Avaya 3701 User Manual
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IP Office 3.2

3701 Phone User Guide

[15-601083]Issue [1b] (1 June 2006)

© 2006 Avaya Inc. All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

Documentation Disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya.

Link Disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this Documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSETERMS AVAILABLE ON THEAVAYA WEBSITE AThttp://support.avaya.com/LicenseInfo/ ( GENERAL LICENSE TERMS ). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licensesor units of capacity is specified in the Documentation“ ” or other materials available to End User. Designated Processor means a singlestand-alonecomputing“ ” device. Server means a Designated Processor that hosts a software application to be accessed by multiple users. Software means the computer programs in object code, originallylicensedby Avaya and ultimately utilized by End User, whether asstand-aloneProducts orpre-installedon Hardware. Hardware means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s): Designated System(s) License (DS).

End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-PartyComponents

Certain softwareprograms or portions thereofincluded in the Product may contain software distributed under third party agreements( Third Party Components), which may contain terms that expand or limit rights to use certain portions of the Product ( Third PartyTerms ). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at:http://support.avaya.com/ThirdPartyLicense/

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States and Canada. Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to:securityalerts@avaya.com.

For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support).

Trademarks

Avaya and the Avaya logo are registered trademarks of Avaya Inc“®. in” “™”the UnitedStatesof America and other jurisdictions. Unless otherwise provided in this document, marks identified by , andSM are registered marks, trademarks and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Documentation information

For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The support telephone number is 1- 800242- 2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support.

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Table Of Contents

Table Of Contents

 

Important Safety Information ....................................................................................................

1

Sensitive Electronic Environment .............................................................................................................

1

Power Supply ...........................................................................................................................................

1

Safety Precautions ...................................................................................................................................

1

Usage.......................................................................................................................................................

1

Avaya 3701 Telephone...............................................................................................................

2

Installation ..................................................................................................................................

3

Installation Location..................................................................................................................................

3

Commissioning your Telephone ...............................................................................................................

3

Installing the Charger ...............................................................................................................................

4

Important Battery Information ..................................................................................................

5

Charging the Batteries...............................................................................................................

6

Charging and Operating Times.................................................................................................................

6

Charge Display.........................................................................................................................................

6

Battery Capacity Icon ...............................................................................................................................

6

Charge Warning .......................................................................................................................................

6

Initial Setup and Operation .......................................................................................................

7

Telephone Registration ............................................................................................................................

7

Keys and Displays .....................................................................................................................

8

Display Arrangement ................................................................................................................................

8

Icons ........................................................................................................................................................

9

Text Line/Softkey Line ..............................................................................................................................

9

Illumination ...............................................................................................................................................

9

Softkeys and the Cancel Key ..................................................................................................

10

The Softkeys ..........................................................................................................................................

10

Softkey: Arrow Keys ...............................................................................................................................

10

Softkey: OK ............................................................................................................................................

10

Softkey: Menu ........................................................................................................................................

10

Softkey: Options .....................................................................................................................................

10

Softkey: Esc ...........................................................................................................................................

11

Cancel Key.............................................................................................................................................

11

Example: Menu ......................................................................................................................................

11

Example: Telephone Book......................................................................................................................

11

Entering a Telephone Number................................................................................................................

11

Calling .......................................................................................................................................

12

Telephone On/Off...................................................................................................................................

12

Loudspeaker Volume..............................................................................................................................

12

Handsfree...............................................................................................................................................

12

Muting ....................................................................................................................................................

12

Making a Call..........................................................................................................................................

13

Making a Call from the Last Number Redial List .....................................................................................

14

Making a Call from the Telephone Book .................................................................................................

14

Making a Call from the Caller List ...........................................................................................................

15

Making a SOS-Call.................................................................................................................................

15

Muting Ringer.........................................................................................................................................

15

Answering a Call ....................................................................................................................................

16

Changes During a Connection................................................................................................................

16

Consultation Call ....................................................................................................................................

16

Call Transfer...........................................................................................................................................

17

Conference Call......................................................................................................................................

17

Parking a Call.........................................................................................................................................

17

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Retrieving a Parked Call.........................................................................................................................

17

Placing a Call on Hold ............................................................................................................................

17

Message Waiting Indication for Voicemail.............................................................................

18

The Menus: Operating Procedures ........................................................................................

19

Menu Control..........................................................................................................................................

19

Example .................................................................................................................................................

19

Menu Timer ............................................................................................................................................

20

Menu: Telephone Book Settings ............................................................................................

21

Entering Characters/Names ...................................................................................................................

21

Adding a New Entry................................................................................................................................

22

Editing an Entry ......................................................................................................................................

22

Deleting an Entry....................................................................................................................................

22

Deleting all Entries .................................................................................................................................

22

Quick Call...............................................................................................................................................

22

Transferring Phone Numbers to the Telephone Book .............................................................................

23

Menu: Redial List .....................................................................................................................

24

Menu: Key Lock .......................................................................................................................

25

Menu: Caller List ......................................................................................................................

26

Accepted and Missed Calls ....................................................................................................................

26

Calling ....................................................................................................................................................

26

Menu: Ringer Settings .............................................................................................................

27

Melody: Internal......................................................................................................................................

27

Melody: External.....................................................................................................................................

27

Volume...................................................................................................................................................

27

Menu: Volume Settings ...........................................................................................................

28

Earpiece .................................................................................................................................................

28

Hands-Free ............................................................................................................................................

28

Menu: System...........................................................................................................................

29

Registering the Telephone to the DECT System ....................................................................................

29

Selecting the DECT System ...................................................................................................................

29

Automatic Search System ......................................................................................................................

30

Deleting a System ..................................................................................................................................

30

Changing a System Name and Phone Number ......................................................................................

30

Equipment ID..........................................................................................................................................

30

Menu: Telephone Options .......................................................................................................

31

User Name .............................................................................................................................................

31

Changing the Language .........................................................................................................................

31

Emergency Call SOS Number ................................................................................................................

31

Voice Box ...............................................................................................................................................

31

Attention Tones ......................................................................................................................................

32

Charger Answer .....................................................................................................................................

32

Silent Charging.......................................................................................................................................

32

Display Contrast .....................................................................................................................................

32

Menu: Security Functions .......................................................................................................

33

Resetting the Telephone ........................................................................................................................

33

Clear Phonebook....................................................................................................................................

33

Changing the PIN ...................................................................................................................................

33

Read Only ..............................................................................................................................................

33

Menu: Shortcuts.......................................................................................................................

34

Ringer On/Off .........................................................................................................................................

34

Silent Charging On/Off ...........................................................................................................................

34

User Name .............................................................................................................................................

34

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Table Of Contents

Registering/De-registering

......................................................................................................................34

Toggles the Ringer .................................................................................................................................

34

Key Lock on ...........................................................................................................................................

34

Accessories..............................................................................................................................

35

Care and Maintenance .............................................................................................................

36

Menu Tree .................................................................................................................................

37

IP Office Shortcodes................................................................................................................

38

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