BT 300 Plus User Manual

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Problem

Solutions

 

 

No ring

Check that the ring switch is on.

 

Check that incoming calls are not

 

barred – see page 12.

 

Check that you don't have too

 

many phones connected to your

 

payphone line.

 

Your Contour 300 Plus has a REN

 

of 2, check that the total REN of all

 

your phones doesn’t add up to more

 

than 4.

 

Each phone connected to a phone

 

line uses the signal that comes down

 

the line. The signal is only strong

 

enough for a few phones so you

 

need to make sure you don’t have

 

too many phones connected to the

 

line. The REN number is a guide

 

to how much of the signal your

 

phone uses.

9 – 4 pages

19 – 10 pages

21 – 20 pages

cash and Calls

Features

Troubleshooting

21

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Technical

Protecting against vandalism and theft

Your Payphone Contour 300 Plus is designed for use in constantly supervised and sheltered sites. It is not recommended for locations where there is any risk of vandalism or theft.

Connecting to the BT Network

The Payphone Contour 300 Plus is approved:

to provide a public payphone service

for multi-frequency(tone) and loop disconnect (pulse) dialling

for inductive coupling to appropriate hearing aids

for Call barring

for use with compatible:

PBXs

PABXs

key systems

dealerboards

key and lamp units

automatic call distributors which provide a BS6312 compatible port and meet the requirements for simple phones. Your supplier will be able to provide you with a list of compatible apparatus.

Maintaining your Payphone Contour 300 Plus

Keep the Payphone clean and make sure that the coin slots are always free of obstructions.

Do not polish the keypad.

Requirements for payphone notices

OFTEL Regulations require you to display a payphone notice which gives the following information:

details of limitations of access to the 100 operator service

what happens to unused coins

the minimum payment to make a call

the method of payment

the full postal address of the location of the payphone

the person who should be contacted about caller complaints

how calls are charged

an indication that 999 and 112 calls are free

a warning that calls may be overheard where other extensions are connected to the same line.

VAT liability

If you are registered for VAT, you will be required by HM Customs and Excise to account for the VAT on the cash you

collect in your Payphone Contour 300 Plus.

Liability for calls

You must pay all the BT call charges. Calls are charged at standard BT rates.

You can set the rate that you charge for calls made from your Payphone Contour 300 Plus.

You might want to use the money you collect to contribute to the call charges and rental charges.

BT Chargecard calls

Calls made with a BT Chargecard which is charged to your Payphone Contour 300 Plus’s phone number will be charged on your phone bill in the normal way.

You will not be charged for calls made with other BT Chargecards.

22

Important information

Make a note of your BT Contour 300 plus Payphone serial number which is printed on the bottom of your phone

Your cash box key number

If you need any help, please visit our website at www.bt.com/payphones

If you need to contact us, please send an email with your query to product.help.payphones@bt.com

or call the Payphone Helpdesk free on

0800 25 25 41 and we will be pleased to help you. Lines are open Monday to Saturday, 8am to 6pm.

If you need replacement cash box keys, please call the Tetrel Key Helpdesk free on 0800 373 085.

If you would like to speak to our Sales Team, please call the Payphone Sales Desk free on 0800 11 55 11. Lines are open Monday to Friday, 8am to 6pm and Saturday from 9am to 2pm.

APPROVED for connection

to the telecommunications systems specified in the instructions for

use subject to the conditions set out

in them.

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms part of any contract.

© British Telecommunications plc 2001

Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000

Produced by BT Payphones Designed by Enterprise IDU Printed in the UK

PHME 34479/9.2001

EC Declaration of Conformity

We:

Marconi Interactive Systems

Of:

Carr Lane, Chorley, Lancashire, PR7 3JP UK

Declare that model number:

Contour 300+

Equipment:

Coin payphone for customer: British Telecom

Network connection type:

PSTN Class 1.2

is (are) in conformity with the requirements of the R&TTE directive.

Directive 1999/5/EC of the European Parliament and of the Council 9 March 1999

Compliance is achieved by conformity to the following:

EN60950: 1992 (Generic Safety)

EN55022: 1998 (EMC Generic Emissions)

EN55024: 1998 (EMC Generic Immunity)

Authorised by

Colin McArdle

V.P. Product Development (on behalf of MIS)

Date of issue

15 June 2001

The Payphone Contour 300 Plus conforms with European Directive

R&TTE 1999/5/EC