Avaya 4602, 4620SW, 4601, 4606, 4602SW, 4620, 4612, 4610SW User Manual

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Customer Support

4601/4602/4602SW IP Telephone Stand Instructions

This document provides information on how to deskor wall-mounta 4601 or 4602/4602SW IP Telephone.

4610SW IP Telephone Stand Instructions

This document provides information on how to deskor wall-mounta 4610SW IP Telephone.

Wall Mount Instructions for the 4620/4620SW/4621SW IP Telephone

This document provides information on how to mount a 4620/4620SW/4621SW IP Telephone on a wall.

EU24/EU24BL Expansion Module User Guide

This document provides detailed information about the EU24/EU24BL Expansion Module. The EU24/EU24BL is an optional attachment that provides additional Feature buttons for the 4620/4620SW, 4621SW, or 4622SW IP Telephones.

EU24/EU24BL Installation and Safety Instructions

This document provides detailed installation instructions for the EU24/EU24BL Expansion Module.

Customer Support

For 4600 Series IP Telephones’ support, call the Avaya support number provided to you by your Avaya representative or Avaya reseller.

Information about Avaya products can be obtained at the following URL:

http://www.avaya.com/support

Issue 2.2 April 2005 11

Introduction

12 4600 Series IP Telephone Release 2.2 Installation Guide

Chapter 2: 4600 Series IP Telephone Installation

Introduction

The 4600 Series IP Telephone product line uses Internet Protocol (IP) technology with Ethernet interfaces. The IP telephones supplement the existing DEFINITY® /MultiVantage™ IP Solutions platform.

The 4600 Series IP Telephones support DHCP and TFTP over IPv4/UDP which enhance the administration and servicing of the phones. These phones use DHCP to obtain dynamic IP addresses and TFTP or HTTP to download new software versions for the phones.

Most 4600 Series IP Telephones provide the ability to have one IP connection on the desktop for both a telephone set and a PC. The 4606, 4612, 4624, and 4630 IP Telephones provide a repeater. The 4602SW, 4610SW, 4620, 4620SW, 4621SW, 4622SW, 4625SW and 4630SW IP Telephones, and the 30A switched hub, provide an Ethernet switch. The 4601 and 4602 IP Telephones, and the 4690 IP Conference Telephone, have neither a repeater nor a switch, and cannot share a port with a PC.

For information on Voice over IP, see the 4600 Series IP Telephone LAN Administrator Guide.

In compliance with Australian law, the following information is provided:

This equipment shall be installed and maintained by trained service personnel. All the input/ output ports are classified as Safety Extra Low Voltage (SELV, in the meaning of IEC 60950). To maintain safety compliance when connecting the equipment electrically to other equipment, the interconnecting circuits shall be selected to provide continued conformance of clause 2.3 for SELV circuits (generally, double/reinforced insulation to 240Vac rms to any primary/mains circuitry and 120Vac rms to any telecommunications network circuitry). To ensure that these conditions are adhered to, interconnect the equipment only with the already approved/certified equipment.

Issue 2.2 April 2005 13

4600 Series IP Telephone Installation

IP Telephone Models

There are fifteen telephone set models defined in the 4600 Series IP Telephone family:

4601 IP

4612 IP

4624 IP

 

Telephone

 

Telephone

 

Telephone

4602 IP

4620 IP

4625SW IP

 

Telephone

 

Telephone

 

Telephone

4602SW IP

4620SW IP

4630 IP

 

Telephone

 

Telephone

 

Telephone

4606 IP

4621SW IP

4630SW IP

 

Telephone

 

Telephone

 

Telephone

4610SW IP

4622SW IP

4690 IP

 

Telephone

 

Telephone

 

Conference Telephone

Telephone models containing the SW designation have the same appearance, user interface, and functionality as their non-SWcounterparts, with one exception. The phones have an internal Ethernet switch that allows the telephone and a PC to share the same LAN connection, if appropriate. Thus, SW models do not need, or work with, the 30A switched hub interface. The exception to this exception is the4620—boththe 4620 and 4620SW contain an Ethernet switch.

Additionally, the 4630SW IP Telephone differs from the 4630 IP Telephone in two distinct ways. The 4630SW can be LAN-poweredand is FCC and CISPR Class B. The 4630 is a Class A device that does not support LAN powering.

This document describes the installation of these phones. For details about using the features provided by the phones, see the user documentation for each phone. For information about desk or wall mounting any of the 4600 IP Telephone Series, see the instructions boxed with the phone. Wall or desk mount instructions are also available on the Avaya support Web site.

Software

As shipped from the factory, the 4600 Series IP Telephones may not contain sufficient software for registration and operation. When the phone is first plugged in, a software download from a TFTP server is initiated. The software download gives the phone the functionality of an Avaya IP Telephone.

For downloads of software upgrades, the Avaya Media Server provides the capability for a remote restart of the IP telephone. As a consequence of restarting, the phone automatically restarts reboot procedures which result in a download if new software is available.

14 4600 Series IP Telephone Release 2.2 Installation Guide

Pre-InstallationChecklist

Pre-InstallationChecklist

Before plugging in the 4600 Series IP Telephone, verify that all the following requirements are met. Failure to do so prevents the telephone from working and can have a negative impact on the network. Print copies of this checklist for each server and IP telephone.

Requirements to Verify about the Network

1. The Avaya Media Server is administered for IP telephones and has software for Release 8.4 or later. Avaya Communication Manager Release 1.1 supports the 4602 and 4620/4620SW IP Telephones. The recommended configuration is the latest PBX software and the latest IP telephone firmware. In the event you are installing at a site without the latest PBX software, follow these recommendations:

Media Server

Avaya IP

IP Telephone

 

Release

Telephone

Release

Notes

 

 

 

 

Avaya

All

R1.8+

Use the latest release.

Communication

telephones

 

 

Manager 1.3+

 

 

 

Avaya

All

R1.8+

Use the latest release.

Communication

telephones

 

 

Manager 1.1,

except 4630

 

 

Avaya

 

 

 

Communication

 

 

 

Manager 1.2

 

 

 

R10, Avaya

4630

R1.74

Upgrade to Avaya

Communication

 

 

Communication Manager

Manager 1.1,

 

 

Release 1.3 or later before

Avaya

 

 

installing R1.8 on 4630

Communication

 

 

Telephones.

Manager 1.2

 

 

 

R10

4606, 4612,

R1.8+

The 4602 and 4620 are not

 

4624

 

supported.

R9.5

4606, 4612,

R1.8+

The 4620, 4602, and 4630

 

4624

 

are not supported. R1.5 is

 

 

 

the minimum 4600 IP

 

 

 

Telephone vintage.

R9

4612, 4624

R1.1

R1.1 is the only supported

 

 

 

4600 IP Telephone vintage.

R8.4

4612, 4624

R1.0

R1.0 is the only supported

 

 

 

4600 IP Telephone vintage.

Issue 2.2 April 2005 15

4600 Series IP Telephone Installation

! CAUTION:

Using IP telephones on R8.4 or R9 requires extreme caution. You would be downgrading the telephones to these very old releases. Downgrading any Avaya IP Telephone other than the 4612 or 4624 to these old releases has not been tested and might damage the telephone. See Downgrading Avaya IP Telephones on page 31 for instructions on how to downgrade the software for Avaya IP Telephones.

Note:

The 4621SW and 4625SW can be aliased as a 4620 on any call server that supports the 4620. In addition, Avaya Communication Manager Release 2.2 provides limited native support for the 4621SW and 4625SW. See the Avaya Communication Manager Release 2.2 administration documentation for more details.

Release 1.8 software changes the way the 4630 and 4630SW obtain administered Feature button labels from the Media Server. Therefore, you must have Avaya Communication Manager Release 1.2 for 4630 IP Telephone Release 1.8 to work properly.

Requirements to Verify about the Network (continued)

2. The following two circuit packs are installed on the switch:

TN2302 IP Media Processor circuit pack

TN799B, C, or D Control-LAN(CLAN) circuit pack

3. The Avaya Media Server is configured correctly, as described in the documentation listed inRelated Documents on page 9.

4. The DHCP server and application are administered as described in the4600 Series IP Telephone LAN Administrator Guide.

5. The TFTP or HTTP server and application are administered as described in the4600 Series IP Telephone LAN Administrator Guide.

6. The upgrade script and application files from the Avaya Support Web site are loaded correctly on the TFTP server.

7. If applicable, the LDAP and DNS servers are administered as described in the4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW/4620/4620SW/4621SW/4622SW/4625SW and 4630/4630SW installations.

8. If applicable, the Voice Mail and/or Web Messaging servers are administered as described in the4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4630/4630SW installations.

9. If applicable, the WML server is administered as described in the4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW and 4620/4620SW/4621SW/4622SW/4625SW installations.

Note:

Any or all of the servers mentioned in items 4.-9. can beco-residenton the same hardware.

16 4600 Series IP Telephone Release 2.2 Installation Guide

Pre-InstallationChecklist

Requirements to Verify for Each IP Telephone

10. You have an extension number and an Avaya Communication Manager security code (password) for each IP telephone.

11. A Category 5e LAN jack is available at each phone site.

12. Electrical power is provided to each telephone by a Telephone Power Module (DC power jack) (must be ordered separately). If the LAN will supplyIEEE-standardpower to the 4601/4602/4602SW/4606/4610SW/4612/4620/4620SW/4621SW/ 4622SW/4624/4625SW/4630SW, no power module is required.

Note:

The 4630 IP Telephone does not support IEEE-standardpower, and therefore requires the Power Module.

The 4690 IP Conference Telephone is powered with a special LAN/power cable with a power interface module included with this phone.

13. 1 Category 5e modular line cord is available for the connection between the IP telephone and the PC.

14. Verify that the 4600 Series IP Telephone package includes the following components:

1 telephone set

1 telephone handset, except the 4622SW and 4690 IP Conference Telephones

1 H4DU 9-footlong (when extended)4-conductorcoiled handset cord, plugged into the telephone and the handset, except the 4690 IP Conference Telephone

1 Category 5 modular line cord for the connection from the IP telephone to the Ethernet wall jack

4600 Series IP Telephone Safety Instructions (555-233-779)

Power Brick for 4630 IP Telephones only

Stylus for 4630/4630SW IP Telephones only

Power Interface Module for the 4690 IP Conference Telephone only

Optional Items for Some IP Telephones

15. If applicable to your current installation, verify that the following equipment/ information is present:

30A Switched Hub (applicable to the 4612/4624/4630 only)

Stand Instructions, packaged with certain IP Telephones

Issue 2.2 April 2005 17

4600 Series IP Telephone Installation

Assembling the 4600 Series IP Telephone

! CAUTION:

Be careful to use the correct jack when plugging in the telephone. The jacks are located on the back of the telephone housing and are flanked by icons to represent their correct use.

Powering the 4600 IP Telephone

There are two options for powering the 4601/4602/4602SW/4606/4610SW/4612/4620/4620SW/ 4621SW/4622SW/4624/4625SW/4630SW IP Telephones, and only one way to power the 4630 IP Telephone. All 4600 Series IP Telephones can be locally powered with a Telephone Power Module (DC power jack), available separately. In addition, the 4601/4602/4602SW/4606/ 4610SW/4612/4620/4620SW/4621SW/4622SW/4624/4625SW/4630SW IP Telephones support IEEE 802.3af-standardLAN-basedpower. Before installing a 4601/4602/4602SW/4606/ 4610SW/4612/4620/4620SW/4621SW/4622SW/4624/4625SW/4630SW IP Telephone, verify with the LAN administrator whether the LAN supports IEEE 802.3af, and if so, whether the telephone should be powered locally or by means of the LAN.

The 4690 IP Conference Telephone is powered using a power interface module placed between the LAN and the telephone on the Category 5 network cable.

Note:

If your installation includes a 30A Switched Hub, follow the installation instructions included in the Switched Hub box.

The last step in assembling the 4600 Series IP Telephone must be applying power. Apply power either by plugging the power cord into the power source (local powering) or plugging the modular line cord into the Ethernet wall jack (IEEE powering).

! CAUTION:

Failure to connect the proper cables with the proper jacks might result in an outage in part of your network.

18 4600 Series IP Telephone Release 2.2 Installation Guide

Assembling the 4600 Series IP Telephone

Figure 1 throughFigure 6 provide illustrations to connect cords to jacks on 4600 IP Series Telephones. See the chart below to determine the applicable illustration. Use the illustrations and associated procedures as appropriate for telephone assembly.

Telephone Model:

See:

 

 

4601

Figure 1

4602/4602SW

Figure 1

4606

Figure 1

4612

Figure 1

4624

Figure 1

 

 

4620/4620SW

Figure 2 or Figure 3

4621SW

 

4622SW

 

4625SW

 

 

 

4630/4630SW

Figure 4

 

 

4610SW

Figure 5

 

 

4690

Figure 6

 

 

Issue 2.2 April 2005 19

4600 Series IP Telephone Installation

Figure 1: Connection Jacks on a 4601/4602/4602SW/4606/4612/4624 IP Telephone

DC

See Note

= optional

facultatif (DSS 4624) optionale

opcional

20 4600 Series IP Telephone Release 2.2 Installation Guide