BT 2-Line User Manual
For use with Diverse 1010, 1015, 2010, 2015,
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
At a glance
Lets you select from the menu options on the display.
Brings menu onto the display
For storing numbers.
For storing frequently used functions
(e.g. call On/Off)
Illuminated display shows dialled numbers and menu structure.
Diverse 2000 Deskphone
For use with switchboards.
For dialling a
specified by the
set volume during
For handsfree operation.
For your records
Date of purchase:
Place of purchase:
Serial number (on the underside of the telephone base station):
For warranty purposes, proof of purchase is required, so please keep your receipt.
Personal Emergency Numbers
Please use this space to record your selected Diverse Deskphone PIN code.
See page 29 for the default PIN code and for full instructions on how to change that code for added security.
Please open this page for an ‘at a glance’ guide to your Diverse Deskphone.
In this guide
At a glance
Registering your Diverse
Deskphone with a base station
Your Diverse Deskphone
Using the Diverse Deskphone
Using the Diverse Deskphone
with a switchboard
Operating with additional
How to use the shortcut
Your Diverse Deskphone has been designed for ease of use and made to the high standards set by BT.
Please read the instructions carefully before use and retain this user guide for future reference.
Your Diverse Deskphone is designed for use with a Diverse telephone system.
It must be registered to an existing base station before it will work.
Building up a phone system
You can add further handsets or Deskphones to your base stations to build up a comprehensive and
This guide explains the basic features of the Diverse Deskphone. For more comprehensive instructions see your main Diverse user guide. The instructions for using a Diverse Deskphone are the same as using a Diverse 2000 Executive Handset. If you have a Diverse
Most Diverse base stations can have up to 6 handsets or Deskphones registered to them (the Diverse
By purchasing your Diverse Deskphone you now own a product which offers flexibility of location, combined with the performance advantages of a high quality telephone system. It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.
1.Do not use any power supply other than the one provided with your telephone unit (supplied BT unit
2.Research has shown that in certain cases medical equipment can be affected by cordless telephones. A distance of at least one metre should therefore be observed between the telephone and medical equipment. Also follow any special instructions from the institution in which the product is to be used.
3.Diverse telephone systems can also interfere with other electrical equipment e.g. answering machines, TV and radio sets, clock/radio alarms and computers, if placed too close. To avoid risk of interference place the unit at least one metre away.
4.If you wear a hearing aid please note that a humming noise may result from the radio signals sent between the base station and handset.
5.There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug your Diverse Deskphone from the mains power during storms.
6.Do not use the unit in bathrooms, near fire or water, or in areas where there is a danger of explosion.
7.Clean the Diverse Deskphone with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock.
If anything is missing, please contact your place of purchase immediately.
•Handset cord (coiled)
•Mains power unit
Follow these steps to set up your Diverse Deskphone ready for use.
2Connect the Deskphone to the mains power supply
Make sure your Diverse Deskphone is within 2 metres of the phone and mains sockets.
1Connect the handset to the Deskphone
Put the connector (at the end of the handset cord) into socket marked on the telephone. Secure the cord in
groove. Insert the other end of into the handset.
Insert the telephone power supply lead into the socket marked on the underside of the telephone. Put the other end of the
For your own safety use only the BT approved
To make and receive calls your telephone needs to be positioned within range of its base station. The maximum range inside most buildings is 50 metres. Outside, the range is extended to approximately 300 metres (the range will vary depending on where your Diverse base station and Diverse Deskphone are sited, and the conditions within your building). You can set your telephone to beep if it is not within range.
See page 23.
In order to ensure that you achieve the maximum range possible with your Diverse system please note the following advice:
Install the base station on a central location in your home or office. Avoid placing the base station or Deskphone:
•Behind metal doors.
•Under the stairs.
•Behind heavy furniture or cabinets.
•In rooms with thick or metal walls.
•Near other electrical equipment, as it may generate electrical interference.
•In the bathroom or other damp rooms.
These locations will reduce the optimum range between the base station and the attached handsets/Deskphones.
You will now need to
3register your Deskphone to a Diverse base unit
Please see the chapter on Registering your Diverse Deskphone with a base station.
Registering your Diverse Deskphone with a base station
Registering with Diverse 1010,1015, 2010 and 2015 base stations
If your Diverse Deskphone has not been registered previously to other base stations, the display will show: REGISTER? IfREGISTER? is not displayed, firstly select theREGISTER option from theSETTINGS menu, then select the base station number you wish to register it with, then follow the instructions below:
At the Deskphone
Press keypad buttons in order shown
CODE Enter the base station code (default0000).
At the base station
Press the green or grey PAGER button on the base station (for about 10 seconds) until you hear a beep. You now have up to
1 minute to register your Deskphone.
At the Deskphone
Press OK. After a short while all
available telephone extension numbers will be displayed.
KEYPAD Enter one of the extension numbers using the keypad.
The telephone is now registered as the extension number you have chosen. The Deskphone will beep once and briefly flash INT plus its extension number on the display. To confirm successful registration, check that the base number, eg. Base 1, has stopped flashing.
If you experience any problems registering your new phone, please call the Diverse Helpline on 0845 798070.