BT 320 User Manual

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Converse 320

Userfriendly

Guide

At a glance

Next

Inserts a space in a number when storing numbers in the memory.

Clear

Used to edit numbers when pre-diallingor when storing numbers in the memory.

Handset clip

Holds the handset in place when wall-mounted.

Voice amplification

Amplifies your caller’s voice when using the handset or headset.

Handsfree

Allows you to make and receive calls without lifting the handset, leaving your hands free.

Display

Visual ring indicator

 

Shows 24-hourclock,

Flashes when you have an

 

battery low indicator, phone

incoming call.

 

numbers, and ‘Error’ message if

 

 

 

 

 

 

 

you press a wrong button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call

Return

Call

Diversion

Call

Minder

Reminder

Call On

Reminder

Call Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secrecy button (and light)

Headset

Used in conjunction

Allows you to talk to someone

with a headset.

in the same room without

 

 

 

 

 

your caller being able to hear

 

 

 

 

 

the conversation.

Message Waiting indicator

(for Meridian Switchboard users only)

Flashes when there is Voice Mail.

Handset park

Used when the phone is wall-mounted.Hang the handset on the hook if you need to leave the phone during a call.

Store

Lets you store numbers in the onetouch and two-touchmemories.

Dial

Dials the number shown on the display.

Recall

For use with switchboard services and some BT Select Services.

Redial

Redials the last number called. Repeat-dialsthe redial number.

Clock

Used to set the clock and time the duration of a call.

Calculator button

Switches the display to the calculator function.

Phone number label

Lift the plastic cover to remove the label and write your phone numbers.

Memory buttons

Press to dial a stored number. Buttons M6 to M10 are preprogrammed with Select Service codes.

Volume

Adjusts the volume of your caller’s voice.

Shift

Used to store and dial two-touchmemory numbers.

IMPORTANT

Thank you for making the right choice. You can expect your Converse 320 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference.

Check that your

Converse 320 is

complete. When you

unpack you must have:

Converse 320 phone with telephone line cable attached

Screws and wall plugs for wall mounting

Blank memory label & Select Services memory label

320 The display on your Converse 320 is powered by 3 x AAA alkaline batteries (available separately).

Situating your

Converse 320

your Converse 320 enough to a phone

so that the cables reach.

not stand it on carpets other similar surfaces

generate fibres.

Converse 320 can be -mounted.See‘Wall-

.

Converse 320 is only to be operated in a office or domestic

. It should not used in bathrooms or

water.

1Make sure the phone is not plugged in to the

battery compartment cover.

2Insert batteries as shown.

3Close the lid and replace the compartment cover.

Plug your Converse 320 into the phone socket

Check your

wall socket

Check the dialling mode

you do not have a -stylesocket, call

Freefone 0800 800 150.

P

T

TB

MODE

1Set the dialling mode switch on the underside of your Converse 320.

It should be set to TB.

the all

modern digital exchanges.

If your phone does not work, try setting the dialling mode to P.

If you are connecting to a switchboard, check with your switchboard operator or communications manager which dialling mode you need.

Set the time

1Press the Store button.

2Press the Clock button.

3Enter the current time using the 24-hourclock, eg.0 9 3 0 = 9.30am,

1 5 3 0 = 3.30pm.

4Press the Store button.

The time is set and displayed.

Your Converse 320 is now ready for making and receiving calls.

320

Emergency calls

emergency services can contacted by dialling 999 112.

Converse 320 is

to a switchboard PBX, you might have to another number before

or 112 in order to get outside line.

some switchboards, may not be able to get

outside line if the power

. Check with your operator or

manager.

To make a call

the handset off the and dial the number want. The display

the number dialled.

the end of your call, the handset.

To use Handsfree

can make and receive without lifting the

by pressing the button.

To make a call:

1 Press theHandsfree button.

2

number dialled.

3When your call is answered, either lift the handset or speak in ‘handsfree’ mode.

To receive a call:

When the phone rings,

To make a call using the Dial button

1Without lifting the handset, dial the number you want. The display shows the number to be dialled.

If you make a mistake, use the ß Clear button to edit the number you have entered. TheNext © button inserts a space when storing names and numbers.

2Press the Dial button.

3The number shown in the display is dialled in ‘handsfree’ mode.

Note

There are 3 ways to make a call on your Converse 320: by lifting the handset, using the Handsfree button or by using theDial button.

For simplicity, only the ‘handsfree’ method is used throughout the rest of this guide. You may still use the other methods if you wish.

Converse headsets (RJ11 jack) are available separately from BT shops or by calling Freefone 0800

800 150.

1Plug the headset into the socket marked HEADSET on the underside of the base.

2To make a call, press the

Headset button.

3Dial the phone number.

To end the call, press the Headset button.

To use the

Secrecy button

You can prevent your caller from hearing you while you talk to someone else close by.

During a call, press the

Secrecy button.

The red Secrecy light comes on. Your caller cannot hear you.

To resume your conversation, press theSecrecy button again.

The Secrecy light goes off.

To redial the last number

up to 32 digits long.

1

button.

2 Press theRedial button.

The last number you called is redialled.

To repeat-diala number

This feature works in handset, handsfree and headset modes.

If the number you call is engaged, you can set your Converse 320 to dial a number repeatedly, saving you from having to continually press the Redial button.

1When you hear the engaged tone, press the Redial button.

2Replace the handset (or press the Handsfree or theHeadset button - depending which mode you are in). The display showsBUSY.

Ten seconds after the handset is replaced, your Converse 320 will switch to ‘handsfree’ mode and the number is redialled.

If the number is still engaged, your Converse 320 will wait for 45 seconds before repeating

up to a maximum of 15

answered.

Note

Lifting the handset, pressing the Handsfree button or theHeadset button again will cancel the procedure.

To adjust the ringer volume

Set the ringer volume switch on the underside of your Converse 320 to the

, LOW

or OFF.

HI

LOW

OFF

RINGER

VOLUME

The call indicator light will flash when you have an incoming call with all 3 settings.

Visual ring indicator

When you have an incoming call, the Visual ring indicator will flash in time with the ringing signal. Lift the handset to answer the call.

Message Waiting

indicator

When you have Voice Mail messages waiting, the Message Waiting indicator will flash at regular constant intervals.

Note

This feature is for Meridian switchboard users only.

To adjust the ringer tone

Set the ringer tone switch on the underside of your Converse 320 to the setting you want:R1 for a low pitch ring orR2 for a high pitch ring.

R1

R2

RINGER

To adjust the caller’s speech volume

During a call, you can make your caller’s voice louder.

When using Handsfree:

Press theVOL + orVOL - button to increase or decrease the volume of your caller’s voice.

a headset:

1Press the Amplify button.

2Press the VOL + orVOL - button to increase or decrease the volume of your caller’s voice.

1Press the Store button.

The number is stored.

To change a stored number, repeat the steps shown above. The new number will replace the existing one-touchnumber.

To store a one-touchnumber in the memory

Your Converse 320 can store up to 20 telephone numbers: 10 one-touchnumbers under the memory buttons and 10two-touchnumbers, using the memory buttons with theShift button.

Stored numbers can be up to 21 digits long and include the and # buttons and a pause.

Use the label to keep a directory of each one-touchandtwo-touchnumber.

One-touchmemory buttons6-10(the bottom 5 buttons) arepre-setwith BT Select Services numbers (see

‘Using Select Services’). These can be overwritten if you wish.

Press theMemory button under which you want to store the number.

eg

Enter the phone number you want to store.

To dial a one-touchnumber

Press theHandsfree button and press the memory button you want.

eg

The number is dialled.

To store a two-touchnumber in the memory

1Press the Store button.

2Press the Shift button.

3Press the Memory button under which you want to store the number.

4Enter the phone number you want to store.

5Press the Store button.

The number is stored.

To dial a two-touchnumber

1Press the Handsfree button.

2Press the Shift button.

3Press the Memory button you want.

eg

The number is dialled.

To store a number longer than 21 digits

Store the first 21 digits as shown previously, then repeat the steps to store the remaining digits under another Memory button.

To dial a stored number of more than 21 digits

1Press the Handsfree button.

2Press the Memory button which contains the first 21 digits.

3Press the Memory

button which contains the remaining digits.

The number is dialled automatically.

To store a pause in

Using the calculator

the number

 

A pause is sometimes required with switchboards and network services.

A pause simply gives the switchboard a few seconds to pick up the outside line before dialling. Using the Redial button, you can insert a pause in numbers stored in the memory.

Repeat the steps for storing a number in the memory but press the Redial button where you want to add a pause within the number.

Press theCalculator button.

The display will change to the calculator function.

Use the numbers and calculator functions on the memory buttons as you would a conventional handheld calculator.

Use the # button to enter a decimal point.

Press the Calculatorbutton at any time to return the display back to normal.

To set the call timer

1You can time each call.

2During a call press the Clock button. This displays the time of the previous call.

Press the Clock button again to start the timer. You can stop the time by pressing theClock button once more.

3When you replace the handset or press the Handsfree button to end the call, the display shows the final duration of the call for a few seconds before returning to the normal clock setting.

Recall button

The Recall button is for use with switchboard services and some BT Select Services.

Memory back-up

Converse 320 from the telephone socket and it has fully charged batteries, it will keep all the numbers you have stored in the memory. However, if you unplug your Converse 320 and your batteries are totally discharged, numbers stored in the memory will be maintained for about 5 minutes only.

Pre-programmedBT Select Services numbers will not be affected.

When your batteries are within about two weeks of total exhaustion, BATT LOW will appear in the display. If you do not replace the batteries and they become totally discharged your Converse 320 will not display anything on the screen.

Using BT

Select

Services

Note

A switchboard can provide a similar range of functions to BT Select Services. If your Converse 320 is connected to a switchboard, you can simply use it as a normal extension.

Your Converse 320 gives you easy access to a range of BT Select Services. Five of the one-touchbuttons have beenpre-setwith phone numbers for the following services:

Service

Code

Call Return

1471

(No charge)

 

 

 

Set Call Diversion

21

Cancel Call Diversion

#21#

(Quarterly subscription)

 

 

 

Call Minder

1571

(Quarterly subscription)

 

 

 

Reminder Call on

55

(Pay per call)

 

 

 

Reminder Call off

#55#

You can replace the pre-setnumbers with your own numbers, if you wish. Simply follow the steps shown in‘To store a onetouch number’.

If you are not connected to the BT network, some of the services may not be available.

Call Return tells you the number of the last person who called you and the time and date the call was received.

1

2

Call

Return

information is announced.

Call Diversion

You can use your Converse 320 to request the network to divert incoming calls to another number.

4Press the # button and listen for confirmation of your instructions.

5Press the Handsfree button.

you an that when you

phone on

Details on how to use Call Minder are provided when you subscribe to the service.

To ring your Call Minder service

Press theHandsfree button.

Press theCall Minder

button.

Call

Minder

1Press the Handsfree button.

2Press the Call Diversion button.

Call

Diversion

3Enter the number to which you would like your calls diverted.

When Call Minder answers, follow the voice prompts to play back, save, delete and skip forward or backward through your messages.

Reminder Call

You can turn your Converse 320 into a 24-houralarm clock that rings you back at the exact time you specify.

To set a

Reminder Call

1

2Press the Reminder Call Onbutton.

Reminder

Call On

3Enter the time you want to be called back, using the 24-hourclock, e.g. 1 6 3 0 books a Reminder Call at 4.30 pm.

4Press # and listen for confirmation.

5Press the Handsfree button.

To cancel a

Reminder Call

1Press the Handsfree button.

2

Reminder

Call Off

3Listen for confirmation.

4Press the Handsfree button.

Other services

Three Way Calling

Lets you speak to 2 other callers at the same time.

Advice

Instantly tells you the exact cost of your last call.

Call Waiting

1

‘beep’ lets you know

another person is trying to 2 get through. You can put

your original caller ‘on hold’ and switch to the new caller.

For information on these and many other valuable services, call BT on 152.

If you are not connected to the BT network, ask your Telecom supplier for information about their services.

To re-setBT Select

3

Services buttons

 

If you have stored your own numbers over the BT Select Services one-touchbuttons,4 you canre-setthem to the original BT numbers.

2Press the Memory button you want tore-set.

Call

Minder

5

3 Press theStore button.

eg

For further instructions, see the Select Services User Guide, supplied when you

subscribe to the services of 6 your choice.

-

Converse 320 can be -mountedusing the

and wall plugs

.

the stand on the of the Converse 320.

2 holes in the wall vertically apart a 5.5mm drill bit.

WALL PLUG SCREW

83mm

the wall plugs if then insert the

leaving about 5mm from the wall on

to hang the phone.

the handset clip so that it protrudes

. This holds the in place when

-mounted.

the holes on the

of the phone over the and gently pull

phone downward to sure it is securely in

.

the handset on the clip.

Your Converse 320 should be kept free of dust, moisture and high temperatures.

Wipe the casing clean with a damp, not wet, cloth. Do not use spray or abrasive cleaners as damage to the internal components or polished surfaces could result.

How many phones

can you have? (REN)

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Converse 320 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.

With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Connection information

Your Converse 320 may be connected to public networks in the United Kingdom.

It may also be connected to compatible switchboards. If in doubt, your switchboard supplier or maintainer should be able to offer help. Advice on connection to BT switching systems can be obtained by dialling Freefone 0800 800 154.

The Message Waiting Indicator responds to the series of line reversals output by the Meridian.

If you do not have a compatible switchboard, it cannot be guaranteed that your Converse 320 will operate correctly under all possible conditions of connection.

Guarantee

If you own your Converse 320 under BT’s guarantee, BT guarantees the product for one year provided that:

The goods have only been used for their intended purpose and have not been subjected to misuse, or been wilfully or accidentally damaged.

The goods have not been tampered with or repaired by anyone other than BT, its staff or agents. If a fault does occur in this product, and you bought the unit yourself, provided that you return it to the place of purchase and produce your receipt, it will either be repaired or replaced free of charge.

The terms and conditions of this guarantee do not affect your statutory rights.

If you own your Converse 320 outside guarantee:

If your Converse 320 needs repair after the guarantee period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network.

that you

Freefone 0800visit your nearest

BT shop and you will be informed of our recommended repair agents.