Bissell 31N1 User Manual

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Steam Mop

Deluxe

U S E R ’ S G U I D E

31N1 SERIES

3Safety Instructions

4Product View

5Assembly

6Special Features

6-8Operation

9 Maintenance and Care

10Troubleshooting

10Consumer Services

11Replacement Parts

12Warranty

Thanks for buying a BISSELL Steam Mop Deluxe

We’re glad you purchased a BISSELL Steam Mop Deluxe. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your Steam Mop Deluxe is well made, and we back it with a limited oneyear warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your Steam Mop Deluxe .

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructionsbefore using your Steam Mop Deluxe™

WARNING:To reduce the risk of fire, electric shock, or injury:

Do not direct steam at people, animals, or at electrical outlets.

Do not expose to rain.

Store indoors.

Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

Do not leave steam cleaner unattended.

Do not leave the steam cleaner connected to an electrical outlet when not in use.

Do not service steam cleaner when it is plugged in.

Do not use with damaged cord or plug.

Do not use steam cleaner if it has been dropped, damaged, left outdoors or dropped into water, return it to a service center.

Do not handle steam cleaner with wet hands.

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, or expose cord to heated surfaces.

Do not unplug by pulling on cord.

Do not use appliance in an enclosed space filled with vapor given off by oil-basepaint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

Do not allow to be used as a toy.

Do not use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam-sensitivematerials.

Do not immerse.

Do not use for any purpose other than described in this User’s Guide.

Use only manufacturer’s recommended attachments - use of attachments not provided or sold by BISSELL may cause fire, electric shock or injury.

Never put descaling, aromatic, alcoholic or

detergent products into the steam cleaner, as this may damage it or make it unsafe for use.

Unplug by grasping the plug, not the cord.

Close attention is necessary when used by or near children.

SAVE THESE INSTRUCTIONS

Commercial use of this unit void the manufacturer's warranty.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-groundingconductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Grounded

Outlets

Grounding Pin

WARNING:Improper

connection of the equipment-groundingconductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal120-voltcircuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

This model is for household uses only.

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3

Product view

Quick Release™

Cord Wrap

Power Cord

Lower Cord

Wrap

Maneuverable

Swivel head

Mop Pad

Optional Accessories:

Strain Reliever

Handle™

Steam on

Demand Trigger

Carrying Handle

Removable

Water Tank

Water Purification

System

Ready Light

Deluxe Mop

Water Purification

Steam Mop Scented

Pads - 2 pack

System

Water-EucalyptusMint

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Assembly

Your Steam Mop Deluxe assembles quickly and easily. The only thing you will need for assembly is a Phillips head screwdriver.

Your Steam Mop Deluxe is packaged with the following items:

Handle Assembly

Lower Body with Water Purification System 360° Swivel Head

Removable Water Tank

1 large Phillips Head Screw

1 small Phillips Head Screw

2 Deluxe Mop Pads

1.Attach lower body to maneuverable swivel head.

2.Secure 360° swivel head with small Phillips head screw. Tighten until secure.

3.Slide handle assembly down into lower body until it will go no further.

4.Secure the handle by placing the large Phillips head screw through the screw opening in the lower body and into the rear of the handle assembly. Tighten with screwdriver until secure.

5.Slide water tank onto lower body by lining up vertical glides and gently sliding tank into place.

Steam Mop Deluxe assembly is now complete.

Handle Assembly

Large Screw

Lower Body

Small Screw

Maneuverable Swivel Head

Removable

2 Deluxe Mop Pads

Water Tank

 

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2

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Special features

Removable water tank

The water tank is located on the back of the Steam Mop Deluxe. It can be refilled with water any time during use. Distilled or demineralized water may be used in place of tap water.

Do not use chemicals with your Steam Mop Deluxe.

Water purification system

This filter removes minerals and other impurities from tap water, preventing water deposits from damaging your Steam Mop Deluxe. It should be replaced when the bright green grains turn blue. To maximize performance of the filter, distilled water may be used.

Ready light

The ready light will glow when tap water has been converted to steam and the Steam Mop Deluxe is ready to use.

Steam on demand trigger

Press to release steam.

Maneuverable Swivel head

Allows you to clean in tight spaces and under cabinets.

Deluxe mop pads

Reuseable microfiber mop pad is machine washable and safe for all hard floor surfaces.

Operation

Getting ready

The mop pad may have already come attached to the swivel head, if not follow steps 1A and 1B below.

1.Attach mop pad.

A.Set swivel head in mop pad, making sure toggle is located on the back.

B.Tighten mop pad by pulling on elastic cord while pressing on toggle.

Tip:

Do not attempt to use your Steam Mop Deluxe without water in the tank.

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Operation

Getting ready continued

2.Fill the water tank

A.Remove tank by lifting straight up and away from unit.

B.Unscrew cap at bottom of water tank and remove the insert assembly.

C.Fill water tank with water. For best results, water should be at room temperature.

D.Replace insert assembly and cap, tighten until snug.

E.Replace water tank by lining up vertical guides and gently sliding tank into place.

3.Twist the quick release cord wrap clockwise to unwrap the power cord completely and plug into a 120-Voltgrounded outlet as described on the Important Safety Instructions, page 3.

4.The ready light will illuminate when the Steam Mop Deluxe is ready for use.

Before you clean

Thoroughly sweep or vacuum floor prior to cleaning with the Steam Mop Deluxe.

Cleaning hard floors

Your Steam Mop Deluxe is designed to clean hard flooring such as ceramic tile, vinyl, laminate, marble, stone and sealed hard wood floors. Use of your Steam Mop Deluxe on waxed or some unwaxed floors may result in a diminished glossiness. The Steam Mop Deluxe is not for use on unsealed wood floors. For best results test in an inconspicuous area or check the care instructions from your flooring manufacturer.

Cleaning hard floors

Your Steam Mop Deluxe is designed to clean hard flooring such as ceramic tile, vinyl, laminate, marble, stone and sealed hard wood floors. Use of your Steam Mop Deluxe on waxed or some unwaxed floors may result in a diminished glossiness. The Steam Mop Deluxe is not for use on unsealed wood floors. For best results test in an inconspicuous area or check the care instructions from your flooring manufacturer.

1A

1B

2A

2B

2E

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7

Operation

Cleaning hard floors continued

1.When the ready light illuminates, begin cleaning by slowly passing over surface while pressing the

steam on demand trigger to emit steam as needed.

2.To sanitize an area of your floor, (attack invisible germs and bacteria) leave the Steam Mop Deluxe over area for a minimum 15 seconds, but no longer than 20 seconds. For larger areas, overlap swivel head placement.

3.When the Steam Mop Deluxe stops emitting steam, simply remove the water tank, refill, and continue cleaning.

Carpet Refresher Attachment

This accessory is recommended for the refreshing of carpets. Once the steam mop is cradled in the carpet refresher attachment, it will easily glide over the carpet.

NOTE: Always be sure a mop pad is in place before placing in carpet refresher attachment. Only white mop pads should be used with the carpet attachment. Do not use carpet attachment on spots or stains, or glide it over the same spot for longer than 20 seconds.

1.Attach the mop pad to the swivel mop head. As directed in step 1 on page 4.

2.Place the swivel mop head, with mop pad

attached, in the carpet refresher attachment.

Note: that the Steam Mop rests in the carpet refresher attachment and may not stay

attached to the swivel mop head. It is meant to glide over the carpet.

3.Fill the water tank with water. Begin refreshing your carpet or rug by pushing the Steam Mop in a forward and backward motion, releasing steam as you go.

4.When you have finished refreshing your carpet or rug, unplug the steam mop and remove from the carpet or rug.

NOTE: Move the Steam Mop and carpet refresher attachment in a continuous motion until you are finished. This product is not intended to be used as a carpet cleaner, only a carpet refresher or deodorizer. Never attempt to use the Steam Mop on carpet without the carpet refresher attachment in place. DO NOT leave the mop in a stationary position.

Warning:

Never put descaling, aromatic, alcoholic, or detergent products into the steam cleaner, as this may damage it or make it unsafe for use.

Tip:

During first use, it may take several seconds for the Steam Mop Deluxe to begin steaming. The water needs to flow through the filter to the heater. This delay will only occur during initial use or when using a new filter.

CAUTION:

Never put descaling, alcoholic, or detergent products into the steam cleaner, as this may damage it or make it unsafe for use.

2

3

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Maintenance and care

When you're done

1.Unplug power cord from outlet.

2.Carefully remove mop pad from swivel head, as mop pad and lower assembly will be hot.

3.Any water remaining in the water tank should be emptied prior to machine storage.

4.Mop pad can be machine washed in hot water. Tumble dry on low heat or air dry.

5.Wrap power cord around quick release cord wrap on side of Steam Mop Deluxe.

6.Wipe all surfaces of Steam Mop Deluxe with a soft cloth. Store upright in a protected, dry area.

NOTE: If steam output is reduced, the nozzle may be blocked. To remedy, unplug unit, remove swivel head from lower body and pour vinegar through center tube of swivel head “neck”. Clear nozzle by inserting a paper clip into the brass spray tip located in bottom of lower body.

Replacing the water purification system

If you fill your Steam Mop Deluxe cleaner with normal tap water, it is essential to check the water purification system and replace it when it is no longer effective. Change the filter when the bright green grains turn blue. If the filter is not changed at the appropriate time, calcium deposits will accumulate on the heating element, causing damage or reduced performance.

Using distilled or demineralized water will maximize the performance of your filter.

To order a replacement water purification system refer to the replacement parts section on page 11.

CAUTION:

Upright storage of the Steam Mop Deluxe with a wet mop pad may result in the formation of white marks on your floor. To remove the white marks, clean area with vinegar.

Brass Spray Tip

Swivel Head Neck

Tip:

Using distilled or demineralized water will maximize the

performance of your filter.

Tip:

Be sure to use only a BISSELL water filter in your Steam Mop Deluxe.

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9

Troubleshooting

Reduced steam or no steam.

Possible Cause

Remedies

1.

Water tank empty

1.

Fill tank

2.

Depleted water filter

2.

Replace filter

3.

Blocked steam nozzle

3.

Refer to NOTE on bottom of page 8

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

BISSELL Consumer Services

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services 1-800-237-7691

Monday - Friday

8 a.m. — 10 p.m. ET

Saturday

9 a.m. — 8 p.m. ET

Or write:

BISSELL HOMECARE, INC

PO Box 3606

Grand Rapids MI 49501

ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of unit available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See Warranty on page 12 for details.

Please register your new BISSELL product at www.bissell.com/productregistration

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