Diverse 2011
user guide
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TO |
BT’s |
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2011 |
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SERVICE |
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SUBSCRIBE |
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THIS |
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DIVERSE |
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DISPLAY |
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*YOU CALLER |
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DISPLAY |
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WILL INFORMATION |
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MUST |
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YOUR |
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BEFORE |
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The Diverse 2011 is not compatible with the Diverse 1000
This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services.
Check that your Diverse 2011 is complete.
When you unpack you should have:
•Diverse 2011 and base station
•Battery pack (NiMH)
•Handset belt clip
•Battery compartment cover
•Power adaptor
•Telephone line cord
•Caller Display user guide
For your records
Date of purchase:
Place of purchase:
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
Base Station PIN Number:
Handset PIN Number:
See page 25 for more information about your handset PIN.
Please open this page for an ‘at a glance guide’ to your Diverse 2011 .
At a glance
Display |
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Option buttons |
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Lets you select from the |
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menu options on the display. |
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End Call (red) |
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Lets you end calls and |
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cancel procedures. |
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DEF |
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GHI |
JKL |
MNO |
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Recall |
PQRS |
TUV |
WXYZ |
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For use with switchboards |
a A |
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and BT Select Services. |
RCL |
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PWR |
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Belt clip
Menu
Brings up the menu on the display.
Phone
Used to make and answer calls.
Power
For switching the handset ON and OFF.
Battery compartment
Diverse 2011
Lights up when you are on a call and flashes if you have
received calls (caller display).
Power line cord
Paging button
Telephone
line cord
Lights up when batteries are charging.
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1
In this guide
At a glance |
1 |
Introduction |
4 |
Setting up |
4 |
Using the Diverse 2011 |
9 |
Changing the settings of your |
21 |
Diverse 2011 |
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Additional Features |
24 |
Registering a new |
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Diverse 2011 with |
31 |
the base station |
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Switchboard compatibility |
33 |
Maintenance |
35 |
Help |
35 |
Technical information |
37 |
Index |
39 |
Hints and tips boxes
In this user guide, we have included helpful tips and important information shown in grey boxes.
3
Introduction
Please read the instructions carefully before use and retain this user
guide for future reference. This guide covers the basic features of the Diverse 2011.
As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day to day operation. Whilst this is entirely safe, we would advise against placing the phone on antique, veneered or wooden surfaces as damage may occur.
Building up a phone system.
You can add further handsets to build up a comprehensive and easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from six base stations.
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Setting Up
Follow these steps to get your Diverse 2011 ready for use.
WARNING
1Use only approved rechargeable battery packs. Never attempt to use other batteries or conventional batteries. Using such batteries could lead to a short circuit or destroy the battery casing.
Replacement battery packs are available from the Diverse Helpline on 0845 790 8070 and your local BT shop.
2Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse. It will also result in non-compliance with EN41003: 1993, and will invalidate the approval given to this apparatus.
3Do not use non-BT charging stations; this could damage the batteries.
4Research has shown that in certain cases, medical equipment can be affected by cordless telephones.
A distance of at least one metre should therefore be observed between the telephone and medical equipment.
5The Diverse 2011 can also interfere with other electrical equipment e.g. answering machines, TV and radio sets, clock radio/ alarms and computers if placed too close. It is recommended to place your Diverse 2011 at least one metre away from such appliances to avoid any risk of interference.
6If you wear a hearing aid, please note that the Diverse system works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.
4
WARNING cont.
7There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the base station from the mains during storms.
8Do not use your phone in bathrooms, near fire or water, or in areas where there is a danger of explosion.
9Clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock.
10Do not dispose of your batteries in normal household rubbish and do not place in water or a fire. Please dispose carefully.
General cleaning
Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.
Approved rechargeable batteries
Nickel- |
Nickel- |
cadmium |
metal hydride |
Saft RC6 |
Sanyo HR-3 U |
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(1300mAh) |
Panasonic P-60 |
GP GP120 AA HC |
AA/1P |
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Philips R6 NC-P |
Varta VH 1101 AA |
UCAR RC 6 |
Energizer |
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EMH-1100 AAC |
DAIMON |
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ACCU 1000 |
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Varta Accu Plus |
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Ni-Cad 1.2V |
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No. 5006 |
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Sanyo N-3U |
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Energizer |
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Eveready RC 6 |
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GP60 AA KC |
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Plan where you will put your Diverse 2011. It should be within two metres of a power socket and the phone socket.
1 Connect the power cable
Plug the power cable into the power socket on the underside of your Diverse 2011. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.
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Ensure that the telephone line cord and the power supply are plugged into the correct socket.
2 Plug the 3-pin adaptor into a mains power socket and switch on
Use only the power adaptor
C39 280-Z4-C67 with your
Diverse 2011.
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3 Connect the telephone line cord to the Diverse 2011 base station
Ensure that this is fitted correctly into the right socket.
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4 Plug your Diverse 2011 into the phone socket
If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.
WARNING
It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.
5 Install the rechargeable batteries in the handset
The handset uses the two AA size rechargeable batteries, which are supplied. You must only use approved batteries. To install them, insert the batteries as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.
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6 Fit the handset belt clip
Fit the belt clip onto the back of the handset.
Tab
Slot
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7 Charge the handset batteries for at least 16 hours
Battery display when inserting or replacing a battery
When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
Place the handset on the base.
The handset can be charged face up or down.
Make sure that the contacts on the bottom end of the handset are touching both charging contacts.
When the handset batteries are charging, the green CHARGING light comes on – it goes off when the batteries are fully charged. It will come on again occasionally to indicate that the battery is being topped up.
When the handset battery has been charged for 16 hours, the Diverse 2011 is ready to use.
Spare batteries are available from the Diverse Helpline on 0845 790 8070.
Battery performance
After charging your Diverse 2011 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.
Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge (both standby and talk time is reduced for the Diverse 2000 Executive Handset to approximately 50 hours standby and 6 hours talktime). However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.
Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
Getting the most out of your batteries
Avoid replacing the handset on the base station between calls. It is best to keep the handset off the base for a few hours at a time.
7
NiMH batteries (nickel-metal hydride)
NiMH batteries take much longer to charge but their use can double handset talktime. When NiMH rechargeable batteries are used for the first time the charging display will not function correctly. The display will be correct only after charging the batteries, discharging and then recharging them again.
Battery low warning
An LCD on the handset display shows the current charging level. When the battery is almost flat a beep sounds and the display shows the empty battery symbol. Displays showing that charging is in progress are listed below:
Battery pack fully charged
Battery pack at 66%
Battery pack at 33%
Battery pack empty
If the symbol flashes continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 31. All additional handsets you
purchase will need to be individually registered with the base station before they will work with the Diverse 2011.
Thesymbol may also flash after a power failure. Provided the handset has been registered with the base, thesymbol will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station – see page 31.
Please note: If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
8
Using the
Diverse 2011
Display
Option buttons
Menu button
Your Diverse 2011 offers a menu driven display. You enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings.
The options shown on the display are indicated by symbols as follows:
DIRECTORY
▲▼ UP / DOWN
<> LEFT/ RIGHT
GO BACK |
GO BACK ONE STEP |
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INT |
INTERNAL CALLS |
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SET |
USED TO CHANGE |
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BASE SETTINGS |
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LAST NUMBER REDIAL |
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OK |
SELECT/CONFIRM |
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GO BACK |
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MORE OPTIONS |
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CLEAR CHARACTER |
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NEW CALL INDICATOR |
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Indicates new calls when used |
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with a Diverse, 2011, 2016 or |
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Diverse 2020 Pocket and when |
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you subscribe to Caller Display. |
You can quit any menu at any time by pressing the END CALL button . To go back one step, press the GO BACK button .
Switching on/off and locking the keypad
To switch on
Pwr
•Press and hold down the PWR button for about a second. The display comes on.
To lock the keypad
This prevents you accidentally operating the handset’s keypad when carrying it around. You can receive calls, but cannot make calls.
Pwr
• Press the PWR button briefly.
To unlock the keypad
Pwr
•Press the PWR button briefly.
You can now use the keypad again.
To switch off
Pwr
•Press and hold the PWR button for about a second until the display goes blank.
The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).
9
Making and receiving calls
To make a call
•Dial the number you want. Use the CLEAR CHARACTER
button to correct any number you press by mistake.
•Press the PHONE button. The number is dialled.
Or
•Press the PHONE button. You hear the dial tone.
•Dial the number you want.
To end a call
•Press the END CALL button.
Or
•Simply replace the handset on the base station or charger.
To answer a call
•Press the PHONE button.
Or
•Lift the handset off the base station or charger.
The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the PHONE button to answer a call.
Secrecy
You can use the Diverse 2011 to place your caller on hold so that they cannot hear you talking.
To obtain secrecy on an external call
INT Rcl
•Press INT. Display shows your handset’s internal number and you hear the internal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation. Instead, they hear a tune.
•Press the RCL button to resume your telephone call with the external party.
Secrecy is not available for internal calls.
To redial one of the last five numbers
The last five numbers dialled are saved.
•Press the REDIAL button.
•Press the DOWN button to highlight the number you want.
•Press the PHONE button to dial.
To redial the last number
•Press the PHONE button.
•Press REDIAL. The number is automatically dialled.
10
To delete a redial number
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REDIOK |
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•Press the REDIAL button.
•Press the DOWN button to highlight the number you want.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
DELETE NUMBER
•Press the OK button to confirm.
Paging and making calls between handsets
If you have multiple handsets registered with the base, the Diverse 2011 enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.
To make an internal intercom call
INT
•Press the INT button.
•Dial the internal handset number you wish to call.
To call all other handsets registered to the same base
INT # COLL.CAL
•Press the INT button.
•Press the * button. Display shows all handsets registered.
•All handsets are called. You can talk to the first handset that answers.
Alternatively, press the COLL.CALL option after you press INT button.
To find a handset’s extension number
INT
•Press the INT button.
•The handset’s extension number is displayed ie. INTERN 3.
To page a handset from the base station
To locate handsets that are away from the base station.
•Press the PAGING button on the base. All handsets registered with the base will ring for 30 seconds.
•To stop paging press the PAGING button again.
To receive a paged call
The display show:
External Call
RING OFF
•Pick up the handset from the base.
Or
•Press the PHONE button.
To put an outside call on hold while you make an internal call
INT Rcl
•Press the INT button.
•Dial the extension number you wish to contact.
•To go back to your caller press
RECALL.
The internal number you called will hear internal busy tone and will need to press the END button to end the connection.
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To transfer an external call between handsets
You are in conversation with an outside caller and want to transfer the call to another handset.
INT
•Press the INT option button.
•Dial the extension number you want.
•When the call in answered, press the END CALL button, or replace your handset on the base station.
Using the Directory
Your Diverse 2011 has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).
You can use the Phone Book to look up names and numbers and dial directly.
To add a name and number to the Directory
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•Press the DIRECTORY button. Display shows ——— if the phone book is empty, otherwise the names in alphabetical order.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
NEW ENTRY.
•Press the OK button.
•Enter the name: (see Entering names and numbers page 13).
•Press the RIGHT button to move the cursor to the next line.
•Enter the number.
•Press the MORE OPTIONS button.
•Press the DOWN button to highlight
SAVE ENTRY.
•Press the OK button to confirm.
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