Avaya 4606 User Manual

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Downgrading Avaya IP Telephones

Downgrading Avaya IP Telephones

!Important:

We strongly recommend that you upgrade DEFINITY to the latest release rather than take the extreme steps in this section. There is no reason currently known to downgrade any Avaya IP Telephone except to install a 4612 or 4624 IP Telephone on a DEFINITY switch with a release prior to R9.5.

!CAUTION:

Never attempt to downgrade an Avaya 4630 IP Telephone with a release earlier than R1.8.

Create a TFTP server. Provide it with an IP address (IP_tftp) on the same sub-net as the IP telephones you want to downgrade. Then:

1.Install the R1.1 software for DEFINITY Release 9 or R1.0 for DEFINITY Release 8.4 on the TFTP server.

2.Manually assign the IP addresses for each 4612 or 4624, as indicated in Static Addressing Installation on page 39 - including the FileSvr (IP_tftp).

3.Reboot the 4612 or 4624. The telephone downloads and installs the old boot code. This results in the manual addresses of the IP telephones being erased.

4.Manually assign the IP addresses for each 4612 or 4624 including the FileSvr (IP_tftp).

5.Reboot the 4612 or 4624. The telephone will download and install the R1.1 or R1.0 release.

6.Manually assign the IP addresses to each 4612 or 4624. Assign 0.0.0.0 for the FileSvr. This will prevent the telephones from upgrading until you are ready for them to upgrade.

7.REMOVE the old software from the TFTP server. Removing the old software prevents some other Avaya IP Telephone from inappropriately downgrading.

Issue 2.2 April 2005 31

4600 Series IP Telephone Installation

32 4600 Series IP Telephone Release 2.2 Installation Guide

Chapter 3: Local Administrative Options

Introduction

After you have successfully installed an IP telephone, you might be instructed to administer one of the options described in this chapter.

Note:

You can modify the settings file to set parameters for IP telephones that download their upgrade script and application files from the same TFTP server. See the section on “4600 Series IP Telephone Scripts and Application Files” in Chapter 4 of the 4600 Series IP Telephone LAN Administrator Guide.

Because the 4601 IP Telephone does not have a display, it is limited in its ability to support Local Administrative Procedures. Specifically, the only Local Administrative Procedures the 4601 supports are:

RESET (and Restart)

SIG

SSON

TEST

CHADDR (DHCP Client Hardware Address)

ALERT

TAG

In addition, because it lacks a display to provide visual feedback during data entry, the 4601 IP Telephone has unique data entry and feedback procedures. See Entering Data for the 4601 IP Telephone on page 36.

Issue 2.2 April 2005 33

Local Administrative Options

! CAUTION:

Perform these procedures only if instructed to do so by the system or LAN administrator.

Static administration of these options causes upgrades to work differently than if they are administered dynamically. Values assigned to options in static administration are not changed by upgrade scripts. These values remain active for the telephone until either:

a new boot file is downloaded, or

the IP telephone is reset, as indicated in Reset System Values on page 51.

Aside from SSON, use these option-settingproceduresonly with static addressing and, as always, only if instructed by the system or LAN administrator. Aside from SSON, donot use theseoption-settingprocedures if you are using DHCP. DHCP is the Dynamic Addressing Process, as indicated inDynamic Addressing Process on page 27.

Entering Data for Administrative Options

This section applies to all IP telephones with a display. It does not apply to the 4601 IP Telephone, which does not have a display. This section describes how to enter data for administrative options.

1.Invoke all local procedures by pressing the Hold orMute button, up to 7 numeric dial pad buttons, and the# button. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicatedHold button. On these phones, you must use theMute button to access these options.

A 6-secondtimeout is in effect between button presses after pressing theHold button. If you do not press a valid button within 6 seconds of pressing the previous button, the collected digits are discarded. In this case, no administrative option is invoked.

2.Attempts to enter invalid data are rejected, and the phone emits an error beep.

3.If you enter a numeric digit for a value or for an IP address or subnet mask field after entering only a zero, the new digit replaces the zero.

4.Press the # button to go to the next step.

34 4600 Series IP Telephone Release 2.2 Installation Guide

Entering Data for Administrative Options

5. How to backspace depends on the type of phone being installed, as shown in this chart:

IP Telephone #

Backspace Alternative

 

 

4601

Call Appearance a button

 

 

4602

Speaker button

 

 

4602SW

Speaker button

 

 

4606

Conference button

 

 

4610SW

Left-mostsoftkey

 

 

4612

Left-mostsoftkey orPrevious button

 

 

4620

Left-mostsoftkey

 

 

4620SW

Left-mostsoftkey

 

 

4621SW

Left-mostsoftkey

 

 

4622SW

Left-mostsoftkey

 

 

4624

Left-mostsoftkey orPrevious button

 

 

4625SW

Left-mostsoftkey

 

 

4630

Headset button

 

 

4630SW

Headset button

 

 

4690

Left-mostsoftkey

 

 

When you press the applicable button or key to backspace, the most recently entered digit or period is erased from the display. The cursor remains in the erased character’s former position.

6.If PROCPSWD is administered as indicated in Chapter 4 of the4600 Series IP Telephone LAN Administrator Guide, you must type theLocal Procedure password after pressingMute and before pressing the code for your given local programming option.

Note:

If PROCSTAT has been administered to1, as described in Chapter 4 of the4600 Series IP Telephones LAN Administrator Guide, you will not be able to invoke any administrative options other thanV I E W.

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Local Administrative Options

Entering Data for the 4601 IP Telephone

Because the 4601 IP Telephone has no display, its LEDs indicate:

when data entry is required,

whether processing is taking place, prohibiting data entry, and

confirmation that a process or procedure is complete.

1.Invoke all local procedures by pressing the Hold button, up to 7 numeric dial pad buttons, and the# button.

A 6-secondtimeout is in effect between button presses after pressing theHold button. If you do not press a valid button within 6 seconds of pressing the previous button, the collected digits are discarded. In this case, no administrative option is invoked.

2.Attempts to enter invalid data are rejected, and the phone emits an error beep.

3.Press the # button to go to the next step.

4.To backspace within a field, press Call Appearance a’s Line button.

5.The following chart provides specific 4601 data entry/phone interaction information.

If

User input is expected/ required

The telephone is providing feedback after an entry of one or more numeric digits from 1 to 9

The telephone is providing feedback after an entry of

0 (zero)

Then

The Message Waiting indicator at the top of the phone and the Message button LED on the faceplate flash 500 milliseconds on, 500 milliseconds off.

Call Appearance Line a’s indicator winks 200 milliseconds on, 50 milliseconds offn times for digitn. For example, if you press 2 as the first digit of a value like the SSON, Call Appearance Linea’s indicator winks two times.

For values having more than one digit with a second numeric digit from 1 to 9, Call Appearance Line b’s indicator winks 200 milliseconds on, 50 milliseconds offn times for digitn. For example, if you press 4 as the SSON’s second digit, Call Appearance Lineb’s indicator then winks four times.

Each subsequent digit of a specific value causes Call Appearance Lines a andb to alternate winks.

Pressing 0 (zero) for a value causes the appropriate Call Appearance Line indicator to flutter five times, 50 milliseconds on, 50 milliseconds off.

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36 4600 Series IP Telephone Release 2.2 Installation Guide

About Local Administrative Procedures

If

Then (continued)

In certain procedures, for example, SSON or to display the extension number, a value already exists and you press the # button to indicate you either want to enter a new value or have the current value displayed

User input is not allowed for example, during processing

The telephone’s boot image is in the process of being upgraded

An error beep tone sounds

The Message Waiting indicator at the top of the phone and the Message button’s LED on the faceplate are lit but not flashing. Call Appearance Line a alternating with line b after an 1800 millisecond pause, if the value has more than one digit winks 600 milliseconds on, 200 milliseconds offn times for digitn to indicate the current value. The appropriate Call Appearance Line indicator flutters five times to indicate the digit zero. After feedback of the current value, the Message Waiting indicator at the top of the phone and the Message button’s LED flash 500 milliseconds on, 500 milliseconds off to indicate user input is expected/required.

The Message Waiting indicator at the top of the phone and the Message button LED on the faceplate are steadily lit.

All LEDs, meaning Call Appearance Lines a andb, and both Message indicators, light steadily during the download process.

An invalid button was pressed. Try again.

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About Local Administrative Procedures

Local administrative procedures allow you to customize the 4600 Series IP Telephone installation for your specific operating environment. This section provides a description of each local administrative option covered in this guide, with references to the pages on which the option appears.

Local Programming Option

Code

See

 

 

 

Static addressing

A D D R (2 3 3 7)

Static Addressing

 

 

Installation on page 39

 

 

 

Quality of Service options

Q O S (7 6 7)

QoS Option Setting on

 

 

page 43

 

 

 

PC Ethernet Interface

I N T (4 6 8)

Interface Control on

 

 

page 45

 

 

 

 

 

1 of 2

 

 

 

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Local Administrative Options

Local Programming Option

Code

See

 

 

 

Group Identifier

G R O U P (4 7 6 8 7)

Group Identifier on

(Release 2.0 and later only)

 

page 48

 

 

 

Computer-Telephony

C T I (2 8 4)

Computer-Telephony

Integration

 

Integration (CTI) Enable/

 

 

Disable on page 49

 

 

 

Site-SpecificOption Number

S S O N (7 7 6 6)

Site-Specific Option

 

 

Number Setting on

 

 

page 50

 

 

 

Reset the telephone

R E S E T (7 3 7 3 8)

Reset System Values on

 

 

page 51

 

 

 

Restart the telephone

R E S E T (7 3 7 3 8)

Restart the

 

 

Telephone on page 53

 

 

 

Signaling protocol identifier

S I G (7 4 4)

Signaling Protocol

(Release 2.0 and later only)

 

Identifier on page 54

 

 

 

Test the telephone

T E S T (8 3 7 8)

Self-Test Procedure on

 

 

page 56

 

 

 

Clear values to factory defaults

C L E A R (2 5 3 2 7)

Clear Procedure on

 

 

page 57

 

 

 

Visual Alerting mode control

A L E R T (2 5 3 7 8)

Visual/Audible Alerting

 

 

Procedure on page 58

 

 

 

DHCP chaddr field value

C H A D D R (2 4 2 3 3 7)

Manually Setting the

 

 

DHCP Client Hardware

 

 

Address on page 59

 

 

 

Layer 2 frame tagging control

T A G (8 2 4)

Setting L2Q Tagging

(4601 only)

 

Control (4601 Only) on

 

 

page 61

 

 

 

 

 

2 of 2

 

 

 

38 4600 Series IP Telephone Release 2.2 Installation Guide

Pre-InstallationChecklist for Static Addressing

Pre-InstallationChecklist for Static Addressing

Before performing static addressing, verify that all the requirements listed in the Requirements to Verify about the Network section of thePre-Installation Checklist are met. You do not have to consider item4. on page 16, as it refers to the DHCP server. In addition, you must have the values for the following parameters. Failure to do so can cause data entry errors that prevent the telephone from working. Such errors can also have a negative impact on your network. Print copies of this checklist for each subnet.

1. The IP address of the media server/gatekeeper.

2. The transport layer port number of the address of the Management Complex (media server/gatekeeper). Although this can be a value between 0 and 65535, the default value is 1719.Do not change this value unless it conflicts with an existing port assignment.

3. The IP address of the gateway/router.

4. The IP netmask.

5. The IP address of the TFTP server.

Static Addressing Installation

The usual way to assign IP addresses to IP telephones is the automatic method described in Dynamic Addressing Process. There might be times, however, when manual assignment of IP addresses is desired.

! CAUTION:

Static addressing is necessary when a DHCP server is unavailable.

Because of the difficulties associated with static addressing, we very strongly recommend that a DHCP server be installed and static addressing avoided.

Issue 2.2 April 2005 39

Local Administrative Options

Note:

The displays on the 4602, 4602SW, 4610SW, 4612, 4620, 4620SW, 4621SW, 4622SW, 4624, 4625SW, 4630, 4630SW, and 4690 IP Telephones accommodate 24 characters per line. The display on the 4606 Telephone accommodates 16 characters per line. Here and in the procedures that follow, the example on the left shows the 4602, 4602SW, 4610SW, 4612, 4620, 4620SW, 4621SW, 4622SW, 4624, 4625SW, 4630, 4630SW, and 4690 Telephones’ display. The example on the right shows the 4606 Telephone’s display. Showing only one example means that example applies to all 4600 Series IP Telephones with displays.

The 4601 IP Telephone does not support static addressing.

Use the following procedure to invoke manual address information programming.

1. Start manual address programming by performing one of the following steps:

a.During normal DHCP processing, press the * key while “* to program“ displays during the DHCP process.

or

b.While the phone is on-hookand idle, press the following sequence of keys on the faceplate of the telephone:

Mute 2 3 3 7 # (Mute A D D R #)

Note:

Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicatedHold button. For all other 4600 Series IP Telephones, pressing theHold button instead of theMute button also works.

The following message displays:

Phone=nnn.nnn.nnn.nnn

or

nnn.nnn.nnn.nnn

New=_

 

Phone=_

 

 

 

where nnn.nnn.nnn.nnn is the value of the telephone.

2.Enter the telephone’s IP address followed by the# button. The following message displays:

CallSv=nnn.nnn.nnn.nnn

or

 

nnn.nnn.nnn.nnn

New=_

 

 

CallSv=_

 

 

 

 

where nnn.nnn.nnn.nnn is the value of the media server/gatekeeper IP address.

40 4600 Series IP Telephone Release 2.2 Installation Guide