BT 2011 User Manual

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Diverse 2011

user guide

 

 

 

 

 

TO

BT’s

 

 

 

 

 

 

 

2011

 

 

 

 

SERVICE

 

SUBSCRIBE

 

 

THIS

 

 

 

 

DIVERSE

 

 

 

DISPLAY

 

 

 

 

*YOU CALLER

 

DISPLAY

 

 

WILL INFORMATION

MUST

 

 

YOUR

 

 

 

 

 

BEFORE

 

 

 

 

 

 

 

 

 

 

 

The Diverse 2011 is not compatible with the Diverse 1000

This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services.

Check that your Diverse 2011 is complete.

When you unpack you should have:

Diverse 2011 and base station

Battery pack (NiMH)

Handset belt clip

Battery compartment cover

Power adaptor

Telephone line cord

Caller Display user guide

For your records

Date of purchase:

Place of purchase:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Base Station PIN Number:

Handset PIN Number:

See page 25 for more information about your handset PIN.

Please open this page for an ‘at a glance guide’ to your Diverse 2011 .

BT 2011 User Manual

At a glance

Display

 

 

 

Option buttons

 

 

 

Lets you select from the

 

 

 

menu options on the display.

 

 

 

End Call (red)

 

 

 

Lets you end calls and

 

 

 

cancel procedures.

 

ABC

DEF

 

1

 

2

3

 

GHI

JKL

MNO

 

4

5

6

Recall

PQRS

TUV

WXYZ

7

8

9

For use with switchboards

a A

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and BT Select Services.

RCL

 

PWR

 

 

Belt clip

Menu

Brings up the menu on the display.

Phone

Used to make and answer calls.

Power

For switching the handset ON and OFF.

Battery compartment

Diverse 2011

Lights up when you are on a call and flashes if you have

received calls (caller display).

Power line cord

Paging button

Telephone

line cord

Lights up when batteries are charging.

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In this guide

At a glance

1

Introduction

4

Setting up

4

Using the Diverse 2011

9

Changing the settings of your

21

Diverse 2011

Additional Features

24

Registering a new

 

Diverse 2011 with

31

the base station

Switchboard compatibility

33

Maintenance

35

Help

35

Technical information

37

Index

39

Hints and tips boxes

In this user guide, we have included helpful tips and important information shown in grey boxes.

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Introduction

Please read the instructions carefully before use and retain this user

guide for future reference. This guide covers the basic features of the Diverse 2011.

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day to day operation. Whilst this is entirely safe, we would advise against placing the phone on antique, veneered or wooden surfaces as damage may occur.

Building up a phone system.

You can add further handsets to build up a comprehensive and easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from six base stations.

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Setting Up

Follow these steps to get your Diverse 2011 ready for use.

WARNING

1Use only approved rechargeable battery packs. Never attempt to use other batteries or conventional batteries. Using such batteries could lead to a short circuit or destroy the battery casing.

Replacement battery packs are available from the Diverse Helpline on 0845 790 8070 and your local BT shop.

2Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse. It will also result in non-compliance with EN41003: 1993, and will invalidate the approval given to this apparatus.

3Do not use non-BT charging stations; this could damage the batteries.

4Research has shown that in certain cases, medical equipment can be affected by cordless telephones.

A distance of at least one metre should therefore be observed between the telephone and medical equipment.

5The Diverse 2011 can also interfere with other electrical equipment e.g. answering machines, TV and radio sets, clock radio/ alarms and computers if placed too close. It is recommended to place your Diverse 2011 at least one metre away from such appliances to avoid any risk of interference.

6If you wear a hearing aid, please note that the Diverse system works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

4

WARNING cont.

7There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the base station from the mains during storms.

8Do not use your phone in bathrooms, near fire or water, or in areas where there is a danger of explosion.

9Clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock.

10Do not dispose of your batteries in normal household rubbish and do not place in water or a fire. Please dispose carefully.

General cleaning

Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Approved rechargeable batteries

Nickel-

Nickel-

cadmium

metal hydride

Saft RC6

Sanyo HR-3 U

 

(1300mAh)

Panasonic P-60

GP GP120 AA HC

AA/1P

 

Philips R6 NC-P

Varta VH 1101 AA

UCAR RC 6

Energizer

 

EMH-1100 AAC

DAIMON

 

ACCU 1000

 

Varta Accu Plus

 

Ni-Cad 1.2V

 

No. 5006

 

Sanyo N-3U

 

Energizer

 

Eveready RC 6

 

GP60 AA KC

 

Plan where you will put your Diverse 2011. It should be within two metres of a power socket and the phone socket.

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 2011. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

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Ensure that the telephone line cord and the power supply are plugged into the correct socket.

2 Plug the 3-pin adaptor into a mains power socket and switch on

Use only the power adaptor

C39 280-Z4-C67 with your

Diverse 2011.

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3 Connect the telephone line cord to the Diverse 2011 base station

Ensure that this is fitted correctly into the right socket.

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4 Plug your Diverse 2011 into the phone socket

If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

5 Install the rechargeable batteries in the handset

The handset uses the two AA size rechargeable batteries, which are supplied. You must only use approved batteries. To install them, insert the batteries as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

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6 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

Tab

Slot

6

7 Charge the handset batteries for at least 16 hours

Battery display when inserting or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Place the handset on the base.

The handset can be charged face up or down.

Make sure that the contacts on the bottom end of the handset are touching both charging contacts.

When the handset batteries are charging, the green CHARGING light comes on – it goes off when the batteries are fully charged. It will come on again occasionally to indicate that the battery is being topped up.

When the handset battery has been charged for 16 hours, the Diverse 2011 is ready to use.

Spare batteries are available from the Diverse Helpline on 0845 790 8070.

Battery performance

After charging your Diverse 2011 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge (both standby and talk time is reduced for the Diverse 2000 Executive Handset to approximately 50 hours standby and 6 hours talktime). However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Getting the most out of your batteries

Avoid replacing the handset on the base station between calls. It is best to keep the handset off the base for a few hours at a time.

7

NiMH batteries (nickel-metal hydride)

NiMH batteries take much longer to charge but their use can double handset talktime. When NiMH rechargeable batteries are used for the first time the charging display will not function correctly. The display will be correct only after charging the batteries, discharging and then recharging them again.

Battery low warning

An LCD on the handset display shows the current charging level. When the battery is almost flat a beep sounds and the display shows the empty battery symbol. Displays showing that charging is in progress are listed below:

Battery pack fully charged

Battery pack at 66%

Battery pack at 33%

Battery pack empty

If the symbol flashes continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 31. All additional handsets you

purchase will need to be individually registered with the base station before they will work with the Diverse 2011.

Thesymbol may also flash after a power failure. Provided the handset has been registered with the base, thesymbol will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station – see page 31.

Please note: If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

8

Using the

Diverse 2011

Display

Option buttons

Menu button

Your Diverse 2011 offers a menu driven display. You enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings.

The options shown on the display are indicated by symbols as follows:

DIRECTORY

UP / DOWN

<> LEFT/ RIGHT

GO BACK

GO BACK ONE STEP

 

INT

INTERNAL CALLS

 

SET

USED TO CHANGE

 

 

BASE SETTINGS

 

LAST NUMBER REDIAL

 

OK

SELECT/CONFIRM

 

 

GO BACK

 

 

 

 

-

 

 

-––

MORE OPTIONS

 

––

 

 

CLEAR CHARACTER

 

 

NEW CALL INDICATOR

 

 

Indicates new calls when used

 

 

with a Diverse, 2011, 2016 or

 

 

Diverse 2020 Pocket and when

 

 

you subscribe to Caller Display.

You can quit any menu at any time by pressing the END CALL button . To go back one step, press the GO BACK button .

Switching on/off and locking the keypad

To switch on

Pwr

Press and hold down the PWR button for about a second. The display comes on.

To lock the keypad

This prevents you accidentally operating the handset’s keypad when carrying it around. You can receive calls, but cannot make calls.

Pwr

Press the PWR button briefly.

To unlock the keypad

Pwr

Press the PWR button briefly.

You can now use the keypad again.

To switch off

Pwr

Press and hold the PWR button for about a second until the display goes blank.

The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).

9

Making and receiving calls

To make a call

Dial the number you want. Use the CLEAR CHARACTER

button to correct any number you press by mistake.

Press the PHONE button. The number is dialled.

Or

Press the PHONE button. You hear the dial tone.

Dial the number you want.

To end a call

Press the END CALL button.

Or

Simply replace the handset on the base station or charger.

To answer a call

Press the PHONE button.

Or

Lift the handset off the base station or charger.

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the PHONE button to answer a call.

Secrecy

You can use the Diverse 2011 to place your caller on hold so that they cannot hear you talking.

To obtain secrecy on an external call

INT Rcl

Press INT. Display shows your handset’s internal number and you hear the internal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation. Instead, they hear a tune.

Press the RCL button to resume your telephone call with the external party.

Secrecy is not available for internal calls.

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the REDIAL button.

Press the DOWN button to highlight the number you want.

Press the PHONE button to dial.

To redial the last number

Press the PHONE button.

Press REDIAL. The number is automatically dialled.

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To delete a redial number

 

 

 

 

 

 

 

 

 

 

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REDIOK

 

 

 

-

 

 

 

 

 

 

 

––

 

 

 

Press the REDIAL button.

Press the DOWN button to highlight the number you want.

Press the MORE OPTIONS button.

Press the DOWN button to highlight

DELETE NUMBER

Press the OK button to confirm.

Paging and making calls between handsets

If you have multiple handsets registered with the base, the Diverse 2011 enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

To make an internal intercom call

INT

Press the INT button.

Dial the internal handset number you wish to call.

To call all other handsets registered to the same base

INT # COLL.CAL

Press the INT button.

Press the * button. Display shows all handsets registered.

All handsets are called. You can talk to the first handset that answers.

Alternatively, press the COLL.CALL option after you press INT button.

To find a handset’s extension number

INT

Press the INT button.

The handset’s extension number is displayed ie. INTERN 3.

To page a handset from the base station

To locate handsets that are away from the base station.

Press the PAGING button on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the PAGING button again.

To receive a paged call

The display show:

External Call

RING OFF

Pick up the handset from the base.

Or

Press the PHONE button.

To put an outside call on hold while you make an internal call

INT Rcl

Press the INT button.

Dial the extension number you wish to contact.

To go back to your caller press

RECALL.

The internal number you called will hear internal busy tone and will need to press the END button to end the connection.

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To transfer an external call between handsets

You are in conversation with an outside caller and want to transfer the call to another handset.

INT

Press the INT option button.

Dial the extension number you want.

When the call in answered, press the END CALL button, or replace your handset on the base station.

Using the Directory

Your Diverse 2011 has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).

You can use the Phone Book to look up names and numbers and dial directly.

To add a name and number to the Directory

-

 

 

>

REDOK

-

 

––

 

 

Press the DIRECTORY button. Display shows ——— if the phone book is empty, otherwise the names in alphabetical order.

Press the MORE OPTIONS button.

Press the DOWN button to highlight

NEW ENTRY.

Press the OK button.

Enter the name: (see Entering names and numbers page 13).

Press the RIGHT button to move the cursor to the next line.

Enter the number.

Press the MORE OPTIONS button.

Press the DOWN button to highlight

SAVE ENTRY.

Press the OK button to confirm.

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