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Installing and Upgrading
the Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 9.1
June 2006
© 2006 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number 03-600759.
To locate this document on our Web site, simply go to http://www.avaya.com/support and search for the document number in the search box.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.
Avaya support
Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support.
Contents
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Using this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
Physical dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
27 |
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
28 |
Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
28 |
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
User input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
System output and field names . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . |
31 |
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
31 |
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
32 |
Within the United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
32 |
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Ordering Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Sending us comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Section 1: Reference information and hardware installation . . . . 35
Chapter 1: Roadmaps and reference information . . . . . . . . . . . . . |
37 |
What wizards are available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
37 |
Where are the most recent versions of the Wizards . . . . . . . . . . . . . . |
38 |
When to use each wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Access to the Wizards and Provisioning Tools . . . . . . . . . . . . . . . . . . . |
42 |
The Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
What the Wizard Can and Cannot Do. . . . . . . . . . . . . . . . . . . . . . . |
44 |
Electronic Pre-installation Worksheets and Templates . . . . . . . . . . . . . |
45 |
Electronic Preinstallation Worksheet (EPW) . . . . . . . . . . . . . . . . . |
46 |
Name and Number List (for S8300 only) . . . . . . . . . . . . . . . . . . . |
46 |
Custom Template (for S8300 only) . . . . . . . . . . . . . . . . . . . . . . |
47 |
The Gateway Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
The Software Update Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
The Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
50 |
Issue 9.1 June 2006 3
Contents |
|
The Provisioning and Installation Manager . . . . . . . . . . . . . . . . . . . . . |
52 |
High-level steps for configuring media gateways using PIM . . . . . . . . . . |
53 |
The Network Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . |
54 |
The Network Region Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
About connection and login methods . . . . . . . . . . . . . . . . . . . . . . . . |
56 |
What physical access methods are available . . . . . . . . . . . . . . . . . . |
56 |
Laptop configuration for direct connection to the services port . . . . . . . . |
57 |
What network settings are required on the laptop . . . . . . . . . . . . . |
58 |
Configuring the laptop for a direct connection . . . . . . . . . . . . . . . |
58 |
About connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
Connecting a laptop to services port of S8300 . . . . . . . . . . . . . . . |
63 |
Connecting a laptop to the G700 serial port . . . . . . . . . . . . . . . . . |
63 |
Connecting a laptop to the customer LAN . . . . . . . . . . . . . . . . . . |
64 |
Connecting an external modem to the S8300 media server . . . . . . . . |
64 |
Setting up Windows for modem connection to the |
65 |
media server (Windows 2000 or XP) . . . . . . . . . . . . . . . . . . . . |
|
Configuring the Remote PC for PPP Modem |
66 |
Connection (Windows 2000 or XP, Terminal Emulator, or ASA) . . . . . |
|
Using Windows for PPP Modem Connection (Windows 2000 or XP) . . . |
67 |
Using Avaya Terminal Emulator for LAN |
68 |
Connection to Communication Manager . . . . . . . . . . . . . . . . . . |
|
Using Avaya Terminal Emulator for Modem |
69 |
Connection to Communication Manager . . . . . . . . . . . . . . . . . . |
|
About Log in Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
70 |
Accessing the server’s command line interface with SSH . . . . . . . . . |
70 |
Logging in to the media server from your laptop using Telnet . . . . . . . |
71 |
Logging in to the S8300 Web Interface from your Laptop . . . . . . . . . |
72 |
Open the Communication Manager SAT Screens . . . . . . . . . . . . . . |
76 |
Logging in to the P330 Stack Processor with a |
76 |
Direct Connection to the S8300 Services Port . . . . . . . . . . . . . . |
|
Logging in to the P330 Stack Processor with a LAN Connection . . . . . |
77 |
Logging in to the P330 Stack Processor with a Direct Serial Connection . |
78 |
Logging in to the P330 Stack Processor with Device Manager. . . . . . . |
78 |
About Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . |
79 |
Configuring Avaya Site Administration . . . . . . . . . . . . . . . . . . . |
79 |
About navigation for G700 CLI commands . . . . . . . . . . . . . . . . . . . . . |
81 |
About terminal emulation function keys for Communication Manager . . . . . . |
82 |
Chapter 2: Hardware installation for the G700 Media |
83 |
Gateway and S8300 Media Server. . . . . . . . . . . . . . . |
|
About hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
4 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
What are the main elements of the G700 media gateway . . . . . . . . . . . . |
83 |
What comprises the G700 media gateway chassis and processors . . . . |
84 |
What are the media modules . . . . . . . . . . . . . . . . . . . . . . . . . |
84 |
What are data expansion modules . . . . . . . . . . . . . . . . . . . . . . |
86 |
What are stackable ethernet switches . . . . . . . . . . . . . . . . . . . . |
87 |
Building a stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
89 |
What are the functions of the S8300 LED Indicators . . . . . . . . . . . . |
92 |
Media servers supporting the G700 media gateway . . . . . . . . . . . . . . |
93 |
What is the S8300 media server . . . . . . . . . . . . . . . . . . . . . . . |
93 |
What is the S8400 media server . . . . . . . . . . . . . . . . . . . . . . . |
94 |
What is the S8500 media server . . . . . . . . . . . . . . . . . . . . . . . |
94 |
What is the S8700/S8710/S8720 media server . . . . . . . . . . . . . . . . |
94 |
About endpoint and adjunct components . . . . . . . . . . . . . . . . . . . . |
95 |
About installation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
95 |
What the planning documentation provides . . . . . . . . . . . . . . . . . |
96 |
Who needs a Single Sign-On (SSO) authentication login . . . . . . . . . . |
96 |
What site verification does . . . . . . . . . . . . . . . . . . . . . . . . . . |
97 |
What network integration requires . . . . . . . . . . . . . . . . . . . . . . |
97 |
Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX |
|
Messaging Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
97 |
Maintaining system security . . . . . . . . . . . . . . . . . . . . . . . . . |
98 |
Verifying features for the IA770 INTUITY AUDIX Messaging Application . |
98 |
About installation and cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
99 |
Verifying the on-site checklist . . . . . . . . . . . . . . . . . . . . . . . . . . |
99 |
Verifying Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . |
100 |
Power Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
100 |
Grounding Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
100 |
Unpacking and checking the order . . . . . . . . . . . . . . . . . . . . . . . . |
101 |
Installing the G700 media gateway . . . . . . . . . . . . . . . . . . . . . . . . |
101 |
Preparing the G700 media gateway. . . . . . . . . . . . . . . . . . . . . . |
102 |
Mounting the G700 media gateway in the rack . . . . . . . . . . . . . . . |
103 |
Inserting the Avaya S8300 media server |
105 |
(if necessary for standalone service or LSP) . . . . . . . . . . . . . . . . . . |
|
Inserting media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Inserting an Expansion Module. . . . . . . . . . . . . . . . . . . . . . . . . . |
110 |
Inserting an Avaya X330STK Stacking Module . . . . . . . . . . . . . . . . . |
111 |
Cabling multiple units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
112 |
Attaching Ground Conductors . . . . . . . . . . . . . . . . . . . . . . . . . . |
116 |
What are general grounding requirements. . . . . . . . . . . . . . . . . . |
116 |
What are approved grounds . . . . . . . . . . . . . . . . . . . . . . . . . |
117 |
Connecting the Safety Ground . . . . . . . . . . . . . . . . . . . . . . . . |
119 |
Issue 9.1 June 2006 5
Contents |
|
Connecting AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
120 |
What are the G700 AC power requirements . . . . . . . . . . . . . . . . . |
120 |
Testing the AC Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
120 |
Plugging in AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
122 |
Checking and Connecting DC Power . . . . . . . . . . . . . . . . . . . . . . |
123 |
Section 2: G700 installation and upgrades - wizards . . . . . . . . |
125 |
About the Installation Roadmap and Task Lists . . . . . . . . . . . . . . . . . . . |
126 |
Checklist 1: |
|
Install a New G700 |
126 |
with an S8300 (Primary or LSP) using the Avaya Installation Wizard. . . . . |
|
Checklist 2: |
129 |
Install a New G700 without an S8300 using the Gateway Installation Wizard |
|
Checklist 3 |
|
Upgrade an Existing G700 with an |
131 |
S8300A to R3.1 using the Web pages . . . . . . . . . . . . . . . . . . . . . . |
|
Checklist 4 |
|
Upgrade an Existing G700 with an |
133 |
S8300B to R3.1 using the Upgrade Tool . . . . . . . . . . . . . . . . . . . . |
|
Checklist 5: |
|
Upgrade an Existing G700 without |
136 |
an S8300 using the Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . |
|
Chapter 3: Installing a new G700 with an S8300 |
137 |
using the Avaya Installation Wizard . . . . . . . . . . . . . |
|
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
138 |
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
138 |
About software and firmware files . . . . . . . . . . . . . . . . . . . . . . . . |
138 |
About access to the Server CD . . . . . . . . . . . . . . . . . . . . . . . . . . |
139 |
System Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
140 |
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . |
140 |
How is normal access to the S8300 and G700 provided . . . . . . . . . . . . |
140 |
Connecting directly to a target S8300 . . . . . . . . . . . . . . . . . . . . |
140 |
Connecting directly to the remote primary server |
141 |
(S8300, S8400, S8500, or S8700-series Media Server) . . . . . . . . . . . |
|
Connecting using the customer’s LAN. . . . . . . . . . . . . . . . . . . . |
141 |
Before Going to the Customer Site . . . . . . . . . . . . . . . . . . . . . . . . . . |
142 |
Installing TFTP server (or obtaining USB CD-ROM drive) . . . . . . . . . . . |
142 |
Collecting Installation Information . . . . . . . . . . . . . . . . . . . . . . . . |
143 |
Planning forms provided by the Project Manager . . . . . . . . . . . . . . |
143 |
Getting the Serial Number of the G700, |
143 |
if Necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
6 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Checking the FTP Server for Backing up Data. . . . . . . . . . . . . . . . |
143 |
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . |
144 |
If using IA770, obtaining service pack and language files . . . . . . . . . . . |
145 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
145 |
Obtaining Optional language files . . . . . . . . . . . . . . . . . . . . . . |
146 |
Obtaining Ethernet interface IP address and subnet mask . . . . . . . . . |
146 |
Completing the RFA process |
146 |
(Obtaining license and password file) . . . . . . . . . . . . . . . . . . . . . |
|
Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
149 |
Inserting the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
149 |
Installing Communication Manager Software . . . . . . . . . . . . . . . . . . |
149 |
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . |
150 |
Remastering the hard drive and installing the software . . . . . . . . . . |
150 |
About the Avaya Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . |
156 |
Configure the S8300 Media Server . . . . . . . . . . . . . . . . . . . . . . . . |
156 |
Enabling Network Time Servers . . . . . . . . . . . . . . . . . . . . . . . |
157 |
Configure the G700 Media Gateway . . . . . . . . . . . . . . . . . . . . . . . |
158 |
Install new firmware on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . |
158 |
Electronic worksheets and templates . . . . . . . . . . . . . . . . . . . . . . |
159 |
Electronic pre-installation worksheet . . . . . . . . . . . . . . . . . . . . |
159 |
Name and number list (S8300 only) . . . . . . . . . . . . . . . . . . . . . |
159 |
Custom template (S8300 only) . . . . . . . . . . . . . . . . . . . . . . . . |
160 |
Obtaining further information on the Avaya Installation Wizard . . . . . . |
160 |
Using the Avaya Installation Wizard (IW). . . . . . . . . . . . . . . . . . . . . . . |
161 |
Installing IA770 service pack files, if any . . . . . . . . . . . . . . . . . . . . |
170 |
Configuring an X330 Expansion Module (if necessary) . . . . . . . . . . . . . . |
171 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . |
172 |
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . |
173 |
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . |
173 |
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . |
174 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
175 |
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . |
176 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
177 |
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . |
178 |
Administering an S8400, S8500, or S8700-series primary controller . . . . . |
180 |
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . |
181 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
181 |
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . |
184 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
184 |
Identifying the Survivable Processor on the primary controller . . . . . . |
188 |
Issue 9.1 June 2006 7
Contents |
|
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . |
189 |
Considerations for IP Phones Supported by a Local Survivable Processor . . . |
193 |
Transition of Control from Primary Controller to LSP . . . . . . . . . . . . . |
194 |
Complete the Installation of the S8300 |
195 |
(if the Primary Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
195 |
If using IA770, administer Communication Manager for Integrated Messaging. . |
196 |
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . . . |
196 |
Complete the Installation Process |
197 |
(for an S8300 LSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Chapter 4: Installing a new G700 without an S8300 |
199 |
using the Gateway Installation Wizard . . . . . . . . . . . |
|
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
What are the system components . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . |
200 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
201 |
Collecting Installation Information . . . . . . . . . . . . . . . . . . . . . . . . |
201 |
Planning forms that the Project Manager provides . . . . . . . . . . . . . |
201 |
Installing the Gateway Installation Wizard . . . . . . . . . . . . . . . . . . . . |
201 |
Setting Up the TFTP Server on Your Laptop or |
202 |
on a Customer PC, if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . |
|
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . |
202 |
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . |
202 |
Configure the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
204 |
Install firmware on the G700 and media modules . . . . . . . . . . . . . . . . . . |
204 |
Configure an X330 Expansion Module (If Necessary) . . . . . . . . . . . . . . . |
205 |
Set rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . . . |
205 |
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . |
206 |
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . |
206 |
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . |
207 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
208 |
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . |
209 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
210 |
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . |
210 |
Administering an S8400, S8500, or S8700-series primary controller . . . . . |
211 |
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . |
212 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
213 |
8 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . |
215 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
216 |
Identifying the Survivable Processor on the primary controller . . . . . . |
220 |
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . |
221 |
Complete the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . |
224 |
Chapter 5: Upgrading an existing S8300A to R3.1 using the Web pages |
225 |
About upgrading an existing S8300A to R3.1 . . . . . . . . . . . . . . . . . . . . |
225 |
Release 3.1 upgrade scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . |
227 |
Accessing the Server CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
228 |
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
228 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
229 |
Installing TFTP server or obtaining USB CD-ROM drive . . . . . . . . . . . . |
229 |
Collecting upgrade information. . . . . . . . . . . . . . . . . . . . . . . . . . |
230 |
Filling in the EPW, if upgrading from release 1.1 . . . . . . . . . . . . . . |
230 |
Planning forms provided by the project manager . . . . . . . . . . . . . . |
230 |
Getting the serial number of the G700, |
231 |
if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . |
231 |
Identifying the FTP server for backing up data . . . . . . . . . . . . . . . |
231 |
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . |
232 |
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . |
233 |
If using IA770, checking stored messages size, |
234 |
obtaining service pack (or RFU) and language files . . . . . . . . . . . . . . |
|
Checking the size of stored messages . . . . . . . . . . . . . . . . . . . . |
235 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
235 |
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . |
235 |
Completing the RFA process |
236 |
(obtaining license and authentication files) . . . . . . . . . . . . . . . . . . |
|
Preparing for the upgrade on-site . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Checking current software release . . . . . . . . . . . . . . . . . . . . . . . . |
239 |
Pre-Upgrade Tasks — If the S8300 is the primary controller . . . . . . . . . . |
241 |
Getting IA770 data and stopping IA770 |
244 |
(if IA770 is being used). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Creating an IA770 test message . . . . . . . . . . . . . . . . . . . . . . . |
244 |
Determining whether optional languages are needed. . . . . . . . . . . . |
244 |
Stopping IA770 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
247 |
Backing up system files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
247 |
Recording configuration information . . . . . . . . . . . . . . . . . . . . . . |
250 |
Upgrading the S8300A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
251 |
Issue 9.1 June 2006 9
Contents |
|
Installing the pre-upgrade software service pack, if necessary . . . . . . . . |
251 |
Installing the pre-upgrade service pack . . . . . . . . . . . . . . . . . . . |
252 |
Linux migration backup |
254 |
(if current release is 1.2.0 through 1.3.x) . . . . . . . . . . . . . . . . . . . . |
|
Replacing the S8300A with the S8300B Media Server . . . . . . . . . . . . . |
257 |
Upgrading Communication Manager software . . . . . . . . . . . . . . . . . |
258 |
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . |
258 |
Remastering the hard drive and installing the upgrade software . . . . . |
259 |
Verifying software version . . . . . . . . . . . . . . . . . . . . . . . . . . |
264 |
Copying files to the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . |
265 |
Configuring network parameters . . . . . . . . . . . . . . . . . . . . . . . |
267 |
Verifying connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
268 |
Installing post-upgrade Communication Manager |
269 |
service pack file from your laptop. . . . . . . . . . . . . . . . . . . . . . |
|
Disabling RAM disk on the media server. . . . . . . . . . . . . . . . . . . |
270 |
Reboot the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . |
270 |
Access the media server Maintenance Web Interface. . . . . . . . . . . . |
270 |
Restoring data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
270 |
Procedure One: Restoring data backup |
271 |
(if upgrading from a Pre-1.2 release) . . . . . . . . . . . . . . . . . . . . |
|
Procedure Two: Restoring data backup |
272 |
(If upgrading from R1.2.x through 2.x) . . . . . . . . . . . . . . . . . . . |
|
Enabling RAM disk on the media server . . . . . . . . . . . . . . . . . . . |
275 |
Reboot the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . |
275 |
Verifying the time, date, and time zone. . . . . . . . . . . . . . . . . . . . |
275 |
Verifying media server configuration. . . . . . . . . . . . . . . . . . . . . |
276 |
Installing the updated license file . . . . . . . . . . . . . . . . . . . . . . |
278 |
Installing the new authentication file, if any . . . . . . . . . . . . . . . . . |
279 |
Saving translations (if not using IA770 and S8300 is not an LSP) . . . . . |
280 |
Verifying operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
280 |
Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
281 |
Upgrade the firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . |
282 |
Upgrading the G700 using the Installation Wizard . . . . . . . . . . . . . . . |
282 |
Upgrading the G700 using the Upgrade Tool . . . . . . . . . . . . . . . . . . |
283 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . |
283 |
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
284 |
If using IA770: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
285 |
Restore AUDIX data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
285 |
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
289 |
Installing IA770 service pack (or RFU) files |
289 |
and optional language files, if any . . . . . . . . . . . . . . . . . . . . . |
10 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . |
290 |
Complete the upgrade process |
290 |
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . |
Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool 293
About upgrading the S8300B to release 3.1 |
294 |
and upgrading G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . |
295 |
Major tasks to upgrade the S8300B to release 3.1 |
295 |
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
296 |
Planning forms provided by the project manager . . . . . . . . . . . . . . . . |
297 |
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . |
297 |
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . |
297 |
Checking the versions of the LSPs (if starting from R2.0 only) . . . . . . . . |
297 |
Checking the FTP server for backing up data . . . . . . . . . . . . . . . . . . |
298 |
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . |
298 |
Checking the CD for the most recent files . . . . . . . . . . . . . . . . . . |
298 |
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . |
299 |
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . |
299 |
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . |
300 |
Obtaining service pack and language files, if using IA770 . . . . . . . . . . . |
301 |
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . |
301 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
302 |
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . |
302 |
Completing the RFA process (obtaining license and password file). . . . . . |
302 |
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . |
305 |
Setting up a TFTP server or HTTP server for LSP software |
305 |
download, if desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
306 |
Completing pre-upgrade tasks — If the target S8300 is the primary controller |
307 |
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . |
310 |
Getting IA770 (AUDIX) Data and Stopping IA770 |
311 |
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Determining whether optional languages are needed. . . . . . . . . . . . |
311 |
Downloading optional language files, if needed. . . . . . . . . . . . . . . |
313 |
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . |
314 |
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
314 |
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . |
315 |
Copying the service pack files to the media server (starting from R2.x only). |
317 |
Installing the pre-upgrade software service pack (starting from R2.x only). . |
318 |
Issue 9.1 June 2006 11
Contents |
|
Copying license, authentication, and post-upgrade service pack files |
319 |
to the S8300 hard drive, including licenses for LSPs . . . . . . . . . . . |
|
Copying authentication files to the LSPs . . . . . . . . . . . . . . . . . . |
321 |
Copying the Communication Manager software and media |
321 |
gateway firmware to a TFTP or HTTP server . . . . . . . . . . . . . . . . . . |
|
Copying the Communication Manager software and media |
321 |
gateway firmware to the server . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Preparing LSPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
322 |
Obtaining additional data for running the Upgrade Tool . . . . . . . . . . . . |
326 |
Run the Upgrade Tool to upgrade the primary controller, |
327 |
LSPs, and G700 media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checking the current releases of all devices (optional). . . . . . . . . . . . . |
327 |
Running the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
330 |
Viewing the status of the upgrade in progress . . . . . . . . . . . . . . . |
332 |
Installing updated authentication files . . . . . . . . . . . . . . . . . . . . |
333 |
Saving translations |
333 |
(only if new license and/or authentication files installed) . . . . . . . . . |
|
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . |
334 |
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
335 |
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . . . |
335 |
Starting IA770 INTUITY AUDIX Messaging . . . . . . . . . . . . . . . . . . |
337 |
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . |
338 |
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . |
339 |
Copying IP Phone firmware to the media server, if necessary . . . . . . . . . |
339 |
Restoring the 4600-series phone configuration file, if any . . . . . . . . . . . |
340 |
Completing the upgrade process |
340 |
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . |
|
If using IA770, converting switch integration from CWY1 to H.323 (optional). . . |
342 |
Chapter 7: Upgrading an existing G700 without an |
343 |
S8300 using the Upgrade Tool . . . . . . . . . . . . . . . . |
|
About the existing G700 upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . |
343 |
What are the G700 system components . . . . . . . . . . . . . . . . . . . . . |
343 |
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
344 |
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
344 |
About system access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
344 |
Accessing the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
344 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
345 |
Planning forms that the project manager provides . . . . . . . . . . . . . . . |
345 |
Setting up the TFTP server on your laptop or |
345 |
on a customer PC, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . |
12 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
|
|
|
Contents |
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . |
346 |
|||
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . |
346 |
|||
On-site preparation for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . |
348 |
|||
Accessing the P330 Stack Processor . . . . . . . . . . . . . . . . . . . . . . |
348 |
|||
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . . . |
348 |
|||
Determining which firmware to install on the G700 . . . . . . . . . . . . . . . |
349 |
|||
Running the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
353 |
|||
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . . . . . |
355 |
|||
Chapter 8: Telephones and adjunct systems . . . . . . . . . . . . . . |
357 |
|||
Installation and wiring of telephones and power supplies . . . . . . . . . . . . |
358 |
|||
About connectable telephones and consoles . . . . . . . . . . . . . . . . . . |
358 |
|||
Connecting telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
359 |
|||
Connecting an analog station or 2-wire digital station |
. . . . . . . . . |
359 |
||
Connecting an ISDN BRI station to an MM720 Media Module . . . . . . . . . |
361 |
|||
Installing an 808A Emergency Transfer Panel and |
|
362 |
||
associated telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
||||
Installing and wiring telephone power supplies . . . . . . . . . . . . . . |
363 |
|||
1152A1 mid-span power distribution unit . . . . . . . . . . . . . . . . . . |
366 |
|||
Connecting the 1152A1 PDU cables . . . . . . . . . . . . . . . . . . . . . |
368 |
|||
1151B1/C1 and 1151B2/C2 power supplies . . . . . . . . . . . . . . . . . . . |
370 |
|||
Important safety instructions for 1151B1/C1 and |
|
371 |
||
1151B2/C2 power supplies . . . . . . . . . . . . . . . . . . . . . . . . . |
||||
Using the 1151B1/C1 and 1151B2/C2 power supplies. . . . . . . . . . . . |
371 |
|||
Connecting the 1151B1/C1 or 1151B2/C2 power supplies . . . . . . . . . |
372 |
|||
Avaya Power over Ethernet (PoE) switches . . . . . . . . . . . . . . . . . . . |
373 |
|||
Available PoE Switch Options . . . . . . . . . . . . . . . . . . . . . . . . |
373 |
|||
Power priority mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . |
374 |
|||
C360 converged stackable switches . . . . . . . . . . . . . . . . . . . . . . . |
374 |
|||
Features of the C360 converged stackable switches . . . . . . . . . . . . |
376 |
|||
C460 converged multi-layer switch. . . . . . . . . . . . . . . . . . . . . . . . |
378 |
|||
P333T-PWR power over ethernet stackable switch . . . . . . . . . . . . . . |
380 |
|||
Important P333T-PWR switch safety instructions . . . . . . . . . . . . . . |
380 |
|||
Using the P333T-PWR switch . . . . . . . . . . . . . . . . . . . . . . . . . |
381 |
|||
Connecting the P333T-PWR switch. . . . . . . . . . . . . . . . . . . . . . |
381 |
|||
Connecting the cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
382 |
|||
Complete the telephone installation process . . . . . . . . . . . . . . . . . . . . |
383 |
|||
Installing the coupled bonding conductor |
. . . . . . . . . . . . . . . . . . |
383 |
||
Installing over-voltage and sneak-current |
|
|
384 |
|
circuit protection |
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|||
IA 770 INTUITY AUDIX messaging application . . . . . . . . . . . . . . . . . . . |
385 |
|||
Issue 9.1 June 2006 13
Contents |
|
Shared resources of IA770 coresidency . . . . . . . . . . . . . . . . . . . . . |
385 |
Where is the IA770 location and software . . . . . . . . . . . . . . . . . . . |
386 |
Using an AUDIX trunk group as well as an AUDIX hunt group for |
386 |
new systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
IA 770 INTUITY AUDIX installations and S8300 |
386 |
upgrades for IA 770 INTUITY AUDIX . . . . . . . . . . . . . . . . . . . . . . |
|
INTUITY AUDIX LX messaging system . . . . . . . . . . . . . . . . . . . . . . . |
387 |
ASAI co-resident DEFINITY LAN gateway (DLG) . . . . . . . . . . . . . . . . . |
387 |
PROCR administration task summary |
388 |
(for the S8300 Media Server) . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Supported Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . |
389 |
Call center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
389 |
About Avaya G700 announcement software . . . . . . . . . . . . . . . . . . |
390 |
Avaya Integrated Management . . . . . . . . . . . . . . . . . . . . . . . . . . . |
392 |
Avaya ATM WAN Survivable Processor Manager . . . . . . . . . . . . . . . |
392 |
Avaya Directory Enabled Management . . . . . . . . . . . . . . . . . . . . . |
393 |
Avaya Network Management Console with VoIP SystemView . . . . . . . . |
393 |
Avaya MultiService SMON Manager . . . . . . . . . . . . . . . . . . . . . . . |
394 |
Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . . . . . |
394 |
Avaya Proxy Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
394 |
Avaya Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . |
394 |
Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
395 |
Avaya Terminal Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . |
395 |
Avaya Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
395 |
Avaya Voice Announcement Over LAN Manager . . . . . . . . . . . . . . . |
396 |
Avaya VoIP Monitoring Manager . . . . . . . . . . . . . . . . . . . . . . . . . |
396 |
Uninterruptible power supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . |
397 |
Terminal server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
399 |
Installing and administering the terminal server . . . . . . . . . . . . . . . . |
399 |
What are the distance limits for the terminal server. . . . . . . . . . . . . |
400 |
How is the terminal server cabling connected. . . . . . . . . . . . . . . . |
401 |
Connecting the IOLAN+ to the adjunct and the LAN . . . . . . . . . . . . |
401 |
Administering the IOLAN+ . . . . . . . . . . . . . . . . . . . . . . . . . . |
402 |
Navigating the IOLAN+ terminal server . . . . . . . . . . . . . . . . . . . |
406 |
Administering the gateway . . . . . . . . . . . . . . . . . . . . . . . . . . |
407 |
Administering an IOLAN+ port . . . . . . . . . . . . . . . . . . . . . . . . |
407 |
Testing connectivity through the IOLAN+ . . . . . . . . . . . . . . . . . . |
409 |
Potential failure scenarios and repair actions . . . . . . . . . . . . . . . . |
411 |
Administering IP services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
411 |
Call detail recording (CDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
413 |
14 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Connecting CDR equipment . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administering CDR data collection. . . . . . . . . . . . . . . . . . . . . . . .
Administering CDR parameters. . . . . . . . . . . . . . . . . . . . . . . . . .
Testing the switch-to-adjunct link . . . . . . . . . . . . . . . . . . . . . . .
Reliable Data Transport Tool (RDTT) package . . . . . . . . . . . . . . . . . . . .
What does the RDTT package contain . . . . . . . . . . . . . . . . . . . . . .
Downloading the RDTT package . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the RDTT package . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administering the RDTT package . . . . . . . . . . . . . . . . . . . . . . . .
Related topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DS1/T1 CPE loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a loopback jack with a smart jack . . . . . . . . . . . . . . . . .
Installing a loopback jack without a smart jack . . . . . . . . . . . . . . .
Administering a loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing a loopback jack with a smart jack . . . . . . . . . . . . . . . . . . . .
Testing the DS1 span from the ICSU to the loopback jack . . . . . . . . .
Checking the integrity of local equipment . . . . . . . . . . . . . . . . . .
Testing the integrity of data sent over the loop . . . . . . . . . . . . . . .
Testing the DS1 span from the smart jack
to the network interface termination or fiber multiplexer (MUX) . . . . .
Testing the DS1 span from the loopback jack
to the smart jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing a loopback jack without a smart jack . . . . . . . . . . . . . . . . . .
Configurations using fiber multiplexers . . . . . . . . . . . . . . . . . . . . .
Checking for the presence of DC . . . . . . . . . . . . . . . . . . . . . . .
External modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware required when configuring modems . . . . . . . . . . . . . . . . .
Multi-Tech MT5634ZBA-USB-V92 . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the MT5634ZBA-USB-V92 modem . . . . . . . . . . . . . . .
Multi-Tech MT5634ZBA-V92-GLOBAL . . . . . . . . . . . . . . . . . . . . . .
Administering Multi-Tech modems . . . . . . . . . . . . . . . . . . . . . . . .
Busy tone disconnect equipment for
non-U.S. installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Music-on-hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an unregistered music source on a G700 or G350 Media Gateway . Installing a registered music source on a G700 or G350 Media Gateway . . .
Paging and announcement equipment . . . . . . . . . . . . . . . . . . . . . . .
Adjunct Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
413
413
414
416
417
417
417
418
418
418
418
419
419
419
420
421
421
421
422
423
426
426
430
433
433
434
434
434
435
435
435
436
437
437
440
441
442
Issue 9.1 June 2006 15
Contents |
|
Call Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
442 |
INTUITY AUDIX Messaging Systems . . . . . . . . . . . . . . . . . . . . . . . |
443 |
Avaya Modular Messaging System . . . . . . . . . . . . . . . . . . . . . . . . |
443 |
ASAI and DEFINITY LAN Gateway . . . . . . . . . . . . . . . . . . . . . . . . |
443 |
Avaya Interactive Response . . . . . . . . . . . . . . . . . . . . . . . . . . . |
443 |
Avaya EC500 Extension to Cellular and Off-PBX Stations . . . . . . . . . . . |
444 |
SIP Enablement Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
444 |
Seamless Converged Communications across Networks (SCCAN) . . . . . . |
444 |
Call Accounting Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
444 |
Section 3: G700 installation and upgrades - manual procedures. . 445
About the Installation Roadmap and Task Lists . . . . . . . . . . . . . . . . . . . |
446 |
Checklist 1: |
|
Install a new G700 |
446 |
with an S8300 (Primary or LSP) . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checklist 2: |
449 |
Install a new G700 without an S8300 . . . . . . . . . . . . . . . . . . . . . . |
|
Checklist 3 |
|
Upgrade an existing G700 with an |
451 |
S8300A to R3.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checklist 4 |
|
Upgrade an existing G700 with an |
453 |
S8300B to R3.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checklist 5: |
|
Upgrade an existing G700 without |
455 |
an S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Chapter 9: Manual installation of a |
457 |
new G700 with an S8300 . . . . . . . . . . . . . . . . . . . |
|
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
458 |
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
458 |
About software and firmware files . . . . . . . . . . . . . . . . . . . . . . . . |
458 |
About access to the Server CD . . . . . . . . . . . . . . . . . . . . . . . . . . |
458 |
System Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
459 |
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . |
459 |
How is normal access to the S8300 and G700 provided . . . . . . . . . . . . |
459 |
Connecting directly to a target S8300 . . . . . . . . . . . . . . . . . . . . |
460 |
Connecting directly to the remote primary server |
460 |
(S8300, S8400, S8500, or S8700-series Media Server) . . . . . . . . . . . |
|
Connecting using the customer’s LAN. . . . . . . . . . . . . . . . . . . . |
461 |
Before Going to the Customer Site . . . . . . . . . . . . . . . . . . . . . . . . . . |
461 |
Installing TFTP server (or obtaining USB CD-ROM drive) . . . . . . . . . . . |
462 |
16 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Collecting Upgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . |
462 |
Planning Forms that the Project Manager provides . . . . . . . . . . . . . |
462 |
Getting the Serial Number of the G700, |
463 |
if Necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checking the FTP Server for Backing up Data. . . . . . . . . . . . . . . . |
463 |
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . |
463 |
If using IA770, obtaining service pack and language files . . . . . . . . . . . |
464 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
465 |
Obtaining Optional language files . . . . . . . . . . . . . . . . . . . . . . |
465 |
If using IA770, obtain Ethernet interface IP address and subnet mask . . . . |
465 |
Completing the RFA process |
465 |
(Obtaining license and password file) . . . . . . . . . . . . . . . . . . . . . |
|
Install the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
468 |
Inserting the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
468 |
Installing Communication Manager Software . . . . . . . . . . . . . . . . . . |
468 |
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . |
469 |
Remastering the hard drive and installing the software . . . . . . . . . . |
469 |
Verifying Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
475 |
Copying Files to the S8300 hard drive . . . . . . . . . . . . . . . . . . . . . . |
476 |
Verifying the Time, Date, and Time Zone. . . . . . . . . . . . . . . . . . . . . |
478 |
Installing License and Authentication Files . . . . . . . . . . . . . . . . . |
478 |
Saving Translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
480 |
Installing Communication Manager service pack files, if any . . . . . . . . . |
480 |
Configuring the S8300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
481 |
Providing the keys.install File (If Necessary) . . . . . . . . . . . . . . . . . . |
494 |
Setting the media server's time . . . . . . . . . . . . . . . . . . . . . . . . |
496 |
Configure the G700 Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . |
497 |
Assigning IP Addresses of the G700 Media Gateway Components . . . . . . |
497 |
Checking for IP connections . . . . . . . . . . . . . . . . . . . . . . . . . |
502 |
Setting up the Controller List for the G700 . . . . . . . . . . . . . . . . . . . |
503 |
Setting the LSP Transition Points . . . . . . . . . . . . . . . . . . . . . . |
505 |
Configuring an X330 Expansion Module (If Necessary) . . . . . . . . . . . . |
506 |
Install New Firmware on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . |
506 |
Manual upgrade procedures — G700 firmware . . . . . . . . . . . . . . . . . |
506 |
Verifying the Contents of the tftpboot Directory. . . . . . . . . . . . . . . |
507 |
Determining which firmware to install on the G700 . . . . . . . . . . . . . |
507 |
Installing New Firmware on the P330 Stack Processor . . . . . . . . . . . |
509 |
Installing new firmware on the G700 Media Gateway Processor . . . . . . |
510 |
Installing new firmware on the media modules . . . . . . . . . . . . . . . |
512 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . |
514 |
Retrieving IA770 service pack files, if any . . . . . . . . . . . . . . . . . . |
514 |
Issue 9.1 June 2006 17
Contents |
|
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . |
516 |
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . |
516 |
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . |
517 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
518 |
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . |
519 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
520 |
Identifying LSPs to the S8300 primary controller . . . . . . . . . . . . . . |
521 |
Administering an S8400, S8500, or S8700-series primary controller . . . . . |
522 |
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . |
523 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
524 |
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . |
526 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
527 |
Identifying the Survivable Processor on the primary controller . . . . . . |
531 |
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . |
532 |
Considerations for IP Phones Supported by a Local Survivable Processor . . . |
536 |
Transition of Control from Primary Controller to LSP . . . . . . . . . . . . . |
537 |
Set Up SNMP Alarming on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . |
537 |
Configuring the primary server to report alarms to a services support agency |
538 |
Administering INADS phone numbers and Enabling alarms to INADS . . |
538 |
Configuring the G700 Media Gateway to send its traps |
539 |
to a network management system (NMS). . . . . . . . . . . . . . . . . . . . |
|
Configuring an SNMP community string for traps . . . . . . . . . . . . . |
539 |
Configuring the destination for G700 SNMP traps . . . . . . . . . . . . . |
540 |
Complete the Installation of the S8300 |
541 |
(if the Primary Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
541 |
If using IA770, administer Communication Manager for Integrated Messaging. . |
542 |
If IA 770 fails to start after a new installation . . . . . . . . . . . . . . . . . . |
542 |
Complete the Installation Process |
543 |
(for an S8300 LSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Chapter 10: Manual installation of a new G700 without an S8300 . . . |
545 |
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
546 |
What are the system components . . . . . . . . . . . . . . . . . . . . . . . . |
546 |
About G700 components . . . . . . . . . . . . . . . . . . . . . . . . . . . |
546 |
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
546 |
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
546 |
What provides initial access to the G700 . . . . . . . . . . . . . . . . . . . . |
546 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
547 |
Collecting Installation Information . . . . . . . . . . . . . . . . . . . . . . . . |
547 |
18 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Planning forms that the Project Manager provides . . . . . . . . . . . . . |
547 |
Installing the Gateway Installation Wizard . . . . . . . . . . . . . . . . . . . . |
548 |
Setting Up the TFTP Server on Your Laptop or |
548 |
on a Customer PC, if Necessary. . . . . . . . . . . . . . . . . . . . . . . . . |
|
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . |
548 |
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . |
549 |
Configure the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
550 |
Assigning the IP addresses of the G700 media gateway components . . . . |
551 |
Checking for IP connections . . . . . . . . . . . . . . . . . . . . . . . . . |
555 |
Setting up the controller list for the G700 . . . . . . . . . . . . . . . . . . . . |
556 |
Setting the LSP Transition Points . . . . . . . . . . . . . . . . . . . . . . |
559 |
Configuring an X330 Expansion Module (If Necessary) . . . . . . . . . . . . |
559 |
Prepare to install firmware on the G700 . . . . . . . . . . . . . . . . . . . . . . . |
560 |
Accessing the P330 Stack Processor . . . . . . . . . . . . . . . . . . . . . . |
560 |
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . . . |
560 |
Determining which firmware to install on the G700 . . . . . . . . . . . . . |
561 |
Install New Firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . |
563 |
Manually installing G700 and media modules firmware . . . . . . . . . . . . |
563 |
Installing New Firmware on the P330 Stack Processor . . . . . . . . . . . |
563 |
Installing new firmware on the G700 Media Gateway Processor . . . . . . |
564 |
Installing new firmware on the media modules . . . . . . . . . . . . . . . |
565 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . |
567 |
Administer Communication Manager . . . . . . . . . . . . . . . . . . . . . . . . |
568 |
Administering an S8300 primary controller . . . . . . . . . . . . . . . . . . . |
569 |
Assigning Node Names and IP Addresses for the LSPs . . . . . . . . . . |
569 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
570 |
Associating LSPs with Network Regions . . . . . . . . . . . . . . . . . . |
571 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
572 |
Identifying the Survivable Processor on the primary controller . . . . . . |
573 |
Administering an S8400, S8500, or S8700-series primary controller . . . . . |
574 |
Assigning Node Names and IP Addresses for the C-LANs and LSPs . . . |
575 |
Administering Network Regions . . . . . . . . . . . . . . . . . . . . . . . |
576 |
Assigning LSPs to the Network Regions. . . . . . . . . . . . . . . . . . . |
578 |
Administering IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . |
579 |
Identifying the Survivable Processor on the primary controller . . . . . . |
583 |
Administering the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . |
584 |
Complete the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . |
588 |
Chapter 11: Manual upgrade of an existing S8300A and G700 to R3.1 . |
589 |
About upgrading an existing S8300A to R3.1 . . . . . . . . . . . . . . . . . . . . |
589 |
Issue 9.1 June 2006 19
Contents |
|
Release 3.1 upgrade scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . |
590 |
Accessing the Server CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
591 |
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
592 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
592 |
Installing TFTP server or obtaining USB CD-ROM drive . . . . . . . . . . . . |
593 |
Collecting upgrade information. . . . . . . . . . . . . . . . . . . . . . . . . . |
593 |
Filling in the EPW, if upgrading from release 1.1 . . . . . . . . . . . . . . |
593 |
Planning forms provided by the project manager . . . . . . . . . . . . . . |
593 |
Getting the serial number of the G700, |
594 |
if necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . |
594 |
Identifying the FTP server for backing up data . . . . . . . . . . . . . . . |
594 |
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . |
595 |
Obtaining service pack files, if needed. . . . . . . . . . . . . . . . . . . . . . |
596 |
If using IA770, checking stored messages size, |
597 |
obtaining service pack (or RFU) and language files . . . . . . . . . . . . . . |
|
Checking the size of stored messages . . . . . . . . . . . . . . . . . . . . |
598 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
598 |
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . |
598 |
Completing the RFA process |
599 |
(obtaining license and authentication files) . . . . . . . . . . . . . . . . . . |
|
Preparing for the upgrade to R3.1 on-site . . . . . . . . . . . . . . . . . . . . . . |
602 |
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
602 |
Checking current software release . . . . . . . . . . . . . . . . . . . . . . . . |
603 |
Pre-Upgrade Tasks — If the S8300 is the primary controller . . . . . . . . . . |
604 |
Getting IA770 data and stopping IA770 |
608 |
(if IA770 is being used). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Creating an IA770 test message . . . . . . . . . . . . . . . . . . . . . . . |
608 |
Determining whether optional languages are needed. . . . . . . . . . . . |
608 |
Stopping IA770 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
611 |
Backing up system files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
611 |
Recording configuration information . . . . . . . . . . . . . . . . . . . . . . |
614 |
Upgrading the S8300A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
615 |
Installing the pre-upgrade software service pack, if necessary . . . . . . . . |
615 |
Installing the pre-upgrade service pack . . . . . . . . . . . . . . . . . . . |
616 |
Linux migration backup |
618 |
(if current release is 1.2.0 through 1.3.x) . . . . . . . . . . . . . . . . . . . . |
|
Replacing the S8300A with the S8300B Media Server . . . . . . . . . . . . . |
621 |
Upgrading the S8300B Media Server . . . . . . . . . . . . . . . . . . . . . . . |
622 |
Setting telnet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . |
622 |
Remastering the hard drive and installing the upgrade software . . . . . |
623 |
20 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Verifying software version . . . . . . . . . . . . . . . . . . . . . . . . . . |
628 |
Copying files to the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . |
629 |
Configuring network parameters . . . . . . . . . . . . . . . . . . . . . . . |
631 |
Verifying connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
632 |
Installing post-upgrade Communication Manager |
633 |
service pack file from your laptop. . . . . . . . . . . . . . . . . . . . . . |
|
Disabling RAM disk on the media server. . . . . . . . . . . . . . . . . . . |
634 |
Reboot the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . |
634 |
Restoring data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
634 |
Procedure One: Restoring data backup |
635 |
(if upgrading from a Pre-1.2 release) . . . . . . . . . . . . . . . . . . . . |
|
Procedure Two: Restoring data backup |
636 |
(If upgrading from R1.2.x through 2.x) . . . . . . . . . . . . . . . . . . . |
|
Enabling RAM disk on the media server . . . . . . . . . . . . . . . . . . . |
639 |
Reboot the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . |
639 |
Verifying the time, date, and time zone. . . . . . . . . . . . . . . . . . . . |
639 |
Verifying media server configuration. . . . . . . . . . . . . . . . . . . . . |
640 |
Installing the new license file . . . . . . . . . . . . . . . . . . . . . . . . . |
642 |
Installing the new authentication file, if any . . . . . . . . . . . . . . . . . |
643 |
Saving translations (if not using IA770 and S8300 is not an LSP) . . . . . |
644 |
Verifying operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
644 |
Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
645 |
Upgrade the firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . |
646 |
Manually upgrading G700 firmware . . . . . . . . . . . . . . . . . . . . . . . |
646 |
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . |
646 |
Determining which firmware to install on the G700 . . . . . . . . . . . . . |
647 |
Installing new firmware on the P330 Stack Processor . . . . . . . . . . . |
649 |
Installing new firmware on the G700 Media Gateway Processor . . . . . . |
649 |
Installing new firmware on the media modules . . . . . . . . . . . . . . . |
651 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . |
653 |
Installing new firmware on other G700 media gateways . . . . . . . . . . |
654 |
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
655 |
If using IA770: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
656 |
Restore AUDIX data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
656 |
Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
661 |
Installing IA770 service pack (or RFU) files |
661 |
and optional language files, if any . . . . . . . . . . . . . . . . . . . . . |
|
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . |
662 |
Complete the upgrade process |
663 |
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . |
Issue 9.1 June 2006 21
Contents
Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1 . |
665 |
Considerations for upgrading the S8300B as a primary controller or as an LSP . |
665 |
The need to restore IP Phone files . . . . . . . . . . . . . . . . . . . . . . . . |
666 |
Major tasks to upgrade the S8300B to release 3.1 |
666 |
and upgrade the G700 firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
667 |
Planning forms that the project manager provides . . . . . . . . . . . . . . . |
667 |
Getting the serial number of the G700, if necessary . . . . . . . . . . . . . . |
667 |
Checking the number of allocated ports . . . . . . . . . . . . . . . . . . . . . |
668 |
Checking the FTP server for backing up data . . . . . . . . . . . . . . . . . . |
668 |
Obtaining S8300 software and G700 firmware. . . . . . . . . . . . . . . . . . |
668 |
Checking the CD for the most recent firmware files. . . . . . . . . . . . . |
669 |
Obtaining service pack files . . . . . . . . . . . . . . . . . . . . . . . . . . . |
669 |
Pre-upgrade service pack (starting from R2.x only). . . . . . . . . . . . . |
669 |
Post-upgrade service pack . . . . . . . . . . . . . . . . . . . . . . . . . . |
670 |
Obtaining service pack and language files, if using IA770 . . . . . . . . . . . |
671 |
Checking for IA770 stored messages size . . . . . . . . . . . . . . . . . . |
671 |
Obtaining an IA770 service pack file . . . . . . . . . . . . . . . . . . . . . |
672 |
Obtaining optional language files . . . . . . . . . . . . . . . . . . . . . . |
672 |
Completing the RFA process (obtaining license and password file). . . . . . |
672 |
On-site Preparation for the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . |
675 |
Accessing the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
675 |
Completing pre-upgrade tasks — If the target S8300 is the primary controller |
676 |
Saving a copy of the 4600-series phone configuration file, if any . . . . . . . |
678 |
Getting IA770 (AUDIX) Data and Stopping IA770 |
679 |
(if IA770 is being used) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Determining whether optional languages are needed. . . . . . . . . . . . |
679 |
Downloading optional language files, if needed. . . . . . . . . . . . . . . |
682 |
Creating an IA770 test message for the upgrade . . . . . . . . . . . . . . |
682 |
Shutting down IA770. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
682 |
Backing up S8300 recovery system files. . . . . . . . . . . . . . . . . . . . . |
683 |
Copying and installing the service pack files to the media server |
686 |
(starting from R2.x only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Copying license, authentication, and post-upgrade service pack files |
687 |
to the S8300 hard drive (from your laptop) . . . . . . . . . . . . . . . . . |
|
Copying the software and firmware files to the server . . . . . . . . . . . . . |
689 |
Upgrade the S8300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
694 |
Manually upgrading the S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . |
694 |
Installing new software . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
694 |
Installing post-upgrade Communication Manager |
698 |
service pack file from your laptop, if any . . . . . . . . . . . . . . . . . . |
22 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
|
Contents |
Install updated license and authentication files . . . . . . . . . . . . . . . |
699 |
Test to verify system functionality . . . . . . . . . . . . . . . . . . . . . . |
700 |
Making the upgrade permanent. . . . . . . . . . . . . . . . . . . . . . . . |
700 |
Saving translations |
701 |
(only if new license and/or authentication files installed) . . . . . . . . . |
|
Copying IP Phone firmware to the media server, if necessary . . . . . . . . . |
701 |
Restoring the 4600-series phone configuration file, if any . . . . . . . . . . . |
702 |
Upgrade the G700 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
702 |
Manually upgrading G700 firmware . . . . . . . . . . . . . . . . . . . . . . . |
702 |
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . |
703 |
Determining which firmware to install on the G700 . . . . . . . . . . . . . |
704 |
Installing new firmware on the P330 stack processor. . . . . . . . . . . . |
706 |
Installing new firmware on the G700 Media Gateway Processor . . . . . . |
706 |
Installing new firmware on the media modules . . . . . . . . . . . . . . . |
708 |
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . |
710 |
Installing new firmware on other G700 media gateways . . . . . . . . . . |
711 |
Post-upgrade tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
712 |
Installing IA770 service pack (or RFU) files, if any . . . . . . . . . . . . . . . |
712 |
Starting IA770 INTUITY AUDIX Messaging . . . . . . . . . . . . . . . . . . |
714 |
Verifying start up of IA770 INTUITY AUDIX Messaging . . . . . . . . . . . |
715 |
If IA 770 fails to start after an upgrade . . . . . . . . . . . . . . . . . . . . |
716 |
Completing the upgrade process |
716 |
(S8300 is the primary controller) . . . . . . . . . . . . . . . . . . . . . . . . |
|
If using IA770, converting switch integration from CWY1 to H.323 (optional). . . |
718 |
Chapter 13: Manual upgrade of an |
719 |
existing G700 without an S8300 to R3.1 . . . . . . . . . . . |
|
About the existing G700 upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . |
719 |
What are the G700 system components . . . . . . . . . . . . . . . . . . . . . |
719 |
About firmware files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
720 |
About the TFTP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
720 |
About system access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
720 |
Accessing the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
720 |
Before going to the customer site . . . . . . . . . . . . . . . . . . . . . . . . . . |
721 |
Planning forms that the project manager provides . . . . . . . . . . . . . . . |
721 |
Setting up the TFTP server on your laptop or |
721 |
on a customer PC, if necessary . . . . . . . . . . . . . . . . . . . . . . . . . |
|
Downloading G700 firmware files to your TFTP directory . . . . . . . . . . . |
722 |
Downloading individual firmware files . . . . . . . . . . . . . . . . . . . . |
722 |
On-site preparation for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . |
724 |
Issue 9.1 June 2006 23
Contents |
|
|
|
Accessing the P330 stack processor. . . . . . . . . . . . . . . . . . . . . . . |
724 |
|
Verifying the contents of the tftpboot directory . . . . . . . . . . . . . . . . . |
724 |
|
Determining which firmware to install on the G700 . . . . . . . . . . . . . |
725 |
Install new firmware on the G700 Media Gateway . . . . . . . . . . . . . . . . . . |
727 |
|
|
Manually installing G700 and media modules firmware . . . . . . . . . . . . |
727 |
|
Installing new firmware on the P330 stack processor. . . . . . . . . . . . |
728 |
|
Installing new firmware on the G700 Media Gateway Processor . . . . . . |
728 |
|
Installing new firmware on the media modules . . . . . . . . . . . . . . . |
730 |
|
Setting rapid spanning tree on the network . . . . . . . . . . . . . . . . . |
732 |
Appendix A: Technical information . . . . . . . . . . . . . . . . . . . . |
733 |
|
Avaya G700 Media Gateway Technical Specifications . . . . . . . . . . . . . . . |
733 |
|
Cabling Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
734 |
|
Appendix B: Information checklists . . . . . . . . . . . . . . . . . . . . |
737 |
|
Installer's Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
738 |
|
Serial Number and Login Information . . . . . . . . . . . . . . . . . . . . . . . . |
739 |
|
|
G700 Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
739 |
|
Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
739 |
Set-Up for P330 Stack Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . |
740 |
|
Set Up for G700 Media Gateway Processor (MGP) . . . . . . . . . . . . . . . . . |
741 |
|
Set Up for VoiP Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
742 |
|
Set Up for S8300 Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
743 |
|
Installation Site Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
744 |
|
Stack Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
745 |
|
Appendix C: Equipment list. . . . . . . . . . . . . . . . . . . . . . . . . |
747 |
|
Appendix D: Install the Avaya TFTP server . . . . . . . . . . . . . . . . |
757 |
|
Index |
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
763 |
24 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
About this book
Overview
This document provides procedures to install, upgrade, or add to an Avaya G700 Media Gateway controlled by an Avaya S8300, S8400, S8500, or S8700/S8710/S8720 Media Server. It also includes information on connecting telephones and adjuncts to the G700.
This chapter provides information about the document including: the intended audience, the organization, conventions used, how to get help, and how to download, order, and comment on the document.
Audience
This book is for the following audiences:
●Trained field installation and maintenance personnel
●Technical support personnel
●Network engineers and technicians
●Authorized Business Partners
Using this book
This book is organized into three major sections:
●Section 1: Reference information and hardware installation
●Section 2: G700 installation and upgrades - wizards
●Section 3: G700 installation and upgrades - manual procedures
Section One contains chapters explaining the types of wizards that you can use for installations and upgrades, connection methods, and login methods. These chapters cover:
●Chapter 1: Roadmaps and reference information
●Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server
Issue 9.1 June 2006 25
About this book
Section Two, in addition to an initial roadmap and top-level tasklist, is organized into five chapters containing installation and/or upgrade scenarios. These scenarios emphasize the use of the Avaya Installation Wizard (IW), Gateway Installation Wizard (GIW), and Upgrade Tool (UT). These five chapters include:
●Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard
●Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard
●Chapter 5: Upgrading an existing S8300A to R3.1 using the Web pages
●Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool
●Chapter 7: Upgrading an existing G700 without an S8300 using the Upgrade Tool
Following these chapters is a chapter covering the installation of telephones and adjunct systems that are performed as part of any installation. This chapter is:
● Chapter 8: Telephones and adjunct systems
Section Three, in addition to an initial roadmap and top-level tasklist, contains manual procedures to perform the same installation or upgrade scenarios described in Chapters 3 - 7. This section is organized into the following chapters:
●Chapter 9: Manual installation of a new G700 with an S8300
●Chapter 10: Manual installation of a new G700 without an S8300
●Chapter 11: Manual upgrade of an existing S8300A and G700 to R3.1
●Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1
●Chapter 13: Manual upgrade of an existing G700 without an S8300 to R3.1
Read Chapter 1: Roadmaps and reference information, before you begin the installation. Chapter 1 contains checklists for the four installation and upgrade scenarios. Then read and follow the procedures in the chapters that apply to the installation or upgrade scenario you are working with. Chapter 1 also contains information on alternative methods to connect to and access a G700 system.
Read Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server for instructions on installing and cabling the hardware.
Read Chapter 8: Telephones and adjunct systems if you need to install phones or adjuncts. Chapter 8 covers the IA 770 INTUITY AUDIX Messaging Application, the INTUITY LX Messaging System, the G700 Sourced Announcements, Avaya Integrated Management, the Uninterruptible Power Supply (UPS), Universal Serial Bus (USB) Modems, and other adjuncts.
26 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Conventions
See the following appendices for system specifications, forms you must complete for the installation, and comcodes and other information that you need to order equipment:
●Appendix A: Technical information contains specifications and other technical information that you need to install an S8300 Media Server with a G700 Media Gateway.
●Appendix B: Information checklists contains the pre-installation worksheets that you will need to have filled in before you start an installation or upgrade.
●Appendix C: Equipment list contains the information that you need to order equipment.
●Appendix D: Install the Avaya TFTP server contains instructions for installing and configuring the Avaya TFTP Server software.
Conventions
This section describes the conventions that we use in this book.
Physical dimensions
●All physical dimensions in this book are in English units followed by metric units in parentheses.
●Wire gauge measurements are in AWG followed by the diameter in millimeters in parentheses.
Issue 9.1 June 2006 27
About this book
Terminology
●System — a general term encompassing all references to the Avaya servers running Avaya Communication Manager.
●Circuit pack codes (for example, TN780 or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the “B” in the code TN2182B).
Generally, an alphabetic suffix higher than that shown is also acceptable. However, not every vintage of either the minimum suffix or a higher suffix code is necessarily acceptable. A suffix of “P” means that firmware can be downloaded to that circuit pack.
●ASAI — a term synonymous with the newer CallVisor ASAI.
●UUCSS — a code that refers to a circuit pack address in cabinet-carrier-slot order.
nnnVxx is the code that refers to a media module address in gateway-V-slot order. Recent terminology changes that are important to note include:
●Avaya Communication Manager — the application that provides call control and the Avaya telephony feature set.
This application was referred to as MultiVantage Software or as Avaya Call Processing (ACP) in previous releases. The term Multivantage is still used in some CLI commands and in the Web interface. In most of these cases, it is synonymous with Communication Manager.
●Service pack — a software update.
This term was often referred to as a patch or update in previous releases. The terms update and patch are still used in some CLI commands and in the Web interface. In most of these cases, they are synonymous with service pack.
Typography
This section describes the typographical conventions for commands, keys, user input, system output, and field names.
28 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
Conventions
Commands
●Commands are in constant-width bold type. Example:
Type change-switch-time-zone and press Enter.
●Command variables are in bold italic type when they are part of what you must type, and in plain italic type when they are not part of what you must type.
Example:
Type ch ma machine_name, where machine_name is the name of the call delivery machine.
●Command options are in bold type inside square brackets. Example:
At the DOS prompt, type copybcf [-F34].
Keys
●The names of keys are in bold sans serif type. Example:
Use the Down Arrow key to scroll through the fields.
●When you must press and hold a key and then press a second or third key, we separate the names of the keys are separated with a plus sign (+).
Example: Press ALT+D.
●When you must press two or more keys in sequence, we separate the names of the keys are separated with a space.
Example:
Press Escape J.
●When you must press a function key, we provide the function of the key in parentheses after the name of the key.
Example:
Press F3 (Save).
Issue 9.1 June 2006 29
About this book
User input
●User input is in bold type, whether you must type the input, select the input from a menu, or click a button or similar element on a screen or a Web page.
Example:
-Type exit, and then press Enter.
-On the File menu, click Save.
-On the Network Gateway page, click Configure > Hardware.
System output and field names
●System output and field names on the Web screen are in bold monospaced type. System output on the CLI screen are in Courier New type.
Example:
-The system displays the following message:
The installation is in progress (Web output)
The installation is in progress (CLI output)
- Type y in the Message Transfer? field.
Downloading this book
You can view or download the latest version of the Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, from the Avaya Web site at: http://support.avaya.com. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.
Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this book. Therefore, the Avaya Web site might also contain new product information and updates to the information in this book. You can also download these updates from the Avaya Support Web site.
30 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
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