Black Box ACU1006DVRA User Manual

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November 2009

CAT5 KVM Extender

Local Hubs

ACU1006RA

ACU1006DRA

ACU1012RA

ACU1006SRA

ACU1006DSRA

ACU1006VRA

ACU1006DVRA

THE SERVSWITCHFAMILY

Welcome to the ServSwitch™ Family!

Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it-doesn’tmodel that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiplecomputers—evencomputers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-onecables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch™ family from Black Box—theone-stopanswer for all yourKVM-switchingneeds!

This manual will tell you all about your new ServSwitch™ Brand CAT5 KVM Extender Local Hub, including how to install, operate, and troubleshoot it. For an introduction to the Extender, see Chapter 2. The Extender product codes covered in this manual are:

ACU1006RA

ACU1006DRA

ACU1012RA

ACU1006SRA

ACU1006DSRA

ACU1006VRA

ACU1006DVRA

 

User Guide Revision: 2.0 (November 2009)

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THE SERVSWITCHFAMILY

Copyrights and Trademarks

©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of this product.

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FCC/CDC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS

RADIO-FREQUENCYINTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequencyenergy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par le Ministère des Communications du Canada.

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DECLARATION OF CONFORMITY

EUROPEAN UNION COMPLIANCE STATEMENT

WARNING!

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures.

This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.

To maintain compliance the use of correctly installed shielded (STP/FTP) interconnection cable is advised. Only use CPU cables and power supplies provided (or recommended) for use with this product.

When used in environments that have high levels of electromagnetic interference or excessive power ground noise, you may experience disturbances to video and/or data transmission. If this is the case, please refer to the Troubleshooting section of the User Guide for further information, or contact Technical Support. In electrically noisy environments, the use of shielded (STP/FTP) rather than unshielded (UTP) interconnection cable is recommended.

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NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2.Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3.Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4.Todas las instrucciones de operación y uso deben ser seguidas.

5.El aparato eléctrico no deberá ser usado cerca del agua—porejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6.El aparato eléctrico debe ser usado únicamente con carritos o pedestals que sean recomendados por el fabricante.

7.El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8.Servicio—Elusuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9.El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10.El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11.El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12.Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13.Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

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NOM STATEMENT

14.El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15.En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16.El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17.Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18.Servicio por personal calificado deberá ser provisto cuando:

A:El cable de poder o el contacto ha sido dañado; u

B:Objectos han caído o líquido ha sido derramado dentro del aparato; o

C:El aparato ha sido expuesto a la lluvia; o

D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E:El aparato ha sido tirado o su cubierta ha sido dañada.

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SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-termoperation please note the following installation guidelines:

Do not use to link between buildings.

Only use in dry, indoor environments.

If the building has 3-phaseAC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase.

Try not to route the CATx link cable alongside power cables.

The use of shielded CATx cable is recommended to maintain compliance.

Ensure that the system connected to the Local Unit is connected to power ground.

This product is not suitable for use in isolated medical environments.

To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:

Only use power supplies originally supplied with the product or manufacturer-approvedreplacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.

Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.

Do not attempt to modify or repair this product, or make a connection from the CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.

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CONTENTS

 

 

Contents

 

1.

Overview

10

 

1.1

Introduction

10

 

1.2

Glossary

10

 

1.3

Features

12

 

1.4

Product Range

13

 

1.5

Compatibility

14

 

1.6

How to Use This Guide

16

2.

Installation

17

 

2.1

Package Contents

17

 

2.2

Interconnection Cable Requirements

18

 

2.3

Local Hub Installation

19

3.

Operation

24

 

3.1

Overview

24

3.2Operation of Dual Access Standard & Serial Local Hubs25

3.3 Operation of Dual Access Audio/Serial Local Hubs

27

4. Troubleshooting

29

4.1

Video

29

4.2

Audio

30

4.3

Serial

30

4.4

Keyboard & Mouse

31

4.5

General Questions

32

Appendix A: Example Applications

33

Appendix B: Audio/Serial Ports

38

Appendix C: Calling Black Box

43

Appendix D: Specifications

44

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