Bissell 4104 User Manual

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PowerGroom Pet®


U S E R ’ S G U I D E

4 1 0 4 S E R I E S

3Safety Instructions

4Product View

5-6 Assembly

6-10 Operations

11-16 Maintenance and Care

16-17 Troubleshooting

18 Consumer Services

18Replacement Parts

19Additional Accessories


Thanks for buying a BISSELL Vacuum

We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your BISSELL vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated

Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL vacuum .

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO

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When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your upright VACUUM.

Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.

WARNING:To reduce

the risk of fire, electric shock, or injury:

Do not modify the polarized plug to fit a non-polarizedoutlet or extension cord.

Do not leave vacuum cleaner unattended when it is plugged in.

Unplug from outlet when not in use and before servicing.

Unplug before attaching the TurboBrush.

Do not use outdoors or on wet surfaces.

Do not allow children to operate vacuum cleaner or use as a toy.

Close attention is necessary when used by or near children.

Do not use for any purpose other than described in this user’s guide.

Use only manufacturer’s recommended attachments.

Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle vacuum cleaner or plug with wet hands.

Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Turn off all controls before plugging or unplugging vacuum cleaner.

Use extra care when cleaning stairs.

Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors.

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Do not use without filters in place.

Use only on dry, indoor surfaces.

Keep appliance on a level surface.

Do not carry the vacuum cleaner while it is running.



To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

This model is for household use only.

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Product view




Upper Tank

Easy Empty

Dirt Container






Pet Hair


Wide Cleaning Foot

Hose Clip

Stretch Hose

Dusting Brush/

Upholstery Tool

Carry Handle

Crevice Tool

Twist ‘n Snap™


Power Switch

Extension Wand

Pet Contour


HEPA Media

Post Motor Filter

Lock ‘n Seal® Lever

Handle Release


Height Adjustment


Quick Release

Cord Wraps







Cord Wraps

Hose Wand Base

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The only tool you’ll need to assemble your vacuum cleaner is a Phillips screwdriver.

Attach handle to vacuum

1. Locate the handle and cord wrap. Remove


the screw packet taped to the handle.


2.Stand the vacuum upright and from the rear of the unit, slide the base of the handle firmly into the grooves at the top of the vacuum body.

3.Ensure that the handle fits firmly to the vacuum body. If there are any gaps, continue to push firmly until the handle is secure.

4.Insert the provided screw into the existing hole, attaching the handle to the body of the vacuum. Tighten securely with a screwdriver.


Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.


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Attach vacuum hose and tools

1.Attach the Twist ‘n Snap™ Hose by lining up the tabs on the base with the corresponding notches on the back of the vacuum as shown.

2.Turn the Twist ‘n Snap Hose to the right to lock the hose into place.

3.Grasping the Quick Reach Handle, slide the end of the Hose Wand onto the Hose Wand Base. Snap the Hose into the Hose Clip.

NOTE: The vacuum will not operate effectively unless the hose wand is firmly attached.

4.Slide the extension wand and crevice tool into the storage clip on back of vacuum.

Twist 'n


Snap Hose




5.Slide the dusting brush/upholstery tool into the storage clip on back of vacuum.

6.Attach the Pet Contour Tool to the back of the vacuum by inserting tool into storage clip.

7.Store Pet TurboBrush on the front of the handle by lining up the TurboBrush base with the base of the holder then push back to snap into place.

8.Flip the pet hair lifter down until it clicks into place on the front of the foot.

NOTE: Flip the Pet Hair Lifter down for carpeted surfaces and up for non-carpetedsurfaces (see page 7 for more information).


Power switch

The Power Switch is located on the left side of the vacuum. Push the rocker switch “ON” (I) to vacuum, and “OFF” (O) when cleaning is complete.

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Pet Hair Lifter


Before using your vacuum, make sure that the dirt container is in the locked position and that all filters (pre-motorand HEPA postmotor) are in place. Do not operate your vacuum without these filters.


For above floor cleaning, the floor brush will continue to rotate but is raised above floor. To prevent carpet damage, do not lean on the vacuum or let the powerfoot tilt forward.


To avoid personal injury and to prevent the cleaner from falling when cleaning stairs, always place it at the bottom of the stairs.

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Handle positions

Press the handle release pedal, located on the lower left side of the vacuum, with your foot to place your vacuum into one of three cleaning positions.

1.Upright – For storage and above floor cleaning with tools.

2.Normal Cleaning – Press handle release pedal once. Position used for most household floor cleaning tasks.

3.Low Cleaning – With the vacuum in normal cleaning position, press handle release pedal again. Use for reaching under low furniture such as tables, chairs or beds.

Height adjustment

The powerfoot/rotating floor brush on your vacuum can be adjusted to clean several floor surfaces.

NOTE: For optimal cleaning performance, adjust to the lowest practical setting. If your cleaner is difficult to push, adjust to

the next higher setting.

1.Turn height adjustment knob to desired setting.

Bare Floor

For non-carpeted,


indoor surfaces

Lowest Setting

For short pile carpets

Medium Setting

For short and medium


pile carpets

Highest Setting

For plush pile carpet




Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose.


Height Adjustment Knob

Pet Hair Lifter

Use to pick up pet hair from carpeted surfaces. Just


vacuum like you normally would. The vacuum will


grab pet hair when you pull back and it will release


hair and suction it up when you push forward.


NOTE: Turn vacuum off before you flip up or


flip down the Pet Hair Lifter.


1. Carpeting – While vacuum is in upright


position flip Pet Hair Lifter down until it


clicks into place on the front of the foot. Turn


height adjustment knob to lowest setting.


2.Hard floor – Flip Pet Hair Lifter up. Push the yellow release button just above the feature, and it will flip up and out of the way.

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Transporting cleaner

1.To move your cleaner from room to room, put the handle in the upright position, tilt the cleaner back on its rear wheels and push forward.

2.The cleaner can also be moved by using the carry handle.

Special on-boardtools

Your vacuum is not only a powerful carpet and rug cleaner, it’s also a versatile above floor vacuum cleaner when you select one of the special tools.

1.Raise the handle to the upright position.

2.Grasp the hose wand handle to separate from hose wand base.

3.Attach tools by firmly pushing onto vacuum hose, hose wand or extension wand. Be sure the hose and tool fit snuggly together by twisting tightly.

Dusting Brush/Upholstery Tool: Two types of cleaning tools in one attachment.

Use the dusting brush to dust furniture, blinds, books, lamps, shelves and baseboards.

Slide the brush off to use the upholstery tool on cushions, draperies and fabrics.


correct way to carry

Dusting Brush/

Upholstery Tool

Crevice Tool

Extension Wand

Hose Wand

Pet Contour Tool

Hose Wand


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Special on-boardtools (continued)

Crevice Tool: Use in tight narrow spaces.

Extension Wand: Use with desired attachment for a longer reach.

Hose Wand: Use with desired attachment for a longer reach or for cleaning hard to reach places.

Pet Contour Tool: Use to reach into corners and edges on stairs as well as armrests and other curved surfaces. The tool can be flipped to use in any direction.

Dusting Brush/

Upholstery Tool

Crevice Tool

Extension Wand

Hose Wand

Pet TurboBrush: Use rotating brush action for small flat areas such as cushions and beds.

NOTE: Press gently down and pull towards you in a raking motion. Too much pressure will cause the brush to stop rotating.

Pet Contour Tool

Hose Wand


Pet Contour Tool

Pet TurboBrush


These tools are designed to remove pet hair from upholstered or carpeted surfaces. They should not be used on pets.


Hair, string and small objects can block the vacuum hose or tools. Check them occasionally for obstructions.


The rotating floor brush continues to rotate while tools are in use. To reduce the risk of injury from moving parts, always move the cleaner with the carrying

handle. Always place vacuum cleaner on the floor with handle in upright position when using tools. Never place your fingers under the cleaner when it is running. Never place powerfoot on furniture or uneven surfaces. Do not place vacuum cleaner close enough to objects to pull them into rotating brush.

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Power cord usage

1.To use your vacuum, remove the cord and plug it into an electrical outlet. For your convenience, there are two quick release cord wraps for easy cord removal. There is also a cord clip that is part of the upper cord wrap where you can attach the cord when vacuuming.

2.When you are finished cleaning, turn vacuum cleaner off.

3.Unplug power cord by grasping the polarized plug (NOT the cord) and disconnect from outlet.

4.Loop power cord around cord wraps on side of vacuum cleaner. Be sure to first return the quick release cord wraps back to their original position before wrapping the cord.

5.Clip molded plug to power cord to secure.


Quick Release Cord Wraps

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