Belkin 5000HQ User Manual

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OmniViewIP* 5000HQ

User Manual

8820-00058F1DP101C

*OmniView is a registered trademark of Belkin International, Inc.

Table of Contents

Table of Contents

sections 1

2

3

4

5

6

 

 

7

8

9 10 11 12 13 14 15 16 17 18

19

20

 

21

1 Introduction . . . . .

. . . .

. .

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.

. 1

 

6.3 Access Permissions tab . . . . . . . . . . . . . . .

.

17

 

 

 

 

 

 

 

 

 

 

 

6.4 Saving a user . . . . . . . . . . . . . . . . . . . .

 

.18

1.1 Key features . . . . . . . . . . . . . . . . . . . .

.

 

.1

 

6.4.1 Deleting a user . . . . . . . . . . . . . . . . . . .

 

.18

1.2 System components . . . . . . . . . . . . . . . .

.

.

2

 

6.5 Creating a user group . . . . . . . . . . . . . . . .

.

19

1.3 Terminology . . . . . . . . . . . . . . . . . . . .

.

 

.2

 

6.5.1 Access Permissions tab . . . . . . . . . . . . . . .

 

.20

1.4 System diagram . . . . . . . . . . . . . . . . . .

.

.

2

 

6.5.2 Allowed Services tab . . . . . . . . . . . . . . . .

 

.20

 

 

 

 

 

 

 

 

 

 

 

6.5.3 Saving the new group . . . . . . . . . . . . . . . .

 

.21

2 Pre-Installation Guidelines . . . . .

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.

 

. 3. .

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6. .5. .4. Deleting. . a user group . . . . . . . . . . . . . . . .

 

.21

2.1 Access Services details . . . . . . . . . . . . . . .

.

.

4

 

7 Configuring Targets

 

 

 

22

2.1.1 Adding user-defined Access Services . . . . . . . . .

.

 

.4

 

. . . .

. .

.

3 Understanding the System – An Overview

 

 

 

 

 

5

 

7.1 Access Services tab . . . . . . . . . . . . . . . . .

.

23

. . .

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.

. .

 

. . .

. 7.1.1 Default Access Service . . . . . . . . . . . . . . .

.

23

3.1 Creating users . . . . . . . . . . . . . . . . . . .

.

 

.5

 

7.1.2 Belkin OmniView KVM Switch . . . . . . . . . . . . .

 

.24

3.2 Forming users into groups . . . . . . . . . . . . . .

.

.

6

 

7.2 PDU tab . . . . . . . . . . . . . . . . . . . . . .

.

26

3.3 Creating targets . . . . . . . . . . . . . . . . . .

.

.

6

 

7.3 Target Sets tab . . . . . . . . . . . . . . . . . . .

.

28

3.4 Forming targets into sets . . . . . . . . . . . . . . .

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.7

 

7.4 Access Permissions tab . . . . . . . . . . . . . . . .

 

.28

3.5 Associating a user group with a target set . . . . . . . .

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.7

 

7.5 Saving the target . . . . . . . . . . . . . . . . . .

.

29

3.6 Access Services . . . . . . . . . . . . . . . . . .

.

.

8

 

7.6 Deleting targets . . . . . . . . . . . . . . . . . . .

 

.29

 

 

 

 

 

 

 

 

 

 

 

7.7 Creating a target set . . . . . . . . . . . . . . . . .

.

29

4 Setting Up the System . . . . . . .

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10. . .

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7. .7..1. Access. . Permissions tab . . . . . . . . . . . . . . .

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30

4.1 Connecting the OmniView IP 5000HQ Manager . . . . . .

.

 

11

 

7.7.2 Saving the target set . . . . . . . . . . . . . . . .

.

30

4.2 OmniView IP 5000HQ Manager’s default IP address . . . .

.

 

11

 

7.7.3 Deleting a target set . . . . . . . . . . . . . . . . .

 

.31

4.2.1 Changing the OmniView IP 5000HQ Manager

 

 

 

 

 

 

 

8 Management

 

 

 

32

network parameters . . . . . . . . . . . . . . . . . .

.

.11

 

. . . .

. .

.

5 Displaying the OmniView IP 5000HQ Web Interface

 

 

 

 

12

 

8.1 Devices . . . . . . . . . . . . . . . . . . . . . .

.

32

. .

. .

.

.

 

8.2 Other Devices . . . . . . . . . . . . . . . . . . . .

 

.33

5.1 Menu section . . . . . . . . . . . . . . . . . . .

.

.13

 

8.2.1 Other Devices – PDU . . . . . . . . . . . . . . . .

.

33

6 Creating Users

 

 

 

 

 

 

 

 

14

 

8.2.2 Other Devices – Console Server . . . . . . . . . . .

.

35

.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..

.. .. .. .. ..

.. .. .. .. ..

.. .. .. .. ..

.. .. .. ..

.. ..

.. ..

..

 

8.3 Setting each OmniView KVM-over-IP Switch to be OmniView IP

6.1 General tab . . . . . . . . . . . . . . . . . . . .

.

.15

 

5000HQ-enabled . . . . . . . . . . . . . . . . . . . .

 

.36

6.2 User Group tab . . . . . . . . . . . . . . . . . . .

.

 

16

 

8.4 Configuring the KVM IP devices in the OmniView IP 5000HQ

.

37

6.2.1 Removing users from a group . . . . . . . . . . . .

.

 

16

 

8.4.1 The Advanced button . . . . . . . . . . . . . . . .

 

.37

OmniView IP 5000 HQ

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Table of Contents

Table of Contents

sections 1

2

3

4

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7

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9 10 11

12 13 14 15 16 17 18

19

20

21

8.4.2 Performance . . . . . . . . . . . . . . . . . . .

.

38

 

11.1.5 RDP . . . . . . . . . . . . . . . . . . . .

. . . .59

8.4.3 Mouse . . . . . . . . . . . . . . . . . . . . . .

 

.38

 

11.1.6 SSH . . . . . . . . . . . . . . . . . . . .

. . . .60

8.5 KVM Ports tab . . . . . . . . . . . . . . . . . . .

.

39

 

11.1.7 VNC . . . . . . . . . . . . . . . . . . . .

. . . .61

8.6 Targets . . . . . . . . . . . . . . . . . . . . . .

.

40

 

11.1.8 Telnet . . . . . . . . . . . . . . . . . . .

. . . .63

8.7 Network Tab . . . . . . . . . . . . . . . . . . . .

.

40

 

11.1.9 VMware Server . . . . . . . . . . . . . . .

. . . . 64

8.8 Saving the KVM-over-IP device configuration changes . . .

 

.41

 

11.1.10 New Access Services . . . . . . . . . . . .

. . .

. 65

8.9 Deleting KVM-over-IP devices . . . .

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.41

 

12 Configuring Access Services for Individual Targets

. . . . . 67

8.10 Device discovery . . . . . . . . . . . . . . .

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.41

 

 

 

 

 

 

 

 

 

 

 

12.1 Default Access Service . . . . . . . . . . . .

. . . . 67

9 Settings – Applications . . . . . . .

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42. . .

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12. ..1.1.Single.

Port Console Server . . . . . . . . . .

. . . . 68

9.1 Access Services . . . . . . . . . . . . . . . . . . .

 

.42

 

12.1.2 Web .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . .

. . . . . .

. .69

9.1.1 Belkin OmniView IP KVM . . . . . . . . . . . . . . .

 

.43

 

12.1.3 ILO . . . . . . . . . . . . . . . . . . . .

. . . .69

9.2 Account policy . . . . . . . . . . . . . . . . . . .

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44

 

12.1.4 RDP . . . . . . . . . . . . . . . . . . . .

. . . .71

9.2.1 Password policy . . . . . . . . . . . . . . . . . .

 

.45

 

12.1.5 SSH . . . . . . . . . . . . . . . . . . . .

. . . .72

9.2.2 External authentication (LDAP) . . . . . . . . . . . .

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46

 

12.1.6 VNC . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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. .73

9.3 Global settings . . . . . . . . . . . . . . . . . . .

.

49

 

12.1.7 Telnet . . . . . . . . . . . . . . . . . . .

. . . .75

9.3.1 OmniView IP 5000HQ session idle time-out . . . . . . .

 

.50

 

12.1.8 VMware Server . . . . . . . . . . . . . . .

. . . . 76

10 Settings – Attached Devices . . .

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51. . .

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13. . Accessing. Targets – Administrator . . . . . . . .

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. 77. . . . . .

10.1 PDU . . . . . . . . . . . . . . . . . . . . . . .

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51

 

13.1 Access page columns . . . . . . . . . . . . .

. . . .77

10.1.1 Uploading a new PDU model . . . . . . . . . . . .

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51

 

13.1.1 Power management column . . . . . . . . . .

. . . .77

10.2 KVM switches . . . . . . . . . . . . . . . . . . .

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52

 

13.1.2 Name column . . . . . . . . . . . . . . . .

. . . .77

10.2.1 Uploading a new KVM switch . . . . . . . . . . . .

.

53

 

13.1.3 Status column . . . . . . . . . . . . . . .

. . . . 78

10.3 Console server . . . . . . . . . . . . . . . . . . .

 

.53

 

13.1.4 More Access Services column . . . . . . . . .

. . . .78

10.3.1 Uploading a new serial console model . . . . . . . .

.

54

 

13.2 Accessing a target via KVM-over-IP remote session .

. . . .78

11 Configuring Access Services – Introduction

 

 

 

 

55

 

13.2.1 Taking over a busy remote session . . . . . . .

. . . .79

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.

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13.2.2 The toolbar . . . . . . . . . . . . . . . .

. . . . 79

11.1 Access Services default values . . . . . . . . . . . .

.

55

 

13.2.3 Switching to a different server . . . . . . . . .

. . . .79

11.1.1 General note about application paths . . . . . . . . .

.

55

 

13.3 Accessing a target through other Access Services .

. . . . 79

11.1.2 Belkin Serial Console Server . . . . . . . . . . . . .

 

.56

 

13.4 Exiting the OmniView IP 5000HQ system . . . . .

. . .

. 80

11.1.3 Web . . . . . . . . . . . . . . . . . . . . . . . .57

 

 

 

 

 

 

11.1.4 ILO . . . . . . . . . . . . . . . . . . . . . . .

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OmniView IP 5000 HQ

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Table of Contents

Table of Contents

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14 Accessing the System as a User .

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81. . .

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17. . Unit Maintenance . . . . . . . . . . . . . . . . . .

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. 95. . . . . .

14.1 Power column . . . . . . . . . . . . . . . . . . .

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81

 

17.1 Date & Time tab . . . . . . . . . . . . . . . .

. . . .95

14.2 Status column . . . . . . . . . . . . . . . . . . .

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80

 

17.2 Network tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . .

. .95

14.3 Connecting to a target . . . . . . . . . . . . . . .

.

.82

 

17.3 Power Control tab . . . . . . . . . . . . . . .

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.96

14.3.1 Connecting to a KVM-over-IP device target . . . . . .

.

82

 

18 About

 

 

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14.3.2 Connecting to a non-KVM-over-IP device target . . . .

.

82

 

. . . .

. .

14.3.3 Changing the password . . . . . . . . . . . . . .

.

83

 

19 General Troubleshooting

 

 

98

15 Accessing an KVM over IP Device Directly

 

 

 

 

84

 

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20 Technical Specifications

 

 

100

 

 

 

 

 

 

 

 

 

 

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16 Maintenance of the System . . .

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85. . .

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. 20. .1 .WEEE compliance . . . . . . . . . . . . . . .

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.101

16.1 Backup & Restore . . . . . . . . . . . . . . . . . . .85

 

21 Information

 

 

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16.1.1 The backup elements . . . . . . . . . .

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.86

 

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16.1.2 Restoring database backup . . . . . . . . . . . .

.

.86

 

 

 

 

 

16.2Restore Settings . . . . . . . . . . . . . . . . . . . 87 16.2.1 Restoring OmniView IP 5000HQ to factory default settings . 87 16.2.2 Resetting OmniView IP 5000HQ configuration . . . . . . 87

16.3Firmware upgrade . . . . . . . . . . . . . . . . . . 88 16.3.1 Upgrading the the KVM-over-IP device firmware . . . . . 88

16.4Replication . . . . . . . . . . . . . . . . . . . . . 89 16.4.1 Connecting the secondary unit to the network . . . . . . 89 16.4.2 Configuring the secondary unit . . . . . . . . . . . . 89 16.4.3 Configuring the primary unit . . . . . . . . . . . . . .90 16.4.4 Promoting a secondary unit to a standalone unit . . . . . 90 16.4.5 Reconfiguring the primary and secondary units . . . . . .90 16.4.6 Primary unit and secondary unit troubleshooting . . . . . 92 16.4.7 Checking the secondary unit . . . . . . . . . . . . . 92 16.4.8 Redoing the secondary and primary unit configuration . . .92

16.5Event log . . . . . . . . . . . . . . . . . . . . . . 93 16.5.1 Drop-down search menus . . . . . . . . . . . . . . 94 16.5.2 Access, System, or Configuration tabs . . . . . . . . . 94 16.5.3 Advanced button . . . . . . . . . . . . . . . . . . 94

OmniView IP 5000 HQ

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Introduction

Table of Contents

sections 1

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9 10 11 12 13 14 15 16 17 18

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About this User Manual

This User Manual provides installation and operation instructions for the OmniView IP 5000 HQ system produced by Belkin International, Inc. It is intended for system administrators and network managers, and assumes that readers have general understanding of networks, LDAP, hardware, and software.

All information in this User Manual is subject to change without prior notice.

OmniView IP 5000HQ is a robust central management appliance that provides reliable and secure management of IP devices.

OmniView IP 5000HQ integrates with Belkin IP devices and serial console server devices to facilitate an intuitively manageable, centralized out-of-bandaccessportal—designedto maintain all IT assets. OmniView IP 5000HQ centralizes all user account information relevant for IP device administration without interfering in the standalone survivability of each device.

OmniView IP 5000HQ is Web-based,and is managed using XML over HTTPS, which allows for secure, yet highly adaptable, administration.

Designed to work across LAN or WAN, OmniView IP 5000HQ monitors and auto-configuresKVM IP devices, whether residing on the local enterprise network or in remote branches.

OmniView IP 5000HQ delivers the most advanced solution for enterprise IT management and remote control. It supports multiple servers in different locations in an environment that is completely configurable by the network administrator.

1..1 Key features

IT Management - OmniView IP 5000HQ centralizes the management of all devices, authentication, and global operation from a web browser. The local administrator can monitor, control, and manage the various devices, user accounts, and authorization from one web interface.

Automatic Discovery - Belkin IP devices are discovered automatically by the OmniView IP 5000HQ Manager.

Access Services - Connect to a variety of both hardware and software external resources such as: ILO, RDP, SSH, VNC, and web pages, etc., from the OmniView IP 5000HQ interface.

Security - OmniView IP 5000HQ provides an extra security layer in addition to the existing authentication and encryption policy—ensuringthat only authorized users can access servers.

Availability - Maximizes uptime by centralizing management and allowing immediate and effective maintenance.

OmniView IP 5000 HQ

1

Introduction

Table of Contents

sections 1

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9 10 11 12 13 14 15 16 17 18

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20 21

1..2 System components

The OmniView IP 5000HQ system comes with the following:

OmniView IP 5000HQ Manager appliance

IEC 10A–125VPower Cord

Rack-MountingKit

1..3 Terminology

Below are some terms and their meanings used in this manual.

Term

Meaning

 

 

Targets

Computers/servers and other devices, e.g.,

printers, firewalls, PDUs, etc., that are accessed

 

remotely via the OmniView IP 5000HQ

 

 

Client

The PC running a remote OmniView IP 5000HQ

computer

session

The process of accessing and controlling Remote session targets connected to a KVM-over-IPdevice from

a client computer

1..4 System diagram

The diagram below gives a brief outline of the OmniView IP 5000HQ system setup. The “Understanding the System” section on page 5 explains the system setup in more detail.

Figure 1

System diagram

OmniView IP 5000 HQ

2

Pre-InstallationGuidelines

Table of Contents

sections 1

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9 10 11 12 13 14 15 16 17 18

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20 21

Prepare a list of all OmniView IP 5000HQ system components. You will need this information to configure the system.

Appendix A (a separate file on this CD) contains three lists of the details you need to prepare for Belkin OmniView KVM-over-IPdevices, power distribution units (PDUs), and Serial Console Servers. Photocopy or print out Appendix A. For other Access Services, see the “Access Services details” section on the next page.

The lists should include the IP device name and MAC address, KVM switch, and the target details.

For each target, list:

A unique and clearly identifiable name

The operating system

Non-defaultmouse settings. Default mouse settings do not need to be listed.

Note! For Windows® XP, 2003 Server, Vista®, and 2008 Server

For Windows XP, 2003 Server, Vista, and 2008 Server, deactivate “Enhanced pointer precision”. To do so:

From the “Control Panel” select “Printers and Other Hardware”. Click the “Mouse” icon. The “Mouse Properties” box appears. See Figure 2. Select the “Pointer Options” tab.

Figure 2 Pointer tab

The “Motion” section slider bar must be in the center, and the “Enhanced pointer precision” check box must be unchecked. Click “OK” to save changes.

OmniView IP 5000 HQ

3

Pre-InstallationGuidelines

Table of Contents

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9 10 11 12 13 14 15 16 17 18

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2..1 Access Services details

Besides the Belkin OmniView KVM-over-IPdevices mentioned above, you can connect to targets via the following Access Services through OmniView IP 5000HQ:

Belkin Serial Console Server

Web

ILO

RDP

SSH

VNC

Telnet

VMware Server

These services are elaborated on in the “Access Services” section.

All service applications must be installed on the local (client) computers.

See the “Configuring Access Services” section on page 55, which sets out the details required for each of the above Access Services.

2..1..1 Adding user-definedAccess Services

You can also add your own Access Services, explained on page 65.

OmniView IP 5000 HQ

4

Understanding the System – An Overview

Table of Contents

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9 10 11 12 13 14 15 16 17 18

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The figure below shows a typical OmniView IP 5000HQ application.

3..1 Creating users

An administrator can create users with two different possible permission types:

Administrator

User

A user can be a full user or just view only. These permission types are explained fully in the “Account policy” section. In the example below, four users are created with various permission types.

Figure 3 OmniView IP 5000HQ typical application

Figure 4 Users with different permissions

 

The system works as follows:

Data centers in locations throughout the world are connected to Belkin IP devices and to other third-partyAccess Services. The Belkin IP devices areHQ-enabled,allowing the OmniView IP 5000HQ to access/ control the targets connected to all IP devices via IP.

Users access the OmniView IP 5000HQ web interface and, depending on their level of access permissions, can access and control the targets.

Once an administrator creates targets or sets of targets (explained below) in the system, users can be assigned access to individual targets or sets of targets.

OmniView IP 5000 HQ

5

Understanding the System – An Overview

Table of Contents

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9 10 11 12 13 14 15 16 17 18

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3..2 Forming users into groups

You can form users into groups. In the example below, three users are formed into the Finance group. Note! Groups can contain users with different levels of user permissions.

3..3 Creating targets

An administrator creates targets corresponding to the physical servers connected to the IP devices, explained in the “Configuring Targets” section, and also to targets corresponding to printers, firewalls, PDUs, etc., accessed via Access Services (see page 8). In the example below, four targets are created and given identifying names. They can be named by location, server type, or operating system, or any other unique feature associated with that particular server.

Figure 5 Forming users into groups

Figure 6 Created targets

OmniView IP 5000 HQ

6