Bissell 39W7 User Manual

2.61 Mb

Earn BISSELL Rewards!

Register your product today!

See details on back page



2Thank You

3Safety Instructions

4Product View


6-8 Operations

9 Maintenance and Care

10 Troubleshooting

10 Replacement Parts



12Product Registration

12 Consumer Services

Thanks for buying a BISSELLLift-OffSteam Mop

We’re glad you purchased a BISSELL Lift-OffSteam Mop. Everything we know about floor care went into the design and construction of this complete,high-techhome cleaning system.

Your BISSELL Lift-OffSteam Mop is well made, and we back it with a limited two year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and

service of high quality homecare products like your BISSELL Lift-OffSteam Mop .

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO


Complete Line of BISSELL Lift-Off® Products





Steam Mop

Deep Cleaner

Multi Cyclonic

Floors & More




Cordless Stick Vacuum

For more information visit

2 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your Lift-OffSteam Mop.


reduce the risk of fire, electric shock, or injury:

Do not direct steam at people, animals, or at electrical outlets.

Do not expose to rain.

Store indoors.

Unplug from outlet when not in use and before conducting maintenance

or troubleshooting.

Do not leave steam cleaner unattended.

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

Do not service steam cleaner when it is plugged in.

Do not handle steam cleaner with wet hands.

Do not use steam cleaner if it has been dropped, damaged, left outdoors or dropped into water, return it to a service center.

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, or expose cord to heated surfaces.

Do not unplug by pulling on cord.

Do not use appliance in an enclosed space filled with vapor given off by oil-basepaint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

Do not allow to be used as a toy.

Do not use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam-sensitivematerials.

Do not immerse.

Do not use for any purpose other than described in this User’s Guide.

Use only manufacturer’s recommended attachments - use of attachments not provided or sold by BISSELL may cause fire, electric shock or injury.

Never put descaling, aromatic, (not including the BISSELL Eucalyptus Mint Natural Aroma, water products), alcoholic or detergent products into the steam cleaner, as this may damage it or make it unsafe for use.

Unplug by grasping the plug, not the cord.

Close attention is necessary when used by or near children.

Do not attempt to use without water in the tank.

Do not put any object into appliance openings; or use with blocked opening.


Commercial use of this unit void the manufacturer's warranty.


This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding

provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-groundingcon-

ductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.



Grounding Pin


Improper connection of the equipmentgrounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-voltcircuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that

the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

This model is for household use only. 3

w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1

Product view

Steam on

Demand Trigger

Steam Trigger

Detachable Pod


Quick Release™

Easy Carrying


Cord Wrap



Power Cord



Steam Control

Detachable Steam









Water Purification


Lower Cord


Body Base






Optional Accessories:

Mop Pads - 2 pack Water Purification



Scented Water-

Steam Mop


Eucalyptus Mint

4 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


Your Lift-OffSteam Mop assembles quickly and easily. The only thing you will need for assembly is a Phillips head screwdriver.

Your Lift-OffSteam Mop is packaged with the following items:

Handle Assembly

Lower Body base

Detachable Steam Pod with water purification

Maneuverable Swivel Head Removable Water Tank

1 small Phillips Head Screw taped to the handle

2 Deluxe Mop Pads

1.Attach lower body base to maneuverable swivel head.

2. Secure maneuverable swivel head with small Phillips head screw. Tighten until secure.

3.Slide handle assembly down into lower body base until it will go no further. Secure the handle by turning the knob until tight

Lift-OffSteam Mop assembly is now complete.

Handle Assembly

small Screw

Lower Body

Removable Water Tank


Swivel Head

2 Deluxe Mop Pads

1 2



w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


Features and accessories

Removable water tank

The water tank is located on the front of the Lift-OffSteam Mop. It can be refilled with water any time during use. Distilled or demineralized water may be used in place of tap water.

Do not use chemicals with your Lift-OffSteam Mop (not including BISSELL Eucalyptus Mint Natural and water product.

Water purification system

This filter removes minerals and other impurities from tap water, preventing water deposits from damaging your LiftOff Steam Mop. It should be replaced when the bright green grains turn blue. To maximize performance of the filter, distilled water may be used.

Ready light

The ready light will glow when the LiftOff Steam Mop is ready to use.

Steam on demand trigger

Press to release steam.

Maneuverable swivel head

Use to clean around furniture and hard to reach areas on the floor.

Mop pads

Reuseable microfiber mop pad is machine washable and safe for all hard floor surfaces.

Circular scrubbing brush tool

Attach to end of the hose for scrubbing stubborn soil and hard to reach areas. Color coded for specific use. Red for bathrooms and black for the kitchen.

Grout brush tool

Attach to end of the hose for scrubbing small cracks and crevices.

Flat surface Microfiber pad cleaning tool

Attach flat surface with pad to the end of the adapter. Attach to the end of the hose for cleaning large flat surfaces.


Do not attempt to use your Lift-OffSteam Mop without water in the tank.


Thermal shock can shatter glass. Before cleaning cold glass surfaces, carefully warm the surface by directing the steam jet on the glass from a distance at no less than four to six inches.

6 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


Getting ready

1. Attach mop pad



A. Set the mop pad flat on the floor



B.Line up the mop head and place it inside the mop pad with cord located at rear of mop head. Tighten cord to ensure tight fit.

2.Fill water tank

A.Remove tank by lifting straight up and

away from the unit.



B. Unscrew cap and remove from tank.



C. Fill water tank with water. For best results, water should be at room temperature.

D.Replace the assembly cap and tighten until snug.

E.Replace water tank by lining up vertical guides and gently sliding tank into place.

3.Select a steam control setting. Light is for delicate floors such as hardwood and laminates. Medium is for everyday cleaning, and Tough is for hard to clean messes.

4.Twist the quick release cord wrap clockwise to unwrap the power cord completely and plug into a 120-Voltgrounded outlet as described on the Important Safety Instructions, page 3.

5.The ready light will illuminate in 30 seconds when the Lift-OffSteam Mop is ready for use.

Before you clean

Thoroughly sweep or vacuum floor prior to cleaning with the Lift-OffSteam Mop.

Cleaning hard floors

Your Lift-OffSteam Mop is designed to clean hard flooring such as ceramic tile, vinyl, laminate, marble, stone and sealed hard wood floors. Use of yourLift-OffSteam Mop on waxed or some unwaxed floors may result in a dimin-

ished glossiness. The Lift-OffSteam Mop is not for use on unsealed wood floors. For best results test in an inconspicuous area and check the care instructions from your flooring manufacturer.


w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


Cleaning hard floors continued

1. When the ready light illuminates, begin cleaning by slowly passing over surface while pressing the steam on demand trigger to emit steam as needed.

2. To sanitize an area of your floor, (attack invisible germs and bacteria) place the center of theLift-OffSteam Mop over the spot for a minimum 15 seconds, but no longer than 20 seconds. For larger areas, overlap swivel head placement.

3. When theLift-OffSteam Mop stops emitting steam, simply remove the water tank, refill, and continue cleaning.

NOTE: upon first use of this steam product or first use of a new filter, the pump may make a "knocking" sound while the filter fills with water. This sound is normal and may last up to one minute. Continue to depress the trigger until the knocking sound subsides and the unit emits steam.

Steam cleaning all living areas

Stubborn messes that resist traditional water and cleaning solutions can be removed with steam. Toothpaste or hair spray on the bathroom sink, soap scum on sliding shower walls—steammakes all these far easier to clean.

1.Fill the water tank with cool tap water or distilled/demineralized water and replace back on Detachable Steam Pod.

2.Remove Steam Pod by pressing the pod release button on the top of the carry handle and pulling the pod out and away from the lower base.

3.Remove cord from pod and connect the plug to an appropriate outlet.

4.Remove hose from pod by pressing the clip at the end of the hose where it connects to the detachable pod.

5.Connect desired tool to the end of the hose.

6.When blue ready light turns on, the steamer is ready to use.

7.To activte steam, press the pod release button on the top of the carry handle. To stop steaming, release the pod release button.


Never put descaling, aromatic

(not including the BISSELL Eucalyptus Mint water product), alcoholic or detergent product) into the steam cleaner, as this may damage it or make it unsafe for use.


During first use, it may take several seconds for the Lift-OffSteam Mop to begin steaming. The water needs to flow through the filter to the heater. This delay will only occur during initial use or when using a new filter.

8 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1

Maintenance and care

When you're done

1.Unplug power cord from outlet.

2.Carefully remove mop pad from swivel head, as mop pad and lower assembly will be hot.

3.Any water remaining in the water tank should be emptied prior to machine storage.

4.Mop pad can be machine washed in warm water. Use only liquid detergents. Do not use bleach or fabric softeners; for best results, air dry.

5.Wrap power cord around quick release cord wrap on side of Detachable Steam Pod.


Upright storage of the Lift-OffSteam Mop with a wet mop pad may result in the formation of white marks on your floor. To remove the white marks, clean area with vinegar.

Replacing the water purification system

If you fill your Lift-OffSteam Mop cleaner with normal tap water, it is essential to check the water purification system and replace it when it is no longer effective. Change the filter when the bright green grains turn blue. If the filter is not changed at the appropriate time, calcium deposits will accumulate on the heating element, causing damage or reduced performance.

Using distilled or demineralized water will maximize the performance of your filter.

To order a replacement water purification system, refer to the replacement parts section on page 10.


Using distilled or demineralized water will maximize the performance of your filter.


Be sure to use only a BISSELL water filter in your Lift-OffSteam Mop.


w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


Reduced steam or no steam.



Possible Causes



Water tank empty


Fill tank


Depleted water filter


Replace filter

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

Replacement partsBISSELLLift-OffSteam Mop


Part No.


Part Name




Water Filter




Water Tank with Cap and Insert




Cap and Insert Assembly




White Flat Surface Pad






These items are available for purchase as accessories for your BISSELL Lift-OffSteam Mop: To purchase call1-800-237-7691or



Part No.

Part Name



Microfiber Mop Pads - 2 pack



Eucalyptus Mint Natural Aroma



Steam Mop Scented Water Eucalyptus Mint 32 FL oz




10 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1