Benq G700AD User Manual

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G700D/G700AD/G900D/G900AD

G900WD/G900WAD/G2000WD/G2000WAD LCD Color Monitor User Manual

Welcome

Copyright

Copyright © 2008 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor

Power Safety

The AC plug isolates this equipment from the AC supply.

The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.

This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.

Care And Cleaning

Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free,non-abrasivecloth. Avoid using any liquid, aerosol or glass cleaners.

Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-ininstallation unless proper ventilation is provided.

Never push objects or spill liquid of any kind into this product.

Servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.

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Table of Contents

 

Getting started ......................................................................................................................

4

Getting to know your monitor ............................................................................................

6

Front view ....................................................................................................................

6

Back view .....................................................................................................................

6

How to assemble your monitor hardware ...........................................................................

7

How to detach the stand base ...................................................................................

10

Getting the most from your BenQ monitor ......................................................................

11

How to install the monitor on a new computer ......................................................

12

How to upgrade the monitor on an existing computer ..........................................

13

How to install on Windows Vista systems ...............................................................

14

How to install on Windows XP system ....................................................................

15

Picture optimization ...........................................................................................................

16

How to adjust your monitor ..............................................................................................

17

The control panel ......................................................................................................

17

On Screen Display (OSD) menu structure .............................................................

18

Hot key mode ............................................................................................................

19

Main menu mode ......................................................................................................

20

Troubleshooting .................................................................................................................

30

Frequently asked questions (FAQ) ...........................................................................

30

Need more help? ........................................................................................................

31

Table of Contents

3

1. Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.

BenQ LCD Monitor

Monitor Base

Quick Start Guide

CD-ROM

Power Cord

(Picture may differ from product supplied for your region)

Signal Cable: D-Sub

4 Getting started

Signal Cable: DVI-D

(optional accessory for models with DVI inputs, sold separately)

Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Getting started

5

2. Getting to know your monitor

Front view

Back view

1.AC power input jack

2.DVI-Dinput socket

(Analog-onlymodels do not have theDVI-Dinput socket)

3. D-Subinput socket

6 Getting to know your monitor

3. How to assemble your monitor hardware

If the computer is turned on you must turn it off before continuing.

Do not plug-inorturn-onthe power to the monitor until instructed to do so.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded surface.

While holding the monitor firmly against the desk, pull the monitor stand arm upwards clear of the monitor.

Orient and align the stand base socket with the end of the stand arm, then push them together until they click and lock into place.

Gently attempt to pull them back apart to check that they have properly engaged.

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.

You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

How to assemble your monitor hardware

7

2. Connect the PC video cable.

Do not use bothDVI-Dcable andD-Subcable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. (Not available foranalog-onlymodels)

Connect one end of the DVI-Dcable to the monitorDVI-Dsocket and the other end to theDVI-Dport on your computer. (optional, not available foranalog-onlymodels)

TheDVI-Dformat is used for direct digital connection between source video and digital LCD monitors or projectors. The digital video signals produce a superior quality picture than analog video signals.

Connect the plug of the D-Subcable (at the end without the ferrite filter) to the monitorD-Subsocket. Connect the other plug of theD-Subcable (at the end with the ferrite filter) to the computer videoD-Subsocket.

Tighten all finger screws to prevent the plugs from accidently falling out during use.

3. Connect the power cable to the monitor.

Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet.

Either

Or

8 How to assemble your monitor hardware

4. Route the cables via the cable clip.

Release the cable retaining clip by squeezing the clip inwards as illustrated. Position the cables together and reinsert the clip over them to retain the cables neatly in place behind the monitor stand.

5. Connect-toandturn-onthe power.

Plug the other end of the power cord into a power outlet and turn it on.

Picture may differ from product supplied for your region.

Turn on the monitor by pressing the power button on the front of the monitor.

Turn on the computer too, and follow the instructions in Section 4: Getting the most from your BenQ monitor on page 11 to install the monitor software.

How to assemble your monitor hardware

9

How to detach the stand base

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

2.Press the locking clips to detach the monitor base from the monitor stand arm.

10 How to assemble your monitor hardware

4. Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.

The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software. These circumstances relate to which version of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you are upgrading an existing installation (which already has existing monitor driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the monitor to your computer), Windows will automatically recognise the new (or different) hardware, and will launch its Found New Hardware wizard.

Follow the wizard instructions until it asks you to select a monitor model. At that point, click the Have Disk button, insert the BenQ LCD Monitor CD-ROMand select the appropriate monitor model. Further details andstep-by-stepinstructions for both an automatic (new) or upgrade (existing) installation follow. See:

How to install the monitor on a new computer on page 12.

How to upgrade the monitor on an existing computer on page 13

If you require a User Name and Password to login to your Windows computer, you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you from installing software on your computer.

Getting the most from your BenQ monitor 11

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.

If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 7.

When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device drivers.

2.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer.

3.Check Search for a suitable driver for my device option, and click Next.

4.Check the option for CD-ROMdrives (uncheck all others) and click Next.

5.Look to confirm that the wizard has selected the correct name of your monitor and click Next.

6.Click Finish.

7.Restart the computer.

12 Getting the most from your BenQ monitor

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP and Windows Vista Operating System (OS).

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) on the BenQ LCD Monitor CD-ROMfor the particular model monitor you have connected, and letting Windows install the corresponding driver files from the CD. You need only steer it in the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process.

See:

How to install on Windows Vista systems on page 14.

How to install on Windows XP system on page 15.

Getting the most from your BenQ monitor 13

How to install on Windows Vista systems

1. Open Display Settings.

Right-clickthe desktop and select Personalize from the popup menu.

Select Display Settings from the Personalize appearance and sounds window.

The Display Settings window will display.

2. Click the Advanced Settings button.

The Generic PnP Monitor Properties window will display.

3.Click the Monitor tab and the Properties button.

4.Click Continue in the prompted User Account Control window.

5.Click the Driver tab and the Update Driver button.

6.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer.

7.In the Update Driver Software window, select the option ‘Browse my computer for driver software’.

8.Click ‘Browse’ and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the drive letter designator for the CD-ROMdrive).

The drive letter for your CD drive may differ from the example above depending upon your system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.

9.Select the correct folder name of your monitor from provided driver list, and click Next.

This will copy and install the appropriate monitor driver files to your computer.

10.Click Close.

You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately with no further action required by you.

14 Getting the most from your BenQ monitor

How to install on Windows XP system

1. Open Display Properties.

The quickest shortcut to Display Properties is through the Windows desktop. Right-clickthe desktop and select Properties from the popup menu.

Alternatively, the Windows menu to Display Properties is located in Control Panel.

In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.

Under the Classic view, click Start | Control Panel | Display.

Under the Category view, click Start | Control Panel | Appearance and Themes | Change the screen resolution.

The Display Properties window will display.

2.Click the Settings tab and the Advanced button.

The Advanced Display Properties window will display.

3.Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.

If there is only one monitor in the list, it will already be selected for you.

4.Click the Properties button.

The Monitor Properties window will display.

If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows. However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you will need to continue with these instructions.

5. Click the Driver tab and the Update Driver button.

The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:

6.Insert the BenQ LCD Monitor CD-ROMinto a CD drive on the computer you attached the monitor to.

7.Check the option ‘Install from a list or specific location’ and click Next.

8.Check the option ‘Search for the best driver in these locations’ and also check ‘Search removable media’, then click Next.

Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6. When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model.

9.Select (single-click)the correct name of your monitor from provided driver list on the CD, and click the Next button.

This will copy and install the appropriate monitor driver files to your computer.

10. Click Finish.

This will close the wizard and return you to the Monitor Properties window.

11. Click Close, OK, and OK.

This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ LCD monitor drivers will operate immediately with no further action required by you.

Getting the most from your BenQ monitor 15

5. Picture optimization

The easiest way to obtain an optimal display from an analog (D-Sub)input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen.

When you connect a digital video output using a digital (DVI) cable to your monitor, theAUTO key and theAuto Adjustment function will be disabled, because the monitor will automatically display the best image.

Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use theAUTO key function.

If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

1.Run the test program auto.exe from CD-ROM.You could also use any other image, such as the desktop of your operating system. However, we recommend that you use auto.exe. As you run auto.exe, a test pattern displays.

2.Press the AUTO key on the monitor.

3.Press the MENU key to access the monitor On-ScreenDisplay (OSD) menu.

4.Use the WorXkeys to select DISPLAY and press the ENTER key to enter the menu.

5.If you notice a vertical noise (like a curtain effect-shimmeringof vertical lines), press theW orXkeys to select Pixel Clock and press the ENTER key. Then press theWorXkeys to adjust the monitor until the noise disappears.

6.If you notice a horizontal noise, press the WorXkeys to select Phase and press the ENTER key. Then press theWorXkeys to adjust the monitor until the noise disappears.

16 Picture optimization

6. How to adjust your monitor

The control panel

1.“AUTO”: Adjust vertical position, phase, horizontal position and pixel clock automatically.

2.“MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.

3.W/Mode key: For Left/Decrease adjustment. The key is the hot key for Mode.

4.“Power”: Turn the power on or off.

5.X/Contrast/Brightness key: For Right/Increase adjustment. The key is the hot key for Brightness and Contrast.

6.“ENTER” key: Enter sub menus and select items. For models with DVI inputs, this key is also the hot key for Input.

OSD = On Screen Display.

The hot-keyswill display a graduated scale for adjusting the value of that setting, and will only operate while the OSD menu is not currently displaying.Hot-keydisplays will disappear after a few seconds of no key activity. SeeHot key mode on page 19.

How to adjust your monitor 17

5 Sec.
10 Sec.
15 Sec.
20 Sec.
25 Sec.
30 Sec.
ON
OFF
Display Time OSD Lock
ON
OFF
YES
NO
Language H. Position V. Position
D-sub
DVI
English
French
German
Italian
Spanish Polish/Japanese Czech/Traditional Chinese Hungarian/Simplified Chinese Serbo-croatian Romanian
Dutch
Russian
Swedish Portuguese
ON
OFF
Full Aspect 1:1
Senseye Demo Display Mode
Movie Dynamics Photo sRGB
Input is only available for models with DVI inputs.
Display Mode is only available for wide-screen models, and "1:1" is specially available for 24’’ wide-screen models.
SYSTEM Input OSD Settings DDC/CI Information Reset All
Red
Green
Blue
YES
NO
Auto Adjustment
H. Position
V. Position
Pixel Clock Phase

On Screen Display (OSD) menu structure

DISPLAY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PICTURE

 

 

Brightness

 

 

 

 

 

 

Normal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contrast

 

 

 

 

 

 

Bluish

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sharpness

 

 

 

 

 

 

Reddish

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color

 

 

 

 

 

 

User Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DynamicContrast

 

 

 

 

 

 

 

Reset Color

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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PICTURE

 

 

Picture Mode

 

 

 

 

 

 

Standard

 

 

 

 

 

 

ADVANCED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18 How to adjust your monitor

Hot key mode

The monitor keys perform as hotkeys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen.

Brightness and Contrast hot keys

Press the Xkey to display the Brightness and Contrast indicators. Further press the theWorXkeys, then the ENTER key to select Brightness or Contrast. TheXkey will increase the level, while theWkey will decrease the level.

To exit, press the MENU key.

Mode hot key

Press the Wkey continually to switch between the 5 modes for the main window, including Standard, Movie, Dynamics, Photo, and sRGB. The setting will take effect immediately.

See also Picture Mode on page 25.

Input hot key (not available for analog-onlymodels)

Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.

The setting will take effect immediately.

See also Input on page 27.

How to adjust your monitor 19

Main menu mode

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu.

1

2

3

4

There are four main OSD menus:

1. Display

2. Picture

3. Picture Advanced

4. System

Use the W(left) orX(right) keys to highlight a menu item, and press the ENTER key to enter the Menu item settings.

The OSD menu languages may differ from the product supplied to your region, see “Language on page 28” under “OSD Settings” for more details.

For more information on each menu, please refer to the following pages:

Display menu on page 21

Picture menu on page 23

Picture Advanced menu on page 25

System menu on page 27

20 How to adjust your monitor

Display menu

1. Press the MENU key to display the main menu.

2. Press the WorXkeys to select DISPLAY and then press the ENTER key to enter the menu.

3. Press the WorXkeys to move the highlight to a menu item and then press the ENTER key to select that item.

4. Press the WorXkeys to make adjustments or selections.

5. To return to the previous menu, press the MENU button.

Item

Function

Operation

Range

 

 

 

 

Auto

Optimizes and adjusts the

Press the ENTER key to

 

Adjustment

screen settings

select this option and make

 

 

automatically for you. The

adjustment.

 

 

AUTO key is a ‘hot-key’

 

 

 

for this function.

 

 

When you connect a digital video output using a digital (DVI) cable to your monitor, theAUTO key and the

Auto Adjustment function will be disabled.

How to adjust your monitor 21

H. Position

Adjusts the horizontal

 

 

position of the screen

 

 

image.

 

 

 

 

V. Position

Adjusts the vertical

 

 

position of the screen

 

 

image.

 

 

 

 

Pixel Clock

Adjusts the pixel clock

 

 

frequency timing to

 

 

synchronize with the

 

 

analog input video signal.

 

 

Not applicable to a digital

Press the WorXkeys to

 

input signal.

 

 

adjust the value.

 

See also: Picture

 

 

optimization on page 16.

 

 

 

 

Phase

Adjusts the pixel clock

 

 

phase timing to

 

 

synchronize with the

 

 

analog input video signal.

 

 

Not applicable to a digital

 

 

input signal.

 

 

See also: Picture

 

 

optimization on page 16.

 

 

 

 

0 to 100

0 to 100

0 to 100

0 to 63

22 How to adjust your monitor

Picture menu

1. Press the MENU key to display the main menu.

2. Press the WorXkeys to select PICTURE and then press the ENTER key to enter the menu.

3. Press the WorXkeys to move the highlight to a menu item and then press the ENTER key to select that item.

4. Press the WorXkeys to make adjustments or selections.

5. To return to the previous menu, press the MENU button.

Item

Function

Operation

Range

 

 

 

 

Brightness

Adjusts the balance

Press the Xkey to

0 to 100

 

between light and dark

increase the brightness

 

 

shades.

and press the Wkey to

 

 

 

decrease the brightness.

 

 

The function is not

 

 

 

available for use when

 

 

 

DynamicContrast is

 

 

 

on.

 

 

Contrast

Adjusts the degree of

Press the Xkey to

0 to 100

 

difference between

increase the contrast and

 

 

darkness and lightness.

press the Wkey to

 

 

 

decrease the contrast.

 

 

The function is not

 

 

 

available for use when

 

 

 

DynamicContrast is

 

 

 

on.

 

 

Sharpness

Adjusts the clarity and

Press the Xkey to

1 to 5

 

visibility of the edges of

improve the crispness of

 

 

the subjects in the image.

the display and press the

 

 

 

Wkey to have softness

 

 

 

effect on the display.

 

 

 

 

 

Color - Press ENTER to enter the Color menu.

How to adjust your monitor 23

Normal

Allows video and still

 

 

 

 

photographs to be viewed

 

 

 

 

with natural coloring.

 

 

 

 

This is the factory default

 

 

 

 

color.

 

 

 

 

 

 

 

 

Bluish

Applies a cool tint to the

Press the WorXkeys to

 

 

 

image and is factory

 

 

 

select this option.

 

 

 

pre-setto the PC industry

 

 

 

 

 

 

 

standard white color.

 

 

 

 

 

 

 

 

Reddish

Applies a warm tint to the

 

 

 

 

image and is factory

 

 

 

 

pre-setto the news print

 

 

 

 

standard white color.

 

 

 

 

 

 

 

 

User Mode

Tailors the image color

Press the WorXkeys

Red

 

tint. The blend of the Red,

and the ENTER key to

(0 to 100)

 

Green and Blue primary

select Red, Green, or Blue.

Green

 

colors can be altered to

Then use the WorX

(0 to 100)

 

change the color tint of

keys to make the color

Blue

 

the image. Decreasing one

 

adjustments.

(0 to 100)

 

or more of the colors will

 

 

 

 

 

reduce their respective

 

 

 

 

influence on the color tint

 

 

 

 

of the image. e.g. if you

 

 

 

 

reduce the Blue level the

 

 

 

 

image will gradually take

 

 

 

 

on a yellowish tint. If you

 

 

 

 

reduce Green, the image

 

 

 

 

will become a magenta

 

 

 

 

tint.

 

 

 

 

 

 

 

 

Reset Color

Resets the User Mode

Press the WorXkeys to

YES

 

custom color settings to

change the settings.

NO

 

the factory defaults.

 

 

 

Press MENU to leave the Color menu.

DynamicContrast The function will increase the level of contrast to provide sharper and more detailed image quality.

Activating

DynamicContrast will disable Brightnessand Contrastcontrols.

Press the ENTER key to select this option. Press the WorXkeys to change the settings.

ON

OFF

24 How to adjust your monitor

Picture Advanced menu

Display Mode is only available forwide-screenmodels.

1.Press the MENU key to display the main menu.

2.Press the WorXkeys to select PICTURE ADVANCED and then press the ENTER key to enter the menu.

3.Press the WorXkeys to move the highlight to a menu item and then press the ENTER key to select that item.

4.Press the WorXkeys to make adjustments or selections.

5.To return to the previous menu, press the MENU button.

Item

Function

Operation

Range

 

 

 

 

Picture Mode

Selects a picture mode that

Press the WorXkeys to

Standard

 

best suits the type of

change the settings.

Movie

 

images shown on the

 

Dynamics

 

screen.

 

 

 

Photo

 

Standard - for basic PC

 

 

 

sRGB

 

application.

 

 

Movie - for viewing

 

 

 

videos.

 

 

 

Dynamics - for viewing

 

 

 

landscape-specificvideos

 

 

 

and playing games.

 

 

 

Photo - for viewing still

 

 

 

images.

 

 

 

sRGB - for better color

 

 

 

matching representation

 

 

 

with the peripheral

 

 

 

devices, such as printers,

 

 

 

DSCs, etc.

 

 

 

 

 

 

How to adjust your monitor 25

Senseye Demo

Displays the preview of

Press the WorXkeys to

ON

 

screen images under the

change the settings.

OFF

 

selected mode from

 

 

 

 

Picture Mode. The screen

 

 

 

 

will be divided into two

 

 

 

 

windows; the left window

 

 

 

 

demonstrates images of

 

 

 

 

Standard mode, while the

 

 

 

 

right window presents the

 

 

 

 

images under the specified

 

 

 

 

mode.

 

 

 

Display Mode

This feature is provided to

Press the WorXkeys to

Full

 

 

allow aspect ratio’s other

change the settings.

Aspect

 

than 16:10 to be displayed

 

1:1 (only for 24’’

 

without geometric

 

 

 

wide-screen

 

distortion.

 

 

 

models)

 

Full - Scales the input

 

 

 

 

 

 

image to fill the screen.

 

 

 

 

Ideal for 16:10 aspect

 

 

 

 

images.

 

 

 

 

Aspect - The input image

 

 

 

 

is displayed without geo-

 

 

 

 

metric distortion filling

 

 

 

 

as much of the display as

 

 

 

 

possible. 16:9 images will

 

 

 

 

fill the screen horizon-

 

 

 

 

tally while 4:3 images

 

 

 

 

will fill the screen verti-

 

 

 

 

cally.

 

 

 

 

1:1- Displays the input

 

 

 

 

image in its native

 

 

 

 

resolution without scal-

 

 

 

 

ing.

 

 

 

Display Modeis only available for wide-screen models, and "1:1" is specially available for 24’’ wide-screen models.

26 How to adjust your monitor

System menu

Analog-onlymodels do not have theInput function.

1.Press the MENU key to display the main menu.

2.Press the WorXkeys to select SYSTEM and then press the ENTER key to enter the menu.

3.Press the WorXkeys to move the highlight to a menu item and then press the ENTER key to select that item.

4.Press the WorXkeys to make adjustments or selections.

5.To return to the previous menu, press the MENU button.

Item

Function

Operation

Range

 

 

 

 

Input

Selects the D-sub(analog)

Press the WorXkeys to

DVI

 

or DVI (digital) input. Use

change the settings.

D-sub

 

this to change the input to

 

 

 

that appropriate to your

 

 

 

video cable connection

 

 

 

type.

 

 

Analog-onlymodels do not have theInput function.

OSD Settings - Press ENTER to enter the OSD Settings menu.

How to adjust your monitor 27

Language

Sets the OSD menu

Press the WorXkeys to

English

 

language.

adjust the value.

French

 

 

 

German

 

 

 

Italian

 

 

 

Spanish

 

 

 

Polish/

 

 

The language options

Japanese

 

 

Czech/

 

 

displayed on your OSD

 

 

may differ from those

Traditional

 

 

shown on the right,

Chinese

 

 

depending on the product

Hungarian/

 

 

supplied in your region.

 

 

 

Simplified

 

 

 

Chinese

 

 

 

Serbo-Croatian

 

 

 

Romanian

 

 

 

Dutch

 

 

 

Russian

 

 

 

Swedish

 

 

 

Portuguese

 

 

 

 

H. Position

Adjusts the horizontal

 

0 to 100

 

position of the OSD menu.

 

 

 

 

 

 

V. Position

Adjusts the vertical

 

0 to 100

 

position of the OSD menu.

 

 

 

 

 

 

Display Time

Adjusts the display time of

Press the WorXkeys to

5 Sec.

 

the OSD menu.

10 Sec.

 

change the settings.

 

 

15 Sec.

 

 

 

 

 

 

20 Sec.

 

 

 

25 Sec.

 

 

 

30 Sec.

 

 

 

 

28 How to adjust your monitor

OSD Lock

Prevents all the monitor

 

settings from being

 

accidentally changed.

 

When this function is

 

activated, the OSD

 

controls and hotkey

 

operations will be

 

disabled.

 

 

Press the WorXkeys to change the settings.

To unlock the OSD controls when the OSD is preset to be locked, press and hold the ’MENU' key for 15 seconds to enter the 'OSD Lock' option and make changes. Alternatively, you may use theW orX keys to select ’OFF’ in the 'OSD Lock' submenu from the ’OSD Settings’ menu, and all OSD controls will be accessible.

ON

OFF

Press MENU to leave the OSD Settings menu.

DDC/CI*

Allows the monitor

Press the ENTER key to

ON

 

settings to be set through

select this option. Press the

OFF

 

the software on the PC.

WorXkeys to change the

 

 

 

settings.

 

 

 

 

 

Information

Displays the current

Press the ENTER key to

 

 

monitor property settings.

select this option.

 

 

 

 

 

Reset All

Resets all mode, color and

Press the WorXkeys to

YES

 

geometry settings to the

change the settings.

NO

 

factory default values.

 

 

*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

How to adjust your monitor 29

7. Troubleshooting

Frequently asked questions (FAQ)

The image is blurred:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with abuilt-inbooster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution.

Pixel errors can be seen:

One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color.

Clean the LCD screen.

Cycle power on-off.

These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” message box to reset the color settings to the factory defaults.

If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link "Adjusting the Screen Resolution".

Faint shadow from the static image displayed is visible on the screen:

Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use.

Use a screensaver to prevent the occurrence of image retention.

30 Troubleshooting

Mode on page 26

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display

for details.

The image is displaced in one direction:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

The OSD controls are inaccessible:

To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.

Alternatively, you may use the WorXkeys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mailus at: Support@BenQ.com

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