Bissell 37000 User Manual

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USER'S GUIDE

37E3 SERIES 220-240V

2Thank You

3Safety Instructions

4Product View

5Assembly

6-11 Operations

12Maintenance and Care

13Troubleshooting

14Replacement Parts

14Accessories

15Warranty

16Consumer Services

Thanks for buying a BISSELL Healthy Home Pet Clean™

We’re glad you purchased a BISSELL Healthy Home Pet Clean. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system. By purchasing this product you are helping BISSELL with our commitment to reducing our impact on the environment through an expanding range of sustainable design efforts.

Your deep cleaner is well made, and we back it with a limited two-yearwarranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your Healthy Home Pet Clean.

Mark J. Bissell

Chairman, President & CEO

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IMPORTANTSAFETYINSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your deep cleaner.

Always connect to a properly Earthed outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

WARNING:To

reduce the risk of fire, electric shock, or injury:

Use indoors only

Do not immerse; use only on surfaces moistened by cleaning process

Do not leave machine when it is plugged in

Do not service machine when it is plugged in

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard

Do not use machine if it has been dropped, damaged, left outdoors or dropped into water

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces

Do not carry the appliance while in use

Do not unplug by pulling on cord; unplug by grasping plug not the cord

Do not handle plug or appliance with wet hands

Do not put any object into appliance openings, use with blocked opening or restrict air flow

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts

Do not pick up hot or burning objects

Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapours

Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours

Do not operate the appliance unless the belt door is securely assembled in the

location provided

Remove plug from electrical outlet before cleaning or maintaining the appliance

Not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety

Young children should be supervised to ensure that they do not play with the appliance

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.)

Do not modify the Earthed plug

Do not use for any purpose other than described in this User’s Guide

Use only manufacturer’s recommended attachments

Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage

Keep openings free of dust, lint, hair, etc.

Keep appliance on a level surface

Turn off all controls before unplugging

Be extra careful when cleaning stairs

Pay close attention when working around children

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only.

WARNING:

This appliance must be Earthed.

IMPORTANT

FOR OPERATION ON A 220-240VOLT A.C. 50/60 Hz POWER SUPPLY ONLY.

If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. (Spares may be obtained from your BISSELL supplier). If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a 13 amp socket.

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Product view

DirtLifter

PowerBrush

Ergonomically

Designed

Handle

Handle

Assembly

Upper Body

Assembly

Easy Carry

Handle

Lower Body

Assembly

Ready Tools

Dial

Belt Access

Door

Removable

Nozzle

Edge Sweep

Brushes

WARNING:

To reduce the risk of fire and electric shock due to internal component damage,use only BISSELL cleaning formulas intended for use with the deep cleaner. Non-BISSELLcleaning formulas may harm the machine and void the warranty.

Cleaning fluid

Keep plenty of genuine BISSELL 2X advanced cleaning formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELLcleaning formula may harm the machine and will void the warranty.

709 mL

709 mL

709 mL

709 mL

709 mL

BISSELL

BISSELL 2X

BISSELL 2X

BISSELL 2X

BISSELL

2X Fibre

Multi-Allergen

Pet Stain

Natural

2X Lavendar

Cleansing

Advanced

& Odor

Orange

Essence

Advanced

Formula with

Advanced

Advanced

Advanced

Formula with

Scotchgard

Formula with

Formula with

Formula with

Scotchgard

protector

Scotchgard

Scotchgard

Scotchgard

protector

#89Q5-E

protector

protector

protector

#62E5-E

 

#99K5-E

#83P3-E

#34B5-E

473 mL

651 mL

BISSELL 2X

BISSELL

Hard Floor

Tough

Solutions

Stain

#56L9-E

Precleaner

 

#0400-E

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Assembly

Your Healthy Home Pet Clean comes in five easy to assemble components:

Handle assembly

Upper body assembly

Upper hose rack

Lower body assembly

Lower hose rack

Three Phillips head screws are included and can be found taped to the handle assembly.

The only tool you will need to assemble your cleaner is a Phillips head screwdriver.

1.Slide upper body assembly onto lower body and secure with two screws.

2.With the “tabs” on upper hose rack pointing toward top of handle, attach upper hose rack to handle assembly by sliding it to top of handle until it can go no further. Turn hose rack until it snaps into place.

3.Slide handle assembly down into upper body until it will go no further and secure with screw.

4.Attach lower hose rack to back of upper body by pushing into open slots and sliding down until it snaps into place.

5.Wrap flex hose around hose rack and secure it into notched out holder as shown.

6.Keep flex hose locked in place with hose secure latch.

Warning:

Do not plug in your cleaner

until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

1.

2.

Tab

Upper Hose Rack

3.

4.

5.

6.

Hose

 

 

Secure

 

Latch

 

Notch

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Operations

Special features

Your BISSELL Healthy Home Pet Clean is a home cleaning system that uses a combination of hand hot tap water, BISSELL advanced cleaning formula, brush agitation and suction to safely clean carpets.

DirtLifterPowerbrush

The DirtLifter PowerBrush is designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjuststo all carpet heights. When the power is ON and the machine is in the upright position, your carpet is protected because the brushes are lifted up off the carpet.

ReadyToolsDial

The Ready Tools feature allows you to choose between FLOOR CLEANING or cleaning with TOOLS simply by turning the dial. The TOOLS setting allows for above floor cleaning of upholstery, stairs, creases along baseboards, and other hard to reach areas. Simply choose the tool that is appropriate for the job, attach to flex hose and you are ready to go.

Measuring cup

Your deep cleaner is equipped with a measuring cup for adding the proper amount of formula to the 2-in-1tank. For convenience the measuring cup is built into the lid of the2-in-1tank.

2-in-1water tank

Our 2-in-1water tank system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula.

Dirty water pulled out of your carpet will collect around the outside of the bladder so clean and dirty water are always kept separate. This allows the user to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.

Microban® antibacterial protection

Microban antibacterial protection helps prevent the growth of harmful common household bacteria including E. coli,Salmonella andStaph. a. It helps to keep the unit fresher and cleaner between uses.

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Warning:

To reduce the risk of fire, use only BISSELL advanced deep cleaning formula for full size machines in your deep cleaner. Use of cleaning formulas that contain lemon or pine oil may damage this appliance and void the warranty. Chemical spot cleaners or solventbased soil removers should not be used. These products may react with the plastic materials used in your deep cleaner causing cracking or pitting.

ReadyTools

Dial

Measuring Cup

Carry

Handle

ATTENTION:

Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition.

Operations

Special features continued

ScotchgardProtector

Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer.

To maintain your Scotchgard 5-yearlimited stain warranty, you no longer are required to hire a professional. By using your BISSELL machine with BISSELL formulas

containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep

cleaning system can do this for you.

Before you clean

1.Plan activities to give your carpet time to dry.

2.Move furniture to another area if cleaning an entire room (optional).

3.Vacuum area with a dry vacuum cleaner before deep cleaning.

4.Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.

5.Pretreating (optional)

Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entry ways

and hallways.

To pretreat:

A.Using the BISSELL Tough Stain Precleaner, generously spray evenly over soiled area, do not overwet.

B.Wait 3-5minutes before deep cleaning.

C.Clean as normal using your BISSELL deep cleaner, following the instructions below.

 

EXIT

 

 

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Operations

Fill the 2-in-1water tank

1.Remove the tank from the base of the machine by lifting the tank carry handle.

2.Carry like a bucket to the sink. Rotate the handle forward to unlatch the lid. Remove lid, turn over and locate built in measuring cup.

3. Fill with BISSELL 2X formula to the indicated fill line on the built in measuring cup and pour into mouth of the bladder.

4.Fill the bladder with clean hand hot tap water.

*Do not boil or microwave water as it can destroy the bladder.

5.Replace the top of the tank by matching the lid and tank edges. Handle must be in the forward position in order to replace lid. Rotate the handle to the carrying position to latch the lid.

Note: Remember to secure the lid and test to make sure it is secure before picking up the tank.

6.Place tank into machine base, seating firmly in place. Rotate tank handle back into latched position.

1.2.

3.4

6.

5.

Tip: Thorough vacuuming before deep cleaning will prevent early clogging of the lint trap.

WARNING:

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formulas intended for use with the deep cleaner. Non-BISSELLcleaning formulas may harm the machine and void the warranty.

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Operations

Carpet cleaning

1.Plug the deep cleaner into a proper outlet. Turn the power ON by pressing the red power switch on the back of the unit with your foot.

2.With your foot, press the gray handle

release lever located on the back of unit

Handle Release

Power Switch

below water tank.

 

 

3.While pressing the spray trigger, make one slow forward wet pass and another back. Let the BISSELL 2X advanced deep cleaning formula and DirtLifter PowerBrush do the work for you.

Caution: Do not overwet.

4.Release the spray trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying.

5.Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water being suctioned up.

Empty the 2-in-1water tank/clean removable nozzle

1.Turn power switch OFF. Remove the 2-in-1water tank from the base using the tank carry handle. Carry the tank like a bucket to a utility sink or outside where you will dispose of the collection water. Remove the top of the tank by rotating the handle forward to unlatch lid and lifting lid off tank.

2.Empty collection water from bottom of tank.

3.After each use, remove and rinse the lint screen located on the tank lid.

4.If nozzle needs to be cleaned, remove by grasping handle at the top and pulling forward. Clean removable nozzle by rinsing under running water.

5.When finished, replace nozzle by slightly raising front of machine to line up slots on the base with the hooks on nozzle. Attach at base first and then click nozzle into place.

NOTE: If nozzle is not attached properly loss of suction will occur.

1.2.

3. Lint Screen

4.

5.

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Operations

Empty the 2-in-1water tank/clean removable nozzle continued

6.To continue carpet cleaning, refer back to pages 8 through 9, beginning with “Fill the 2-in-1water tank” on page 8.

If cleaning is complete, refer to the “Maintenance and care” section on page 12.

Ready Tools™

Your Healthy Home Pet Clean comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more.

Important! If using the machine to clean upholstery, check upholstery tags.

1.Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaner. If the tag is coded with “X” or “S” (with a diagonal strike through), or says “Dry Clean Only,” do not proceed. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.

2.Check for colourfastness in an inconspicuous place.

3.If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when wet.

4.Plan activities to give upholstery time to dry.

5.Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds and tufts.

6.To begin cleaning with attachments, follow the instructions on pages 7-8for filling the2-in-1water tank.

7.Set the ReadyTools dial to the TOOLS setting. This will allow spray and suction from the hose.

8.Attach the cleaning tool to the end of the hose.

Manufacturer’s tag

Tip: To clean with sliding crevice tool, slide brushes forward to clean stain, slide back to suction

7.

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