Barco 26-0503000-00 User Manual
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6. Upgrading Software

Ethernet Upgrade Method

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Use the following steps to upgrade MatrixPRO software using an Ethernet connection to your PC:

Note

The default IP address is 192.168.000.243.

 

 

1.Ensure that your PC (or laptop) uses the Windows® 2000 or XP operating systems.

2.Connect MatrixPRO’s Ethernet port to a Hub or Switch.

3.Connect the Ethernet Hub or Switch to your PC. Remember that a totally “local” network is recommended, without IP connections to the outside world.

4.Power-upMatrixPRO.

5.Make a note of MatrixPRO’s IP address — if DHCP is enabled on MatrixPRO, its IP address may not be the default address. In Chapter 4, refer to the “IP Address” section onpage 37 for instructions.

6.On the PC, click Start > Programs > Barco Folsom >MatrixPRO DVI 8x8 Software #.## > Flash Loaderto launch the Flash Loader utility.

Figure 6-3. Flash Loader Utility

7.Click Communication > Ethernet > Connectto display the Ethernet Connection Dialog.

Figure 6-4. Ethernet Connection Dialog (sample)

Note

If the Ethernet menu pick is grayed out, set the COM port to

 

None.

 

 

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MatrixPRO • 8x8 DVI Router • User’s Guide

 

6. Upgrading Software

Ethernet Upgrade Method

8.In the dialog, enter MatrixPRO’s IP address (as noted in step 5 above), and enter the default port number:23.

9.Click the Connect button. If the connection is successfully, the message “Connect via Ethernet successful” appears in the Flash Loader’sStatus Bar. If you cannot connect, refer to the “Troubleshooting Ethernet Communication” section onpage 83.

10.To upload files to MatrixPRO, click "Open script file to read and upload."

11.In the dialog, select "Complete_Load.sld" and clickOpen. The MatrixPRO menu should immediately display the "System in LOADER MODE" message.

12.It takes several minutes to load the flash memory. When complete, the Flash Loader utility displays the “Upload Complete” message. ClickOK to continue.

13.Cycle power on the MatrixPRO, and exit the Flash Loader utility.

14.On MatrixPRO, perform a factory reset. In Chapter 4, refer to the “Factory Reset Menu” section onpage 39 for instructions.

15.On MatrixPRO, verify that the new software has been loaded correctly. In Chapter 4, refer to the “Tech Support Menu” section onpage 39 for instructions.

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Use the following steps to determine the IP address of MatrixPRO, and establish proper communications:

Note

The default IP address is 192.168.000.243.

 

 

1.Turn on the MatrixPRO router and navigate to the IP Address Menu. InChapter 4, refer to the “IP Address” section onpage 37 for instructions.

2.Make a note of MatrixPRO’s IP address — if DHCP is enabled on MatrixPRO, its IP address may not be the default value.

3.Attempt to ping the router as follows:

a.Connect MatrixPRO’s Ethernet port to a Hub or Switch.

b.Connect the Ethernet Hub or Switch to your PC. A totally “local” network is recommended, without IP connections to the outside world.

c.Turn on the PC or laptop.

d.Open a command prompt window on the PC. Click Start > Programs > Accessories > Command Prompt.

e.On the command prompt line, type: ping 192.168.0.243

... followed by Enter.

Note

Use the unit’s actual IP address, as determined in step 2

 

above.

 

 

f.If the computer is able to successfully communicate with the MatrixPRO, you will see a series of “replies” from the target IP address. Repeat the upgrade procedure as outlined in the “Ethernet Upgrade Method” section onpage 82.

MatrixPRO • 8x8 DVI Router • User’s Guide

 

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6. Upgrading Software

Ethernet Upgrade Method

g.If you see a “Request timed out” message, the PC is unable to locate and communicate with MatrixPRO. If this is the case:

Check your network connections and settings as described above, or ...

Contact your network administrator, or ...

Contact Technical Support. InAppendix C, refer to the “Contact Information” section onpage 102 for details.

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MatrixPRO • 8x8 DVI Router • User’s Guide

 

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This appendix provides detailed technical specifications for the MatrixPRO 8x8 DVI Router. The following topics are discussed:

Input Specifications

Output Specifications

Physical and Electrical Specifications

Communications Specifications

Agency Specifications

Pinouts

MatrixPRO • 8x8 DVI Router • User’s Guide

 

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