Avaya 1692 IP User Manual
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1692 IP Conference Phone

Release 1.0

User’s Guide

1725-15649-001Rev. A

16-603398

Issue 1

Nov 2009

© 2009 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases.

Note:

Using a cell, mobile, or GSM phone, or a two-wayradio in close proximity to an Avaya IP telephone might cause interference.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya’s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the Avaya Support Web site: http://www.avaya.com/support

Licenses

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alonecomputing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether asstand-aloneProducts orpre-installedon Hardware. “Hardware” means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Shrinkwrap License (SR). With respect to Software that contains elements provided by third party suppliers, End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as “shrinkwrap” or “clickwrap” license accompanying or applicable to the Software (“Shrinkwrap License”). The text of the Shrinkwrap License will be available from Avaya upon End User’s request (see “Third-partyComponents” for more information).

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-partycomponents

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http:// support.avaya.com/ThirdPartyLicense/

Preventing toll fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company’s behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States and Canada. For additional support telephone numbers, see the Avaya Support Web site:http://support.avaya.com

Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

Trademarks

All other trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya Inc. provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121in the United States. For additional support telephone numbers, see the Avaya Web site:http://www.avaya.com/ support

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Issue Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

How to Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

Chapter 1: Introducing Your Avaya 1692 IP Conference Phone . . . . . . . . . . . . . . .

9

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

The Avaya 1692 IP Conference Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Extension Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Chapter 2: Using Your Avaya 1692 IP Conference Phone . . . . . . . . . . . . . . . . . .

13

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

General Notes on Use of the 1692 IP Conference Phone . . . . . . . . . . . . . . . . .

13

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Call Handling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Changing the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Server Administered Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Chapter 3: Avaya 1692 IP Conference Phone Options . . . . . . . . . . . . . . . . . . . .

19

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Accessing the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Updating the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Setting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Accessing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Chapter 4: Managing and Troubleshooting Your Avaya 1692 IP Conference Phone . . . .

23

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

Interpreting Ringer Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

Basic Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Resetting and Power Cycling the 1692 IP Conference Phone . . . . . . . . . . . . . .

25

1692 IP Conference Phone User’s Guide

Nov 2009 3

Contents

 

 

Chapter 5: Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

4 1692 IP Conference Phone User’s Guide

Nov 2009