Benq G2020HDA, G2220HDA, G2220HD, G2020HD User Manual

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Welcome
G2020HD/G2020HDA/G2220HD/G2220HDA
LCD Monitor
User Manual
2

Copyright

Copyright © 2009 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
The AC plug isolates this equipment from the AC supply.
The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
Care And Cleaning
Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.

Table of Contents 3

Tab le of Contents
Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................ 6
Front view ....................................................................................................................6
Back view .....................................................................................................................6
How to assemble your monitor hardware ........................................................................... 7
How to detach the stand base ...................................................................................10
Getting the most from your BenQ monitor ...................................................................... 11
How to install the monitor on a new computer ......................................................12
How to upgrade the monitor on an existing computer ..........................................13
How to install on Windows Vista systems ...............................................................14
How to install on Windows XP system ....................................................................15
Picture optimization ...........................................................................................................16
How to adjust your monitor .............................................................................................. 17
The control panel ......................................................................................................17
Hot key mode ............................................................................................................18
Main menu mode ......................................................................................................19
Troubleshooting ................................................................................................................. 29
Frequently asked questions (FAQ) ...........................................................................29
Need more help? ........................................................................................................30
4 Getting started

1. Getting started

When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product
supplied for your region)
Signal Cable: D-Sub
5 Getting started
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Signal Cable: DVI-D
(optional accessory for models with
DVI inputs, sold separately)
6 Getting to know your monitor

2. Getting to know your monitor

Front view

Back view

1. AC power input jack
2. DVI-D input socket
(Analog-only models do not have the DVI-D input socket)
3. D-Sub input socket
7 How to assemble your monitor hardware

3. How to assemble your monitor hardware

If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together until they click and
lock into place.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
8 How to assemble your monitor hardware
2. Connect the PC video cable.
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems. (Not available for analog-only
models)
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional, not available for analog-only
models)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect the
other plug of the D-Sub cable (at the end with the ferrite
filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from acci-
dently falling out during use.
Either
Or
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
9 How to assemble your monitor hardware
4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated. Position the cables together and
reinsert the clip over them to retain the cables neatly in
place behind the monitor stand.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power key.
Turn on the computer too, and follow the instructions in
Section 4:
Getting the most from your BenQ monitor
on page 11
to install the monitor software.
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