Avaya 4610 User Manual
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Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To transfer the current call to another extension:

With a call in progress, press Transfer

When you hear dial tone, dial the number to which the call is to be transferred. Do one of the following:

To transfer the call without announcing it, either hang up or press Transfer again. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.

To announce the call before transferring it, wait for the called party to answer.

If the called party is willing to accept the call, press Transfer again to complete the transfer.

If the called party does not wish to accept the call, press Drop. You can return to the held call by pressing its call appearance button.

If the line is busy or if there is no answer, press Drop. You can return to the held call by pressing its call appearance button.

To transfer a new call to a held call using Conference:

With a call in progress and you wish to make an enquiry call or another call arrives, press Hold. Make or answer the second call. The new call requires to be transferred to the first held call.

To transfer the new call to the held call, press Conference and thenDrop. The transfer is complete.

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Issue 2d (15th September 2005)

Basic Call Handling Features

Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes:

The number of parties allowed in a conference is controlled by your telephone system.

Two Call Appearance keys are required for the conference feature.

To add another party to a call:

1.With a call in progress press Conference. The existing call is put on hold.

2.Dial the number of the person you want to add to the call.

3.Wait for an answer.

a.If the called party does not answer or does not want to join the conference, press Drop. You can return to the held call by pressing its call appearance button.

4.To add the person to the call, press Conference again.

5.Repeat steps 1 through 4 for additional conference connections.

To add a held call(s) to an active call:

Press Conference.

All held calls are added to the conference.

To leave a conference call:

1. To leave a conference, press Drop.

5610/4610 Phone User Guide

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IP Office

Issue 2d (15th September 2005)