Bissell 1699V User Manual

1.47 Mb











U S E R ’ S G U I D E



1699, 7901, 8910 SERIES



Safety Instructions



Product View






Special Features






Maintenance and Care





18Consumer Services

19Replacement Parts



6/24/08 1:38:52 PM

Thanks for buying a BISSELL ProHeat

We’re glad you purchased a BISSELL ProHeat heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your ProHeat is well made, and we back it with a limited one-yearwarranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat .

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

2 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


6/24/08 1:38:53 PM


When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructionsbefore using your ProHeat®

WARNING:To reduce the risk of fire, electric shock, or injury:

Do not immerse.

Use only on surfaces moistened by cleaning process.

Always connect to a properly grounded outlet.

See Grounding Instructions.

Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

Do not leave machine when it is plugged in.

Do not service machine when it is plugged in.

Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Center.

Use indoors only.

Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

Do not carry the appliance while in use.

Do not unplug by pulling on cord. Unplug by grasping the plug, not the cord.

Do not handle plug or appliance with wet hands.

Do not put any object into appliance openings, use with blocked opening, or restrict air flow.

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

Keep appliance on a level surface.

Turn off all controls before unplugging.

Unplug before attaching the TurboBrush.®

Be extra careful when cleaning stairs.

Close attention is necessary when used by or near children.

WARNING: The power cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductive harm.

Wash hand after handling.



This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-groundingconductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.



Grounding Pin

Do not pick up hot or burning objects.

Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.

Do not use appliance in an enclosed space filled with vapors given off by oil base paint,paint thinner,some moth proofing substances,flammable dust,or other explosive or toxic vapors.

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.).

Do not modify the 3-pronggrounded plug.

Do not allow to be used as a toy.

Do not use for any purpose other than described in this User’s Guide.

Do not operate the appliance unless the belt door is securely assembled in the location provided.

Use only manufacturer’s recommended attachments.

Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide.

Keep openings free of dust, lint, hair, etc.

Do not point attachment nozzle at people or animals

w w w . b i s s e l l . c o m


connection of the equipment-groundingconductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal120-voltcircuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

This model is for household uses only.

8 0 0 . 2 3 7 . 7 6 9 1 3


6/24/08 1:38:54 PM

Product view



(Select Models)


Ready Light







Optional Accessories:

Flow Indicator

(Filter Inside)

Lower Handle


Belt Access Door

Floor Nozzle Window

These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 19.

3” Tough Stain Brush

4” Upholstery Tool

PreTreat Wand


Hard Floor Attachment

Spraying Crevice Tool







Mesh Tool Bag

4 w w w . b i s s e l l . c o m


(bag only)

8 0 0 . 2 3 7 . 7 6 9 1




6/24/08 1:38:55 PM

Product view


Keep plenty of genuine BISSELL Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELLcleaning solutions may harm the machine and will void the warranty.

Upper Handle

Tool Caddy



Power Cord


Quick Release


Tough Stain



Brush Storage



Hex Nuts


4" Upholstery


Tool Storage

Flex Hose

(Select Models)

BISSELL Formulas:


These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 19.

48 oz. BISSELL

48 oz. BISSELL

48 oz. BISSELL

48 oz. BISSELL

48 oz. BISSELL

43 oz. BISSELL

32 oz.

Fiber Cleansing


Pet Odor and Soil

Natural Orange

Lavender Essence

3X Concentrated





Extract Formula

Formula with

Fiber Cleansing

Hard Floor



with Scotchgard

with Scotchgard


Formula with































w w w . b i s s e l l . c o m








8 0 0 . 2 3 7 . 7 6 9 1

22 oz. BISSELL Tough Stain PreCleaner




6/24/08 1:38:57 PM

How to use this guide

This User’s Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this guide thoroughly before assembling your deep cleaner.

Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following this user’s guide will greatly enhance your ability to get the most performance from your BISSELL ProHeat for many years.

Your ProHeat comes in three, easy to assemble components:

Upper Handle

Lower Handle Tool Caddy

The only thing you will need to assemble your cleaner is a Phillips head screwdriver.



Do Not plug in your cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

11. 2.

3. 4.

Refer to Assembly Diagram on page 5

1.Slide upper handle onto lower handle.

2.Feed bundled power cord through tool caddy from

caddy’s flat side.

3.Align upper handle holes and tool caddy holes.

4.Place hex nut into back of tool caddy and hold in place. Insert bolt from front to back turning into the hex nut until snug. Do not over tighten. Repeat for the second bolt and hex nut.

5.Insert 2 screws into lower 2 holes. Turn until snug.

6.Snap tools into storage on the tool caddy.

7.Wrap power cord and flex hose as shown in figure 7. ProHeat assembly is now complete.

6 5. 6.


Special features of your BISSELL ProHeat

BISSELL ProHeat deep cleaner is a home cleaning system that automatically mixes hot tap water with BISSELL advanced cleaning formulas and heats the solution as it is applied to the carpet. The combination of heated solution, rotating brushes and powerful suction provide a safe and effective method of cleaning.

6 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


6/24/08 1:38:57 PM

Special features of your BISSELL ProHeat


SmartTemp Ready Light

The BISSELL ProHeat models all feature a patented built-inheater which will heat hot tap water you put in up to 25° degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the

temperature to exceed 180°. The heater switch which is located on the back of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate or oriental rugs.

DirtLifter® PowerBrush

The DirtLifter PowerBrush is designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjuststo all carpet heights. When the power is ON ( I ) and the machine is in the upright position, your carpet is protected because the brushes are lifted up off the carpet.


The SmartMix feature automatically mixes hot tap water with the BISSELL advanced cleaning formula. Simply choose one of the 3 settings (Heavy Traffic, Normal,

or Water Rinse) and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

Having a separate solution tank from the water tank allows no waste of formula. Because the water and solution are stored separately, they are not mixed until you are ready to clean. When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!

This feature is available on all ProHeat models.

Scotchgard™ Protector

Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer.

To maintain your Scotchgard 5-yearlimited stain warranty, you no longer are required to hire a professional. By using your BISSELL ProHeat machine with BISSELL formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you.

w w w . b i s s e l l . c o m

SmartMix bottle

8 0 0 . 2 3 7 . 7 6 9 1



6/24/08 1:38:58 PM

Special features of your BISSELL ProHeat


Our Tank-in-Tanksystem is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows you to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.

ReadyTools Dial

This provides either floor cleaning or above the floor cleaning with the flip of a switch. If choosing above floor cleaning for upholstery, stairs, or along the baseboards, choose the attachment appropriate for the job. Attach tool to the hose, and you are ready to go!

Flow Indicator

This is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the carpet and will stop spinning when the SmartMix tank or bladder needs to be refilled, or when the trigger is released.

Note: Flow Indicator does not spin when spraying through the attachment hose.


Before you clean

1.Plan activities to give your carpet time to dry.

2.Move furniture to another area if cleaning an entire room (optional).

3.Thoroughly vacuum area with a dry vacuum cleaner before deep cleaning.

4.Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.

5.Pretreating (optional)

Note: Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.

A.Spray the BISSELL Tough Stain Pre-treatformula onto heavy traffic areas, soiled areas, or stains.

B.Allow to penetrate for at least 3 minutes.

C.Following the instructions below, clean as

normal, using the BISSELL ProHeat machine on the high traffic setting.

8 w w w . b i s s e l l . c o m

Flow Indicator

ReadyTools Dial





























Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see cleaning fluid section on page 15.

8 0 0 . 2 3 7 . 7 6 9 1


6/24/08 1:38:59 PM




Fill the water tank




Release the handle and lay the machine






handle back to access the tank.




Remove the tank from the base of the




machine by lifting the tank carry handle.




Carry like a bucket to the sink. Rotate the handle for-




ward to unlatch the lid. Lift off and set the lid aside.




Fill up the bladder with clean hot tap water.




*Do not boil or microwave water as it can




destroy the bladder.




Replace the top of the tank by matching the




lid and tank edges. Handle must be in the




forward position in order to replace lid. Rotate




Note: Remember to secure the lid and test to make




sure it is secure before picking up the Tank.



6. Place tank into machine base, seating firmly in place. Rotate tank handle back into latched position. Bring machine handle back into upright position.

Fill the SmartMix/formula tank

1.Lift the formula tank up and out of the machine base.

2a. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit.

2b. If using the BISSELL 3X Concentrated Fiber Cleansing Formula: Add 3 capfuls of 3X Concentrated Fiber Cleansing formula to the formula tank, and then fill with hot water

to the line.

Note: If bottle leaks, check for proper positioning of red grommet and straw.

Choose the SmartMix setting

1. 2.


To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.

When filling bottle or storing unit, set

Simply choose one of the 3 settings

Heavy Traffic


Water Rinse

and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to

fit your cleaning need.

NOTE: When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!

w w w . b i s s e l l . c o m

dial to:



SmartMix Dial















8 0 0 . 2 3 7 . 7 6 9 1



6/24/08 1:39:01 PM


Set ready tools dial

Set ready tools dial to floor cleaning.

Power switch

1.Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. The switches are found on the back of the handle. Allow 1 minute for thebuilt-inheater towarm-upbefore cleaning. The ProHeat will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning.

2.The SmartTemp ready light indicates when

the heater is ON ( I ).

Note: SmartTemp heats the cleaning solution for carpet and hard floor application only. It does not heat solution sprayed through the accessory tools.

Cleaning strokes

1.While pressing the trigger, make one slow forward wet pass and another one back. Let the built-inheater, formula, and DirtLifter PowerBrush do the work for you.Caution: Do not overwet. Take care not to run over loose objects, edges of area rugs, or the cord. Stalling brush may result in premature belt failure.

2.Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water, and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water being pulled up.

NOTE: Both the SmartMix tank and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply cleaning solution or water.

3.After cleaning, you may want to turn the SmartMix dial to water rinse to give your carpeting a final water only rinse. This will ensure thorough removal of embedded dirt loosened by the deep cleaning formula. BISSELL deep cleaning formulas contain an anti-resoilingagent that helps your carpets repel dirt and keeps them looking good longer.

ReadyTools Dial


Deep Cleaning stairs and heavy traffic areas on a regular basis can prolong carpet life.


Power Switch

SmartTemp Switch






SmartTemp Light



To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing.

10 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1


6/24/08 1:39:02 PM