Black Box ACX080 User Manual

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ServSwitchDKM FX

Provides flexible and super-fastcrosspoint switching of Full HD video in KVM enterprises.

Customer

Order toll-freein the U.S.: Call877-877-BBOX(outside U.S. call724-746-5500)

Support

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500or fax

Information

724-746-0746• Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,

 

PA 15055-1018• Web site: www.blackbox.com •E-mail:info@blackbox.com

 

 

Trademarks Used in this Manual

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.

Mac is a registered trademark of Apple Computer, Inc.

IBM is a registered trademark of International Business Machines Corporation.

Java is a registered trademark of Oracle Corporation.

TOSLINK is a registered trademark of Toshiba Corporation.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

Page 2

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FCC and IC RFI Statements/NOM Statement

FEDERAL COMMUNICATIONS COMMISSION AND

INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequencyenergy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference­ to radio communication.

It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission­ from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Normas Oficiales Mexicanas (NOM)

Electrical Safety Statement

INSTRUCCIONES DE SEGURIDAD

1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2.Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3.Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

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NOM Statement

4.Todas las instrucciones de operación y uso deben ser seguidas.

5.El aparato eléctrico no deberá ser usado cerca del agua—porejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6.El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7.El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8.Servicio—Elusuario no debe intentar dar servicio al equipo eléctrico más allá lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9.El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10.El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12.Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13.Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14.El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15.En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16.El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

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NOM Statement

17.Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18.Servicio por personal calificado deberá ser provisto cuando:

A:El cable de poder o el contacto ha sido dañado; u

B:Objectos han caído o líquido ha sido derramado dentro del aparato; o

C:El aparato ha sido expuesto a la lluvia; o

D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E:El aparato ha sido tirado o su cubierta ha sido dañada.

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Safety Instructions

Safety Instructions

For reliable and safe long-termoperation of your ServSwitch DKM FX, follow these guidelines:

Installation

Only use in dry, indoor environments.

The ServSwitch DKM FX and the power supply units can get warm. Don’t put them in an enclosed space without any airflow.

Do not obscure ventilation holes.

Only use power supplies originally supplied with the product or manufacturerapproved replacements. Do not use a power supply if it appears to be defective or has a damaged case.

Connect all power supplies to grounded outlets. In each case, make sure that the ground connection is maintained from the outlet socket to the power supply’s AC power input.

Do not connect the link interface to any other equipment, particularly network or telecommunications equipment.

Take any required ESD precautions.

Repair

Do not attempt to open or repair a power supply unit.

Do not attempt to open or repair the ServSwitch DKM FX. There are no user-serviceableparts inside.

Contact Black Box Technical Support at 724-746-5500or info@blackbox.com if there is a fault.

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Table of Contents

 

 

 

Chapter

 

Page

1.

Specifications..........................................................................................

10

 

1.1

Interfaces.........................................................................................

10

 

 

1.1.1

DVI-DSingle Link...................................................................

10

 

 

1.1.2

USB HID.................................................................................

10

 

 

1.1.3

RJ-45(Network)....................................................................

10

 

 

1.1.4

RS-232(Serial).......................................................................

11

 

 

1.1.5

RJ-45(Interconnect)..............................................................

11

 

 

1.1.6

Fiber SFP Type LC (Interconnect)............................................

11

 

 

1.1.7

SDI (Interconnect)..................................................................

11

 

1.2

Interconnect Cable...........................................................................

11

 

 

1.2.1

CATx......................................................................................

11

 

 

1.2.2

Fiber.......................................................................................

12

 

 

1.2.3

Coaxial...................................................................................

13

 

1.3

Supported Peripherals......................................................................

14

 

1.4

Connector Pinouts...........................................................................

14

 

 

1.4.1

CPU Board.............................................................................

14

 

 

1.4.2

I/O Board CATx......................................................................

16

 

 

1.4.3

I/O Board SFP.........................................................................

16

 

 

1.4.4

I/O Board SDI.........................................................................

16

 

1.5

Power Supply...................................................................................

17

 

1.6

Environmental Conditions................................................................

17

 

1.7

Size.........

..........................................................................................

17

 

1.8

Shipping Weight..............................................................................

17

2.

Overview..................................................................................................

 

18

 

2.1

Description.......................................................................................

18

 

 

2.1.1

Application............................................................................

18

 

 

2.1.2

Access Options......................................................................

18

 

2.2

System Overview..............................................................................

19

 

2.3

Available Products...........................................................................

20

 

2.4

What’s Included..............................................................................

20

 

2.5

Device Views....................................................................................

21

 

 

2.5.1

ServSwitch DKM FX 288-Port................................................

21

 

 

2.5.2

ServSwitch DKM FX 160-Port...............................................

22

 

 

2.5.3

ServSwitch DKM FX 80-Port.................................................

23

 

 

2.5.4

ServSwitch DKM FX 48-Port..................................................

24

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Table of Contents

Chapter

 

Page

 

2.6

Diagnostics and Status.....................................................................

24

 

 

2.6.1

Status LEDs............................................................................

24

 

 

2.6.2

Port Status............................................................................

30

 

 

2.6.3

Network Status.....................................................................

33

 

 

2.6.4

Firmware Status....................................................................

35

 

2.7

Trace Function..................................................................................

37

3.

Installation

.............................................................................................

39

 

3.1

System Setup..................................................................................

39

 

3.2

Example Applications......................................................................

40

 

 

3.2.1

KVM Matrix..........................................................................

40

 

 

3.2.2

Video Matrix..........................................................................

41

 

 

3.2.3

Parallel Operation (Stacking).................................................

42

 

 

3.2.4

Cascading.............................................................................

43

4.

Configuration.........................................................................................

45

 

4.1

Command Mode............................................................................

45

 

4.2

Control Options..............................................................................

46

 

 

4.2.1

Control via OSD....................................................................

46

 

 

4.2.2

Control via Java Tool.............................................................

50

 

 

4.2.3

Control via Serial Interface....................................................

56

 

4.3

Assignment.....................................................................................

56

 

 

4.3.1

Virtual CPU to Real CPU.......................................................

56

 

 

4.3.2

Real Console to Virtual Console............................................

58

 

4.4

System Settings................................................................................

59

 

 

4.4.1

System Data...........................................................................

59

 

 

4.4.2

Automatic ID........................................................................

62

 

 

4.4.3

Access...................................................................................

64

 

 

4.4.4

Switch...................................................................................

67

 

 

4.4.5

Network.................................................................................

70

 

 

4.4.6

Date and Time......................................................................

72

 

4.5 User Settings.....................................................................................

74

 

4.6

Extender Settings............................................................................

77

 

4.7

CPU Settings....................................................................................

81

 

4.8

Console Settings.............................................................................

84

 

 

4.8.1

CON Devices.........................................................................

84

 

 

4.8.2

Mouse and Keyboard...........................................................

88

 

4.9

Saving and Loading of Configurations............................................

90

 

 

4.9.1

Active Configuration.............................................................

90

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Table of Contents

 

 

 

Chapter

 

Page

 

 

4.9.2

Saving of Configurations (Internal).........................................

91

 

 

4.9.3

Loading of Configurations (Internal)......................................

93

 

 

4.9.4

Saving of Configurations (External).......................................

95

 

 

4.9.5 Loading of Configurations (External)....................................

96

 

4.10

Export and Import Options............................................................

97

 

 

4.10.1 Export Options......................................................................

97

 

 

4.10.2 Import Options.....................................................................

98

 

4.11 Firmware Update............................................................................

99

5.

Operation

.........................................................................................

101

 

5.1

Operation via Hotkeys..................................................................

101

 

 

5.1.1

Direct Switching...............................................................

101

 

 

5.1.2

Scan Mode.......................................................................

102

 

 

5.1.3 Addressing of Master and Slave.......................................

102

 

 

5.1.4

Function Keys <F1>–<F12>.............................................

103

 

5.2

KVM Switching............................................................................

103

 

5.3

Serial Interface.............................................................................

106

 

5.4 Power On and Power Down Functions........................................

107

 

 

5.4.1

Restart..............................................................................

107

 

 

5.4.2

Reset................................................................................

107

 

 

5.4.3

Power Down....................................................................

107

6.

Serial Control.......................................................................................

108

7.

Troubleshooting....................................................................................

120

 

7.1

External Failure...............................................................................

120

 

7.2

Video Interference..........................................................................

120

 

7.3

Fans Malfunction...........................................................................

120

 

7.4

Power Supply Units Malfunction....................................................

121

 

7.5

Network Error................................................................................

121

 

7.6

ServSwitch DKM FX Failure............................................................

121

 

7.7

Blank Screen..................................................................................

122

 

7.8

Contacting Black Box.....................................................................

122

 

7.9

Shipping and Packaging.................................................................

123

Appendix. Glossary......................................................................................

124

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Page 9

Chapter 1: Specifications

1. Specifications

1.1 Interfaces

1.1.1 DVI-DSingle Link

The video interface supports the DVI-Dprotocol. All signals that comply withDVI-Dsingle-linkstandard can be transmitted. This includes, for example, monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048 x 1152). Data rate is limited to 165 MPixel/s.

1.1.2 USB HID

Devices with USB HID interface support a maximum of two devices with

USB HID protocol. Each USB HID port provides a maximum current of 100 mA.

Keyboard

Compatible with most USB keyboards. Certain keyboards with additional functions may require custom firmware to operate. Keyboards with an integral USB Hub (Mac® keyboards, for example) are also supported.

Mouse

Compatible with most 2-button,3-button,and scroll mice.

Other USB HID devices

The proprietary USB emulation also supports certain other USB HID devices, such as specific touchscreens, graphics tablets, bar-codescanners, or special keyboards. Support cannot be guaranteed, however, for every USB HID device.

NOTE: Only two USB HID devices are supported concurrently, such as keyboard and mouse or keyboard and touchscreen. A hub is allowed, but it does not increase the number of HID devices allowed.

To support other USB “non-HID”devices, such as scanners, Web cams or memory devices, choose our devices with transparent USB support.

1.1.3 RJ-45(Network)

CATx device communication requires a 1000BASE-Tconnection. Pin the cable according toEIA/TIA-568-B(1000BASE-T)standard withRJ-45connectors at both ends. All four wire pairs are used in both directions. The cabling is suitable forfull-duplexoperation. For the cable connection to a source (computer, CPU), use across-pinnednetwork cable.

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