Avaya 3701 User Manual

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IP Office 3.2

3701 Phone User Guide

[15-601083]Issue [1b] (1 June 2006)

© 2006 Avaya Inc. All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

Documentation Disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya.

Link Disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this Documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSETERMS AVAILABLE ON THEAVAYA WEBSITE AThttp://support.avaya.com/LicenseInfo/ ( GENERAL LICENSE TERMS ). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licensesor units of capacity is specified in the Documentation“ ” or other materials available to End User. Designated Processor means a singlestand-alonecomputing“ ” device. Server means a Designated Processor that hosts a software application to be accessed by multiple users. Software means the computer programs in object code, originallylicensedby Avaya and ultimately utilized by End User, whether asstand-aloneProducts orpre-installedon Hardware. Hardware means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s): Designated System(s) License (DS).

End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-PartyComponents

Certain softwareprograms or portions thereofincluded in the Product may contain software distributed under third party agreements( Third Party Components), which may contain terms that expand or limit rights to use certain portions of the Product ( Third PartyTerms ). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at:http://support.avaya.com/ThirdPartyLicense/

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States and Canada. Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to:securityalerts@avaya.com.

For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support).

Trademarks

Avaya and the Avaya logo are registered trademarks of Avaya Inc“®. in” “™”the UnitedStatesof America and other jurisdictions. Unless otherwise provided in this document, marks identified by , andSM are registered marks, trademarks and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Documentation information

For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The support telephone number is 1- 800242- 2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support.

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Table Of Contents

Table Of Contents

 

Important Safety Information ....................................................................................................

1

Sensitive Electronic Environment .............................................................................................................

1

Power Supply ...........................................................................................................................................

1

Safety Precautions ...................................................................................................................................

1

Usage.......................................................................................................................................................

1

Avaya 3701 Telephone...............................................................................................................

2

Installation ..................................................................................................................................

3

Installation Location..................................................................................................................................

3

Commissioning your Telephone ...............................................................................................................

3

Installing the Charger ...............................................................................................................................

4

Important Battery Information ..................................................................................................

5

Charging the Batteries...............................................................................................................

6

Charging and Operating Times.................................................................................................................

6

Charge Display.........................................................................................................................................

6

Battery Capacity Icon ...............................................................................................................................

6

Charge Warning .......................................................................................................................................

6

Initial Setup and Operation .......................................................................................................

7

Telephone Registration ............................................................................................................................

7

Keys and Displays .....................................................................................................................

8

Display Arrangement ................................................................................................................................

8

Icons ........................................................................................................................................................

9

Text Line/Softkey Line ..............................................................................................................................

9

Illumination ...............................................................................................................................................

9

Softkeys and the Cancel Key ..................................................................................................

10

The Softkeys ..........................................................................................................................................

10

Softkey: Arrow Keys ...............................................................................................................................

10

Softkey: OK ............................................................................................................................................

10

Softkey: Menu ........................................................................................................................................

10

Softkey: Options .....................................................................................................................................

10

Softkey: Esc ...........................................................................................................................................

11

Cancel Key.............................................................................................................................................

11

Example: Menu ......................................................................................................................................

11

Example: Telephone Book......................................................................................................................

11

Entering a Telephone Number................................................................................................................

11

Calling .......................................................................................................................................

12

Telephone On/Off...................................................................................................................................

12

Loudspeaker Volume..............................................................................................................................

12

Handsfree...............................................................................................................................................

12

Muting ....................................................................................................................................................

12

Making a Call..........................................................................................................................................

13

Making a Call from the Last Number Redial List .....................................................................................

14

Making a Call from the Telephone Book .................................................................................................

14

Making a Call from the Caller List ...........................................................................................................

15

Making a SOS-Call.................................................................................................................................

15

Muting Ringer.........................................................................................................................................

15

Answering a Call ....................................................................................................................................

16

Changes During a Connection................................................................................................................

16

Consultation Call ....................................................................................................................................

16

Call Transfer...........................................................................................................................................

17

Conference Call......................................................................................................................................

17

Parking a Call.........................................................................................................................................

17

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Retrieving a Parked Call.........................................................................................................................

17

Placing a Call on Hold ............................................................................................................................

17

Message Waiting Indication for Voicemail.............................................................................

18

The Menus: Operating Procedures ........................................................................................

19

Menu Control..........................................................................................................................................

19

Example .................................................................................................................................................

19

Menu Timer ............................................................................................................................................

20

Menu: Telephone Book Settings ............................................................................................

21

Entering Characters/Names ...................................................................................................................

21

Adding a New Entry................................................................................................................................

22

Editing an Entry ......................................................................................................................................

22

Deleting an Entry....................................................................................................................................

22

Deleting all Entries .................................................................................................................................

22

Quick Call...............................................................................................................................................

22

Transferring Phone Numbers to the Telephone Book .............................................................................

23

Menu: Redial List .....................................................................................................................

24

Menu: Key Lock .......................................................................................................................

25

Menu: Caller List ......................................................................................................................

26

Accepted and Missed Calls ....................................................................................................................

26

Calling ....................................................................................................................................................

26

Menu: Ringer Settings .............................................................................................................

27

Melody: Internal......................................................................................................................................

27

Melody: External.....................................................................................................................................

27

Volume...................................................................................................................................................

27

Menu: Volume Settings ...........................................................................................................

28

Earpiece .................................................................................................................................................

28

Hands-Free ............................................................................................................................................

28

Menu: System...........................................................................................................................

29

Registering the Telephone to the DECT System ....................................................................................

29

Selecting the DECT System ...................................................................................................................

29

Automatic Search System ......................................................................................................................

30

Deleting a System ..................................................................................................................................

30

Changing a System Name and Phone Number ......................................................................................

30

Equipment ID..........................................................................................................................................

30

Menu: Telephone Options .......................................................................................................

31

User Name .............................................................................................................................................

31

Changing the Language .........................................................................................................................

31

Emergency Call SOS Number ................................................................................................................

31

Voice Box ...............................................................................................................................................

31

Attention Tones ......................................................................................................................................

32

Charger Answer .....................................................................................................................................

32

Silent Charging.......................................................................................................................................

32

Display Contrast .....................................................................................................................................

32

Menu: Security Functions .......................................................................................................

33

Resetting the Telephone ........................................................................................................................

33

Clear Phonebook....................................................................................................................................

33

Changing the PIN ...................................................................................................................................

33

Read Only ..............................................................................................................................................

33

Menu: Shortcuts.......................................................................................................................

34

Ringer On/Off .........................................................................................................................................

34

Silent Charging On/Off ...........................................................................................................................

34

User Name .............................................................................................................................................

34

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Table Of Contents

Registering/De-registering

......................................................................................................................34

Toggles the Ringer .................................................................................................................................

34

Key Lock on ...........................................................................................................................................

34

Accessories..............................................................................................................................

35

Care and Maintenance .............................................................................................................

36

Menu Tree .................................................................................................................................

37

IP Office Shortcodes................................................................................................................

38

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Important Safety Information

Sensitive Electronic Environment

Only use this product in countries where the appropriate authorities have given their authorization.

The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro-magneticcompatibility valid at the time of approval; in accordance with European directive No. 1999/05/EC.

This product complies with IP50 - according to IEC 529/EN 60 529.

Any radio-basedequipment can potentially cause interference with other equipment and can be interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the changes for interference are very small. Research proves that operational DECT phones normally don't influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are advised not to place the DECT phone on or close (less then 10 cm) to this kind of equipment, even in standby mode.

Refer to other documentation supplied with the various parts of your phone system.

Power Supply

The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 220 V. Check if both voltages do match before installing the charger and adapter.

Safety Precautions

Do not open the phone or charger, this could expose you to high voltages. Have all repairs carried out by authorized service personnel.

Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys, paper clips, rings or bracelets.

Do not allow the phone and charger to come into contact with water or chemicals.

Only use the plug-inAC adapter and battery type supplied.

Do not use AC adapters which are visibly damaged (cracked or broken housing) and keep the ventilation slits on the plug-inAC adapters free.

Do not use the handsets in vehicles or in hazardous locations.

This product contains magnetic material. Be aware that small metallic objects may stick for example to the loudspeaker. This may deteriorate the audio quality and can be harmful.

Usage

Like all other cordless phones, this phone uses radio signals which do not guarantee a connection set-upunder all circumstances. Generally, you should not rely exclusively on cordless phones when making indispensable calls (e.g. medical emergencies).

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Avaya 3701 Telephone

This phone is only supported on the IP DECT system. IP DECT phone features include:

Speakerphone

Illuminated display (green)

SOS (Emergency) key for speed dialling an emergency number

Phone number lists and Voicemail indication

50 phone book entries in every phone, independent of the system phone book (no support for IP Office system directory access)

Mute Capability

10 possible ring tones

4-levelfield strength display

Adjustable Speaker and phone volume, 3-levels

Manual and automatic key lock (1 minute timer)

Temporary ring tone muting

Silent charging

12 menu languages

Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish and Swedish. However, in the Czech and Norwegian language mode some menu items may appear in the English language

Illuminated 3-linegraphic display(96 x 33 pixels), variable3-levelcontrast

Stand-bytime: up to 200 hours

Talk time: up to 20 hours

Batteries: 3 AAA (NiMH) included with phone

Charge time: maximum six hours for empty batteries

Weight: 138g including batteries

Dimensions (L x B X H): 146 x 55 x 28 mm

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Installation

Installation Location

Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of:

Water, moisture or damp areas.

Sources of heat, direct sunlight or unventilated areas.

Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, televisions or fax and telephones.

Areas where the phone can be covered, its ventilation is impaired and liquid can get inside. Areas where there is excessive dust and areas subject to vibration, shock or extreme temperature fluctuations.

Install/keep the phone and accessories out of reach of small children.

Commissioning your Telephone

Your phone is only operational after the batteries have been charged. You can then use the phone to make and receive calls.

Placing the batteries in the telephone

The battery compartment is on the back of the phone. It takes the three type AAA batteries, which are supplied.

Opening the battery compartment cover: Insert a suitable item (e.g. the top of a ballpoint pan) into the hole at the bottom of the compartment cover(1). Push it in and lift the cover at the same time (2).

Inserting the batteries:

Insert the batteries in the battery compartment, taking care to observe the correct polarity. The + - poles of the batteries must correspond to the + - markings in the battery compartment.

Closing the battery compartment cover: Replace the cover by placing it on the compartment at a slight angle (1) and pressing it down until it clicks into place (2).

Note

If the batteries are inserted incorrectly, the phone will not function, and may be damaged.

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Installing the Charger

To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage.

Connect the cable on the plug-inAC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket.

Mains plug

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