Benq GL2040M User Manual

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LCD Monitor

User Manual

GL940M/GL940AM

GL941M/GL941AM

GL2040M/GL2040AM

GL2240M/GL2240AM

Welcome

Copyright

Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor

Power Safety

The AC plug isolates this equipment from the AC supply.

The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.

This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.

An approved power cord greater or equal to H03VV-ForH05VV-F,2G or 3G, 0.75mm2 must be used.

Care And Cleaning

Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free,non-abrasivecloth. Avoid using any liquid, aerosol or glass cleaners.

Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-ininstallation unless proper ventilation is provided.

Never push objects or spill liquid of any kind into this product.

Servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.

Table of Contents

 

Copyright ..........................................................................................................................

2

Disclaimer .........................................................................................................................

2

Getting started ..................................................................................................................

4

Getting to know your monitor ........................................................................................

6

Front view ........................................................................................................................................

6

Back view .........................................................................................................................................

6

How to assemble your monitor hardware ......................................................................

7

How to detach the stand base .......................................................................................................

10

Getting the most from your BenQ monitor .................................................................

11

How to install the monitor on a new computer ..........................................................................

12

How to upgrade the monitor on an existing computer ..............................................................

13

How to install on Windows 7 system ...........................................................................................

14

How to install on Windows Vista systems ...................................................................................

15

How to install on Windows XP system ........................................................................................

16

Picture optimization ......................................................................................................

17

How to adjust your monitor ..........................................................................................

18

The control panel ..........................................................................................................................

18

Hot key mode ................................................................................................................................

19

Main menu mode ..........................................................................................................................

20

Troubleshooting .............................................................................................................

33

Frequently asked questions (FAQ) ...............................................................................................

33

Need more help? ............................................................................................................................

34

1. Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.

BenQ LCD Monitor

Monitor Base

Quick Start Guide

CD-ROM

Power Cord

(Picture may differ from product supplied for your region.)

Video Cable: D-Sub

4 Getting started

Video Cable: DVI-D

(Optional accessory for models with DVI inputs, sold separately)

Audio Cable

Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Getting started

5

2. Getting to know your monitor

Front view

1. Speakers

2. Power button

3. Control buttons

3

2

1 1

Back view

4. AC Power Input jack

5. Line In

6. Headphone jack

7. DVI-Dsocket(Analog-onlymodels do not have theDVI-Dinput socket)

8. D-Subsocket 9. Lock switch

4

5 6

7

8

9

Above diagram may vary depending on the model.

Picture may differ from product supplied for your region.

6 Getting to know your monitor

3. How to assemble your monitor hardware

If the computer is turned on you must turn it off before continuing.

Do not plug-inorturn-onthe power to the monitor until instructed to do so.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded surface.

While holding the monitor firmly against the desk, pull the monitor stand arm upwards clear of the monitor.

Orient and align the stand base socket with the end of the stand arm, then push them together until they click and lock into place.

Gently attempt to pull them back apart to check that they have properly engaged.

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.

-5

O

 

You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

~

+20

O

How to assemble your monitor hardware

7

2. Connect the PC video cable

Do not use both DVI-Dcable andD-Subcable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. (Not available foranalog-onlymodels).

To Connect the D-SubCable

Connect the plug of the D-Subcable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.

Tighten all finger screws to prevent the plugs from accidently falling out during use.

To Connect the DVI-DCable

Connect the plug of the DVI-Dcable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.

Tighten all finger screws to prevent the plugs from accidently falling out during use.

The DVI-Dformat is used for direct digital connection

between source video and digital LCD monitors or projectors. The digital video signals produce a superior quality picture than analog video signals.

The video cable included in your package and the socket illustrations on the right may vary depending on the LCD

model.

3. Connect the audio cable.

Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet.

You may connect headphones to the headphone jack found next to the Line In jack of the monitor.

Either

Or

8 How to assemble your monitor hardware

4. Connect the power cable to the monitor.

Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet.

5. Connect-toandturn-onthe power.

Plug the other end of the power cord into a power outlet and turn it on.

Picture may differ from product supplied for your region.

Turn on the monitor by pressing the power button on the right of the monitor.

Turn on the computer too, and follow the instructions in Section 4: Getting the most from your BenQ monitor on page 11 to install the monitor software.

How to assemble your monitor hardware

9

How to detach the stand base

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

2.Press the locking clips to detach the monitor base from the monitor stand arm.

10 How to assemble your monitor hardware

4. Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.

The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software. These circumstances relate to which version of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you are upgrading an existing installation (which already has existing monitor driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the monitor to your computer), Windows will automatically recognize the new (or different) hardware, and will launch its Found New Hardware wizard.

Follow the wizard instructions until it asks you to select a monitor model. At that point, click the Have Disk button, insert the BenQ LCD MonitorCD-ROMand select the appropriate monitor model. Further details andstep-by-stepinstructions for either an automatic (new) or upgrade (existing) installation, see:

How to install the monitor on a new computer on page 12.

How to upgrade the monitor on an existing computer on page 13.

If you require a User Name and Password to login to your Windows computer, you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you from installing software on your computer.

To check the name of the purchased model, refer to the specification label on the back of the monitor.

Getting the most from your BenQ monitor 11

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.

If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 7.

When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option toInstall Hardware Device Drivers.

2.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer.

3.Check Search for a suitable driver for my deviceoption, and click Next.

4.Check the option for CD-ROMdrives (uncheck all others) and clickNext.

5.Look to confirm that the wizard has selected the correct name of your monitor and click

Next.

6.Click Finish.

7.Restart the computer.

To find the suitable driver files for the purchased model, refer to the following table.

Driver files

Suitable models

 

 

 

 

GL940

GL940, GL940M

 

 

GL940A

GL940A, GL940AM

 

 

GL941

GL941, GL941M

 

 

GL941A

GL941A, GL941AM

 

 

GL2040

GL2040, GL2040M

 

 

GL2040A

GL2040A, GL2040AM

 

 

GL2240

GL2240, GL2240M

 

 

GL2240A

GL2240A, GL2240AM

 

 

12 Getting the most from your BenQ monitor

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP, Windows Vista, and Windows 7 Operating System (OS).

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) on the BenQ LCD Monitor CD-ROMfor the particular model monitor you have connected, and letting Windows install the corresponding driver files from the CD. You need only steer it in the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process.

See:

How to install on Windows 7 system on page 14.

How to install on Windows Vista systems on page 15.

How to install on Windows XP system on page 16.

Getting the most from your BenQ monitor 13

How to install on Windows 7 system

1. Open Display Properties.

Go to Start, Control Panel, Hardware and Sound, Devices and Printersand right-click the name of your monitor from the menu.

Alternatively, right-clickthe desktop and selectPersonalize,Display,Devices and Printers, andright-clickthe name of your monitor from the menu.

2.Click the Hardware tab.

3.Click Generic PnP Monitor, and then the Propertiesbutton.

4.Click the Driver tab and theUpdate Driver button.

5.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer.

6.In the Update Driver Softwarewindow, select the option Browse my computer for driver software.

7.Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the drive letter designator for theCD-ROMdrive).

The drive letter for your CD drive may differ from the example above depending upon your system - it may be 'D:' or 'E:' or 'F:' etc.

8.Select the correct folder name of your monitor from provided driver list, and click Next.

This will copy and install the appropriate monitor driver files to your computer.

9.Click Close.

You may be prompted to restart your computer after the driver update is complete.

14 Getting the most from your BenQ monitor

How to install on Windows Vista systems

1. Open Display Settings.

Right-clickthe desktop and selectPersonalize from the popup menu.

Select Display Settingsfrom the Personalize appearance and soundswindow. The Display Settingswindow will display.

2. Click the Advanced Settings button.

The Generic PnP Monitor Propertieswindow will display.

3.Click the Monitor tab and theProperties button.

4.Click Continuein the prompted User Account Controlwindow.

5.Click the Driver tab and theUpdate Driver button.

6.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer.

7.In the Update Driver Softwarewindow, select the option Browse my computer for driver software.

8.Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the drive letter designator for theCD-ROMdrive).

The drive letter for your CD drive may differ from the example above depending upon your system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.

9.Select the correct folder name of your monitor from provided driver list, and click Next.

This will copy and install the appropriate monitor driver files to your computer.

10.Click Close.

You may be prompted to restart your computer after the driver update is complete.

Getting the most from your BenQ monitor 15

How to install on Windows XP system

1. Open Display Properties.

The quickest shortcut to Display Properties is through the Windows desktop.Right-clickthe desktop and selectProperties from the popup menu.

Alternatively, the Windows menu to Display Properties is located inControl Panel. In Windows XP version, Control Panel is located directly under the mainStart menu item.

The menu options displayed will depend upon which type of view is selected for your system.

Under the Classic view, click Start |Control Panel |Display.

Under the Category view, click Start| Control Panel| Appearance and Themes| Change the screen resolution.

The Display Properties window will display.

2. Click the Settings tab and theAdvanced button.

The Advanced Display Propertieswindow will display.

3.Click the Monitor tab and select thePlug and Play Monitor from the list.

If there is only one monitor in the list, it will already be selected for you.

4.Click the Properties button.

The Monitor Properties window will display.

If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows. However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you will need to continue with these instructions.

5. Click the Driver tab and theUpdate Driver button.

The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:

6.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer you attached the monitor to.

7.Check the option Install from a list or specific locationand click Next.

8.Check the option Search for the best driver in these locationsand also check Search removable media, then click Next.

Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6. When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model.

9.Select (single-click)the correct name of your monitor from provided driver list on the CD, and click theNext button.

This will copy and install the appropriate monitor driver files to your computer.

10. Click Finish.

This will close the wizard and return you to the Monitor Properties window.

11. Click Close,OK, andOK.

This will close the Display Properties windows. You may be prompted to restart your computer after the driver update is complete.

16 Getting the most from your BenQ monitor

5. Picture optimization

The easiest way to obtain an optimal display from an analog (D-Sub)input is to use theAUTO key function. Press theAUTO key to optimize the currently displayed image to the screen.

When you connect a digital video output using a digital (DVI) cable to your monitor, theAUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.

Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function.

If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

1.Run the test program auto.exe from CD-ROM.You could also use any other image, such as the desktop of your operating system. However, we recommend that you use auto.exe. As you run auto.exe, a test pattern displays.

2.Press the AUTO key on the monitor.

3.Press the MENU key to access the monitorOn-ScreenDisplay (OSD) menu.

4.Use the orkeys to selectDISPLAY and press theENTER key to enter the menu.

5.If you notice a vertical noise (like a curtain effect-shimmeringof vertical lines), press the

or keys to selectPixel Clock and press theENTER key. Then press theorkeys to adjust the monitor until the noise disappears.

6.If you notice a horizontal noise, press the orkeys to selectPhase and press the

ENTER key. Then press theorkeys to adjust the monitor until the noise disappears.

Picture optimization

17

6. How to adjust your monitor

The control panel

1

2

3

4

5

6

1.AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.

2.MENU key: Activates OSD main menu and return to the previous menu or exit OSD.

3./Volume key: For Up/Increase adjustment. The key is the hot key for Volume.

4./Mode key: For Down/Decrease adjustment. The key is the hot key for Mode.

5.ENTER key: Enters sub menus and select items. For models with DVI inputs, this key is also the hot key for Input.

6.Power: Turns the power on or off.

OSD = On Screen Display.

The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no key activity. See Hot key mode on page 19.

18 How to adjust your monitor

Hot key mode

The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen.

Volume hot key

Press the key to display theVolume indicators. Further press thekey will

increase the volume, while the key will decrease the volume.

To Mute, press the Volume hot key for 3 seconds. To release Mute, press the Volume hot key for 3 more seconds.

Mode hot key

Press the key continually to switch between the 6 modes for the main window, includingStandard,Movie,Game,Photo,sRGB, andEco. The setting will take effect immediately.

See also Picture Mode on page 25.

Input hot key (not available for analog-onlymodels)

Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.

The setting will take effect immediately. See also Input on page 30.

How to adjust your monitor 19

Main menu mode

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.

Press the MENU key to display the following main OSD menu.

1

2

3

 

 

4

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DISPLAY

MODE: Standard

 

 

Auto Adjustment

 

 

 

H. Position

10

 

 

V. Position

12

 

 

Pixel Clock

1

 

 

Phase

12

 

 

Move

ENTER Select MENU Exit

 

 

There are five main OSD menus:

1.Display

2.Picture

3.Picture Advanced

4.Audio

5.System

Use the (up) or(down) keys to highlight a menu item, and press theENTER key to enter the Menu item settings.

The OSD menu languages may differ from the product supplied to your region, see “Language on page 31” under “OSD Settings” for more details.

For more information on each menu, please refer to the following pages:

Display menu on page 21

Picture menu on page 23

Picture Advanced menu on page 25

Audio menu on page 29

System menu on page 30

20 How to adjust your monitor

Display menu

 

 

 

 

 

 

 

DISPLAY

 

 

MODE: Standard

 

 

 

 

 

 

 

Auto Adjustment

 

 

 

 

 

 

 

H. Position

10

 

 

 

 

V. Position

12

 

 

 

 

Pixel Clock

1

 

 

 

 

Phase

12

 

 

 

 

Move

ENTER Select MENU Exit

 

 

 

 

 

 

 

1.Press the MENU key to display the main menu.

2.Press the orkeys to selectDISPLAY and then press theENTER key to enter the menu.

3.Press the orkeys to move the highlight to a menu item and then press theENTER key to select that item.

4.Press the orkeys to make adjustments or selections.

5.To return to the previous menu, press the MENU button.

Item

Function

Operation

Range

Auto

Optimizes and adjusts the

Press the ENTER key to

 

Adjustment

screen settings

select this option and make

 

 

automatically for you. The

adjustment.

 

 

AUTO key is a ‘hot key’ for

 

 

 

this function.

 

 

 

When you connect a

 

 

 

digital video output

 

 

 

using a digital (DVI)

 

 

 

cable to your monitor,

 

 

 

the AUTO key and the

 

 

 

Auto Adjustment

 

 

 

function will be disabled.

 

 

How to adjust your monitor 21

H. Position

Adjusts the horizontal

 

position of the screen

 

image.

 

 

V. Position

Adjusts the vertical

 

position of the screen

 

image.

 

 

Pixel Clock

Adjusts the pixel clock

 

frequency timing to

 

synchronize with the

 

analog input video signal.

 

Not applicable to a digital

 

input signal.

 

See also: Picture

 

optimization on page 17.

 

 

Phase

Adjusts the pixel clock

 

phase timing to

 

synchronize with the

 

analog input video signal.

 

Not applicable to a digital

 

input signal.

 

See also: Picture

 

optimization on page 17.

 

 

Press the

or

keys to

0 to 100

 

adjust the value.

 

 

0 to 100

0 to 100

0 to 63

22 How to adjust your monitor

Picture menu

 

 

 

 

 

 

 

 

 

 

PICTURE

 

 

MODE: Standard

 

 

 

 

 

 

 

 

 

 

 

Brightness

12

 

 

 

Contrast

10

 

 

 

Sharpness

1

 

 

 

Gamma

2.2

 

 

 

Color

 

 

 

 

 

 

Move

ENTER Select MENU Back

 

 

 

 

 

 

 

 

 

 

1.Press the MENU key to display the main menu.

2.Press the orkeys to selectPICTURE and then press theENTER key to enter the menu.

3.Press the orkeys to move the highlight to a menu item and then press theENTER key to select that item.

4.Press the orkeys to make adjustments or selections.

5.To return to the previous menu, press the MENU button.

Item

Function

Operation

 

Range

Brightness

Adjusts the balance

Press the

key to

0 to 100

 

between light and dark

 

 

increase the brightness

 

 

shades.

 

 

and press the

key to

 

 

 

 

 

 

decrease the brightness.

 

 

 

 

 

 

Contrast

Adjusts the degree of

Press the

key to

0 to 100

 

difference between

 

 

increase the contrast and

 

 

darkness and lightness.

 

 

press the

key to

 

 

 

 

 

 

decrease the contrast.

 

 

 

 

 

 

Sharpness

Adjusts the clarity and

Press the

key to

1 to 5

 

visibility of the edges of

 

 

improve the crispness of

 

 

the subjects in the image.

 

 

the display and press the

 

 

 

 

 

 

key to have softness

 

 

 

effect on the display.

 

 

 

 

 

 

The above options for Brightness, Contrast, and Sharpness are available only in the Standard mode.

Gamma

Adjusts the tone

(available when

luminance. The default

the Picture Mode

value is 2.2 (the standard

is set to Standard

value for Windows).

or Eco)

 

 

 

Press the

key to

1.8 ~ 2.6

 

increase the gamma value

 

(tone becomes darker)

 

and press the

key to

 

decrease the gamma value

 

(tone becomes lighter).

 

 

 

 

How to adjust your monitor 23

Color - PressENTER to enter the Color menu

This Color menu is available only in the Standard mode.

Normal

Allows video and still

Press the

or

keys

 

 

photographs to be viewed

 

 

to select this option.

 

 

with natural coloring.

 

 

 

 

 

 

 

This is the factory default

 

 

 

 

 

color.

 

 

 

 

 

 

 

 

 

 

Bluish

Applies a cool tint to the

 

 

 

 

 

image and is factory

 

 

 

 

 

pre-setto the PC industry

 

 

 

 

 

standard white color.

 

 

 

 

 

 

 

 

 

 

Reddish

Applies a warm tint to the

 

 

 

 

 

image and is factory

 

 

 

 

 

pre-setto the news print

 

 

 

 

 

standard white color.

 

 

 

 

 

 

 

 

 

 

User Mode

Tailors the image color

Press the

or

keys

Red

 

tint. The blend of the Red,

(0 to 100)

 

and the ENTER key to

 

Green and Blue primary

Green

 

select Red,Green, or

 

colors can be altered to

 

Blue. Then use the

or

(0 to 100)

 

change the color tint of

 

Blue

 

the image.

keys to make the color

 

(0 to 100)

 

Decreasing one or more

 

adjustments.

 

 

 

 

 

 

 

of the colors will reduce

 

 

 

 

 

 

 

 

 

their respective influence

 

 

 

 

 

on the color tint of the

 

 

 

 

 

image. (e.g. if you reduce

 

 

 

 

 

the Blue level the image

 

 

 

 

 

will gradually take on a

 

 

 

 

 

yellowish tint. If you

 

 

 

 

 

reduce Green, the image

 

 

 

 

 

will become a magenta

 

 

 

 

 

tint.)

 

 

 

 

 

 

 

 

 

 

 

Hue: Adjusts the degree of

Press the

or

keys

0 to 100

 

how we perceive colors.

 

 

to adjust the value.

 

 

 

 

 

 

 

 

 

 

 

 

 

Saturation: Adjusts the

Press the

or

keys

0 to 100

 

purity degree of colors.

 

 

to adjust the value.

 

 

 

 

 

 

 

 

 

 

 

The above options for Hue and Saturation are available only if the signal

 

source is Component Video.

 

 

 

Reset Color

Resets the User Mode

Press the

or

keys

YES

 

custom color settings to

NO

 

to change the settings.

 

the factory defaults.

 

 

 

 

Press MENU to leave the Color menu.

 

 

 

 

24 How to adjust your monitor

Picture Advanced menu

 

 

 

 

 

 

 

 

 

PICTURE ADVANCED

MODE: Standard

 

 

 

 

 

 

 

 

 

 

Picture Mode

Standard

 

Senseye Demo

OFF

 

Dynamic Contrast

5

 

 

Display Mode

 

 

 

Color Format

YUV

 

Move ENTER

Select MENU Exit

 

 

 

 

 

 

 

 

 

1.Press the MENU key to display the main menu.

2.Press the orkeys to select

PICTURE ADVANCED and then press the ENTER key to enter the menu.

3.Press the orkeys to move the highlight to a menu item and then press theENTER key to select that item.

4.Press the orkeys to make adjustments or selections.

5.To return to the previous menu, press the MENU button.

Item

Function

Operation

 

 

Range

Picture Mode

Selects a picture mode that

Press the

or

keys

Standard

 

best suits the type of

Movie

 

to change the settings.

 

images shown on the

 

 

 

Game

 

screen.

 

 

 

 

 

 

 

Photo

 

Standard - for basic PC

 

 

 

 

 

 

 

sRGB

 

application.

 

 

 

 

Movie - for viewing

 

 

 

Eco

 

videos.

 

 

 

 

 

Game - for playing video

 

 

 

 

 

games.

 

 

 

 

 

Photo - for viewing still

 

 

 

 

 

images.

 

 

 

 

 

sRGB - for better color

 

 

 

 

 

matching representation

 

 

 

 

 

with the peripheral

 

 

 

 

 

devices, such as printers,

 

 

 

 

 

DSCs, etc.

 

 

 

 

 

Eco - for saving

 

 

 

 

 

electricity with low

 

 

 

 

 

power consumption by

 

 

 

 

 

providing minimum

 

 

 

 

 

brightness for all

 

 

 

 

 

running programs.

 

 

 

 

 

 

 

 

 

 

How to adjust your monitor 25

Senseye Demo

Displays the preview of

Press the

or

keys

ON

(available

screen images under the

OFF

to change the settings.

when the

selected mode from

 

 

 

 

 

Picture Mode

Picture Mode. The screen

 

 

 

 

 

is set to Movie,

will be divided into two

 

 

 

 

 

Game, or

windows; the left window

 

 

 

 

 

Photo)

demonstrates images of

 

 

 

 

 

 

Standard mode, while the

 

 

 

 

 

 

right window presents the

 

 

 

 

 

 

images under the specified

 

 

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

Dynamic

The function is to

Press the ENTER key to

0 to 5

Contrast

automatically detect the

select this option. Press

 

(available

distribution of an input

the

or

keys to

 

when the

visual signal, and then to

 

change the settings.

 

 

Picture Mode

create the optimal

 

 

 

 

 

 

 

is set to Movie,

contrast.

 

 

 

 

 

Game, or

 

 

 

 

 

 

Photo)

 

 

 

 

 

 

 

 

 

 

 

 

 

26 How to adjust your monitor

Display Mode

This feature is provided to

 

allow aspect ratios other

 

than 16:9 or 16:10

 

(depending on the

 

purchased model) to be

 

displayed without

 

geometric distortion.

 

Overscan - Slightly

 

enlarges the input image.

 

Use this feature to hide

 

annoying edge noise if

 

present around your

 

image.

 

Full - Scales the input

 

image to fill the screen.

 

Ideal for 16:9 or 16:10

 

(depending on the

 

purchased model) aspect

 

images.

 

Aspect - The input image

 

is displayed without

 

geometric distortion

 

filling as much of the

 

display as possible.

 

Depending on the

 

purchased model, 16:9

 

or 16:10 images will fill

 

the screen horizontally

 

while 4:3 or 5:4 images

 

will fill the screen

 

vertically.

 

To find out the monitor

 

aspect ratio of the

 

purchased model,

 

please check the

 

Specification document

 

on the provided CD.

Press the orkeys to change the settings.

The options under Display Mode will be different depending on the input signal sources.

When the signal source is from a DVI or D-Subsource, and the input image is ofnon-wideaspect ratio:

Full

Aspect

Or

When the signal source is from a D-Sub(VGA converted from Component) source:

Overscan

Full

Aspect

How to adjust your monitor 27

Color Format Determines the color space (RGB or YUV) based on the following detected video signal:

D-Sub(VGA) from PC: The default Color Format is RGB.

D-Sub(Component) from a video device: The default Color Format is YUV.

You might need to manually set the Color Format if colors shown on the monitor screen do not display properly.

DVI (for models with DVI inputs): Color Format is automatically set to RGB.

Press the ENTER key to select this option. Press

the orkeys to change the settings.

RGB

YUV

28 How to adjust your monitor

Audio menu

1. Press the MENU key to display the main menu.

 

 

 

 

 

 

 

 

AUDIO

 

 

 

 

MODE: Standard

Volume

10

Mute

OFF

 

 

 

 

 

 

2.Press the orkeys to selectAUDIO and then press theENTER key to enter the menu.

3.Press the orkeys to move the highlight to a menu item and then press theENTER key to select that item.

Move MENU Back

4. Press the

or

keys to make

 

adjustments or selections.

5. To return to the previous menu, press the MENU button.

Item

Function

Operation

 

 

Range

Volume

Adjusts the audio volume

Press the

key to increase

0 ~ 100

 

 

the volume and press the

 

 

 

key to decrease the

 

 

 

volume.

 

 

 

Mute

Mutes the audio input

Press the

or

keys to

ON

 

 

change the settings.

 

OFF

 

 

 

 

 

 

How to adjust your monitor 29

System menu

 

 

 

 

 

 

 

1.

Press the MENU key to display the main

 

 

 

menu.

 

 

SYSTEM

MODE: Standard

2.

Press the

or

keys to select SYSTEM

 

and then press the ENTER key to enter the

Input

D-sub

 

 

menu.

 

 

OSD Settings

 

 

 

 

 

 

DDC/CI

 

 

3.

Press the

or

keys to move the

 

Auto Power off

 

OFF

 

 

highlight to a menu item and then press

 

Information

 

 

 

 

the ENTER key to select that item.

 

Reset All

 

 

 

 

 

 

 

 

 

 

Move

MENU

Back 4.

Press the

or

keys to make

 

 

 

 

 

 

adjustments or selections.

 

 

 

 

5.

To return to the previous menu, press the

 

 

 

 

 

 

MENU button.

 

 

 

 

 

 

 

 

 

 

 

Item

Function

 

 

Operation

 

 

 

Range

Input

Use this to change the

 

Press the

or

keys to

DVI

 

 

input to that appropriate

 

D-Sub(VGA)

 

 

 

change the settings.

 

 

 

 

to your video cable

 

 

 

 

 

 

 

 

 

connection type.

 

 

 

 

 

 

 

 

Analog-onlymodels do not have the Input function.

30 How to adjust your monitor

OSD Settings - Press ENTERto enter the OSD Settingsmenu.

Language

Sets the OSD menu

Press the

or

keys to

English

 

language.

French

 

change the settings.

 

 

 

 

 

 

German

 

 

 

 

 

Italian

 

 

 

 

 

Spanish

 

 

 

 

 

Polish

 

 

The language options

Japanese

 

 

displayed on your OSD

Czech

 

 

may differ from those

 

 

 

 

 

shown on the right,

Traditional

 

 

depending on the product

Chinese

 

 

supplied in your region.

 

 

Hungarian

 

 

 

 

 

 

 

 

 

 

Simplified

 

 

 

 

 

Chinese

 

 

 

 

 

Serbo-Croatian

 

 

 

 

 

Romanian

 

 

 

 

 

Dutch

 

 

 

 

 

Russian

 

 

 

 

 

Swedish

 

 

 

 

 

Portuguese

 

 

 

 

 

 

H. Position

Adjusts the horizontal

Press the

or

keys to

0 to 100

 

position of the OSD menu.

 

 

change the settings.

 

 

 

 

 

 

V. Position

Adjusts the vertical

 

0 to 100

 

 

 

 

position of the OSD menu.

 

 

 

 

 

 

 

 

 

 

Display Time

Adjusts the display time of

 

 

 

5 Sec.

 

the OSD menu.

 

 

 

10 Sec.

 

 

 

 

 

15 Sec.

 

 

 

 

 

20 Sec.

 

 

 

 

 

25 Sec.

 

 

 

 

 

30 Sec.

 

 

 

 

 

 

How to adjust your monitor 31

OSD Lock

Prevents all the monitor

 

settings from being

 

accidentally changed.

 

When this function is

 

activated, the OSD

 

controls and hotkey

 

operations will be

 

disabled.

 

 

Press the orkeys to change the settings.

To unlock the OSD controls when the OSD is preset to be locked, press and hold the "MENU" key for 15 seconds to enter the "OSD Lock" option and make changes. Alternatively, you may

use the or keys to select "NO" in the "OSD Lock" submenu from the "OSD Settings" menu, and all OSD controls will be accessible.

YES

NO

Press MENU to leave theOSD Settings menu.

DDC/CI*

Allows the monitor

Press the ENTER key to

ON

 

settings to be set through

select this option. Press the

OFF

 

the software on the PC.

or

keys to change

 

 

 

 

 

 

the settings.

 

 

 

 

 

 

Auto Power off

Sets the time to power off

Press the ENTER key to

OFF

 

the monitor automatically

select this option. Press the

10min.

 

in power saving mode.

or

keys to change

20min.

 

 

 

 

the settings.

 

30min.

 

 

 

 

 

 

 

 

 

 

 

Information

Displays the current

 

 

 

Input

 

monitor property settings.

 

 

 

Current

 

 

 

 

 

Resolution

 

 

 

 

 

Optimum

 

 

 

 

 

Resolution

 

 

 

 

 

(best with the

 

 

 

 

 

monitor)

 

 

 

 

 

Model Name

 

 

 

 

 

 

Reset All

Resets all mode, color and

Press the

or

keys to

YES

 

geometry settings to the

NO

 

change the settings.

 

 

factory default values.

 

 

 

 

*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

32 How to adjust your monitor

7. Troubleshooting

Frequently asked questions (FAQ)

The image is blurred:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with abuilt-inbooster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution.

Pixel errors can be seen:

One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color.

Clean the LCD screen.

Cycle power on-off.

These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” message box to reset the color settings to the factory defaults.

If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link "Adjusting the Screen Resolution".

Faint shadow from the static image displayed is visible on the screen:

Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use.

Use a screensaver to prevent the occurrence of image retention.

Troubleshooting 33

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the "Display Mode" function to set a proper aspect ratio for the input sources. SeeDisplay Mode on page 27 for details.

The image is displaced in one direction:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

The OSD controls are inaccessible:

To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.

Alternatively, you may use the orkeys to select “NO” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

No sound can be heard from thebuilt-inspeakers:

Check whether Line In is properly connected.

Increase the volume (volume may be muted or too low).

Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-inspeakers are automatically muted.)

No sound can be heard from the connected external speakers:

Remove your headphone (if the headphone is connected to the monitor).

Check whether the headphone jack is properly connected.

If the external speakers are USB-powered,check whether the USB connection is OK.

Increase the volume (volume may be muted or too low) on the external speakers.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mailus at: Support@BenQ.com.

34 Troubleshooting