Bissell 37N1 User Manual

2.96 Mb


37N1 SERIES 220-240V

2Thank You

3Safety Instructions

4Product View


6-7 Operations

8-12 Maintenance and Care


14Replacement Parts


16Consumer Services

Thanks for buying a BISSELL Cleanview Compact Dual Cyclonic

We’re glad you purchased a BISSELL Cleanview Compact Dual Cyclonic vacuum. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your BISSELL Cleanview Compact Dual Cyclonic vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL Cleanview Compact Dual Cyclonic vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO

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When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your Upright VACUUM.


reduce the risk of fire, electric shock, or injury:

Do not use outdoors or on wet surfaces.

Do not leave machine when it is plugged in.

Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service agent.

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

Do not unplug by pulling on cord. unplug by grasping plug.

Do not handle plug or appliance with wet hands.

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

Do not pick up hot or burning objects such as cigarettes, matches, or hot ashes.

Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour.

Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours.

Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety

Young children should be supervised to ensure that they do not play with the appliance.

Remove plug from electrical outlet before cleaning or maintaining the appliance.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.).

Do not allow to be used as a toy.

Do not use for any purpose other than described in this User’s Guide.

Use only manufacturer’s recommended attachments.

Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

Keep appliance on a level surface.

Turn off all controls before unplugging.

Be extra careful when cleaning stairs.

This appliance is provided with double insulation. Use only identical replacement parts.

Do not use without the dirt container and filters in place.

Pay close attention when working around children.

Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.


This model is for household use only.



If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. (Spares may be obtained from your BISSELL supplier). If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a mains socket.


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Product view

Carry Handle

Upper Tank

Easy Empty

Dirt Container

HEPA Media

Filter* & Foam

Motor Filter

Foot Window

Pet Hair Lifter


Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.


Power Switch


Quick Release

Cord Wrap

Lock ‘n Seal


Crevice Tool

Detent Lever

Cord Hook

Hose Holder

Stretch Hose

Power Cord




Hose Wand


Foot Hose

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

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The only tool you’ll need to assemble your vacuum is a screwdriver.

Attach handle to vacuum

1.Locate the vacuum handle and remove the screw packet taped to the handle.

2.Stand the vacuum upright and from the rear of the unit, slide the base of the handle firmly into the grooves at the top of the vacuum body.

3.Ensure the handle fits firmly to the vacuum body. If there are any gaps, continue to push firmly until the handle is secure.

4.Insert the provided screw into the existing hole, attaching the handle to the body of the vacuum. Tighten securely with a screwdriver.

Attach vacuum hose and tools

1.Slide the end of the hose into the hose wand base. Snap the hose into the hose clip.

Note: The vacuum will not operate effectively unless the hose wand is firmly attached.

2.Place the crevice tool on the storage clip on the left side of the tank (when viewing vacuum from rear.)

3.Place the dusting brush on the storage clip located on the lower cord wrap.

4.Wrap power cord around cord wraps.








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Power Switch

The power switch is located on the left side of the vacuum. Push the rocker switch “ON” (1) to vacuum, and “OFF”

(0) when cleaning is complete.

Handle position

Press the handle release pedal, located on the lower left side of the vacuum, with your foot to place your vacuum into one of three cleaning positions.

1.Upright- For storage and above floor cleaning with tools.

2.Normal Cleaning- Press handle release pedal once. Use for most household floor cleaning tasks.

3.Low Cleaning- With the vacuum in normal cleaning position, press handle release pedal again. Use for reaching under low furniture such as tables, chairs and beds.

Pet Hair Lifter

Use to pick up pet hair from carpeted surfaces. Just vacuum like you normally would. The vacuum will grab pet hair when you pull back and it will release hair and suction it up when you push forward.

Transporting cleaner

To move your vacuum from room to room, put the handle in the upright position, tilt the vacuum back on its rear wheels and push forward.

The vacuum can also be moved by using the carry handle.

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Before using your vacuum, make sure that the dirt container is in locked position and that all filters (inner circular, outer circular, pre-motorand postmotor) are in place. Do not operate your vacuum without these filters.

Pet Hair Lifter




Special tools

Your vacuum is not only a powerful carpet and rug vacuum cleaner, it’s also a versatile above floor vacuum cleaner when you select one of the special tools.

1.Raise handle to upright position.

2.Remove hose from hose wand base.

3.Attach one of the tools by firmly pushing it onto the vacuum hose. Be sure the hose and tool fit together by twisting tightly.

Dusting Brush: Use on furniture or upholstery.

Crevice Tool: Use in tight, narrow spaces.

Power cord

When you are done using your vacuum, return it to the upright position and store the power cord.

1.To use your vacuum, remove the cord and plug it into an electrical outlet. For your convenience, there is a quick release cord wrap for easy cord removal. There is also a cord clip that is part of the upper handle where you can attach the cord when vacuuming.

2.When you are finished cleaning, turn the vacuum cleaner off.

3.Unplug power cord by grasping the plug (NOT the cord) and disconnect from outlet.

4.Loop power cord around cord wraps on back of vacuum cleaner. Be sure to first return the quick release cord wrap back to its original position before wrapping cord.

5.Clip molded plug to power cord to secure.


While vacuuming, certain carpets and low humidity conditions may generate small static discharges. The discharges are entirely harmless and are not associated in any way with the main power supply.




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Maintenance and care

To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently. Perform the following maintenance steps

1.Empty the dirt container when the dirt reaches the “full” line on the dirt container, or more frequently, to prevent overfills. For best performance, empty after each use.

2.Check the foam motor filter and the HEPA media filter* at least once a month, clean or replace as needed.

3.The HEPA media filter* should be replaced if machine performance is noticeable declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up.


To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.


For maximum cleaning performance, check and clean or replace all filters as suggested.

Emptying dirt container

The dirt container should be emptied


before the dirt reaches the “full” line


on the container.


1.Unplug the vacuum from electrical outlet.

2.Slide the Lock ‘n Seal lever to the “unlock” position.

3.Grasp handle and pull the dirt container straight out to remove from the vacuum.

4.Empty dirt into garbage container.

NOTE: Emptying the dirt container after every use will help prevent over filling and ensure that the vacuum is ready to go the next time you clean

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

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Maintenance and care

Cleaning the foam motor and HEPA media filter*

1.Unplug the vacuum from electrical outlet.

2.The foam motor filter protects the motor from dirt particles. It is located in the slide out tray underneath the dirt container. If the filter becomes dirty, pull out the tray, lift out the foam filter pad and clean it.

NOTE: The foam motor filter may be hand washed in cold water with mild detergent. Rinse well and air dry thoroughly before replacing.

3.The HEPA media filter* is a H13 filter, which assists in the filtration process to return clean air to the room. It is located beneath the pre-motorfilter in the slide out tray housed underneath the dirt container. If the filter becomes dirty, remove the tray, remove and replace the HEPA media filter*.

NOTE: The HEPA media filter* is white pleated filter. This filter is NOT washable and must be replaced when it becomes dirty

Thermal Protector

An internal thermal protector has been designed into your vacuum toprotect it from overheating. When the thermal protector activates, the vacuum motor will stop operating. If this happens:

1.Turn the vacuum OFF and unplug from electrical outlet.

2.Empty the dirt container, check filters and air passages for dirt accumulation.

3.The thermal protector automatically resets after approximately one hour. If the thermal protector does not reset, call BISSELL Consumer Services.


Do not operate cleaner with damp or wet filters or without all filters in place.


This product is intended for household use only and not for commercial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty.


Filter (under foam motor filter)

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).


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Maintenance and care

Check rotating floor brush and drive belt

You should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends of strings, hair and carpet fibers. This type of debris can wrap around the brush and hamper its ability to effectively clean your carpet. Also remove any debris that has accumulated under the brush cover.

1.Unplug the vacuum from electrical outlet.

2.Place handle in low position and turn vacuum cleaner over so bottom side is facing up.

3.Remove the five screws in the brush cover as shown. Lift off the brush cover.

4.Grasp rotating floor brush at both ends and lift.

5.Clean strings, hair and other debris from rotating floor brush, paying particular attention to brush ends.

6.Clean strings, hair and other debris from motor pulley and drive belt areas.

7.Check drive belt carefully for wear, cuts, or stressed areas.

8.Check air passageway for obstructions. Remove debris from this area.

9.When finished cleaning, reposition floor brush and drive belt. Replace the brush cover and secure with all five screws.


To reduce the risk of injury from moving parts, turn the power switch OFF and disconnect plug from electrical outlet.




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