Avaya 4027, 4070, and
4075 DECT Handsets User
Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 02.01
Part Code:
Date: November 2010
© 2010 Avaya Inc. All Rights Reserved.
Notices
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Warranty
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Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.
Licenses
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Revision history
November 2010
Standard 02.01. This document is
June 2010
Standard 01.11. This document is
May 2009
Standard 01.10. This document is
April 2009
Standard 01.09. This document is
April 2008
Standard 01.08. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect editorial changes.
March 2008
Standard 01.07. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect editorial changes.
March 2008
Standard 01.06. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect editorial changes.
March 2008
Standard 01.05. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect editorial changes.
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February 2008
Standard 01.04. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect editorial changes.
February 2008
Standard 01.03. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect change to the technical content.
February 2008
Standard 01.02. This document is issued to support the DECT 4027 and 4070 Handsets and to reflect change to the technical content and editorial changes.
January 2008
Standard 01.01. This document is issued to support the DECT 4027 and 4070 Handsets.
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Contents
Welcome to Avaya 4027, 4070, 4075 DECT Handsets . . . . 13
Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Regulatory and safety information . . . . . . . . . . . . . . . . . . . . . 14 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 18 |
Installing the MEM card and Bluetooth wireless module . . . . 18 Installing the battery pack (4027 and 4070 only) . . . . . . . . . . 18
Installing the charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 20 |
Charging the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Important battery information . . . . . . . . . . . . . . . . . . . . . . 22 Charging guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Charging and operating times . . . . . . . . . . . . . . . . . . . . . 24 Charge display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Switching the handset on or off . . . . . . . . . . . . . . . . . . . . . . . 26
Display areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Icon line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Dialogue area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Soft key line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 LED indicator (4075 only) . . . . . . . . . . . . . . . . . . . . . . . . . 33
Handset controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Key functions in Idle mode . . . . . . . . . . . . . . . . . . . . . . . . 36 Key functions in Call mode . . . . . . . . . . . . . . . . . . . . . . . . 38 Key functions in Dialogue mode . . . . . . . . . . . . . . . . . . . . 40 Key functions in Menu mode . . . . . . . . . . . . . . . . . . . . . . 40 Key functions in Edit mode . . . . . . . . . . . . . . . . . . . . . . . . 41 Locking or unlocking the dialpad . . . . . . . . . . . . . . . . . . . 45
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DECT system configuration . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing the Connectivity menu . . . . . . . . . . . . . . . . . . . . . . 46 Subscribing the handset to a DECT system . . . . . . . . . . . . . . 47 Manually selecting the DECT system . . . . . . . . . . . . . . . . . . . 49 Enabling automatic DECT system selection . . . . . . . . . . . . . . 50 Deregistering the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Editing the system name and phone number . . . . . . . . . . . . . 51
Call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 53 |
Make calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Dialling a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Predial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using the telephone book to dial a number . . . . . . . . . . . 56 Using the Central Directory to dial a number . . . . . . . . . . 57 Making an SOS call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Making an Emergency call . . . . . . . . . . . . . . . . . . . . . . . . 59
Answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Answering a call in Normal mode . . . . . . . . . . . . . . . . . . . 61 Answering a call using any key . . . . . . . . . . . . . . . . . . . . 61
Change settings during a call . . . . . . . . . . . . . . . . . . . . . . . . . 62 Adjusting the headset or loudspeaker volume . . . . . . . . . 62 Using mute during a call . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Transfer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Accessing voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Defining a voice mail number . . . . . . . . . . . . . . . . . . . . . . 66
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Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
All calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Accessing the All calls list . . . . . . . . . . . . . . . . . . . . . . . . 70 Viewing information about a call . . . . . . . . . . . . . . . . . . . 71 Dialling a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Transferring a number to your Contacts list . . . . . . . . . . . 72 Transferring a number to the caller filter list . . . . . . . . . . . 73 Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Answered calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Accessing the Answered calls list . . . . . . . . . . . . . . . . . . 76 Viewing information about an answered call . . . . . . . . . . 76 Dialling a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Transferring a number to your Contacts list . . . . . . . . . . . 77 Transferring a number to the caller filter list . . . . . . . . . . . 78 Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Dialled calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Accessing the Dialled calls list . . . . . . . . . . . . . . . . . . . . . 81 Viewing information about a dialled call . . . . . . . . . . . . . . 81 Dialling a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Transferring a number to your contacts list . . . . . . . . . . . 82 Transferring a number to the Caller filter list . . . . . . . . . . 84 Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Missed calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Accessing the Missed calls list . . . . . . . . . . . . . . . . . . . . . 87 Viewing information about a missed call . . . . . . . . . . . . . 88 Dialling a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Transferring a number to your Contacts list . . . . . . . . . . . 89 Transferring a number to the Caller filter list . . . . . . . . . . 90 Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
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Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 93 |
Accessing the Contacts menu . . . . . . . . . . . . . . . . . . . . . 94 Adding a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Adding a contact number . . . . . . . . . . . . . . . . . . . . . . . . . 95 Editing a contact number . . . . . . . . . . . . . . . . . . . . . . . . . 96 Deleting a contact number . . . . . . . . . . . . . . . . . . . . . . . . 98 Editing a contact name . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Editing a contact ringtone . . . . . . . . . . . . . . . . . . . . . . . . 100 Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Speed dial feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Transfer numbers to your contacts list . . . . . . . . . . . . . . 104
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Message limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 108 |
New messages and drafts . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Accessing the Messaging menu . . . . . . . . . . . . . . . . . . 108 Saving a new message or editing a draft . . . . . . . . . . . . 109 Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Deleting a draft message . . . . . . . . . . . . . . . . . . . . . . . . 112 Deleting all draft messages . . . . . . . . . . . . . . . . . . . . . . 113
Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Accessing the Messaging Inbox . . . . . . . . . . . . . . . . . . . 114 Reading a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Replying to a message . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Forwarding a message . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Saving a number to the contacts list . . . . . . . . . . . . . . . 118 Deleting a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Deleting all messages from the Inbox . . . . . . . . . . . . . . 119
Sent messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Accessing the Sent Messages menu . . . . . . . . . . . . . . . 121 Reading a sent message . . . . . . . . . . . . . . . . . . . . . . . . 121 Forwarding a sent message . . . . . . . . . . . . . . . . . . . . . . 122 Deleting a sent message . . . . . . . . . . . . . . . . . . . . . . . . 123
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Deleting all sent messages . . . . . . . . . . . . . . . . . . . . . . | 124 |
Message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Accessing the message Settings menu . . . . . . . . . . . . . 125 Configuring the Overwrite option . . . . . . . . . . . . . . . . . . 125 Managing sent messages . . . . . . . . . . . . . . . . . . . . . . . 127 Configuring Message display setting . . . . . . . . . . . . . . . 127 Configuring Automatic Answer setting . . . . . . . . . . . . . . 128 Configuring Silent Answer setting . . . . . . . . . . . . . . . . . 129
Normal and urgent messages . . . . . . . . . . . . . . . . . . . . . . . | 130 |
Confirming urgent messages . . . . . . . . . . . . . . . . . . . . . | 131 |
Message list full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 132 |
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 133 |
Accessing the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . 134 Changing the calendar format . . . . . . . . . . . . . . . . . . . . 134 Selecting a date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Adding an appointment . . . . . . . . . . . . . . . . . . . . . . . . . 136 Viewing an appointment . . . . . . . . . . . . . . . . . . . . . . . . . 137 Editing an appointment . . . . . . . . . . . . . . . . . . . . . . . . . 138 Copying an appointment . . . . . . . . . . . . . . . . . . . . . . . . 140 Deleting an appointment . . . . . . . . . . . . . . . . . . . . . . . . 141
Calculator, Stopwatch, and Alarms . . . . . . . . . . . . . . . . . 143
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Using the Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Nonrecurrent alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Recurrent alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Accessing the General settings menu . . . . . . . . . . . . . . 156 Profile configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
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Configuring the time and date . . . . . . . . . . . . . . . . . . . . 160 Choosing a language . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Configuring shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Configuring the LED Indicator (4075 only) . . . . . . . . . . . 164 Security options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Defining the handset name . . . . . . . . . . . . . . . . . . . . . . 170 Resetting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Resetting the MEM card . . . . . . . . . . . . . . . . . . . . . . . . . 172 Viewing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Accessing the Sounds and alerts menu . . . . . . . . . . . . . 174 Configuring the ring volume . . . . . . . . . . . . . . . . . . . . . . 175 Defining the ring external melody . . . . . . . . . . . . . . . . . . 175 Defining the ring internal melody . . . . . . . . . . . . . . . . . . 176 Defining the Ring unknown call melody . . . . . . . . . . . . . 177 Defining the Normal message melody . . . . . . . . . . . . . . 177 Defining the Urgent message melody . . . . . . . . . . . . . . 178 Defining the Ring emergency melody . . . . . . . . . . . . . . 179 Enabling the Increasing ring feature . . . . . . . . . . . . . . . 179 Configuring Alert volume . . . . . . . . . . . . . . . . . . . . . . . . 180 Defining the Alert tone melody . . . . . . . . . . . . . . . . . . . . 181 Enabling Increasing alert . . . . . . . . . . . . . . . . . . . . . . . . 181 Enabling the Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Enabling the Key sound . . . . . . . . . . . . . . . . . . . . . . . . . 183 Enabling Confirmation sound . . . . . . . . . . . . . . . . . . . . . 184 Enabling the Coverage warning . . . . . . . . . . . . . . . . . . . 185 Enabling the Charger warning . . . . . . . . . . . . . . . . . . . . 186 Configuring Missed call time . . . . . . . . . . . . . . . . . . . . . 186 Configuring Cadence Mode . . . . . . . . . . . . . . . . . . . . . . 187
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Accessing the Display settings menu . . . . . . . . . . . . . . . 189 Wallpaper customisation . . . . . . . . . . . . . . . . . . . . . . . . 189 Selecting a theme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
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Startup customisation . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Configuring Power save . . . . . . . . . . . . . . . . . . . . . . . . . 195
Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Accessing the call settings menu . . . . . . . . . . . . . . . . . . 196 Accessing call and message statistics . . . . . . . . . . . . . . 197 Answer mode configuration . . . . . . . . . . . . . . . . . . . . . . 197 Caller filter configuration . . . . . . . . . . . . . . . . . . . . . . . . 200 Emergency call configuration . . . . . . . . . . . . . . . . . . . . . 206 Mandown configuration (4075 only) . . . . . . . . . . . . . . . . 209 Activating the Silent charging feature . . . . . . . . . . . . . . . 216
Connectivity settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Accessing additional features
using FFC or SPRE codes . . . . . . . . . . . . . . . . . . . . . . . . . 219
Handset accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Installing the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Removing and installing the battery pack (4075 only) . . . . . 227 Charging the battery pack (4075 only) . . . . . . . . . . . . . . . . . 229 MEM card installation and removal . . . . . . . . . . . . . . . . . . . 231 Bluetooth wireless technology module installation . . . . . . . . 234 Bluetooth wireless technology headset installation . . . . . . . 238
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
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Welcome to Avaya 4027, 4070, 4075 DECT Handsets
Welcome to Avaya 4027, 4070, 4075 DECT Handsets
Avaya Digital Enhanced Cordless Telecommunications (DECT) 4027, 4070, and 4075 DECT Handsets are cordless phones with enhanced features suitable for office use. The handsets include a
The Avaya 4070 and 4075 DECT Handset offer a
Avaya 4027, 4070, 4075 DECT Handsets are compatible both with traditional DECT system (based on DMC cards) and with the SIP DECT solution.
Note: This User Guide is applicable to handset software release 2.00 or later. On Avaya 4027 and 4070 DECT Handsets with an earlier software version, some of the described features are not available. To determine the software release installed on your handset, see“Viewing information” (page 173).
Basic information about your handset is described in the following sections:
•“Feature overview” (page 13)
•“Regulatory and safety information” (page 14)
•“Safety precautions” (page 16)
Feature overview
You can use your Avaya 4027, 4070, 4075 DECT Handsets to perform the following tasks:
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Welcome to Avaya 4027, 4070, 4075 DECT Handsets
•send and receive messages (4070 and 4075 DECT Handsets only)
•configure audio and display settings
•create daily and recurrent alarms
•use the calculator and stopwatch
If you use your handset with Avaya SIP DECT, the following additional features are available:
•automatic update of the time and date settings when switching on the handset
•send and receive messages without DECT Messenger (4070 and 4075 only)
•individual ring melodies to distinguish between internal and external calls
•central directory
Regulatory and safety information
Read the following information before you use your Avaya 4027, 4070, and 4075 DECT Handset.
CAUTION
Like all cordless telephones, this handset uses radio signals, which do not guarantee a connection under all circumstances. Do not rely exclusively on cordless telephones when making indispensable calls (such as medical emergencies).
This device complies with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC, the Restriction of Hazardous Substances (RoHS) 2002/95/EC, and the WEEE Directive 2002/95/EC.
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Welcome to Avaya 4027, 4070, 4075 DECT Handsets
You can obtain a copy of the Declaration of Conformity from Avaya using the following Web page:
http://www.avaya.com/support
Avaya 4027 Wireless DECT Handset PTC 207/08/079 Avaya 4070 Wireless DECT Handset PTC 207/08/080 Avaya 4075 Wireless DECT Handset PTC 207/10/005 PTC Notice for New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
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Welcome to Avaya 4027, 4070, 4075 DECT Handsets
Avaya 4027 and 4070 DECT Handsets comply with IP50, Avaya 4075 DECT Handset complies with IP54, according to IEC 60 529. Use only in countries where authorized.
Declaration of Conformity
Hereby, Avaya declares that the Avaya 4027, 4070, 4075 DECT Handsets are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This equipment complies with EMC requirements of Class B.
Safety precautions
Observe the following safety precautions before you use your handset.
CAUTION
Modifications to this equipment not approved by Avaya can make this equipment noncompliant with the applied requirements.
Avaya recommends that you use only compatible headsets.
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Welcome to Avaya 4027, 4070, 4075 DECT Handsets
WARNING
Do not open the handset when it is switched on or connected to the charger; doing so can expose you to high voltage. Only authorised service personnel must perform repairs.
Do not dispose of defective or used batteries in municipal waste. Return old batteries to the battery supplier, a licensed dealer, or a designated collection facility. Do not destroy batteries.
Do not remove, install, or charge batteries in hazardous environments (such as explosive environments), hospitals or vehicles.
If your interior handset becomes wet, do not use a blow dryer or oven to dry it. Switch off the handset, remove the battery, shake out excess liquid from the handset, and let it dry for 72 hours at room temperature.
CAUTION
The handset product contains a magnet. Do not allow metallic objects to come in contact with the magnet, because that can deteriorate audio quality and damage the handset. Do not allow the charger and the battery to come into contact with conductive objects, such as keys, paper clips, rings, or bracelets.
Keep the handset at least 10 centimeters away from other electronic equipment.
WARNING
Keep the charger, handset, and accessories out of reach of small children.
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