Bissell 12B1 User Manual

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12B1, 68C7 SERIES

2Thank You

3Safety Instructions

4-5 Product View

6 Assembly

7-8 Operations

9-12 Maintenance and Care


14Replacement Parts


16Product Registration

16 Consumer Care

Thanks for buying a BISSELL vacuum

We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this powerful, high-techhome vacuuming system.

Your BISSELL vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care Department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL PowerForce Bagless vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman, President & CEO



When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your UPRIGHT VACUUM.

Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.


reduce the risk of fire, electric shock, or injury:

■■ Do not modify the polarized plug to fit a non-polarizedoutlet or extension cord.

■■ Do not leave vacuum cleaner unattended when it is plugged in.

■■ Unplug from outlet when not in use and before servicing.

■■ Do not use outdoors or on wet surfaces.

■■ Do not allow children to operate vacuum cleaner or use as a toy.

■■ Close attention is necessary when used by or near children.

■■ Do not use for any purpose other than described in this User’s Guide.

■■ Use only manufacturer’s recommended attachments.

■■ Do not use with damaged cord or plug.

■■ If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

■■ Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

■■ Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

■■ Do not handle vacuum cleaner or plug with wet hands.

■■ Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

■■ Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

■■ Turn off all controls before plugging or unplugging vacuum cleaner.

■■ Use extra care when cleaning stairs.

■■ Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors.

■■ Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

■■ Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

■■ Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

■■ Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

■■ Do not use without filters in place. ■■ Use only on dry, indoor surfaces. ■■ Keep appliance on a level surface.

■■ Do not carry the vacuum cleaner while it is running.

■■ Unplug before connecting TurboBrush® Tool.



To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will

fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

This model is for household use only.


Product View

68C7 Model Shown

TurboBrush® Tool

(68C7 Models)

Primary Separator

Upper Tank

Easy Empty™

Dirt Container

Inner and Outer

Circular Filters

Lock ’n Seal™ Lever

Post Motor

HEPA Media Filter*

(68C7 Models)





*The filter media, not the vacuum as a whole, complies with IEST-RP-CC001.5HEPA standard.



Quick Release™

Cord Wrap

Power Cord


Filter Cup




Product View

68C7 Model Shown


Dusting Brush/

Upholstery Tool

Power Switch




Cord Clip

Hose Clip

Stretch Hose

Crevice Tool



Extension Wand

Hose Wand


Wand Base

Foot Hose



Attach handle to vacuum

1.Locate handle and remove screw packet taped to the base of the handle.

2.Stand the vacuum upright and place the base of the handle firmly into the grooves at the top of the vacuum body.

3.Insert the two (2) screws into the existing holes on each side and tighten securely.

Attach vacuum hose and tools

1.Line up tabs on the base of the Twist ‘n Snap™ hose with the corresponding

notches on the hose collar. Turn the hose to the right to lock into place.

2.Grasp the Quick Reach handle and slide the end of the hose into the hose wand base. Snap the hose into the upper hose clip on handle.

3.Slide the extension wand and crevice tool together into storage clip.

4.Snap the combination tool into the storage clip.

Select models only:

5.The TurboBrush® Tool bracket slides into the front of the handle. Attach the bracket by aligning the pegs with the holes on the handle and pulling down until it locks into place.

6.Place the TurboBrush® Tool in the bracket by aligning the bottom of bracket with the opening of the brush roll and snap the TurboBrush® Tool into place.



Hold onto the plastic hose collar while installing. It may be easier to lock the hose into place when the hose handle is not yet inserted into the base of the unit.





Plastic packaging can be



dangerous. To avoid danger



of suffocation, keep away



from babies and children.








Power Switch

The red power switch is located on the bottom left of the back side of the unit. Press gently with foot to turn power ON and OFF.

Power Cord

When you are finished vacuuming, return to upright position and store power cord.

1.Turn vacuum OFF.

2.Unplug power cord by grasping the polarized plug (NOT the cord) and disconnect from outlet.

3.Loop power cord around cord wraps on side of vacuum and clip molded plug to power cord to secure.

Handle Positions

The handle release pedal is located just under the red power switch on the bottom left of the back of the vacuum. Press the black handle release pedal with foot to place vacuum into one of three cleaning positions:


Upright: for storage, transporting, and



above floor cleaning with tools.



• Transport in upright position by tilting



vacuum on rear wheels and push



forward or use carrying handle on



back of handle base.



Normal Cleaning: Press handle



release pedal once for most

household floor cleaning.

3.Low Cleaning: From normal cleaning position, press handle release pedal once for cleaning under low furniture.





Height Adjustments

Turn knob on Powerfoot to adjust to one of 5 Height Adjustments. If knob is difficult to turn, tilt the cleaner back slightly to take the weight off the foot while turning.

Lowest Setting: For low pile carpet and barefloors.

Medium Setting: For medium pile carpet.

Highest Setting: For high pile and most shag carpet. Adjust to high setting if difficult to push.


Attach desired tool to hose cleaning above floor surfaces.

1.Remove Hose: With vacuum in upright position, grasp the Quick Reach Handle and lift hose wand to separate from suction intake opening.

2.Attach tools by firmly pushing onto vacuum hose or extension wand.

A.Combination dusting brush/ upholstery tool: Rotate for desired use. Use brush side to dust, blinds, books, lamps, shelves, and baseboards. Use upholstery side to for furniture, drapes and, fabrics.

B.Crevice Tool: Use in tight narrow spaces.

C.Extension Wand: Use with desired attachment for longer reach.

D.TurboBrush® Tool (Select Models):

Use rotating brush action for small flat areas such as stairs, and cushions. Press down gently and pull towards you in a raking motion. Too much pressure will cause the brush to stop rotating.







Maintenance and Care

To maximize performance and extend life of your vacuum it is very important to perform the following maintenance steps.

Empty Easy Empty™

Dirt Container

Empty when dirt reaches the “Full” line on the container

1. Turn power OFF. Unplug power cord from electrical outlet.

2. Slide Lock ‘n Seal lever to “Unlock” position.

3. Grasp dirt cup portion handle and pull straight out to remove from vacuum and empty.

4. Place dirt container back in the vacuum and slide lever to lock position.

NOTE: The dirt container may be washed in warm water with mild detergent. Make sure it is completely dry before replacing.

Cleaning Inner & Outer

Circular Filter

1. Turn power OFF. Unplug vacuum cord from



electrical outlet



2. Remove dirt container. Grasp the filter



located at the bottom of the dirt container,



lift and pull straight out. DO NOT PULL









3. Grasp the plastic tab on the top of the circular



foam filters. Twist to unlock and pull out.



4. Separate the outer foam filter and inner pleated



circular filter. Wash each individually by hand




in warm water. Mild detergent may be used if



desired. Rinse well, let filters completely air dry



before replacing in filter cup.



5. Wash filter cup in warm water with mild



detergent. Completely air dry before



reassembling with filters. DO NOT PUT IN






6. The upper tank and louvers can be wiped



clean with a damp cloth. Reach underneath


the upper tank and turn the rim of the louvers to the left to unlock. Pull straight down and remove. Make sure all parts are completely dry before replacing.

7. To replace louvers, position top of louvers inside clear center cavity and turn toward the right to lock tabs into place.


Maintenance and Care

Cleaning the HEPA Media filter*


The pre-motorfilter protects the motor from debris.

1.Turn power OFF. Unplug vacuum cord from electrical outlet.

2.The pre motor filter is located underneath the filter cup in the center of the round part of the Lock ‘n Seal lever.

3.Remove the small round filter and any debris on top of it. Rinse under warm

water; air dry completely before replacing.



Replacing the HEPA Media filter* (68C7 model series only)

The HEPA Media filter* assists in the filtration process to return clean air to the room.

1.Turn power OFF. Unplug vacuum cord from electrical outlet.

2.Locate filter behind the filter door on the front of the vacuum. Remove and replace when filter becomes dirty. The white, pleated HEPA Media filter* is NOT washable.

3.Replace the door by inserting the tabs on the left side and snapping the right side into place.

Checking rotating floor brush and drive belt

Check your vacuum’s rotating floor brush and drive belt regularly for wear or damage.

1.Turn power OFF. Unplug vacuum cord from electrical outlet.

2.Place handle in low position and turn vacuum over so bottom side is facing up.

3.Using a screwdriver, remove the four screws and lift brush cover off.

4.Grasp rotating floor brush at both ends and lift.

5.Clean strings, hair and other debris from rotating floor brush, motor pulley, and drive belt areas.

6.Check drive belt for wear, cuts, or stressed areas.

7.Check air passageway for obstructions. Remove debris from this area.

8.Reposition brush cover and fasten four screws back into place.

HEPA Media filter*




*The filter media, not the vacuum as a whole, complies with IEST-RP-CC001.5HEPA standard.