Black Box LES1332A, LES1408A, LES114BA, LES1208A-R2, LES1132A User Manual

...
0 (0)

 

 

 

LES1108A

LES1208A-R2

LES1308A

LES1408A

LES1508A

 

 

 

 

LES1116A

LES1216A-R2

LES1316A

LES1416A

 

 

 

 

 

LES1132A

LES1232A

LES1332A

LES1432A

 

 

 

 

 

LES1148A

LES1248A-R2

LES1348A

LES1448A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Value-Line and Advanced Console Servers User’s Manual

Securely manage data center and network equipment from anywhere in the world.

Customer

Support

Information

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: info@blackbox.com

Value-Line and Advanced Console Servers Manual

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

Cisco is a registered trademark of Cisco Technology, Inc.

Mac is a registered trademark of Apple Computers, Inc.

Linux is a registered trademark of Linus Torvalds.

Internet Explorer, Windows, Windows Me, Windows NT, and Windows Vista are a registered trademarks of Microsoft Corporation. Nagios is a registered trademark of Nagios Enterprises LLC.

Java and Solaris are trademarks of Sun Microsystems, Inc.

Unix is a registered trademark of X/Open Company Ltd.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

Page 2

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Value-Line and Advanced Console Servers Manual

We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 724-746-5500 or go to blackbox.com and click on “Talk to Black Box.”

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Page 3

Value-Line and Advanced Console Servers Manual

Federal Communications Commission and Industry Canada Radio Frequency Interference

Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference­ to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission­ from digital apparatus set out in the Radio

Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Page 4

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Value-Line and Advanced Console Servers Manual

Instrucciones de Seguridad

(Normas Oficiales Mexicanas Electrical Safety Statement)

1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2.Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3.Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4.Todas las instrucciones de operación y uso deben ser seguidas.

5.El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6.El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7.El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8.Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9.El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10.El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12.Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13.Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14.El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15.En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16.El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17.Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18.Servicio por personal calificado deberá ser provisto cuando:

A:El cable de poder o el contacto ha sido dañado; u

B:Objectos han caído o líquido ha sido derramado dentro del aparato; o

C:El aparato ha sido expuesto a la lluvia; o

D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E:El aparato ha sido tirado o su cubierta ha sido dañada.

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Page 5

INDEX

INTRODUCTION

13

INSTALLATION

18

2.1

Models

18

2.1.1

Kit components LES1508A Console Server

19

2.1.2

Kit components LES1308ALES1348A and LES1408A - LES1448A Advanced Console Servers

19

2.1.3

Kit components LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 Advanced Console Servers

20

2.1.4

Kit components LES1116A, LES1132A and LES1148A Console Servers

21

2.1.5

Kit components LES1108A Console Server

21

2.2

Power connection

21

2.2.1

LES1508A power

21

2.2.2

LES1408A - LES1448A, LES1308ALES1348A and LES1208A - LES1248A power

22

2.2.2

LES1116A, LES1132A and LES1148A power

22

2.2.4

LES1108A power

23

2.3

Network connection

23

2.4

Serial Port connection

23

2.5

USB Port Connection

24

2.6

Antenna and SIM

25

SYSTEM CONFIGURATION

26

3.1

Management console connection

26

3.1.1

Connected PC/workstation set up

26

3.1.2

Browser connection

27

3.2

Administrator Password

29

3.2.1

Set up new administrator

30

3.2.2

Name the console server

30

3.3

Network IP address

30

3.3.1

IPv6 configuration

32

3.3.2

Dynamic DNS (DDNS) configuration

32

3.4

System Services

33

3.4.1

Service Access

33

3.4.2

Service Settings

35

3.5

Communications Software

36

3.5.1

SDT Connector

37

3.5.2

PuTTY

37

3.5.3

SSHTerm

38

3.6

Management network configuration

38

3.6.1

Enable the Management LAN

39

3.6.2

Configure the DHCP server

40

3.6.3

Select Failover or broadband OOB

41

3.6.4

Aggregating the network ports

43

3.6.5

Static routes

44

SERIAL PORT AND NETWORK HOST

46

4.1

Configure Serial Ports

46

4.1.1

Common Settings

47

4.1.2

Console Server Mode

48

4.1.3

SDT Mode

53

4.1.4

Device (RPC, UPS, EMD) Mode

54

4.1.5

Terminal Server Mode

54

4.1.6

Serial Bridging Mode

55

4.1.7Syslog 55

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4.1.8

Cisco USB console connection

56

4.2

Add/ Edit Users

56

4.3

Authentication

60

4.4

Network Hosts

60

4.5

Trusted Networks

61

4.6

Serial Port Cascading

62

4.6.1

Automatically generate and upload SSH keys

62

4.6.2

Manually generate and upload SSH keys

63

4.6.3

Configure the slaves and their serial ports

65

4.6.4

Managing the Slaves

66

4.7

Serial Port Redirection

66

4.8

Managed Devices

67

4.9

IPsec VPN

69

4.9.1

Enable the VPN gateway

70

4.10

OpenVPN

71

4.10.1

Enable the OpenVPN

71

4.10.2

Configure as Server or Client

72

4.10.3

Windows OpenVPN Client and Server set up

73

4.11

PPTP VPN

77

4.11.1

Enable the PPTP VPN server

77

4.11.2

Add a PPTP user

79

4.11.3

Set up a remote PPTP client

79

FIREWALL, FAILOVER AND OoB DIAL-IN

81

5.1

OoB Dial-In Access

81

5.1.1

Configure Dial-In PPP

82

5.1.2

Using SDT Connector client

84

5.1.3

Set up Windows XP/ 2003/Vista/7 client

84

5.1.4

Set up earlier Windows clients

85

5.1.5

Set up Linux clients for dial-in

85

5.2

OoB broadband access

85

5.3

Broadband Ethernet Failover

86

5.4

Dial-Out Failover

87

5.4.1

Always-on dial-out

87

5.4.2

Failover dial-out

89

5.5

Cellular Modem Connection

89

5.6.1

Connect to the GSM HSUPA/UMTS carrier network

89

5.6.2

Connect to the CDMA EV-DO carrier network

91

5.6.3

Verify cellular connection

92

5.6.4

Cellular modem watchdog

92

5.7

Cellular Operation

93

5.7.1

OOB access set up

93

5.7.2

Cellular failover setup

93

5.7.3

Cellular routing

94

5.7.4

Cellular CSD dial-in setup

94

5.8

Firewall & Forwarding

95

5.8.1

Configuring network forwarding and IP masquerading

96

5.8.2

Configuring client devices

97

5.8.3

Port forwarding

98

5.8.4

Firewall rules

99

SECURE SSH TUNNELING AND SDT CONNECTOR

102

6.1

Configuring for SSH Tunneling to Hosts

103

6.2

SDT Connector Client Configuration

103

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6.2.1

SDT Connector installation

104

6.2.2

Configuring a new console server gateway in the SDT Connector client

105

6.2.3

Auto-configure SDT Connector client with the user’s access privileges

106

6.2.4

Make an SDT connection through the gateway to a host

107

6.2.5

Manually adding hosts to the SDT Connector gateway

108

6.2.6

Manually adding new services to the new hosts

109

6.2.7

Adding a client program to be started for the new service

111

6.2.8

Dial in configuration

113

6.3

SDT Connector to Management Console

113

6.4

SDT Connector - telnet or SSH connect to serially attached devices

114

6.5

Using SDT Connector for out-of-band connection to the gateway

116

6.6

Importing (and exporting) preferences

117

6.7

SDT Connector Public Key Authentication

118

6.8

Setting up SDT for Remote Desktop access

119

6.8.1

Enable Remote Desktop on the target Windows computer to be accessed

119

6.8.2

Configure the Remote Desktop Connection client

120

6.9

SDT SSH Tunnel for VNC

124

6.9.1

Install and configure the VNC Server on the computer to be accessed

124

6.9.2

Install, configure and connect the VNC Viewer

125

6.10 Using SDT to IP connect to hosts that are serially attached to the gateway

127

6.10.1

Establish a PPP connection between the host COM port and console server

127

6.10.2

Set up SDT Serial Ports on console server

131

6.10.3

Set up SDT Connector to SSH port forward over the console server Serial Port

132

6.11 SSH Tunneling using other SSH clients (e.g. PuTTY)

132

ALERTS AND LOGGING

135

7.2.1

UPS / Power Supply

137

7.2.2

UPS Status

137

7.2.3

Serial Login/Logout

138

7.2.4

ICMP Ping

138

7.2.5

Cellular Data

138

7.2.6

Custom Check

138

7.2.7

SMS Command

139

7.3

Trigger Actions

140

7.3.1

Send Email

140

7.3.2

Send SMS

141

7.3.3

Perform RPC Action

141

7.3.4

Run Custom Script

141

7.3.5

Send SNMP Trap

141

7.3.6

Send Nagios Event

141

7.4

Resolve Actions

142

7.5

Configure SMTP, SMS, SNMP and/or Nagios service for alert notifications

142

7.5.1

Send Email alerts

142

7.5.2

Send SMS alerts

143

7.5.3

Send SNMP trap alerts

145

7.5.4

Nagios alerts

146

7.6

Logging

146

7.6.1

Log storage

146

7.6.2

Serial port logging

147

7.6.3

Network TCP and UDP port logging

148

7.6.4

Auto-Response event logging

148

7.6.5

Power device logging

148

POWER & ENVIRONMENTAL MANAGEMENT

149

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8.1

Remote Power Control (RPC)

149

8.1.1

RPC connection

149

8.1.2

RPC access privileges and alerts

152

8.1.3

User power management

152

8.1.4

RPC status

153

8.2

Uninterruptible Power Supply Control (UPS)

153

8.2.1

Managed UPS connections

154

8.2.2

Remote UPS management

157

8.2.3

Controlling UPS powered computers

158

8.2.4

UPS alerts

159

8.2.5

UPS status

159

8.2.6

Overview of Network UPS Tools (NUT)

160

8.3

Environmental Monitoring

162

8.3.1

Connecting the EMD

163

8.3.2

Environmental alerts

165

8.3.3

Environmental status

165

AUTHENTICATION

166

9.1

Authentication Configuration

166

9.1.1

Local authentication

167

9.1.2

TACACS authentication

167

9.1.3

RADIUS authentication

168

9.1.4

LDAP authentication

169

9.1.5

RADIUS/TACACS User Configuration

171

9.1.6

Group support with remote authentication

171

9.1.7

Remote groups with RADIUS authentication

172

9.1.8

Remote groups with LDAP authentication

172

9.1.9

Remote groups with TACACS+ authentication

174

9.1.10

Idle timeout

174

9.1.11

Kerberos authentication

174

9.2

PAM (Pluggable Authentication Modules)

175

9.3

SSL Certificate

177

NAGIOS INTEGRATION

180

10.1 Nagios Overview

181

10.2 Central management and setting up SDT for Nagios

181

10.2.1

Set up central Nagios server

182

10.2.2

Set up distributed console servers

183

10.3 Configuring Nagios distributed monitoring

185

10.3.1

Enable Nagios on the console server

185

10.3.2

Enable NRPE monitoring

186

10.3.3

Enable NSCA monitoring

186

10.3.4

Configure Selected Serial Ports for Nagios Monitoring

187

10.3.5

Configure Selected Network Hosts for Nagios Monitoring

187

10.3.6

Configure the upstream Nagios monitoring host

188

10.4 Advanced Distributed Monitoring Configuration

188

10.4.1

Sample Nagios configuration

188

10.4.2

Basic Nagios plug-ins

191

10.4.3

Additional plug-ins

192

10.4.4

Number of supported devices

192

10.4.5

Distributed Monitoring Usage Scenarios

193

SYSTEM MANAGEMENT

196

11.1 System Administration and Reset

196

11.2

Upgrade Firmware

197

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11.3

Configure Date and Time

197

11.4

Configuration Backup

198

11.5

Delayed Configuration Commit

201

11.6

FIPS Mode

202

STATUS REPORTS

203

12.1

Port Access and Active Users

203

12.2

Statistics

203

12.3

Support Reports

204

12.4

Syslog

204

12.5

Dashboard

205

12.5.1

Configuring the Dashboard

205

12.5.2

Creating custom widgets for the Dashboard

208

MANAGEMENT

209

13.1

Device Management

209

13.2

Port and Host Logs

210

13.3

Serial Port Terminal Connection

210

13.3.1

Web Terminal

210

13.3.2

SDT Connector access

211

13.4

Power Management

212

CONFIGURATION FROM THE COMMAND LINE

213

14.1

Accessing config from the command line

213

14.2

Serial Port configuration

216

14.3

Adding and Removing Users

219

14.4

Adding and removing user Groups

220

14.5

Authentication

221

14.6

Network Hosts

222

14.7

Trusted Networks

223

14.8

Cascaded Ports

223

14.9

UPS Connections

224

14.10

RPC Connections

225

14.11

Environmental

226

14.12

Managed Devices

227

14.13

Port Log

227

14.14

Alerts

228

14.15

SMTP & SMS

230

14.16

SNMP

231

14.17

Administration

231

14.18

IP settings

231

14.19

Date & Time Settings

232

14.20

Dial-in settings

233

14.21

DHCP server

233

14.22

Services

234

14.23

NAGIOS

235

ADVANCED CONFIGURATION

236

15.1 Custom Scripting

236

15.1.1

Custom script to run when booting

236

15.1.2

Running custom scripts when alerts are triggered

237

15.1.3

Example script - Power Cycling on Pattern Match

238

15.1.4

Example script - Multiple email notifications on each alert

238

15.1.5

Deleting Configuration Values from the CLI

238

15.1.6

Power Cycle any device when a ping request fails

241

15.1.7

Running custom scripts when a configurator is invoked

243

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15.1.8

Backing-up the configuration and restoring using a local USB stick

243

15.1.9

Backing-up the configuration off-box

244

15.2 Advanced Portmanager

245

15.2.1

Portmanager commands

245

15.2.2

External Scripts and Alerts

246

15.3 Raw Access to Serial Ports

247

15.3.1

Access to serial ports

247

15.3.2

Accessing the console/modem port

248

15.4 IPFiltering

248

15.5 Modifying SNMP Configuration

249

15.5.1

/etc/config/snmpd.conf

249

15.5.2

Adding more than one SNMP server

250

15.6 Secure Shell (SSH) Public Key Authentication

251

15.6.1

SSH Overview

251

15.6.2

Generating Public Keys (Linux)

252

15.6.3

Installing the SSH Public/Private Keys (Clustering)

252

15.6.4

Installing SSH Public Key Authentication (Linux)

253

15.6.5

Generating public/private keys for SSH (Windows)

255

15.6.6

Fingerprinting

257

15.6.7

SSH tunneled serial bridging

258

15.6.8

SDT Connector Public Key Authentication

260

15.7 Secure Sockets Layer (SSL) Support

260

15.8 HTTPS

261

15.8.1

Generating an encryption key

261

15.8.2

Generating a self-signed certificate with OpenSSL

261

15.8.3

Installing the key and certificate

262

15.8.4

Launching the HTTPS Server

262

15.9 Power Strip Control

262

15.9.1

The PowerMan tool

263

15.9.2

The pmpower tool

264

15.9.3

Adding new RPC devices

264

15.10 IPMItool

266

15.11 Custom Development Kit (CDK)

269

15.12 Scripts for Managing Slaves

269

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Page 11

APPENDIX

A.CLI Commands and Source Code

B.Hardware Specification

C.Safety and Certifications

D.Connectivity and Serial I/O

E.Terminology

F.End User License Agreement

G.Service and Warranty

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Page 12

Chapter 1

Introduction

This Manual

This User’s Manual walks you through installing and configuring your Black Box Console Server (LES1108A, LES1116A, LES1132A, LES1148A, LES1508A) or Advanced Console Server (LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A, LES1448A). Each of these products is referred to generically in this manual as a “console server.”

Once configured, you will be able to use your console server to securely monitor access and control the computers, networking devices, telecommunications equipment, power-supplies, and operating environments in your data room or communications centers. This manual guides you in managing this infrastructure locally (across your operations or management LAN or through the local serial console port), and remotely (across the Internet, private network, or via dial up).

Manual Organization

This manual contains the following chapters:

1.

Introduction

An overview of the features of console server and information on this

 

 

manual.

2.

Installation

Physical installation of the console server and how to interconnect

 

 

controlled devices.

3.

System Configuration

Describes the initial installation and configuration using the

 

 

Management Console. Covers configuration of the console server on the

 

 

network and the services that will be supported.

4.

Serial & Network

Covers configuring serial ports and connected network hosts, and

 

 

setting up Users and Groups.

5.

Firewall, Failover & OoB

Describes setting up the high availability access features of the console

 

 

server.

6. Secure Tunneling (SDT)

Covers secure remote access using SSH and configuring for RDP, VNC,

 

 

HTTP, HTTPS, etc. access to network and serially connected devices.

7. Auto-response & Logging

Explains how to set up local and remote event/data logs, how to trigger

 

 

SNMP and email alerts and configuring auto-response actions to trigger

 

 

events.

8. Power & Environment

Describes how to manage USB, serial, and network attached power

 

 

strips and UPS supplies including Network UPS Tool (NUT) operation,

 

 

IPMI power control, and EMD environmental sensor configuration.

9. Authentication

Access to the console server requires usernames and passwords that are

 

 

locally or externally authenticated.

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10. Nagios Integration

Describes how to set Nagios central management with SDT extensions

 

and configure the console server as a distributed Nagios server.

11. System Management

Covers access to and configuration of services that will run on the

 

console server.

12. Status Reports

View a dashboard summary and detailed status and logs of serial and

 

network connected devices (ports, hosts, power, and environment)

13. Management

Includes port controls that Users can access.

14 Basic Configuration

Command line installation and configuration using the config command.

15. Advanced Config

More advanced command line configuration activities where you will

 

need to use Linux commands.

The latest update of this manual can be found online at www.blackbox.com

Types of users

The console server supports two classes of users:

I.First, there are the administrative users who will be authorized to configure and control the console server; and to access and control all the connected devices. These administrative users will be set up as members of the admin user group and any user in this class is referred to generically in this manual as the Administrator. An Administrator can access and control the console server using the config utility, the Linux command line, or the browser-based Management Console. By default, the Administrator has access to all services and ports to control all the serial connected devices and network connected devices (hosts).

II.The second class of users are those who have been set up by the Administrator with specific limits of their access and control authority. These users are set up as members of the users user group (or some other user groups the Administrator may have added). They are only authorized to perform specified controls on specific connected devices and are referred to as Users. These Users (when authorized) can access serial or network connected devices; and control these devices using the specified services (for example, Telnet, HHTPS, RDP, IPMI, Serial over LAN, Power Control). An authorized User also has a limited view of the Management Console and can only access authorized configured devices and review port logs.

In this manual, when the term user (lower case) is used, it refers to both the above classes of users. This document also uses the term remote users to describe users who are not on the same LAN segment as the console server. These remote users may be Users, who are on the road connecting to managed devices over the public Internet, or it may be an Administrator in another office connecting to the console server itself over the enterprise VPN, or the remote user may be in the same room or the same office but connected on a separate VLAN than the console server.

Management Console

The Management Console provides a view of the console server and all the connected devices.

Administrators can use any browser to log into the Management Console either locally or from a remote location. They can then use Management Console to manage the console server, the users, the serial

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ports and serially connected devices, network connected hosts, and connected power devices; and to view associated logs and configure alerts.

A User can also use the Management Console, but has limited menu access to control select devices, review their logs and access them using the built-in java terminal or control power to them.

The console server runs an embedded Linux operating system, and experienced Linux® and UNIX® users may prefer to configure it at the command line. To get command line access, connect through a terminal emulator or communications program to the console serial port; connect via ssh or telnet through the LAN; or connect through an SSH tunneling to the console server.

Manual Conventions

This manual uses different fonts and typefaces to show specific actions:

Note Text presented like this indicates issues to note.

Text presented like this highlights important information. Make sure you read and follow these warnings.

Text presented with an arrow head indent indicates an action you should take as part of the procedure.

Bold text indicates text that you type, or the name of a screen object (for example, a menu or button) on the Management Console.

Italic text indicates a text command you enter at the command line level.

Publishing history

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Date

Revision

Update details

September 2011

1.1

Prerelease

October 2011

2.0

Release for V2.8 firmware and later

December 2012

3.0

Release for V3.5 firmware and later

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Copyright

©Black Box Corporation 2011. All Rights Reserved.

Information in this document is subject to change without notice and does not represent a commitment on the part of Black Box. Black Box provides this document “as is,” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.

Black Box may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time. This manual could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes may be incorporated in new editions of the publication.

Notice to Users

Use proper back-up systems and necessary safety devices to protect against injury, death, or property damage caused by system failure. This protection is the user’s responsibility.

This device is not approved for use as a life-support or medical system.

Any changes or modifications made to this device without the explicit approval or consent of Black Box will void Black Box of any liability or responsibility of injury or loss caused by any malfunction.

This equipment is for indoor use and all the communication wirings are limited to the inside of the building.

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Chapter 2

Installation

Introduction

This chapter describes how to install the console server hardware and connect it to controlled devices.

To avoid physical and electrical hazards please read Appendix C on Safety.

2.1Models

There are multiple console server models, each with a different number of network and serial ports or power supply configurations:

 

Serial

USB

Network

Console

Modem

RJ

Power

Memory

 

Ports

Ports

Ports

Port

 

Pinout

 

(flash/RAM)

LES1508A

8

2

2

1

-

02

Ext AC/DC

16/64MB, 4GB

LES1448A

48

2

2

1

Internal CDMA

01

Dual AC

16/64MB, 16GB

LES1432A

32

2

2

1

Internal CDMA

01

Dual AC

16/64MB, 16GB

LES1416A

16

2

2

1

Internal CDMA

01

Dual AC

16/64MB, 16GB

LES1408A

8

2

2

1

Internal CDMA

01

Dual AC

16/64MB, 16GB

LES1348A

48

2

2

1

Internal GSM

01

Dual AC

16/64MB, 16GB

LES1332A

32

2

2

1

Internal GSM

01

Dual AC

16/64MB, 16GB

LES1316A

16

2

2

1

Internal GSM

01

Dual AC

16/64MB, 16GB

LES1308A

8

2

2

1

Internal GSM

01

Dual AC

16/64MB, 16GB

LES1248A-R2

48

3

2

1

Internal V.92

01

Dual AC

16/64MB, 16GB

LES1232A

32

3

2

1

Internal V.92

01

Dual AC

16/64MB, 16GB

LES1216A-R2

16

3

2

1

Internal V.92

01

Dual AC

16/64MB, 16GB

LES1208A-R2

8

3

2

1

Internal V.92

01

Dual AC

16/64MB, 16GB

LES1148A

48

-

1

1

-

00

Single AC

16/64MB

LES1132A

32

-

1

1

-

00

Single AC

16/64MB

LES1116A

16

-

1

1

-

00

Single AC

16/64MB

LES1108A

8

-

1

1

-

00

Ext AC/DC

8/16MB

The next sections show the components shipped with each of these models.

Unpack your kit and verify you have all the parts shown above, and that they all appear in good working order.

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If you are installing the console server in a rack, you will need to attach the rack mounting brackets supplied with the unit, then install the unit in the rack. Make sure you follow the Safety Precautions listed in Appendix C.

Connect your console server to the network, to the serial ports of the controlled devices, and to power as outlined next.

2.1.1Kit components LES1508A Console Server

LES1508A Console Server

(2) UTP CAT5 blue cables

DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors

Power Supply 12VDC 1.0A Wall mount

Printed Quick Start Guide and this User‘s Manual on CD-ROM

2.1.2Kit components LES1308ALES1348A and LES1408A - LES1448A Advanced Console Servers

LES1308A, LES1316A, LES1332A, LES1348A, LES1408A,

LES1416A, LES1432A or LES1448A Advanced Console Server

(2) UTP CAT5 blue cables

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DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors

USB micro-AB adapter cable

Antenna with 10 foot extension cable

Dual IEC AC power cords

Printed Quick Start Guide and User’s Manual on CD-ROM

2.1.3 Kit components LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 Advanced Console Servers

LES1208A-R2, LES1216A-R2, LES1232A or LES1248A-R2

Advanced Console Server

(2) UTP CAT5 blue cables

DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors

Dual IEC AC power cords

Printed Quick Start Guide and User’s Manual on CD-ROM

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2.1.4Kit components LES1116A, LES1132A and LES1148A Console Servers

LES1116A, LES1132A or LES1148A Console Server

(2) UTP CAT5 blue cables

DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors

IEC AC power cord

Printed Quick Start Guide and User’s Manual on CD-ROM

2.1.5Kit components LES1108A Console Server

LES1108A Console Server

(2) UTP CAT5 blue cables

DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors

5-VDC, 2.0A, Power Supply with IEC Socket and AC power cable

Printed Quick Start Guide and this User‘s Manual on CD-ROM

2.2Power connection

2.2.1LES1508A power

The LES1508A includes an external DC power supply unit. This unit accepts an AC input voltage between 100 and 250 VAC with a frequency of 50Hz or 60Hz. The DC power supply comes with a selection of wall socket adapters for each geographic region (North American, Europe, UK, Japan or Australia). The 12-

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VDC connector from the power supply plugs into the 12VDC (PWR) power socket on the side of the LES1508A.

2.2.2LES1408A - LES1448A, LES1308ALES1348A and LES1208A - LES1248A power

The Advanced Console Server models (LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A) all have dual universal AC power supplies with auto failover built in. These power supplies each accept AC input voltage between 100 and 240 VAC with a frequency of 50 or 60 Hz. The total power consumption per console server is less than 30W. Two IEC AC power sockets are located at the rear of the metal case, and these IEC power inlets use conventional IEC AC power cords.

Power cords for various regions are available, although the North American power cord is provided by default. There is a warning notice printed on the back of each unit.

To avoid electrical shock, connect the power cord grounding conductor to ground!

2.2.2LES1116A, LES1132A and LES1148A power

The LES1116A, LES1132A and LES1148A models have a built-in universal auto-switching AC power supply. This power supply accepts AC input voltage between 100 and 240 VAC with a frequency of 50 or 60 Hz. The power consumption is less than 20W.

The LES1116A, LES1132A and LES1148A models have an IEC AC power socket located in the rear of the metal case. This IEC power inlet uses a conventional IEC AC power cord, and the power cords for various regions are available. Call Black Box Technical Support for details at 724-746-5500. (The North American power cord is provided by default.) There is a warning notice printed on the back of each unit.

To avoid electrical shock, connect the power cord grounding conductor to ground.

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2.2.4LES1108A power

The LES1108A includes an external DC power supply unit. This unit accepts an AC input voltage between 100 and 250 VAC with a frequency of 50Hz or 60Hz. The DC power supply has an IEC AC power socket, which accepts a conventional IEC AC power cord. The power cord for North America is included in the kit. The 5-VDC connector from the power supply plugs into the 5VDC power socket on the rear of the LES1108A.

2.3Network connection

The RJ-45 LAN ports are located on the rear panel of the LES1108A and LES1508A, and on the front panel of the rack-mount console servers. Use industry standard Cat5 cabling and connectors. Make sure that you only connect the LAN port to an Ethernet network that supports 10BASE-T/100BASE-T. To initially configure the console server, you must connect a PC or workstation to the console server’s principal network port (labeled NETWORK1 or LAN).

2.4Serial Port connection

The RJ-45 serial ports are located on the rear panel of the LES1108A and on the front panel of the LES1508A and rackmount console servers.

The LES1508A Console Server has a Cisco RJ-45 pinout shown below:

 

 

 

 

PIN

SIGNAL

DEFINITION

DIRECTION

1

CTS

Clear To Send

Input

2

DSR

Data Set Ready

Input

3

RXD

Receive Data

Input

4

GND

Signal Ground

NA

5

GND

Signal Ground

NA

6

TXD

Transmit Data

Output

7

DTR

Data Terminal Ready

Output

8

RTS

Request To Send

Output

 

 

 

 

The LES1108A, LES1116A, LES1132A and LES1148A Console Servers have the Black Box Classic RJ-45 pinout shown below:

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PIN

SIGNAL

DEFINITION

DIRECTION

1

RTS

Request To Send

Output

2

DSR

Data Set Ready

Input

3

DCD

Data Carrier Detect

Input

4

RXD

Receive Data

Input

5

TXD

Transmit Data

Output

6

GND

Signal Ground

NA

7

DTR

Data Terminal Ready

Output

8

CTS

Clear To Send

Input

 

 

 

 

The LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A Advanced Console Servers have the Cyclades RJ-45 pinout shown next:

 

 

 

 

PIN

SIGNAL

DEFINITION

DIRECTION

1

RTS

Request To Send

Output

2

DTR

Data Terminal Ready

Output

3

TXD

Transmit Data

Output

4

GND

Signal Ground

NA

5

CTS

Clear To Send

Input

6

RXD

Receive Data

Input

7

DCD

Data Carrier Detect

Input

8

DSR

Data Set Ready

Input

 

 

 

 

The rackmount console servers also have a DB9 LOCAL (Console/Modem) port on front panel. The LE1108A has a DB9 LOCAL (Console/Modem) port on rear panel. With the LES1508, Serial Port 1 is configured by default in Local Console (modem) mode.

Conventional CAT5 cabling with RJ-45 jacks is used for serial connections. Before connecting an external device’s console port to the console server serial port, confirm that the device supports the standard RS-232C (EIA-232).

Black Box supplies a range of cables and adapters that may be required to connect to the more popular servers and network appliances. Call Technical Support at 724-746-5500 for details.

2.5USB Port Connection

The LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 console servers each also have one USB1.1 port on the front face and two additional USB 2.0 ports at the rear face (adjacent to modem jack).

The LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A console servers each also have one USB1.1 port on the front face and one additional USB 2.0 ports at the rear face. This USB2.0 port is adjacent to antenna connector and conne cts using the micro-AB USB cable.

The LES1508A console server has twoUSB 2.0 ports on the front face. The USB2.0 ports can be used for:

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connecting to USB consoles of Managed Devices (e.g. for managing UPS supplies)

attaching other external USB peripherals (e.g. an external USB memory stick or modem)

adding supported Sierra Wireless cellular USB modems

plugging in USB hubs to provide additional ports

The USB1.1 port is best reserved for use with an external USB memory stick dedicated to recovery firmware boot images/ extended log file storage etc.

2.6Antenna and SIM

The LES1408A, LES1416A, LES1432A and LES1448A console servers also have an internal CDMA cellular modem requiring external antenna connection.

The LES1308A, LES1316A, LES1332A and LES1348A console servers have an internal GSM cellular modem that requires a SIM card and an external antenna.

Before powering on the console server:

Screw the external antenna coax cable onto the MAIN screw mount SMA connector on the rear of the console server (2).

The AUX connector can be used either for receive diversity or for GPS.

Your GSM cellular carrier will provide you with a SIM card. Insert the SIM card (1.) and it will lock into place. Take care to insert SIM card with contacts facing downwards.

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Chapter 3

Initial System Configuration

Introduction

This chapter provides step-by-step instructions for the console server’s initial configuration, and for connecting it to the Management or Operational LAN. The Administrator must:

Activate the Management Console.

Change the Administrator password.

Set the IP address console server’s principal LAN port.

Select the network services that will be supported.

This chapter also discusses the communications software tools that the Administrator may use to access the console server.

3.1Management console connection

Your console server is configured with a default IP Address 192.168.0.1 Subnet Mask 255.255.255.0 Directly connect a PC or workstation to the console server.

Note For initial configuration we recommend that you connect the console server directly to a single PC or workstation. However, if you choose to connect your LAN before completing the initial setup steps, it is important that:

you make sure that there are no other devices on the LAN with an address of 192.168.0.1

the console server and the PC/workstation are on the same LAN segment, with no interposed router appliances.

3.1.1 Connected PC/workstation set up

To configure the console server with a browser, the connected PC/workstation should have an IP address in the same range as the console server (e.g. 192.168.0.100):

To configure the IP Address of your Linux or Unix PC/workstation simply run ifconfig

For Windows PCs (Win9x/Me/2000/XP/ Vista/ 7/NT):

Click Start -> (Settings ->) Control Panel and double click Network Connections (for 95/98/Me, double click Network).

Right click on Local Area Connection and select Properties.

Select Internet Protocol (TCP/IP) and click Properties.

Select Use the following IP address and enter the following details:

o IP address: 192.168.0.100

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oSubnet mask: 255.255.255.0

If you want to retain your existing IP settings for this network connection, click Advanced and Add the above as a secondary IP connection.

If it is not convenient to change your PC/workstation network address, you can use the ARP-Ping command to reset the console server IP address. To do this from a Windows PC:

Click Start -> Run (or select All Programs then Accessories then Run).

Type cmd and click OK to bring up the command line.

Type arp –d to flush the ARP cache.

Type arp –a to view the current ARP cache (this should be empty).

Now add a static entry to the ARP table and ping the console server to assign the IP address to the console server. In the example below, a console server has a MAC Address 00:13:C6:00:02:0F (designated on the label on the bottom of the unit) and we are setting its IP address to 192.168.100.23. Also the PC/workstation issuing the arp command must be on the same network segment as the console server (that is, have an IP address of 192.168.100.xxx)

Type arp -s 192.168.100.23 00-13-C6-00-02-0F (Note for UNIX the syntax is: arp -s 192.168.100.23 00:13:C6:00:02:0F).

Type ping -t 192.18.100.23 to start a continuous ping to the new IP Address.

Turn on the console server and wait for it to configure itself with the new IP address. It will start replying to the ping at this point.

Type arp –d to flush the ARP cache again.

3.1.2Browser connection

Activate your preferred browser on the connected PC/workstation and enter https://192.168.0.1 The Management Console supports all current versions of the popular browsers (Internet Explorer, Mozilla Firefox, Chrome, and more).

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You will be prompted to log in. Enter the default administration username and administration password:

Username: root

Password: default

Note Console servers are factory configured with HTTPS access enabled and HTTP access disabled.

A Welcome screen, which lists initial installation configuration steps, will be displayed:

-Change the default administration password on the Users page (Chapter 3).

-Configure the local network settings on the System/IP page (Chapter 3).

-Configure port settings and enable ….. the Serial & Network/Serial Port page (Chapter 4).

-Configure users with access to serial ports on the Serial & Network/Users page (Chapter 4).

If your system has a cellular modem you will also be given the steps to configure the cellular router features:

-Configure the cellular modem connection on System/Dial page (Chapter 5)

-Allow forwarding to the cellular destination network on System/Firewall page (Chapter 5)

-Enable IP masquerading for cellular connection on System/Firewall page (Chapter 5)

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Black Box LES1332A, LES1408A, LES114BA, LES1208A-R2, LES1132A User Manual

After completing each of the above steps, you can return to the configuration list by clicking in the top left corner of the screen on the Black Box logo.

Note If you are not able to connect to the Management Console at 192.168.0.1 or if the default Username/Password were not accepted, then reset your console server (refer to Chapter 11).

3.2Administrator Password

For security reasons, only the administrator user named root can initially log into your console server. Only people who know the root password can access and reconfigure the console server itself. However, anyone who correctly guesses the root password could gain access (and the default root password is default). To avoid this, enter and confirm a new root password before giving the console server any access to, or control of, your computers and network appliances.

The system password can be changed by editing the root user on the Serial & Network: Users & Groups form

Select Change default administration password on the Welcome screen which will take you to

Serial & Network: Users & Groups where you can add a new confirmed Password for the user root

Enter a new Password then re-enter it in Confirm . This is the new password for root, the main administrative user account, so choose a complex password, and keep it safe.

Note There are no restrictions on the characters that can be used in the Password. It can contain up to 254 characters. However, only the first eight System Password characters are used to make the password hash.

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Click Apply. Since you have changed the password you will be prompted to log in again. This time, use the new password.

Note If you are not confident that your console server has the current firmware release, you can upgrade. Refer to Upgrade Firmware—Chapter 10.

3.2.1Set up new administrator

It is also recommended that you set up a new Administrator user as soon as convenient and log-in as this new user for all ongoing administration functions (rather than root).

This Administrator can be configured in the admin group with full access privileges through the Serial & Network: Users & Groups menu (refer Chapter 4 for details)

3.2.2Name the console server

It is also recommended that you set up a System Name for your console server to make it simple to identify.

Select System: Administration and enter a System Name and System Description for the console server to give it a unique ID.

Note The System Name can contain from 1 to 64 alphanumeric characters (however you can also use the special characters “-”, “_”, and “.”)

There are no restrictions on the characters that can be used in the System Description or the System Password (each can contain up to 254 characters). However, only the first eight System Password characters are used to make the password hash.

The MOTD Banner can be used to display a “message of the day” text to users

Click Apply

3.3Network IP address

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