BT 300 Plus User Manual

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Payphone Contour 300 Plus

User guide

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Calls and cash pages 4 – 9

find out:

how to make calls

about the different types of calls you can make

how to check your cash

calls

 

making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

making calls without using coins . . . . . . . . . . . .

4

calling a memory number . . . . . . . . . . . . . . . . . . . . . .

5

changing the speech volume . . . . . . . . . . . . . . . . . .

5

more call functions

 

making another call . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

redialling the last number . . . . . . . . . . . . . . . . . . . . .

7

ring volume

changing the ring volume . . . . . . . . . . . . . . . . . . . . . .8

cash

checking your takings . . . . . . . . . . . . . . . . . . . . . . . . . .9 emptying the cash tray . . . . . . . . . . . . . . . . . . . . . . . . .9

2

Subject to your contract with BT Payphones, you may not be able to change some of these features.

Features pages 10 – 19

find out how to get the most from your payphone

If you’d like to change the way any of these features work, you can contact us using the details on page 23, or follow the instructions in this section.

PIN change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 call back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 minimum fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 memory buttons . . . . . . . . . . . . . . . . . . . . . . . . .14

reverse charge calls . . . . . . . . . . . . . . . . . . . .14

new call types . . . . . . . . . . . . . . . . . . . . . . . . . . .15 display languages . . . . . . . . . . . . . . . . . . . . . .15 fake coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

old coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 new coins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 caller display . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 dialing types . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

barring operator calls . . . . . . . . . . . . . . . . . .18 incoming call barring . . . . . . . . . . . . . . . . . .19 switchboard settings . . . . . . . . . . . . . . . . . . .19

Troubleshooting pages 20 – 21

how to solve some of the more common problems

Technical page 22

9 – 4 pages

19 – 10 pages

21 – 20 pages

cash and Calls

Features

Troubleshooting

3

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Making calls and managing your cash

Making a call

1 Lift the handset and insert your money

eg INSERT 20p

2Dial the number

When you’ve dialled, the payphone will check that there’s enough money to start the call. If there isn’t, it will eject the first coin and request one of a higher value.

eg 020 7123 456

You can check how many seconds you’ll get for 10p or the minimum fee for this call. Check your notice for details.

3Watch the display for information

The display shows how much is left during the call. When 20 seconds of call time is left, you’ll hear the pips. If you don’t add any coins, the call will end.

Remember the payphone doesn’t return unused coins.

You can make calls without using coins

Only people with the PIN can do this.

1 Lift the handset and press S

pin

2 Enter your PIN

eg 1234

3 Press NEXT CALL

owner call

4 Dial the number

eg 020 7123 456

4

Calling a memory number

1 Lift the handset and insert your money

INSERT 20p

2Press the memory button and wait for the call to be answered

Any more coins you put in while the payphone is dialling will be ejected.

eg TAXI

Changing the speech volume

Press VOLUME once to increase the volume

Press VOLUME again to return to the initial volume

The Contour 300 Plus is fitted with an inductive coupler handset that makes calls easier to hear when used with a sutiable hearing aid.

If you use a behind-the-earhearing aid, move the switch to the ‘T’ position and hold the handset earpiece next to the hearing aid.

9 – 4 pages

19 – 10 pages

21 – 20 pages

cash and Calls

Features

Troubleshooting

5

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Making another call

1Don’t hang up at the end of the first call

As long as you have the minimum fee left, you can make another call.

2Press NEXT CALL

please dial

3 Dial the next number you want

eg 020 7123 456

4 Watch the display for information

6

Redialling the last number you called

1Don’t hang up when you hear the engaged tone

2Press NEXT CALL

please dial

3Press REDIAL

The payphone will redial the last number for you

eg 020 7123 456

9 – 4 pages

19 – 10 pages

21 – 20 pages

cash and Calls

Features

Troubleshooting

7

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Changing the ring volume

You can change the volume your payphone

rings at to make sure you hear it when someone calls. You can set the ring volume to high, low, or even switch it off altogether.

We can do this for you if you contact the Helpdesk. For contact details, see page 23.

1Unlock the top cover and remove it

2Switch the ringer to the volume you want.

8

Checking your takings

1 Lift the handset and unlock the cover

pin

2Press S66H

The display shows how much money the payphone has taken since it was last reset. If you’re going to empty the cash tray, reset the payphone to £0.

To leave the amount unchanged

Press H

eg £32.40

To reset to £0

Press 0H

£0.00

To see how much the payphone has taken since it was first used

Press H again.

eg £145.76

Emptying the cash tray

Unlock and remove the tray.

After you’ve emptied the cash tray, make sure that you replace and lock it.

9 – 4 pages

19 – 10 pages

21 – 20 pages

cash and Calls

Features

Troubleshooting

9

Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Features

Your Contour 300 Plus’s many features let you choose just how you want it to work.

Contact the Helpdesk if you’d like to change the way the features work. We can do this as soon as you call.

We’ll need to know the telephone number of your payphone, and we may also ask you some security questions.

For contact details, see page 23.

You can programme the features yourself if you want to. The rest of this section tells you how

Programming the features yourself

Before you can programme the features you need to begin the owner programming mode

1 Lift the handset

2 Unlock the top cover

3 Enter your PIN

4 Press H

Now you're ready to choose the feature you want to programme.

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