lock

Lock the keypad to prevent numbers from being accidentally dialled while carrying the handset around.

1.Press .

2.Press to displayKeypad Lock and press.

3.Press to selectOn and press.

To unlock the keypad again:

1.Press twice.

2.Press to selectOff and press.

Auto talk

When the handset is on the base, you can answer a

call just by picking it up. When auto talk is switched off, you will always have to press to answer a call.

The default setting is On.

1.Press thento displayHandset Menu and press

again.

2.Press to scroll toAuto Answer and press.

3.Press orto selectOn orOff and pressto confirm

4.Press and hold to return to standby.

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Handset settings

27

Name a handset

The handset name is pre-settoSYNERGY. You can personalise each handset to the name you want, using up to a maximum of 8 characters.

1.Press thento displayHandset Menu and press

again.

2.Press to scroll toHandset Name and press.

3.

Press

to delete the current name and then use the

Use the

button to correct

 

keypad to enter a new name and press

to confirm.

any mistakes.

 

4.

Press and hold

to return to standby.

 

 

 

Language

You can change the language used on the handset display. Choose from English, Francais, Deutsch, Italiano or Espanol.

1.

Press

then

to display Handset Menu and press

 

again.

 

 

2.

Press

to scroll to Language and press

.

3.

Press

or

to scroll and display the language you

 

want

press

to confirm.

 

4.

Press and hold

to return to standby.

 

To return the handset to English:

1.Press then six times.

2.Press then seven times.

3.Press thenoruntilENGLISH is displayed and press

to confirm.

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28 BaseSection settings

 

Ringer volume

 

 

 

Select from volumes 1 to 5 or turn the ringer off

 

 

completely if you do not want to be disturbed.

 

1.

Press

then

to display Setup.

 

 

2.

Press

. The display shows Base Volume, press

.

3.

Press

or

to select Volume 1to 5or Volume Off

 

 

(you

hear a sample ring) and press

to confirm.

4. Press and hold to return to standby.

Ringer melody

Choose from 5 base ringer melodies.

1.Press thento displaySetup.

2.Press thento displayBase Melody and press.

3.Press orto selectMelody 1 to5 (you will hear a sample ring) and pressto confirm.

4.Press and hold to return to standby.

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Base settings

29

Select a base

If a handset it registered to more than one base, you can select which one it will use. (For more information on registering your handset to another base, see page 35.)

1.Press thento displaySetup.

2.Press thento displaySelect Base and press.

3.Press orto selectBASE 1 to4 orAUTO and press

to confirm.

4.Press and hold to return to standby.

Change base PIN

1.Press thento displaySetup.

2.Press thento displayPIN Code and press. Display showsPIN Code?

3.Enter your 4-digitPIN then press. Display showsNEW Code?

4.Enter a new PIN and press . Display showsConfirm Code.

5.Enter the new PIN again to confirm and press .

6.Press and hold to return to standby.

IMPORTANT

If you change the base PIN, keep a record of new number by writing in the space provided on page 67.

You need your base PIN for registering handsets and for some other optional settings.

The original PIN setting is 0000.

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30 Base settings

If you reset your phone you will delete any Phonebook, Redial and Calls list entries.

Default settings

You can reset your BT Synergy 3205 SMS to its original/default settings.

1.Press thento displaySetup.

2.Press thento displayDefault and press. Display showsPIN?

3.Enter the 4-digitbase PIN and press.

The display flashes BASE 1 and thenSYNERGY 1.

Your BT Synergy 3205 is now reset to its default settings.

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Base settings

31

Handset and base default settings are:

Earpiece volume . . . . . . . . . . . . . . . . . . .3

Handset & base ringer volume . . . . . 3

Internal and External handset

& base melody . . . . . . . . . . . . . . . . . . . . .1

PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . .0000

Handset name . . . . . . . . . . . . . . . . . . . . .SYNERGY

Handset language . . . . . . . . . . . . . . . . .English

Button beeps . . . . . . . . . . . . . . . . . . . . . .On

Battery low indicator beeps . . . . . . . . On

Out of range warning beeps . . . . . . . On

Auto answer . . . . . . . . . . . . . . . . . . . . . . .On

Dialling mode . . . . . . . . . . . . . . . . . . . . . .Tone

Pause after picking up line/

dial out code . . . . . . . . . . . . . . . . . . . . . . .3 seconds

Phonebook . . . . . . . . . . . . . . . . . . . . . . . . .Empty

Redial list . . . . . . . . . . . . . . . . . . . . . . . . . .Empty

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . .Empty

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32 CallerSection Display and Call Waiting

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable.

For more information on

BT Calling Features, call BT free on 0800 800 150.

Caller information not available

Occasionally the telephone number of the caller is not available and cannot therefore be displayed.

In this case, your display will show one of the following explanatory messages:

WITHHELD – caller has withheld their number

UNAVAILA – the network is unable to send the number

RINGBACK – following a ringback request

OPERATOR – call is via the operator

PAYPHONE – call is from a payphone

INTERNAT – call is from an international number

Ensure that you store the full telephone number, including the area code, otherwise the name will not match the number stored in the phonebook.

Caller Display

If you subscribe to a Caller Display service you can see the caller’s number on the handset display (unless it has been withheld) before you answer the call. If your BT Synergy 3205 SMS finds a name/number match in your handset phonebook, the name will be displayed as well.

Missed calls list

If you have missed an incoming call the caller’s details are stored in the calls list.

When you have new entries in the calls list the ? icon will flash in the handset display.

Up to 20 names/numbers can be stored in the missed calls list. When the calls list is full, a new call replaces the oldest call.

View the calls list

1.Press to open the calls list then scrollorthrough the list.

If a name/number match is found in the phonebook, the caller’s name will be displayed with the telephone number and time and date of the call.

2. Press and hold to return to standby.

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Caller Display and Call Waiting

33

Dial a calls list number

1.Press to open the calls list then scrollorto the entry you want.

2.Press to dial the number.

Copy a number to the phonebook

1.Press to open the calls list then scrollorto the entry you want and press.

2. Display shows Add Entry andDelete. Press

. Display

See page 18 for details on how to

shows Name.

 

enter a name.

3.Enter the name (of up to 8 characters) and press to confirm.

4.Press and hold to return to standby.

Delete an entry

1.Press to open the calls list then scrollorto the entry you want and press.

2.Display shows Add Entry andDelete. Pressorto

scroll to Delete Entry and press

. The

is

deleted.

 

 

3. Press to return to the calls list or pressand hold to return to standby.

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34 Caller Display and Call Waiting

IMPORTANT

To use Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable.

Int

to switch back

You can use R

and forth between the two calls without disconnecting either.

Call Waiting

If an incoming call arrives while you are already on the phone, you will hear a soft beep every 5 seconds. This beep is not audible to the person you are speaking to. The second caller’s number (and name if stored in the phonebook) will appear on the handset display.

Instead of the engaged tone, the second caller will hear an announcement to hold on as you know they are waiting.

Accept a Call Waiting call

If, during a call, you hear the call waiting beep:

 

 

 

I

 

1.

Press

R

nt

to put your current call on hold and speak to

 

 

the second caller.

 

 

 

I

 

2.

Press

R

nt

again to return to your first caller.

 

The second caller is only charged for their call from the moment you answer, not while they are waiting for your initial contact.

To end the first call and take the second call:

1.When speaking to the first caller, press to end that call.

2.Your handset will ring, press again to connect to the waiting caller.

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Additional handsets & bases

35

Up to 5 handsets can be registered and operated from any one BT Synergy 3205 SMS base.

With additional handsets, you can make internal calls between two handsets while a third is making an external call.

Each handset can be registered on up to 4 bases.

Register handset to base

Make sure the handset is close to the base.

At the base:

1. Press and hold Page until you hear two beeps (after about 10 seconds) then release.

At the handset:

2. Press then scrolltoRegistration and press.

IMPORTANT

Each additional handset you buy must be registered with the base.

Remember to charge the batteries of new handsets for at least 16 hours before use. If the display is flashing Not Registered andyour handset is not yet registered with the base.

Your handset is supplied pre-registeredas Handset 1 to its base (Base 1).

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36

Additional handsets & bases

 

 

 

 

 

 

 

 

 

 

 

The display shows Base 1-4.There will be a to indicate

 

 

 

to other bases that the handset is already registered.

 

 

 

3. Enter

1 -4 for the base you want to register to,

 

If the handset does not find the

followed by your base PIN (original setting 0000) then

 

base, it will return to the previous

press

.

 

 

 

menu. If this happens, try

 

 

 

 

 

registering again using a different

The display shows Base

search 1, 2, 3, 4. and

 

base number. Make sure you are

 

flashes until the handset locates the base.

 

 

close to the base.

 

 

 

 

When the base is located, the handset will be

 

 

 

 

automatically selected and shown on the display.

 

 

 

De-registerhandsets

 

 

 

You cannot de-registerthe handset

1. Press

then scroll

to Setup and press

.

 

you are using.

 

 

 

 

 

2.Scroll toRemove HS and press. The display showsPIN?

3.Enter your PIN (original setting 0000) and press.

4.Scroll orto select the handset (Handset 1-5)you

want de-registerthen press

.

Display shows Confirm?

 

5.Press to confirm.

Once de-registered,the handset display shows

Not Registered.

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Additional handsets & bases

37

Register handset to a different make of base station

1.To put the base in registration mode, see the base station user guide.

At the handset:

2.Press and scrollortoRegistration and press.

Display shows Base 1-4.The numbers that are flashing indicate other bases the handset is registered to.

3.Enter the base number (1-4)you want to register the handset to and press.

4.Enter your base PIN and press .

Display will show Base search 1, 2, 3 and thesymbol will flash. When the handset locates the base, the handset will be automatically selected and shown on the display.

5.Press to confirm. The handset is registered.

The base must be GAP compatible.

If the handset does not locate the base, the handset will return to the previous menu.

Try to register again using a different base number and ensure you are close enough the the base.

To see the base station identity number

1.Press thento displaySetup and press.

2.Press to scroll toBase Id and press.

The identity number is displayed.

5. Press and hold to return to standby.

The base identity number is the individual code number of the base station.

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38 Additional handsets & bases

Internal calls

If you have more than one handset registered to the base, you can make internal calls between handsets.

1. Press and hold

Int

R

until Internal Call is displayed.

2.Enter the handset number you want to call, (1-5).The receiving handset rings and the display showsINT and the number of the handset calling.

3.Press to end the call.

Transferring calls

You can transfer an external call to another handset registered to the base.

During an external call:

1. Press and hold

Int

R

until Internal Call is displayed.

2. Press R then the number of the handset you want(1-5).

The caller is put on hold.

3.When the other handset answers you can talk to them and press to transfer the call.

Or

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If the other handset does not answer, press speak to your caller again.

3-wayconversation

Int

R

to

You can talk to an external caller and an internal caller at the same time on your handset.

During an external call:

 

I

 

1. Press and hold

nt

to put your caller on hold. Enter the

R

number of the internal handset (1-5)you wish to transfer the call to.

2. When the handset answers, press and hold for about 3 seconds.

You can now start your 3-wayconversation.

3. Press to end the call.

Handset priority

If you have more than one handset registered to the base, you can select one handset (or the base) to ring first. You can also set the number of rings before the other handsets start ringing.

Additional handsets & bases

39

If the handset does not answer, press R to speak to your caller again.

On a 3-waycall, the call can only be ended by the handset that set it up.

Press to exit the call.

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40 Additional handsets & bases

To set the ring priority

1.Press then scrolltoSetup and press.

2.Scroll toRing Priority and press.

3.Scroll toDef. Priority and press.

4.Scroll to select the option you want, eitherBase or the handset number you require, e.g.Handset 3 and

press .

Display shows Rings followed by a number between1 and9.

5.Scroll to the number of rings you want and pressto confirm.

The ring priority is set.

To switch ring priority on/off

1.Press then scrolltoSetup and press.

2.Scroll to scroll toRing Priority and press.

3.Scroll to select eitherOn orOff and press.

4.Press and hold to return to standby.

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SMS Text Messaging

41

Welcome to the SMS Text Messaging service on your

BT Synergy 3205 SMS. The SMS Service is provided by BT.

Your BT Synergy 3205 SMS can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK.

The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.htm

To subscribe to the SMS text messaging service

When you send your first SMS text message from your BT Synergy 3205 SMS you will automatically be registered for the service.

On receipt of your first SMS through the service, the system will send you a welcome SMS message back.

You may also register by sending the word Register to 00000 upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package).

IMPORTANT

You must subscribe to your Network Provider’s Caller Display Service in order to use SMS text messaging.

A quarterly fee is payable. You must not have your telephone number withheld for this service to work.

You may also send messages to landline phones that are NOT SMS compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly.

Some other network provider lines may not be compatible with this SMS service.

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42 SMS Text Messaging

Using SMS

Helpline

If you have any difficulties sending or receiving SMS text messages, please call the BT Synergy Helpline on 0870 605 8047.

With SMS (Short Message Services) you can send and receive text messages up to 160 characters long.

You can type in messages using the keypad as normal or you can use FasTxT (predictive text) which makes writing SMS messages quicker and easier.

FasTxT (predictive texting)

FasTxT saves time by predicting the letter you are going to use. It makes writing messages easier, and normally reduces the number of button presses required.

For example, to type the word ‘sirs’:

Standard method:

Press

7

four times for s.

Press

4 three timesfor i.

Press

7

three times for r.

Press

7

four times for s.

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SMS Text Messaging

43

Character map

Pressing the buttons for normal message writing give you the following characters with each successive press of the button.

Button

Character

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press

to delete characters.

0

 

 

0

$

&

%

/

\

|

£

¥ Ù

 

 

Press

1 to enter a space.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

[SPACE]

+

=

ì

ç

ø

 

 

 

 

 

1

 

 

 

|

 

 

 

 

 

2

 

A

B

C

a

b

c

2

à

Ä ä

 

 

 

3

 

D

E

F

d

e

f

3

É

é

è

 

 

 

4

 

 

G

H

I

g

h

i

4

Ι

Γ

Λ

π

 

5

 

J

K

L

j

k

l

5

Y

 

Q X

 

6

 

 

M

N

O

m

n

o

6

Ñ

ñ

Ö ö Ò

 

 

7

 

P

Q

R

S

p

q

r

s

7

Æ æ ß

 

 

8

 

T

U

V

t

u

v

8

ü

Ü

|

|

 

 

 

9

 

W

X

Y

Z

w

x

y

z

9

À à

 

 

 

 

 

 

 

 

*

.

,

;

:

?

!

¡

¿

§

^

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

#

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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44

SMS Text Messaging

If you have no unread messages

you can press

SM

as a short cut

 

S

 

to the SMS menu.

To exit and return to idle mode at

any time, press

SM .

 

S

Using FasTxT

When using FasTxT, you will need to look at the display when composing messages. If the letter you require is not displayed, press to toggle to the required letter.

Select Edit message – if you decide to change the message.

Select Delete? – if you want to delete the message.

To write and send a message

1.Press . Pressagain to selectSMS.

2.Press to displayNew message and press.

3.Press and hold to select either standard or FasTxT.

4.Key in your message, referring to the character map if necessary. The number of available characters remaining is shown in the bottom right hand corner of the display.

5.Press to confirm the message. The display shows

Outbox then Send to?.

6.Enter the number you want using the keypad.

Press to delete an incorrect digit.

Or

Press to displayPhonebook, then useorto display the name/number you want.

7.Press to confirm and send the message. The display showsSending SMS followed byMessage sent.

A copy of the message is kept in the Outbox.

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SMS Text Messaging

45

To send a message from the Outbox

1.Press untilSMS is displayed.

2.Press to selectOutbox and press.

3.Press to select the message you want to send and press. The message is displayed.

4.Press to confirm. Display showsSend to?.

5.

Enter the phone number you want to send the

 

 

Press

to delete an incorrect

 

message to.

 

 

digit.

 

 

Or

 

 

 

 

 

 

Press

to display Phonebook, then scroll

or

to

 

 

 

display the name/number you want.

 

 

 

 

6.

Press

to confirm the message.

 

 

Select Edit message – if you

7.

Press

again to send. The display shows Sending

decide to change the message.

Select Delete? – if you want to

 

SMS followed by Message sent.

 

 

 

 

 

delete the message.

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46 SMS Text Messaging

message

message you will hear a short Message X will be displayed

messages received). The green

.

messages, the symbol light stop flashing.

ages received will remain on been deleted from the Inbox.

Messages :9

SYNERGY 1

29 JUN

10:25

Delivery of SMS messages

The system will always try and deliver the message to

a text enabled phone in written format, only if there is a problem with delivery will the message be delivered as voice text, with the exception of forced voice text messages. See the Help section on page 58.

Once registered, SMS message delivery is 24 hours.

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SMS Text Messaging

47

 

 

 

 

 

To read new SMS messages

 

 

 

 

When you have new messages the

symbol flashes.

The message at the top of the list

 

 

 

is the newest one.

 

1. Press

SMS

to open the Inbox and view any new messages.

2.Press to select the message you want to read then pressto confirm.

The message is displayed along with the sender’s number and when it was sent.

3.Use orto scroll through the message.

4. Press

SMS

to return to standby.

Or

Press to select another menu option.

To read old SMS messages

You can select either Inbox, to read any received messages or Outbox, to read any sent messages.

1.Press untilSMS is displayed.

2.Press to selectInbox orOutbox then press.

The message list is displayed, starting with the newest message.

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48 SMS Text Messaging

3. Press

or

to scroll through and select the

mess

you want to read, then press

to confirm.

The message is displayed along with the sender’s number and when it was sent.

4. Press

SMS

to return to standby.

Or

Press to select another menu option.

To forward a message

You can send a received message on to another person.

1.Press untilSMS is displayed. Then scrolltoInbox and press.

The message list is displayed, starting with the newest message.

2.Use orto scroll to the message you want to

forw

then press

. The message is displayed.

3.Press to confirm, then scrolltoForward.

4.Press , then enter the phone number you want to send the message to.

Or

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SMS Text Messaging

49

Press to selectPhonebook, then scrollorto select the name/number you want.

5. Press to confirm.

6.Press again to send. The display showsSending SMS followed byMessage sent.

Messages will be displayed until all messages have been deleted.

To reply to a message

1.Press untilSMS is displayed. Then scrolltoInbox and press.

The message list is displayed, starting with the newest message.

2.Use orto scroll to the message you want to

reply then press . The message is displayed.

The message is displayed.

3.Press to selectReply then press.

4.Enter the phone number you want to send the message to.

Or

Press to selectPhonebook, then scrollorto select the name/number you want.

5.Press to confirm.

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50 SMS Text Messaging

Memory full

Up to 50 SMS text messages can be stored before the memory becomes full.

If you have no unread messages

you can press

SM

as a short cut

 

S

 

to the SMS menu.

To exit and return to idle mode at

any time, press

SM .

 

S

6.Press again to send. The display showsSending SMS followed byMessage sent.

SMS message memory full

When the SMS memory is becoming full, Memory Full will flash in the display.

When the SMS memory is completely full, Memory Full is permanently displayed.

You must delete messages before you can receive or write any new ones.

To delete individual messages

1.Press untilSMS is displayed. Then scrolltoInbox orOutbox and press.

The message list is displayed, starting with the newest message.

2.Use orto scroll to the message you want to delete, then press. The message is displayed.

3.Press then pressto selectDelete.

4.Press , the display showsDelete? Confirm?.

5.Press to confirm.

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To delete all messages

1.Press untilSMS is displayed.

2.Press to selectDelete All, then press.Confirm? is displayed.

3.Press to confirm. All Inbox and Outbox messages are deleted.

SMS Service Centre numbers

To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre.

These numbers have been pre-loadedinto the BT Synergy 3205.

Messages

:9

Send

Receive

Terminal nr.

If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re-enterthem in order for your SMS Service to work.

The SEND SMS Service number is: 1470P17094009 The RECEIVE SMS Service number is: 0800 587 529

SMS Text Messaging

51

If you have no unread messages

 

you can press

SMS

as a short cut

 

to the SMS menu.

 

 

To exit and return to idle mode at

 

any time, press

SMS

.

 

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52

 

 

 

 

 

 

 

 

 

SMS Text Messaging

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

phone numbers

 

 

 

 

 

 

 

 

 

 

 

for sending and

 

 

 

 

 

 

 

 

 

.

 

 

 

 

1.

 

 

 

 

 

 

 

ayed.

 

 

Make sure you understand the

2.

 

 

 

 

 

 

 

, then press

.

 

special features and services

 

 

 

 

 

 

 

 

 

 

 

offered by the SMS Service

 

 

 

 

 

 

 

 

 

 

 

Provider before you change the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pre-setnumbers.

 

 

 

 

 

 

 

 

 

 

 

 

 

Messages

:9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Send

 

 

 

 

 

 

 

 

 

 

Receive

 

 

 

 

 

 

 

 

 

Terminal nr.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In case of difficulty please call

3. Press

to select Send orReceive, then press

.

the BT Synergy 3205 Helpline

4. Press

to delete any incorrect digits, enter the new

0870 605 8047.

 

 

 

number, then press

 

to confirm.

 

 

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Help

53

Replacing the handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

For spare AAA rechargeable batteries, please contact the BT Synergy Helpline 0870 605 8047.

Remove the battery compartment cover and remove the existing batteries. Insert new batteries and replace the compartment cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

 

No display

The batteries may be flat or dead. Recharge or replace

 

the batteries.

 

Is the handset switched off? To switch on, see page 14.

 

 

 

 

 

 

No dial tone

Check that the telephone line cord is plugged into the

 

phone socket.

 

Check that the base is connected to the mains power

 

and switched on.

 

 

 

 

 

 

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54

Help

 

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

You cannot link up

Is

flashing in the display? You may be out of

 

with the base station

range, move closer to the base.

 

 

Check that the base is connected to the mains power

 

 

and switched on.

 

 

Are the batteries low or flat? If so, charge the batteries

 

 

or replace them if necessary.

 

 

If using more than one base, check that you are

 

 

connected to the correct base. See page 29.

 

 

 

 

No ring on the handset

Check that the ringer volume is switched on, see page 25.

 

 

Check that the base is plugged into the phone socket

 

 

and that it is also connected to the mains power and

 

 

switched on.

 

 

 

 

Buzzing noise on my

Sometimes, your BT Synergy 3205 SMS and other

 

radio, TV, computer

DECT GAP compatible handsets can interfere with other

 

or hearing aid

electrical equipment if placed too close. Try moving at

 

 

least one metre away from such appliances.

 

 

 

 

The handset is not

Check that the base is plugged into the mains socket

 

charging properly

and switched on.

 

 

 

 

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Help

55

 

 

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

 

 

Check that you are using the correct power adaptor plug.

 

 

BT Synergy 3205 SMS base – Item Code 872260.

 

 

BT Synergy 3205 charger – Item Code 003313.

 

 

Check that the handset is sitting correctly in the base.

 

 

Check that the handset batteries have been correctly

 

 

fitted.

 

 

 

 

 

Cannot adjust an

Someone else might be making changes using another

 

option in the base

handset. Try again when the other handset user has

 

station

finished.

 

 

 

Have you pressed

to confirm your selection?

 

 

 

 

 

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56 Help

Possible problems with SMS

Problems

Possible cause

 

 

SMS messages cannot

The base station power supply or telephone line cord

be sent and screen

might not be properly connected. Check that the base

displays unable to send.

station power supply is plugged into the mains socket

 

and switched on and that the telephone is plugged into

 

the telephone wall socket.

 

There might be a fault on the line. Check your telephone

 

line is working properly.

 

You might have deleted the server number in error.

 

Refer to pages 51-52for instructions on how to

 

enter the number.

 

Your SMS memory might be full. Delete unwanted text

 

messages, see page 50-51.

 

More than one SMS product plugged into the line.

 

Remove other products.

 

 

Cannot send text

Check service centre number is correct including

 

1470 prefix.

 

Check call barring (option 4) is not activated on your line

 

if you have the call barring service rented from BT.

 

 

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Help

57

 

 

 

 

 

 

Problems

Possible cause

 

 

 

 

Cannot receive text

Check service centre number is correct.

 

 

Ensure you have subscribed to a Caller Display service

 

 

and that it is active. You can check this by noting if your

 

 

phone displays data regarding your caller’s number when

 

 

you receive an incoming call.

 

Handset is registered to the SMS service and text has been previously sent and received but you are now only receiving incoming messages as voice text

This may be due to your handset being de-registered.All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line.

Note: Messages sent to 00000 are not charged for.

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58 Help

Further help and advice for phones on BT lines:

BT Residential line faults – call 151.

BT Business line faults – call 154.

For other telephone service providers please contact their customer services.

General sales enquiries:

BT Residential lines – call 150.

BT Business lines – call 152.

For other telephone service providers please contact their customer services.

Billing enquiries:

Refer to the telephone number shown on your telephone bill.

Other functions and services available from the SMS service

By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled.

To send commands you need to dial 00000 first. You then have the following options:

1 This will enable you to opt out from receiving voice text messages.

1 Turns off the opt out option.

2 Turns on permanent voice text message delivery to your phone. This meansall incoming text is delivered as voice text.

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Help 59

2 Turns off permanent voice text message delivery.

3 Forces a message sent to be delivered as voice text even though the recipient may have an SMS enabled phone.

This command is inserted at the start of the message and applies only to

that message, e.g.

3

Hello I will be home late”.

Note: If you are sending a message from a mobile to a fixed line that receives text, then insert TTSat the start of the message to enable the message to be delivered as voice text.

0

Will allow a status report to be send back to you when you have sent a

 

message to confirm delivery. Place

0

at the start of your text

message. Write the message and send it. You will receive a reply text back to your phone giving the status report for that message.

BT Synergy 3205 SMS Helpline

0870 605 8047

Call the dedicated BT Synergy Helpline

if you are having difficulties using your BT Synergy 3205 SMS.

if you need replacement batteries or a mains power lead

Lines open 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm Saturday.

BT accessories and replacement items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

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60 General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base is 872260.

Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Synergy Helpline 0870 605 8047.

Do not open the handset (except to replace the handset batteries) or the base.

This could expose you to high voltages or other risks. Contact the Helpline for all repairs.

Radio signal transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

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General information

61

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Clean the handset and base with a damp (not wet) cloth, or an anti-staticwipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surface.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm.

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62 General information

We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.

Guarantee

Your BT Synergy 3205 SMS is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Synergy 3205 SMS or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

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General information

63

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 56, or contact the BT Synergy Helpline on 08706 058 047, 9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please not that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

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64 General information

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Synergy 3205 SMS has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.

With different telephone types there is not guarantee of ringing, even when the REN is less than 4.

Only use approved power supply, item code 872260 for base station.

Only use approved AAA NiMH rechargeable batteries.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

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General information

65

Declaration of Conformance

Hereby, Suncorp Technologies declares that this BT Synergy 3205 SMS is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Synergy 3205 SMS is published on the website: http://www.suncorptech.com/bt

Connecting to a switchboard

This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.

Switchboard external line access code

You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.

Recall

Recall R is used when connected to certain switchboards (PBXs) and some BT Calling Features, or those services available via your network provider.

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66 General information

Dialling mode

1.Press then scrolltoSETUP and press.

2.Scroll toDialling Mode and press.

3.Press orto select eitherTone orPulse and pressto confirm.

4.Press and hold thebutton to return to standby.

Automatically insert a pause after access code

With some switchboards, you may be required to dial a pause after entering the switchboard access code (e.g. 9) to enable you to get an outside line.

This feature automatically inserts a pause between the access code and the telephone number you have entered in the phonebook. However, for this feature to work, you must still enter the access code before the telephone number when storing the number in the Phonebook.

1.Press then scrollto displaySetup and press.

2.Scroll to displayPABX Setup and press.

3.Scroll toPabx 1 and pressto displayPIN Code?

4.Enter the PIN (original code 0000) and press .

5.Enter the switchboard access code (e.g. 9) and press . You can now choose the length of the pause – 3 or 5 seconds.

6.Scroll toPause Setup and press.

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General information

67

7.Press orto select3 or5 seconds and press.

8.Press and hold thebutton to return to standby.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your BT Synergy 3205 SMS base PIN here:

[ / / / / / / /]

(see page 29 for more information)

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Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of

contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2004.

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.

BT Synergy 3205 SMS Issue 2 (03/04) 2

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